Train Presentation Supervisor

Salary: £33,335 per annum
Hours: 35 per week
Location: Newcastle Station, covering multiple depots with vehicle provided.
Function: Train Presentation
Grade: Train Presentation Supervisor (Shifts)

We know that first impressions matter and our Train Presentation team plays a crucial role in making sure our customers step onto trains that are clean, welcoming, and ready to go. As a Train Presentation Supervisor, you won t simply oversee cleaning teams you ll lead from the front, shape standards, and help create an environment where people are proud of their work.

Covering multiple sites, you ll be the person your teams look to for guidance, motivation, and support. You won t be cleaning trains yourself, but you will be a visible, active presence on the ground checking in, solving problems, and making sure everything runs like clockwork. When things go off track, you ll be the calm, confident leader who steps in to put things right.

If you re proactive, people-focused, and ready to take ownership, this role puts you at the heart of delivering the Northern service our passengers rely on.

• Leading, motivating, and organising Train Presentation teams across multiple depots
• Being a visible on-site presence checking in with teams, offering support, and ensuring standards are consistently met
• Managing rotas, inspections, site visits, and performance checks to keep operations running smoothly
• Coaching your team to take pride in their work and continuously improve
• Supporting colleagues with different needs, abilities and language skills with patience and encouragement
• Using Excel and other digital tools to manage tasks, records and performance
• Travelling between sites to support operations across the business when needed
• Managing absence, performance, and behaviour including holding challenging but fair conversations
• Handling your own administration: diary management, meeting coordination, room bookings, letters and updates, documentation and reports

You re a confident, proactive leader who thrives in a fast-paced operational environment. You know how to bring out the best in people and aren t afraid to step forward when something needs attention.

• Proven experience supervising or leading teams ideally in an industrial, operational or fast-paced environment
• Strong communication skills, with the ability to support people with varying confidence levels or language needs
• The confidence to make decisions, hold people accountable, and set clear expectations
• Competence using Microsoft Excel and other digital tools
• A calm, structured and solution-focused approach under pressure
• A full, clean driving licence held for at least 2 years (essential for insurance purposes)
• Basic understanding of health and safety (including COSHH) or a willingness to learn

Experience in train cleaning isn t essential but knowledge of operational, industrial, or behind-the-scenes rail environments is a real advantage.

If you are interested and have relevant experience, click to apply!

About Ford & Stanley Group

Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing, and retaining the best talent from shop floor to boardroom.

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Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.
Services advertised by Ford & Stanley are that of an employment consultancy business.