Job Description
Role: Corporate Relief Officer
Location: London Zones 1-6
Pay Rate: (Site dependent)
Shift Pattern: Days/Nights must be fully flexible
City Group Security is a forward-thinking privately owned company and a leading provider of professional, integrated bespoke security and facilities management services. They offer clients a flexible and scalable approach to addressing their security and FM requirements across a wide range of sectors, including educational settings and student accommodation, healthcare, charitable organisations, corporate and estate management, warehouse and distribution, social housing, utilities, and shopping centres and retail parks.
Duties: (Site Dependent)
The Corporate Security Officer will perform a range of duties based on the specific site requirements, which may include:
- Patrols:
- Conducting routine internal and external patrols to ensure safety and security.
- Reception Duties:
- Managing front desk operations, welcoming visitors, and ensuring proper sign-in/out procedures.
- Control Room Operations:
- Monitoring and operating CCTV systems and access control mechanisms.
- Responding to alarms and incidents promptly and appropriately.
- Communication:
- Answering telephones professionally and responding to emails in a timely manner.
- Communicating effectively with team members, management, and external parties as required.
- Car Park & Loading Bay Monitoring:
- Overseeing car parks and loading bays to ensure they are secure and orderly.
- Customer Assistance:
- Assisting customers, residents, or tenants with inquiries or concerns.
- Providing a visible security presence to offer reassurance and support.
Essential Experience:
- Smart, Professional and inspire confidence to our clients
- Always exhibit outstanding customer service
- Good communication skills on all levels
- Strong work ethic and proactive mindset to resolve all concerns to expectation
- Security Officers must hold a valid SIA DS licence
- Basic computer skills (word, excel etc)
- Driving Licence and access to own vehicle
Desirable:
- Valid CCTV licence
City Group is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age.
