We are seeking an experienced Surveyor who will play a key role in ensuring that our homes are safe, well-maintained, and fit for the future. You will report to and support the Responsive Repairs Manager and take responsibility for the management of contracts for responsive repairs. As well as overall responsibility will comprise enforcement of the contract terms to ensure a reliable repair service, quality standards and budgetary control. Client Details My client are a small Housing provider based in London, looking for someone to come and support and building up the service and making positive changes to move things forward. Description Key responsibility as the Building Surveyor - Responsive Repairs are as below: Specify and order repair works, working with technical colleagues and suppliers as needed to ensure accuracy and effectiveness Maintain budget control for repairs contracts, monitoring spends and contributing to annual budget planning alongside the Finance Team Oversee the repairs process for void properties, ensuring fast turnaround and delivering homes that meet a high standard for incoming residents To undertake fire door inspections as required, specify required remedial works and post inspect after completion Independently manage a varied caseload, including damp and mould issues, insurance claims, disrepair cases, and other complex or specialist repairs. Lead on accurate diagnosis of building defects, using expertise in building pathology, damp and mould, and HHSRS to identify and categorise Category 1 and 2 hazards. Develop and maintain KPIs that effectively measure repairs performance. Regularly review, analyse, and report on contractor performance against these indicators. Ensure compliance with all relevant financial standing orders, statutory regulations, leaseholder obligations, and internal policies in the delivery of repair services. Order, code, and approve payments for repairs works. Verify completion of services prior to authorising invoices and ensure accurate financial recording for service charge purposes. Act as deputy to the Responsive Repairs Manager when required, including short-term organisation of the in-house repairs team Participate in the emergency repairs call rota, providing technical advice and support to the out-of-hours call centre team as needed Identify service trends and work with the Responsive Repairs Manager to design and implement proactive maintenance programmes and planned preventative works. Provide technical advice and post-inspection support to colleagues, helping to ensure consistency, safety, and high standards across all property-related works. Contribute to the development and review of policies and procedures related to building compliance and property services, supporting continuous improvement across the team. Profile A successful Building Surveyor - Responsive Repairs will need: Proven technical experience in surveying or property maintenance, ideally in social housing. HNC/HND or similar qualification in Building Surveying or Construction. Excellent diagnostic, specification, and problem-solving skills. The ability to be in London most days Clear, professional communicator, able to work effectively with residents and colleagues alike. Proficient IT skills and experience working with housing or repair systems. A strong sense of ownership and pride in delivering excellent repairs. Experience in a resident-led, community-based housing setting. Understanding of building safety, compliance, and void/property inspections. Job Offer For the successful Building Surveyor - Responsive Repairs, you will receive a competitive salary ranging from 55,000 to 60,000 per annum. Access to a comprehensive benefits package. Opportunities to work on diverse property projects in London. A permanent role within a supportive and professional environment.
01/04/2026
Full time
We are seeking an experienced Surveyor who will play a key role in ensuring that our homes are safe, well-maintained, and fit for the future. You will report to and support the Responsive Repairs Manager and take responsibility for the management of contracts for responsive repairs. As well as overall responsibility will comprise enforcement of the contract terms to ensure a reliable repair service, quality standards and budgetary control. Client Details My client are a small Housing provider based in London, looking for someone to come and support and building up the service and making positive changes to move things forward. Description Key responsibility as the Building Surveyor - Responsive Repairs are as below: Specify and order repair works, working with technical colleagues and suppliers as needed to ensure accuracy and effectiveness Maintain budget control for repairs contracts, monitoring spends and contributing to annual budget planning alongside the Finance Team Oversee the repairs process for void properties, ensuring fast turnaround and delivering homes that meet a high standard for incoming residents To undertake fire door inspections as required, specify required remedial works and post inspect after completion Independently manage a varied caseload, including damp and mould issues, insurance claims, disrepair cases, and other complex or specialist repairs. Lead on accurate diagnosis of building defects, using expertise in building pathology, damp and mould, and HHSRS to identify and categorise Category 1 and 2 hazards. Develop and maintain KPIs that effectively measure repairs performance. Regularly review, analyse, and report on contractor performance against these indicators. Ensure compliance with all relevant financial standing orders, statutory regulations, leaseholder obligations, and internal policies in the delivery of repair services. Order, code, and approve payments for repairs works. Verify completion of services prior to authorising invoices and ensure accurate financial recording for service charge purposes. Act as deputy to the Responsive Repairs Manager when required, including short-term organisation of the in-house repairs team Participate in the emergency repairs call rota, providing technical advice and support to the out-of-hours call centre team as needed Identify service trends and work with the Responsive Repairs Manager to design and implement proactive maintenance programmes and planned preventative works. Provide technical advice and post-inspection support to colleagues, helping to ensure consistency, safety, and high standards across all property-related works. Contribute to the development and review of policies and procedures related to building compliance and property services, supporting continuous improvement across the team. Profile A successful Building Surveyor - Responsive Repairs will need: Proven technical experience in surveying or property maintenance, ideally in social housing. HNC/HND or similar qualification in Building Surveying or Construction. Excellent diagnostic, specification, and problem-solving skills. The ability to be in London most days Clear, professional communicator, able to work effectively with residents and colleagues alike. Proficient IT skills and experience working with housing or repair systems. A strong sense of ownership and pride in delivering excellent repairs. Experience in a resident-led, community-based housing setting. Understanding of building safety, compliance, and void/property inspections. Job Offer For the successful Building Surveyor - Responsive Repairs, you will receive a competitive salary ranging from 55,000 to 60,000 per annum. Access to a comprehensive benefits package. Opportunities to work on diverse property projects in London. A permanent role within a supportive and professional environment.
Facilities Manager - London Company Profile CBRE is a global leader in real estate services, delivering integrated facilities, workplace and real estate management for clients worldwide. Our focus is on operational excellence, safety, compliance and service quality. Role Purpose Responsible for the effective and efficient operation of the workplace including building management, vendor oversight, compliance, health and safety, office operations and project delivery. Acts as deputy to senior workplace leadership when required. Key Responsibilities Leadership & Strategic Support Support delivery of workplace and facilities strategy, contributing insight and recommendations. Identify operational risks, propose mitigation plans and support continuous improvement initiatives. Act as deputy to senior facilities leadership when required, including escalations and decision-making. Provide reporting and analysis on workplace performance, KPIs, risk areas and service standards. Office & Facilities Management Oversee day-to-day management of the office environment ensuring safety, functionality and compliance. Coordinate planned and reactive maintenance across building fabric, systems and essential services. Manage cleaning, security, front-of-house, mailroom and general building operations. Lead space planning, office moves and changes, including documentation and stakeholder updates. Maintain health and safety compliance including risk assessments, audits and statutory inspections. Act as the main point of contact for all staff regarding facilities issues and workplace support. Vendor & Service Provider Management Oversee performance and contractual compliance of all facilities vendors and service providers. Conduct SLA reviews, performance meetings and escalation where service shortfalls occur. Support procurement processes for new suppliers including evaluation and onboarding. Review and update procedures, contracts and workplace policies to ensure compliance and efficiency. Travel Risk Management Monitor international travel risks and maintain alignment with duty-of-care obligations. Support development of organisational travel policies, processes and communications. Coordinate with travel risk partners to support safe staff travel and provide guidance where required. Project Delivery Lead or support workplace projects such as refurbishments, expansions, sustainability programmes and relocations. Collaborate with IT, HR, Legal and Finance to deliver cross-functional improvements. Support long-term space planning, hybrid workplace models and workplace strategy development. Crisis & Risk Management Maintain emergency response plans, fire safety protocols and business continuity processes. Act as point of contact during workplace incidents, coordinating responses and communication. Carry out building-related risk assessments and implement corrective actions. Budgeting & Reporting Manage facilities budgets including spend tracking, forecasting and cost control initiatives. Prepare regular performance and operational reports for leadership. Identify opportunities for cost reduction while maintaining service standards. Stakeholder Engagement & Communication Provide clear communication to staff about building works, safety, maintenance and disruptions. Build strong relationships with internal teams ensuring workplace operations support organisational objectives. Engage with authorities, landlords and external partners on facilities-related matters. Skills & Requirements 5+ years facilities/workplace management experience. Strong knowledge of health & safety, compliance and building regulations. Experience in contractor and vendor management. Excellent communication, stakeholder management and organisational skills. Strong IT skills including Microsoft Office. Relevant professional certifications (IOSH / NEBOSH / IWFM) desirable.
31/03/2026
Full time
Facilities Manager - London Company Profile CBRE is a global leader in real estate services, delivering integrated facilities, workplace and real estate management for clients worldwide. Our focus is on operational excellence, safety, compliance and service quality. Role Purpose Responsible for the effective and efficient operation of the workplace including building management, vendor oversight, compliance, health and safety, office operations and project delivery. Acts as deputy to senior workplace leadership when required. Key Responsibilities Leadership & Strategic Support Support delivery of workplace and facilities strategy, contributing insight and recommendations. Identify operational risks, propose mitigation plans and support continuous improvement initiatives. Act as deputy to senior facilities leadership when required, including escalations and decision-making. Provide reporting and analysis on workplace performance, KPIs, risk areas and service standards. Office & Facilities Management Oversee day-to-day management of the office environment ensuring safety, functionality and compliance. Coordinate planned and reactive maintenance across building fabric, systems and essential services. Manage cleaning, security, front-of-house, mailroom and general building operations. Lead space planning, office moves and changes, including documentation and stakeholder updates. Maintain health and safety compliance including risk assessments, audits and statutory inspections. Act as the main point of contact for all staff regarding facilities issues and workplace support. Vendor & Service Provider Management Oversee performance and contractual compliance of all facilities vendors and service providers. Conduct SLA reviews, performance meetings and escalation where service shortfalls occur. Support procurement processes for new suppliers including evaluation and onboarding. Review and update procedures, contracts and workplace policies to ensure compliance and efficiency. Travel Risk Management Monitor international travel risks and maintain alignment with duty-of-care obligations. Support development of organisational travel policies, processes and communications. Coordinate with travel risk partners to support safe staff travel and provide guidance where required. Project Delivery Lead or support workplace projects such as refurbishments, expansions, sustainability programmes and relocations. Collaborate with IT, HR, Legal and Finance to deliver cross-functional improvements. Support long-term space planning, hybrid workplace models and workplace strategy development. Crisis & Risk Management Maintain emergency response plans, fire safety protocols and business continuity processes. Act as point of contact during workplace incidents, coordinating responses and communication. Carry out building-related risk assessments and implement corrective actions. Budgeting & Reporting Manage facilities budgets including spend tracking, forecasting and cost control initiatives. Prepare regular performance and operational reports for leadership. Identify opportunities for cost reduction while maintaining service standards. Stakeholder Engagement & Communication Provide clear communication to staff about building works, safety, maintenance and disruptions. Build strong relationships with internal teams ensuring workplace operations support organisational objectives. Engage with authorities, landlords and external partners on facilities-related matters. Skills & Requirements 5+ years facilities/workplace management experience. Strong knowledge of health & safety, compliance and building regulations. Experience in contractor and vendor management. Excellent communication, stakeholder management and organisational skills. Strong IT skills including Microsoft Office. Relevant professional certifications (IOSH / NEBOSH / IWFM) desirable.
Description
Building the present, creating the future
At BAM FM customer service is at the heart of what we do.
BAM FM is recruiting a Senior Site Premises Manager to join the FM team, to support a contract based in Camden.
Reporting to the Deputy Facilities Manager you will be responsible for all aspects of site management, including a wide range of duties and responsibilities connected with the fabric and grounds of the Academies. This includes security, ground maintenance, cleanliness, porterage, monitoring contracts/contractors, routine maintenance, minor repairs and to carry out pre-planned maintenance programmes.
Your mission
• To ensure that the management and maintenance of the school buildings and environment are effectively undertaken.
• Carry out regular monthly reviews in conjunction with the Facilities Manager/Deputy Facilities Manager
• Supervise supply chain partners effectively.
• Ensure all BAM FM processes and procedures are followed.
• Financial Management - Checking and approving contractors' work, authorising invoices for payment. Raising any discrepancy with sub-contractors and resolving the issues
• Ensure planned preventive maintenance and lifecycle programmes are up to date and meet the contract specification.
• To ensure that all emergency repairs are dealt with promptly
• Develop and maintain relationships with all the Authority departments.
• Supervise the maintenance of accurate site contract administration files.
• Close supervision of BAM FM staff, as well as supply chain partners.
• Provide leadership and direction to staff, developing skills matrix and development plan
• Take site ownership of projects and provide support as and when required.
• Ensure correct skill & competence levels of the team to meet the contract scope.
• Assist in the preparation of the monthly report for the Facilities Manager/Deputy Facilities Manager and Authority, listing all relevant site-based activities that occurred during the month.
• To ensure that the grounds, buildings, services and facilities are in a fit condition for the purpose to which they are put and that they comply with all appropriate standards, health and safety requirements, and school requirements.
• To be responsible for the health & safety of the site
• Be conversant with all statutory compliance processes and procedures.
• To ensure the proper and safe storage and disposal of all waste.
• To read gas, electricity and water meters on a regular basis and report to the Facilities Manager.
• To carry out a conditions survey on the premises in the autumn term and assist in the alteration and implementation of the planned preventative maintenance programme.
• To monitor and inspect the delivery of the cleaning operatives on a daily basis.
• To ensure emergency cleaning such as body fluids, vomit and other soiling incidents are carried out as soon as possible.
• To ensure all external areas including litter bins, play areas, pathways, car parks, grassed and garden areas are clean.
• To supervise/carry out the day to day maintenance and upkeep of the hydrotherapy pool premises including the carrying out of water testing, chemical dosing and minor repairs.
• To liaise with relevant personnel and agencies to ensure the site is secure at all time e.g., opening and closing, arrangement for security alarms, regular patrols of the buildings and grounds.
• To maintain a log of security concerns/breaches and seek solutions in collaboration with the Facilities Manager/Deputy Facilities Manager.
• To manage the schools grounds maintenance by ensuring that lawns are cut regularly, plants and bushes are kept under control, poisonous plants are removed, beds are weeded and dug over regularly and overseeing all subcontractors' works. To ensure the site meets the standards agreed.
• Comply with all Authority, school and BAM FM and statutory Health & Safety procedures and ensure all log books and documents are up to date
• To assist the Facilities Manager/Deputy Facilities Manager in the preparation of emergency evacuation plans.
Who are we looking for?
Qualifications and Experience:
• At least 6 years experience within a similar supervisory role.
• Knowledge and understanding of pupil safeguarding
• Soft and Hard FM supervisory experience
• Supervisory and team leadership training
• Good Communication and IT skills including excel & word.
• Must be able to demonstrate supervisory qualities.
• A good Level of interpersonal and customer relationship skills.
•A good level of technical knowledge within the M & E sector
• A strong understanding of health and safety and statutory compliance
What's in it for you?
In addition to a attractive salary and benefits package, we provide continuing learning and development opportunities within a creative and considerate work environment.
If you share BAMs value of doing what you say you will, to the best of your ability, every time, we want to hear from you.
Who are we?
BAM FM has been delivering bespoke support services throughout the UK for 18 years. Employing over 900 staff, we deliver digital integrated facilities management with excellent customer service across the education, healthcare, retail and commercial property sectors. BAM FM has an annual turnover of £50 million and operates across England, Scotland and Wales, and is part of BAM Construct UK, a leading construction and property services business.
We are committed to attracting and developing a diverse workforce that reflects our customer base and the communities in which we operate, creating an environment that enables everyone to fulfil their potential
09/11/2020
Permanent
Description
Building the present, creating the future
At BAM FM customer service is at the heart of what we do.
BAM FM is recruiting a Senior Site Premises Manager to join the FM team, to support a contract based in Camden.
Reporting to the Deputy Facilities Manager you will be responsible for all aspects of site management, including a wide range of duties and responsibilities connected with the fabric and grounds of the Academies. This includes security, ground maintenance, cleanliness, porterage, monitoring contracts/contractors, routine maintenance, minor repairs and to carry out pre-planned maintenance programmes.
Your mission
• To ensure that the management and maintenance of the school buildings and environment are effectively undertaken.
• Carry out regular monthly reviews in conjunction with the Facilities Manager/Deputy Facilities Manager
• Supervise supply chain partners effectively.
• Ensure all BAM FM processes and procedures are followed.
• Financial Management - Checking and approving contractors' work, authorising invoices for payment. Raising any discrepancy with sub-contractors and resolving the issues
• Ensure planned preventive maintenance and lifecycle programmes are up to date and meet the contract specification.
• To ensure that all emergency repairs are dealt with promptly
• Develop and maintain relationships with all the Authority departments.
• Supervise the maintenance of accurate site contract administration files.
• Close supervision of BAM FM staff, as well as supply chain partners.
• Provide leadership and direction to staff, developing skills matrix and development plan
• Take site ownership of projects and provide support as and when required.
• Ensure correct skill & competence levels of the team to meet the contract scope.
• Assist in the preparation of the monthly report for the Facilities Manager/Deputy Facilities Manager and Authority, listing all relevant site-based activities that occurred during the month.
• To ensure that the grounds, buildings, services and facilities are in a fit condition for the purpose to which they are put and that they comply with all appropriate standards, health and safety requirements, and school requirements.
• To be responsible for the health & safety of the site
• Be conversant with all statutory compliance processes and procedures.
• To ensure the proper and safe storage and disposal of all waste.
• To read gas, electricity and water meters on a regular basis and report to the Facilities Manager.
• To carry out a conditions survey on the premises in the autumn term and assist in the alteration and implementation of the planned preventative maintenance programme.
• To monitor and inspect the delivery of the cleaning operatives on a daily basis.
• To ensure emergency cleaning such as body fluids, vomit and other soiling incidents are carried out as soon as possible.
• To ensure all external areas including litter bins, play areas, pathways, car parks, grassed and garden areas are clean.
• To supervise/carry out the day to day maintenance and upkeep of the hydrotherapy pool premises including the carrying out of water testing, chemical dosing and minor repairs.
• To liaise with relevant personnel and agencies to ensure the site is secure at all time e.g., opening and closing, arrangement for security alarms, regular patrols of the buildings and grounds.
• To maintain a log of security concerns/breaches and seek solutions in collaboration with the Facilities Manager/Deputy Facilities Manager.
• To manage the schools grounds maintenance by ensuring that lawns are cut regularly, plants and bushes are kept under control, poisonous plants are removed, beds are weeded and dug over regularly and overseeing all subcontractors' works. To ensure the site meets the standards agreed.
• Comply with all Authority, school and BAM FM and statutory Health & Safety procedures and ensure all log books and documents are up to date
• To assist the Facilities Manager/Deputy Facilities Manager in the preparation of emergency evacuation plans.
Who are we looking for?
Qualifications and Experience:
• At least 6 years experience within a similar supervisory role.
• Knowledge and understanding of pupil safeguarding
• Soft and Hard FM supervisory experience
• Supervisory and team leadership training
• Good Communication and IT skills including excel & word.
• Must be able to demonstrate supervisory qualities.
• A good Level of interpersonal and customer relationship skills.
•A good level of technical knowledge within the M & E sector
• A strong understanding of health and safety and statutory compliance
What's in it for you?
In addition to a attractive salary and benefits package, we provide continuing learning and development opportunities within a creative and considerate work environment.
If you share BAMs value of doing what you say you will, to the best of your ability, every time, we want to hear from you.
Who are we?
BAM FM has been delivering bespoke support services throughout the UK for 18 years. Employing over 900 staff, we deliver digital integrated facilities management with excellent customer service across the education, healthcare, retail and commercial property sectors. BAM FM has an annual turnover of £50 million and operates across England, Scotland and Wales, and is part of BAM Construct UK, a leading construction and property services business.
We are committed to attracting and developing a diverse workforce that reflects our customer base and the communities in which we operate, creating an environment that enables everyone to fulfil their potential