Homelessness and Housing Solutions Officer Redditch Contract £30 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Homelessness and Housing Solutions Officer. • At least 3 years of experience in Homeless & Housing Solutions MUST HAVE HOMLESSNESS REDUCTION ACT 2017 AND PART 7 OF THE 1996 HOUSING ACT EXPEREINCE We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk Main duties • Deliver superior quality Homelessness and Housing Solutions and Advice Services that are customer centric and have high regard for equality, diversity, understanding and respect for people and their individual circumstances. • Professionally and effectively manage a designated caseload by thoroughly assessing, researching, analysing, and applying the most up to date case law to homeless applications across all tenures to conclude a robust legal decision on behalf of the Council. • Ensure that any reports are written with a high degree of diligence, rationality, and quality, so that legal decisions are right first time . • Ensure that those applicants for whom the Council has a statutory duty to provide temporary accommodation are placed into accommodation that best meets their needs and in strict accordance with legislation and guidance. • Be aware of the requirement for prudent control of expenditure, particularly for the provision of temporary accommodation and use of grant funding, always acting with a high degree of integrity and transparency and in accordance with financial regulation and policy. • Upon request, assist and support colleagues in the roles of providing temporary accommodation to applicants under assessment with managing and monitoring the licence agreement, including but not limited to, management of any breaches to the terms of the licence, charges, and welfare benefits. • Through casework, teamwork and partnership working, ensure that any housing solution or package of solutions are wholly sustainable and that the expectations of both the applicants and associated stakeholders are effectively managed. • Maximise opportunities to nurture and develop relationships with Private Sector (PRS) Landlords in the discharge of duties, ensuring that any such initiatives or schemes to prevent homelessness in, or access to the PRS are maximised. • Prepare and maintain accurate and up to date case files that provide management with enough information to monitor, audit and report on individual and team performance and for the Council to meet its duties to provide various statutory and non-statutory submissions and returns. • Ensure you maintain and share up-to-date knowledge of housing legislation including the Housing Act, Homelessness Reduction Act, Codes of Guidance, case law, safeguarding and other best practice. • Be responsible and accountable for the performance of yourself, your team, and the service, regularly reporting and feeding back on performance and being outspoken on perceived risks or threats to the service or on any emerging opportunities to improve what we do. • Write reports and submissions that respond to requests for information and statistical data from various sources, including management and other Council officers when required. • Operate in accordance with all Council policies, guidance, and codes PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
04/03/2026
Contract
Homelessness and Housing Solutions Officer Redditch Contract £30 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Homelessness and Housing Solutions Officer. • At least 3 years of experience in Homeless & Housing Solutions MUST HAVE HOMLESSNESS REDUCTION ACT 2017 AND PART 7 OF THE 1996 HOUSING ACT EXPEREINCE We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk Main duties • Deliver superior quality Homelessness and Housing Solutions and Advice Services that are customer centric and have high regard for equality, diversity, understanding and respect for people and their individual circumstances. • Professionally and effectively manage a designated caseload by thoroughly assessing, researching, analysing, and applying the most up to date case law to homeless applications across all tenures to conclude a robust legal decision on behalf of the Council. • Ensure that any reports are written with a high degree of diligence, rationality, and quality, so that legal decisions are right first time . • Ensure that those applicants for whom the Council has a statutory duty to provide temporary accommodation are placed into accommodation that best meets their needs and in strict accordance with legislation and guidance. • Be aware of the requirement for prudent control of expenditure, particularly for the provision of temporary accommodation and use of grant funding, always acting with a high degree of integrity and transparency and in accordance with financial regulation and policy. • Upon request, assist and support colleagues in the roles of providing temporary accommodation to applicants under assessment with managing and monitoring the licence agreement, including but not limited to, management of any breaches to the terms of the licence, charges, and welfare benefits. • Through casework, teamwork and partnership working, ensure that any housing solution or package of solutions are wholly sustainable and that the expectations of both the applicants and associated stakeholders are effectively managed. • Maximise opportunities to nurture and develop relationships with Private Sector (PRS) Landlords in the discharge of duties, ensuring that any such initiatives or schemes to prevent homelessness in, or access to the PRS are maximised. • Prepare and maintain accurate and up to date case files that provide management with enough information to monitor, audit and report on individual and team performance and for the Council to meet its duties to provide various statutory and non-statutory submissions and returns. • Ensure you maintain and share up-to-date knowledge of housing legislation including the Housing Act, Homelessness Reduction Act, Codes of Guidance, case law, safeguarding and other best practice. • Be responsible and accountable for the performance of yourself, your team, and the service, regularly reporting and feeding back on performance and being outspoken on perceived risks or threats to the service or on any emerging opportunities to improve what we do. • Write reports and submissions that respond to requests for information and statistical data from various sources, including management and other Council officers when required. • Operate in accordance with all Council policies, guidance, and codes PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
We're recruiting an experienced Housing Enforcement Officer to join a proactive Private Sector Housing team focused on improving standards across the private rented sector and ensuring landlords comply with housing legislation. This is an enforcement-focused role where you will investigate poor housing conditions, carry out HHSRS inspections and take appropriate enforcement action where necessary. The successful candidate will play a key role in protecting tenants, tackling rogue landlords and improving the quality of privately rented accommodation across the borough. The Role Carry out inspections of private rented properties including Houses in Multiple Occupation (HMOs). Undertake Housing Health and Safety Rating System (HHSRS) inspections to identify hazards and assess risks. Investigate complaints relating to poor housing conditions, disrepair, overcrowding and housing-related nuisance. Draft schedules of works and serve statutory notices to ensure compliance with housing legislation. Prepare enforcement cases and undertake formal action including civil penalties, prosecutions and rent repayment orders where appropriate. Investigate allegations of harassment and illegal eviction under the Protection from Eviction Act 1977. Interview individuals under caution where necessary and prepare evidence for legal proceedings. Attend court or tribunal hearings and present evidence where required. Support the licensing and regulation of Houses in Multiple Occupation, ensuring compliance with HMO licensing requirements and management regulations. Identify unlicensed HMOs and take action to improve housing standards across the private rented sector. Liaise with landlords, letting agents and tenants to resolve housing issues and encourage compliance. Work collaboratively with internal teams and external partners including Planning, Environmental Health, Police, Fire Service and Housing Options services. Maintain accurate case records and management information using housing IT systems. Contribute to wider service initiatives aimed at improving housing conditions and protecting vulnerable tenants. Key Requirements Current experience carrying out HHSRS property inspections within the private rented sector. Certificate of competency in the Housing Health and Safety Rating System (HHSRS). Strong knowledge of housing legislation including the Housing Acts, HMO licensing and enforcement powers available to local authorities. Experience investigating housing complaints and undertaking enforcement action relating to poor housing conditions. Understanding of legislation relating to illegal eviction and tenant protection. Ability to prepare enforcement cases and produce clear, accurate documentation. Strong communication and negotiation skills with the ability to work effectively with landlords, tenants and partner agencies. Ability to manage a complex caseload and prioritise effectively to meet service targets. Strong IT literacy including case management systems and Microsoft Office. Full UK driving licence and access to a vehicle insured for business use. Desirable experience of presenting cases at the First-tier Property Tribunal (Housing). Ability to work from the office at least three days per week. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Enforcement Officers, Private Sector Housing Officers and Environmental Health professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on(phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
04/03/2026
Contract
We're recruiting an experienced Housing Enforcement Officer to join a proactive Private Sector Housing team focused on improving standards across the private rented sector and ensuring landlords comply with housing legislation. This is an enforcement-focused role where you will investigate poor housing conditions, carry out HHSRS inspections and take appropriate enforcement action where necessary. The successful candidate will play a key role in protecting tenants, tackling rogue landlords and improving the quality of privately rented accommodation across the borough. The Role Carry out inspections of private rented properties including Houses in Multiple Occupation (HMOs). Undertake Housing Health and Safety Rating System (HHSRS) inspections to identify hazards and assess risks. Investigate complaints relating to poor housing conditions, disrepair, overcrowding and housing-related nuisance. Draft schedules of works and serve statutory notices to ensure compliance with housing legislation. Prepare enforcement cases and undertake formal action including civil penalties, prosecutions and rent repayment orders where appropriate. Investigate allegations of harassment and illegal eviction under the Protection from Eviction Act 1977. Interview individuals under caution where necessary and prepare evidence for legal proceedings. Attend court or tribunal hearings and present evidence where required. Support the licensing and regulation of Houses in Multiple Occupation, ensuring compliance with HMO licensing requirements and management regulations. Identify unlicensed HMOs and take action to improve housing standards across the private rented sector. Liaise with landlords, letting agents and tenants to resolve housing issues and encourage compliance. Work collaboratively with internal teams and external partners including Planning, Environmental Health, Police, Fire Service and Housing Options services. Maintain accurate case records and management information using housing IT systems. Contribute to wider service initiatives aimed at improving housing conditions and protecting vulnerable tenants. Key Requirements Current experience carrying out HHSRS property inspections within the private rented sector. Certificate of competency in the Housing Health and Safety Rating System (HHSRS). Strong knowledge of housing legislation including the Housing Acts, HMO licensing and enforcement powers available to local authorities. Experience investigating housing complaints and undertaking enforcement action relating to poor housing conditions. Understanding of legislation relating to illegal eviction and tenant protection. Ability to prepare enforcement cases and produce clear, accurate documentation. Strong communication and negotiation skills with the ability to work effectively with landlords, tenants and partner agencies. Ability to manage a complex caseload and prioritise effectively to meet service targets. Strong IT literacy including case management systems and Microsoft Office. Full UK driving licence and access to a vehicle insured for business use. Desirable experience of presenting cases at the First-tier Property Tribunal (Housing). Ability to work from the office at least three days per week. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Enforcement Officers, Private Sector Housing Officers and Environmental Health professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on(phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: 16.11 PAYE or 20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment scheduling. Liaise directly with customers as needed to support repair functions. Contribute to the development of processes and procedures in repairs and maintenance, ensuring consistency and best practice across the group. Record, monitor, and ensure completion of Environmental Health Orders and Right to Repair cases. Assist in the inspection and ordering of repairs and void works, including customer liaison. Analyse repair volumes, expenditure, and customer satisfaction to support service delivery. Raise work orders, support work specifications, and assist in quality inspections. Process invoices and payment requests from contractors, ensuring compliance with governance. Resolve customer complaints and inquiries proactively. Support the management of specialist surveys and minor works contracts. Maintain comprehensive, up-to-date records of assets, risks, and systems. Communicate effectively with Boards, management, and governance levels. Support the delivery of a value-for-money responsive repairs service. Undertake CPD and perform additional duties as requested by the line manager. Required Skills & Qualifications: Experience with housing, repairs, landlord compliance, and relevant IT systems. Understanding of the repairs and maintenance function within the housing sector, including regulatory and statutory requirements. Knowledge of contractor payment processing and validation. Proficiency in IT systems such as Outlook, Word, Excel, and Housing, Finance, and Asset Management databases. GCSE grade C or equivalent in English Language and Maths. Excellent organisational skills, ability to work independently and as part of a team. Strong commitment to customer service. To apply for the Repairs and Maintenance Support Officer position, please submit your CV detailing your relevant experience
04/03/2026
Seasonal
Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: 16.11 PAYE or 20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment scheduling. Liaise directly with customers as needed to support repair functions. Contribute to the development of processes and procedures in repairs and maintenance, ensuring consistency and best practice across the group. Record, monitor, and ensure completion of Environmental Health Orders and Right to Repair cases. Assist in the inspection and ordering of repairs and void works, including customer liaison. Analyse repair volumes, expenditure, and customer satisfaction to support service delivery. Raise work orders, support work specifications, and assist in quality inspections. Process invoices and payment requests from contractors, ensuring compliance with governance. Resolve customer complaints and inquiries proactively. Support the management of specialist surveys and minor works contracts. Maintain comprehensive, up-to-date records of assets, risks, and systems. Communicate effectively with Boards, management, and governance levels. Support the delivery of a value-for-money responsive repairs service. Undertake CPD and perform additional duties as requested by the line manager. Required Skills & Qualifications: Experience with housing, repairs, landlord compliance, and relevant IT systems. Understanding of the repairs and maintenance function within the housing sector, including regulatory and statutory requirements. Knowledge of contractor payment processing and validation. Proficiency in IT systems such as Outlook, Word, Excel, and Housing, Finance, and Asset Management databases. GCSE grade C or equivalent in English Language and Maths. Excellent organisational skills, ability to work independently and as part of a team. Strong commitment to customer service. To apply for the Repairs and Maintenance Support Officer position, please submit your CV detailing your relevant experience
Permanent job - estate surveyor-property services Job Specification: Senior Estates SurveyorLocal Authority Job PurposeThe organisation manages a substantial property portfolio with operational real estate activities forming a key part of this value. Effective and proactive management of this portfolio is critical to supporting the organisation's strategic objectives, long term financial planning, and service delivery priorities.The Senior Estates Surveyor will support by delivering optimisation, rationalisation and improved performance of the operational portfolio. This includes ensuring best consideration is achieved under Section 123 of the Local Government Act 1972, carrying out financial and commercial analysis, managing leases, and overseeing day to day operational management to enhance income and reduce occupancy costs.The postholder will manage their own caseload and contribute directly to strategic asset management workstreams. Main Duties & Responsibilities Support the development of asset management and investment strategies, identifying surplus or under performing assets and proposing value add initiatives or disposal options aligned to service needs.Proactively manage the operational property portfolio, ensuring assets remain fit for purpose. Responsibilities include negotiating leases, renewals, rent reviews, and undertaking or arranging property inspections, condition reports and dilapidation schedules.Monitor expenditure and prepare service charge accounts, including meter readings, apportionments, raising orders and authorising payments in accordance with internal financial procedures.Prepare valuations, including complex assessments, for a wide range of purposes including rent, rating, insurance, capital and rental valuations.Apply sound valuation principles and professional practice, including acting as project manager for developments on organisational land or joint use schemes with third parties.Prepare technical correspondence and issue instructions to client departments, legal services and other internal teams as required.Undertake valuations for capital disposals, lease renewals, development appraisals and asset valuations in line with accounting requirements for all property types.Collect, analyse and prepare reports and briefings, including strategic papers for senior officers and committees.Commission and oversee external agents and solicitors to support transactional activities and ensure high quality delivery.Represent Property Services at internal, departmental, corporate or external working groups as required.Maintain broad knowledge of relevant legislation, professional standards and best practice, with evidence of their application in casework.Ensure accurate and timely recording of property data within asset management systems, CAD, GIS and other platforms.Ensure all work complies with organisational policies, including health and safety requirements, statutory obligations and sustainability initiatives.Protect and manage information securely, reporting any breaches or suspected breaches in accordance with information governance procedures.Demonstrate organisational values, promoting equality, diversity and inclusion across all aspects of work. Person Specification SummaryQualificationsDegree (or equivalent) in Real Estate or a related discipline (Essential)Full professional membership of the Royal Institution of Chartered Surveyors (MRICS) (Desirable)ExperienceSignificant experience of managing a broad range of leasehold and freehold property.Strong understanding of Landlord & Tenant matters including negotiation, valuation and property law.Experience analysing market data, investment trends and financial performance.Experience advising on property acquisitions, disposals and development appraisals.Experience commissioning and monitoring external agents and solicitors.Local authority or public sector experience (Desirable).Experience valuing multiple property types for numerous purposes.Knowledge of preparing budgets or expenditure profiles.Good understanding of construction related matters. What you'll get in return Salary £43- £47000 Local Authority pension scheme Generous annual leave Hybrid and flexible working- 3 days wfh What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
02/03/2026
Full time
Permanent job - estate surveyor-property services Job Specification: Senior Estates SurveyorLocal Authority Job PurposeThe organisation manages a substantial property portfolio with operational real estate activities forming a key part of this value. Effective and proactive management of this portfolio is critical to supporting the organisation's strategic objectives, long term financial planning, and service delivery priorities.The Senior Estates Surveyor will support by delivering optimisation, rationalisation and improved performance of the operational portfolio. This includes ensuring best consideration is achieved under Section 123 of the Local Government Act 1972, carrying out financial and commercial analysis, managing leases, and overseeing day to day operational management to enhance income and reduce occupancy costs.The postholder will manage their own caseload and contribute directly to strategic asset management workstreams. Main Duties & Responsibilities Support the development of asset management and investment strategies, identifying surplus or under performing assets and proposing value add initiatives or disposal options aligned to service needs.Proactively manage the operational property portfolio, ensuring assets remain fit for purpose. Responsibilities include negotiating leases, renewals, rent reviews, and undertaking or arranging property inspections, condition reports and dilapidation schedules.Monitor expenditure and prepare service charge accounts, including meter readings, apportionments, raising orders and authorising payments in accordance with internal financial procedures.Prepare valuations, including complex assessments, for a wide range of purposes including rent, rating, insurance, capital and rental valuations.Apply sound valuation principles and professional practice, including acting as project manager for developments on organisational land or joint use schemes with third parties.Prepare technical correspondence and issue instructions to client departments, legal services and other internal teams as required.Undertake valuations for capital disposals, lease renewals, development appraisals and asset valuations in line with accounting requirements for all property types.Collect, analyse and prepare reports and briefings, including strategic papers for senior officers and committees.Commission and oversee external agents and solicitors to support transactional activities and ensure high quality delivery.Represent Property Services at internal, departmental, corporate or external working groups as required.Maintain broad knowledge of relevant legislation, professional standards and best practice, with evidence of their application in casework.Ensure accurate and timely recording of property data within asset management systems, CAD, GIS and other platforms.Ensure all work complies with organisational policies, including health and safety requirements, statutory obligations and sustainability initiatives.Protect and manage information securely, reporting any breaches or suspected breaches in accordance with information governance procedures.Demonstrate organisational values, promoting equality, diversity and inclusion across all aspects of work. Person Specification SummaryQualificationsDegree (or equivalent) in Real Estate or a related discipline (Essential)Full professional membership of the Royal Institution of Chartered Surveyors (MRICS) (Desirable)ExperienceSignificant experience of managing a broad range of leasehold and freehold property.Strong understanding of Landlord & Tenant matters including negotiation, valuation and property law.Experience analysing market data, investment trends and financial performance.Experience advising on property acquisitions, disposals and development appraisals.Experience commissioning and monitoring external agents and solicitors.Local authority or public sector experience (Desirable).Experience valuing multiple property types for numerous purposes.Knowledge of preparing budgets or expenditure profiles.Good understanding of construction related matters. What you'll get in return Salary £43- £47000 Local Authority pension scheme Generous annual leave Hybrid and flexible working- 3 days wfh What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Building Surveyor - Housing Disrepair 5-Month Contract (Potential Extension) 28 per hour (Umbrella) Location - Manchester Are you an experienced Building Surveyor with a strong track record in housing disrepair? We are looking for a knowledgeable and proactive professional to join a busy housing team, playing a key role in managing and resolving disrepair cases within statutory deadlines. This is an excellent opportunity for a surveyor who thrives in a fast-paced environment, understands the legal and technical complexities of disrepair claims, and can provide high-quality oversight from initial inspection through to case closure. The Role As a Building Surveyor (Disrepair), you will manage a caseload of disrepair claims, ensuring inspections, reporting, and remedial works are delivered efficiently, compliantly, and to a high professional standard. Key Responsibilities: Conduct detailed inspections of properties subject to disrepair claims within required timescales Prepare clear, comprehensive, and accurate schedules of works Review and validate expert reports, ensuring recommendations are practical, compliant, and cost-effective Liaise effectively with contractors, legal representatives, and housing officers to progress cases Provide technical oversight to ensure works are completed to agreed standards Monitor case progress to support timely resolution within legal frameworks Contribute to improved reporting, forecasting, and case management processes About You To succeed in this role, you will have: Demonstrable experience working specifically within housing disrepair Strong technical knowledge of residential building defects and remedial solutions Proven experience producing detailed and accurate schedules of works A solid understanding of the legal processes surrounding housing disrepair claims Excellent communication and stakeholder management skills The ability to manage a varied caseload and work to strict deadlines If you feel well suited to the position and would like to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd - Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
02/03/2026
Contract
Building Surveyor - Housing Disrepair 5-Month Contract (Potential Extension) 28 per hour (Umbrella) Location - Manchester Are you an experienced Building Surveyor with a strong track record in housing disrepair? We are looking for a knowledgeable and proactive professional to join a busy housing team, playing a key role in managing and resolving disrepair cases within statutory deadlines. This is an excellent opportunity for a surveyor who thrives in a fast-paced environment, understands the legal and technical complexities of disrepair claims, and can provide high-quality oversight from initial inspection through to case closure. The Role As a Building Surveyor (Disrepair), you will manage a caseload of disrepair claims, ensuring inspections, reporting, and remedial works are delivered efficiently, compliantly, and to a high professional standard. Key Responsibilities: Conduct detailed inspections of properties subject to disrepair claims within required timescales Prepare clear, comprehensive, and accurate schedules of works Review and validate expert reports, ensuring recommendations are practical, compliant, and cost-effective Liaise effectively with contractors, legal representatives, and housing officers to progress cases Provide technical oversight to ensure works are completed to agreed standards Monitor case progress to support timely resolution within legal frameworks Contribute to improved reporting, forecasting, and case management processes About You To succeed in this role, you will have: Demonstrable experience working specifically within housing disrepair Strong technical knowledge of residential building defects and remedial solutions Proven experience producing detailed and accurate schedules of works A solid understanding of the legal processes surrounding housing disrepair claims Excellent communication and stakeholder management skills The ability to manage a varied caseload and work to strict deadlines If you feel well suited to the position and would like to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd - Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
The Deputy Head of Operations will oversee and manage operational processes within the Middle Office of this Banking & Financial Services organisation, ensuring operational efficiency and compliance with industry standards. This role requires strong expertise in the Financial Services sector to support the organisation's goals effectively. Client Details This position is with a large organisation within the Financial Services industry, focusing on Banking & Financial Services. The company is well-established and offers excellent opportunities for professional growth and career progression. Description To support the Head of Operations and Deputy General Manager covering execution of multiple banking products and operational processes including but not limited to: Domestic and International Payments; Bilateral and Syndicated Loans Administration; Treasury vanilla and Derivative product settlements; Data Quality; Trade Finance Operations; Correspondent Banking; Customer Support; Reconciliations; Transaction Reporting and Custodian service. To manage a team of Operations/Assistant Managers & Operations Officers covering execution of multiple wholesale banking products and operational processes. Including the ongoing development of the staff through the cross training of staff across all day-to-day functions, the systems used within Operations and to provide training opportunities in new products and system enhancements. In addition to the Banking, Clearing & Treasury Operations, the role holder will also lead the delivery of the custodian service processes and execution to support the business and customers whilst maintaining close to zero operational risk losses. As a SMF delegated individual, this role holder will have day to day oversight of the CASS regulatory related matters. To provide support/collaboration for other 2LoD functions such as Compliance, Finance Risk and Project Management around BAU and Bank wide initiatives To maintain a strong control framework within the Department. General day-to-day management of the Operations team. Working with the staff to agree training development plans to ensure knowledge transfer across both products, processes and systems used within the Department Working with the Managers to ensure continuous review of the existing processes and procedures with specific focus on the manual processes and system initiatives to improve system functionality to remove potential operational risk. Promote good relationships and rapport by continued liaison/regular meetings with Internal Stakeholders, including Front Office, Finance and Compliance Lead on business wide initiatives through project deployment including submission of BRD's, UAT and successful implementation. Responsibility for the review and testing of the Team's Business Continuity Plan, ensuring adequate system access and resource deployment for regular testing and during periods of disaster recovery. Oversee the production of Monthly Management Information Oversee the work undertaken for any Internal Audit, Finance and Compliance for Treasury product related issues. In charge of all the UK regulatory reporting including but not limited EMIR/MIFII/SFTR/SCV/SMMD/CASS. Preparing all reports to the governance committees. General Responsibility for the day-to-day identification, ownership and management of conduct risk and controls through the continuing development and implementation of the Bank's conduct risk framework processes. This includes the internal control processes designed to identify, assess and manage conduct risk, the execution of activities as intended and the identification, reporting and escalation/remediation of inadequate processes and control breaks. On a proactive basis, liaise with and seek guidance from the Second Line of Defence for policy and process queries Complete all training provided by Compliance, Risk and IT and other departments as necessary in a timely manner. Read and understand the Risk Management & Compliance framework (and the policies referenced therein) and the UK Staff Handbook; Identify, report and escalate material risk events, including conduct risk events and conflicts of interest, or losses to the Head of Department; Proper use of the Bank's IT systems and data, particularly personal data, in accordance with the IT Security Policy and the Data Protection Policy and any applicable departmental procedures; Adherence to staff handbook, company policies, rules and regulations as changed from time to time and to the core values, behaviours (e.g., Code of Conduct) at all times. Profile A successful Deputy Head of Operations should have: Tertiary qualified with Bachelors or Masters degree. Minimum of 3-5 years in similar role in UK Prior team management Subject matter expert in Treasury, Clearing, Corporate Banking products with experience in Custodian business and services. Demonstrate a clear understanding of Product knowledge and Operations processes across Treasury, Clearing, Corporate Banking & Custodial business. Experience gained in a similar type and scale of Corporate banking environment is critical It is critical that this individual has hands on experience of operational / MO processes Understanding of regulatory impact on all operational processes Must be competent in SWIFT; Treasury booking and settlement systems (e.g. OPICS) NGS and related operation system knowledge Exposure to professional project management processes is advantageous. Understanding of the wider processes such as collateral management in lending and Treasury, including CSA's, netting and ISDA documentation an advantage; Job Offer Competitive salary ranging from £90,000 to £120,000 per annum 5 Days in the office Free daily lunch provided Comprehensive benefits package Permanent position offering stability and growth opportunities. City of London location. Chance to work within a reputable organisation in the Financial Services industry. This is an exciting opportunity for a skilled Deputy Head of Operations to advance their career in Banking & Financial Services. If this role aligns with your expertise, we encourage you to apply today. PLEASE NOTE NO VISA SPONSORSHIP
02/03/2026
Full time
The Deputy Head of Operations will oversee and manage operational processes within the Middle Office of this Banking & Financial Services organisation, ensuring operational efficiency and compliance with industry standards. This role requires strong expertise in the Financial Services sector to support the organisation's goals effectively. Client Details This position is with a large organisation within the Financial Services industry, focusing on Banking & Financial Services. The company is well-established and offers excellent opportunities for professional growth and career progression. Description To support the Head of Operations and Deputy General Manager covering execution of multiple banking products and operational processes including but not limited to: Domestic and International Payments; Bilateral and Syndicated Loans Administration; Treasury vanilla and Derivative product settlements; Data Quality; Trade Finance Operations; Correspondent Banking; Customer Support; Reconciliations; Transaction Reporting and Custodian service. To manage a team of Operations/Assistant Managers & Operations Officers covering execution of multiple wholesale banking products and operational processes. Including the ongoing development of the staff through the cross training of staff across all day-to-day functions, the systems used within Operations and to provide training opportunities in new products and system enhancements. In addition to the Banking, Clearing & Treasury Operations, the role holder will also lead the delivery of the custodian service processes and execution to support the business and customers whilst maintaining close to zero operational risk losses. As a SMF delegated individual, this role holder will have day to day oversight of the CASS regulatory related matters. To provide support/collaboration for other 2LoD functions such as Compliance, Finance Risk and Project Management around BAU and Bank wide initiatives To maintain a strong control framework within the Department. General day-to-day management of the Operations team. Working with the staff to agree training development plans to ensure knowledge transfer across both products, processes and systems used within the Department Working with the Managers to ensure continuous review of the existing processes and procedures with specific focus on the manual processes and system initiatives to improve system functionality to remove potential operational risk. Promote good relationships and rapport by continued liaison/regular meetings with Internal Stakeholders, including Front Office, Finance and Compliance Lead on business wide initiatives through project deployment including submission of BRD's, UAT and successful implementation. Responsibility for the review and testing of the Team's Business Continuity Plan, ensuring adequate system access and resource deployment for regular testing and during periods of disaster recovery. Oversee the production of Monthly Management Information Oversee the work undertaken for any Internal Audit, Finance and Compliance for Treasury product related issues. In charge of all the UK regulatory reporting including but not limited EMIR/MIFII/SFTR/SCV/SMMD/CASS. Preparing all reports to the governance committees. General Responsibility for the day-to-day identification, ownership and management of conduct risk and controls through the continuing development and implementation of the Bank's conduct risk framework processes. This includes the internal control processes designed to identify, assess and manage conduct risk, the execution of activities as intended and the identification, reporting and escalation/remediation of inadequate processes and control breaks. On a proactive basis, liaise with and seek guidance from the Second Line of Defence for policy and process queries Complete all training provided by Compliance, Risk and IT and other departments as necessary in a timely manner. Read and understand the Risk Management & Compliance framework (and the policies referenced therein) and the UK Staff Handbook; Identify, report and escalate material risk events, including conduct risk events and conflicts of interest, or losses to the Head of Department; Proper use of the Bank's IT systems and data, particularly personal data, in accordance with the IT Security Policy and the Data Protection Policy and any applicable departmental procedures; Adherence to staff handbook, company policies, rules and regulations as changed from time to time and to the core values, behaviours (e.g., Code of Conduct) at all times. Profile A successful Deputy Head of Operations should have: Tertiary qualified with Bachelors or Masters degree. Minimum of 3-5 years in similar role in UK Prior team management Subject matter expert in Treasury, Clearing, Corporate Banking products with experience in Custodian business and services. Demonstrate a clear understanding of Product knowledge and Operations processes across Treasury, Clearing, Corporate Banking & Custodial business. Experience gained in a similar type and scale of Corporate banking environment is critical It is critical that this individual has hands on experience of operational / MO processes Understanding of regulatory impact on all operational processes Must be competent in SWIFT; Treasury booking and settlement systems (e.g. OPICS) NGS and related operation system knowledge Exposure to professional project management processes is advantageous. Understanding of the wider processes such as collateral management in lending and Treasury, including CSA's, netting and ISDA documentation an advantage; Job Offer Competitive salary ranging from £90,000 to £120,000 per annum 5 Days in the office Free daily lunch provided Comprehensive benefits package Permanent position offering stability and growth opportunities. City of London location. Chance to work within a reputable organisation in the Financial Services industry. This is an exciting opportunity for a skilled Deputy Head of Operations to advance their career in Banking & Financial Services. If this role aligns with your expertise, we encourage you to apply today. PLEASE NOTE NO VISA SPONSORSHIP
Highway Inspection Officer Rate of pay: 260 per day (umbrella) Location: Tinkers Lane Depot, Windsor, UK Job Type: Full-time temp until May with possible extension We are seeking a dedicated Highway Inspection Officer. This role is crucial for undertaking both planned and reactive safety inspections of the highway, ensuring the Council fulfils its duties in relation to the Highway Maintenance Management Plan (HMMP). The ideal candidate will control day-to-day activities regarding basic maintenance operations under the direction of the Senior Highway Inspection Officer, contributing to a safe public environment and adhering to the Highways Act and other relevant legislation. Day-to-day of the role: Conduct highway safety inspections as per the HMMP, including carriageways, footways, car parks, and more, ensuring accurate recording of safety and service defects. Respond to and investigate enquiries and complaints regarding Highway Services, aiming to reduce problems and improve the Council's service standard. Identify defects and organise necessary works within budget constraints, ensuring all actions comply with legal and organisational Health & Safety procedures. Maintain records using computerised systems like Confirm, QGIS, and Street Manager, ensuring data accuracy and supporting highway safety/asset management functions. Provide engineering knowledge and assistance to the team, the Council, and the public, solving problems and arranging corrective actions for basic safety maintenance of the highway's infrastructure. Check the quality of contractor work on site, ensuring compliance with health and safety standards and addressing any sub-standard work. Support the highway claims procedure by collecting information and evidence, and attend court as a witness when required. Manage and respond to emergency situations and keep updated with current legislation and good highway maintenance practices. Required Skills & Qualifications: Highway Safety Inspection C & G 6033 with Lantra skills card. Experience in carrying out Highway Inspections. GCSEs in Maths, English, Science, and Computer Skills; plus 2 A Levels or NVQ Level 3/ONC in a relevant subject or equivalent experience. Knowledge of Highway Law (Highways Act 1980), Health and Safety regulations, and codes of good practice. Ability to work with minimal supervision, prioritising a varying workload in a busy office environment. Desirable: Knowledge of Highway Asset Management good practice, traffic signs regulations, NRSWA, and Health & Safety. To apply for the Highway Inspection Officer position, please submit your CV detailing your relevant experience and qualifications .
26/02/2026
Seasonal
Highway Inspection Officer Rate of pay: 260 per day (umbrella) Location: Tinkers Lane Depot, Windsor, UK Job Type: Full-time temp until May with possible extension We are seeking a dedicated Highway Inspection Officer. This role is crucial for undertaking both planned and reactive safety inspections of the highway, ensuring the Council fulfils its duties in relation to the Highway Maintenance Management Plan (HMMP). The ideal candidate will control day-to-day activities regarding basic maintenance operations under the direction of the Senior Highway Inspection Officer, contributing to a safe public environment and adhering to the Highways Act and other relevant legislation. Day-to-day of the role: Conduct highway safety inspections as per the HMMP, including carriageways, footways, car parks, and more, ensuring accurate recording of safety and service defects. Respond to and investigate enquiries and complaints regarding Highway Services, aiming to reduce problems and improve the Council's service standard. Identify defects and organise necessary works within budget constraints, ensuring all actions comply with legal and organisational Health & Safety procedures. Maintain records using computerised systems like Confirm, QGIS, and Street Manager, ensuring data accuracy and supporting highway safety/asset management functions. Provide engineering knowledge and assistance to the team, the Council, and the public, solving problems and arranging corrective actions for basic safety maintenance of the highway's infrastructure. Check the quality of contractor work on site, ensuring compliance with health and safety standards and addressing any sub-standard work. Support the highway claims procedure by collecting information and evidence, and attend court as a witness when required. Manage and respond to emergency situations and keep updated with current legislation and good highway maintenance practices. Required Skills & Qualifications: Highway Safety Inspection C & G 6033 with Lantra skills card. Experience in carrying out Highway Inspections. GCSEs in Maths, English, Science, and Computer Skills; plus 2 A Levels or NVQ Level 3/ONC in a relevant subject or equivalent experience. Knowledge of Highway Law (Highways Act 1980), Health and Safety regulations, and codes of good practice. Ability to work with minimal supervision, prioritising a varying workload in a busy office environment. Desirable: Knowledge of Highway Asset Management good practice, traffic signs regulations, NRSWA, and Health & Safety. To apply for the Highway Inspection Officer position, please submit your CV detailing your relevant experience and qualifications .
MMP Consultancy are working with a fantastic organisation to recruit Neighbourhood Officer to join them on a fixed term basis, based in Norfolk. Key Responsibilities: To investigate all complaints in respect of neighbour nuisance and anti-social behaviour and take steps to resolve these within the Trust's policies and procedures. Provide a high level tenancy management service within a geographical area, including ensuring tenancy conditions are complied with. Attend court to represent the Trust and provide witness statements as required Undertake regular Estate inspections to ensure that estates are managed to a high standard, engaging with the Community and leading on Community Improvement Grant projects Ensure fire risk assessment actions are carried out as directed and continually monitored Undertake accompanied viewings, tenancy "sign ups" to properties (including required follow up visits) and 'end of tenancy' liaison. To carry out tenant consultation on issues of housing management and encourage participation generally. To attend evening meetings as required in connection with Tenant and Resident Involvement. Undertake regular tenancy audits and ensure relevant actions are carried out To sign-post and support tenants suffering from Domestic Abuse, or those in need of addition tenancy support. To work closely with agencies including Police, Early Help Hubs, Social Services, Mental Health Services, and to make referrals where necessary. Attend multi agency meetings when required. To work effectively with all members of the Housing Operations Team to ensure that tenants and other customers receive a high-quality service. Requirements: Experience of working within Housing or a similar customer focused organisation. An understanding of the importance of confidentiality and data protection of business information. Possess excellent communication, negotiation and interpersonal skills, with the ability to liaise with various audiences both in writing and verbally. Excellent time management skills, including an ability to prioritise workload and meet targets. Able to work as part of a team and also able to work independently without the need of close supervision. Possess a high level of accuracy and attention to detail when recording information. Possess good IT skills to include use of Word, Excel, Outlook and Teams.
25/02/2026
Contract
MMP Consultancy are working with a fantastic organisation to recruit Neighbourhood Officer to join them on a fixed term basis, based in Norfolk. Key Responsibilities: To investigate all complaints in respect of neighbour nuisance and anti-social behaviour and take steps to resolve these within the Trust's policies and procedures. Provide a high level tenancy management service within a geographical area, including ensuring tenancy conditions are complied with. Attend court to represent the Trust and provide witness statements as required Undertake regular Estate inspections to ensure that estates are managed to a high standard, engaging with the Community and leading on Community Improvement Grant projects Ensure fire risk assessment actions are carried out as directed and continually monitored Undertake accompanied viewings, tenancy "sign ups" to properties (including required follow up visits) and 'end of tenancy' liaison. To carry out tenant consultation on issues of housing management and encourage participation generally. To attend evening meetings as required in connection with Tenant and Resident Involvement. Undertake regular tenancy audits and ensure relevant actions are carried out To sign-post and support tenants suffering from Domestic Abuse, or those in need of addition tenancy support. To work closely with agencies including Police, Early Help Hubs, Social Services, Mental Health Services, and to make referrals where necessary. Attend multi agency meetings when required. To work effectively with all members of the Housing Operations Team to ensure that tenants and other customers receive a high-quality service. Requirements: Experience of working within Housing or a similar customer focused organisation. An understanding of the importance of confidentiality and data protection of business information. Possess excellent communication, negotiation and interpersonal skills, with the ability to liaise with various audiences both in writing and verbally. Excellent time management skills, including an ability to prioritise workload and meet targets. Able to work as part of a team and also able to work independently without the need of close supervision. Possess a high level of accuracy and attention to detail when recording information. Possess good IT skills to include use of Word, Excel, Outlook and Teams.
We're recruiting an experienced Temporary Accommodation Visiting Officer to join a busy Temporary Accommodation Team supporting homeless households. This is a frontline, field-based role working alongside Housing Options and Resettlement Teams to ensure temporary accommodation is safe, suitable and well managed. The successful candidate will be responsible for procuring, letting and managing temporary accommodation, carrying out regular inspections and supporting residents while also managing rent collection responsibilities. The role requires property inspections and audit checks at least two days per week, with office attendance one to two days per week. A full driving licence and access to a vehicle is essential. The Role Work within the Temporary Accommodation Team to support households placed in temporary accommodation. Carry out regular property inspections and audit checks to ensure accommodation is safe, suitable and compliant. Procure, let and manage temporary accommodation units in line with policy and statutory requirements. Work closely with Housing Options and Resettlement Teams to support households and facilitate move-on where appropriate. Manage a patch of temporary accommodation properties, ensuring tenancy conditions are upheld. Undertake rent collection duties and monitor arrears within temporary accommodation placements. Respond to resident queries and provide high-quality customer service. Liaise with landlords, managing agents and contractors to resolve property issues and ensure standards are maintained. Identify and escalate safeguarding concerns or property compliance risks where necessary. Maintain accurate records and update housing management systems in line with procedures. Contribute to service performance targets and support continuous service improvement. Key Requirements Experience working within public sector housing or temporary accommodation services. Experience carrying out property inspections or housing management visits. Understanding of temporary accommodation management and homelessness services. Experience in rent collection and income management. Excellent customer service skills and ability to manage challenging situations professionally. Strong IT literacy and experience using housing management systems. Ability to work independently in a field-based role. Full UK driving licence and access to own vehicle (essential). Willingness to be out on property inspections at least two days per week and attend the office 1-2 days per week. Basic DBS check required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Temporary Accommodation Officers, Housing Officers and Resettlement roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
24/02/2026
Contract
We're recruiting an experienced Temporary Accommodation Visiting Officer to join a busy Temporary Accommodation Team supporting homeless households. This is a frontline, field-based role working alongside Housing Options and Resettlement Teams to ensure temporary accommodation is safe, suitable and well managed. The successful candidate will be responsible for procuring, letting and managing temporary accommodation, carrying out regular inspections and supporting residents while also managing rent collection responsibilities. The role requires property inspections and audit checks at least two days per week, with office attendance one to two days per week. A full driving licence and access to a vehicle is essential. The Role Work within the Temporary Accommodation Team to support households placed in temporary accommodation. Carry out regular property inspections and audit checks to ensure accommodation is safe, suitable and compliant. Procure, let and manage temporary accommodation units in line with policy and statutory requirements. Work closely with Housing Options and Resettlement Teams to support households and facilitate move-on where appropriate. Manage a patch of temporary accommodation properties, ensuring tenancy conditions are upheld. Undertake rent collection duties and monitor arrears within temporary accommodation placements. Respond to resident queries and provide high-quality customer service. Liaise with landlords, managing agents and contractors to resolve property issues and ensure standards are maintained. Identify and escalate safeguarding concerns or property compliance risks where necessary. Maintain accurate records and update housing management systems in line with procedures. Contribute to service performance targets and support continuous service improvement. Key Requirements Experience working within public sector housing or temporary accommodation services. Experience carrying out property inspections or housing management visits. Understanding of temporary accommodation management and homelessness services. Experience in rent collection and income management. Excellent customer service skills and ability to manage challenging situations professionally. Strong IT literacy and experience using housing management systems. Ability to work independently in a field-based role. Full UK driving licence and access to own vehicle (essential). Willingness to be out on property inspections at least two days per week and attend the office 1-2 days per week. Basic DBS check required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Temporary Accommodation Officers, Housing Officers and Resettlement roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Resident Fire Safety Officer - Housing Association Contract North London Site & Office Based 280- 300 per day Umbrella 3-4 Month Initial Contract (Extension Potential) We're working with a respected housing association in North London seeking an experienced Resident Fire Safety Officer to support delivery of their resident-focused fire safety programme across medium and higher-risk residential buildings. This is a hands-on role focused on supporting vulnerable residents, completing person-centred fire risk assessments, and ensuring compliant evacuation planning under Residential PEEPs requirements. The Role Review vulnerability/service adjustment data to identify residents requiring PEEPs support Conduct Person-Centred Fire Risk Assessments (PCFRAs) in residents' homes Produce Emergency Evacuation Statements and Building Evacuation Plans Manage cases and documentation via CRM systems Coordinate installation of evacuation-support equipment where required Liaise with internal teams and Fire & Rescue Services Ensure all resident information is handled in line with GDPR Support performance reporting and process improvements What we're looking for Experience working with residents with diverse or additional needs Experience completing PCFRAs within residential settings ABBE Level 2 in Fire Risk Assessment / similar fire safety / risk qualification - essential Excellent communication and case management skills If you have the required fire risk qualification and experience in resident-focused fire safety work, we'd like to hear from you. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
24/02/2026
Contract
Resident Fire Safety Officer - Housing Association Contract North London Site & Office Based 280- 300 per day Umbrella 3-4 Month Initial Contract (Extension Potential) We're working with a respected housing association in North London seeking an experienced Resident Fire Safety Officer to support delivery of their resident-focused fire safety programme across medium and higher-risk residential buildings. This is a hands-on role focused on supporting vulnerable residents, completing person-centred fire risk assessments, and ensuring compliant evacuation planning under Residential PEEPs requirements. The Role Review vulnerability/service adjustment data to identify residents requiring PEEPs support Conduct Person-Centred Fire Risk Assessments (PCFRAs) in residents' homes Produce Emergency Evacuation Statements and Building Evacuation Plans Manage cases and documentation via CRM systems Coordinate installation of evacuation-support equipment where required Liaise with internal teams and Fire & Rescue Services Ensure all resident information is handled in line with GDPR Support performance reporting and process improvements What we're looking for Experience working with residents with diverse or additional needs Experience completing PCFRAs within residential settings ABBE Level 2 in Fire Risk Assessment / similar fire safety / risk qualification - essential Excellent communication and case management skills If you have the required fire risk qualification and experience in resident-focused fire safety work, we'd like to hear from you. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
We're recruiting a proactive and passionate Resident Engagement Officer to support the delivery of a strong, meaningful and compliant resident engagement framework across Housing Services. This role plays a key part in ensuring the organisation meets the requirements of the Regulator of Social Housing, particularly the Transparency, Influence and Accountability Standard. The successful candidate will help capture the tenant voice, demonstrate the impact of engagement activity and ensure feedback directly informs service improvement and decision-making. The Role Support the Housing Team in meeting and evidencing compliance with the Regulator of Social Housing Standards, particularly the Transparency, Influence and Accountability Standard. Assist in delivering the Resident Engagement offer, ensuring tenant voice is captured and recorded at events, forums and engagement activities. Support Tenant Forums, Focus Groups and other engagement groups by preparing agendas, distributing papers and responding to queries. Work with Service Managers and Team Leaders to develop annual engagement plans and maintain regular contact with tenant groups. Actively attend resident meetings, community events and forums to encourage participation and build positive relationships. Gather, analyse and interpret tenant insight to inform service improvements, strategy and policy development. Follow up survey responses where necessary to gain deeper insight into tenant concerns. Record engagement activities, outcomes and impact to support the production of Impact Reports and evidence-based recommendations. Communicate clearly with tenants to demonstrate how their feedback has influenced service delivery. Work closely with the Communications Team to produce newsletters, annual reports, leaflets, website updates and social media content. Maintain and update engagement information across digital platforms and communication channels. Act as a specialist adviser on resident engagement matters to colleagues. Support the daily management of the tenant satisfaction framework, ensuring feedback is collected at key touchpoints and actioned appropriately. Work with the Complaints Officer to support compliance within the complaints service, including acknowledging and monitoring responses within statutory timescales. Build effective relationships with internal departments and external partners to ensure tenant feedback informs service improvements. Demonstrate awareness of the diverse needs of the tenant base and promote inclusive engagement approaches. Key Requirements Experience working within resident engagement, tenant participation or housing services. Strong understanding of the Regulator of Social Housing consumer standards, particularly Transparency, Influence and Accountability. Experience supporting tenant forums, focus groups or community engagement activities. Strong communication skills, both written and verbal. Experience producing engagement reports, newsletters or communications materials. Ability to gather and analyse tenant feedback to inform service improvement. Experience working collaboratively across departments. Good organisational skills with the ability to manage multiple priorities. Understanding of complaints processes within housing services. Commitment to equality, diversity and inclusive engagement. Driving License and access to a vehicle. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Resident Engagement Officers, Tenant Participation Officers and Housing Compliance roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing engagement professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
23/02/2026
Contract
We're recruiting a proactive and passionate Resident Engagement Officer to support the delivery of a strong, meaningful and compliant resident engagement framework across Housing Services. This role plays a key part in ensuring the organisation meets the requirements of the Regulator of Social Housing, particularly the Transparency, Influence and Accountability Standard. The successful candidate will help capture the tenant voice, demonstrate the impact of engagement activity and ensure feedback directly informs service improvement and decision-making. The Role Support the Housing Team in meeting and evidencing compliance with the Regulator of Social Housing Standards, particularly the Transparency, Influence and Accountability Standard. Assist in delivering the Resident Engagement offer, ensuring tenant voice is captured and recorded at events, forums and engagement activities. Support Tenant Forums, Focus Groups and other engagement groups by preparing agendas, distributing papers and responding to queries. Work with Service Managers and Team Leaders to develop annual engagement plans and maintain regular contact with tenant groups. Actively attend resident meetings, community events and forums to encourage participation and build positive relationships. Gather, analyse and interpret tenant insight to inform service improvements, strategy and policy development. Follow up survey responses where necessary to gain deeper insight into tenant concerns. Record engagement activities, outcomes and impact to support the production of Impact Reports and evidence-based recommendations. Communicate clearly with tenants to demonstrate how their feedback has influenced service delivery. Work closely with the Communications Team to produce newsletters, annual reports, leaflets, website updates and social media content. Maintain and update engagement information across digital platforms and communication channels. Act as a specialist adviser on resident engagement matters to colleagues. Support the daily management of the tenant satisfaction framework, ensuring feedback is collected at key touchpoints and actioned appropriately. Work with the Complaints Officer to support compliance within the complaints service, including acknowledging and monitoring responses within statutory timescales. Build effective relationships with internal departments and external partners to ensure tenant feedback informs service improvements. Demonstrate awareness of the diverse needs of the tenant base and promote inclusive engagement approaches. Key Requirements Experience working within resident engagement, tenant participation or housing services. Strong understanding of the Regulator of Social Housing consumer standards, particularly Transparency, Influence and Accountability. Experience supporting tenant forums, focus groups or community engagement activities. Strong communication skills, both written and verbal. Experience producing engagement reports, newsletters or communications materials. Ability to gather and analyse tenant feedback to inform service improvement. Experience working collaboratively across departments. Good organisational skills with the ability to manage multiple priorities. Understanding of complaints processes within housing services. Commitment to equality, diversity and inclusive engagement. Driving License and access to a vehicle. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Resident Engagement Officers, Tenant Participation Officers and Housing Compliance roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing engagement professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We're hiring a Retrofit Assessor (PAS 2035) to carry out high-quality domestic retrofit assessments and EPCs across social housing properties in the West Midlands. You'll own the assessment process, from resident engagement to documentation and EPC lodgement ensuring accurate data that drives compliant, fundable retrofit delivery. Client Details A well-established Tier 1 UK contractor delivering sustainability, energy efficiency, and regeneration programs for local authorities and social housing providers. You'll join the regional sustainability team , working closely with onsite delivery and resident liaison colleagues to keep assessments aligned with programme milestones. Description Conduct PAS 2035-compliant retrofit assessments and produce accurate EPCs across domestic properties (pre-identified addresses). Liaise with residents to arrange appointments, attend site, capture photographic evidence, and complete standardised documentation (including use of specified software platforms). Upload documentation promptly and complete EPC lodgements in line with internal standards. Collaborate closely with Retrofit Coordinators, Designers, site teams, and Resident Liaison Officers to maintain programme alignment and property access. Identify suitable energy efficiency measures and flag risks (e.g., damp, mould, building pathology) to inform safe, compliant design. Attend occasional team meetings and training to maintain standards and stay current with evolving guidance. Profile Essential experience: Residential retrofit assessments; strong working knowledge of PAS 2035. Technical understanding: Building construction types, common defects, and building pathology basics. IT proficiency: Comfortable with MS Office (Excel in particular) and workflow/documentation platforms. People skills: Clear communicator, organised, and resident-friendly. Mindset: Detail-focused, proactive, adaptable to evolving guidance, and collaborative. Domestic Energy Assessor (DEA) qualification. Level 3 Domestic Retrofit Assessor. Full UK Driving Licence. Flexibility to travel across the West Midlands. Job Offer Competitive package with mileage/expenses and tools required for the role. Professional development: Ongoing training, CPD, and exposure across the PAS 2035 lifecycle. Meaningful work: Help unlock funded measures that make homes healthier, warmer, and more efficient. Supportive environment: Join a regional team that values accuracy, delivery, and resident experience.
23/02/2026
Contract
We're hiring a Retrofit Assessor (PAS 2035) to carry out high-quality domestic retrofit assessments and EPCs across social housing properties in the West Midlands. You'll own the assessment process, from resident engagement to documentation and EPC lodgement ensuring accurate data that drives compliant, fundable retrofit delivery. Client Details A well-established Tier 1 UK contractor delivering sustainability, energy efficiency, and regeneration programs for local authorities and social housing providers. You'll join the regional sustainability team , working closely with onsite delivery and resident liaison colleagues to keep assessments aligned with programme milestones. Description Conduct PAS 2035-compliant retrofit assessments and produce accurate EPCs across domestic properties (pre-identified addresses). Liaise with residents to arrange appointments, attend site, capture photographic evidence, and complete standardised documentation (including use of specified software platforms). Upload documentation promptly and complete EPC lodgements in line with internal standards. Collaborate closely with Retrofit Coordinators, Designers, site teams, and Resident Liaison Officers to maintain programme alignment and property access. Identify suitable energy efficiency measures and flag risks (e.g., damp, mould, building pathology) to inform safe, compliant design. Attend occasional team meetings and training to maintain standards and stay current with evolving guidance. Profile Essential experience: Residential retrofit assessments; strong working knowledge of PAS 2035. Technical understanding: Building construction types, common defects, and building pathology basics. IT proficiency: Comfortable with MS Office (Excel in particular) and workflow/documentation platforms. People skills: Clear communicator, organised, and resident-friendly. Mindset: Detail-focused, proactive, adaptable to evolving guidance, and collaborative. Domestic Energy Assessor (DEA) qualification. Level 3 Domestic Retrofit Assessor. Full UK Driving Licence. Flexibility to travel across the West Midlands. Job Offer Competitive package with mileage/expenses and tools required for the role. Professional development: Ongoing training, CPD, and exposure across the PAS 2035 lifecycle. Meaningful work: Help unlock funded measures that make homes healthier, warmer, and more efficient. Supportive environment: Join a regional team that values accuracy, delivery, and resident experience.
We are working with a provider of social housing who are looking to recruit a Senior Building Safety Manager on a permanent basis. You will be responsible for leading the strategic development, implementation, and continuous improvement of building safety management across the organisation's high-risk residential portfolio. This role combines operational oversight with strategic responsibility, strengthening policies, processes and procedures, to ensure full compliance with the Building Safety Act 2022 and all related regulatory expectations. You will guide, mentor, and support Building Safety Officers, ensuring that safety cases, data quality, inspections, reporting, and resident engagement activities are delivered to a consistently high standard Duties will include: Leading the development and embedding of building safety policies, procedures, and standards. Providing expert advice to senior leaders on emerging risks, regulatory change, and organisational readiness. Safety case, risk & regulatory compliance Overseeing the production, maintenance, and quality assurance of Safety Case Reports for all higher-risk buildings. Ensuring building safety risks are identified, mitigated, monitored, and reported effectively. Acting as the key operational interface with the Building Safety Regulator, Fire Service, and other regulatory bodies. Investigating and escalating data issues or breaches in line with policy. Working closely with Asset Management, Compliance, Fire Safety, and operational teams to deliver safe and effective outcomes. Supporting the delivery of resident engagement events, promoting transparency and trust. Leadership & people management We are looking for: Level 6 Diploma in Building Safety Management and Fire Safety in Construction. Significant experience managing building safety across complex, high-risk residential buildings. Strong knowledge of the Building Safety Act, Fire Safety Order, building regulations, and safety management principles. Proven leadership experience in a regulated, safety-critical environment. Experience producing and quality-assuring Safety Case Reports or equivalent documentation. Excellent stakeholder engagement and influencing skills, including at senior level. Strong understanding of building construction, fire protection systems, risk management, and data governance. It would be advantageous if you had: Membership of relevant professional bodies (e.g. RICS, CIOB, IFE). NEBOSH Fire Certificate or equivalent. Experience with digital asset information systems and golden thread platforms. Experience leading organisational change or large-scale improvement programmes. For more information, or to apply please submit your CV or contact the office to speak with Natasha Moore or James New
20/02/2026
Full time
We are working with a provider of social housing who are looking to recruit a Senior Building Safety Manager on a permanent basis. You will be responsible for leading the strategic development, implementation, and continuous improvement of building safety management across the organisation's high-risk residential portfolio. This role combines operational oversight with strategic responsibility, strengthening policies, processes and procedures, to ensure full compliance with the Building Safety Act 2022 and all related regulatory expectations. You will guide, mentor, and support Building Safety Officers, ensuring that safety cases, data quality, inspections, reporting, and resident engagement activities are delivered to a consistently high standard Duties will include: Leading the development and embedding of building safety policies, procedures, and standards. Providing expert advice to senior leaders on emerging risks, regulatory change, and organisational readiness. Safety case, risk & regulatory compliance Overseeing the production, maintenance, and quality assurance of Safety Case Reports for all higher-risk buildings. Ensuring building safety risks are identified, mitigated, monitored, and reported effectively. Acting as the key operational interface with the Building Safety Regulator, Fire Service, and other regulatory bodies. Investigating and escalating data issues or breaches in line with policy. Working closely with Asset Management, Compliance, Fire Safety, and operational teams to deliver safe and effective outcomes. Supporting the delivery of resident engagement events, promoting transparency and trust. Leadership & people management We are looking for: Level 6 Diploma in Building Safety Management and Fire Safety in Construction. Significant experience managing building safety across complex, high-risk residential buildings. Strong knowledge of the Building Safety Act, Fire Safety Order, building regulations, and safety management principles. Proven leadership experience in a regulated, safety-critical environment. Experience producing and quality-assuring Safety Case Reports or equivalent documentation. Excellent stakeholder engagement and influencing skills, including at senior level. Strong understanding of building construction, fire protection systems, risk management, and data governance. It would be advantageous if you had: Membership of relevant professional bodies (e.g. RICS, CIOB, IFE). NEBOSH Fire Certificate or equivalent. Experience with digital asset information systems and golden thread platforms. Experience leading organisational change or large-scale improvement programmes. For more information, or to apply please submit your CV or contact the office to speak with Natasha Moore or James New
Senior Building Safety Manager London and Hertfordshire - Hybrid Not for Profit Organisation Assistant Director of Building Safety The Opportunity Are you a strategic safety leader with a passion for protecting residents and navigating complex regulatory landscapes? We are looking for a Senior Building Safety Manager to lead the strategic development and continuous improvement of building safety across a high-risk residential portfolio. This is a high-impact role that combines operational oversight with strategic responsibility. You will be at the forefront of strengthening policies, processes, and culture to ensure full compliance with the Building Safety Act 2022 and all related regulatory expectations. Key Responsibilities Strategic Leadership: Lead the development and embedding of building safety policies, standards, and strategic approaches across the organization. Regulatory Interface: Act as the authoritative point of escalation for building safety issues and the key operational interface with the Building Safety Regulator and Fire Service. Safety Case Oversight: Oversee the production, maintenance, and quality of Safety Case Reports and supporting evidence for all higher-risk buildings (HRRBs). Data Stewardship: Act as the Data Steward for building safety, ensuring the "Golden Thread" of information is accurate, transparent, and easily accessible. Team Mentorship: Guide and support a team of Building Safety Managers and Officers to ensure inspections, risk reviews, and resident engagement are delivered to a high standard. Requirements Technical Expertise: Significant experience in building safety management across complex, high-risk residential buildings. Regulatory Knowledge: Deep understanding of the Building Safety Act, Fire Safety Order, and building regulations. Leadership: Proven experience managing technical teams in a regulated, safety-critical environment. Communication: Excellent stakeholder engagement skills, with the ability to provide strategic advice to senior leaders.
19/02/2026
Full time
Senior Building Safety Manager London and Hertfordshire - Hybrid Not for Profit Organisation Assistant Director of Building Safety The Opportunity Are you a strategic safety leader with a passion for protecting residents and navigating complex regulatory landscapes? We are looking for a Senior Building Safety Manager to lead the strategic development and continuous improvement of building safety across a high-risk residential portfolio. This is a high-impact role that combines operational oversight with strategic responsibility. You will be at the forefront of strengthening policies, processes, and culture to ensure full compliance with the Building Safety Act 2022 and all related regulatory expectations. Key Responsibilities Strategic Leadership: Lead the development and embedding of building safety policies, standards, and strategic approaches across the organization. Regulatory Interface: Act as the authoritative point of escalation for building safety issues and the key operational interface with the Building Safety Regulator and Fire Service. Safety Case Oversight: Oversee the production, maintenance, and quality of Safety Case Reports and supporting evidence for all higher-risk buildings (HRRBs). Data Stewardship: Act as the Data Steward for building safety, ensuring the "Golden Thread" of information is accurate, transparent, and easily accessible. Team Mentorship: Guide and support a team of Building Safety Managers and Officers to ensure inspections, risk reviews, and resident engagement are delivered to a high standard. Requirements Technical Expertise: Significant experience in building safety management across complex, high-risk residential buildings. Regulatory Knowledge: Deep understanding of the Building Safety Act, Fire Safety Order, and building regulations. Leadership: Proven experience managing technical teams in a regulated, safety-critical environment. Communication: Excellent stakeholder engagement skills, with the ability to provide strategic advice to senior leaders.
Resident Services Officer Contract: 9-month Fixed-Term Contract Salary: 44,110 per annum (pro rata) Location: SE26 on patch role (fully onsite) The Resident Services Officer provides high-quality housing management services across designated estates. You will support residents, manage tenancies, respond to issues, and work collaboratively with partner agencies to help maintain safe, well-managed communities. Key Responsibilities Tenancy Estate Management Investigate and resolve tenancy or lease breaches, maintaining accurate records. Complete tenancy audits and take appropriate action regarding suspected tenancy fraud or unlawful subletting. Work with colleagues to manage void properties, including inspections, viewings and sign-ups. Anti-Social Behaviours Disputes Investigate and manage anti-social behaviour, nuisance complaints and neighbour disputes. Ensure cases are managed professionally and in line with internal procedures. Resident Engagement Support Build positive relationships with residents, supporting resident involvement activities. Identify safeguarding and support needs, making referrals to partner agencies when necessary. Customer Service Communication Provide high-quality responses to complaints and enquiries within agreed timescales. Produce clear and accurate letters, reports, and other written communications Other Responsibilities Promote and apply good health and safety practice. Uphold equality, diversity and inclusion principles. Support budget monitoring and report variances where required. Undertake any additional duties appropriate to the grade. Required Skills & Qualifications: Strong Housing Management experience needed Strong understanding of housing law and regulation, with practical experience. Experience handling complex enquiries from residents and partners. Excellent customer service and conflict-resolution skills. Experience working to KPIs in a performance-driven environment. Knowledge of safeguarding principles and experience applying them. Experience managing ASB cases effectively. Experience supporting resident involvement activities. Ability to produce professional written materials. Strong time-management and ability to work independently. Understanding of confidentiality and data protection. Ability to engage sensitively with diverse resident needs. Experience with budgets and purchasing processes. Ability to work flexibly across sites using mobile technology, including lone working. To apply for the Resident Services Officer position, please submit your CV detailing your relevant experience
19/02/2026
Contract
Resident Services Officer Contract: 9-month Fixed-Term Contract Salary: 44,110 per annum (pro rata) Location: SE26 on patch role (fully onsite) The Resident Services Officer provides high-quality housing management services across designated estates. You will support residents, manage tenancies, respond to issues, and work collaboratively with partner agencies to help maintain safe, well-managed communities. Key Responsibilities Tenancy Estate Management Investigate and resolve tenancy or lease breaches, maintaining accurate records. Complete tenancy audits and take appropriate action regarding suspected tenancy fraud or unlawful subletting. Work with colleagues to manage void properties, including inspections, viewings and sign-ups. Anti-Social Behaviours Disputes Investigate and manage anti-social behaviour, nuisance complaints and neighbour disputes. Ensure cases are managed professionally and in line with internal procedures. Resident Engagement Support Build positive relationships with residents, supporting resident involvement activities. Identify safeguarding and support needs, making referrals to partner agencies when necessary. Customer Service Communication Provide high-quality responses to complaints and enquiries within agreed timescales. Produce clear and accurate letters, reports, and other written communications Other Responsibilities Promote and apply good health and safety practice. Uphold equality, diversity and inclusion principles. Support budget monitoring and report variances where required. Undertake any additional duties appropriate to the grade. Required Skills & Qualifications: Strong Housing Management experience needed Strong understanding of housing law and regulation, with practical experience. Experience handling complex enquiries from residents and partners. Excellent customer service and conflict-resolution skills. Experience working to KPIs in a performance-driven environment. Knowledge of safeguarding principles and experience applying them. Experience managing ASB cases effectively. Experience supporting resident involvement activities. Ability to produce professional written materials. Strong time-management and ability to work independently. Understanding of confidentiality and data protection. Ability to engage sensitively with diverse resident needs. Experience with budgets and purchasing processes. Ability to work flexibly across sites using mobile technology, including lone working. To apply for the Resident Services Officer position, please submit your CV detailing your relevant experience
We're recruiting an experienced Head of Housing Strategy & Development to lead the strategic direction of housing growth, housing policy and long-term housing delivery. This is a senior leadership role responsible for shaping and delivering Housing Strategy, driving affordable housing supply, overseeing development programmes and ensuring alignment with corporate priorities, regulatory expectations and local housing need. The postholder will operate at both strategic and operational levels, influencing Members, senior stakeholders and development partners to secure high-quality housing outcomes. The Role Lead the development and delivery of the Council's Housing Strategy and associated action plans. Oversee housing growth and affordable housing delivery programmes across the borough. Lead on strategic housing policy, including homelessness prevention, temporary accommodation reduction and housing supply initiatives. Develop and manage relationships with Registered Providers, developers, Homes England and regional partners. Provide strategic oversight of new build, regeneration and estate renewal programmes. Ensure the Council maximises affordable housing contributions through planning and development negotiations. Lead the formulation of housing investment plans aligned to the HRA Business Plan and Medium-Term Financial Strategy. Provide expert advice to Members and senior officers on housing market trends, legislative change and national policy developments. Oversee housing needs analysis, data modelling and evidence-based policy development. Drive service improvement, innovation and continuous development within housing strategy and development functions. Ensure compliance with statutory housing duties and regulatory requirements. Lead and develop a high-performing team, embedding strong governance and performance management frameworks. Represent the Council at regional and sub-regional housing forums and partnerships. Key Requirements Significant senior leadership experience within housing strategy & development. Strong understanding of local authority housing strategy, affordable housing delivery and regeneration. Experience overseeing development programmes and working with Registered Providers and developers. Knowledge of planning policy, housing needs assessment and affordable housing negotiations. Experience managing housing capital programmes and aligning delivery with HRA business planning. Strong understanding of homelessness strategy and housing supply pressures. Proven ability to operate effectively in a political environment and advise elected Members. Experience leading multi-disciplinary teams and driving service transformation. Strong financial acumen and understanding of development viability. Excellent stakeholder management and partnership-building skills. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your experience but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Heads of Housing Strategy, Development Directors and senior housing leadership roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome conversations with senior housing strategy and development professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
19/02/2026
Contract
We're recruiting an experienced Head of Housing Strategy & Development to lead the strategic direction of housing growth, housing policy and long-term housing delivery. This is a senior leadership role responsible for shaping and delivering Housing Strategy, driving affordable housing supply, overseeing development programmes and ensuring alignment with corporate priorities, regulatory expectations and local housing need. The postholder will operate at both strategic and operational levels, influencing Members, senior stakeholders and development partners to secure high-quality housing outcomes. The Role Lead the development and delivery of the Council's Housing Strategy and associated action plans. Oversee housing growth and affordable housing delivery programmes across the borough. Lead on strategic housing policy, including homelessness prevention, temporary accommodation reduction and housing supply initiatives. Develop and manage relationships with Registered Providers, developers, Homes England and regional partners. Provide strategic oversight of new build, regeneration and estate renewal programmes. Ensure the Council maximises affordable housing contributions through planning and development negotiations. Lead the formulation of housing investment plans aligned to the HRA Business Plan and Medium-Term Financial Strategy. Provide expert advice to Members and senior officers on housing market trends, legislative change and national policy developments. Oversee housing needs analysis, data modelling and evidence-based policy development. Drive service improvement, innovation and continuous development within housing strategy and development functions. Ensure compliance with statutory housing duties and regulatory requirements. Lead and develop a high-performing team, embedding strong governance and performance management frameworks. Represent the Council at regional and sub-regional housing forums and partnerships. Key Requirements Significant senior leadership experience within housing strategy & development. Strong understanding of local authority housing strategy, affordable housing delivery and regeneration. Experience overseeing development programmes and working with Registered Providers and developers. Knowledge of planning policy, housing needs assessment and affordable housing negotiations. Experience managing housing capital programmes and aligning delivery with HRA business planning. Strong understanding of homelessness strategy and housing supply pressures. Proven ability to operate effectively in a political environment and advise elected Members. Experience leading multi-disciplinary teams and driving service transformation. Strong financial acumen and understanding of development viability. Excellent stakeholder management and partnership-building skills. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your experience but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Heads of Housing Strategy, Development Directors and senior housing leadership roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome conversations with senior housing strategy and development professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Are you passionate about delivering high-quality housing services that make a real difference in people's lives? Join our Local Authority client as a Housing Officer and be the face of their housing service in the community. Housing Officer - Housing / Tenancy Management Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Role - 3 months with likely extension 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid Working - min. 3 days in office / visits, remainder at home IT equipment provided ASAP start About the Role As a Housing Officer, you'll be responsible for managing a defined patch of council properties, ensuring tenants and leaseholders receive excellent, customer-focused housing management services. You'll work closely with residents, internal teams, and external partners to improve satisfaction, tackle anti-social behaviour, and support sustainable tenancies. Key Responsibilities Deliver visible, responsive estate and tenancy management services Investigate and resolve anti-social behaviour cases Conduct tenancy, property, and estate inspections Enforce tenancy and lease agreements, including legal proceedings Collaborate with internal teams and external agencies to support vulnerable residents Respond to enquiries from councillors, MPs, and resident groups Promote community engagement and environmental improvements What We're Looking For Strong knowledge of housing and ASB legislation Proven experience in social housing or a similar environment Excellent communication, problem-solving, and organisational skills Ability to work independently and collaboratively IT proficiency, including Microsoft Office and housing databases Commitment to equality, diversity, and resident empowerment Flexibility to attend meetings and make home visits outside normal hours UK Driving Licence and own vehicle is desirable but not essential These posts are subject to a Basic Level DBS Check. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
18/02/2026
Contract
Are you passionate about delivering high-quality housing services that make a real difference in people's lives? Join our Local Authority client as a Housing Officer and be the face of their housing service in the community. Housing Officer - Housing / Tenancy Management Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Role - 3 months with likely extension 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid Working - min. 3 days in office / visits, remainder at home IT equipment provided ASAP start About the Role As a Housing Officer, you'll be responsible for managing a defined patch of council properties, ensuring tenants and leaseholders receive excellent, customer-focused housing management services. You'll work closely with residents, internal teams, and external partners to improve satisfaction, tackle anti-social behaviour, and support sustainable tenancies. Key Responsibilities Deliver visible, responsive estate and tenancy management services Investigate and resolve anti-social behaviour cases Conduct tenancy, property, and estate inspections Enforce tenancy and lease agreements, including legal proceedings Collaborate with internal teams and external agencies to support vulnerable residents Respond to enquiries from councillors, MPs, and resident groups Promote community engagement and environmental improvements What We're Looking For Strong knowledge of housing and ASB legislation Proven experience in social housing or a similar environment Excellent communication, problem-solving, and organisational skills Ability to work independently and collaboratively IT proficiency, including Microsoft Office and housing databases Commitment to equality, diversity, and resident empowerment Flexibility to attend meetings and make home visits outside normal hours UK Driving Licence and own vehicle is desirable but not essential These posts are subject to a Basic Level DBS Check. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We are seeking a proactive and customer-focused Housing Officer to join a busy Housing Management team within a South London Local Authority. In this varied frontline role, you will manage a defined patch of properties, delivering high-visibility housing services to residents. Your responsibilities will include investigating and resolving anti-social behaviour (ASB), conducting estate walkabouts, completing new tenant visits within six weeks of sign-up, and achieving a minimum of 20 successful tenancy/occupancy checks per month. You will also handle complaints, provide duty rota cover, and take appropriate tenancy and lease enforcement action, including preparing cases for court where necessary. You will work collaboratively with residents and partner agencies to improve services, sustain tenancies, and support diverse community needs. We are looking for someone performance-driven, decisive, and committed to equality, diversity, and delivering positive outcomes for residents. If you thrive in a fast-paced environment and are passionate about social housing, we would love to hear from you. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
18/02/2026
Contract
We are seeking a proactive and customer-focused Housing Officer to join a busy Housing Management team within a South London Local Authority. In this varied frontline role, you will manage a defined patch of properties, delivering high-visibility housing services to residents. Your responsibilities will include investigating and resolving anti-social behaviour (ASB), conducting estate walkabouts, completing new tenant visits within six weeks of sign-up, and achieving a minimum of 20 successful tenancy/occupancy checks per month. You will also handle complaints, provide duty rota cover, and take appropriate tenancy and lease enforcement action, including preparing cases for court where necessary. You will work collaboratively with residents and partner agencies to improve services, sustain tenancies, and support diverse community needs. We are looking for someone performance-driven, decisive, and committed to equality, diversity, and delivering positive outcomes for residents. If you thrive in a fast-paced environment and are passionate about social housing, we would love to hear from you. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Fire Safety Compliance Officer Chichester £35,000 £38,000 Are you experienced in fire safety compliance within housing, property services or building safety? At Hyde, safety isn t a department it s a responsibility. As a Fire Safety Compliance Officer, you ll play a key role in ensuring our homes remain safe, compliant and fully aligned with statutory fire regulations. This is a technical and operational role focused on monitoring contractor delivery, maintaining accurate compliance records, and ensuring fire safety programmes are delivered on time and to standard.If you re detail-focused, confident working with contractors, and understand fire compliance in residential property, this could be the right next step. What you ll be doing Monitor and support delivery of fire safety compliance programmes (FRA actions, remedials, inspections) Track contractor performance, challenging delays and ensuring works stay on programme Maintain accurate compliance data, certification and audit trails Review technical documentation, specifications and quotes Respond to technical queries and escalate risk where required Support customer access for safety inspections and respond to fire-related concerns Work closely with Contract Managers to ensure regulatory standards are consistently met What we re looking for Experience in fire safety compliance, property compliance, or building safety Knowledge of fire regulations within residential or social housing environments Strong attention to detail and confidence managing compliance data Experience working with contractors and monitoring service delivery Organised, proactive and confident communicating with a range of stakeholders Comfortable using compliance systems and reporting tools Benefits Competitive pension Life assurance Generous annual leave Flexible benefits package Volunteering days 35 hour working week Make a Difference Hyde is a purpose-driven housing provider, managing over 50,000 homes and delivering safe, high-quality services to communities across the country. Join us and build a career where your skills matter, your ideas are heard, and you can help shape thriving, inclusive communities for the future. You ll play a key role in driving innovative solutions, improving efficiency, and supporting our strategic growth, while being part of a team where your work makes a real difference and your career can flourish. We re Inclusive Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we re happy to provide reasonable adjustments throughout the recruitment process and in the workplace.
18/02/2026
Full time
Fire Safety Compliance Officer Chichester £35,000 £38,000 Are you experienced in fire safety compliance within housing, property services or building safety? At Hyde, safety isn t a department it s a responsibility. As a Fire Safety Compliance Officer, you ll play a key role in ensuring our homes remain safe, compliant and fully aligned with statutory fire regulations. This is a technical and operational role focused on monitoring contractor delivery, maintaining accurate compliance records, and ensuring fire safety programmes are delivered on time and to standard.If you re detail-focused, confident working with contractors, and understand fire compliance in residential property, this could be the right next step. What you ll be doing Monitor and support delivery of fire safety compliance programmes (FRA actions, remedials, inspections) Track contractor performance, challenging delays and ensuring works stay on programme Maintain accurate compliance data, certification and audit trails Review technical documentation, specifications and quotes Respond to technical queries and escalate risk where required Support customer access for safety inspections and respond to fire-related concerns Work closely with Contract Managers to ensure regulatory standards are consistently met What we re looking for Experience in fire safety compliance, property compliance, or building safety Knowledge of fire regulations within residential or social housing environments Strong attention to detail and confidence managing compliance data Experience working with contractors and monitoring service delivery Organised, proactive and confident communicating with a range of stakeholders Comfortable using compliance systems and reporting tools Benefits Competitive pension Life assurance Generous annual leave Flexible benefits package Volunteering days 35 hour working week Make a Difference Hyde is a purpose-driven housing provider, managing over 50,000 homes and delivering safe, high-quality services to communities across the country. Join us and build a career where your skills matter, your ideas are heard, and you can help shape thriving, inclusive communities for the future. You ll play a key role in driving innovative solutions, improving efficiency, and supporting our strategic growth, while being part of a team where your work makes a real difference and your career can flourish. We re Inclusive Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we re happy to provide reasonable adjustments throughout the recruitment process and in the workplace.
Job Title: Technical Operation Manager Location: South london Contract: Permanent Salary: 55,000 - 60,000 Overview A leading social housing provider in South London is seeking an experienced Technical Operations Manager to oversee property services, including damp & mould, disrepair, fire safety, compliance, and contractor management. The ideal candidate will have a strong background in managing teams, ensuring statutory compliance, and driving service improvements. Key Responsibilities The Technical Operations Manager will lead a team of Surveyors, Property Services Officers, and Damp & Mould Coordinators. The role includes ensuring Awaab's Law compliance, managing investigations, triage, and repairs, and overseeing the Disrepair service, ensuring full legal and statutory adherence. This position will oversee fire safety compliance, including Fire Risk Assessments (FRAs), EICR, and LGSR services, coordinating with M&E teams for statutory testing and remedial works. The role also involves contractor management, overseeing procurement, tendering, onboarding, and performance management. You will be responsible for driving quality, cost control, and ensuring timely delivery of services. Maintaining accurate asset data and performance reporting, ensuring operational processes align with corporate and regulatory requirements. A key part of the role will be fostering a high-performance, resident-focused culture, and leading continuous improvement initiatives. Qualifications & Skills Strong experience in contract management, damp & mould, disrepair, and building safety. Knowledge of statutory compliance (Awaab's Law, FRAs, EICRs, LGSRs). Proficient in SORs and budget management. If you are an experienced Technical Operations Manager with a focus on compliance and high-quality service delivery, within the social housing sector, apply today! Tags: Techincal Operation Manager, Social Housing, Local Authority, Disrepair, Damp & Mould, FRA, M&E, Ops Manager
18/02/2026
Full time
Job Title: Technical Operation Manager Location: South london Contract: Permanent Salary: 55,000 - 60,000 Overview A leading social housing provider in South London is seeking an experienced Technical Operations Manager to oversee property services, including damp & mould, disrepair, fire safety, compliance, and contractor management. The ideal candidate will have a strong background in managing teams, ensuring statutory compliance, and driving service improvements. Key Responsibilities The Technical Operations Manager will lead a team of Surveyors, Property Services Officers, and Damp & Mould Coordinators. The role includes ensuring Awaab's Law compliance, managing investigations, triage, and repairs, and overseeing the Disrepair service, ensuring full legal and statutory adherence. This position will oversee fire safety compliance, including Fire Risk Assessments (FRAs), EICR, and LGSR services, coordinating with M&E teams for statutory testing and remedial works. The role also involves contractor management, overseeing procurement, tendering, onboarding, and performance management. You will be responsible for driving quality, cost control, and ensuring timely delivery of services. Maintaining accurate asset data and performance reporting, ensuring operational processes align with corporate and regulatory requirements. A key part of the role will be fostering a high-performance, resident-focused culture, and leading continuous improvement initiatives. Qualifications & Skills Strong experience in contract management, damp & mould, disrepair, and building safety. Knowledge of statutory compliance (Awaab's Law, FRAs, EICRs, LGSRs). Proficient in SORs and budget management. If you are an experienced Technical Operations Manager with a focus on compliance and high-quality service delivery, within the social housing sector, apply today! Tags: Techincal Operation Manager, Social Housing, Local Authority, Disrepair, Damp & Mould, FRA, M&E, Ops Manager
