Mobilisation Coordinator

Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant.

The Role

We re looking for a highly organised and proactive Mobilisation Coordinator to support the successful planning, coordination, and delivery of new contract mobilisations across our Repairs & Maintenance and Voids operations.

Acting as a central point of coordination between project teams, operational delivery, and client stakeholders, you will help ensure that all people, processes, systems, and resources are fully aligned for a smooth transition from contract award to go-live. This role is essential in setting our teams up for success and ensuring clients receive a seamless, high-quality service from day one.

This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London s largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly.

Responsibilities

Mobilisation Planning & Delivery

• Coordinate and deliver end-to-end mobilisation plans, tracking milestones, timelines, risks, and dependencies.
• Support full operational readiness, ensuring people, processes, systems, assets, and compliance requirements are in place ahead of service launch.
• Maintain accurate documentation, progress trackers, audit trails, and compliance records to demonstrate readiness.
• Monitor mobilisation performance against KPIs and escalate risks promptly.
• Identify potential delays or challenges and support contingency planning.

Cross-Functional Coordination

• Work closely with Operational, HR, IT, Fleet, Procurement, Commercial, Training and Compliance teams to deliver joined-up mobilisation activity.
• Support the recruitment, onboarding, and training of operatives and administrative staff in line with contract requirements.
• Align mobilisation outputs with internal standards and client expectations, ensuring quality, health & safety, and compliance measures are met.
• Track resource utilisation and highlight risks or inefficiencies impacting commercial commitments.

Client & Stakeholder Engagement

• Support the Contract Manager as a key contact for clients during mobilisation, providing updates and ensuring expectations are managed.
• Assist in delivering a smooth customer experience throughout the transition period, responding to operational queries promptly.
• Facilitate effective communication and knowledge transfer between mobilisation teams and business-as-usual operations.
• Contribute to post-mobilisation reviews, capturing lessons learned to enhance future mobilisations.

Requirements

• Understanding of project mobilisation and operational readiness principles.
• Experience with risk, issue, and action tracking in complex operational environments.
• Awareness of social housing compliance requirements, health & safety, and KPI frameworks.
• Excellent organisational and project coordination skills, able to manage multiple workstreams.
• Strong communication and stakeholder engagement abilities at all levels.
• High attention to detail and the ability to work effectively under pressure.

Benefits

• £45,000 to £50,000 Depending upon Experience
• Pension and life assurance
• 23 days holiday + bank holidays
• Perkbox (free coffees, cinema tickets, discounts & more)
• 1 paid volunteer day each year
• £2000 refer-a-friend bonus after the referee passes probation
• Opportunities for development and progression across Axis CLC

Why Axis CLC?

Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career.

Our Commitment to Inclusion

Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.