This is a pivotal role within the operations team. The successful candidate will be responsible for scheduling field resources, preparing operational documentation (including RAMS and Project Information Sheets), coordinating logistics, and acting as a key link between Sales, Field Teams and Clients.
The role requires excellent organisational skills, strong written communication ability, and the confidence to manage multiple live projects in a fast-paced environment.
Key Responsibilities
Scheduling & Resource Management
Use the company scheduling system to allocate engineers, rigs and equipment to projects
Monitor and manage resource availability across multiple live sites
Provide accurate availability updates to the Sales team to support quoting and tendering
Flag clashes, shortages or operational risks to the Operations Manager
Assist with forward planning to ensure smooth project delivery
Documentation & Compliance
Prepare site-specific RAMS (Risk Assessments & Method Statements)
Produce Project Information Sheets for field teams
Ensure documentation reflects the scope of works, equipment and site conditions
Issue documentation to clients in line with company procedures
Maintain accurate project records within internal systems
Field Team Support
Book accommodation and travel for field personnel
Order PPE and project-specific equipment as required
Support mobilisation and demobilisation of rigs and equipment
Act as first point of contact for engineers requiring operational assistance
Assist with logistics coordination and last-minute changes
Occasional out of hours support with accommodation and paperwork
Client and Internal Communication
Respond to client emails and phone calls in a professional and timely manner
Liaise with clients to confirm site access, programme dates and documentation requirements
Support Sales and Operations with general project administration
Escalate commercial or contractual matters appropriately
General Administration
Maintain accurate records within internal systems
Support document control processes
Assist with operational reporting where required
Provide general administrative support to the Operations Team
Skills & Experience Required
Essential:
Desirable:
Personal Attributes
Proactive and self-motivated
Structured and process-driven
Strong problem-solver
Team player with the ability to communicate confidently at all levels
Commercially aware and operationally minded
What We Offer
Competitive salary (dependent on experience)
Supportive and growing team environment
Exposure to technically complex and nationally significant projects
Opportunities for professional development