Beautiful Recruitment
Our client is a national multi-service provider delivering electrical, drainage, pumping and lighting solutions across the UK. The Group is rapidly expanding and includes a dedicated Renewables Team delivering end-to-end low-carbon solutions for commercial, industrial and public sector clients. The Renewables Team delivers: • Solar PV design & installation (roof and ground mount) • Battery Energy Storage Systems (BESS) • EV charging infrastructure (commercial and fleet) • Grid connections and power upgrades (LV/HV via delivery partners) • Operations & maintenance (O&M), monitoring and performance optimisation • Energy efficiency and compliance-led electrical works supporting decarbonisation This Contracts Manager (Renewables) role is central to ensuring excellent customer experience, strong commercial control, and effective coordination between clients, delivery teams and project managers. Home locations to include Kent, Milton Keynes, Bedfordshire, Luton, Cambridgeshire & Essex Location: Office-based with hybrid working and regular travel to client sites across the UK. The role of a Contracts Manager To own the day-to-day commercial and customer management of renewables contracts, ensuring accurate quoting, timely resolution of escalations, and clear communication between customers, the delivery team and project managers. The Contracts Manager will act as a trusted advisor to existing clients, identifying and developing organic opportunities that improve asset performance, reduce risk and expand Metcor s scope of work. Main duties Manage a portfolio of renewables clients, acting as the primary point of contact for commercial and operational queries. Produce and issue quotations for variations, remedials, additional works and lifecycle upgrades (PV, BESS, EV, electrical enabling works). Coordinate internally with project managers, engineering, procurement and subcontractors to build technically accurate and commercially robust quotes. Own escalation management: investigate issues, agree corrective actions, and ensure clear and timely communication to customers. Ensure smooth handover from quote to delivery, including scope, programme, access requirements, H&S documentation and customer expectations. Monitor contract performance (financial and operational), supporting governance, reporting and action tracking. Identify and develop organic growth opportunities within existing accounts, positioning Metcor as a trusted advisor. Support pricing strategy and margin protection by maintaining accurate cost build-ups, risk/assumption registers and approval workflows. Maintain accurate CRM and contract records, ensuring all client communications, quotes and actions are auditable and traceable. Essentials Proven experience in a contracts management, commercial, or account management role within renewables, M&E, electrical, utilities or FM environments. Strong track record producing accurate, timely quotations, managing variations/change control and supporting prompt invoicing/close-out. Excellent stakeholder management skills, confident handling customer and supplier escalations and resolving issues professionally. Strong commercial awareness: understanding of margins, risk, scope control, contractual obligations and performance reporting. Experience collaborating with delivery teams and project managers to manage programmes, access/outages, dependencies and customer expectations. Disciplined documentation and record keeping (contract files, quotes, approvals, meeting notes, action logs) with audit-ready standards. Competent with Microsoft 365 (Excel, Word, Outlook) and CRM systems. Full UK driving licence. Technical requirements Working knowledge of renewables project and O&M activities (e.g., PV, BESS, EV) and typical operational, warranty and compliance considerations. Understanding of contract delivery models and commercial terms (scope, assumptions, exclusions, SLAs/KPIs, variations and change control). Confidence reviewing technical reports and translating findings into customer actions (e.g., remedials, lifecycle replacement, optimisation upgrades). Experience coordinating subcontractors/suppliers (rates, scope, performance, and resolution of defects/issues). Working knowledge of site documentation and safe systems of work (RAMS, permits, site inductions, incident reporting) as applicable. Desirable: familiarity with common forms of contract (e.g., NEC / JCT / FIDIC) and principles of early warnings, compensation/change events, and dispute avoidance. Training & Certifications Contract and commercial management training (formal or on-the-job). Customer service and escalation management training. QHSE training (RAMS awareness, incident reporting, and safe systems of work). Desirable: NEC/JCT/FIDIC short course and/or renewables awareness training (PV / BESS / EV / O&M). Key Responsibilities 1. Customer & Account Management Be the day-to-day contact for a defined portfolio of renewables customers, managing expectations and service experience. Build trusted relationships with client stakeholders (operations, estates, energy, procurement) and maintain a clear communication cadence (updates, actions, and reporting). 2. Quoting, Variations & Commercial Control Prepare and submit quotations for additional works, remedials, call-off tasks and upgrades, ensuring clear scope, assumptions and exclusions. Secure internal approvals in line with delegated authority and protect margin through accurate cost build-ups. Maintain disciplined change control from quote to order to completion, ensuring variations are correctly recorded and invoicing-ready. 3. Escalations & Issue Resolution Own customer and supplier escalations end-to-end, coordinating investigations and corrective actions with project managers and delivery teams. Communicate clearly with clients on status, next steps, and timeframes; reset expectations where required. Capture lessons learned and implement preventative actions to reduce recurrence and protect client satisfaction. 4. Communication with Delivery Teams & Project Managers Ensure effective handover of scope, programme, constraints and customer requirements from commercial to delivery. Facilitate internal coordination and governance (actions, risks, and decisions) to keep works on track and communications consistent. Support project managers with customer-facing updates, documentation and contractual correspondence. 5. Organic Growth & Trusted Advisor Approach Proactively identify opportunities within existing contracts (e.g., remedials, lifecycle replacements, additional sites, monitoring improvements, capacity upgrades). Use client insight, performance data and operational feedback to propose value-led solutions and new scopes of work. Support renewals and retention by ensuring high-quality service, transparent communication and consistent delivery. Common requirements seen in UK Renewables Contract/Contracts Manager specifications End-to-end contract administration: maintaining accurate contract/job files, documentation for handover and invoicing, and auditable records of communications and actions. Strong customer and stakeholder management: interpreting requirements, providing clear updates, attending meetings, and maintaining long-term relationships. Escalation/complaints handling: ownership of issues through to resolution, with professional communication and clear corrective actions. Change control and variations: disciplined management of changes from identification/notification through quotation, approval, delivery and commercial close-out. Supplier/subcontractor interface: coordinating performance, negotiating rates/terms where required, and resolving defects or delivery issues. Commercial and performance governance: tracking costs/margins, contract KPIs/SLAs, and producing routine performance reporting. Contract form awareness (often NEC/JCT/FIDIC depending on client type): understanding early warnings, change events/variations, and dispute avoidance principles. H&S and compliance documentation expectations: supporting safe systems of work (RAMS) and site/client requirements alongside delivery teams.
Our client is a national multi-service provider delivering electrical, drainage, pumping and lighting solutions across the UK. The Group is rapidly expanding and includes a dedicated Renewables Team delivering end-to-end low-carbon solutions for commercial, industrial and public sector clients. The Renewables Team delivers: • Solar PV design & installation (roof and ground mount) • Battery Energy Storage Systems (BESS) • EV charging infrastructure (commercial and fleet) • Grid connections and power upgrades (LV/HV via delivery partners) • Operations & maintenance (O&M), monitoring and performance optimisation • Energy efficiency and compliance-led electrical works supporting decarbonisation This Contracts Manager (Renewables) role is central to ensuring excellent customer experience, strong commercial control, and effective coordination between clients, delivery teams and project managers. Home locations to include Kent, Milton Keynes, Bedfordshire, Luton, Cambridgeshire & Essex Location: Office-based with hybrid working and regular travel to client sites across the UK. The role of a Contracts Manager To own the day-to-day commercial and customer management of renewables contracts, ensuring accurate quoting, timely resolution of escalations, and clear communication between customers, the delivery team and project managers. The Contracts Manager will act as a trusted advisor to existing clients, identifying and developing organic opportunities that improve asset performance, reduce risk and expand Metcor s scope of work. Main duties Manage a portfolio of renewables clients, acting as the primary point of contact for commercial and operational queries. Produce and issue quotations for variations, remedials, additional works and lifecycle upgrades (PV, BESS, EV, electrical enabling works). Coordinate internally with project managers, engineering, procurement and subcontractors to build technically accurate and commercially robust quotes. Own escalation management: investigate issues, agree corrective actions, and ensure clear and timely communication to customers. Ensure smooth handover from quote to delivery, including scope, programme, access requirements, H&S documentation and customer expectations. Monitor contract performance (financial and operational), supporting governance, reporting and action tracking. Identify and develop organic growth opportunities within existing accounts, positioning Metcor as a trusted advisor. Support pricing strategy and margin protection by maintaining accurate cost build-ups, risk/assumption registers and approval workflows. Maintain accurate CRM and contract records, ensuring all client communications, quotes and actions are auditable and traceable. Essentials Proven experience in a contracts management, commercial, or account management role within renewables, M&E, electrical, utilities or FM environments. Strong track record producing accurate, timely quotations, managing variations/change control and supporting prompt invoicing/close-out. Excellent stakeholder management skills, confident handling customer and supplier escalations and resolving issues professionally. Strong commercial awareness: understanding of margins, risk, scope control, contractual obligations and performance reporting. Experience collaborating with delivery teams and project managers to manage programmes, access/outages, dependencies and customer expectations. Disciplined documentation and record keeping (contract files, quotes, approvals, meeting notes, action logs) with audit-ready standards. Competent with Microsoft 365 (Excel, Word, Outlook) and CRM systems. Full UK driving licence. Technical requirements Working knowledge of renewables project and O&M activities (e.g., PV, BESS, EV) and typical operational, warranty and compliance considerations. Understanding of contract delivery models and commercial terms (scope, assumptions, exclusions, SLAs/KPIs, variations and change control). Confidence reviewing technical reports and translating findings into customer actions (e.g., remedials, lifecycle replacement, optimisation upgrades). Experience coordinating subcontractors/suppliers (rates, scope, performance, and resolution of defects/issues). Working knowledge of site documentation and safe systems of work (RAMS, permits, site inductions, incident reporting) as applicable. Desirable: familiarity with common forms of contract (e.g., NEC / JCT / FIDIC) and principles of early warnings, compensation/change events, and dispute avoidance. Training & Certifications Contract and commercial management training (formal or on-the-job). Customer service and escalation management training. QHSE training (RAMS awareness, incident reporting, and safe systems of work). Desirable: NEC/JCT/FIDIC short course and/or renewables awareness training (PV / BESS / EV / O&M). Key Responsibilities 1. Customer & Account Management Be the day-to-day contact for a defined portfolio of renewables customers, managing expectations and service experience. Build trusted relationships with client stakeholders (operations, estates, energy, procurement) and maintain a clear communication cadence (updates, actions, and reporting). 2. Quoting, Variations & Commercial Control Prepare and submit quotations for additional works, remedials, call-off tasks and upgrades, ensuring clear scope, assumptions and exclusions. Secure internal approvals in line with delegated authority and protect margin through accurate cost build-ups. Maintain disciplined change control from quote to order to completion, ensuring variations are correctly recorded and invoicing-ready. 3. Escalations & Issue Resolution Own customer and supplier escalations end-to-end, coordinating investigations and corrective actions with project managers and delivery teams. Communicate clearly with clients on status, next steps, and timeframes; reset expectations where required. Capture lessons learned and implement preventative actions to reduce recurrence and protect client satisfaction. 4. Communication with Delivery Teams & Project Managers Ensure effective handover of scope, programme, constraints and customer requirements from commercial to delivery. Facilitate internal coordination and governance (actions, risks, and decisions) to keep works on track and communications consistent. Support project managers with customer-facing updates, documentation and contractual correspondence. 5. Organic Growth & Trusted Advisor Approach Proactively identify opportunities within existing contracts (e.g., remedials, lifecycle replacements, additional sites, monitoring improvements, capacity upgrades). Use client insight, performance data and operational feedback to propose value-led solutions and new scopes of work. Support renewals and retention by ensuring high-quality service, transparent communication and consistent delivery. Common requirements seen in UK Renewables Contract/Contracts Manager specifications End-to-end contract administration: maintaining accurate contract/job files, documentation for handover and invoicing, and auditable records of communications and actions. Strong customer and stakeholder management: interpreting requirements, providing clear updates, attending meetings, and maintaining long-term relationships. Escalation/complaints handling: ownership of issues through to resolution, with professional communication and clear corrective actions. Change control and variations: disciplined management of changes from identification/notification through quotation, approval, delivery and commercial close-out. Supplier/subcontractor interface: coordinating performance, negotiating rates/terms where required, and resolving defects or delivery issues. Commercial and performance governance: tracking costs/margins, contract KPIs/SLAs, and producing routine performance reporting. Contract form awareness (often NEC/JCT/FIDIC depending on client type): understanding early warnings, change events/variations, and dispute avoidance principles. H&S and compliance documentation expectations: supporting safe systems of work (RAMS) and site/client requirements alongside delivery teams.
JLL
Summary of Role You will be responsible for managing and coordinating quotation processes for remedial, repair, and maintenance works within the service business. This role serves as the primary point of contact between suppliers and clients for obtaining accurate pricing and specifications for corrective remedial works. What you will be doing Process requests for quotations (RFQs) for remedial works, repairs, and maintenance across building portfolios. Coordinate with approved suppliers and service providers to obtain competitive quotes. Review and analyse quotes for accuracy, completeness, and compliance with specifications. Ensure quotes include appropriate scope of works, materials, labour costs, and timelines. Review building defect reports, condition assessments, and maintenance logs to determine required works. Interpret technical specifications and translate them into clear scope requirements for customers. Verify that quoted works align with identified defects and compliance requirements and assess reasonableness of pricing against market rates and historical data. Communicate with suppliers and clients to clarify scope, answer questions, and negotiate pricing and present quote comparisons and recommendations to clients and decision-makers. Maintain regular updates on quote status and any issues affecting timelines. Ensure quotes meet regulatory requirements and client standards. Document variations and changes to original scope. Identify opportunities to streamline the quotation process. Build and maintain relationships with reliable supplier networks. Contribute to development of standard specifications and pricing benchmarks. What we will need from you Essential: Experience in property management, facilities management, or construction administration Understanding of building maintenance, repairs, and remedial works Strong attention to detail and accuracy in reviewing technical documentation Proficient in Microsoft Office suite, particularly Excel for quote comparisons Excellent written and verbal communication skills Ability to manage multiple quotes simultaneously and meet deadlines Desirable: Knowledge of industry codes and standards, experience within sprinkler industry & understanding of procurement processes and supplier management What you can expect in return Competitive & negotiable salary depending on experience. 25 days holiday plus bank holidays and option to buy 5 days Contributory company pension scheme, Life Assurance, Health care scheme Hours: 36.5 hours per week (Monday to Thursday 8 40, Friday 8.:00) Please note: You will be required to undertake a driving licence check, right to work check and may be required to undertake a DBS check as part of your job role at Hall & Kay. Additional Company information At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK s most respected companies in all areas of industry and construction. What sets us apart? Our culture. What we call the Hall & Kay way . it s a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It s our people that make us trusted to deliver.
Summary of Role You will be responsible for managing and coordinating quotation processes for remedial, repair, and maintenance works within the service business. This role serves as the primary point of contact between suppliers and clients for obtaining accurate pricing and specifications for corrective remedial works. What you will be doing Process requests for quotations (RFQs) for remedial works, repairs, and maintenance across building portfolios. Coordinate with approved suppliers and service providers to obtain competitive quotes. Review and analyse quotes for accuracy, completeness, and compliance with specifications. Ensure quotes include appropriate scope of works, materials, labour costs, and timelines. Review building defect reports, condition assessments, and maintenance logs to determine required works. Interpret technical specifications and translate them into clear scope requirements for customers. Verify that quoted works align with identified defects and compliance requirements and assess reasonableness of pricing against market rates and historical data. Communicate with suppliers and clients to clarify scope, answer questions, and negotiate pricing and present quote comparisons and recommendations to clients and decision-makers. Maintain regular updates on quote status and any issues affecting timelines. Ensure quotes meet regulatory requirements and client standards. Document variations and changes to original scope. Identify opportunities to streamline the quotation process. Build and maintain relationships with reliable supplier networks. Contribute to development of standard specifications and pricing benchmarks. What we will need from you Essential: Experience in property management, facilities management, or construction administration Understanding of building maintenance, repairs, and remedial works Strong attention to detail and accuracy in reviewing technical documentation Proficient in Microsoft Office suite, particularly Excel for quote comparisons Excellent written and verbal communication skills Ability to manage multiple quotes simultaneously and meet deadlines Desirable: Knowledge of industry codes and standards, experience within sprinkler industry & understanding of procurement processes and supplier management What you can expect in return Competitive & negotiable salary depending on experience. 25 days holiday plus bank holidays and option to buy 5 days Contributory company pension scheme, Life Assurance, Health care scheme Hours: 36.5 hours per week (Monday to Thursday 8 40, Friday 8.:00) Please note: You will be required to undertake a driving licence check, right to work check and may be required to undertake a DBS check as part of your job role at Hall & Kay. Additional Company information At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK s most respected companies in all areas of industry and construction. What sets us apart? Our culture. What we call the Hall & Kay way . it s a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It s our people that make us trusted to deliver.
