Contract Lead - Repairs & Maintenance (Social Housing)

CONTRACT LEAD - REPAIRS & MAINTENANCE (SOCIAL HOUSING)

Salary: 60,000- 80,000 Package Including Performance Bonus + Benefits

Location: Northern Home Counties / East Midlands Border (with regional travel)

A Growing Business. Increased Operational Demand. Genuine Progression Opportunity.

Our client is continuing to strengthen its operational management structure following significant growth across its social housing repairs and maintenance operations.

As contracts expand and operational complexity increases, the business is seeking to appoint high-potential Contract Leads capable of taking ownership of live operational delivery within a fast-paced, commercially driven environment.

This is not an administration-heavy coordination role.

It is an operational leadership position for individuals who want responsibility, visibility, and the opportunity to progress into broader contract management accountability over time.

The business is specifically interested in individuals with strong operational instincts, commercial awareness, and the confidence to operate in demanding service environments where pace and responsiveness matter.

About the Business

This is a fast-growing, privately owned property services and maintenance business delivering responsive repairs, planned maintenance, voids, and housing maintenance services across the UK.

The culture is:

• Operationally focused

• Fast paced

• Entrepreneurial

• Highly accountable

The business has continued to grow through operational delivery, client retention, and strong service performance.

Leadership remains close to the operation.

This is not a heavily layered corporate environment where decisions disappear into process.

Individuals who succeed here are those who:

• Take ownership

• Solve problems

• Improve performance

• Communicate directly

• Operate with pace and accountability

The Opportunity

The Contract Lead role sits directly within the operational engine of the business.

You will work closely with Contract Managers, Controllers, Schedulers, Supervisors, and operational teams to ensure that contracts operate efficiently, productively, and commercially.

The role is ideally suited to individuals who:

• Already have operational experience within repairs, maintenance, housing, field service, logistics, or similar environments

• Want greater ownership and visibility

• Are ready to step into a broader operational leadership role

• Have the confidence to manage workflow, productivity, and operational issues in real time

This role provides genuine progression potential toward Contract Manager level for individuals who demonstrate operational control, commercial capability, and leadership potential.

What the Role Looks Like

You will:

• Support day-to-day operational delivery across live contracts

• Coordinate workflow and operational priorities

• Work closely with Schedulers and Controllers to maintain productivity

• Monitor operational performance and service delivery

• Resolve issues quickly and proactively

• Support client delivery and operational communication

• Help drive productivity, responsiveness, and operational consistency

The environment is busy, demanding, and operationally intense.

Success requires:

• Organisation

• Responsiveness

• Commercial awareness

• Strong communication

• Ability to prioritise effectively under pressure

This is a role for individuals who enjoy operational environments and want to make a visible impact.

The Candidate

You may currently be working as a:

• Contract Supervisor

• Repairs Supervisor

• Service Delivery Coordinator

• Senior Scheduler

• Repairs Planner

• Operational Team Leader

• Voids Supervisor

• Housing Maintenance Coordinator

• Junior Contract Manager

You may also come from:

• Facilities management

• Logistics or transport operations

• Utilities or field service environments

• High-volume operational service sectors

Most importantly, you will demonstrate:

• Strong operational awareness

• Confidence under pressure

• Commercial understanding

• Accountability and ownership

• Ability to coordinate people and workflow effectively

• Desire to progress into larger operational responsibility

This business values capability, attitude, and operational credibility over corporate polish.

What Success Looks Like

Success in this role will be measured through:

• Improved workflow control

• Productivity and utilisation

• Operational responsiveness

• SLA and KPI delivery

• Team coordination

• Client confidence

• Ability to resolve issues proactively

The strongest individuals will quickly build credibility through delivery and operational consistency.

What's on Offer

60,000- 80,000 Package Including:

• Performance Bonus

• Pension

• 23 Days Holiday + Bank Holidays

• Long-term progression opportunity

Environment:

• Entrepreneurial

• Operationally focused

• Fast paced

• High accountability

• Strong growth trajectory

Why Join

This is an opportunity to join a growing operational business where strong performers are given visibility, responsibility, and progression opportunities.

You will work alongside experienced operational leaders within a business that is continuing to strengthen its management structure as it scales.

If you are operationally strong, commercially aware, and ready for a role with greater responsibility and future progression potential, this is an excellent opportunity to accelerate your career.