2 jobs found

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across the UK. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London s largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. The Role We re looking for a skilled and conscientious Damp & Mould Operative to join our NHG contract team. You ll play a key role in improving residents living conditions by identifying, treating, and preventing damp, mould and condensation issues within occupied properties. This is a hands-on role requiring practical repair skills, a good eye for detail, and a strong commitment to resident care and health & safety. Responsibilities Carry out damp and mould inspections in occupied residential properties. Diagnose and treat issues caused by damp, condensation or mould. Apply anti-mould treatments and undertake minor repairs, including: Patch plastering and redecoration Painting and sealing affected areas Minor joinery or repair works where required Record inspection findings and completed works using the Axis mobile app. Collaborate with supervisors, planners and admin teams to ensure smooth delivery and accurate reporting. Communicate professionally with residents, providing clear information and reassurance. Ensure compliance with all Health & Safety regulations and site procedures. Support Axis s commitment to sustainability and quality workmanship. Work across occupied residential properties and be available to participate in out-of-hours support or emergency callout rota when required. About You You re a practical and customer-focused tradesperson who understands the importance of safe, healthy homes. You have good general repair skills, take pride in a tidy, durable finish, and communicate well with residents and colleagues. Requirements Experience in damp and mould remediation, property maintenance or general building repair Skills in painting, plastering or redecoration essential Strong understanding of moisture, ventilation and condensation causes Full UK driving licence and well-maintained tool kit Good communication and customer service skills Awareness of Health & Safety procedures and PPE use Benefits Salary up to £38325 depending upon experience Company van and fuel card for work purposes 23 days annual leave + bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox discounts on coffee, cinema, travel and wellbeing 1 paid volunteer day each year Ongoing training, support and progression, Axis promotes from within . Our Commitment Many faces, One Axis. We re proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Apply Now If you re a Damp and Mould Operative who takes pride in quality workmanship and values making a real impact in residents homes, we d love to hear from you.

Contract Manager (Repairs Operational Environment) Location: Houghton Regis (Office Based) This is not site based 45 hours per week We are looking to appoint a high-performing experienced Operations Contract Manager to take full ownership of a reactive repairs contract . This is a fully office-based role with accountability for operational delivery, commercial performance, and client relationships, leading office teams and managing a dispersed frontline workforce. What Success Looks Like Success in this role is delivering a high-performing, well-controlled contract where KPIs, customer satisfaction, and margin are consistently achieved supported by a structured, accountable team and strong client confidence in delivery. The Role You will act as the owner of the contract, responsible for ensuring service delivery is consistently achieved in line with KPI, SLA, and commercial targets, while maintaining compliance and driving continuous improvement. Key Responsibilities Take full ownership of contract performance, ensuring KPIs, SLAs, and client expectations are met and exceeded Lead and manage office-based scheduling teams (planners/controllers), driving structure, discipline, and accountability Manage and drive performance of a dispersed workforce, including operatives, supervisors, and subcontractors Ensure effective resource planning and capacity management to meet demand in a fast-paced environment Take ownership of P&L performance, including cost control, forecasting, and margin delivery Manage works in line with Schedule of Rates (SOR) and commercial frameworks Ensure full compliance with health & safety, statutory obligations, and internal governance Act as the primary escalation point for operational issues, including complaints, disrepair cases, and service failures Build and maintain strong client relationships, acting as the main point of contact Monitor and analyse performance data, identifying risks and driving corrective action Drive a culture of continuous improvement, challenging underperformance and embedding change Ensure effective coordination between office teams, supply chain partners, and field operatives Provide clear and accurate operational and financial reporting to senior leadership About You Proven experience in a fast-paced, time-critical operational environment (essential) Experience managing a dispersed frontline workforce (essential) Experience managing a commercial contract with full P&L responsibility (essential) Strong understanding of KPI-driven service delivery environments Commercially aware, with the ability to manage cost, performance, and margin Experience leading planners/schedulers and coordinating field-based teams Knowledge of health & safety and compliance within an operational setting Confident managing client relationships and handling escalations Organised, resilient, and solutions-focused under pressure Desirable: Social housing / reactive repairs / maintenance experience Experience operating within SOR-based contracts About Gilmartins Gilmartins is a family-owned business where people are valued and performance is recognised. We promote from within and give our managers real ownership of their contracts this is not a heavily layered corporate environment. You will have the autonomy to make decisions, improve performance, and shape your team. We operate within social housing, delivering reactive repairs to housing associations and local authorities, and pride ourselves on being operationally focused, responsive, and accountable. Our head office is based at Houghton Hall Park, Houghton Regis a modern, well-equipped working environment supporting a high-performing team culture. What We Offer Clear progression opportunities within a growing business Salary and bonus structure appropriate to experience 28 days annual leave (including bank holidays