Technical Services Advisor

At Saint-Gobain Exterior Solutions, we're looking for a Technical Services Advisor to join our Technical team, supporting customers and colleagues with high-quality, compliant technical and design solutions across our portfolio of products and systems.

This role plays a key part in ensuring projects progress efficiently and in line with current legislation, building regulations and best practice. You'll provide accurate technical advice, produce technical documentation, and act as a trusted technical point of contact for customers, specifiers and internal stakeholders.

This is a full-time permanent role based in either our Telford, or Flitwick offices.

What we're looking for:

• Qualification in a building, architectural or engineering-related discipline
• Ability to read and interpret architectural and construction drawings
• Experience using AutoDesk software to produce CAD drawings
• Strong working knowledge of Microsoft Word and Excel
• Understanding of building regulations and general construction practice
• Excellent communication, analytical and problem-solving skills
• High attention to detail, with the ability to manage priorities and meet deadlines
• A customer-focused mindset with a passion for delivering quality technical support

What you will be doing:

• Provide accurate, compliant technical and design support to customers and internal teams
• Produce technical documentation including specifications, quotations, drawings and thermal calculations
• Support Area Sales Managers and the wider commercial team with technical input on projects
• Ensure all advice and documentation aligns with current legislation, standards and company policies
• Manage and prioritise technical enquiries to meet agreed service levels
• Build strong working relationships with customers, specifiers and internal stakeholders
• Contribute to continuous improvement through technical insight and feedback

Are Saint-Gobain Exterior Solutions inclusive employers?

Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world.

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision-making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any flexibility you might need for this role. Whilst we can't promise to meet every request, we do promise to listen.