Interim Head of Housing Aylesford, Kent (Onsite) Interim Contract Immediate Start Required Circa 55,000 We are working with a well-established, purpose-led organisation to recruit an experienced Interim Head of Housing to lead housing operations across a large residential estate in Aylesford. This is a hands-on leadership role overseeing a portfolio of 130 properties , managing a Housing Officer, and ensuring high-quality, compliant tenancy and neighbourhood services. The organisation is seeking someone who can step in quickly and provide strong operational oversight during a key period of transition. The Role Reporting into senior leadership, you will take full responsibility for housing management performance, tenancy compliance, and income recovery. You will play a key role in ensuring the organisation is fully prepared for the Renters' Rights Act (coming into force May 2026) and that all housing processes reflect current and upcoming legislation. Key Responsibilities Lead housing and neighbourhood management services across 130 properties Manage and support the Housing Officer to drive service delivery and performance Oversee tenancy audits, allocations, lettings, and the register of interest Proactively manage rent collection, arrears, and housing debt Work closely with rent and claims processes to maximise income and minimise loss Embed up-to-date knowledge of the Renters' Rights Act and wider housing regulation into daily practice Drive improvements in arrears, voids, and estate management performance Maintain accurate records and produce performance updates for senior leadership We are looking for a confident, operationally focused housing professional who: Is immediately available and able to work fully onsite in Aylesford Has strong experience in housing and tenancy management Has up-to-date knowledge of the Renters' Rights Act and the regulatory framework in England Is experienced in rent collection, arrears management, and income recovery Has experience supervising or managing housing staff Is financially aware, decisive, and able to challenge underperformance This is an excellent opportunity to make an immediate impact within a values-driven organisation delivering essential housing services. Immediate interviews are available. Apply now for a confidential discussion.
04/03/2026
Contract
Interim Head of Housing Aylesford, Kent (Onsite) Interim Contract Immediate Start Required Circa 55,000 We are working with a well-established, purpose-led organisation to recruit an experienced Interim Head of Housing to lead housing operations across a large residential estate in Aylesford. This is a hands-on leadership role overseeing a portfolio of 130 properties , managing a Housing Officer, and ensuring high-quality, compliant tenancy and neighbourhood services. The organisation is seeking someone who can step in quickly and provide strong operational oversight during a key period of transition. The Role Reporting into senior leadership, you will take full responsibility for housing management performance, tenancy compliance, and income recovery. You will play a key role in ensuring the organisation is fully prepared for the Renters' Rights Act (coming into force May 2026) and that all housing processes reflect current and upcoming legislation. Key Responsibilities Lead housing and neighbourhood management services across 130 properties Manage and support the Housing Officer to drive service delivery and performance Oversee tenancy audits, allocations, lettings, and the register of interest Proactively manage rent collection, arrears, and housing debt Work closely with rent and claims processes to maximise income and minimise loss Embed up-to-date knowledge of the Renters' Rights Act and wider housing regulation into daily practice Drive improvements in arrears, voids, and estate management performance Maintain accurate records and produce performance updates for senior leadership We are looking for a confident, operationally focused housing professional who: Is immediately available and able to work fully onsite in Aylesford Has strong experience in housing and tenancy management Has up-to-date knowledge of the Renters' Rights Act and the regulatory framework in England Is experienced in rent collection, arrears management, and income recovery Has experience supervising or managing housing staff Is financially aware, decisive, and able to challenge underperformance This is an excellent opportunity to make an immediate impact within a values-driven organisation delivering essential housing services. Immediate interviews are available. Apply now for a confidential discussion.
Eden Brown are seeking a highly experienced Neighbourhood Officer on 12 month Fixed Term Contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester - Dealing with Allocations and Lettings - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
03/03/2026
Seasonal
Eden Brown are seeking a highly experienced Neighbourhood Officer on 12 month Fixed Term Contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester - Dealing with Allocations and Lettings - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Eden Brown are seeking a highly experienced Housing Officer on 12 month Fixed Contract Contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester - Dealing with Allocations and Lettings - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
02/03/2026
Seasonal
Eden Brown are seeking a highly experienced Housing Officer on 12 month Fixed Contract Contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester - Dealing with Allocations and Lettings - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Spencer Clarke Group are seeking a Housing Allocations Officer for a Local Authority Client in Berkshire. In this role, you will assess housing applications, manage nominations, and provide housing advice in line with statutory housing legislation and local allocations policy. Duties: Assess housing applications in line with the Allocations Policy and relevant legislation Manage the Housing Register and make direct nominations to suitable households Apply Part 6 and Part 7 of the Housing Act when handling allocations and homelessness cases Provide clear housing advice and practical solutions to customers regarding their housing options Qualifications and Experience: The successful candidate will have the following skills / experience: Experience working with housing allocations and the Housing Register Knowledge of homelessness legislation and statutory housing duties Familiarity with Part 6 and Part 7 of the Housing Act 1996 Proven ability to provide housing advice and support to What's on offer: Salary: 23ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum, with a high likelihood of extension Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
02/03/2026
Seasonal
Spencer Clarke Group are seeking a Housing Allocations Officer for a Local Authority Client in Berkshire. In this role, you will assess housing applications, manage nominations, and provide housing advice in line with statutory housing legislation and local allocations policy. Duties: Assess housing applications in line with the Allocations Policy and relevant legislation Manage the Housing Register and make direct nominations to suitable households Apply Part 6 and Part 7 of the Housing Act when handling allocations and homelessness cases Provide clear housing advice and practical solutions to customers regarding their housing options Qualifications and Experience: The successful candidate will have the following skills / experience: Experience working with housing allocations and the Housing Register Knowledge of homelessness legislation and statutory housing duties Familiarity with Part 6 and Part 7 of the Housing Act 1996 Proven ability to provide housing advice and support to What's on offer: Salary: 23ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum, with a high likelihood of extension Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
Job Title: Available Homes Officer Location: Norwich/Stevenage Employment Type: Full-time We are looking for an Available Homes Officer to manage the process of letting properties efficiently, ensuring minimal void periods and high-quality customer service. Key Responsibilities Manage the letting of properties to minimise rental income loss. Oversee the end of tenancy process and retain well-maintained tenancies where possible. Collaborate with neighbourhood teams, repairs teams, contractors, and development teams to ensure properties are ready for letting within target timescales. Advertise properties quickly, either directly or through local authorities, in line with nomination agreements. Work with local authorities to ensure properties are offered to those most in need. Manage shortlisting and arrange viewings efficiently. Prepare tenancy agreements and arrange sign-ups, including in-notice viewings with current tenants. Provide advice on local housing markets and demand levels for properties under review. Offer housing options advice to customers nearing the end of their fixed-term tenancies. Identify hard-to-let properties and contribute to solutions. Activate tenancies post-sign-up and process documentation accurately and on time. Skills and Attributes Customer-focused with strong teamwork skills. Solution-oriented with a focus on achieving results. Ability to adapt communication style to different audiences. Resilient and able to build effective working relationships. Experience and Knowledge Experience in customer service and working with external partners. Knowledge of Choice Based Lettings systems, allocations, and Local Lettings Plans. Ability to thrive in a busy environment and meet performance targets. Understanding of the social housing environment and relevant legislation. Other Requirements Willingness to respond at short notice in the event of a major incident. Occasional attendance at evening and weekend meetings/events. Commitment to equality and diversity principles. If this sounds suitable for you, or someone you know, please send an updated CV to Sean Cloherty at Elevate Projects so we can discuss further.
27/02/2026
Contract
Job Title: Available Homes Officer Location: Norwich/Stevenage Employment Type: Full-time We are looking for an Available Homes Officer to manage the process of letting properties efficiently, ensuring minimal void periods and high-quality customer service. Key Responsibilities Manage the letting of properties to minimise rental income loss. Oversee the end of tenancy process and retain well-maintained tenancies where possible. Collaborate with neighbourhood teams, repairs teams, contractors, and development teams to ensure properties are ready for letting within target timescales. Advertise properties quickly, either directly or through local authorities, in line with nomination agreements. Work with local authorities to ensure properties are offered to those most in need. Manage shortlisting and arrange viewings efficiently. Prepare tenancy agreements and arrange sign-ups, including in-notice viewings with current tenants. Provide advice on local housing markets and demand levels for properties under review. Offer housing options advice to customers nearing the end of their fixed-term tenancies. Identify hard-to-let properties and contribute to solutions. Activate tenancies post-sign-up and process documentation accurately and on time. Skills and Attributes Customer-focused with strong teamwork skills. Solution-oriented with a focus on achieving results. Ability to adapt communication style to different audiences. Resilient and able to build effective working relationships. Experience and Knowledge Experience in customer service and working with external partners. Knowledge of Choice Based Lettings systems, allocations, and Local Lettings Plans. Ability to thrive in a busy environment and meet performance targets. Understanding of the social housing environment and relevant legislation. Other Requirements Willingness to respond at short notice in the event of a major incident. Occasional attendance at evening and weekend meetings/events. Commitment to equality and diversity principles. If this sounds suitable for you, or someone you know, please send an updated CV to Sean Cloherty at Elevate Projects so we can discuss further.
Available Homes Officer Rate of pay: 18.43 per hour PAYE Location: March, Norwich, or Stevenage Job Type: Full-time temp till end of March 2027 We are seeking an Available Homes Officer to manage the process of the homes as they become available until they are successfully let. The main purpose of this role is to minimise the time a property remains empty by ensuring it is let as quickly as possible while providing a high-quality service to our customers. Day-to-day of the role: Accountable for the timely and appropriate letting of properties to minimise the loss of rental income. Manage the end of tenancy process, including attempts to retain well-maintained tenancies. Liaise with Neighbourhood teams, Repairs team, contractors, and Development to ensure properties are ready to let quickly and within target timescales. Advertise properties either directly or via local authority under the terms of our nomination agreements. Work closely with local authorities to offer homes to those most in need in accordance with our agreements. Manage the process of shortlisting and arranging viewings efficiently. Prepare tenancy agreements and arrange for the sign-up of applicants, including in-notice viewings with the current tenant. Develop a good understanding of local housing markets and provide advice on demand levels for properties. Provide housing options advice to customers at the end of their existing fixed-term tenancy and process applications where applicable. Work with neighbourhood teams and asset management to identify and address hard-to-let properties and areas. Required Skills & Qualifications: Experience in providing excellent customer service. Understanding of the social housing environment and relevant housing legislation, regulation, and best practices. Experience working with external partners and in a busy working environment to deliver challenging performance targets. Knowledge of Choice Based Lettings systems, Allocations, and the use of Local Lettings Plans. Excellent communication skills, able to adapt approach to the audience and develop effective working relationships. Resilient and responsive to change, with a positive mindset focused on solutions. Must have own car and be willing to travel. To apply for the Available Homes Officer position, please submit your CV detailing your relevant experience in this position.
25/02/2026
Seasonal
Available Homes Officer Rate of pay: 18.43 per hour PAYE Location: March, Norwich, or Stevenage Job Type: Full-time temp till end of March 2027 We are seeking an Available Homes Officer to manage the process of the homes as they become available until they are successfully let. The main purpose of this role is to minimise the time a property remains empty by ensuring it is let as quickly as possible while providing a high-quality service to our customers. Day-to-day of the role: Accountable for the timely and appropriate letting of properties to minimise the loss of rental income. Manage the end of tenancy process, including attempts to retain well-maintained tenancies. Liaise with Neighbourhood teams, Repairs team, contractors, and Development to ensure properties are ready to let quickly and within target timescales. Advertise properties either directly or via local authority under the terms of our nomination agreements. Work closely with local authorities to offer homes to those most in need in accordance with our agreements. Manage the process of shortlisting and arranging viewings efficiently. Prepare tenancy agreements and arrange for the sign-up of applicants, including in-notice viewings with the current tenant. Develop a good understanding of local housing markets and provide advice on demand levels for properties. Provide housing options advice to customers at the end of their existing fixed-term tenancy and process applications where applicable. Work with neighbourhood teams and asset management to identify and address hard-to-let properties and areas. Required Skills & Qualifications: Experience in providing excellent customer service. Understanding of the social housing environment and relevant housing legislation, regulation, and best practices. Experience working with external partners and in a busy working environment to deliver challenging performance targets. Knowledge of Choice Based Lettings systems, Allocations, and the use of Local Lettings Plans. Excellent communication skills, able to adapt approach to the audience and develop effective working relationships. Resilient and responsive to change, with a positive mindset focused on solutions. Must have own car and be willing to travel. To apply for the Available Homes Officer position, please submit your CV detailing your relevant experience in this position.
Lettings Officer Location - Shrewsbury Hourly rate - 18.00 Umbrella Temporary on going contract Sellick Partnership Ltd are assisting a well-established housing association with the recruitment of a Lettings Officer to be responsible for ensuring a high standard of customer service with a focus on resident and community wellbeing. The ideal candidate will have experience of working within a lettings environment with experience of allocations and/or terminations. Job duties for the Lettings Officer Working in a fast paced lettings team, Holding a caseload of allocations at various stages Processing terminations of tenancy, Advertising homes for let, Shortlisting from a choice based lettings system (Shropshire Homepoint) Completing allocation checks and verification, Dealing with customer queries via phone or email. Scheduling affordability checks and sign-ups. Experience required for the role: Excellent organisation skills Attention to detail Accurate record keeping Please apply directly or contact Ben at the Derby Office for more information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
24/02/2026
Seasonal
Lettings Officer Location - Shrewsbury Hourly rate - 18.00 Umbrella Temporary on going contract Sellick Partnership Ltd are assisting a well-established housing association with the recruitment of a Lettings Officer to be responsible for ensuring a high standard of customer service with a focus on resident and community wellbeing. The ideal candidate will have experience of working within a lettings environment with experience of allocations and/or terminations. Job duties for the Lettings Officer Working in a fast paced lettings team, Holding a caseload of allocations at various stages Processing terminations of tenancy, Advertising homes for let, Shortlisting from a choice based lettings system (Shropshire Homepoint) Completing allocation checks and verification, Dealing with customer queries via phone or email. Scheduling affordability checks and sign-ups. Experience required for the role: Excellent organisation skills Attention to detail Accurate record keeping Please apply directly or contact Ben at the Derby Office for more information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Job Title: Review Officer (Housing & Homelessness) Location: Hybrid - 1 Day Office Based (UK Local Authority) Rate: 32- 34 per hour Umbrella Contract: Temporary (Likely Extension) Start Date: ASAP Role Summary We are seeking an experienced Review Officer to carry out statutory reviews of housing and homelessness decisions under Part 6 and Part 7 of the Housing Act 1996 , as amended by the Homelessness Reduction Act 2017 . The role involves reviewing housing allocations, homelessness decisions, and appeals, ensuring legal compliance and producing defensible written outcomes. This is a hybrid role requiring 1 day per week in the office . Immediate start preferred. Key Responsibilities Conduct S202 statutory reviews of housing and homelessness decisions. Review housing allocations and banding decisions (Part 6). Assess homelessness decisions (prevention, relief, main duty - Part 7). Produce clear, legally defensible written review decisions. Liaise with housing officers, legal teams, and external stakeholders. Maintain accurate case records using systems such as NEC, Northgate, Civica, or Jigsaw. Ensure compliance with legislation, statutory guidance, and case law. Essential Requirements Experience in S202 statutory housing or homelessness reviews . Knowledge of Part 6 & Part 7 Housing Act 1996 and HRA 2017 . Experience in a local authority housing or homelessness service . Strong written communication, analytical, and decision-making skills. Ability to manage complex caseloads within statutory timescales. Experience using housing case management systems. Desirable Housing or legal qualification (CIH, Law degree, or equivalent). Experience with judicial reviews, ombudsman complaints, or legal challenges. Policy development or training experience in housing services. Working Arrangements Hybrid: 1 day per week in the office. Flexible hours subject to service needs. Pay & Contract 32- 34 per hour Umbrella Temporary contract, initial 6 months with potential extension Immediate start To apply: Submit a CV highlighting statutory review experience and knowledge of Part 6 & Part 7 housing legislation . Shortlisted candidates will be contacted for telephonic screening.
19/02/2026
Seasonal
Job Title: Review Officer (Housing & Homelessness) Location: Hybrid - 1 Day Office Based (UK Local Authority) Rate: 32- 34 per hour Umbrella Contract: Temporary (Likely Extension) Start Date: ASAP Role Summary We are seeking an experienced Review Officer to carry out statutory reviews of housing and homelessness decisions under Part 6 and Part 7 of the Housing Act 1996 , as amended by the Homelessness Reduction Act 2017 . The role involves reviewing housing allocations, homelessness decisions, and appeals, ensuring legal compliance and producing defensible written outcomes. This is a hybrid role requiring 1 day per week in the office . Immediate start preferred. Key Responsibilities Conduct S202 statutory reviews of housing and homelessness decisions. Review housing allocations and banding decisions (Part 6). Assess homelessness decisions (prevention, relief, main duty - Part 7). Produce clear, legally defensible written review decisions. Liaise with housing officers, legal teams, and external stakeholders. Maintain accurate case records using systems such as NEC, Northgate, Civica, or Jigsaw. Ensure compliance with legislation, statutory guidance, and case law. Essential Requirements Experience in S202 statutory housing or homelessness reviews . Knowledge of Part 6 & Part 7 Housing Act 1996 and HRA 2017 . Experience in a local authority housing or homelessness service . Strong written communication, analytical, and decision-making skills. Ability to manage complex caseloads within statutory timescales. Experience using housing case management systems. Desirable Housing or legal qualification (CIH, Law degree, or equivalent). Experience with judicial reviews, ombudsman complaints, or legal challenges. Policy development or training experience in housing services. Working Arrangements Hybrid: 1 day per week in the office. Flexible hours subject to service needs. Pay & Contract 32- 34 per hour Umbrella Temporary contract, initial 6 months with potential extension Immediate start To apply: Submit a CV highlighting statutory review experience and knowledge of Part 6 & Part 7 housing legislation . Shortlisted candidates will be contacted for telephonic screening.
Housing Reviews and Complaints Officer Location: Maidenhead, Berkshire Pay: £22.99 £25.11 per hour Working Pattern: Hybrid 1 - 2 days in office We are seeking an experienced Housing Reviews Officer to join the Housing Operations team. This role is responsible for conducting thorough and legally compliant investigations into review requests made under Part 6 and Part 7 of the Housing Act 1996 (as amended). Key Responsibilities Manage and investigate statutory housing reviews under Part 6 (Allocations) and Part 7 (Homelessness). Conduct detailed assessments of case files, evidence, and representations. Liaise with applicants, legal representatives, housing officers, and external agencies as required. Prepare clear, well-reasoned, and legally robust decision letters. Ensure all review decisions are issued within statutory timescales and comply with current legislation and case law. Maintain accurate records and provide expert advice to colleagues on review matters. Requirements Proven experience handling housing reviews under Part 6 and/or Part 7. Strong working knowledge of housing legislation and homelessness law. Experience drafting legally sound decision letters. Excellent written and analytical skills. Ability to manage a complex caseload and meet strict deadlines. This is an excellent opportunity for a housing professional with strong investigative skills and a sound understanding of statutory review processes to contribute to a high-performing Housing Operations team. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
19/02/2026
Contract
Housing Reviews and Complaints Officer Location: Maidenhead, Berkshire Pay: £22.99 £25.11 per hour Working Pattern: Hybrid 1 - 2 days in office We are seeking an experienced Housing Reviews Officer to join the Housing Operations team. This role is responsible for conducting thorough and legally compliant investigations into review requests made under Part 6 and Part 7 of the Housing Act 1996 (as amended). Key Responsibilities Manage and investigate statutory housing reviews under Part 6 (Allocations) and Part 7 (Homelessness). Conduct detailed assessments of case files, evidence, and representations. Liaise with applicants, legal representatives, housing officers, and external agencies as required. Prepare clear, well-reasoned, and legally robust decision letters. Ensure all review decisions are issued within statutory timescales and comply with current legislation and case law. Maintain accurate records and provide expert advice to colleagues on review matters. Requirements Proven experience handling housing reviews under Part 6 and/or Part 7. Strong working knowledge of housing legislation and homelessness law. Experience drafting legally sound decision letters. Excellent written and analytical skills. Ability to manage a complex caseload and meet strict deadlines. This is an excellent opportunity for a housing professional with strong investigative skills and a sound understanding of statutory review processes to contribute to a high-performing Housing Operations team. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
We're recruiting an experienced Housing Review Officer to lead on statutory housing and homelessness reviews under the Housing Act 1996. This is a specialist role within the Housing Service, responsible for conducting complex reviews relating to homelessness duties, suitability of accommodation and housing register decisions. The successful candidate will require detailed legislative knowledge, strong analytical skills and the ability to produce legally robust decisions within statutory timescales. The Role Lead and administer statutory reviews under Part VI and Part VII of the Housing Act 1996. Conduct s.202 reviews relating to homelessness decisions, suitability of temporary accommodation and discharge of duty. Undertake s.166a reviews in relation to Housing Register decisions. Certify what housing duty is owed and how that duty should be discharged in accordance with legislation and policy. Assess the reasonableness of decisions in light of legislation, case law and the Homelessness Code of Guidance. Draft legally robust and comprehensive decision letters. Consider and determine whether interim accommodation under s.188(3) should be provided pending review outcomes. Liaise with Legal Services in respect of judicial reviews and s.204 County Court appeals. Prepare court documentation, instruct Counsel and attend court where required. Respond to legal challenges regarding temporary accommodation and allocations decisions. Provide advice, feedback and guidance to Housing Advisers, Allocations and Temporary Accommodation teams. Prepare reports on review volumes, outcomes and statutory compliance. Deliver training and briefings to officers on legal developments and case law. Maintain accurate case records and ensure all databases and systems are up to date. Respond to correspondence from Councillors, MPs, solicitors and senior stakeholders. Identify potential abuse of process and liaise with Corporate Anti-Fraud where appropriate. Deputise for the Reviews Manager where required. Key Requirements Detailed knowledge of the Housing Act 1996 (Parts VI & VII). Strong understanding of the Homelessness Reduction Act 2017 and associated Regulations. Knowledge of the Homelessness Code of Guidance and relevant case law. Experience conducting statutory homelessness and suitability reviews. Working knowledge of allocations legislation and Housing Register processes. Understanding of welfare benefits, immigration and eligibility legislation. Experience drafting legally robust decision letters and reports. Experience liaising with Legal Services and responding to judicial reviews or appeals. Strong analytical and investigative skills. Excellent written and verbal communication skills. Ability to manage complex caseloads and work to statutory deadlines. Ability to work independently while contributing effectively within a team. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Review Officers, Senior Housing Options Officers and Homelessness specialists across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from experienced homelessness and reviews professionals looking to make future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
18/02/2026
Contract
We're recruiting an experienced Housing Review Officer to lead on statutory housing and homelessness reviews under the Housing Act 1996. This is a specialist role within the Housing Service, responsible for conducting complex reviews relating to homelessness duties, suitability of accommodation and housing register decisions. The successful candidate will require detailed legislative knowledge, strong analytical skills and the ability to produce legally robust decisions within statutory timescales. The Role Lead and administer statutory reviews under Part VI and Part VII of the Housing Act 1996. Conduct s.202 reviews relating to homelessness decisions, suitability of temporary accommodation and discharge of duty. Undertake s.166a reviews in relation to Housing Register decisions. Certify what housing duty is owed and how that duty should be discharged in accordance with legislation and policy. Assess the reasonableness of decisions in light of legislation, case law and the Homelessness Code of Guidance. Draft legally robust and comprehensive decision letters. Consider and determine whether interim accommodation under s.188(3) should be provided pending review outcomes. Liaise with Legal Services in respect of judicial reviews and s.204 County Court appeals. Prepare court documentation, instruct Counsel and attend court where required. Respond to legal challenges regarding temporary accommodation and allocations decisions. Provide advice, feedback and guidance to Housing Advisers, Allocations and Temporary Accommodation teams. Prepare reports on review volumes, outcomes and statutory compliance. Deliver training and briefings to officers on legal developments and case law. Maintain accurate case records and ensure all databases and systems are up to date. Respond to correspondence from Councillors, MPs, solicitors and senior stakeholders. Identify potential abuse of process and liaise with Corporate Anti-Fraud where appropriate. Deputise for the Reviews Manager where required. Key Requirements Detailed knowledge of the Housing Act 1996 (Parts VI & VII). Strong understanding of the Homelessness Reduction Act 2017 and associated Regulations. Knowledge of the Homelessness Code of Guidance and relevant case law. Experience conducting statutory homelessness and suitability reviews. Working knowledge of allocations legislation and Housing Register processes. Understanding of welfare benefits, immigration and eligibility legislation. Experience drafting legally robust decision letters and reports. Experience liaising with Legal Services and responding to judicial reviews or appeals. Strong analytical and investigative skills. Excellent written and verbal communication skills. Ability to manage complex caseloads and work to statutory deadlines. Ability to work independently while contributing effectively within a team. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Review Officers, Senior Housing Options Officers and Homelessness specialists across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from experienced homelessness and reviews professionals looking to make future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We're recruiting an experienced Lettings Officer to join a busy Housing Service, responsible for the efficient and sensitive allocation and pre-letting of Council and Housing Association properties. This is a key operational role within the allocations and lettings function, ensuring homes are allocated fairly, lawfully and in line with policy, while maintaining strong relationships with internal teams, Registered Providers and external stakeholders. The Role Manage the efficient and sensitive letting and pre-letting of Council and Housing Association properties. Process nominations to Housing Associations and Special Schemes, ensuring all nomination procedures are correctly followed. Ensure allocations are made in accordance with the Council's Allocations Policy and relevant legislation. Liaise with Registered Providers and internal housing teams to secure timely and appropriate lettings. Prepare and present reports for Case Review Panels. Administer and monitor the housing appeals process, ensuring procedural compliance and timely responses. Respond to correspondence including Members' enquiries, casework and requests from Senior Managers and partner agencies. Investigate complex allocation or nomination cases and provide recommendations. Prepare performance and monitoring reports as required. Deputise for the Senior Lettings Officer in their absence. Supervise and support Lettings Assistants where appropriate. Contribute to service improvement projects and policy reviews within the lettings function. Key Requirements Experience working within housing allocations or lettings in a local authority or housing association setting. Strong knowledge of housing allocations legislation and policy. Experience managing nominations to Housing Associations and specialist schemes. Experience preparing reports for panels or senior management. Ability to handle Members' enquiries and complex correspondence professionally and confidently. Experience administering or supporting housing appeals processes. Strong organisational skills with the ability to manage competing priorities. Excellent written and verbal communication skills. Ability to supervise and support junior staff where required. Strong IT skills and experience using housing management systems. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Lettings Officers, Allocations Officers and Housing Needs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing allocations professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
18/02/2026
Contract
We're recruiting an experienced Lettings Officer to join a busy Housing Service, responsible for the efficient and sensitive allocation and pre-letting of Council and Housing Association properties. This is a key operational role within the allocations and lettings function, ensuring homes are allocated fairly, lawfully and in line with policy, while maintaining strong relationships with internal teams, Registered Providers and external stakeholders. The Role Manage the efficient and sensitive letting and pre-letting of Council and Housing Association properties. Process nominations to Housing Associations and Special Schemes, ensuring all nomination procedures are correctly followed. Ensure allocations are made in accordance with the Council's Allocations Policy and relevant legislation. Liaise with Registered Providers and internal housing teams to secure timely and appropriate lettings. Prepare and present reports for Case Review Panels. Administer and monitor the housing appeals process, ensuring procedural compliance and timely responses. Respond to correspondence including Members' enquiries, casework and requests from Senior Managers and partner agencies. Investigate complex allocation or nomination cases and provide recommendations. Prepare performance and monitoring reports as required. Deputise for the Senior Lettings Officer in their absence. Supervise and support Lettings Assistants where appropriate. Contribute to service improvement projects and policy reviews within the lettings function. Key Requirements Experience working within housing allocations or lettings in a local authority or housing association setting. Strong knowledge of housing allocations legislation and policy. Experience managing nominations to Housing Associations and specialist schemes. Experience preparing reports for panels or senior management. Ability to handle Members' enquiries and complex correspondence professionally and confidently. Experience administering or supporting housing appeals processes. Strong organisational skills with the ability to manage competing priorities. Excellent written and verbal communication skills. Ability to supervise and support junior staff where required. Strong IT skills and experience using housing management systems. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Lettings Officers, Allocations Officers and Housing Needs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing allocations professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Housing Officer Local Authority - East Midlands (City-Based) A large local authority based in the East Midlands is seeking an experienced and customer-focused Housing Officer to join a busy and well-established housing service. This is a varied, office-based role providing high-quality housing advice, tenancy and estate management support to tenants, leaseholders and applicants. The post plays a key role in helping residents access and sustain safe, decent and affordable homes , ensuring services are delivered in line with legislation, policy and best practice. Please note: This is not a Housing Patch Manager role. There is no site-based or community patch management involved. The role is focused on administrative duties and direct customer contact . Assignment Details Contract Length: Initial 10-month assignment Pay Rate: 17.99 per hour (Umbrella) Hours: 37 hours per week Working Pattern: Office-based role with a minimum of three days per week in the office Up to two days per week working from home Mandatory office attendance on Mondays and Wednesdays The Role Reporting to the Area Housing Manager , the Housing Officer will deliver a wide range of housing management and administrative functions. The role requires a strong understanding of social housing processes, excellent customer service skills and the ability to manage complex administrative workloads accurately and efficiently. Key Responsibilities Deliver high-quality housing, tenancy and estate management services in line with statutory requirements and local authority policies. Provide housing advice and support in relation to lettings, allocations, mutual exchanges and tenancy changes. Process tenancy amendments in accordance with legislation, including tenancy terminations, successions and key movements, with specific responsibility for the first stage of the void process . Support tenants with rent enquiries, benefits advice and signposting to financial inclusion services. Assist with garage management, including applications, waiting lists, allocations and the administrative coordination of site visits. Respond to customer enquiries, complaints and councillor enquiries professionally and empathetically. Liaise with internal teams and external partners to resolve customer issues effectively. Manage keys for empty properties and garages, ensuring appropriate security arrangements are in place. Deliver comprehensive administrative support, including reports, invoices, payments and the maintenance of accurate records. Promote digital access, self-service options and tenant involvement initiatives. Skills, Knowledge & Experience Experience, or a strong interest, in housing services and customer support. A solid understanding of social housing, including tenancy management and relevant legislation. Proven administrative experience with the ability to manage high volumes of work accurately and efficiently. Experience processing tenancy amendments in line with legislation, including endings, successions and key movements, particularly at the early stages of the void process. Experience using the NEC Housing Management System . Willingness to work primarily from the office due to the customer-facing nature of the role. Strong communication, organisation and problem-solving skills. Ability to work calmly under pressure and manage competing priorities. A proactive, accurate and customer-focused approach. Apply today for a confidential discussion. Linsco is acting as an Employment Business in relation to this vacancy.
11/02/2026
Seasonal
Housing Officer Local Authority - East Midlands (City-Based) A large local authority based in the East Midlands is seeking an experienced and customer-focused Housing Officer to join a busy and well-established housing service. This is a varied, office-based role providing high-quality housing advice, tenancy and estate management support to tenants, leaseholders and applicants. The post plays a key role in helping residents access and sustain safe, decent and affordable homes , ensuring services are delivered in line with legislation, policy and best practice. Please note: This is not a Housing Patch Manager role. There is no site-based or community patch management involved. The role is focused on administrative duties and direct customer contact . Assignment Details Contract Length: Initial 10-month assignment Pay Rate: 17.99 per hour (Umbrella) Hours: 37 hours per week Working Pattern: Office-based role with a minimum of three days per week in the office Up to two days per week working from home Mandatory office attendance on Mondays and Wednesdays The Role Reporting to the Area Housing Manager , the Housing Officer will deliver a wide range of housing management and administrative functions. The role requires a strong understanding of social housing processes, excellent customer service skills and the ability to manage complex administrative workloads accurately and efficiently. Key Responsibilities Deliver high-quality housing, tenancy and estate management services in line with statutory requirements and local authority policies. Provide housing advice and support in relation to lettings, allocations, mutual exchanges and tenancy changes. Process tenancy amendments in accordance with legislation, including tenancy terminations, successions and key movements, with specific responsibility for the first stage of the void process . Support tenants with rent enquiries, benefits advice and signposting to financial inclusion services. Assist with garage management, including applications, waiting lists, allocations and the administrative coordination of site visits. Respond to customer enquiries, complaints and councillor enquiries professionally and empathetically. Liaise with internal teams and external partners to resolve customer issues effectively. Manage keys for empty properties and garages, ensuring appropriate security arrangements are in place. Deliver comprehensive administrative support, including reports, invoices, payments and the maintenance of accurate records. Promote digital access, self-service options and tenant involvement initiatives. Skills, Knowledge & Experience Experience, or a strong interest, in housing services and customer support. A solid understanding of social housing, including tenancy management and relevant legislation. Proven administrative experience with the ability to manage high volumes of work accurately and efficiently. Experience processing tenancy amendments in line with legislation, including endings, successions and key movements, particularly at the early stages of the void process. Experience using the NEC Housing Management System . Willingness to work primarily from the office due to the customer-facing nature of the role. Strong communication, organisation and problem-solving skills. Ability to work calmly under pressure and manage competing priorities. A proactive, accurate and customer-focused approach. Apply today for a confidential discussion. Linsco is acting as an Employment Business in relation to this vacancy.
Fraser Edwards are currently recruiting for an experienced Lettings Officer to join a well-established Local Authority housing service on an ongoing contract basis. Pay: £23.73- £18.86 Per Hour This role sits within a busy Allocations and Lettings team and plays a key part in the day-to-day operation. The successful candidate will support council and housing association lettings, nominations to special schemes, mutual exchanges and appeals, helping to ensure homes are allocated fairly, efficiently and sensitively. You ll be joining a stable public-sector organisation with a strong focus on service delivery, customer care and partnership working. This is an excellent opportunity for a Lettings professional with strong local authority experience who is looking for a long-term contract role within housing services. Key Responsibilities: Manage the efficient and sensitive letting and pre-letting of Council and Housing Association properties Administer the Choice Based Lettings system, including nominations to Housing Associations and Special Schemes Manage Mutual Exchanges in line with legislation and local policy Respond to Members enquiries, complaints and complex casework Prepare reports for the Case Review Panel and administer the appeals process Deputise for the Senior Lettings Officer as required and supervise Lettings Assistants Liaise with internal services, external agencies and senior stakeholders Maintain accurate records across all housing and case management systems Requirements: Proven experience responding to Members enquiries, preferably within a Local Authority setting Experience working within housing allocations, lettings or nominations Strong knowledge of Choice Based Lettings and relevant housing legislation Excellent written and verbal communication skills Ability to manage a varied caseload and meet deadlines Confident IT user with experience of housing systems Contract Details: Ongoing contract role 35 hours per week Monday to Friday, 9am 5pm
10/02/2026
Contract
Fraser Edwards are currently recruiting for an experienced Lettings Officer to join a well-established Local Authority housing service on an ongoing contract basis. Pay: £23.73- £18.86 Per Hour This role sits within a busy Allocations and Lettings team and plays a key part in the day-to-day operation. The successful candidate will support council and housing association lettings, nominations to special schemes, mutual exchanges and appeals, helping to ensure homes are allocated fairly, efficiently and sensitively. You ll be joining a stable public-sector organisation with a strong focus on service delivery, customer care and partnership working. This is an excellent opportunity for a Lettings professional with strong local authority experience who is looking for a long-term contract role within housing services. Key Responsibilities: Manage the efficient and sensitive letting and pre-letting of Council and Housing Association properties Administer the Choice Based Lettings system, including nominations to Housing Associations and Special Schemes Manage Mutual Exchanges in line with legislation and local policy Respond to Members enquiries, complaints and complex casework Prepare reports for the Case Review Panel and administer the appeals process Deputise for the Senior Lettings Officer as required and supervise Lettings Assistants Liaise with internal services, external agencies and senior stakeholders Maintain accurate records across all housing and case management systems Requirements: Proven experience responding to Members enquiries, preferably within a Local Authority setting Experience working within housing allocations, lettings or nominations Strong knowledge of Choice Based Lettings and relevant housing legislation Excellent written and verbal communication skills Ability to manage a varied caseload and meet deadlines Confident IT user with experience of housing systems Contract Details: Ongoing contract role 35 hours per week Monday to Friday, 9am 5pm
Large Housing Association seeks a Voids and Lettings Coordinator to elevate the standards in voids, allocations, and lettings processes across the entirety of their portfolio. Responsibilities: Oversee the voids, allocations, and lettings processes, ensuring strict adherence to legislative, regulatory, and contractual requirements. Respond promptly to lettings, allocations, and rehousing enquiries from customers, stakeholders, and colleagues, providing clear and transparent information. Collaborate with housing officers to arrange viewings, manage shortlists, and facilitate the overall letting process in a timely and compliant manner. Managing all lettings and transfers, by working collaboratively with customers and colleagues. Managing the allocations of homes in cases of priority/management transfers - ensuring cases are managed sensitively, in line with policy, and in collaboration with relevant internal and external stakeholders. Support the teams to complete tenancy changes (for example successions, assignments, discretionary tenancies, and mutual exchanges) ensuring best use of the homes. To respond to lettings, allocations and rehousing enquiries from customers, stakeholders, and colleagues, including MP/Councillor enquiries and questions or feedback about services. Minimise re-let times of available homes and work with others (e.g. renew) to review lets against urgent needs e.g. decants. Co-ordinate the completion of all required property processes and documents to allow efficient letting of the property, to include Gas Certificates, Electrical Performance Certificates, EPCs, post inspections, keys, offer letters, etc. Experience and skills: Experience across a range of housing functions such as lettings and allocations, housing options. Solid understanding of housing law and processes related to the allocation of social housing. Customer-focused approach, conducting functions in a sensitive, compliant, responsible, and transparent manner. Detail focused, with the ability to ensure strict compliance with general and scheme specific nomination agreements. Proven experience in delivering excellent customer service with strong interpersonal skills, adhering to best practices and achieving best value. Good working knowledge of appropriate housing, tenancy, property legislation, and industry best practices. 20.84 ph PAYE - 27.56 ph Umbrella
07/02/2026
Seasonal
Large Housing Association seeks a Voids and Lettings Coordinator to elevate the standards in voids, allocations, and lettings processes across the entirety of their portfolio. Responsibilities: Oversee the voids, allocations, and lettings processes, ensuring strict adherence to legislative, regulatory, and contractual requirements. Respond promptly to lettings, allocations, and rehousing enquiries from customers, stakeholders, and colleagues, providing clear and transparent information. Collaborate with housing officers to arrange viewings, manage shortlists, and facilitate the overall letting process in a timely and compliant manner. Managing all lettings and transfers, by working collaboratively with customers and colleagues. Managing the allocations of homes in cases of priority/management transfers - ensuring cases are managed sensitively, in line with policy, and in collaboration with relevant internal and external stakeholders. Support the teams to complete tenancy changes (for example successions, assignments, discretionary tenancies, and mutual exchanges) ensuring best use of the homes. To respond to lettings, allocations and rehousing enquiries from customers, stakeholders, and colleagues, including MP/Councillor enquiries and questions or feedback about services. Minimise re-let times of available homes and work with others (e.g. renew) to review lets against urgent needs e.g. decants. Co-ordinate the completion of all required property processes and documents to allow efficient letting of the property, to include Gas Certificates, Electrical Performance Certificates, EPCs, post inspections, keys, offer letters, etc. Experience and skills: Experience across a range of housing functions such as lettings and allocations, housing options. Solid understanding of housing law and processes related to the allocation of social housing. Customer-focused approach, conducting functions in a sensitive, compliant, responsible, and transparent manner. Detail focused, with the ability to ensure strict compliance with general and scheme specific nomination agreements. Proven experience in delivering excellent customer service with strong interpersonal skills, adhering to best practices and achieving best value. Good working knowledge of appropriate housing, tenancy, property legislation, and industry best practices. 20.84 ph PAYE - 27.56 ph Umbrella
A local authority in Berkshire is seeking an experienced Housing Allocations Officer to join its Housing Services team. This role plays a key part in delivering a fair, transparent, and legally compliant allocations service, providing advice and assistance in line with the Council's Allocations Scheme and Nominations Agreement. You will be responsible for managing the allocation process through to property matching, making informed decisions on housing register applications, and determining application status and banding. The role involves allocating accommodation via direct matching, including cases involving medical needs, delayed discharge of care, under-occupiers, and homelessness. You will also coordinate the input of void and new-build properties from Housing Associations. The successful candidate will have practical experience using NEC (Northgate), Civica, or Jigsaw within a housing allocations or housing register environment. This is a hybrid role, with 2 days per week office-based. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
06/02/2026
Contract
A local authority in Berkshire is seeking an experienced Housing Allocations Officer to join its Housing Services team. This role plays a key part in delivering a fair, transparent, and legally compliant allocations service, providing advice and assistance in line with the Council's Allocations Scheme and Nominations Agreement. You will be responsible for managing the allocation process through to property matching, making informed decisions on housing register applications, and determining application status and banding. The role involves allocating accommodation via direct matching, including cases involving medical needs, delayed discharge of care, under-occupiers, and homelessness. You will also coordinate the input of void and new-build properties from Housing Associations. The successful candidate will have practical experience using NEC (Northgate), Civica, or Jigsaw within a housing allocations or housing register environment. This is a hybrid role, with 2 days per week office-based. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Windsor and Maidenhead who are looking to appoint a Housing Allocations Officer for the 3 months ongoing, at the rate of 19.07 per hour Paye Job responsibilities To assess applications in line with the organisations Allocations Policy. Making direct nominations to households on the Housing Register Making sure that they are in line with the Allocations Policy. An understanding of homelessness legislation. To provide advice and seek solutions to customers around their housing situation. To deliver an effective and efficient Housing Allocations service in order to meet the organisations responsibility to deliver its statutory functions. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
05/02/2026
Seasonal
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Windsor and Maidenhead who are looking to appoint a Housing Allocations Officer for the 3 months ongoing, at the rate of 19.07 per hour Paye Job responsibilities To assess applications in line with the organisations Allocations Policy. Making direct nominations to households on the Housing Register Making sure that they are in line with the Allocations Policy. An understanding of homelessness legislation. To provide advice and seek solutions to customers around their housing situation. To deliver an effective and efficient Housing Allocations service in order to meet the organisations responsibility to deliver its statutory functions. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Tenancy Relation Officer Location: Hornton Street, W8 7NX Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 20.86 per day Job Ref: (phone number removed) Job Responsibilities The role involves supporting the Team Manager in preventing or alleviating homelessness effectively and reducing the use of temporary accommodation by the Council. Key responsibilities include: Assessing, investigating, and verifying applications for the Housing Register under Part VI of the Housing Act 1996 and the Council s Allocations Scheme. Interviewing and verifying applicants making applications under Part VII of the Housing Act (1996). Determining the duty owed to households under the Homelessness Reduction Act (2017) and the Housing Act (1996). Ensuring the Council meets its statutory duties under the Homelessness Reduction Act 2017 and providing reliable data for the Council and the Department for Communities and Local Government. Supporting the Housing Solutions Leader in developing innovative solutions to prevent homelessness and reduce temporary accommodation use, with knowledge of relevant housing legislation. Providing rapid, effective responses to referrals and delivering a customer-friendly experience to resolve housing needs at first contact. Arranging and developing outreach surgeries and online platforms for public bodies and potential partners to deliver cross-cutting prevention work. Assessing customers' housing needs according to relevant housing legislation and ensuring compliance with safety and health standards. Handling enquiries, complaints, and correspondence from clients and their advocates, and preparing information for court cases. Liaising with customers, statutory organizations, advocates, and third-sector providers to find sustainable housing solutions for complex needs cases. Maintaining accurate service records to ensure compliance with reporting arrangements and providing management with performance information. Developing and maintaining positive relationships with clients, resident organizations, council officers, housing providers, and other stakeholders. Participating in relevant projects within and outside the section as appropriate. Person Specification Thorough understanding of Central London housing issues and access to social housing locally. Awareness of issues and initiatives facing local authority housing, and knowledge of relevant legislation. Experience in providing effective advice services to the public and implementing equality and diversity approaches. Proven experience of working in a team and effective record-keeping. Strong interpersonal skills, including active listening and advocacy. Excellent communication skills and the ability to write detailed technical letters and reports. Ability to gather information, interpret complex issues, and provide creative solutions. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
01/09/2025
Contract
Tenancy Relation Officer Location: Hornton Street, W8 7NX Start Date: ASAP Contract Duration: 2+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 20.86 per day Job Ref: (phone number removed) Job Responsibilities The role involves supporting the Team Manager in preventing or alleviating homelessness effectively and reducing the use of temporary accommodation by the Council. Key responsibilities include: Assessing, investigating, and verifying applications for the Housing Register under Part VI of the Housing Act 1996 and the Council s Allocations Scheme. Interviewing and verifying applicants making applications under Part VII of the Housing Act (1996). Determining the duty owed to households under the Homelessness Reduction Act (2017) and the Housing Act (1996). Ensuring the Council meets its statutory duties under the Homelessness Reduction Act 2017 and providing reliable data for the Council and the Department for Communities and Local Government. Supporting the Housing Solutions Leader in developing innovative solutions to prevent homelessness and reduce temporary accommodation use, with knowledge of relevant housing legislation. Providing rapid, effective responses to referrals and delivering a customer-friendly experience to resolve housing needs at first contact. Arranging and developing outreach surgeries and online platforms for public bodies and potential partners to deliver cross-cutting prevention work. Assessing customers' housing needs according to relevant housing legislation and ensuring compliance with safety and health standards. Handling enquiries, complaints, and correspondence from clients and their advocates, and preparing information for court cases. Liaising with customers, statutory organizations, advocates, and third-sector providers to find sustainable housing solutions for complex needs cases. Maintaining accurate service records to ensure compliance with reporting arrangements and providing management with performance information. Developing and maintaining positive relationships with clients, resident organizations, council officers, housing providers, and other stakeholders. Participating in relevant projects within and outside the section as appropriate. Person Specification Thorough understanding of Central London housing issues and access to social housing locally. Awareness of issues and initiatives facing local authority housing, and knowledge of relevant legislation. Experience in providing effective advice services to the public and implementing equality and diversity approaches. Proven experience of working in a team and effective record-keeping. Strong interpersonal skills, including active listening and advocacy. Excellent communication skills and the ability to write detailed technical letters and reports. Ability to gather information, interpret complex issues, and provide creative solutions. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
An opportunity for Temporary Hybrid Lettings and Allocation Officers to join a Lettings Team based in Central London. The role will involve acting as the first point of contact for tenants and provide an excellent customer service to tenant whilst supporting tenants to maintain their tenancies. Working Full Time Hours 37.5 hours 3 Days in the Office and 2 Days at home Paying up to 210 per day via umbrella service for 6 Months,. Client Details A reputable and leading Housing Provider who have rapid growth in their teams and portfolio. Description The key responsibilities: To act as the first point of contact for tenants, escalating issues when needed. To carry out comprehensive affordability assessments by gathering financial information to complete assessment and calculate affordability of incoming residents. To be able to provide advice to residents about their eligibility for the property and also provide them with moving advice. To provide advice to residents about different tenancies and tenures and to emphasis their rights and responsibilities as stated in the tenancy agreement. Residents will also be required to provide a rent payment of at least a week in advance before the tenancy sign up. To ensure that residents are aware of our digital sign up process and that they utilise the resident portal. To prepare sign up documents, including tenancy agreements for residents ahead of the sign up. To carry out viewings and sign up of available properties. Support and advise tenants to ensure their tenancies are sustained. Profile The successful candidate will have: Previous experience in Lettings and Housing Management Good knowledge of the lettings process and allocations Identify support needs and safeguarding tenancies Tenancy sustainment. Job Offer There are several Lettings and Allocation Officer positions available - this is a 6-month minimum contract with the possibility to be extended. A competitive daily rate will be offered and an immediate start - one weeks notice start-date.
26/08/2025
Seasonal
An opportunity for Temporary Hybrid Lettings and Allocation Officers to join a Lettings Team based in Central London. The role will involve acting as the first point of contact for tenants and provide an excellent customer service to tenant whilst supporting tenants to maintain their tenancies. Working Full Time Hours 37.5 hours 3 Days in the Office and 2 Days at home Paying up to 210 per day via umbrella service for 6 Months,. Client Details A reputable and leading Housing Provider who have rapid growth in their teams and portfolio. Description The key responsibilities: To act as the first point of contact for tenants, escalating issues when needed. To carry out comprehensive affordability assessments by gathering financial information to complete assessment and calculate affordability of incoming residents. To be able to provide advice to residents about their eligibility for the property and also provide them with moving advice. To provide advice to residents about different tenancies and tenures and to emphasis their rights and responsibilities as stated in the tenancy agreement. Residents will also be required to provide a rent payment of at least a week in advance before the tenancy sign up. To ensure that residents are aware of our digital sign up process and that they utilise the resident portal. To prepare sign up documents, including tenancy agreements for residents ahead of the sign up. To carry out viewings and sign up of available properties. Support and advise tenants to ensure their tenancies are sustained. Profile The successful candidate will have: Previous experience in Lettings and Housing Management Good knowledge of the lettings process and allocations Identify support needs and safeguarding tenancies Tenancy sustainment. Job Offer There are several Lettings and Allocation Officer positions available - this is a 6-month minimum contract with the possibility to be extended. A competitive daily rate will be offered and an immediate start - one weeks notice start-date.
