Employee Relations Investigation Officer

Employee Relations Investigation Officer
Bridgwater, Somerset
37,500 - 48,000 + guaranteed 8.5% monthly bonus
Permanent Primarily site-based 9-day fortnight

Are you an experienced Employee Relations professional who knows how to handle sensitive workplace issues with fairness, confidence and sound judgement?

We are recruiting for an Employee Relations Investigation Officer to join a major UK infrastructure project near Bridgwater. This is a genuinely rewarding opportunity to step into a specialist ER role where your work will have visible impact. You will be trusted to lead complex investigations, support managers, and help shape a fair, consistent and professional employee relations approach across a large operational workforce.

This role would suit someone from an Employee Relations, HR Investigations, HR Advisory or case management background who is confident managing sensitive cases in a unionised, fast-paced and highly regulated environment.

The opportunity

This is a varied, high-visibility role with a strong mix of case ownership, stakeholder engagement and process improvement. You will lead end-to-end investigations across a broad range of employee relations matters while also helping to strengthen systems, reporting and best practice.

Because much of the workforce is site-based, the role is primarily based on site. There will also be some admin days worked from the local office in Bridgwater or from home. Face-to-face interviews form an important part of the role, so regular site presence is essential.

If you enjoy balancing empathy with objectivity, and you take pride in thorough, fair and evidence-based investigations, this could be an excellent next step.

What you'll be doing

• Leading fair, thorough and impartial investigations into disciplinary, grievance, bullying, harassment and other employee relations matters
• Gathering and reviewing evidence, interviewing employees and witnesses, and establishing facts objectively
• Producing clear, well-structured investigation reports with balanced findings and conclusions
• Ensuring all casework is handled sensitively and in line with company policy, procedure and UK employment law
• Maintaining accurate, confidential and compliant case records in line with GDPR and internal policies
• Advising and supporting managers on investigation processes, fair practice and consistent decision-making
• Identifying trends in ER casework and contributing to organisational learning, policy development and continuous improvement
• Supporting training and awareness initiatives around investigations, employee relations and fair process
• Helping improve case management systems, reporting tools and processes to support timely, fair and consistent outcomes

What we're looking for

-Proven experience handling Employee Relations investigations in a complex, unionised and/or regulated environment

-Strong knowledge of UK employment law and workplace investigation processes

-Experience producing high-quality investigation reports and presenting findings clearly

-Excellent communication skills, with the confidence to engage stakeholders at all levels

-Strong organisational skills and the ability to manage multiple cases effectively in a high-volume environment

-Good analytical judgement and the ability to assess evidence in a balanced, objective way

-Comfortable using Microsoft Office and HR systems

-CIPD Level 5 qualified, or working towards it

-A calm, professional and resilient approach when dealing with sensitive situations

What's in it for you

• Salary of 37,500 - 48,000 (Depending on experience)
• Guaranteed 8.5% monthly bonus
• 25 days annual leave plus bank holidays
• 5% employer pension contribution
• A 9-day fortnight working pattern offering a strong work-life balance
• A long-term opportunity on a major UK infrastructure project where your work will make a real difference
• A role where you can make a visible impact in a specialist ER function
• A supportive environment with the chance to contribute to process improvement and best practice

Working pattern

The 9-day fortnight works as follows: Monday to Friday one week, then Monday to Thursday the next.

Current working hours are: 07:30 - 16:30 Monday to Thursday
07:30 - 12:30 on your working Friday

Important information

• This role is primarily site-based near Bridgwater, with some office or home-based admin days
• Candidates must be able to provide a minimum 3-year work history
• Successful applicants must be able to pass site vetting and obtain site clearance
• A CITB Health, Safety and Environment Test must be completed before start
• Site access currently includes an approximate 45-minute bus journey

If you are looking for an Employee Relations role where you can combine investigations expertise, sound judgement and strong communication skills in a high-profile environment, we would love to hear from you.

This role may also suit candidates with titles such as Employee Relations Advisor, HR Investigator, HR Case Manager, Employee Relations Officer or ER Specialist.