Repairs Maintenance Planner Location: Kingston Upon Thames Rate: Up to £19ph Contract: Temporary - 3 Months Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit a Repairs Maintenance Planner to join their busy team based in Kingston Upon Thames. This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance planning, scheduling or administration. You will be responsible for coordinating appointments, scheduling operatives and contractors, liaising with residents and supporting the successful delivery of planned maintenance works. Key Responsibilities Scheduling appointments and managing resident diaries. Planning and coordinating operatives' and contractors' workloads. Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates. Raising and updating jobs on internal systems. Monitoring outstanding works and ensuring jobs are completed within agreed timescales. Handling incoming calls and emails from residents, clients and contractors. Supporting supervisors and contract managers with administrative duties. Maintaining accurate records and ensuring compliance with company procedures. Assisting the wider administration team with day-to-day office duties. Delivering excellent customer service and resolving scheduling queries. Skills & Experience Previous experience in a repairs planner, scheduler, maintenance coordinator or administration role. Experience within social housing, property services or construction is highly desirable. Excellent organisational and time management skills. Strong communication skills with the ability to liaise with a range of stakeholders. Ability to prioritise workload and work effectively in a busy environment. Good IT skills including Microsoft Office and scheduling systems. Strong attention to detail and a proactive approach to problem-solving. Customer-focused with a professional telephone manner. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
08/07/2026
Seasonal
Repairs Maintenance Planner Location: Kingston Upon Thames Rate: Up to £19ph Contract: Temporary - 3 Months Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit a Repairs Maintenance Planner to join their busy team based in Kingston Upon Thames. This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance planning, scheduling or administration. You will be responsible for coordinating appointments, scheduling operatives and contractors, liaising with residents and supporting the successful delivery of planned maintenance works. Key Responsibilities Scheduling appointments and managing resident diaries. Planning and coordinating operatives' and contractors' workloads. Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates. Raising and updating jobs on internal systems. Monitoring outstanding works and ensuring jobs are completed within agreed timescales. Handling incoming calls and emails from residents, clients and contractors. Supporting supervisors and contract managers with administrative duties. Maintaining accurate records and ensuring compliance with company procedures. Assisting the wider administration team with day-to-day office duties. Delivering excellent customer service and resolving scheduling queries. Skills & Experience Previous experience in a repairs planner, scheduler, maintenance coordinator or administration role. Experience within social housing, property services or construction is highly desirable. Excellent organisational and time management skills. Strong communication skills with the ability to liaise with a range of stakeholders. Ability to prioritise workload and work effectively in a busy environment. Good IT skills including Microsoft Office and scheduling systems. Strong attention to detail and a proactive approach to problem-solving. Customer-focused with a professional telephone manner. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Repairs Scheduling Manager Newham, East London (E15) Up to 38,000 per annum + Bonus Full-Time Permanent Think Recruitment are proud to be working with a leading property services contractor to recruit an experienced Repairs Scheduling Manager to join their growing operations team in East London. This is an excellent opportunity for a scheduling professional with experience in social housing repairs, maintenance, facilities management, or field service operations to lead a centralised scheduling function across multiple contracts. You will play a key role in driving service performance, improving resource utilisation, and ensuring residents receive a high-quality repairs service. The Role As Repairs Scheduling Manager, you will be responsible for overseeing a team of schedulers and ensuring operational resources are effectively planned and deployed to meet client and resident expectations. Key responsibilities include: Leading and managing a centralised scheduling team supporting multiple contracts Planning and allocating operatives and subcontractors to maximise productivity and first-time fix performance Working closely with Contract Managers, Operations Managers, and Supervisors to align scheduling activities with operational priorities Acting as the escalation point for complex scheduling issues, service failures, and resident concerns Monitoring and reporting on KPIs, service levels, and resource utilisation Driving continuous improvement across scheduling processes and systems Implementing contingency plans during periods of high demand or operational disruption Supporting the ongoing development and embedding of a centralised scheduling model Coaching, mentoring, and developing team members to achieve consistent standards and performance About You To be considered for this position, you will ideally have: Previous experience managing a scheduling, planning, or resource coordination function Experience within social housing repairs, property maintenance, facilities management, or field service environments A strong understanding of reactive repairs and maintenance operations Experience using workforce planning, scheduling, or job management systems (such as FLS or similar) Proven experience managing or supervising scheduling teams Strong organisational and problem-solving skills Excellent communication and stakeholder management abilities Good IT skills, including Microsoft Office and Office 365 What's on Offer Salary up to 38,000 depending on experience Performance-related bonus Pension scheme Life assurance Wellbeing and employee assistance support 25 days annual leave plus bank holidays Employee perks and discounts platform Career development and progression opportunities within a growing organisation If you would like any more information please feel free to give Deanna Bruton a call on (phone number removed) or you can email (url removed)
08/07/2026
Full time
Repairs Scheduling Manager Newham, East London (E15) Up to 38,000 per annum + Bonus Full-Time Permanent Think Recruitment are proud to be working with a leading property services contractor to recruit an experienced Repairs Scheduling Manager to join their growing operations team in East London. This is an excellent opportunity for a scheduling professional with experience in social housing repairs, maintenance, facilities management, or field service operations to lead a centralised scheduling function across multiple contracts. You will play a key role in driving service performance, improving resource utilisation, and ensuring residents receive a high-quality repairs service. The Role As Repairs Scheduling Manager, you will be responsible for overseeing a team of schedulers and ensuring operational resources are effectively planned and deployed to meet client and resident expectations. Key responsibilities include: Leading and managing a centralised scheduling team supporting multiple contracts Planning and allocating operatives and subcontractors to maximise productivity and first-time fix performance Working closely with Contract Managers, Operations Managers, and Supervisors to align scheduling activities with operational priorities Acting as the escalation point for complex scheduling issues, service failures, and resident concerns Monitoring and reporting on KPIs, service levels, and resource utilisation Driving continuous improvement across scheduling processes and systems Implementing contingency plans during periods of high demand or operational disruption Supporting the ongoing development and embedding of a centralised scheduling model Coaching, mentoring, and developing team members to achieve consistent standards and performance About You To be considered for this position, you will ideally have: Previous experience managing a scheduling, planning, or resource coordination function Experience within social housing repairs, property maintenance, facilities management, or field service environments A strong understanding of reactive repairs and maintenance operations Experience using workforce planning, scheduling, or job management systems (such as FLS or similar) Proven experience managing or supervising scheduling teams Strong organisational and problem-solving skills Excellent communication and stakeholder management abilities Good IT skills, including Microsoft Office and Office 365 What's on Offer Salary up to 38,000 depending on experience Performance-related bonus Pension scheme Life assurance Wellbeing and employee assistance support 25 days annual leave plus bank holidays Employee perks and discounts platform Career development and progression opportunities within a growing organisation If you would like any more information please feel free to give Deanna Bruton a call on (phone number removed) or you can email (url removed)
MMP Consultancy is seeking a Building Maintenance Surveyor on behalf of a Local Authority based in South East London. This is an interim 6 month ongoing post with an hourly rate of 45ph over a 35 hour working week. Key Responsibilities Carry out post-inspections of responsive repairs to ensure works meet required specifications, quality standards and health & safety requirements Supervise contractors and consultants on site to ensure effective and efficient delivery of repairs and asset management programmes Prepare specifications and scopes of works following property inspections Liaise with residents, leaseholders and stakeholders to arrange access and provide updates on works Validate contractor invoices and monitor expenditure to ensure value for money Support delivery of service objectives, KPIs and performance targets across the Repairs and Investment service Contribute to improving resident satisfaction and customer experience across housing services Work closely with internal departments, contractors and external partners to ensure successful project delivery Advise tenants and leaseholders on property alterations and improvement proposals Respond to complaints, enquiries and correspondence from residents, Members and stakeholders Carry out stock condition surveys and maintain accurate property data records Inspect and monitor refurbishment, maintenance and improvement works across the housing portfolio Monitor health & safety compliance, risk management and statutory requirements Prepare reports, briefings and technical recommendations for internal and external stakeholders Attend court proceedings and act as an expert witness on property matters when required Deputise for the Quality and Performance Manager as required Requirements Proven experience in a Building Surveying, Property Maintenance or Asset Management role Experience within social housing, local authority or property maintenance environments Strong knowledge of responsive repairs, planned maintenance and building construction Experience managing contractors and consultants on-site Understanding of housing regulations, compliance requirements and health & safety legislation Excellent inspection, reporting and technical assessment skills Strong communication and stakeholder management abilities Experience dealing with residents, leaseholders and customer-focused service delivery Ability to manage multiple workstreams and competing priorities Proficient in Microsoft Office and property management systems Desirable HNC, HND or Degree in Building Surveying, Construction or a related discipline Professional membership with RICS, CIOB or a related body Experience undertaking stock condition surveys Knowledge of fire safety requirements relating to residential buildings Experience of new-build handovers and defect management Previous experience within a Local Authority or Registered Social Landlord environment
08/07/2026
Seasonal
MMP Consultancy is seeking a Building Maintenance Surveyor on behalf of a Local Authority based in South East London. This is an interim 6 month ongoing post with an hourly rate of 45ph over a 35 hour working week. Key Responsibilities Carry out post-inspections of responsive repairs to ensure works meet required specifications, quality standards and health & safety requirements Supervise contractors and consultants on site to ensure effective and efficient delivery of repairs and asset management programmes Prepare specifications and scopes of works following property inspections Liaise with residents, leaseholders and stakeholders to arrange access and provide updates on works Validate contractor invoices and monitor expenditure to ensure value for money Support delivery of service objectives, KPIs and performance targets across the Repairs and Investment service Contribute to improving resident satisfaction and customer experience across housing services Work closely with internal departments, contractors and external partners to ensure successful project delivery Advise tenants and leaseholders on property alterations and improvement proposals Respond to complaints, enquiries and correspondence from residents, Members and stakeholders Carry out stock condition surveys and maintain accurate property data records Inspect and monitor refurbishment, maintenance and improvement works across the housing portfolio Monitor health & safety compliance, risk management and statutory requirements Prepare reports, briefings and technical recommendations for internal and external stakeholders Attend court proceedings and act as an expert witness on property matters when required Deputise for the Quality and Performance Manager as required Requirements Proven experience in a Building Surveying, Property Maintenance or Asset Management role Experience within social housing, local authority or property maintenance environments Strong knowledge of responsive repairs, planned maintenance and building construction Experience managing contractors and consultants on-site Understanding of housing regulations, compliance requirements and health & safety legislation Excellent inspection, reporting and technical assessment skills Strong communication and stakeholder management abilities Experience dealing with residents, leaseholders and customer-focused service delivery Ability to manage multiple workstreams and competing priorities Proficient in Microsoft Office and property management systems Desirable HNC, HND or Degree in Building Surveying, Construction or a related discipline Professional membership with RICS, CIOB or a related body Experience undertaking stock condition surveys Knowledge of fire safety requirements relating to residential buildings Experience of new-build handovers and defect management Previous experience within a Local Authority or Registered Social Landlord environment
Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day. We are now the 6th largest housing association by size - with almost 3000 colleagues, over 85,000 homes and over 200,000 customers across London and the South. About the Role Are you an experienced construction professional ready to lead high-value projects that truly make a difference? Key Responsibilities: Lead day-to-day management of major works projects, ensuring delivery on time and within budget Oversee financial control including forecasting, purchase orders (POs) and goods received notes (GRNs) Develop and maintain detailed project plans with robust audit trails Monitor contractor performance through regular reviews and progress meetings Ensure full compliance with health & safety legislation and CDM regulations Maintain oversight of regulatory, statutory and building safety obligations Drive strong data governance within the Building Safety and Compliance domain Promote a positive culture of safety, accountability and collaboration Provide accurate financial forecasting and variance analysis Build strong working relationships across teams, contractors and partners Prepare reports and seek approvals from relevant management groups Champion customer satisfaction, value for money and service excellence What We're Looking For: Essential: Strong experience managing construction projects and contractors Extensive knowledge of building pathology, health & safety and construction regulations Proven ability to manage budgets, forecast expenditure and analyse performance metrics Excellent stakeholder management and communication skills Experience operating in complex, fast-paced environments Strong understanding of compliance, data governance and regulatory frameworks Track record of delivering high levels of customer satisfaction Desirable: Experience within a large Housing Association or social housing environment PRINCE2 (or equivalent) project management qualification Experience managing multi-disciplinary specialist contractors Knowledge of performance improvement within housing Advanced Microsoft Office skills (particularly Excel) Experience with repairs and asset management systems (e.g. Keystone, DRS, Uniclass/URM) Why Join SNG? At SNG, we're committed to maintaining and improving our homes to protect their long-term value while meeting the evolving needs of our residents. You'll join a collaborative, forward-thinking organisation where safety, compliance and customer focus drive everything we do. Ready to lead meaningful projects with real impact? Apply today and help shape the future of our property portfolio.
08/07/2026
Full time
Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters in a environment where your health and safety is important to ensure you and your colleagues stay safe and well, everywhere, every day. We are now the 6th largest housing association by size - with almost 3000 colleagues, over 85,000 homes and over 200,000 customers across London and the South. About the Role Are you an experienced construction professional ready to lead high-value projects that truly make a difference? Key Responsibilities: Lead day-to-day management of major works projects, ensuring delivery on time and within budget Oversee financial control including forecasting, purchase orders (POs) and goods received notes (GRNs) Develop and maintain detailed project plans with robust audit trails Monitor contractor performance through regular reviews and progress meetings Ensure full compliance with health & safety legislation and CDM regulations Maintain oversight of regulatory, statutory and building safety obligations Drive strong data governance within the Building Safety and Compliance domain Promote a positive culture of safety, accountability and collaboration Provide accurate financial forecasting and variance analysis Build strong working relationships across teams, contractors and partners Prepare reports and seek approvals from relevant management groups Champion customer satisfaction, value for money and service excellence What We're Looking For: Essential: Strong experience managing construction projects and contractors Extensive knowledge of building pathology, health & safety and construction regulations Proven ability to manage budgets, forecast expenditure and analyse performance metrics Excellent stakeholder management and communication skills Experience operating in complex, fast-paced environments Strong understanding of compliance, data governance and regulatory frameworks Track record of delivering high levels of customer satisfaction Desirable: Experience within a large Housing Association or social housing environment PRINCE2 (or equivalent) project management qualification Experience managing multi-disciplinary specialist contractors Knowledge of performance improvement within housing Advanced Microsoft Office skills (particularly Excel) Experience with repairs and asset management systems (e.g. Keystone, DRS, Uniclass/URM) Why Join SNG? At SNG, we're committed to maintaining and improving our homes to protect their long-term value while meeting the evolving needs of our residents. You'll join a collaborative, forward-thinking organisation where safety, compliance and customer focus drive everything we do. Ready to lead meaningful projects with real impact? Apply today and help shape the future of our property portfolio.
The Company Our client is a leading national provider of repairs and maintenance services, delivering essential works across the social housing sector. With over 20 years of industry experience, the business has established itself as a trusted partner to housing associations, local authorities, and public sector organisations. After some key contract wins, they are experiencing a period of growth and are looking for quality indivuduals to add to their teams. The Role They're now looking for a Site Manager to take charge of Voids, Disrepair and Planned Works projects across the Southwest, with occasional travel elsewhere as projects require. You'll own your projects from mobilisation right through to completion building the programme, keeping it on track, and making sure everything lands safely, on budget and to a standard you'd be happy to put your name to. It's a role that leans heavily on leadership: getting the best out of subcontractors and supply chain partners, staying ahead of risk, and keeping Health & Safety and quality front and centre rather than an afterthought. Key Responsibilities Lead Voids, Disrepair and Planned Works projects from mobilisation to completion. Develop and manage project programmes to achieve contractual targets and deadlines. Ensure projects are delivered safely, on time, within budget and to required quality standards. Identify and mitigate project risks before they impact delivery. Coordinate labour, subcontractors, materials and suppliers for efficient project execution. Conduct pre-start inspections, site assessments and regular site audits. Monitor progress and provide updates to clients and senior management. Manage handovers, defects and snagging through to final sign-off. Oversee subcontractor performance, compliance and contractual obligations. Build and maintain strong relationships with clients, residents and stakeholders. Attend client meetings, manage expectations and resolve issues promptly. Ensure works meet specifications, client requirements and company standards. Drive a right-first-time quality culture through inspections and audits. Promote and maintain a positive Health & Safety culture across all sites. Deliver Toolbox Talks, risk assessments and safety briefings. Maintain accurate project, compliance and H&S records. Lead, support and motivate site teams and supply chain partners. Foster a collaborative, customer-focused and high-performing site culture. About You Proven experience managing Voids, Disrepair and/or Planned Works projects within social housing. Strong leadership, subcontractor management and stakeholder engagement skills. Sound knowledge of Health & Safety legislation and site compliance requirements. Ability to manage multiple priorities while maintaining quality and customer satisfaction. What's on Offer Competitive salary package. Company vehicle and fuel card. Excellent career progression opportunities. Ongoing training and professional development. Opportunity to join a growing business with ambitious expansion plans.
08/07/2026
Full time
The Company Our client is a leading national provider of repairs and maintenance services, delivering essential works across the social housing sector. With over 20 years of industry experience, the business has established itself as a trusted partner to housing associations, local authorities, and public sector organisations. After some key contract wins, they are experiencing a period of growth and are looking for quality indivuduals to add to their teams. The Role They're now looking for a Site Manager to take charge of Voids, Disrepair and Planned Works projects across the Southwest, with occasional travel elsewhere as projects require. You'll own your projects from mobilisation right through to completion building the programme, keeping it on track, and making sure everything lands safely, on budget and to a standard you'd be happy to put your name to. It's a role that leans heavily on leadership: getting the best out of subcontractors and supply chain partners, staying ahead of risk, and keeping Health & Safety and quality front and centre rather than an afterthought. Key Responsibilities Lead Voids, Disrepair and Planned Works projects from mobilisation to completion. Develop and manage project programmes to achieve contractual targets and deadlines. Ensure projects are delivered safely, on time, within budget and to required quality standards. Identify and mitigate project risks before they impact delivery. Coordinate labour, subcontractors, materials and suppliers for efficient project execution. Conduct pre-start inspections, site assessments and regular site audits. Monitor progress and provide updates to clients and senior management. Manage handovers, defects and snagging through to final sign-off. Oversee subcontractor performance, compliance and contractual obligations. Build and maintain strong relationships with clients, residents and stakeholders. Attend client meetings, manage expectations and resolve issues promptly. Ensure works meet specifications, client requirements and company standards. Drive a right-first-time quality culture through inspections and audits. Promote and maintain a positive Health & Safety culture across all sites. Deliver Toolbox Talks, risk assessments and safety briefings. Maintain accurate project, compliance and H&S records. Lead, support and motivate site teams and supply chain partners. Foster a collaborative, customer-focused and high-performing site culture. About You Proven experience managing Voids, Disrepair and/or Planned Works projects within social housing. Strong leadership, subcontractor management and stakeholder engagement skills. Sound knowledge of Health & Safety legislation and site compliance requirements. Ability to manage multiple priorities while maintaining quality and customer satisfaction. What's on Offer Competitive salary package. Company vehicle and fuel card. Excellent career progression opportunities. Ongoing training and professional development. Opportunity to join a growing business with ambitious expansion plans.
Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters. We are now the 6th largest housing association by size - with almost 3000 colleagues, over 85,000 homes and over 200,000 customers across London and the South. We have an exciting new opportunity for a Maintenance Surveyor to join our Property Services Team in our Hive Hub covering Wembley and Hertfordshire area. Working across 25,000 properties. The role Reporting into the Operations Manager, you'll be responsible for the investigation, identification, diagnosis and problem solving of day to maintenance issues raised either internally or by our customers. You'll own the day to day technical support for your locality, allowing our in house trades delivery teams and external contractors to carry works required at first visit. You'll also be responsible for: Carrying out inspections as needed prior to, during and on completion of repairs Providing a specification, including scope of works, quantities and budgeted costs and timescale that will resolve maintenance issues reported Ensuring works are completed safely, to the required standard and specification, in the most effective and efficient manner and to a high level of customer satisfaction Maintaining high quality data within the property systems Ensuring a detailed local knowledge of customer, asset and investment needs across your locality Developing own capability through continual personal and professional development to ensure knowledge is kept up to date What you'll need To be successful in this role you will need: HNC in building related subject. Knowledge and understanding of the diverse lifestyles and needs of residents. Knowledge of repairs and maintenance in the context of social housing. Knowledge of the building industry. Ability to work to tight deadlines. Experience with Landlord and tenant issues arising from leasehold properties. Relevant experience in a maintenance & reactive/responsive repairs capacity with a sound technical knowledge of building maintenance services. Experience of undertaking complex defect diagnoses across building types (including modern methods of construction), building technologies and building services. Experience of working with residents and involving them in monitoring and shaping services. Experience of managing and administrating large and complex contracts delivering high volumes of multidisciplinary repairs to housing. Experience of project managing planned maintenance and/or major repairs, especially in respect of void works, elemental replacements, etc. Desirable Technical member of the RICS (Tech RICS) or relevant construction qualification. Knowledge of housing, housing law and the regulatory framework. Knowledge of partnering and a range of procurement mechanisms and procedures. Knowledge of Building practice, building law and emerging trends. Knowledge of Party Wall procedures and practice. Ability to contribute to budget setting. Experience of implementing quality systems. There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence. This role is also subject to a basic DBS disclosure.
08/07/2026
Full time
Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters. We are now the 6th largest housing association by size - with almost 3000 colleagues, over 85,000 homes and over 200,000 customers across London and the South. We have an exciting new opportunity for a Maintenance Surveyor to join our Property Services Team in our Hive Hub covering Wembley and Hertfordshire area. Working across 25,000 properties. The role Reporting into the Operations Manager, you'll be responsible for the investigation, identification, diagnosis and problem solving of day to maintenance issues raised either internally or by our customers. You'll own the day to day technical support for your locality, allowing our in house trades delivery teams and external contractors to carry works required at first visit. You'll also be responsible for: Carrying out inspections as needed prior to, during and on completion of repairs Providing a specification, including scope of works, quantities and budgeted costs and timescale that will resolve maintenance issues reported Ensuring works are completed safely, to the required standard and specification, in the most effective and efficient manner and to a high level of customer satisfaction Maintaining high quality data within the property systems Ensuring a detailed local knowledge of customer, asset and investment needs across your locality Developing own capability through continual personal and professional development to ensure knowledge is kept up to date What you'll need To be successful in this role you will need: HNC in building related subject. Knowledge and understanding of the diverse lifestyles and needs of residents. Knowledge of repairs and maintenance in the context of social housing. Knowledge of the building industry. Ability to work to tight deadlines. Experience with Landlord and tenant issues arising from leasehold properties. Relevant experience in a maintenance & reactive/responsive repairs capacity with a sound technical knowledge of building maintenance services. Experience of undertaking complex defect diagnoses across building types (including modern methods of construction), building technologies and building services. Experience of working with residents and involving them in monitoring and shaping services. Experience of managing and administrating large and complex contracts delivering high volumes of multidisciplinary repairs to housing. Experience of project managing planned maintenance and/or major repairs, especially in respect of void works, elemental replacements, etc. Desirable Technical member of the RICS (Tech RICS) or relevant construction qualification. Knowledge of housing, housing law and the regulatory framework. Knowledge of partnering and a range of procurement mechanisms and procedures. Knowledge of Building practice, building law and emerging trends. Knowledge of Party Wall procedures and practice. Ability to contribute to budget setting. Experience of implementing quality systems. There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence. This role is also subject to a basic DBS disclosure.
Get Staffed Online Recruitment Limited
Croydon, Surrey
Property Services Manager - £50,000 p.a. to £52,000 p.a. + Benefits + 25 Days holiday + B/H A small Housing Association in South London is looking for a Property Services Manager to start in the next few weeks. This role will oversee the management and maintenance of multiple properties within the portfolio, managing the day-to-day repairs, maintenance and voids ensuring that all properties are safe, well-maintained, and compliant with relevant regulations. The postholder will lead and motivate a small team to provide a professional and robust service, with a tenant focus. Our client is looking for someone with proven experience in property management, facilities management, or a related field. Strong knowledge of building maintenance, compliance, and health and safety regulations will be required, as well as leadership skills. A relevant professional qualification or the willingness to undergo a relevant qualification is an added bonus, along with experience in managing social housing or supported living properties. They will be reviewing applications on an ongoing basis therefore early applications are advised. Please provide an up-to-date CV and Cover Letter. An Enhanced Disclosure and Barring Service check will be required.
08/07/2026
Full time
Property Services Manager - £50,000 p.a. to £52,000 p.a. + Benefits + 25 Days holiday + B/H A small Housing Association in South London is looking for a Property Services Manager to start in the next few weeks. This role will oversee the management and maintenance of multiple properties within the portfolio, managing the day-to-day repairs, maintenance and voids ensuring that all properties are safe, well-maintained, and compliant with relevant regulations. The postholder will lead and motivate a small team to provide a professional and robust service, with a tenant focus. Our client is looking for someone with proven experience in property management, facilities management, or a related field. Strong knowledge of building maintenance, compliance, and health and safety regulations will be required, as well as leadership skills. A relevant professional qualification or the willingness to undergo a relevant qualification is an added bonus, along with experience in managing social housing or supported living properties. They will be reviewing applications on an ongoing basis therefore early applications are advised. Please provide an up-to-date CV and Cover Letter. An Enhanced Disclosure and Barring Service check will be required.
A National defence housing contractor with projects right across the UK and in this case dotted around the South West of England are seeking a couple of full time QS's with a solid background with Schedule of Rates ideally within the Social Housing sector . Role: To accurately scope/measure and price Voids and Reactive Repairs; unique knowledge and implementation of NHF; assure compliance with contract conditions. Accurately scope and price voids using the NHF schedules Ensuring Value for money for the client Develop and maintain an excellent working relationship with Client personnel involved directly or indirectly with the contract Provide business support to the Commercial Group. This will involve proactively facilitating our relationship with both internal and external customers by ensuring the completion of necessary commercial reports and documentation Deal directly with internal and external customers and where appropriate direct them to the appropriate contact or department to solve their queries Liaise with all staff including Area Managers, Site Managers and Void Scoping Supervisors Comply with the Organisation's Equality and Diversity Policy Commercially: Deliver Change Management in accordance with the FDIS Contract ensuring timescales are met by all relevant stakeholders Management and resolution of queries submitted by Supply Chain regarding Core Services pricing Maintain commercial control to ensure planned milestone payments are achieved, final accounts are closed to meet the business targets Monitor and review Supply Chain performance Manage supplier payments in line with contractual and company policy Assist in the development and implementation of commercial risk management procedures Attend meetings, provide reports and liaise with all stakeholders on commercial matters Assist Principle Commercial Manager in monitoring and presenting monthly cost reports as required Ensure Core and Additional Services are priced and managed in line with contract requirements delivering value for money at all times Carry out adjudications for Additional Services as per delegated authority Experience: Commercial experience in construction, property maintenance or related field including: Developing cost models Risk Analysis & ManagementPreparation of work proposals/tenderDispute resolutionExcellent working knowledge of commercial processes Strong communication, negotiation and interpersonal skills Fraud prevention Ability to build and maintain excellent working relationships and a collaborative working environment In return; Up to 60k - 65k per annum 6% employee matched pension contribution 25 days annual leave Single private medical cover Company car/Car allowance (allowance is £3600) 1 x professional subscription per year Life assurance 2x annual salary
08/07/2026
Full time
A National defence housing contractor with projects right across the UK and in this case dotted around the South West of England are seeking a couple of full time QS's with a solid background with Schedule of Rates ideally within the Social Housing sector . Role: To accurately scope/measure and price Voids and Reactive Repairs; unique knowledge and implementation of NHF; assure compliance with contract conditions. Accurately scope and price voids using the NHF schedules Ensuring Value for money for the client Develop and maintain an excellent working relationship with Client personnel involved directly or indirectly with the contract Provide business support to the Commercial Group. This will involve proactively facilitating our relationship with both internal and external customers by ensuring the completion of necessary commercial reports and documentation Deal directly with internal and external customers and where appropriate direct them to the appropriate contact or department to solve their queries Liaise with all staff including Area Managers, Site Managers and Void Scoping Supervisors Comply with the Organisation's Equality and Diversity Policy Commercially: Deliver Change Management in accordance with the FDIS Contract ensuring timescales are met by all relevant stakeholders Management and resolution of queries submitted by Supply Chain regarding Core Services pricing Maintain commercial control to ensure planned milestone payments are achieved, final accounts are closed to meet the business targets Monitor and review Supply Chain performance Manage supplier payments in line with contractual and company policy Assist in the development and implementation of commercial risk management procedures Attend meetings, provide reports and liaise with all stakeholders on commercial matters Assist Principle Commercial Manager in monitoring and presenting monthly cost reports as required Ensure Core and Additional Services are priced and managed in line with contract requirements delivering value for money at all times Carry out adjudications for Additional Services as per delegated authority Experience: Commercial experience in construction, property maintenance or related field including: Developing cost models Risk Analysis & ManagementPreparation of work proposals/tenderDispute resolutionExcellent working knowledge of commercial processes Strong communication, negotiation and interpersonal skills Fraud prevention Ability to build and maintain excellent working relationships and a collaborative working environment In return; Up to 60k - 65k per annum 6% employee matched pension contribution 25 days annual leave Single private medical cover Company car/Car allowance (allowance is £3600) 1 x professional subscription per year Life assurance 2x annual salary
Head of Property Salary: £75,000 per annum Hours: 35 hours per week Contract: Permanent Location: Hybrid working with a strong Black Country focus Lead safer homes, stronger services and see the impact of your decisions At BCHG, our homes are more than assets they re places where people feel safe, secure and proud to live. With around 2,200 homes across the Black Country and Birmingham, our scale means you can truly understand your stock, influence decisions and see the difference your work makes. We re now looking for an experienced, values-led Head of Property to lead our property, compliance and asset services and play a key role in shaping the future of our homes. This is a senior leadership role with real scope, you ll have accountability for building safety, repairs, investment and performance, alongside the opportunity to influence strategy, culture and long-term outcomes. Why BCHG? Working at BCHG is different from working in a large, highly complex provider. Here s why many property leaders choose us: • We manage around 2,200 homes locally, meaning our stock is geographically close, well understood and easier to manage effectively • You ll have real influence over both strategy and delivery without layers of decision-making slowing you down • Our compliance foundations are strong, with building safety a clear organisational priority under our Quality Homes strategy • You ll work closely with the Executive Team and Board, providing assurance and shaping key decisions • Our size means you can get your arms around the full service from data and stock condition through to delivery and resident experience • You ll be joining us at a key moment as we deliver BCHG 2030, with a clear focus on quality homes, sustainability and data-led decision making About the role As Head of Property, you ll provide strategic and operational leadership across compliance, repairs, asset management and investment. You ll ensure our homes are safe, compliant, well maintained and resident focused while delivering strong performance, value for money and long-term sustainability. You ll: • Lead a multi-disciplinary team across compliance, repairs, asset management and investment • Take full accountability for building safety, statutory compliance and regulatory assurance • Oversee responsive, planned and void repairs, improving quality, communication and first-time fix rates • Shape and deliver long-term investment decisions using stock condition, performance and financial data • Manage budgets, performance, risk and value for money across the service • Lead, develop and performance manage your senior team • Provide assurance to Executive Team and Board, and influence wider organisational strategy • Embed a strong resident-first and compliance culture across property services This is a role for someone comfortable operating at both strategic and operational level, balancing safety, service quality and financial sustainability. About you We re keen to hear from leaders who: • Bring significant senior experience in property services within social housing, including repairs, compliance and asset management • Have strong knowledge of building safety, statutory compliance and housing regulation, including the Building Safety Act • Are confident leading multi-disciplinary teams and managing managers across complex services • Can demonstrate clear accountability, strong judgement and the ability to drive performance • Are financially astute, with experience managing budgets and delivering value for money • Lead in line with values inclusive, resident-focused and collaborative, while confident to challenge where needed • Build strong relationships with residents, colleagues, contractors, regulators and partners You ll hold a relevant qualification (or equivalent experience) in property, construction or housing, and be willing to continue your professional development. Our rewards We offer a strong and thoughtful total reward package, including: • Competitive pay, externally benchmarked • Flexible pension scheme with up to 7% employer contribution • 28 days annual leave, plus an extra day at Christmas • Option to buy or sell up to one week s leave each year • Hybrid and agile working arrangements • Enhanced sick pay, maternity and paternity pay • Health cash plan and 24/7 Employee Assistance Programme • Funded professional qualifications, membership fees and leadership development • Wellbeing days, volunteering time and a wide range of colleague recognition schemes Ready to lead with impact? If you re an experienced property leader who wants to combine building safety, service delivery, leadership and social impact; and you re ready to take accountability for services that really matter, we d love to hear from you. Closing date : Wednesday 22nd July 2026 Interviews: Week commencing 27th July 2026 at BCHG Head Office Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist.
07/07/2026
Full time
Head of Property Salary: £75,000 per annum Hours: 35 hours per week Contract: Permanent Location: Hybrid working with a strong Black Country focus Lead safer homes, stronger services and see the impact of your decisions At BCHG, our homes are more than assets they re places where people feel safe, secure and proud to live. With around 2,200 homes across the Black Country and Birmingham, our scale means you can truly understand your stock, influence decisions and see the difference your work makes. We re now looking for an experienced, values-led Head of Property to lead our property, compliance and asset services and play a key role in shaping the future of our homes. This is a senior leadership role with real scope, you ll have accountability for building safety, repairs, investment and performance, alongside the opportunity to influence strategy, culture and long-term outcomes. Why BCHG? Working at BCHG is different from working in a large, highly complex provider. Here s why many property leaders choose us: • We manage around 2,200 homes locally, meaning our stock is geographically close, well understood and easier to manage effectively • You ll have real influence over both strategy and delivery without layers of decision-making slowing you down • Our compliance foundations are strong, with building safety a clear organisational priority under our Quality Homes strategy • You ll work closely with the Executive Team and Board, providing assurance and shaping key decisions • Our size means you can get your arms around the full service from data and stock condition through to delivery and resident experience • You ll be joining us at a key moment as we deliver BCHG 2030, with a clear focus on quality homes, sustainability and data-led decision making About the role As Head of Property, you ll provide strategic and operational leadership across compliance, repairs, asset management and investment. You ll ensure our homes are safe, compliant, well maintained and resident focused while delivering strong performance, value for money and long-term sustainability. You ll: • Lead a multi-disciplinary team across compliance, repairs, asset management and investment • Take full accountability for building safety, statutory compliance and regulatory assurance • Oversee responsive, planned and void repairs, improving quality, communication and first-time fix rates • Shape and deliver long-term investment decisions using stock condition, performance and financial data • Manage budgets, performance, risk and value for money across the service • Lead, develop and performance manage your senior team • Provide assurance to Executive Team and Board, and influence wider organisational strategy • Embed a strong resident-first and compliance culture across property services This is a role for someone comfortable operating at both strategic and operational level, balancing safety, service quality and financial sustainability. About you We re keen to hear from leaders who: • Bring significant senior experience in property services within social housing, including repairs, compliance and asset management • Have strong knowledge of building safety, statutory compliance and housing regulation, including the Building Safety Act • Are confident leading multi-disciplinary teams and managing managers across complex services • Can demonstrate clear accountability, strong judgement and the ability to drive performance • Are financially astute, with experience managing budgets and delivering value for money • Lead in line with values inclusive, resident-focused and collaborative, while confident to challenge where needed • Build strong relationships with residents, colleagues, contractors, regulators and partners You ll hold a relevant qualification (or equivalent experience) in property, construction or housing, and be willing to continue your professional development. Our rewards We offer a strong and thoughtful total reward package, including: • Competitive pay, externally benchmarked • Flexible pension scheme with up to 7% employer contribution • 28 days annual leave, plus an extra day at Christmas • Option to buy or sell up to one week s leave each year • Hybrid and agile working arrangements • Enhanced sick pay, maternity and paternity pay • Health cash plan and 24/7 Employee Assistance Programme • Funded professional qualifications, membership fees and leadership development • Wellbeing days, volunteering time and a wide range of colleague recognition schemes Ready to lead with impact? If you re an experienced property leader who wants to combine building safety, service delivery, leadership and social impact; and you re ready to take accountability for services that really matter, we d love to hear from you. Closing date : Wednesday 22nd July 2026 Interviews: Week commencing 27th July 2026 at BCHG Head Office Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist.
Assistant Quantity Surveyor - Social Housing We are currently recruiting for an Assistant Quantity Surveyor to join a well-established contractor delivering responsive repairs and voids maintenance services across a social housing portfolio in West London. This is an excellent opportunity for a commercially minded individual looking to develop their career within the social housing sector, with the security of a temp-to-perm arrangement and clear progression opportunities. The Role Working closely with the Senior Quantity Surveyor and Commercial Manager, you will support the commercial management of responsive repairs and void refurbishment contracts, ensuring costs are controlled, valuations are accurately prepared, and profitability is maximised. Key Responsibilities Assist in the commercial management of social housing repairs and voids contracts. Support the preparation and submission of valuations, applications for payment, and final accounts. Monitor and control project costs, budgets, and expenditure. Review subcontractor applications, variations, and payments. Assist with procurement of subcontractors and suppliers. Prepare cost reports and provide commercial analysis to the wider team. Support the management of variations, compensation events, and contractual notices. Ensure accurate record keeping and maintenance of commercial documentation. Work collaboratively with operational teams to deliver contracts efficiently and profitably. Assist in identifying commercial risks and opportunities across contracts. Requirements Previous experience within a Quantity Surveying or Assistant Quantity Surveying role. Experience within social housing, repairs, maintenance, voids, or refurbishment contracts is highly desirable. Strong numerical, analytical, and commercial skills. Good understanding of construction contracts and commercial processes. Proficient in Microsoft Excel and other commercial reporting tools. Excellent communication and organisational skills. What's on Offer Salary of £42,000 per annum. Temp-to-perm opportunity with a reputable social housing contractor. Career progression and professional development opportunities. Supportive commercial team environment. Long-term secured work across established social housing frameworks.
07/07/2026
Full time
Assistant Quantity Surveyor - Social Housing We are currently recruiting for an Assistant Quantity Surveyor to join a well-established contractor delivering responsive repairs and voids maintenance services across a social housing portfolio in West London. This is an excellent opportunity for a commercially minded individual looking to develop their career within the social housing sector, with the security of a temp-to-perm arrangement and clear progression opportunities. The Role Working closely with the Senior Quantity Surveyor and Commercial Manager, you will support the commercial management of responsive repairs and void refurbishment contracts, ensuring costs are controlled, valuations are accurately prepared, and profitability is maximised. Key Responsibilities Assist in the commercial management of social housing repairs and voids contracts. Support the preparation and submission of valuations, applications for payment, and final accounts. Monitor and control project costs, budgets, and expenditure. Review subcontractor applications, variations, and payments. Assist with procurement of subcontractors and suppliers. Prepare cost reports and provide commercial analysis to the wider team. Support the management of variations, compensation events, and contractual notices. Ensure accurate record keeping and maintenance of commercial documentation. Work collaboratively with operational teams to deliver contracts efficiently and profitably. Assist in identifying commercial risks and opportunities across contracts. Requirements Previous experience within a Quantity Surveying or Assistant Quantity Surveying role. Experience within social housing, repairs, maintenance, voids, or refurbishment contracts is highly desirable. Strong numerical, analytical, and commercial skills. Good understanding of construction contracts and commercial processes. Proficient in Microsoft Excel and other commercial reporting tools. Excellent communication and organisational skills. What's on Offer Salary of £42,000 per annum. Temp-to-perm opportunity with a reputable social housing contractor. Career progression and professional development opportunities. Supportive commercial team environment. Long-term secured work across established social housing frameworks.
M&E Contracts Manager - Social Housing - Property Maintenance Up to 56K plus package - Permanent Based in Stratford Our client is an innovative and award-winning Social Housing Repairs & Maintenance Contractor looking to recruit an experienced M&E Contracts Manager to join their team based in Stratford. Reporting to the Divisional M&E Manager, the successful candidate will lead statutory compliance across Mechanical & Electrical operations, ensuring the business remains fully compliant with all relevant legislation, accreditation requirements and industry best practice. Working closely with operational teams, clients and regulatory bodies, you will provide technical leadership, oversee company accreditations and drive continuous improvement across M&E compliance. Key Responsibilities Additional duties include: Lead and maintain statutory compliance across all M&E disciplines, ensuring adherence to current legislation, regulatory requirements and industry best practice. Manage company accreditations including Gas Safe, NICEIC, OFTEC, HETAS and MCS, ensuring compliance is maintained at all times. Develop, implement and review compliance policies, procedures and technical guidance across the business. Carry out compliance audits, inspections and investigations, ensuring corrective actions are implemented and monitored. Provide technical advice and compliance support to operational teams, managers and clients. Monitor engineer competence, ensuring work is allocated only to suitably qualified personnel. Produce compliance reports, analyse operational data and identify trends, risks and opportunities for continuous improvement. Develop and deliver technical training, toolbox talks and compliance communications across the business. Build and maintain effective relationships with key stakeholders, clients and regulatory bodies, promoting high standards of compliance and service delivery. Promote a positive health and safety culture, ensuring compliance with all relevant statutory and regulatory requirements, including CDM Regulations. Support business performance through effective compliance management, continuous improvement initiatives and data-driven decision making. About You The successful candidate will have: Extensive knowledge of statutory compliance across gas, electrical, oil, solid fuel and microgeneration services. A strong understanding of industry legislation, accreditation bodies and regulatory requirements. Proven experience managing compliance audits, inspections and regulatory investigations. Experience within the social housing, property maintenance or M&E sector. Strong knowledge of Health & Safety legislation, including CDM Regulations. Excellent analytical and reporting skills with the ability to interpret compliance data and identify trends. Advanced IT skills, including Microsoft Excel. Experience using digital management systems and Power BI is advantageous. Excellent communication and stakeholder management skills. Relevant technical qualifications and professional membership (minimum EngTech or equivalent). A full UK driving licence and willingness to travel between offices and client sites. Please apply online or call Mia on (phone number removed).
06/07/2026
Full time
M&E Contracts Manager - Social Housing - Property Maintenance Up to 56K plus package - Permanent Based in Stratford Our client is an innovative and award-winning Social Housing Repairs & Maintenance Contractor looking to recruit an experienced M&E Contracts Manager to join their team based in Stratford. Reporting to the Divisional M&E Manager, the successful candidate will lead statutory compliance across Mechanical & Electrical operations, ensuring the business remains fully compliant with all relevant legislation, accreditation requirements and industry best practice. Working closely with operational teams, clients and regulatory bodies, you will provide technical leadership, oversee company accreditations and drive continuous improvement across M&E compliance. Key Responsibilities Additional duties include: Lead and maintain statutory compliance across all M&E disciplines, ensuring adherence to current legislation, regulatory requirements and industry best practice. Manage company accreditations including Gas Safe, NICEIC, OFTEC, HETAS and MCS, ensuring compliance is maintained at all times. Develop, implement and review compliance policies, procedures and technical guidance across the business. Carry out compliance audits, inspections and investigations, ensuring corrective actions are implemented and monitored. Provide technical advice and compliance support to operational teams, managers and clients. Monitor engineer competence, ensuring work is allocated only to suitably qualified personnel. Produce compliance reports, analyse operational data and identify trends, risks and opportunities for continuous improvement. Develop and deliver technical training, toolbox talks and compliance communications across the business. Build and maintain effective relationships with key stakeholders, clients and regulatory bodies, promoting high standards of compliance and service delivery. Promote a positive health and safety culture, ensuring compliance with all relevant statutory and regulatory requirements, including CDM Regulations. Support business performance through effective compliance management, continuous improvement initiatives and data-driven decision making. About You The successful candidate will have: Extensive knowledge of statutory compliance across gas, electrical, oil, solid fuel and microgeneration services. A strong understanding of industry legislation, accreditation bodies and regulatory requirements. Proven experience managing compliance audits, inspections and regulatory investigations. Experience within the social housing, property maintenance or M&E sector. Strong knowledge of Health & Safety legislation, including CDM Regulations. Excellent analytical and reporting skills with the ability to interpret compliance data and identify trends. Advanced IT skills, including Microsoft Excel. Experience using digital management systems and Power BI is advantageous. Excellent communication and stakeholder management skills. Relevant technical qualifications and professional membership (minimum EngTech or equivalent). A full UK driving licence and willingness to travel between offices and client sites. Please apply online or call Mia on (phone number removed).
Housing Scheme Manager - Warwick 25,893 per annum Hours: 5 hrs per day, 3 days a week for 15 hours, with the possibility of increasing to 20 hours. Preferably Monday, Wednesday, and Friday, but days are negotiable. Temporary, with the chance to become permanent based on a resident ballot/vote. Location: Aspen Court in Henley, Arden, BG95 5GP - Retirement Scheme When: Available immediately We are seeking a dedicated and customer-focused Housing Scheme Manager to oversee the day-to-day management of our housing scheme and ensure residents receive a safe and supportive living environment. What You'll Be Doing: Managing the building Raising repairs Ensuring health and safety of the whole scheme grounds and building e.g. fire alarm testing Monitoring residents unobtrusively What We're Looking For: A customer-centric mindset Strong communication and interpersonal skills Excellent management skills Previous social housing experience desirable Experience with different age groups desirable Commitment to resident well-being Driver's license. If not, ability to commute to main office at Birmingham Business Park, B37 7YN. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
04/07/2026
Seasonal
Housing Scheme Manager - Warwick 25,893 per annum Hours: 5 hrs per day, 3 days a week for 15 hours, with the possibility of increasing to 20 hours. Preferably Monday, Wednesday, and Friday, but days are negotiable. Temporary, with the chance to become permanent based on a resident ballot/vote. Location: Aspen Court in Henley, Arden, BG95 5GP - Retirement Scheme When: Available immediately We are seeking a dedicated and customer-focused Housing Scheme Manager to oversee the day-to-day management of our housing scheme and ensure residents receive a safe and supportive living environment. What You'll Be Doing: Managing the building Raising repairs Ensuring health and safety of the whole scheme grounds and building e.g. fire alarm testing Monitoring residents unobtrusively What We're Looking For: A customer-centric mindset Strong communication and interpersonal skills Excellent management skills Previous social housing experience desirable Experience with different age groups desirable Commitment to resident well-being Driver's license. If not, ability to commute to main office at Birmingham Business Park, B37 7YN. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Site Manager L&Q Planned Works East London Location: East London Salary: £60,000 + Car Allowance + Fully Expensed Fuel Card (including personal use) Project: L&Q contract - roof replacements on low rise blocks on scattered properties Must have your own car We are recruiting for an experienced Site Manager to join a well-known and highly respected main contractor, delivering a long-term planned maintenance programme for L&Q across East London. This is an excellent opportunity to secure work on a high-profile social housing contract, managing refurbishment works across occupied residential properties in Leyton and Walthamstow, with future phases extending into Romford and Ilford. The Role You will be responsible for managing refurbishment projects across scattered occupied properties, ensuring all works are delivered safely, on programme, within budget, and to the highest quality standards. Scope of Works Roof replacements Window replacements Concrete repairs Requirements Proven experience as a Site Manager delivering planned maintenance or refurbishment projects. Experience working on occupied residential properties is highly desirable. Strong knowledge of health & safety legislation and quality management. Excellent organisational and communication skills. Valid SMSTS, CSCS and First Aid qualifications. Own vehicle is essential due to the nature of the scattered sites. What's on Offer? £60,000 basic salary Car allowance Fully expensed fuel card (including personal use) Approximately 3 years of secured work on a long-term planned maintenance contract Opportunity to join one of the industry's most respected main contractors Long-term career prospects with a strong pipeline of future works across East London If you're an experienced Site Manager looking for a long-term opportunity with a leading main contractor on a prestigious L&Q refurbishment programme, we'd love to hear from you.
03/07/2026
Full time
Site Manager L&Q Planned Works East London Location: East London Salary: £60,000 + Car Allowance + Fully Expensed Fuel Card (including personal use) Project: L&Q contract - roof replacements on low rise blocks on scattered properties Must have your own car We are recruiting for an experienced Site Manager to join a well-known and highly respected main contractor, delivering a long-term planned maintenance programme for L&Q across East London. This is an excellent opportunity to secure work on a high-profile social housing contract, managing refurbishment works across occupied residential properties in Leyton and Walthamstow, with future phases extending into Romford and Ilford. The Role You will be responsible for managing refurbishment projects across scattered occupied properties, ensuring all works are delivered safely, on programme, within budget, and to the highest quality standards. Scope of Works Roof replacements Window replacements Concrete repairs Requirements Proven experience as a Site Manager delivering planned maintenance or refurbishment projects. Experience working on occupied residential properties is highly desirable. Strong knowledge of health & safety legislation and quality management. Excellent organisational and communication skills. Valid SMSTS, CSCS and First Aid qualifications. Own vehicle is essential due to the nature of the scattered sites. What's on Offer? £60,000 basic salary Car allowance Fully expensed fuel card (including personal use) Approximately 3 years of secured work on a long-term planned maintenance contract Opportunity to join one of the industry's most respected main contractors Long-term career prospects with a strong pipeline of future works across East London If you're an experienced Site Manager looking for a long-term opportunity with a leading main contractor on a prestigious L&Q refurbishment programme, we'd love to hear from you.
TristoneNash have partnered with a highly reputable social housing provider who is seeking to appoint a Neighbourhood Manager . Location: South Wales Start date: ASAP Home-working: Two to Three days per week working from home Length of Contract : 6-month Fixed Term Contract Pay: 42,000 Hours of work: 37 hours per week (Monday to Friday) Your duties in this role would include: Managing a patch of properties, handling estate inspections and reporting any repairs Managing 5 Officers across Newport and Cardiff Overseeing any ASB disputes, mediating between parties and reaching resolution Handling all aspects of lettings, viewings, sign-ups and property allocation Assisting clients to understand their tenancy, any breaches and enabling sustainment Services notices and attending court if required Signposting queries and attending group meetings in relation to letting of properties Liaising with income team if required as well as the maintenance team You must have experience in housing management for this role and have a car If this position is of interest to you and feel you possess the required skills set, please reply to this email and the team will get in touch with you. Due to volume of applications, if you've not heard from us within 36 hours, please assume that you've been unsuccessful on this occasion. However, will ensure we are running other positions by you in future, and we appreciate your interest.
03/07/2026
Contract
TristoneNash have partnered with a highly reputable social housing provider who is seeking to appoint a Neighbourhood Manager . Location: South Wales Start date: ASAP Home-working: Two to Three days per week working from home Length of Contract : 6-month Fixed Term Contract Pay: 42,000 Hours of work: 37 hours per week (Monday to Friday) Your duties in this role would include: Managing a patch of properties, handling estate inspections and reporting any repairs Managing 5 Officers across Newport and Cardiff Overseeing any ASB disputes, mediating between parties and reaching resolution Handling all aspects of lettings, viewings, sign-ups and property allocation Assisting clients to understand their tenancy, any breaches and enabling sustainment Services notices and attending court if required Signposting queries and attending group meetings in relation to letting of properties Liaising with income team if required as well as the maintenance team You must have experience in housing management for this role and have a car If this position is of interest to you and feel you possess the required skills set, please reply to this email and the team will get in touch with you. Due to volume of applications, if you've not heard from us within 36 hours, please assume that you've been unsuccessful on this occasion. However, will ensure we are running other positions by you in future, and we appreciate your interest.
We are currently recruiting for an experienced Site Manager to join a well-established maintenance contractor delivering a long-term external refurbishment programme on behalf of a local authority. This is an excellent opportunity to join a business with a strong pipeline of secured work, offering long-term stability, career progression, and the chance to manage high-quality social housing projects. The Role: You'll be responsible for managing day-to-day site operations across occupied social housing properties, ensuring works are delivered safely, on time, within budget, and to the highest quality standards. Typical works include: External Wall Insulation (EWI) Roofing Windows & Doors Rendering Brickwork and masonry repairs Responsibilities: Managing subcontractors and direct labour Ensuring health & safety compliance on site Liaising with residents, client representatives and the local authority Delivering programmes to agreed timescales and budgets Monitoring quality and ensuring excellent customer satisfaction Maintaining accurate site records and reporting progress What I'm Looking For: Proven experience as a Site Manager within social housing refurbishment Strong background in external refurbishment projects Experience working on occupied properties Excellent communication and organisational skills SMSTS, CSCS and First Aid as a minimum Full UK driving licence What's on Offer: Salary up to 53,000 Car allowance Attractive benefits package Long-term, secured work Opportunity to join a reputable contractor with a growing order book Genuine career progression opportunities If you're an experienced Site Manager looking for your next challenge, or you'd like to hear more about this opportunity, I'd be happy to have a confidential conversation. Apply today or send me a direct message to find out more.
03/07/2026
Full time
We are currently recruiting for an experienced Site Manager to join a well-established maintenance contractor delivering a long-term external refurbishment programme on behalf of a local authority. This is an excellent opportunity to join a business with a strong pipeline of secured work, offering long-term stability, career progression, and the chance to manage high-quality social housing projects. The Role: You'll be responsible for managing day-to-day site operations across occupied social housing properties, ensuring works are delivered safely, on time, within budget, and to the highest quality standards. Typical works include: External Wall Insulation (EWI) Roofing Windows & Doors Rendering Brickwork and masonry repairs Responsibilities: Managing subcontractors and direct labour Ensuring health & safety compliance on site Liaising with residents, client representatives and the local authority Delivering programmes to agreed timescales and budgets Monitoring quality and ensuring excellent customer satisfaction Maintaining accurate site records and reporting progress What I'm Looking For: Proven experience as a Site Manager within social housing refurbishment Strong background in external refurbishment projects Experience working on occupied properties Excellent communication and organisational skills SMSTS, CSCS and First Aid as a minimum Full UK driving licence What's on Offer: Salary up to 53,000 Car allowance Attractive benefits package Long-term, secured work Opportunity to join a reputable contractor with a growing order book Genuine career progression opportunities If you're an experienced Site Manager looking for your next challenge, or you'd like to hear more about this opportunity, I'd be happy to have a confidential conversation. Apply today or send me a direct message to find out more.
Site Manager - Planned Maintenance Location - Ealing Project: LB of Ealing contract - external works Salary: Up to £60k + car allowance + fuel card (can use for personal use) Must have your own car We are looking for an experienced Site Manager to join a well-known and highly respected main contractor, delivering a long-term programme of refurbishment works across the London Borough of Ealing. This is an excellent opportunity to secure around 3 years of consistent work on a prestigious contract, managing multiple occupied residential properties across the borough. The Role You will be responsible for overseeing refurbishment works on scattered occupied properties, ensuring projects are delivered safely, on programme, within budget, and to the highest quality standards. Scope of Works External Wall Insulation (EWI) Roof replacements Window replacements Concrete repairs Requirements Proven experience as a Site Manager delivering planned maintenance or refurbishment projects. Experience managing occupied residential properties is highly desirable. Strong knowledge of health & safety and quality management. Excellent communication and organisational skills. Valid SMSTS, CSCS and First Aid qualifications. Own vehicle is essential due to the nature of the scattered sites. What's on Offer? £60,000 basic salary Car allowance Fully expensed fuel card (including personal use) Approximately 3 years of secured work on a long-term framework Opportunity to join one of the industry's most respected main contractors Stable, long-term career with an established business and ongoing pipeline of work If you're an experienced Site Manager looking for long-term security with a leading contractor on a high-profile social housing refurbishment programme, we'd love to hear from you.
03/07/2026
Full time
Site Manager - Planned Maintenance Location - Ealing Project: LB of Ealing contract - external works Salary: Up to £60k + car allowance + fuel card (can use for personal use) Must have your own car We are looking for an experienced Site Manager to join a well-known and highly respected main contractor, delivering a long-term programme of refurbishment works across the London Borough of Ealing. This is an excellent opportunity to secure around 3 years of consistent work on a prestigious contract, managing multiple occupied residential properties across the borough. The Role You will be responsible for overseeing refurbishment works on scattered occupied properties, ensuring projects are delivered safely, on programme, within budget, and to the highest quality standards. Scope of Works External Wall Insulation (EWI) Roof replacements Window replacements Concrete repairs Requirements Proven experience as a Site Manager delivering planned maintenance or refurbishment projects. Experience managing occupied residential properties is highly desirable. Strong knowledge of health & safety and quality management. Excellent communication and organisational skills. Valid SMSTS, CSCS and First Aid qualifications. Own vehicle is essential due to the nature of the scattered sites. What's on Offer? £60,000 basic salary Car allowance Fully expensed fuel card (including personal use) Approximately 3 years of secured work on a long-term framework Opportunity to join one of the industry's most respected main contractors Stable, long-term career with an established business and ongoing pipeline of work If you're an experienced Site Manager looking for long-term security with a leading contractor on a high-profile social housing refurbishment programme, we'd love to hear from you.
Contracts Manager Sevenoaks Planned Maintenance - Social Housing Up to £65,000 + Package My client, a construction contractor are currently looking for an experienced and driven Contracts Manager to join their growing team delivering high-quality social housing maintenance and refurbishment works across Sevenoaks and surrounding areas. This is an excellent opportunity for a proactive individual with strong operational expertise and a hands-on approach to managing complex housing repairs and planned works programmes. Key Responsibilities: You will oversee the successful delivery of social housing contracts, ensuring projects are completed safely, efficiently, on budget, and to a high standard of customer satisfaction. The ideal candidate will have proven experience managing a mixture of planned maintenance contracts as well as managing operational teams and subcontractors within social housing environments You will play a key role in driving performance, improving service delivery, and maintaining excellent relationships with clients and stakeholders. Requirements: Strong background in social housing contracts management Hands-on experience with planned maintenance schemes of work Proactive and solution-focused approach Excellent organisational and communication skills Strong data management and IT systems capability Ability to manage multiple workstreams and meet KPI targets A valid SSSTS or SMSTS, First Aid, CSCS, and Asbestos Awareness are required. This is a permanent position which will offer training and development as well as good progression opportunities for the successful candidate. If you are interested please apply directly or contact Jamie Goodhew for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.
02/07/2026
Full time
Contracts Manager Sevenoaks Planned Maintenance - Social Housing Up to £65,000 + Package My client, a construction contractor are currently looking for an experienced and driven Contracts Manager to join their growing team delivering high-quality social housing maintenance and refurbishment works across Sevenoaks and surrounding areas. This is an excellent opportunity for a proactive individual with strong operational expertise and a hands-on approach to managing complex housing repairs and planned works programmes. Key Responsibilities: You will oversee the successful delivery of social housing contracts, ensuring projects are completed safely, efficiently, on budget, and to a high standard of customer satisfaction. The ideal candidate will have proven experience managing a mixture of planned maintenance contracts as well as managing operational teams and subcontractors within social housing environments You will play a key role in driving performance, improving service delivery, and maintaining excellent relationships with clients and stakeholders. Requirements: Strong background in social housing contracts management Hands-on experience with planned maintenance schemes of work Proactive and solution-focused approach Excellent organisational and communication skills Strong data management and IT systems capability Ability to manage multiple workstreams and meet KPI targets A valid SSSTS or SMSTS, First Aid, CSCS, and Asbestos Awareness are required. This is a permanent position which will offer training and development as well as good progression opportunities for the successful candidate. If you are interested please apply directly or contact Jamie Goodhew for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.
Job Description: Repairs Contract Manager Position: Repairs Contract Manager Location: Finsbury Park Salary: 56,000 per annum About the Role We are seeking an experienced and commercially minded Repairs Contract Manager to oversee our maintenance operations in the social housing division. Operating out of our head office in Finsbury Park base, you will be responsible for driving high-quality service delivery, ensuring robust financial performance, and maintaining exceptional health and safety standards. This role requires a strategic thinker who can seamlessly transition from high-level contract mobilization to day-to-day KPI management. Key Responsibilities Contract & Operations Management: Lead contract mobilization phases and ensure the efficient, effective day-to-day delivery of maintenance services. Financial & Commercial Acumen: Monitor contract profitability, utilize Schedule of Rates (SOR) codes , and assist with pricing works to ensure delivery remains at profitable levels while maximizing "Best Value." Performance & KPIs: Manage, track, and report on contract-specific KPIs to ensure service delivery meets or exceeds client expectations. Compliance & Legislation: Translate housing maintenance and property management legislation into practical, on-the-ground working practices. SHEQ Leadership: Uphold a high level of Safety, Health, Environmental, and Quality (SHEQ) awareness across all managed contracts and sites. Procurement: Navigate and support the housing sector's procurement processes efficiently. Knowledge, Skills & Experience Essential Commercial Expertise: Strong financial acumen with an understanding of Best Value, profitable delivery, and the application of SOR codes. Operational Capability: Proven track record in undertaking successful contract mobilizations and managing delivery KPIs. Procurement Knowledge: Familiarity with the housing sector's procurement lifecycle and processes. Safety Conscious: High level of SHEQ awareness and commitment to safe working practices. Desirable An understanding of current housing maintenance and property management legislation, with the ability to translate it into operational practice. Qualifications & Compliance Health & Safety: SMSTS or IOSH Managing Safety Asbestos Awareness: UKATA or IATP accredited Professional Certification: CIH Certificate in Managing Housing Maintenance, or an NVQ (or equivalent) in Construction Management / Maintenance Operations Background Check: Must hold, or be willing to undergo, a Basic DBS check What We Offer Competitive salary of 56,000 A collaborative and dynamic working environment Opportunities for professional growth and development
02/07/2026
Full time
Job Description: Repairs Contract Manager Position: Repairs Contract Manager Location: Finsbury Park Salary: 56,000 per annum About the Role We are seeking an experienced and commercially minded Repairs Contract Manager to oversee our maintenance operations in the social housing division. Operating out of our head office in Finsbury Park base, you will be responsible for driving high-quality service delivery, ensuring robust financial performance, and maintaining exceptional health and safety standards. This role requires a strategic thinker who can seamlessly transition from high-level contract mobilization to day-to-day KPI management. Key Responsibilities Contract & Operations Management: Lead contract mobilization phases and ensure the efficient, effective day-to-day delivery of maintenance services. Financial & Commercial Acumen: Monitor contract profitability, utilize Schedule of Rates (SOR) codes , and assist with pricing works to ensure delivery remains at profitable levels while maximizing "Best Value." Performance & KPIs: Manage, track, and report on contract-specific KPIs to ensure service delivery meets or exceeds client expectations. Compliance & Legislation: Translate housing maintenance and property management legislation into practical, on-the-ground working practices. SHEQ Leadership: Uphold a high level of Safety, Health, Environmental, and Quality (SHEQ) awareness across all managed contracts and sites. Procurement: Navigate and support the housing sector's procurement processes efficiently. Knowledge, Skills & Experience Essential Commercial Expertise: Strong financial acumen with an understanding of Best Value, profitable delivery, and the application of SOR codes. Operational Capability: Proven track record in undertaking successful contract mobilizations and managing delivery KPIs. Procurement Knowledge: Familiarity with the housing sector's procurement lifecycle and processes. Safety Conscious: High level of SHEQ awareness and commitment to safe working practices. Desirable An understanding of current housing maintenance and property management legislation, with the ability to translate it into operational practice. Qualifications & Compliance Health & Safety: SMSTS or IOSH Managing Safety Asbestos Awareness: UKATA or IATP accredited Professional Certification: CIH Certificate in Managing Housing Maintenance, or an NVQ (or equivalent) in Construction Management / Maintenance Operations Background Check: Must hold, or be willing to undergo, a Basic DBS check What We Offer Competitive salary of 56,000 A collaborative and dynamic working environment Opportunities for professional growth and development
About the Company A long standing and reputable Housing Association in Liverpool are looking for an experienced Scheduler to join their responsive and planned repairs team. This is a team with a supportive and flexible culture and opportunity for future progression. About the Role As a Work Scheduler, you will be the main point of contact between tenants and trade operatives, whilst actively supporting the operational delivery teams including Contracts Managers, working to maintain productivity and improving customer satisfaction. The post holder will issue and control works and track progress, liaise with tenants, plan in work scheduling and make appointments to facilitate effective repair services. Whilst working in conjunction with internal trades teams in general including liaising with tenants to update and help facilitate the smooth running of the delivery of the maintenance service both reactive and planned. - Undertake all relevant tasks associated with scheduling tasks to support the Organisation as a whole, whilst maintaining a high level of awareness of relevant policies and procedures - To proactively manage and build strong links within the teams throughout the business to ensure the scheduling function is helping them to achieve their aims and targets. - To work with the Operations Manager and Contracts Managers to identify key risks within service areas and ensuring that appropriate measures are in place to mitigate operational risks. - Ensure accurate recording, storing and imputing of information onto Power BI IT systems, ensuring all customer interactions are captured and correctly processed and that all records and systems are up to date. - Liaising with customers, internal teams and external partners such as contractors. About You Ideally you have previous scheduling / planning experience within a social housing sector background and exposure to reactive maintenance is also ideal for this position. What's on Offer Salary is dependant on experience plus a full list of company benefits available on request. Office based working.
02/07/2026
Full time
About the Company A long standing and reputable Housing Association in Liverpool are looking for an experienced Scheduler to join their responsive and planned repairs team. This is a team with a supportive and flexible culture and opportunity for future progression. About the Role As a Work Scheduler, you will be the main point of contact between tenants and trade operatives, whilst actively supporting the operational delivery teams including Contracts Managers, working to maintain productivity and improving customer satisfaction. The post holder will issue and control works and track progress, liaise with tenants, plan in work scheduling and make appointments to facilitate effective repair services. Whilst working in conjunction with internal trades teams in general including liaising with tenants to update and help facilitate the smooth running of the delivery of the maintenance service both reactive and planned. - Undertake all relevant tasks associated with scheduling tasks to support the Organisation as a whole, whilst maintaining a high level of awareness of relevant policies and procedures - To proactively manage and build strong links within the teams throughout the business to ensure the scheduling function is helping them to achieve their aims and targets. - To work with the Operations Manager and Contracts Managers to identify key risks within service areas and ensuring that appropriate measures are in place to mitigate operational risks. - Ensure accurate recording, storing and imputing of information onto Power BI IT systems, ensuring all customer interactions are captured and correctly processed and that all records and systems are up to date. - Liaising with customers, internal teams and external partners such as contractors. About You Ideally you have previous scheduling / planning experience within a social housing sector background and exposure to reactive maintenance is also ideal for this position. What's on Offer Salary is dependant on experience plus a full list of company benefits available on request. Office based working.
The Regional Disrepair Manager will oversee the management of disrepair cases within the construction department of a not-for-profit organisation. This role requires expertise in compliance, stakeholder engagement, and ensuring the delivery of high-quality services. Client Details This opportunity is with a large and highly regarded organisation responsible for managing a substantial residential property portfolio across London and the South East. Committed to delivering safe, high-quality homes and exceptional customer service, the organisation places residents at the heart of its operations. Through a strong focus on property standards, compliance, and service improvement, it continually invests in maintaining and enhancing its housing portfolio while ensuring customers receive a responsive and transparent service. The Regional Property Manager will play a critical leadership role in managing disrepair, complex repairs, insurance claims, complaints, alterations requests, and responsive repairs activity within a designated region. Leading a team of surveying and operational professionals, the successful candidate will drive contractor performance, improve customer outcomes, manage risk, and ensure services are delivered efficiently, compliantly, and in line with organisational objectives. This is an excellent opportunity for an experienced property professional who combines strong technical knowledge with exceptional people leadership and stakeholder management skills. Description Lead and develop a regional team responsible for disrepair, complex repairs, insurance claims, complaints, alterations requests, and responsive repairs activities Manage contractor performance, ensuring contractual obligations, service standards, and key performance indicators are consistently achieved Oversee the effective management of disrepair cases, ensuring risks are mitigated and appropriate resolutions are delivered Act as a subject matter expert on complex property matters, supporting legal proceedings and dispute resolution where required Monitor operational workstreams, ensuring accurate record keeping, reporting, and governance controls are maintained Review service delivery performance and implement continuous improvement initiatives to enhance customer outcomes Manage budgets and financial performance, ensuring expenditure is controlled and resources are utilised effectively Build and maintain productive relationships with internal teams, contractors, legal representatives, and external stakeholders Analyse customer feedback, complaints data, and operational trends to identify opportunities for service improvement Ensure repairs and property-related activities are delivered in accordance with regulatory requirements, policies, and best practice Provide regular performance reporting and assurance to senior leadership Promote a customer-focused culture that delivers transparent communication and high-quality service delivery Profile Proven experience managing disrepair cases within a housing, property, or regulated environment Strong leadership experience managing multidisciplinary property or repairs teams Experience of contract management and contractor performance management Demonstrable background overseeing complex repairs, complaints, insurance claims, or related property services Experience presenting evidence or acting as an expert witness in relation to disrepair matters Strong understanding of property maintenance, surveying principles, and responsive repairs operations Excellent stakeholder management skills with the ability to influence at all levels Strong analytical, reporting, and problem-solving capabilities Experience managing budgets and delivering services within financial constraints Excellent written and verbal communication skills Highly organised with strong attention to detail and governance compliance Ability to manage multiple priorities within a fast-paced operational environment Full UK driving licence and access to a vehicle for business use Experience within social housing or a related property sector Professional qualification in building surveying, construction, property, or a related discipline Experience leading service improvement or customer experience initiatives Knowledge of housing disrepair legislation and relevant regulatory frameworks Experience working with legal teams and external partners on complex property cases Job Offer Competitive salary of 59,983 - 63,139 Permanent leadership opportunity within a large and diverse property portfolio Significant responsibility for improving customer outcomes and property performance Broad stakeholder engagement across operational, commercial, and legal functions Hybrid working arrangements and flexible working options Opportunity to lead service improvements and drive operational excellence Visible role with strong exposure to senior leadership Supportive environment with ongoing professional development opportunities Meaningful position delivering tangible impact for residents and communities across the region
02/07/2026
Full time
The Regional Disrepair Manager will oversee the management of disrepair cases within the construction department of a not-for-profit organisation. This role requires expertise in compliance, stakeholder engagement, and ensuring the delivery of high-quality services. Client Details This opportunity is with a large and highly regarded organisation responsible for managing a substantial residential property portfolio across London and the South East. Committed to delivering safe, high-quality homes and exceptional customer service, the organisation places residents at the heart of its operations. Through a strong focus on property standards, compliance, and service improvement, it continually invests in maintaining and enhancing its housing portfolio while ensuring customers receive a responsive and transparent service. The Regional Property Manager will play a critical leadership role in managing disrepair, complex repairs, insurance claims, complaints, alterations requests, and responsive repairs activity within a designated region. Leading a team of surveying and operational professionals, the successful candidate will drive contractor performance, improve customer outcomes, manage risk, and ensure services are delivered efficiently, compliantly, and in line with organisational objectives. This is an excellent opportunity for an experienced property professional who combines strong technical knowledge with exceptional people leadership and stakeholder management skills. Description Lead and develop a regional team responsible for disrepair, complex repairs, insurance claims, complaints, alterations requests, and responsive repairs activities Manage contractor performance, ensuring contractual obligations, service standards, and key performance indicators are consistently achieved Oversee the effective management of disrepair cases, ensuring risks are mitigated and appropriate resolutions are delivered Act as a subject matter expert on complex property matters, supporting legal proceedings and dispute resolution where required Monitor operational workstreams, ensuring accurate record keeping, reporting, and governance controls are maintained Review service delivery performance and implement continuous improvement initiatives to enhance customer outcomes Manage budgets and financial performance, ensuring expenditure is controlled and resources are utilised effectively Build and maintain productive relationships with internal teams, contractors, legal representatives, and external stakeholders Analyse customer feedback, complaints data, and operational trends to identify opportunities for service improvement Ensure repairs and property-related activities are delivered in accordance with regulatory requirements, policies, and best practice Provide regular performance reporting and assurance to senior leadership Promote a customer-focused culture that delivers transparent communication and high-quality service delivery Profile Proven experience managing disrepair cases within a housing, property, or regulated environment Strong leadership experience managing multidisciplinary property or repairs teams Experience of contract management and contractor performance management Demonstrable background overseeing complex repairs, complaints, insurance claims, or related property services Experience presenting evidence or acting as an expert witness in relation to disrepair matters Strong understanding of property maintenance, surveying principles, and responsive repairs operations Excellent stakeholder management skills with the ability to influence at all levels Strong analytical, reporting, and problem-solving capabilities Experience managing budgets and delivering services within financial constraints Excellent written and verbal communication skills Highly organised with strong attention to detail and governance compliance Ability to manage multiple priorities within a fast-paced operational environment Full UK driving licence and access to a vehicle for business use Experience within social housing or a related property sector Professional qualification in building surveying, construction, property, or a related discipline Experience leading service improvement or customer experience initiatives Knowledge of housing disrepair legislation and relevant regulatory frameworks Experience working with legal teams and external partners on complex property cases Job Offer Competitive salary of 59,983 - 63,139 Permanent leadership opportunity within a large and diverse property portfolio Significant responsibility for improving customer outcomes and property performance Broad stakeholder engagement across operational, commercial, and legal functions Hybrid working arrangements and flexible working options Opportunity to lead service improvements and drive operational excellence Visible role with strong exposure to senior leadership Supportive environment with ongoing professional development opportunities Meaningful position delivering tangible impact for residents and communities across the region