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senior housing officer
carrington west
Housing Policy and Procurement Officer
carrington west
We're recruiting an experienced Housing Policy and Procurement Officer to support the development and delivery of housing strategy, policy and procurement activity within a busy local authority housing service. This is a project-focused role supporting a wide range of housing initiatives including housing policy development, temporary accommodation provision, social housing development and commissioning activity. The successful candidate will work closely with senior housing strategy colleagues and external partners to help deliver key housing projects and ensure the council's housing policies remain robust, compliant and effective. The Role Support the delivery of a range of housing strategy and housing-related projects across the council. Assist with the development and review of housing policies, procedures and strategies to ensure they remain legally compliant and effective. Contribute to the commissioning and procurement of housing services and accommodation provision. Support projects relating to temporary accommodation, modular housing, hostel provision and housing solutions for vulnerable groups including those fleeing domestic abuse and rough sleepers. Assist in the design and development of accommodation solutions including traveller sites and temporary-to-permanent housing schemes. Work collaboratively with housing associations, central government departments, voluntary sector partners and other local authorities. Support contract management activity with external providers delivering housing-related services. Assist with housing-related research, statistical returns and analysis to support service delivery and strategic planning. Contribute to projects relating to IT systems, data management and service improvement within housing services. Provide support to the Housing Strategy, Procurement and Inclusion Manager and senior strategy officers on key projects and initiatives. Produce reports, research and briefing papers to support senior officers and decision-making processes. Attend meetings, consultations and project workstreams as required. Key Requirements Experience working within a local authority, housing association, consultancy or housing-related organisation in a housing strategy, development or enabling role. Good understanding of the social housing environment and the statutory duties of local authorities in relation to housing and homelessness. Knowledge of housing legislation, policy and the wider housing agenda. Experience supporting housing policy, strategy development or commissioning activity. Strong analytical and research skills with the ability to produce clear reports and recommendations. Excellent communication and stakeholder engagement skills. Ability to manage multiple projects and work effectively under pressure. Good IT literacy and experience using data and reporting systems. Educated to A-Level/NVQ Level 3 or equivalent experience in a relevant field. A relevant professional qualification such as CIH membership is desirable. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Strategy Officers, Policy Officers and Housing Development professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on(phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
03/04/2026
Contract
We're recruiting an experienced Housing Policy and Procurement Officer to support the development and delivery of housing strategy, policy and procurement activity within a busy local authority housing service. This is a project-focused role supporting a wide range of housing initiatives including housing policy development, temporary accommodation provision, social housing development and commissioning activity. The successful candidate will work closely with senior housing strategy colleagues and external partners to help deliver key housing projects and ensure the council's housing policies remain robust, compliant and effective. The Role Support the delivery of a range of housing strategy and housing-related projects across the council. Assist with the development and review of housing policies, procedures and strategies to ensure they remain legally compliant and effective. Contribute to the commissioning and procurement of housing services and accommodation provision. Support projects relating to temporary accommodation, modular housing, hostel provision and housing solutions for vulnerable groups including those fleeing domestic abuse and rough sleepers. Assist in the design and development of accommodation solutions including traveller sites and temporary-to-permanent housing schemes. Work collaboratively with housing associations, central government departments, voluntary sector partners and other local authorities. Support contract management activity with external providers delivering housing-related services. Assist with housing-related research, statistical returns and analysis to support service delivery and strategic planning. Contribute to projects relating to IT systems, data management and service improvement within housing services. Provide support to the Housing Strategy, Procurement and Inclusion Manager and senior strategy officers on key projects and initiatives. Produce reports, research and briefing papers to support senior officers and decision-making processes. Attend meetings, consultations and project workstreams as required. Key Requirements Experience working within a local authority, housing association, consultancy or housing-related organisation in a housing strategy, development or enabling role. Good understanding of the social housing environment and the statutory duties of local authorities in relation to housing and homelessness. Knowledge of housing legislation, policy and the wider housing agenda. Experience supporting housing policy, strategy development or commissioning activity. Strong analytical and research skills with the ability to produce clear reports and recommendations. Excellent communication and stakeholder engagement skills. Ability to manage multiple projects and work effectively under pressure. Good IT literacy and experience using data and reporting systems. Educated to A-Level/NVQ Level 3 or equivalent experience in a relevant field. A relevant professional qualification such as CIH membership is desirable. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Strategy Officers, Policy Officers and Housing Development professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on(phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Fawkes & Reece London
Contracts Manager
Fawkes & Reece London Shepshed, Leicestershire
Are you a Contracts Manager within the refurbishment industry? Click apply when you're ready to take on a new challenge with a company that will invest in your progression. What you'll get: Up to 60k salary and an annual bonus. Car Allowance/Salary Sacrifice Scheme 25 days hol + 8BH Bonus Scheme Private Healthcare Many more benefits including training and progression opportunities. Key aspects of the role: Managing a team of Site Managers, Tenant Liaison Officers and subcontractors to ensure the works run smoothly, primarily working on fire protection. Travelling to and from sites whilst communicating with the senior team and reporting the progress of projects. Primarily surveying works across the midlands Working in the refurbishment of Social Housing, Libraries, Schools, Care Homes, NHS, MOD and more. What you'll need: Essential: Social Housing refurbishment, decent homes, retrofit, decarbonisation, responsive repairs, maintenance experience. NVQ 6 UK Driving Licence CSCS Card SMSTS First Aid at work Who you'll be working for: Working at the centre of the social housing sector, you'll be a key member of a leading company in the UK. All employees are given the opportunities to progress internally and work to their strengths, you'll be sure to feel valued with this excellent company. What's next: If you want to hear more about this Contracts Manager role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office
01/04/2026
Full time
Are you a Contracts Manager within the refurbishment industry? Click apply when you're ready to take on a new challenge with a company that will invest in your progression. What you'll get: Up to 60k salary and an annual bonus. Car Allowance/Salary Sacrifice Scheme 25 days hol + 8BH Bonus Scheme Private Healthcare Many more benefits including training and progression opportunities. Key aspects of the role: Managing a team of Site Managers, Tenant Liaison Officers and subcontractors to ensure the works run smoothly, primarily working on fire protection. Travelling to and from sites whilst communicating with the senior team and reporting the progress of projects. Primarily surveying works across the midlands Working in the refurbishment of Social Housing, Libraries, Schools, Care Homes, NHS, MOD and more. What you'll need: Essential: Social Housing refurbishment, decent homes, retrofit, decarbonisation, responsive repairs, maintenance experience. NVQ 6 UK Driving Licence CSCS Card SMSTS First Aid at work Who you'll be working for: Working at the centre of the social housing sector, you'll be a key member of a leading company in the UK. All employees are given the opportunities to progress internally and work to their strengths, you'll be sure to feel valued with this excellent company. What's next: If you want to hear more about this Contracts Manager role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office
Recco
Project Manager SHDF
Recco Stevenage, Hertfordshire
Project Manager Retrofit / SHDF Location: Stevenage, Hertfordshire Salary: £60,000 £70,000 + Excellent Benefits The Company We are partnering with a leading UK main contractor with a turnover exceeding £700 million and a strong national presence. Over the past 25 years, the business has built long-standing client relationships, resulting in a substantial secured order book and a strong pipeline of projects nationwide. This opportunity sits within a well-established business unit operating across London and the South, delivering a wide range of refurbishment, remediation, retrofit, and building safety projects across both the public and private sectors. Their client base includes local authorities and housing associations, with projects spanning residential, student accommodation, and regeneration schemes. The business is led by a highly experienced senior leadership team with a proven track record of delivering complex, high-quality projects. The Role Our client is seeking an experienced Project Manager to deliver a Social Housing Decarbonisation Fund (SHDF) retrofit project based in Hertfordshire. This is a council-led scheme focused on retrofit and energy efficiency improvements, requiring strong organisational and technical capabilities. You will take full ownership of project delivery, ensuring works are completed safely, on programme, within budget, and to the highest quality standards. Key Responsibilities Full lifecycle management of an SHDF retrofit project Leading and coordinating site teams, including Site Managers and Resident Liaison Officers (RLOs) Managing project programmes using tools such as MS Project Overseeing reporting, trackers, and project documentation Ensuring compliance with health & safety and regulatory standards Acting as the main point of contact for clients (local authority), residents, and stakeholders Monitoring progress and reporting to senior leadership Managing subcontractors and driving high-quality delivery Utilising document control systems such as 4Projects (4P) About You Proven experience operating as a Project Manager within construction Strong background in refurbishment, retrofit, or social housing projects (SHDF experience desirable) Excellent leadership and team management skills Strong commercial awareness and programme management ability Proficient in MS Project and reporting tools Effective communicator with strong stakeholder management skills Detail-oriented with a proactive, solutions-focused mindset What s on Offer Competitive salary of £60,000 £70,000 Company car or £5,200 car allowance Private medical insurance Pension scheme Generous annual leave Performance-related bonus Ongoing professional development and career progression Opportunity to deliver high-impact sustainability and decarbonisation projects
01/04/2026
Full time
Project Manager Retrofit / SHDF Location: Stevenage, Hertfordshire Salary: £60,000 £70,000 + Excellent Benefits The Company We are partnering with a leading UK main contractor with a turnover exceeding £700 million and a strong national presence. Over the past 25 years, the business has built long-standing client relationships, resulting in a substantial secured order book and a strong pipeline of projects nationwide. This opportunity sits within a well-established business unit operating across London and the South, delivering a wide range of refurbishment, remediation, retrofit, and building safety projects across both the public and private sectors. Their client base includes local authorities and housing associations, with projects spanning residential, student accommodation, and regeneration schemes. The business is led by a highly experienced senior leadership team with a proven track record of delivering complex, high-quality projects. The Role Our client is seeking an experienced Project Manager to deliver a Social Housing Decarbonisation Fund (SHDF) retrofit project based in Hertfordshire. This is a council-led scheme focused on retrofit and energy efficiency improvements, requiring strong organisational and technical capabilities. You will take full ownership of project delivery, ensuring works are completed safely, on programme, within budget, and to the highest quality standards. Key Responsibilities Full lifecycle management of an SHDF retrofit project Leading and coordinating site teams, including Site Managers and Resident Liaison Officers (RLOs) Managing project programmes using tools such as MS Project Overseeing reporting, trackers, and project documentation Ensuring compliance with health & safety and regulatory standards Acting as the main point of contact for clients (local authority), residents, and stakeholders Monitoring progress and reporting to senior leadership Managing subcontractors and driving high-quality delivery Utilising document control systems such as 4Projects (4P) About You Proven experience operating as a Project Manager within construction Strong background in refurbishment, retrofit, or social housing projects (SHDF experience desirable) Excellent leadership and team management skills Strong commercial awareness and programme management ability Proficient in MS Project and reporting tools Effective communicator with strong stakeholder management skills Detail-oriented with a proactive, solutions-focused mindset What s on Offer Competitive salary of £60,000 £70,000 Company car or £5,200 car allowance Private medical insurance Pension scheme Generous annual leave Performance-related bonus Ongoing professional development and career progression Opportunity to deliver high-impact sustainability and decarbonisation projects
Hays
Building Surveying Manager
Hays Ipswich, Suffolk
Building Surveying Manager - Hybrid, Permanent role, Salary up to £49,500 ️ Building Surveying Manager - Permanent Role Salary: Up to £49,500 Location: Ipswich (remote/hybrid options available) Your new company Are you a seasoned Building Surveying professional ready to lead complex housing projects and drive service excellence? We're seeking a dynamic Building Surveying Manager to take the reins of a high-performing team and deliver impactful capital improvement programmes across a diverse housing portfolio. Your new role What You'll Be Doing• Lead and manage a team of Chartered Surveyors and technical officers, ensuring quality, compliance, and timely delivery across all projects. • Oversee major capital works, responsive repairs, and planned maintenance programmes, liaising with senior stakeholders to align strategy and execution. • Champion service improvement initiatives, introducing best practices and innovative solutions to enhance customer satisfaction. • Resolve complex disputes and complaints with professionalism, ensuring lessons learned are embedded into future processes. • Spearhead procurement projects, from drafting specifications to managing tenders and contractor performance. • Provide expert advice to senior leadership, prepare strategic reports, and contribute to housing policy development. • Ensure full compliance with health and safety, building regulations, and CDM requirements. What you'll need to succeed What We're Looking For• Degree-qualified in Building Services or equivalent, with at least 5 years of post-qualification experience. • Strong knowledge of building legislation, health and safety regulations, and contract management. • Proven leadership in managing multidisciplinary teams and delivering large-scale housing projects. • Excellent communication, negotiation, and stakeholder engagement skills. • Ideally proficient in CAD, Microsoft Office, and project management tools. • IOSH Managing Safely certification (minimum); NEBOSH and professional memberships are a plus. What you'll get in return A salary of up to £49,500, Hybrid working, excellent local government pension. This is a great opportunity to make a tangible impact in a fast-paced, public sector environment. You'll be at the forefront of strategic housing initiatives, working with passionate professionals and contributing to meaningful community outcomes. If you're ready to bring your expertise to a role that blends leadership, technical excellence, and strategic influence-apply now and help shape the future of housing services. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
01/04/2026
Full time
Building Surveying Manager - Hybrid, Permanent role, Salary up to £49,500 ️ Building Surveying Manager - Permanent Role Salary: Up to £49,500 Location: Ipswich (remote/hybrid options available) Your new company Are you a seasoned Building Surveying professional ready to lead complex housing projects and drive service excellence? We're seeking a dynamic Building Surveying Manager to take the reins of a high-performing team and deliver impactful capital improvement programmes across a diverse housing portfolio. Your new role What You'll Be Doing• Lead and manage a team of Chartered Surveyors and technical officers, ensuring quality, compliance, and timely delivery across all projects. • Oversee major capital works, responsive repairs, and planned maintenance programmes, liaising with senior stakeholders to align strategy and execution. • Champion service improvement initiatives, introducing best practices and innovative solutions to enhance customer satisfaction. • Resolve complex disputes and complaints with professionalism, ensuring lessons learned are embedded into future processes. • Spearhead procurement projects, from drafting specifications to managing tenders and contractor performance. • Provide expert advice to senior leadership, prepare strategic reports, and contribute to housing policy development. • Ensure full compliance with health and safety, building regulations, and CDM requirements. What you'll need to succeed What We're Looking For• Degree-qualified in Building Services or equivalent, with at least 5 years of post-qualification experience. • Strong knowledge of building legislation, health and safety regulations, and contract management. • Proven leadership in managing multidisciplinary teams and delivering large-scale housing projects. • Excellent communication, negotiation, and stakeholder engagement skills. • Ideally proficient in CAD, Microsoft Office, and project management tools. • IOSH Managing Safely certification (minimum); NEBOSH and professional memberships are a plus. What you'll get in return A salary of up to £49,500, Hybrid working, excellent local government pension. This is a great opportunity to make a tangible impact in a fast-paced, public sector environment. You'll be at the forefront of strategic housing initiatives, working with passionate professionals and contributing to meaningful community outcomes. If you're ready to bring your expertise to a role that blends leadership, technical excellence, and strategic influence-apply now and help shape the future of housing services. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Ador Resourcing
Senior Housing Officer - Housing
Ador Resourcing Woodford Green, Essex
Senior Housing Officer - Housing Location: 152 Broadmead Road, Woodford Green, IG8 0AG Contract: Temporary (16 Weeks) Start Date: 20 April 2026 Hours: 36 hours per week (Full-time in the office initially) Rate: £18.85 per hour (PAYE) IR35 Status: Inside About the Role Redbridge Council is seeking an experienced and motivated Senior Housing Officer to join the Housing team on a temporary basis. You will manage a team of Housing Officers, acting as neighbourhood champions and ensuring excellent customer access to services. This is a hands-on leadership role requiring a strong focus on performance management, resident engagement, and collaborative working with internal and external partners. Please note: The successful candidate will be required to work in the office every day initially . Key Responsibilities Lead, motivate, and develop a team of Housing Officers Monitor and control team budgets in line with financial regulations Work strategically with other departments to support neighbourhood plans Collaborate with asset management on investment programmes covering major works, fire safety, and decent homes Embed a strong culture of customer focus, ensuring service standards are met Oversee case management for nuisance and anti-social behaviour Support front-line officers in addressing vulnerability and signposting residents to appropriate services Build positive relationships with residents, councillors, MPs, police, and third-sector partners Ensure compliance with equality, diversity, and health and safety policies About You Essential Skills & Experience: Proven experience in housing management, including team leadership Strong performance management and people development skills Ability to manage budgets and resources effectively Excellent communication and stakeholder management skills Experience in enforcing tenancy agreements and leasehold covenants Knowledge of anti-social behaviour case management Understanding of vulnerability issues and signposting Ability to work collaboratively across departments and with external partners Qualifications: Relevant housing or management qualification desirable but not essential Candidate Requirements Required Documents at Submission: Proof of eligibility to work in the UK Confidentiality Agreement Supporting Documents on Offer Acceptance: Criminal Convictions Declaration Contract / Key Information Document 3 Years of References / Work History Interview Details Target Interview Date: 13 April 2026 (On-site) Interview Location: Woodford Green, IG8 0AG Interview Process: A single-stage, informal interview lasting approximately 30 minutes. Questions will be asked to assess your experience, knowledge, and suitability for the role.
01/04/2026
Seasonal
Senior Housing Officer - Housing Location: 152 Broadmead Road, Woodford Green, IG8 0AG Contract: Temporary (16 Weeks) Start Date: 20 April 2026 Hours: 36 hours per week (Full-time in the office initially) Rate: £18.85 per hour (PAYE) IR35 Status: Inside About the Role Redbridge Council is seeking an experienced and motivated Senior Housing Officer to join the Housing team on a temporary basis. You will manage a team of Housing Officers, acting as neighbourhood champions and ensuring excellent customer access to services. This is a hands-on leadership role requiring a strong focus on performance management, resident engagement, and collaborative working with internal and external partners. Please note: The successful candidate will be required to work in the office every day initially . Key Responsibilities Lead, motivate, and develop a team of Housing Officers Monitor and control team budgets in line with financial regulations Work strategically with other departments to support neighbourhood plans Collaborate with asset management on investment programmes covering major works, fire safety, and decent homes Embed a strong culture of customer focus, ensuring service standards are met Oversee case management for nuisance and anti-social behaviour Support front-line officers in addressing vulnerability and signposting residents to appropriate services Build positive relationships with residents, councillors, MPs, police, and third-sector partners Ensure compliance with equality, diversity, and health and safety policies About You Essential Skills & Experience: Proven experience in housing management, including team leadership Strong performance management and people development skills Ability to manage budgets and resources effectively Excellent communication and stakeholder management skills Experience in enforcing tenancy agreements and leasehold covenants Knowledge of anti-social behaviour case management Understanding of vulnerability issues and signposting Ability to work collaboratively across departments and with external partners Qualifications: Relevant housing or management qualification desirable but not essential Candidate Requirements Required Documents at Submission: Proof of eligibility to work in the UK Confidentiality Agreement Supporting Documents on Offer Acceptance: Criminal Convictions Declaration Contract / Key Information Document 3 Years of References / Work History Interview Details Target Interview Date: 13 April 2026 (On-site) Interview Location: Woodford Green, IG8 0AG Interview Process: A single-stage, informal interview lasting approximately 30 minutes. Questions will be asked to assess your experience, knowledge, and suitability for the role.
JOB SWITCH LTD
Housing Officer
JOB SWITCH LTD Woodford Green, Essex
Manage activities, resources, people and information through innovative and robust performance management techniques in order that performance targets are exceeded, strategic objectives are met and to continually improve performance. People management and motivation Housing Officer Motivate, develop and support teams of Housing Officers in their role as neighbourhood champions. Encourage and support staff in the development of active strategies for their neighbourhood which engage and deliver resident priorities locally. Manage staff and systems to ensure excellent customer access to services and proactive management of on-going relationships sits at the core of the service to residents. Financial Management Housing Officer To monitor and control the teams budgets including staffing in accordance with Policy, Financial Regulations and Standing Orders. Team working and communication Housing Officer Work strategically with other departments to support neighbourhood plans and ensure their importance is recognised across the council. To work collaboratively with partners in asset management to develop, review and deliver the boroughs investment programme covering major works, fire safety and decent homes. Ensure that residents and stakeholders are involved in the delivery of services and informed on proposals and satisfied with the delivery of services. Ensure a clear programme of communication to staff, residents and stakeholders is embedded, that all parties are kept informed of local performance and that they are fully aware of their contribution to meeting the wider aims of the housing service. Contribute to the success of the service through membership of the Management Team, deputising, managing portfolios and providing cover for other members of Housing Management when necessary. Customer focus Housing Officer Embed a core and long term culture of customer focus in the work of all officers ensuring that local and corporate service standards are achieved. Ensure team provides effective and appropriate responses to residents and members complaints and queries by monitoring performance and taking action if necessary. Housing Management Housing Officer Ensure that staff are swift and thorough in enforcement of provisions of the Councils tenancy agreement and leasehold clauses and covenants. Establish the necessary training and development needs of teams and individuals in order to support and deliver this core part of the housing service. Establish a clear expectation that staff provide a visible and approachable presence through inspections and walkabouts. Ensure that residents are engaged in this service and make use of it to tackle problems across their neighbourhood. Anti-Social Behaviour Housing Officer To oversee case management in the areas of nuisance and Anti-Social Behaviour developing working relationships through the formation of strategic links with relevant agencies and departments which support officers finding sustainable solutions in individual issues. Vulnerability Housing Officer To work with front line Officers, departmental, corporate and agency partners to address vulnerability issues and to provide a signposting service for residents with additional support needs. To review and improve activities affecting residents ability to sustainably meet their responsibilities under leases and tenancy agreements. Stakeholder management Housing Officer To work positively with an evolving agenda and a range of statutory, voluntary, community, faith and business partners. All the major stakeholders recognise the potholders role in influencing how they undertake their functions in the area. Key relationships will be as follows: Tenants and Residents Associations Ward Councillors, MPs Other Council Services Police Third sector groups Equality and diversity Housing Officer Be responsible for the implementation and monitoring of the Councils strategies and policies relating to equality and diversity. Health and Safety Housing Officer To ensure that the requirements of all relevant Health and Safety legislation, including risk assessments, and that Redbridge's relevant policies are fully observed by staff. General Housing Officer To exercise a high level of independent responsibility, working with agencies and partners in a way that brings about strategic change and that addresses the corporate aims of the council and objectives of the department. The post holder will undertake any task commensurate with the duties of a Senior Resident Services Officer. These duties might change from time to time.
01/04/2026
Contract
Manage activities, resources, people and information through innovative and robust performance management techniques in order that performance targets are exceeded, strategic objectives are met and to continually improve performance. People management and motivation Housing Officer Motivate, develop and support teams of Housing Officers in their role as neighbourhood champions. Encourage and support staff in the development of active strategies for their neighbourhood which engage and deliver resident priorities locally. Manage staff and systems to ensure excellent customer access to services and proactive management of on-going relationships sits at the core of the service to residents. Financial Management Housing Officer To monitor and control the teams budgets including staffing in accordance with Policy, Financial Regulations and Standing Orders. Team working and communication Housing Officer Work strategically with other departments to support neighbourhood plans and ensure their importance is recognised across the council. To work collaboratively with partners in asset management to develop, review and deliver the boroughs investment programme covering major works, fire safety and decent homes. Ensure that residents and stakeholders are involved in the delivery of services and informed on proposals and satisfied with the delivery of services. Ensure a clear programme of communication to staff, residents and stakeholders is embedded, that all parties are kept informed of local performance and that they are fully aware of their contribution to meeting the wider aims of the housing service. Contribute to the success of the service through membership of the Management Team, deputising, managing portfolios and providing cover for other members of Housing Management when necessary. Customer focus Housing Officer Embed a core and long term culture of customer focus in the work of all officers ensuring that local and corporate service standards are achieved. Ensure team provides effective and appropriate responses to residents and members complaints and queries by monitoring performance and taking action if necessary. Housing Management Housing Officer Ensure that staff are swift and thorough in enforcement of provisions of the Councils tenancy agreement and leasehold clauses and covenants. Establish the necessary training and development needs of teams and individuals in order to support and deliver this core part of the housing service. Establish a clear expectation that staff provide a visible and approachable presence through inspections and walkabouts. Ensure that residents are engaged in this service and make use of it to tackle problems across their neighbourhood. Anti-Social Behaviour Housing Officer To oversee case management in the areas of nuisance and Anti-Social Behaviour developing working relationships through the formation of strategic links with relevant agencies and departments which support officers finding sustainable solutions in individual issues. Vulnerability Housing Officer To work with front line Officers, departmental, corporate and agency partners to address vulnerability issues and to provide a signposting service for residents with additional support needs. To review and improve activities affecting residents ability to sustainably meet their responsibilities under leases and tenancy agreements. Stakeholder management Housing Officer To work positively with an evolving agenda and a range of statutory, voluntary, community, faith and business partners. All the major stakeholders recognise the potholders role in influencing how they undertake their functions in the area. Key relationships will be as follows: Tenants and Residents Associations Ward Councillors, MPs Other Council Services Police Third sector groups Equality and diversity Housing Officer Be responsible for the implementation and monitoring of the Councils strategies and policies relating to equality and diversity. Health and Safety Housing Officer To ensure that the requirements of all relevant Health and Safety legislation, including risk assessments, and that Redbridge's relevant policies are fully observed by staff. General Housing Officer To exercise a high level of independent responsibility, working with agencies and partners in a way that brings about strategic change and that addresses the corporate aims of the council and objectives of the department. The post holder will undertake any task commensurate with the duties of a Senior Resident Services Officer. These duties might change from time to time.
Build Recruitment
Contract Manager
Build Recruitment
Contract Manager Social Housing (Kitchens & Bathrooms) Basingstoke / Reading / Guildford A well-established social housing contractor is seeking an experienced Contract Manager to oversee the delivery of planned kitchen and bathroom replacement programmes across South West London covering Basingstoke, Reading and Guildford This is an excellent opportunity for a driven individual with strong leadership and operational management experience within the planned maintenance/social housing sector. Key Responsibilities Manage the delivery of kitchen and bathroom replacement programmes across multiple sites within occupied social housing properties. Lead and support site teams including Site Managers, Supervisors, Resident Liaison Officers, and subcontractors. Ensure projects are delivered on time, within budget, and to the required quality standards. Maintain strong working relationships with housing association clients, residents, and internal teams. Monitor programme progress, budgets, and KPIs, reporting regularly to senior management. Ensure health & safety compliance across all sites, carrying out audits and ensuring safe systems of work. Manage subcontractor performance, procurement, and resource planning. Support the commercial team in managing costs, variations, and contract performance. Requirements Proven experience as a Contract Manager within social housing planned maintenance. Strong experience delivering kitchen and bathroom refurbishment programmes in occupied properties. Ability to manage multiple sites and operational teams effectively. Excellent client management and communication skills. Strong knowledge of health & safety and construction regulations. SMSTS, CSCS, and First Aid preferred. What s on Offer Opportunity to join a growing social housing contractor with a strong pipeline of work. Long-term programmes across Kent and South West London. Competitive salary and package depending on experience. If you have experience managing planned maintenance programmes within social housing and are looking for your next opportunity, we would be keen to hear from you.
31/03/2026
Full time
Contract Manager Social Housing (Kitchens & Bathrooms) Basingstoke / Reading / Guildford A well-established social housing contractor is seeking an experienced Contract Manager to oversee the delivery of planned kitchen and bathroom replacement programmes across South West London covering Basingstoke, Reading and Guildford This is an excellent opportunity for a driven individual with strong leadership and operational management experience within the planned maintenance/social housing sector. Key Responsibilities Manage the delivery of kitchen and bathroom replacement programmes across multiple sites within occupied social housing properties. Lead and support site teams including Site Managers, Supervisors, Resident Liaison Officers, and subcontractors. Ensure projects are delivered on time, within budget, and to the required quality standards. Maintain strong working relationships with housing association clients, residents, and internal teams. Monitor programme progress, budgets, and KPIs, reporting regularly to senior management. Ensure health & safety compliance across all sites, carrying out audits and ensuring safe systems of work. Manage subcontractor performance, procurement, and resource planning. Support the commercial team in managing costs, variations, and contract performance. Requirements Proven experience as a Contract Manager within social housing planned maintenance. Strong experience delivering kitchen and bathroom refurbishment programmes in occupied properties. Ability to manage multiple sites and operational teams effectively. Excellent client management and communication skills. Strong knowledge of health & safety and construction regulations. SMSTS, CSCS, and First Aid preferred. What s on Offer Opportunity to join a growing social housing contractor with a strong pipeline of work. Long-term programmes across Kent and South West London. Competitive salary and package depending on experience. If you have experience managing planned maintenance programmes within social housing and are looking for your next opportunity, we would be keen to hear from you.
Madigan Gill
Resident Liaison Officer
Madigan Gill Guildford, Surrey
Overview Knightsbridge Property Services are seeking 2 x Senior Resident Liaison Officers (RLOs) to support the delivery of a live construction project. This role will be key in maintaining strong relationships between residents, the client, and site teams, ensuring works are delivered with minimal disruption and clear communication throughout. Key Responsibilities Act as the primary point of contact between residents, site teams, and project stakeholders. Build and maintain positive relationships with residents, addressing queries, concerns, and complaints promptly and professionally. Communicate upcoming works, timelines, and potential disruptions to residents. Carry out resident consultations, meetings, and door-to-door engagement where required. Manage and resolve any access issues to ensure works can proceed efficiently. Maintain accurate records of all resident interactions, feedback, and resolutions. Support the site team in delivering works in line with programme while minimising impact on residents. Ensure all communication aligns with company standards and client expectations. Work closely with project managers and site teams to provide updates on resident-related matters. Requirements Proven experience as a Resident Liaison Officer , ideally at Senior level. Background working on construction, refurbishment, or social housing projects . Strong communication and interpersonal skills. Ability to handle challenging situations and resolve complaints effectively. Highly organised with strong administrative and reporting skills. Confident working independently and as part of a team. Full UK driving licence (preferred but not essential). Key Information Duration: 30 weeks Roles available: 2 Competitive day rate / salary (DOE) Ideal Candidate Professional, approachable, and empathetic Strong stakeholder management skills Proactive and solution-focused Comfortable working in a live residential environment
31/03/2026
Seasonal
Overview Knightsbridge Property Services are seeking 2 x Senior Resident Liaison Officers (RLOs) to support the delivery of a live construction project. This role will be key in maintaining strong relationships between residents, the client, and site teams, ensuring works are delivered with minimal disruption and clear communication throughout. Key Responsibilities Act as the primary point of contact between residents, site teams, and project stakeholders. Build and maintain positive relationships with residents, addressing queries, concerns, and complaints promptly and professionally. Communicate upcoming works, timelines, and potential disruptions to residents. Carry out resident consultations, meetings, and door-to-door engagement where required. Manage and resolve any access issues to ensure works can proceed efficiently. Maintain accurate records of all resident interactions, feedback, and resolutions. Support the site team in delivering works in line with programme while minimising impact on residents. Ensure all communication aligns with company standards and client expectations. Work closely with project managers and site teams to provide updates on resident-related matters. Requirements Proven experience as a Resident Liaison Officer , ideally at Senior level. Background working on construction, refurbishment, or social housing projects . Strong communication and interpersonal skills. Ability to handle challenging situations and resolve complaints effectively. Highly organised with strong administrative and reporting skills. Confident working independently and as part of a team. Full UK driving licence (preferred but not essential). Key Information Duration: 30 weeks Roles available: 2 Competitive day rate / salary (DOE) Ideal Candidate Professional, approachable, and empathetic Strong stakeholder management skills Proactive and solution-focused Comfortable working in a live residential environment
carrington west
Tenancy Sustainment Officer
carrington west
We're recruiting an experienced Tenancy Sustainment Officer to join a busy local authority housing service, supporting vulnerable residents to maintain their tenancies and prevent homelessness. This is a frontline, resident-focused role working with individuals and households at risk of tenancy failure. The successful candidate will deliver tailored support, working in partnership with internal teams and external agencies to improve outcomes, promote independence and reduce repeat homelessness. The Role - Provide intensive tenancy sustainment support to residents at risk of losing their homes, including those with complex needs. - Work proactively with individuals and households to prevent homelessness and reduce repeat presentations. - Carry out detailed needs and risk assessments, developing personalised support plans to sustain tenancies. - Support residents with budgeting, welfare benefits, Universal Credit and managing rent accounts to reduce arrears. - Work closely with Housing Options, Temporary Accommodation and Housing Management teams to coordinate support. - Assist residents in accessing external services including mental health support, substance misuse services, social care and employment support. - Manage a caseload of complex cases, ensuring accurate record keeping and regular reviews of progress. - Support residents transitioning from temporary accommodation or rough sleeping into settled housing. - Work with landlords and housing providers to resolve tenancy issues and prevent evictions. - Identify safeguarding concerns and make appropriate referrals in line with statutory responsibilities. - Attend multi-agency meetings and case conferences to support coordinated service delivery. - Ensure all work is carried out in line with relevant housing legislation and homelessness duties. - Contribute to service improvement by identifying trends, challenges and opportunities to enhance outcomes. Key Requirements - Experience working in a tenancy sustainment, homelessness, housing support or similar role within a local authority or housing association. - Strong understanding of homelessness legislation and the challenges faced by vulnerable residents. - Experience supporting individuals with complex needs including mental health, substance misuse or offending history. - Knowledge of welfare benefits, Universal Credit and income maximisation. - Ability to manage a varied caseload and prioritise effectively in a fast-paced environment. - Strong communication and interpersonal skills, with the ability to build trust and engage residents. - Experience working in partnership with external agencies and multi-disciplinary teams. - Good understanding of safeguarding responsibilities and risk management. - Strong IT skills and experience using housing or case management systems. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Officers, Tenancy Sustainment Officers and Homelessness professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
31/03/2026
Contract
We're recruiting an experienced Tenancy Sustainment Officer to join a busy local authority housing service, supporting vulnerable residents to maintain their tenancies and prevent homelessness. This is a frontline, resident-focused role working with individuals and households at risk of tenancy failure. The successful candidate will deliver tailored support, working in partnership with internal teams and external agencies to improve outcomes, promote independence and reduce repeat homelessness. The Role - Provide intensive tenancy sustainment support to residents at risk of losing their homes, including those with complex needs. - Work proactively with individuals and households to prevent homelessness and reduce repeat presentations. - Carry out detailed needs and risk assessments, developing personalised support plans to sustain tenancies. - Support residents with budgeting, welfare benefits, Universal Credit and managing rent accounts to reduce arrears. - Work closely with Housing Options, Temporary Accommodation and Housing Management teams to coordinate support. - Assist residents in accessing external services including mental health support, substance misuse services, social care and employment support. - Manage a caseload of complex cases, ensuring accurate record keeping and regular reviews of progress. - Support residents transitioning from temporary accommodation or rough sleeping into settled housing. - Work with landlords and housing providers to resolve tenancy issues and prevent evictions. - Identify safeguarding concerns and make appropriate referrals in line with statutory responsibilities. - Attend multi-agency meetings and case conferences to support coordinated service delivery. - Ensure all work is carried out in line with relevant housing legislation and homelessness duties. - Contribute to service improvement by identifying trends, challenges and opportunities to enhance outcomes. Key Requirements - Experience working in a tenancy sustainment, homelessness, housing support or similar role within a local authority or housing association. - Strong understanding of homelessness legislation and the challenges faced by vulnerable residents. - Experience supporting individuals with complex needs including mental health, substance misuse or offending history. - Knowledge of welfare benefits, Universal Credit and income maximisation. - Ability to manage a varied caseload and prioritise effectively in a fast-paced environment. - Strong communication and interpersonal skills, with the ability to build trust and engage residents. - Experience working in partnership with external agencies and multi-disciplinary teams. - Good understanding of safeguarding responsibilities and risk management. - Strong IT skills and experience using housing or case management systems. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Officers, Tenancy Sustainment Officers and Homelessness professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Howells Solutions Limited
Operations Manager - Social Housing Planned Works
Howells Solutions Limited Hemel Hempstead, Hertfordshire
Operations Manager - Social Housing Refurbishment/Planned Maintenance Hemel Hempstead based (with travel) 80K - 95K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Hemel Hempstead. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 95,000 + Car/Allowance + Benefits.
31/03/2026
Full time
Operations Manager - Social Housing Refurbishment/Planned Maintenance Hemel Hempstead based (with travel) 80K - 95K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Hemel Hempstead. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 95,000 + Car/Allowance + Benefits.
Howells Solutions Limited
Operations Manager - Repairs and Maintenance
Howells Solutions Limited Orpington, Kent
Operations Manager - Social Housing Refurbishment/Planned Maintenance Orpington based 70K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Kent. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 70,000 + Car/Allowance + Benefits.
31/03/2026
Full time
Operations Manager - Social Housing Refurbishment/Planned Maintenance Orpington based 70K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Kent. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 70,000 + Car/Allowance + Benefits.
Howells Solutions Limited
Senior Contracts Manager - Roofing Works
Howells Solutions Limited Ealing, London
Senior Contract Manager - Social Housing Planned Roofing Works Ealing and Stevenage based (with travel) 75K - 80K + Car Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit a Senior Contract Manager to join their highly successful team based in Ealing and Stevenage. The Senior Contract Manager will oversee teams delivering planned maintenance programs including roofing, kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Senior Contract Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Contracts Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 6 or equivalent Senior Contract Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 80,000 + Car/Allowance + Benefits.
31/03/2026
Full time
Senior Contract Manager - Social Housing Planned Roofing Works Ealing and Stevenage based (with travel) 75K - 80K + Car Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit a Senior Contract Manager to join their highly successful team based in Ealing and Stevenage. The Senior Contract Manager will oversee teams delivering planned maintenance programs including roofing, kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Senior Contract Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Contracts Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 6 or equivalent Senior Contract Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 80,000 + Car/Allowance + Benefits.
Pinnacle Recruitment
Senior Planner (Town Planning)
Pinnacle Recruitment Chavey Down, Berkshire
A Senior Planner is urgently required by Housing Developer based in Bracknell to join the busy Town Planning team. Reporting into the Senior Planning Manager and land Director the role is to handle a varied range of planning applications for both strategic and immediate sites, of varying size and complexity. The role is responsible for all areas of the planning process including detailed development management and delivery. It is important you have proven experience of managing planning applications, coordinating the team of consultants and negotiating with planning officers to secure deliverable planning consents. Responsibilities include: Site assessments, examination of planning histories, policy analysis, new site appraisals Prepare and manager different types of planning applications to the discharge of planning conditions and S106 obligations Brief internal layout designers, external consultants and officers at Local Planning Authorities prior, during and post submission Prepare design access statements Formulate planning strategies to promote medium and long term development sites with guidance from the Planning Manager. The ideal candidate will have: Experience of managing planning applications Degree/ Masters in Planning with an RTPI accreditation Ability to adapt, work accurately and efficiently Full driving license In return you can expect a progressive career with one of the best house building names in the industry who have plenty of work. This could be a great career move for the right person who aspires to work in town planning.
31/03/2026
Full time
A Senior Planner is urgently required by Housing Developer based in Bracknell to join the busy Town Planning team. Reporting into the Senior Planning Manager and land Director the role is to handle a varied range of planning applications for both strategic and immediate sites, of varying size and complexity. The role is responsible for all areas of the planning process including detailed development management and delivery. It is important you have proven experience of managing planning applications, coordinating the team of consultants and negotiating with planning officers to secure deliverable planning consents. Responsibilities include: Site assessments, examination of planning histories, policy analysis, new site appraisals Prepare and manager different types of planning applications to the discharge of planning conditions and S106 obligations Brief internal layout designers, external consultants and officers at Local Planning Authorities prior, during and post submission Prepare design access statements Formulate planning strategies to promote medium and long term development sites with guidance from the Planning Manager. The ideal candidate will have: Experience of managing planning applications Degree/ Masters in Planning with an RTPI accreditation Ability to adapt, work accurately and efficiently Full driving license In return you can expect a progressive career with one of the best house building names in the industry who have plenty of work. This could be a great career move for the right person who aspires to work in town planning.
carrington west
Private Sector Housing Officer
carrington west
We're recruiting an experienced Private Sector Housing Officer to join a proactive enforcement team focused on improving housing standards across the private rented sector. This is a frontline regulatory role responsible for investigating housing conditions, enforcing private sector housing legislation and ensuring residential properties meet statutory requirements. The successful candidate will carry out inspections, take enforcement action where necessary and provide advice and education to landlords, tenants and businesses. This role combines office-based work with extensive site visits across the borough and requires a confident officer who can operate in challenging enforcement environments. The Role Carry out inspections of private sector housing to ensure compliance with housing legislation and licensing requirements. Investigate complaints relating to housing disrepair, property standards and residential licensing. Undertake enforcement action including the drafting, service and follow-up of statutory notices. Prepare and progress enforcement cases, including prosecutions and attendance at court to provide evidence. Provide technical and legal advice to residents, landlords, businesses and other stakeholders. Maintain regular communication with customers to ensure they are updated on the progress of investigations. Work collaboratively with internal teams and external partners to improve housing standards across the borough. Install and operate monitoring equipment where required and interpret results as part of enforcement investigations. Represent the Council at meetings, committees and partnership forums. Support the development of service procedures, policies and service improvement initiatives. Participate in publicity campaigns and joint enforcement initiatives across council services and partner agencies. Maintain professional competence and undertake ongoing professional development. Work flexibly to support enforcement activity, including occasional evening or weekend work where required. Lead on complex or contentious enforcement cases. Provide guidance, coaching and mentoring to colleagues within the team. Act as a lead officer on complex operational enforcement matters. Support the development of service improvement initiatives and enforcement campaigns. Key Requirements Strong knowledge of legislation relating to private sector housing enforcement. Experience carrying out inspections and enforcement activity within private sector housing. Experience preparing statutory notices and progressing enforcement cases. Ability to represent the authority in court or legal proceedings where required. Excellent written and verbal communication skills. Ability to manage complex caseloads and prioritise work effectively in a demanding environment. Strong partnership working skills and ability to engage with a wide range of stakeholders. Good IT literacy and experience using case management systems. Full UK driving licence and ability to travel across the borough. Ability to work independently and as part of a team. Understanding of working within diverse communities and maintaining confidentiality. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Private Sector Housing Officers, Housing Enforcement Officers and Environmental Health professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
31/03/2026
Contract
We're recruiting an experienced Private Sector Housing Officer to join a proactive enforcement team focused on improving housing standards across the private rented sector. This is a frontline regulatory role responsible for investigating housing conditions, enforcing private sector housing legislation and ensuring residential properties meet statutory requirements. The successful candidate will carry out inspections, take enforcement action where necessary and provide advice and education to landlords, tenants and businesses. This role combines office-based work with extensive site visits across the borough and requires a confident officer who can operate in challenging enforcement environments. The Role Carry out inspections of private sector housing to ensure compliance with housing legislation and licensing requirements. Investigate complaints relating to housing disrepair, property standards and residential licensing. Undertake enforcement action including the drafting, service and follow-up of statutory notices. Prepare and progress enforcement cases, including prosecutions and attendance at court to provide evidence. Provide technical and legal advice to residents, landlords, businesses and other stakeholders. Maintain regular communication with customers to ensure they are updated on the progress of investigations. Work collaboratively with internal teams and external partners to improve housing standards across the borough. Install and operate monitoring equipment where required and interpret results as part of enforcement investigations. Represent the Council at meetings, committees and partnership forums. Support the development of service procedures, policies and service improvement initiatives. Participate in publicity campaigns and joint enforcement initiatives across council services and partner agencies. Maintain professional competence and undertake ongoing professional development. Work flexibly to support enforcement activity, including occasional evening or weekend work where required. Lead on complex or contentious enforcement cases. Provide guidance, coaching and mentoring to colleagues within the team. Act as a lead officer on complex operational enforcement matters. Support the development of service improvement initiatives and enforcement campaigns. Key Requirements Strong knowledge of legislation relating to private sector housing enforcement. Experience carrying out inspections and enforcement activity within private sector housing. Experience preparing statutory notices and progressing enforcement cases. Ability to represent the authority in court or legal proceedings where required. Excellent written and verbal communication skills. Ability to manage complex caseloads and prioritise work effectively in a demanding environment. Strong partnership working skills and ability to engage with a wide range of stakeholders. Good IT literacy and experience using case management systems. Full UK driving licence and ability to travel across the borough. Ability to work independently and as part of a team. Understanding of working within diverse communities and maintaining confidentiality. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Private Sector Housing Officers, Housing Enforcement Officers and Environmental Health professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Adecco
Leasehold Programme Manager
Adecco Newham, Northumberland
Client Local Authority in Newham Job Title Leasehold Programme Manager Pay Rate 24.37 an hour PAYE/ 31.81 an hour UMBRELLA( 53,373 p.a.) Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To lead the dedicated Leaseholder Engagement Team responsible for delivering the engagement, communications, consultation, and enforcement-support functions of the Council's Flat Entrance Door (FED) Programme of Replacement across approximately 7,267 leasehold properties Key Responsibilities Programme Coordination and Planning Lead the planning and delivery of the FED Programme engagement workstream, ensuring alignment with overall programme milestones Develop and maintain the programme engagement plan, including phased rollout across high-rise, medium-rise, and low-rise stock Coordinate the team's activities to ensure efficient caseload management across 7,267 properties Monitor programme progress and report monthly to the FED Programme Board on KPIs, risks, and issues Team Management and Supervision Line manage three Leasehold Engagement Officers, including recruitment, induction, supervision, and performance management Allocate caseloads and monitor individual officer workloads to ensure equitable distribution and timely delivery Provide coaching, guidance, and support to team members on complex cases and difficult conversations Conduct regular 1:1 supervision meetings and team meetings to maintain communication and morale Section 20 Consultation Management Oversee the Section 20 consultation process, ensuring all statutory requirements and timescales are met Quality-assure all S20 documentation (Notice of Intention, Notice of Estimates, notification of award) before issue Liaise with Legal Services to ensure consultation materials are legally compliant and defensible Manage the processing of leaseholder observations and contractor nominations Escalation and Complex Case Management Act as the escalation point for complex, disputed, or sensitive cases requiring senior decision-making Handle complaints and formal representations from leaseholders or their representatives Liaise with Legal Services on potential FTT challenges and enforcement proceedings Make decisions on self-replacement opt-out applications where compliance with specification is uncertain Enforcement Protocol Oversight Oversee the initiation of the graduated enforcement protocol (Stages 1-4A) for non-participating leaseholders Ensure adequate evidence and documentation is compiled to support enforcement action Coordinate with Legal Services on breach notices, Section 146 notices, and forfeiture proceedings Essential Criteria Substantial experience in leasehold management, housing management, or a related field Proven experience of managing and supervising a team in a high-volume, target-driven environment Strong knowledge of the Landlord and Tenant Act 1985, including Section 20 consultation requirements Experience of managing statutory consultation processes with strict legal timescales Excellent communication skills, both written and verbal, with the ability to explain complex issues clearly Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
31/03/2026
Contract
Client Local Authority in Newham Job Title Leasehold Programme Manager Pay Rate 24.37 an hour PAYE/ 31.81 an hour UMBRELLA( 53,373 p.a.) Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To lead the dedicated Leaseholder Engagement Team responsible for delivering the engagement, communications, consultation, and enforcement-support functions of the Council's Flat Entrance Door (FED) Programme of Replacement across approximately 7,267 leasehold properties Key Responsibilities Programme Coordination and Planning Lead the planning and delivery of the FED Programme engagement workstream, ensuring alignment with overall programme milestones Develop and maintain the programme engagement plan, including phased rollout across high-rise, medium-rise, and low-rise stock Coordinate the team's activities to ensure efficient caseload management across 7,267 properties Monitor programme progress and report monthly to the FED Programme Board on KPIs, risks, and issues Team Management and Supervision Line manage three Leasehold Engagement Officers, including recruitment, induction, supervision, and performance management Allocate caseloads and monitor individual officer workloads to ensure equitable distribution and timely delivery Provide coaching, guidance, and support to team members on complex cases and difficult conversations Conduct regular 1:1 supervision meetings and team meetings to maintain communication and morale Section 20 Consultation Management Oversee the Section 20 consultation process, ensuring all statutory requirements and timescales are met Quality-assure all S20 documentation (Notice of Intention, Notice of Estimates, notification of award) before issue Liaise with Legal Services to ensure consultation materials are legally compliant and defensible Manage the processing of leaseholder observations and contractor nominations Escalation and Complex Case Management Act as the escalation point for complex, disputed, or sensitive cases requiring senior decision-making Handle complaints and formal representations from leaseholders or their representatives Liaise with Legal Services on potential FTT challenges and enforcement proceedings Make decisions on self-replacement opt-out applications where compliance with specification is uncertain Enforcement Protocol Oversight Oversee the initiation of the graduated enforcement protocol (Stages 1-4A) for non-participating leaseholders Ensure adequate evidence and documentation is compiled to support enforcement action Coordinate with Legal Services on breach notices, Section 146 notices, and forfeiture proceedings Essential Criteria Substantial experience in leasehold management, housing management, or a related field Proven experience of managing and supervising a team in a high-volume, target-driven environment Strong knowledge of the Landlord and Tenant Act 1985, including Section 20 consultation requirements Experience of managing statutory consultation processes with strict legal timescales Excellent communication skills, both written and verbal, with the ability to explain complex issues clearly Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Amarval Partners Ltd
Housing Officer
Amarval Partners Ltd Basildon, Essex
Housing Officer Our client based in East London provide housing management services in partnership with local authorities and are currently looking for a Housing officer to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible. Benefits Flexible shifts available Training provided on site and at head office prior to starting A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader Staff events and organised Team days with great incentives Responsibilities Dealing with queries from tenants Dealing with complaints and handling them in a professional manner Dealing with anti-social behaviour and liaising with relevant persons to resolve Working across two sites 5-7 minutes walk apart Being understanding and empathetic towards tenants who are vulnerable Liaising with local authorities regarding urgent placement or movement of current tenants to safe housing Liaising with contractors Requirements Previous experience of dealing with vulnerable families and individuals Knowledge of safeguarding responsibilities and training The ability to work independently and be proactive in emergency situations Be a driver as you will be working across two sites As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested.
31/03/2026
Full time
Housing Officer Our client based in East London provide housing management services in partnership with local authorities and are currently looking for a Housing officer to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible. Benefits Flexible shifts available Training provided on site and at head office prior to starting A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader Staff events and organised Team days with great incentives Responsibilities Dealing with queries from tenants Dealing with complaints and handling them in a professional manner Dealing with anti-social behaviour and liaising with relevant persons to resolve Working across two sites 5-7 minutes walk apart Being understanding and empathetic towards tenants who are vulnerable Liaising with local authorities regarding urgent placement or movement of current tenants to safe housing Liaising with contractors Requirements Previous experience of dealing with vulnerable families and individuals Knowledge of safeguarding responsibilities and training The ability to work independently and be proactive in emergency situations Be a driver as you will be working across two sites As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested.
carrington west
Principal Asset Manager
carrington west
Interim Principal Asset Manager London Borough of Enfield 3-month initial contract (with a view to extend) 2 days per week office-based + site visits as required The London Borough of Enfield is seeking an experienced Principal Asset Manager on an interim basis to support the management and optimisation of the Council's diverse commercial, operational and rural property portfolio. Working within the Estates team and closely with the Head of Estates, you will play a key role in managing a wide range of commercial assets while leading on landlord and tenant matters including rent reviews, lease renewals, asset strategy and income optimisation. This role will support the ongoing performance and strategic direction of the Council's investment portfolio, helping to deliver against the Strategic Asset Management Plan. The Portfolio You will be working across a significant and varied estate including: Approx 625 commercial assets Commercial investment portfolio valued at c. £135m Annual income of approximately £8m Key Responsibilities Day-to-day asset management across the Council's commercial property estate Leading rent reviews, lease renewals and landlord & tenant negotiations Identifying opportunities to optimise income and reduce voids Supporting asset strategy and portfolio performance Mentoring and supporting junior members of the team Providing professional property advice to senior officers and elected members Requirements for the role: UK Resident MRICS qualified Chartered Surveyor Strong experience within commercial asset management Proven track record delivering rent reviews, lease negotiations and portfolio management Minimum 3 years' experience within local authority or housing association. This is an excellent opportunity for an experienced surveyor to support the management of one of London's largest local authority estates while contributing to the strategic development of a significant commercial portfolio.
31/03/2026
Contract
Interim Principal Asset Manager London Borough of Enfield 3-month initial contract (with a view to extend) 2 days per week office-based + site visits as required The London Borough of Enfield is seeking an experienced Principal Asset Manager on an interim basis to support the management and optimisation of the Council's diverse commercial, operational and rural property portfolio. Working within the Estates team and closely with the Head of Estates, you will play a key role in managing a wide range of commercial assets while leading on landlord and tenant matters including rent reviews, lease renewals, asset strategy and income optimisation. This role will support the ongoing performance and strategic direction of the Council's investment portfolio, helping to deliver against the Strategic Asset Management Plan. The Portfolio You will be working across a significant and varied estate including: Approx 625 commercial assets Commercial investment portfolio valued at c. £135m Annual income of approximately £8m Key Responsibilities Day-to-day asset management across the Council's commercial property estate Leading rent reviews, lease renewals and landlord & tenant negotiations Identifying opportunities to optimise income and reduce voids Supporting asset strategy and portfolio performance Mentoring and supporting junior members of the team Providing professional property advice to senior officers and elected members Requirements for the role: UK Resident MRICS qualified Chartered Surveyor Strong experience within commercial asset management Proven track record delivering rent reviews, lease negotiations and portfolio management Minimum 3 years' experience within local authority or housing association. This is an excellent opportunity for an experienced surveyor to support the management of one of London's largest local authority estates while contributing to the strategic development of a significant commercial portfolio.
Rullion Managed Services
Resident Liaison Officer - Reading
Rullion Managed Services Reading, Oxfordshire
Job Title Resident Liaison Officer Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
31/03/2026
Contract
Job Title Resident Liaison Officer Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Confero Recruitment Group Ltd
Maintenance Officer
Confero Recruitment Group Ltd
My Glasgow based client is seeking a Maintenance Officer to join them on a temporary basis. The successful candidate will be responsible for delivering an efficient, maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance. Key Responsibilities Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss. Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability. Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting. Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy. Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets. Support tenant safety compliance, including damp & mould inspections and liaison with health & safety consultants. Maintain accurate asset management system records and contribute to performance reporting. Support policy development, complaints handling, training, and compliance with the Scottish Social Housing Charter. During your term at the Housing Association you will communicate and work closely with Tenants, Contractors, Asset Management Team, Customer Services, and senior management. This excellent position will offer the opportunity to work with a respected and progressive Housing Association, the position will last 3 months but could last longer. To find out more please apply or call Alasdair on (phone number removed)
31/03/2026
Seasonal
My Glasgow based client is seeking a Maintenance Officer to join them on a temporary basis. The successful candidate will be responsible for delivering an efficient, maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance. Key Responsibilities Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss. Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability. Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting. Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy. Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets. Support tenant safety compliance, including damp & mould inspections and liaison with health & safety consultants. Maintain accurate asset management system records and contribute to performance reporting. Support policy development, complaints handling, training, and compliance with the Scottish Social Housing Charter. During your term at the Housing Association you will communicate and work closely with Tenants, Contractors, Asset Management Team, Customer Services, and senior management. This excellent position will offer the opportunity to work with a respected and progressive Housing Association, the position will last 3 months but could last longer. To find out more please apply or call Alasdair on (phone number removed)
The Management Recruitment Group
Mechanical Contracts Manager
The Management Recruitment Group Fetcham, Surrey
Create a culture of service excellence focused on delivering outstanding client relationships and operational performance. T Brown Group, a leading property maintenance, repair, and installation organisation, is seeking to appoint a Mechanical Contracts Manager to oversee and drive the success of their Peabody Housing account. Specialising in servicing, repair, and installation of gas central heating and hot water systems for local authority and housing association landlords, this role is pivotal in ensuring exceptional service delivery and commercial performance across multiple contracts. As Mechanical Contracts Manager, you will act as the primary point of contact for clients, managing relationships from mobilisation through to de-mobilisation. You will monitor operational and administrative performance, lead Customer Relationship Officers, and work closely with field operations and department heads to maintain high standards and proactively address any performance risks. Your focus will be on delivering contracts in the most commercially advantageous manner, ensuring compliance, and driving continuous improvement. Key Responsibilities: Lead and manage client relationships, ensuring exceptional service delivery and satisfaction Monitor contract performance, KPI achievement, and financial targets, implementing improvement plans where necessary Produce and present detailed reports, budgets, and analysis to senior leadership and clients Drive commercial efficiency, including cost control and profitability across contracts Champion health and safety compliance and foster a culture of safety excellence Develop and mentor your team, ensuring continuous professional growth and high performance About You: You will bring proven experience in contract management and operational leadership within a customer-focused environment, ideally in property maintenance or M&E services. Strong commercial acumen, excellent communication skills, and the ability to influence and lead diverse teams are essential. A full driving licence and relevant technical qualifications (including ACS gas safety certifications) are required. Why Join Us? A salary of 59,647.90 + 6,000 car allowance is on offer. To arrange a confidential discussion, please contact our retained advisor Joe Glendon of The Management Recruitment Group (MRG) - (phone number removed). The closing date for applications is Sunday 5th April 2026. Interviews will be held in Leatherhead on Tuesday 21st April 2026.
31/03/2026
Full time
Create a culture of service excellence focused on delivering outstanding client relationships and operational performance. T Brown Group, a leading property maintenance, repair, and installation organisation, is seeking to appoint a Mechanical Contracts Manager to oversee and drive the success of their Peabody Housing account. Specialising in servicing, repair, and installation of gas central heating and hot water systems for local authority and housing association landlords, this role is pivotal in ensuring exceptional service delivery and commercial performance across multiple contracts. As Mechanical Contracts Manager, you will act as the primary point of contact for clients, managing relationships from mobilisation through to de-mobilisation. You will monitor operational and administrative performance, lead Customer Relationship Officers, and work closely with field operations and department heads to maintain high standards and proactively address any performance risks. Your focus will be on delivering contracts in the most commercially advantageous manner, ensuring compliance, and driving continuous improvement. Key Responsibilities: Lead and manage client relationships, ensuring exceptional service delivery and satisfaction Monitor contract performance, KPI achievement, and financial targets, implementing improvement plans where necessary Produce and present detailed reports, budgets, and analysis to senior leadership and clients Drive commercial efficiency, including cost control and profitability across contracts Champion health and safety compliance and foster a culture of safety excellence Develop and mentor your team, ensuring continuous professional growth and high performance About You: You will bring proven experience in contract management and operational leadership within a customer-focused environment, ideally in property maintenance or M&E services. Strong commercial acumen, excellent communication skills, and the ability to influence and lead diverse teams are essential. A full driving licence and relevant technical qualifications (including ACS gas safety certifications) are required. Why Join Us? A salary of 59,647.90 + 6,000 car allowance is on offer. To arrange a confidential discussion, please contact our retained advisor Joe Glendon of The Management Recruitment Group (MRG) - (phone number removed). The closing date for applications is Sunday 5th April 2026. Interviews will be held in Leatherhead on Tuesday 21st April 2026.

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