Divisional Managing Director - Repairs/Maintenance

DIVISIONAL MANAGING DIRECTOR - REPAIRS / MAINTENANCE (SOCIAL HOUSING)

Salary: 200,000- 220,000 base + Performance Bonus + Benefits

Total Package Potential: 300,000

Location: Northern Home Counties / East Midlands Border (with regional and national travel)

A Proven Campaign. Real Appointments. Continued Expansion.

Following a highly successful recruitment campaign that delivered an exceptional shortlist and resulted in multiple senior appointments into the business, strengthening the Divisional Managing Director population and wider leadership structure, our client has now appointed several senior leaders and is seeking to appoint an additional Divisional Managing Director.

This is not a replacement.

It is the next step.

The business has continued to grow, contracts have expanded, and the operational footprint has increased to the point where an additional Divisional Managing Director is required to ensure control, performance, and consistency at scale.

This role exists because the business has outgrown its current leadership capacity - not because of under performance, but because of sustained expansion.

Due to the strength of the previous campaign, we are already engaged with several relevant candidates. Individuals currently under consideration do not need to reapply. We welcome new applications from experienced operational leaders who can clearly demonstrate the impact required for this additional role.

About the Business

This is a fast-growing, privately owned property services business delivering responsive repairs, maintenance, and refurbishment across the UK.

It has built its position through delivery, not presentation.

The business combines:

Operational intensity

Commercial discipline

Speed of decision-making

It competes with national operators but retains the agility, visibility, and accountability of an owner-led organisation.

This is not a corporate environment.

There is no reliance on process for comfort.

There is no distance between leadership and delivery.

Leaders are expected to:

Be visible

Take ownership

Deliver results

Credibility is earned through performance - not title.

Clients deal directly with decision-makers. This is a business where issues are resolved quickly, not escalated through layers.

The Opportunity

This role is fundamentally about running and optimising a live portfolio of contracts.

You will inherit responsibility for a division comprising multiple clients, contracts, and operational teams, with a clear mandate to:

Strengthen performance

Improve consistency

Maximise commercial outcomes

Drive accountability across the operation

Growth is part of the role - but not in isolation.

This is not a role defined by chasing new work.

Growth will come through:

Maximising existing client relationships

Capturing all available workstreams within current contracts

Delivering consistently high service standards

Creating the conditions for expansion through performance

Opportunities will arise - including tenders and new contracts - but these are outcomes of delivery, not the sole focus.

In the first 6-12 months, success will be defined by:

- Improved contract performance and consistency

- Stronger operational control across the division

- Clear visibility of margin and cost drivers

- Strengthened client relationships and retention

What This Role Looks Like in Reality

This is a high-volume, fast-paced service environment.

Performance is visible daily.

Issues surface quickly.

Expectations are immediate.

You will:

Lead multi-region contracts and operational teams

Take full accountability for service delivery, margin, and client outcomes

Engage directly with clients, not through layers

Identify issues early and act decisively

Maintain control across cost, quality, and performance

You will not operate from a distance.

You will be in the operation - with teams, with clients, and close to delivery.

You will set the tone for:

Pace

Standards

Accountability

This is not a role with a long runway. You will be expected to assess, act, and improve performance quickly.

Context - Why This Role Exists Now

The leadership team has been deliberately strengthened over the last phase, including multiple senior hires and internal promotions.

The business now has:

More contracts

Greater scale

Increased operational complexity

The requirement now is not simply growth.

It is control.

This appointment ensures that contract portfolios are properly led, optimised, and supported as the business continues to scale.

The Candidate

You are an operational leader first.

Not a strategist.

Not a commentator.

A doer.

You have:

Led large, complex service operations

Managed multi-million-pound P&Ls

Delivered measurable improvements in performance and profitability

Operated in environments where service, cost, and delivery are constantly visible

You are:

Hands-on

Decisive

Commercially aware

Comfortable under pressure

You lead through presence and credibility - not hierarchy.

This is not an opportunity for step-up candidates. It requires an individual who has already operated at scale and can demonstrate clear, measurable impact in comparable environments.

Background

You will come from an environment where:

Delivery is measurable

Performance is immediate

Leadership is visible

Examples include:

Property services / maintenance / housing contractors

Facilities management (reactive or operationally intensive)

Utilities / infrastructure services

Multi-site service operations

Contract-led operational businesses

Candidates currently operating within client-side roles in social housing providers, local authorities, or other public sector organisations will not be considered. This role requires experience gained within commercially driven, service delivery environments where accountability for performance, cost, and delivery sits directly with the operator.

What matters is your ability to lead, control, and deliver.

The Person

Proven P&L ownership

Strong operational grip across distributed teams

Visible, credible leadership style

Able to diagnose and fix performance issues quickly

Commercially disciplined

Resilient and delivery-focused

Direct, clear communicator

You take ownership.

You do not wait for structure - you create it.

Selection Process & Expectations

This is a business-critical appointment.

Candidates will be expected to demonstrate:

Tangible improvements in operational performance

Evidence of margin delivery and cost control

Strong leadership of teams and succession development

Measurable impact on customer satisfaction

Contribution to contract performance and retention

This is a role for proven operators.

Evidence matters. Delivery matters.

What's on Offer

Base Salary: 200,000 - 220,000

Performance Bonus linked to delivery and profitability

Total Package: circa 300,000 including benefits

Environment:

Entrepreneurial

Fast-paced

High accountability

Results-driven

Why This Role

This is not a start-up role.

It is not a turnaround.

It is a scale role.

You are stepping into a business that is already performing - but now requires stronger, deeper operational leadership to sustain and improve that performance.

You will:

Take ownership of a significant part of the business

Work alongside a strengthened senior leadership team

Influence how performance is delivered at scale

If you are a leader who delivers through pace, visibility, and accountability - this is where you will succeed.

Final Point

This is an additional appointment driven by growth.

It requires someone ready to step in, take control, and deliver from day one.

This is a role for leaders who step in, take control, and deliver. If that is how you operate, this is where you will succeed.

Reference (phone number removed)