3 jobs found

Location: Luton Role: Supervisor Salary: 45,000 + Company Van Company: Tier 1 Maintenance Contractor. Role Overview We are looking for an experienced, site-based Repairs Supervisor to oversee our planned maintenance and upgrade programmes across Luton. In this permanent role, you will be responsible for managing subcontractors delivering high-quality kitchen and bathroom upgrades, boiler replacements, central heating installs, and window replacements. Key Responsibilities Subcontractor Management: Coordinate, monitor, and manage supply chain subcontractors across multiple trades, ensuring work is delivered to specification. On-Site Supervision: Conduct daily site visits across the Luton area to monitor progress, quality of work and adherence to schedules. Workstreams Covered: Oversee the delivery of: Kitchen and Bathroom upgrades. Boiler replacements and full Central Heating upgrades. Window and door replacements. Health & Safety: Enforce strict health and safety compliance on-site, ensuring RAMS (Risk Assessments and Method Statements) are followed. Quality Assurance: Sign off completed works, manage snags, and ensure high levels of tenant/resident satisfaction. Progress Reporting: Act as the primary link between the site teams and the contract manager, providing regular updates on progress and potential bottlenecks. Requirements & Qualifications Experience: Proven experience as a Repairs Supervisor, Site Supervisor, or Assistant Site Manager within social housing, residential, or public sector planned maintenance. Trade Knowledge: Strong technical understanding of domestic plumbing/heating, carpentry, and window installations. Management Skills: Confident in managing external subcontractors, handling disputes, and keeping programs on track. Certifications: Valid UK Driving Licence (Essential). SSSTS or SMSTS (Highly Desirable). CSCS Card (Desirable).

Contract Manager (Repairs Operational Environment) Location: Houghton Regis (Office Based) This is not site based 45 hours per week We are looking to appoint a high-performing experienced Operations Contract Manager to take full ownership of a reactive repairs contract . This is a fully office-based role with accountability for operational delivery, commercial performance, and client relationships, leading office teams and managing a dispersed frontline workforce. What Success Looks Like Success in this role is delivering a high-performing, well-controlled contract where KPIs, customer satisfaction, and margin are consistently achieved supported by a structured, accountable team and strong client confidence in delivery. The Role You will act as the owner of the contract, responsible for ensuring service delivery is consistently achieved in line with KPI, SLA, and commercial targets, while maintaining compliance and driving continuous improvement. Key Responsibilities Take full ownership of contract performance, ensuring KPIs, SLAs, and client expectations are met and exceeded Lead and manage office-based scheduling teams (planners/controllers), driving structure, discipline, and accountability Manage and drive performance of a dispersed workforce, including operatives, supervisors, and subcontractors Ensure effective resource planning and capacity management to meet demand in a fast-paced environment Take ownership of P&L performance, including cost control, forecasting, and margin delivery Manage works in line with Schedule of Rates (SOR) and commercial frameworks Ensure full compliance with health & safety, statutory obligations, and internal governance Act as the primary escalation point for operational issues, including complaints, disrepair cases, and service failures Build and maintain strong client relationships, acting as the main point of contact Monitor and analyse performance data, identifying risks and driving corrective action Drive a culture of continuous improvement, challenging underperformance and embedding change Ensure effective coordination between office teams, supply chain partners, and field operatives Provide clear and accurate operational and financial reporting to senior leadership About You Proven experience in a fast-paced, time-critical operational environment (essential) Experience managing a dispersed frontline workforce (essential) Experience managing a commercial contract with full P&L responsibility (essential) Strong understanding of KPI-driven service delivery environments Commercially aware, with the ability to manage cost, performance, and margin Experience leading planners/schedulers and coordinating field-based teams Knowledge of health & safety and compliance within an operational setting Confident managing client relationships and handling escalations Organised, resilient, and solutions-focused under pressure Desirable: Social housing / reactive repairs / maintenance experience Experience operating within SOR-based contracts About Gilmartins Gilmartins is a family-owned business where people are valued and performance is recognised. We promote from within and give our managers real ownership of their contracts this is not a heavily layered corporate environment. You will have the autonomy to make decisions, improve performance, and shape your team. We operate within social housing, delivering reactive repairs to housing associations and local authorities, and pride ourselves on being operationally focused, responsive, and accountable. Our head office is based at Houghton Hall Park, Houghton Regis a modern, well-equipped working environment supporting a high-performing team culture. What We Offer Clear progression opportunities within a growing business Salary and bonus structure appropriate to experience 28 days annual leave (including bank holidays

Major Works Supervisor (Social Housing) North London & Home Counties Temp-to-Perm Opportunity Up to 42,000 + Company Van & Fuel Card Are you an experienced Major Works Supervisor with a strong background in social housing refurbishment and planned maintenance projects? Our client, a leading social housing contractor, is looking to appoint a Major Works Supervisor to oversee a portfolio of planned works projects across North London and the surrounding Home Counties. This is an excellent temp-to-perm opportunity offering long-term career prospects with a well-established and growing organisation. The Role Reporting to the Contracts Manager, you will be responsible for the day-to-day supervision of major works programmes, ensuring projects are delivered safely, on time, within budget, and to the highest quality standards. Projects may include: External and internal refurbishment works Roofing replacements and repairs Window and door installations Kitchen and bathroom programmes Decarbonisation and energy efficiency upgrades Cyclical decoration and planned maintenance works Key Responsibilities Managing and supervising subcontractors and direct labour on site Conducting site inspections and quality control checks Monitoring programme delivery and productivity Ensuring compliance with health and safety regulations Liaising with residents, client representatives, and stakeholders Producing site reports and progress updates Resolving on-site issues efficiently and professionally Supporting successful project delivery from start to completion Requirements Previous experience supervising major works or planned maintenance projects within social housing Strong understanding of refurbishment and construction processes Excellent communication and resident liaison skills Ability to manage multiple sites across a geographical patch Good knowledge of health and safety legislation Full UK Driving Licence SSSTS/SMSTS and First Aid qualifications desirable What's on Offer Salary up to 42,000 per annum Temp-to-perm opportunity with long-term stability Company van and fuel card Ongoing training and career development Opportunity to work with a reputable social housing contractor Immediate start available If you have a proven track record within social housing major works and are looking for your next challenge, we'd like to hear from you. Apply today or contact us for a confidential discussion.