Planner / Scheduler Location: Wickford, Essex Salary: 28,000 - 30,000 per annum Benefits: 20 days annual leave plus bank holidays, company pension scheme About the Role We are seeking an organised and proactive Planner / Scheduler to join a busy electrical contracting team based in Wickford, Essex. The successful candidate will support the delivery of EICR (Electrical Installation Condition Report) and remedial works contracts across occupied social housing properties, ensuring engineers are scheduled efficiently and works are completed within client service level agreements. Key Responsibilities Schedule and coordinate electrical engineers for EICR inspections and remedial works. Manage daily diaries and optimise engineer productivity. Liaise with tenants, housing providers, and operatives to arrange appointments. Monitor job progress and ensure works are completed within agreed timescales. Reschedule missed appointments and reactive works as required. Maintain accurate records on company and client systems. Track compliance deadlines and outstanding remedial actions. Handle inbound and outbound calls relating to appointments and works updates. Provide administrative support to the contract management team. Ensure all scheduling activities meet client KPIs and service standards. Produce reports and updates on work status and completion rates. Resolve scheduling issues and respond to changing operational demands. Work closely with supervisors and engineers to maximise first-time completion rates. Support the delivery of a high-quality service to residents and stakeholders. Assist with general contract administration and planning duties. Requirements Previous experience in a planner, scheduler, coordinator, or administrator role. Experience within social housing, property maintenance, facilities management, or construction is desirable. Strong organisational and communication skills. Ability to manage multiple priorities in a fast-paced environment. Competent with Microsoft Office and scheduling systems. Customer-focused approach and attention to detail. This is an excellent opportunity to join a growing electrical contractor delivering essential compliance and remedial works within the social housing sector.
17/06/2026
Full time
Planner / Scheduler Location: Wickford, Essex Salary: 28,000 - 30,000 per annum Benefits: 20 days annual leave plus bank holidays, company pension scheme About the Role We are seeking an organised and proactive Planner / Scheduler to join a busy electrical contracting team based in Wickford, Essex. The successful candidate will support the delivery of EICR (Electrical Installation Condition Report) and remedial works contracts across occupied social housing properties, ensuring engineers are scheduled efficiently and works are completed within client service level agreements. Key Responsibilities Schedule and coordinate electrical engineers for EICR inspections and remedial works. Manage daily diaries and optimise engineer productivity. Liaise with tenants, housing providers, and operatives to arrange appointments. Monitor job progress and ensure works are completed within agreed timescales. Reschedule missed appointments and reactive works as required. Maintain accurate records on company and client systems. Track compliance deadlines and outstanding remedial actions. Handle inbound and outbound calls relating to appointments and works updates. Provide administrative support to the contract management team. Ensure all scheduling activities meet client KPIs and service standards. Produce reports and updates on work status and completion rates. Resolve scheduling issues and respond to changing operational demands. Work closely with supervisors and engineers to maximise first-time completion rates. Support the delivery of a high-quality service to residents and stakeholders. Assist with general contract administration and planning duties. Requirements Previous experience in a planner, scheduler, coordinator, or administrator role. Experience within social housing, property maintenance, facilities management, or construction is desirable. Strong organisational and communication skills. Ability to manage multiple priorities in a fast-paced environment. Competent with Microsoft Office and scheduling systems. Customer-focused approach and attention to detail. This is an excellent opportunity to join a growing electrical contractor delivering essential compliance and remedial works within the social housing sector.
We Power Your Car We Power Your Car is an electric vehicle charger, full-service, supply and installation company based in Yorkshire but operating nationally. As the experts in electric vehicle charging, we re able to assist with every step of installing an EV charging solution, whether it be for the domestic or commercial market. We re a rapidly expanding business in an exciting, up-and-coming industry, and we are on the hunt for excellent people with a passion for exceeding customer expectations to join our Role description Organise, schedule and monitor installation jobs and call outs across the UK, including scheduling and reallocating installers and dealing with any issues that may arise Liaise with installers and customers over the phone Maximising the output of the engineering team to meet business targets Provide a first-class customer experience. Reacting in an extremely timely fashion to inbound customer questions including sensitively handing with complaints if they arise Prioritising workload to ensure delivery of excellent customer service to the required KPI s and SLA s. Be the point of call for our installation partners Ensure all communications are thoroughly and efficiently recorded on our internal IT systems. This is an integral part of the role as all members of staff need to be able to access and utilise this information whenever required to ensure the successful daily running of the business. Uphold our five-star customer service reputation Requirements Previous telephone-based customer-based experience is essential Previous experience in a scheduling role is essential Customer focused approach to all work Outstanding communication skills, both written and verbal, when dealing with customers and internal stakeholders Strong geographical knowledge for planning engineers workloads and routes to optimism efficiency Strong IT skills: ability to use Microsoft Office is a must as well as the ability to learn new IT systems quickly Be able to work in a fast-paced environment and manage multiple tasks Experience working independently and in a team Attention to detail in all aspects of the work Accurate data entry skills Highly organised
05/06/2026
Full time
We Power Your Car We Power Your Car is an electric vehicle charger, full-service, supply and installation company based in Yorkshire but operating nationally. As the experts in electric vehicle charging, we re able to assist with every step of installing an EV charging solution, whether it be for the domestic or commercial market. We re a rapidly expanding business in an exciting, up-and-coming industry, and we are on the hunt for excellent people with a passion for exceeding customer expectations to join our Role description Organise, schedule and monitor installation jobs and call outs across the UK, including scheduling and reallocating installers and dealing with any issues that may arise Liaise with installers and customers over the phone Maximising the output of the engineering team to meet business targets Provide a first-class customer experience. Reacting in an extremely timely fashion to inbound customer questions including sensitively handing with complaints if they arise Prioritising workload to ensure delivery of excellent customer service to the required KPI s and SLA s. Be the point of call for our installation partners Ensure all communications are thoroughly and efficiently recorded on our internal IT systems. This is an integral part of the role as all members of staff need to be able to access and utilise this information whenever required to ensure the successful daily running of the business. Uphold our five-star customer service reputation Requirements Previous telephone-based customer-based experience is essential Previous experience in a scheduling role is essential Customer focused approach to all work Outstanding communication skills, both written and verbal, when dealing with customers and internal stakeholders Strong geographical knowledge for planning engineers workloads and routes to optimism efficiency Strong IT skills: ability to use Microsoft Office is a must as well as the ability to learn new IT systems quickly Be able to work in a fast-paced environment and manage multiple tasks Experience working independently and in a team Attention to detail in all aspects of the work Accurate data entry skills Highly organised
