Your new company A West Midlands housing provider is seeking an experienced Housing Officer to join their team on a temporary basis for a minimum of 2 months. Managing a diverse housing portfolio across the Midlands, the organisation is committed to creating safe, sustainable and thriving communities for its residents. Your new role As a Housing Officer, you will be responsible for delivering a high-quality estate management service across a varied housing patch. You will work closely with residents, contractors and partner agencies to ensure neighbourhoods remain safe, well-maintained and welcoming.Key responsibilities will include: Managing communal and external areas to ensure high standards of cleanliness, safety and presentation. Overseeing grounds maintenance, cleaning contracts and estate improvement initiatives. Investigating and resolving environmental issues including fly-tipping, abandoned properties, pest control and anti-social behaviour concerns. Carrying out estate inspections and ensuring compliance with health and safety requirements. Managing fire safety actions and supporting wider building safety programmes. Liaising with local authorities, police, contractors and other stakeholders to resolve community issues. Building positive relationships with residents and supporting tenancy sustainment. What you'll need to succeed Previous experience in an Estates Officer, Housing Officer, Neighbourhood Officer or similar housing management role. Strong understanding of estate management, health and safety, and neighbourhood services. Experience of tenant liaison & customer service. Experience managing contractors and monitoring service delivery standards. Ability to investigate and resolve complex tenancy and environmental issues. Excellent communication and stakeholder management skills. A proactive approach with the ability to manage a busy and varied caseload. Full UK driving licence and access to a vehicle. What you'll get in return Competitive hourly rate of 23 - 27 per hour (dependent on experience). Mileage payments. Minimum 2-month temporary contract with the potential for extension. Hybrid working arrangement with a mix of working in office, site visits and home working. Opportunity to work with a highly regarded housing provider and make a real impact within local communities. Weekly pay through Hays Recruitment. Dedicated consultant support throughout your assignment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
19/08/2026
Seasonal
Your new company A West Midlands housing provider is seeking an experienced Housing Officer to join their team on a temporary basis for a minimum of 2 months. Managing a diverse housing portfolio across the Midlands, the organisation is committed to creating safe, sustainable and thriving communities for its residents. Your new role As a Housing Officer, you will be responsible for delivering a high-quality estate management service across a varied housing patch. You will work closely with residents, contractors and partner agencies to ensure neighbourhoods remain safe, well-maintained and welcoming.Key responsibilities will include: Managing communal and external areas to ensure high standards of cleanliness, safety and presentation. Overseeing grounds maintenance, cleaning contracts and estate improvement initiatives. Investigating and resolving environmental issues including fly-tipping, abandoned properties, pest control and anti-social behaviour concerns. Carrying out estate inspections and ensuring compliance with health and safety requirements. Managing fire safety actions and supporting wider building safety programmes. Liaising with local authorities, police, contractors and other stakeholders to resolve community issues. Building positive relationships with residents and supporting tenancy sustainment. What you'll need to succeed Previous experience in an Estates Officer, Housing Officer, Neighbourhood Officer or similar housing management role. Strong understanding of estate management, health and safety, and neighbourhood services. Experience of tenant liaison & customer service. Experience managing contractors and monitoring service delivery standards. Ability to investigate and resolve complex tenancy and environmental issues. Excellent communication and stakeholder management skills. A proactive approach with the ability to manage a busy and varied caseload. Full UK driving licence and access to a vehicle. What you'll get in return Competitive hourly rate of 23 - 27 per hour (dependent on experience). Mileage payments. Minimum 2-month temporary contract with the potential for extension. Hybrid working arrangement with a mix of working in office, site visits and home working. Opportunity to work with a highly regarded housing provider and make a real impact within local communities. Weekly pay through Hays Recruitment. Dedicated consultant support throughout your assignment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Housing Officer (Compliance) - Part Time A part-time Housing Officer opportunity is available within a busy housing service. This temporary role is expected to run for around 6 months and would suit someone with strong housing management experience who is confident working with tenants, contractors and internal teams. Location: Norwich Rate: 23.93 (Umbrella) Hours: 16 hours per week Contract: Temporary - 6 months minimumFlexible Working Pattern: Hours can be worked across either 2 or 3 days, depending on the successful candidate's preference. Based on service needs, there is flexibility around how the hours are structured. Your New Organisation You will be joining an established housing team that provides support to residents and helps ensure properties remain safe, well-managed and compliant. The role is part-time and offers flexibility around how the weekly hours are worked. Your New Role This is a varied part-time role where you will help residents, support the wider housing team and help keep key compliance work moving. This will include supporting with EICRs, gas safety checks, property access, appointments, resident contact and general housing-related follow-up. Key duties will include: Speak with residents to arrange appointments and property access. Support compliance activity, including EICRs, gas safety checks and follow-up visits. Help resolve simple tenancy, property and housing-related queries. Keep case notes, appointments and records up to date. Work with colleagues, contractors and partner teams to make sure actions are completed. Provide a helpful and professional service to residents. What You'll Need to Succeed Essential: Previous experience in housing management, tenancy management, neighbourhoods or a similar housing role. Confident managing a varied caseload. Experience working with customers, including those with additional support needs. Good understanding of tenancy issues, safeguarding and resident engagement. Strong communication, organisation and record-keeping skills. Full UK Driving Licence. Desirable: Experience supporting compliance work such as EICRs, gas safety, property access, inspections or contractor liaison. Knowledge of social housing processes and landlord responsibilities. CIH qualification or working towards one. What You'll Get in Return Part-time hours that can fit around other commitments. Flexibility to work the 16 hours across either 2 or 3 days. Temporary 6-month assignment with a well-established housing team. Competitive umbrella rate of 23.93 per hour. A varied role where you can use your housing experience without committing to full-time hours. Supportive team environment and the chance to make a positive impact for residents. What You Need to Do Now If you're interested in this role, click 'apply now' to submit an up-to-date CV, or contact Adam Tooley at Hays Housing for a confidential discussion. Adam Tooley Recruitment Consultant - Housing Hays Specialist Recruitment D:E: Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
17/08/2026
Seasonal
Housing Officer (Compliance) - Part Time A part-time Housing Officer opportunity is available within a busy housing service. This temporary role is expected to run for around 6 months and would suit someone with strong housing management experience who is confident working with tenants, contractors and internal teams. Location: Norwich Rate: 23.93 (Umbrella) Hours: 16 hours per week Contract: Temporary - 6 months minimumFlexible Working Pattern: Hours can be worked across either 2 or 3 days, depending on the successful candidate's preference. Based on service needs, there is flexibility around how the hours are structured. Your New Organisation You will be joining an established housing team that provides support to residents and helps ensure properties remain safe, well-managed and compliant. The role is part-time and offers flexibility around how the weekly hours are worked. Your New Role This is a varied part-time role where you will help residents, support the wider housing team and help keep key compliance work moving. This will include supporting with EICRs, gas safety checks, property access, appointments, resident contact and general housing-related follow-up. Key duties will include: Speak with residents to arrange appointments and property access. Support compliance activity, including EICRs, gas safety checks and follow-up visits. Help resolve simple tenancy, property and housing-related queries. Keep case notes, appointments and records up to date. Work with colleagues, contractors and partner teams to make sure actions are completed. Provide a helpful and professional service to residents. What You'll Need to Succeed Essential: Previous experience in housing management, tenancy management, neighbourhoods or a similar housing role. Confident managing a varied caseload. Experience working with customers, including those with additional support needs. Good understanding of tenancy issues, safeguarding and resident engagement. Strong communication, organisation and record-keeping skills. Full UK Driving Licence. Desirable: Experience supporting compliance work such as EICRs, gas safety, property access, inspections or contractor liaison. Knowledge of social housing processes and landlord responsibilities. CIH qualification or working towards one. What You'll Get in Return Part-time hours that can fit around other commitments. Flexibility to work the 16 hours across either 2 or 3 days. Temporary 6-month assignment with a well-established housing team. Competitive umbrella rate of 23.93 per hour. A varied role where you can use your housing experience without committing to full-time hours. Supportive team environment and the chance to make a positive impact for residents. What You Need to Do Now If you're interested in this role, click 'apply now' to submit an up-to-date CV, or contact Adam Tooley at Hays Housing for a confidential discussion. Adam Tooley Recruitment Consultant - Housing Hays Specialist Recruitment D:E: Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Site Manager - Planned Retrofit Works 55k + package Hereford based We are working with a leading Social Housing contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing across the Hereford and Ledbury areas. Work scopes include solar PV, air source heat pumps and window & door replacements. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 55K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
13/08/2026
Full time
Site Manager - Planned Retrofit Works 55k + package Hereford based We are working with a leading Social Housing contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing across the Hereford and Ledbury areas. Work scopes include solar PV, air source heat pumps and window & door replacements. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 55K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
Housing Officer (Compliance) - Part Time A part-time Housing Officer opportunity is available within a busy housing service. This temporary role is expected to run for around 6 months and would suit someone with strong housing management experience who is confident working with tenants, contractors and internal teams. Location: Norwich Rate: 23.93 (Umbrella) Hours: 16 hours per week Contract: Temporary - 6 months minimumFlexible Working Pattern: Hours can be worked across either 2 or 3 days, depending on the successful candidate's preference. Based on service needs, there is flexibility around how the hours are structured. Your New Organisation You will be joining an established housing team that provides support to residents and helps ensure properties remain safe, well-managed and compliant. The role is part-time and offers flexibility around how the weekly hours are worked. Your New Role This is a varied part-time role where you will help residents, support the wider housing team and help keep key compliance work moving. This will include supporting with EICRs, gas safety checks, property access, appointments, resident contact and general housing-related follow-up. Key duties will include: Speak with residents to arrange appointments and property access. Support compliance activity, including EICRs, gas safety checks and follow-up visits. Help resolve simple tenancy, property and housing-related queries. Keep case notes, appointments and records up to date. Work with colleagues, contractors and partner teams to make sure actions are completed. Provide a helpful and professional service to residents. What You'll Need to Succeed Essential: Previous experience in housing management, tenancy management, neighbourhoods or a similar housing role. Confident managing a varied caseload. Experience working with customers, including those with additional support needs. Good understanding of tenancy issues, safeguarding and resident engagement. Strong communication, organisation and record-keeping skills. Full UK Driving Licence. Desirable: Experience supporting compliance work such as EICRs, gas safety, property access, inspections or contractor liaison. Knowledge of social housing processes and landlord responsibilities. CIH qualification or working towards one. What You'll Get in Return Part-time hours that can fit around other commitments. Flexibility to work the 16 hours across either 2 or 3 days. Temporary 6-month assignment with a well-established housing team. Competitive umbrella rate of 23.93 per hour. A varied role where you can use your housing experience without committing to full-time hours. Supportive team environment and the chance to make a positive impact for residents. What You Need to Do Now If you're interested in this role, click 'apply now' to submit an up-to-date CV, or contact Adam Tooley at Hays Housing for a confidential discussion. Adam Tooley Recruitment Consultant - Housing Hays Specialist Recruitment D:(phone number removed)E: Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
13/08/2026
Seasonal
Housing Officer (Compliance) - Part Time A part-time Housing Officer opportunity is available within a busy housing service. This temporary role is expected to run for around 6 months and would suit someone with strong housing management experience who is confident working with tenants, contractors and internal teams. Location: Norwich Rate: 23.93 (Umbrella) Hours: 16 hours per week Contract: Temporary - 6 months minimumFlexible Working Pattern: Hours can be worked across either 2 or 3 days, depending on the successful candidate's preference. Based on service needs, there is flexibility around how the hours are structured. Your New Organisation You will be joining an established housing team that provides support to residents and helps ensure properties remain safe, well-managed and compliant. The role is part-time and offers flexibility around how the weekly hours are worked. Your New Role This is a varied part-time role where you will help residents, support the wider housing team and help keep key compliance work moving. This will include supporting with EICRs, gas safety checks, property access, appointments, resident contact and general housing-related follow-up. Key duties will include: Speak with residents to arrange appointments and property access. Support compliance activity, including EICRs, gas safety checks and follow-up visits. Help resolve simple tenancy, property and housing-related queries. Keep case notes, appointments and records up to date. Work with colleagues, contractors and partner teams to make sure actions are completed. Provide a helpful and professional service to residents. What You'll Need to Succeed Essential: Previous experience in housing management, tenancy management, neighbourhoods or a similar housing role. Confident managing a varied caseload. Experience working with customers, including those with additional support needs. Good understanding of tenancy issues, safeguarding and resident engagement. Strong communication, organisation and record-keeping skills. Full UK Driving Licence. Desirable: Experience supporting compliance work such as EICRs, gas safety, property access, inspections or contractor liaison. Knowledge of social housing processes and landlord responsibilities. CIH qualification or working towards one. What You'll Get in Return Part-time hours that can fit around other commitments. Flexibility to work the 16 hours across either 2 or 3 days. Temporary 6-month assignment with a well-established housing team. Competitive umbrella rate of 23.93 per hour. A varied role where you can use your housing experience without committing to full-time hours. Supportive team environment and the chance to make a positive impact for residents. What You Need to Do Now If you're interested in this role, click 'apply now' to submit an up-to-date CV, or contact Adam Tooley at Hays Housing for a confidential discussion. Adam Tooley Recruitment Consultant - Housing Hays Specialist Recruitment D:(phone number removed)E: Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
4Recruitment Services are seeking a Resident Liaison & Safety Officer for our clientbased in Dorking, Surrey. Our client provides retirement housing for people over the age of 55. You will be required to: Ensure the safety and security of the property. Ensure all health & safety, safeguarding and fire management concerns are reported immediately, and monitored as required. Arrange signing up and viewing with new potential residents Dealing wIth any with anti social behaviour. This role is perfect for someone with facilities management experience who is committed to ensuring the safety, security, and well-being of residents in sheltered housing. DUTIES AND RESPONSIBILITIES INCLUDE: To be a key-holder for the building and ensure security of the communal areas and facilities To be the first point of contact and manage access to the building for residents, contractors and visitors Meet contractors on site and facilitate access to communal areas to carry out repairs, planned maintenance and servicing of facilities and plant equipment Allow access to utility companies for essential maintenance and servicing of equipment Manage and monitor the laundry facilities & communal areas Monitor and facilitate resolution of complaints relating to communal areas and facilities Monitor cleaning staff to ensure the property conditions are maintained and provide a welcoming environment Monitor and advise tenants on the management of their rent accounts and arrears Carry out regular inspections of the building to identify and resolve repair, maintenance and security issues Raise repairs, facilitate access and guidance to the affected areas for contractors Complete water testing in communal areas Carry out testing of communal emergency lighting and fire fighting equipment in line with the associations health and safety processes Ensure that all actions identified in the fire risk assessment for the service are completed and access to the building is co-ordinated with the contractors Manage or provide gritting at the property in line with the service gritting plan as required Carry out health and safety inspections of the building and record the outcomes in line with service standards Monitoring accidents, incidents and near misses in line with the clients health and safety procedures ESSENTIAL REQUIREMENTS INCLUDE: Facilities management experience Excellent customer services skills Overall knowledge and experience of working with older people, and/or general public and service providers in a service based role Self motivated with the ability to prioritise your workload whilst being adaptable to the needs of the residents or service requirements Knowledge and understanding of the housing/building management sector Understanding or experience of health and safety issues and management Must have be able to drive & have car business insurance Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
12/08/2026
Contract
4Recruitment Services are seeking a Resident Liaison & Safety Officer for our clientbased in Dorking, Surrey. Our client provides retirement housing for people over the age of 55. You will be required to: Ensure the safety and security of the property. Ensure all health & safety, safeguarding and fire management concerns are reported immediately, and monitored as required. Arrange signing up and viewing with new potential residents Dealing wIth any with anti social behaviour. This role is perfect for someone with facilities management experience who is committed to ensuring the safety, security, and well-being of residents in sheltered housing. DUTIES AND RESPONSIBILITIES INCLUDE: To be a key-holder for the building and ensure security of the communal areas and facilities To be the first point of contact and manage access to the building for residents, contractors and visitors Meet contractors on site and facilitate access to communal areas to carry out repairs, planned maintenance and servicing of facilities and plant equipment Allow access to utility companies for essential maintenance and servicing of equipment Manage and monitor the laundry facilities & communal areas Monitor and facilitate resolution of complaints relating to communal areas and facilities Monitor cleaning staff to ensure the property conditions are maintained and provide a welcoming environment Monitor and advise tenants on the management of their rent accounts and arrears Carry out regular inspections of the building to identify and resolve repair, maintenance and security issues Raise repairs, facilitate access and guidance to the affected areas for contractors Complete water testing in communal areas Carry out testing of communal emergency lighting and fire fighting equipment in line with the associations health and safety processes Ensure that all actions identified in the fire risk assessment for the service are completed and access to the building is co-ordinated with the contractors Manage or provide gritting at the property in line with the service gritting plan as required Carry out health and safety inspections of the building and record the outcomes in line with service standards Monitoring accidents, incidents and near misses in line with the clients health and safety procedures ESSENTIAL REQUIREMENTS INCLUDE: Facilities management experience Excellent customer services skills Overall knowledge and experience of working with older people, and/or general public and service providers in a service based role Self motivated with the ability to prioritise your workload whilst being adaptable to the needs of the residents or service requirements Knowledge and understanding of the housing/building management sector Understanding or experience of health and safety issues and management Must have be able to drive & have car business insurance Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
My Glasgow based client is seeking a Maintenance Officer to join them for 6 - 12 months. The successful candidate will be responsible for delivering an efficient, maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance. Key Responsibilities Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss. Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability. Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting. Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy. Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets. Support tenant safety compliance, including damp & mould inspections and liaison with health & safety consultants. Maintain accurate asset management system records and contribute to performance reporting. Support policy development, complaints handling, training, and compliance with the Scottish Social Housing Charter. During your term at the Housing Association you will communicate and work closely with Tenants, Contractors, Asset Management Team, Customer Services, and senior management. This excellent position will offer the opportunity to work with a respected and progressive Housing Association. To find out more, please apply or message Alasdair Reid.
12/08/2026
Contract
My Glasgow based client is seeking a Maintenance Officer to join them for 6 - 12 months. The successful candidate will be responsible for delivering an efficient, maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance. Key Responsibilities Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss. Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability. Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting. Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy. Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets. Support tenant safety compliance, including damp & mould inspections and liaison with health & safety consultants. Maintain accurate asset management system records and contribute to performance reporting. Support policy development, complaints handling, training, and compliance with the Scottish Social Housing Charter. During your term at the Housing Association you will communicate and work closely with Tenants, Contractors, Asset Management Team, Customer Services, and senior management. This excellent position will offer the opportunity to work with a respected and progressive Housing Association. To find out more, please apply or message Alasdair Reid.
Your new company A London Local Authority is seeking a customer-focused Resident Liaison Officer to join its Asset Management team. Working closely with the Housing Asset Data Manager, Stock Condition Surveyor and wider Property Services team, you will play a key role in ensuring residents remain informed, engaged and supported throughout property surveys, inspections and planned investment programmes.This is an excellent opportunity for an experienced housing professional who enjoys building positive relationships with residents whilst helping to improve housing services and property standards across the borough. Your new role As Resident Liaison Officer, you will act as the key point of contact between residents and the Asset Management team, ensuring effective communication regarding stock condition surveys, EPC assessments, property inspections and planned works programmes.You will be responsible for arranging appointments, managing resident enquiries, addressing concerns and ensuring residents receive clear and timely information about upcoming surveys and investment works. The role will require close collaboration with surveyors, contractors and internal stakeholders to help deliver a customer-focused service. What you'll need to succeed Previous experience working as a Resident Liaison Officer, Housing Officer, Customer Liaison Officer or similar role within housing, property or construction. Experience engaging with tenants, leaseholders and residents in a social housing or local authority environment. Strong communication and stakeholder management skills. Ability to manage sensitive situations professionally and empathetically. Experience coordinating appointments and managing customer enquiries. Strong administrative and organisational skills. Good IT skills, including Microsoft Office applications and housing management systems. Ability to work independently whilst supporting a wider project team. Desirable Knowledge of stock condition surveys and planned maintenance programmes. Experience supporting capital works, retrofit, compliance or asset management projects. Understanding of social housing regulations and customer service best practices. Experience working with diverse communities and vulnerable residents. What you'll get in return Competitive salary package. Membership of the Local Government Pension Scheme with generous employer contributions. Flexible and hybrid working arrangements. Generous annual leave entitlement. Ongoing learning and development opportunities. Opportunity to contribute towards improving homes and services for residents across a major London borough. Supportive and collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
07/08/2026
Full time
Your new company A London Local Authority is seeking a customer-focused Resident Liaison Officer to join its Asset Management team. Working closely with the Housing Asset Data Manager, Stock Condition Surveyor and wider Property Services team, you will play a key role in ensuring residents remain informed, engaged and supported throughout property surveys, inspections and planned investment programmes.This is an excellent opportunity for an experienced housing professional who enjoys building positive relationships with residents whilst helping to improve housing services and property standards across the borough. Your new role As Resident Liaison Officer, you will act as the key point of contact between residents and the Asset Management team, ensuring effective communication regarding stock condition surveys, EPC assessments, property inspections and planned works programmes.You will be responsible for arranging appointments, managing resident enquiries, addressing concerns and ensuring residents receive clear and timely information about upcoming surveys and investment works. The role will require close collaboration with surveyors, contractors and internal stakeholders to help deliver a customer-focused service. What you'll need to succeed Previous experience working as a Resident Liaison Officer, Housing Officer, Customer Liaison Officer or similar role within housing, property or construction. Experience engaging with tenants, leaseholders and residents in a social housing or local authority environment. Strong communication and stakeholder management skills. Ability to manage sensitive situations professionally and empathetically. Experience coordinating appointments and managing customer enquiries. Strong administrative and organisational skills. Good IT skills, including Microsoft Office applications and housing management systems. Ability to work independently whilst supporting a wider project team. Desirable Knowledge of stock condition surveys and planned maintenance programmes. Experience supporting capital works, retrofit, compliance or asset management projects. Understanding of social housing regulations and customer service best practices. Experience working with diverse communities and vulnerable residents. What you'll get in return Competitive salary package. Membership of the Local Government Pension Scheme with generous employer contributions. Flexible and hybrid working arrangements. Generous annual leave entitlement. Ongoing learning and development opportunities. Opportunity to contribute towards improving homes and services for residents across a major London borough. Supportive and collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Site Manager - External Planned Works 52k + car allowance or company vehicle Birmingham Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Planned Maintenance program in tenanted properties across Birmingham. Scope of works includes roofing, EWI, scaffolding, window replacements, brick slip and FRA works, across live environments. This is a client facing role where you will be responsible for delivering refurbishment programs through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 52K plus package. For your chance of securing this role please apply online now!
06/08/2026
Full time
Site Manager - External Planned Works 52k + car allowance or company vehicle Birmingham Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Planned Maintenance program in tenanted properties across Birmingham. Scope of works includes roofing, EWI, scaffolding, window replacements, brick slip and FRA works, across live environments. This is a client facing role where you will be responsible for delivering refurbishment programs through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 52K plus package. For your chance of securing this role please apply online now!
Repairs Supervisor (Social Housing) Repairs Supervisor Maintenance Supervisor Reactive Repairs Van & Fuel Card Provided Job Title: Repairs Supervisor (Reactive Maintenance) Location: Finsbury Park, North London (Base / Local Patch) Pay Rate: £27.00 per hour (CIS / Umbrella) Package: Company Van + Fuel Card Included Contract Type: Full-Time, Contract / Ongoing Hours: Monday to Friday, Standard Day Shift (42.5 hours per week) Mandatory Requirements: Full UK Driving Licence, Social Housing / Reactive Repairs Experience Are you an experienced, ticketed Repairs Supervisor or Maintenance Supervisor looking for an ongoing CIS contract based out of North London We are urgently recruiting a qualified Repairs Supervisor based out of Finsbury Park to oversee day-to-day reactive maintenance and repairs across local social housing property portfolios. Working with an established social housing contractor, you will lead a team of multi-trade operatives and sub-contractors, managing daily job schedules, pre- and post-inspections, quality control, and resident satisfaction across the North London patch. Why Apply for This Repairs Supervisor Position Competitive Rate: Earn £27.00 per hour (CIS) with reliable weekly pay. Full Company Package: Includes a Company Van and Fuel Card provided from day one. Great Location: Centrally based out of Finsbury Park, covering a compact local patch. Long-Term Stability: Ongoing contract position within a busy, high-volume reactive repairs team. Key Responsibilities: Operational Supervision: Lead and support multi-trade operatives and sub-contractors delivering reactive maintenance, emergency repairs, and estate works. Quality & Cost Control: Conduct thorough pre-inspections and post-inspections, auditing trade work against Schedule of Rates (SOR) and contract standards. Performance & WIP Management: Monitor job progress, manage Work in Progress (WIP) lists, and ensure key performance indicators (KPIs) and priority turnaround times are met. Health & Safety Compliance: Deliver site inductions, RAMS checks, and Toolbox Talks, enforcing strict H&S regulations on live residential sites. Resident & Client Liaison: De-escalate tenant complaints, handle access issues, and maintain strong working relationships with housing officers and local authority representatives. Requirements: Experience: Proven background as a Repairs Supervisor , Maintenance Supervisor , or Housing Supervisor within social housing, council, or housing association environments. Technical Knowledge: Strong working knowledge of reactive repairs, multi-trade works, and Schedule of Rates (SOR / NHF) . Mobility: Must hold a Full UK Driving Licence (Clean preferred) to utilise the company van. Certifications: Valid CSCS card and SSSTS / SMSTS preferred (or relevant trade qualification / equivalent supervisory experience). How to Apply: If you are an experienced Repairs Supervisor ready for an immediate start in Finsbury Park, click APPLY NOW with your updated CV for an immediate review.
05/08/2026
Full time
Repairs Supervisor (Social Housing) Repairs Supervisor Maintenance Supervisor Reactive Repairs Van & Fuel Card Provided Job Title: Repairs Supervisor (Reactive Maintenance) Location: Finsbury Park, North London (Base / Local Patch) Pay Rate: £27.00 per hour (CIS / Umbrella) Package: Company Van + Fuel Card Included Contract Type: Full-Time, Contract / Ongoing Hours: Monday to Friday, Standard Day Shift (42.5 hours per week) Mandatory Requirements: Full UK Driving Licence, Social Housing / Reactive Repairs Experience Are you an experienced, ticketed Repairs Supervisor or Maintenance Supervisor looking for an ongoing CIS contract based out of North London We are urgently recruiting a qualified Repairs Supervisor based out of Finsbury Park to oversee day-to-day reactive maintenance and repairs across local social housing property portfolios. Working with an established social housing contractor, you will lead a team of multi-trade operatives and sub-contractors, managing daily job schedules, pre- and post-inspections, quality control, and resident satisfaction across the North London patch. Why Apply for This Repairs Supervisor Position Competitive Rate: Earn £27.00 per hour (CIS) with reliable weekly pay. Full Company Package: Includes a Company Van and Fuel Card provided from day one. Great Location: Centrally based out of Finsbury Park, covering a compact local patch. Long-Term Stability: Ongoing contract position within a busy, high-volume reactive repairs team. Key Responsibilities: Operational Supervision: Lead and support multi-trade operatives and sub-contractors delivering reactive maintenance, emergency repairs, and estate works. Quality & Cost Control: Conduct thorough pre-inspections and post-inspections, auditing trade work against Schedule of Rates (SOR) and contract standards. Performance & WIP Management: Monitor job progress, manage Work in Progress (WIP) lists, and ensure key performance indicators (KPIs) and priority turnaround times are met. Health & Safety Compliance: Deliver site inductions, RAMS checks, and Toolbox Talks, enforcing strict H&S regulations on live residential sites. Resident & Client Liaison: De-escalate tenant complaints, handle access issues, and maintain strong working relationships with housing officers and local authority representatives. Requirements: Experience: Proven background as a Repairs Supervisor , Maintenance Supervisor , or Housing Supervisor within social housing, council, or housing association environments. Technical Knowledge: Strong working knowledge of reactive repairs, multi-trade works, and Schedule of Rates (SOR / NHF) . Mobility: Must hold a Full UK Driving Licence (Clean preferred) to utilise the company van. Certifications: Valid CSCS card and SSSTS / SMSTS preferred (or relevant trade qualification / equivalent supervisory experience). How to Apply: If you are an experienced Repairs Supervisor ready for an immediate start in Finsbury Park, click APPLY NOW with your updated CV for an immediate review.
Connect2Luton are excited to recruit a Mobile Home and Traveller Site Officer on behalf of Luton Borough Council. Main purpose of position: This specialist post will provide a single point of contact on behalf of the council in relation to all matters involving the Mobile Home and Traveller community which includes a diverse area covering individual support, site management, transit site provision, awareness training, community engagement and advising on related legislation and guidance. The postholder will be responsible for the delivery of effective and highly efficient management of the mobile home and traveller sites. This will include management of licenses, communal areas ensuring that internal and external communal areas are kept clean, free of rubbish, are well maintained and are safe for residents and other customers in line with specification. The postholder is responsible for the fair allocation of plots and act as the liaison between the council and the community. Co-ordinate the council's responsibilities in relation to unauthorised encampments which involves site visits, welfare assessments, provision of services, dealing with any community tensions from local residents and evidence preparation for legal purposes. Provide advice and assistance to private land owners and other stakeholders in relation to encampments on private land. Ensure the council meets its legal obligations in relation to the provision of the council Mobile Home and Traveller sites. You will be responsible to: Carry out proactive monitoring of internal and external communal areas, and services provided to assist in meeting of service standards, statutory obligations, health and safety, fire safety, performance targets, customer satisfaction and value for money. Act as eyes and ears on the site and build good working relationships with residents. Ensure the highest quality of authorised local authority travellers' sites by undertaking investigations, inspections and enforcement activities in response to complaints and enquiries, ensuring that government and council policies, objectives, plans, priorities and legislation are successfully implemented. To act as the single point of contact for the public, Members, Police, business owners, partner agencies, staff, etc. in respect of all council matters relating to the mobile home and traveller community. Undertake visits, inspections and audits; maintain accurate and timely records and ensure that license conditions are kept to at all times. Ensure that plots are brought to standard where issues are identified in audits and other visits working with other services, e.g. BTS, Children's Services and Adult Social Care as and when necessary. Take all appropriate action to enforce the license including the prevention of housing fraud. For all legal action as necessary take and prepare statements, prepare and serve notices for court, attend court hearings and carry out evictions. In a 'supporting people' role provide an advocacy and supporting role to mobile home and traveller individuals and communities. This involves support, advice and representation in relation to accessing services to which they are entitled including benefits, education, DWP claims, housing, health and welfare matters, etc. Work collaboratively and in partnership with other relevant internal council and external services (ASC, Children's, NHS and VCSE etc.) to provide a holistic and multi-disciplinary approach to tenancy support for high-risk cases, including people with multiple complex needs i.e. hoarding, mental health, substance misuse, domestic abuse etc. and hold and manage a case list taking the appropriate actions when necessary. Ensure that safeguarding alerts are made where necessary. Facilitate and develop appropriate consultation between the council and the Traveller community in the borough, ensuring that there is effective liaison between the community and the various agencies working in Ensure that notice and terminations are managed efficiently with a view to minimise rent loss. Manage the waiting list, terminations and sales in line with council policy. Complete sign-ups. Link into Tenant Participation, Green and Clean, BTS and other housing services as required. Skills and Experience: Knowledge and experience of the housing sector, ideally with experience of managing Mobile Home, Gypsy and Travellers services and sites Experience in implementing housing management practices such as allocation of accommodation/pitches, void management, tenancy management, customer involvement, neighbourhood management and anti-social behaviour Able to communicate effectively, and politely, in writing and verbally, with a range of people, including customers, internal colleagues and external agencies. Represent the service at internal and external meetings and maintain and build positive relationships Able to provide complex technical advice, offer realistic solutions to routine and complex technical issues and deal professionally with matters within the working remit Able to manage challenging and complex situations with strong negotiation and influencing skills In depth knowledge of current housing legislation, regulations and practice including detailed knowledge of housing issues, needs and operations In depth knowledge of housing management, welfare reform, benefits, debt and counselling and supporting and sustaining tenancies Full driving license with business insurance and access to own car or be able to travel around Luton and surrounding areas About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
05/08/2026
Seasonal
Connect2Luton are excited to recruit a Mobile Home and Traveller Site Officer on behalf of Luton Borough Council. Main purpose of position: This specialist post will provide a single point of contact on behalf of the council in relation to all matters involving the Mobile Home and Traveller community which includes a diverse area covering individual support, site management, transit site provision, awareness training, community engagement and advising on related legislation and guidance. The postholder will be responsible for the delivery of effective and highly efficient management of the mobile home and traveller sites. This will include management of licenses, communal areas ensuring that internal and external communal areas are kept clean, free of rubbish, are well maintained and are safe for residents and other customers in line with specification. The postholder is responsible for the fair allocation of plots and act as the liaison between the council and the community. Co-ordinate the council's responsibilities in relation to unauthorised encampments which involves site visits, welfare assessments, provision of services, dealing with any community tensions from local residents and evidence preparation for legal purposes. Provide advice and assistance to private land owners and other stakeholders in relation to encampments on private land. Ensure the council meets its legal obligations in relation to the provision of the council Mobile Home and Traveller sites. You will be responsible to: Carry out proactive monitoring of internal and external communal areas, and services provided to assist in meeting of service standards, statutory obligations, health and safety, fire safety, performance targets, customer satisfaction and value for money. Act as eyes and ears on the site and build good working relationships with residents. Ensure the highest quality of authorised local authority travellers' sites by undertaking investigations, inspections and enforcement activities in response to complaints and enquiries, ensuring that government and council policies, objectives, plans, priorities and legislation are successfully implemented. To act as the single point of contact for the public, Members, Police, business owners, partner agencies, staff, etc. in respect of all council matters relating to the mobile home and traveller community. Undertake visits, inspections and audits; maintain accurate and timely records and ensure that license conditions are kept to at all times. Ensure that plots are brought to standard where issues are identified in audits and other visits working with other services, e.g. BTS, Children's Services and Adult Social Care as and when necessary. Take all appropriate action to enforce the license including the prevention of housing fraud. For all legal action as necessary take and prepare statements, prepare and serve notices for court, attend court hearings and carry out evictions. In a 'supporting people' role provide an advocacy and supporting role to mobile home and traveller individuals and communities. This involves support, advice and representation in relation to accessing services to which they are entitled including benefits, education, DWP claims, housing, health and welfare matters, etc. Work collaboratively and in partnership with other relevant internal council and external services (ASC, Children's, NHS and VCSE etc.) to provide a holistic and multi-disciplinary approach to tenancy support for high-risk cases, including people with multiple complex needs i.e. hoarding, mental health, substance misuse, domestic abuse etc. and hold and manage a case list taking the appropriate actions when necessary. Ensure that safeguarding alerts are made where necessary. Facilitate and develop appropriate consultation between the council and the Traveller community in the borough, ensuring that there is effective liaison between the community and the various agencies working in Ensure that notice and terminations are managed efficiently with a view to minimise rent loss. Manage the waiting list, terminations and sales in line with council policy. Complete sign-ups. Link into Tenant Participation, Green and Clean, BTS and other housing services as required. Skills and Experience: Knowledge and experience of the housing sector, ideally with experience of managing Mobile Home, Gypsy and Travellers services and sites Experience in implementing housing management practices such as allocation of accommodation/pitches, void management, tenancy management, customer involvement, neighbourhood management and anti-social behaviour Able to communicate effectively, and politely, in writing and verbally, with a range of people, including customers, internal colleagues and external agencies. Represent the service at internal and external meetings and maintain and build positive relationships Able to provide complex technical advice, offer realistic solutions to routine and complex technical issues and deal professionally with matters within the working remit Able to manage challenging and complex situations with strong negotiation and influencing skills In depth knowledge of current housing legislation, regulations and practice including detailed knowledge of housing issues, needs and operations In depth knowledge of housing management, welfare reform, benefits, debt and counselling and supporting and sustaining tenancies Full driving license with business insurance and access to own car or be able to travel around Luton and surrounding areas About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Site Manager - Planned Works (Social Housing) Location: East London / Essex Salary: Up to 60,000 Site Manager - Social Housing Planned Works We're recruiting on behalf of a leading main contractor that has built an excellent reputation for delivering high-quality planned refurbishment programmes for local authorities and housing associations. Due to continued growth and the award of new long-term frameworks, they are looking to appoint an experienced Site Manager to join their operational team. This is a fantastic opportunity to work on secure, long-term contracts with a business that genuinely values its people and offers clear opportunities for progression. The Role As Site Manager, you will take responsibility for the day-to-day management of planned works projects within occupied social housing, ensuring works are delivered safely, on programme, within budget and to the highest quality standards. Typical projects include: Kitchen and bathroom replacement programmes Window and door installations Roofing works External decorations Internal and external refurbishments Decent Homes programmes Energy efficiency and retrofit works Working closely with the Contracts Manager, Resident Liaison Officers, Commercial team and subcontractors, you'll ensure projects run efficiently while maintaining excellent customer satisfaction. Key Responsibilities Manage day-to-day site operations across planned works projects. Coordinate subcontractors, direct labour and suppliers to deliver programmes efficiently. Ensure all works are completed safely and in line with company procedures. Monitor quality standards and carry out regular site inspections. Ensure projects are delivered on time and within budget. Maintain excellent relationships with clients, residents and stakeholders. Work alongside Resident Liaison Officers to minimise disruption to tenants. Complete site records, reports and progress updates. Conduct toolbox talks and ensure full health and safety compliance. Resolve on-site issues quickly and effectively to maintain programme delivery. About You We're looking to speak with experienced Site Managers who have a strong background delivering planned maintenance projects within the social housing sector. You'll ideally have: Previous experience as a Site Manager working for a main contractor. Strong knowledge of planned works within occupied social housing. Experience managing kitchen and bathroom programmes, external works or Decent Homes projects. Excellent leadership and organisational skills. Strong understanding of health and safety legislation. Ability to manage subcontractors and site teams effectively. Excellent communication and customer-facing skills. Full UK Driving Licence. What's on Offer? Salary up to 60,000 Long-term, secured work across East London and Essex Career progression with a growing main contractor Supportive management team and excellent working environment Opportunity to work on high-profile social housing frameworks Why Apply? If you're an experienced Site Manager looking for your next challenge in social housing planned works, we'd love to hear from you. Apply now or get in touch for a confidential conversation about this opportunity.
04/08/2026
Full time
Site Manager - Planned Works (Social Housing) Location: East London / Essex Salary: Up to 60,000 Site Manager - Social Housing Planned Works We're recruiting on behalf of a leading main contractor that has built an excellent reputation for delivering high-quality planned refurbishment programmes for local authorities and housing associations. Due to continued growth and the award of new long-term frameworks, they are looking to appoint an experienced Site Manager to join their operational team. This is a fantastic opportunity to work on secure, long-term contracts with a business that genuinely values its people and offers clear opportunities for progression. The Role As Site Manager, you will take responsibility for the day-to-day management of planned works projects within occupied social housing, ensuring works are delivered safely, on programme, within budget and to the highest quality standards. Typical projects include: Kitchen and bathroom replacement programmes Window and door installations Roofing works External decorations Internal and external refurbishments Decent Homes programmes Energy efficiency and retrofit works Working closely with the Contracts Manager, Resident Liaison Officers, Commercial team and subcontractors, you'll ensure projects run efficiently while maintaining excellent customer satisfaction. Key Responsibilities Manage day-to-day site operations across planned works projects. Coordinate subcontractors, direct labour and suppliers to deliver programmes efficiently. Ensure all works are completed safely and in line with company procedures. Monitor quality standards and carry out regular site inspections. Ensure projects are delivered on time and within budget. Maintain excellent relationships with clients, residents and stakeholders. Work alongside Resident Liaison Officers to minimise disruption to tenants. Complete site records, reports and progress updates. Conduct toolbox talks and ensure full health and safety compliance. Resolve on-site issues quickly and effectively to maintain programme delivery. About You We're looking to speak with experienced Site Managers who have a strong background delivering planned maintenance projects within the social housing sector. You'll ideally have: Previous experience as a Site Manager working for a main contractor. Strong knowledge of planned works within occupied social housing. Experience managing kitchen and bathroom programmes, external works or Decent Homes projects. Excellent leadership and organisational skills. Strong understanding of health and safety legislation. Ability to manage subcontractors and site teams effectively. Excellent communication and customer-facing skills. Full UK Driving Licence. What's on Offer? Salary up to 60,000 Long-term, secured work across East London and Essex Career progression with a growing main contractor Supportive management team and excellent working environment Opportunity to work on high-profile social housing frameworks Why Apply? If you're an experienced Site Manager looking for your next challenge in social housing planned works, we'd love to hear from you. Apply now or get in touch for a confidential conversation about this opportunity.
Your new company A London Local Authority is seeking a customer-focused Resident Liaison Officer to join its Asset Management team. Working closely with the Housing Asset Data Manager, Stock Condition Surveyor and wider Property Services team, you will play a key role in ensuring residents remain informed, engaged and supported throughout property surveys, inspections and planned investment programmes.This is an excellent opportunity for an experienced housing professional who enjoys building positive relationships with residents whilst helping to improve housing services and property standards across the borough. Your new role As Resident Liaison Officer, you will act as the key point of contact between residents and the Asset Management team, ensuring effective communication regarding stock condition surveys, EPC assessments, property inspections and planned works programmes.You will be responsible for arranging appointments, managing resident enquiries, addressing concerns and ensuring residents receive clear and timely information about upcoming surveys and investment works. The role will require close collaboration with surveyors, contractors and internal stakeholders to help deliver a customer-focused service. What you'll need to succeed Previous experience working as a Resident Liaison Officer, Housing Officer, Customer Liaison Officer or similar role within housing, property or construction. Experience engaging with tenants, leaseholders and residents in a social housing or local authority environment. Strong communication and stakeholder management skills. Ability to manage sensitive situations professionally and empathetically. Experience coordinating appointments and managing customer enquiries. Strong administrative and organisational skills. Good IT skills, including Microsoft Office applications and housing management systems. Ability to work independently whilst supporting a wider project team. Desirable Knowledge of stock condition surveys and planned maintenance programmes. Experience supporting capital works, retrofit, compliance or asset management projects. Understanding of social housing regulations and customer service best practices. Experience working with diverse communities and vulnerable residents. What you'll get in return Competitive salary package. Membership of the Local Government Pension Scheme with generous employer contributions. Flexible and hybrid working arrangements. Generous annual leave entitlement. Ongoing learning and development opportunities. Opportunity to contribute towards improving homes and services for residents across a major London borough. Supportive and collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
03/08/2026
Full time
Your new company A London Local Authority is seeking a customer-focused Resident Liaison Officer to join its Asset Management team. Working closely with the Housing Asset Data Manager, Stock Condition Surveyor and wider Property Services team, you will play a key role in ensuring residents remain informed, engaged and supported throughout property surveys, inspections and planned investment programmes.This is an excellent opportunity for an experienced housing professional who enjoys building positive relationships with residents whilst helping to improve housing services and property standards across the borough. Your new role As Resident Liaison Officer, you will act as the key point of contact between residents and the Asset Management team, ensuring effective communication regarding stock condition surveys, EPC assessments, property inspections and planned works programmes.You will be responsible for arranging appointments, managing resident enquiries, addressing concerns and ensuring residents receive clear and timely information about upcoming surveys and investment works. The role will require close collaboration with surveyors, contractors and internal stakeholders to help deliver a customer-focused service. What you'll need to succeed Previous experience working as a Resident Liaison Officer, Housing Officer, Customer Liaison Officer or similar role within housing, property or construction. Experience engaging with tenants, leaseholders and residents in a social housing or local authority environment. Strong communication and stakeholder management skills. Ability to manage sensitive situations professionally and empathetically. Experience coordinating appointments and managing customer enquiries. Strong administrative and organisational skills. Good IT skills, including Microsoft Office applications and housing management systems. Ability to work independently whilst supporting a wider project team. Desirable Knowledge of stock condition surveys and planned maintenance programmes. Experience supporting capital works, retrofit, compliance or asset management projects. Understanding of social housing regulations and customer service best practices. Experience working with diverse communities and vulnerable residents. What you'll get in return Competitive salary package. Membership of the Local Government Pension Scheme with generous employer contributions. Flexible and hybrid working arrangements. Generous annual leave entitlement. Ongoing learning and development opportunities. Opportunity to contribute towards improving homes and services for residents across a major London borough. Supportive and collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Site Manager Bristol Permanent Contract Immediate Start Available About Us Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Site Manager to oversee a decarbonisation programme across occupied Housing Association properties throughout the Bristol area. The Role As Site Manager, you will be responsible for the successful delivery of a large-scale social housing decarbonisation programme, overseeing works from pre-start through to completion. Projects will include energy efficiency improvements such as external wall insulation (EWI), loft insulation, window and door replacements, ventilation upgrades, air source heat pumps (ASHPs), solar PV installations and other retrofit measures. Working closely with residents, subcontractors, client representatives and internal teams, you will ensure works are delivered safely, to programme and to the highest quality standards while maintaining an excellent customer experience throughout the project. Day-to-Day Responsibilities Managing decarbonisation and retrofit works across occupied Housing Association properties. Overseeing site teams, specialist subcontractors and suppliers to ensure efficient project delivery. Ensuring all works are completed safely, on programme and in accordance with company procedures. Conducting regular site inspections, quality checks and progress reviews. Managing site health and safety compliance and maintaining accurate site records. Delivering site inductions, toolbox talks and safety briefings. Liaising with residents, Housing Association representatives, tenant liaison officers and client teams to provide updates and resolve any issues. Coordinating multiple trades involved in retrofit and energy efficiency works. Managing materials, labour and subcontractor performance. Monitoring programme milestones and reporting progress to the Contracts Manager. Ensuring all works are completed to specification, PAS 2030/2035 requirements (where applicable) and company quality standards. Promoting excellent customer service while working within occupied homes and maintaining strong client relationships. Requirements (Skills & Qualifications) Previous experience as a Site Manager delivering planned works, decarbonisation, retrofit or refurbishment projects within the social housing sector. Experience managing works within occupied Housing Association properties. Good understanding of retrofit and energy efficiency programmes, including EWI, insulation, ventilation, windows, doors and renewable technologies. Strong knowledge of health and safety legislation and site management procedures. SMSTS (Site Management Safety Training Scheme) Essential. First Aid at Work Essential. CSCS Card Essential. Proven experience managing subcontractors and direct labour teams. Excellent organisational and communication skills. Full UK Driving Licence. What's on Offer Immediate start available. Opportunity to work with a leading social housing contractor. Long-term decarbonisation programme across Housing Association properties in the Stroud area. Please apply or contact Kirsty at Build Recruitment on (phone number removed) for further details.
27/07/2026
Full time
Site Manager Bristol Permanent Contract Immediate Start Available About Us Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Site Manager to oversee a decarbonisation programme across occupied Housing Association properties throughout the Bristol area. The Role As Site Manager, you will be responsible for the successful delivery of a large-scale social housing decarbonisation programme, overseeing works from pre-start through to completion. Projects will include energy efficiency improvements such as external wall insulation (EWI), loft insulation, window and door replacements, ventilation upgrades, air source heat pumps (ASHPs), solar PV installations and other retrofit measures. Working closely with residents, subcontractors, client representatives and internal teams, you will ensure works are delivered safely, to programme and to the highest quality standards while maintaining an excellent customer experience throughout the project. Day-to-Day Responsibilities Managing decarbonisation and retrofit works across occupied Housing Association properties. Overseeing site teams, specialist subcontractors and suppliers to ensure efficient project delivery. Ensuring all works are completed safely, on programme and in accordance with company procedures. Conducting regular site inspections, quality checks and progress reviews. Managing site health and safety compliance and maintaining accurate site records. Delivering site inductions, toolbox talks and safety briefings. Liaising with residents, Housing Association representatives, tenant liaison officers and client teams to provide updates and resolve any issues. Coordinating multiple trades involved in retrofit and energy efficiency works. Managing materials, labour and subcontractor performance. Monitoring programme milestones and reporting progress to the Contracts Manager. Ensuring all works are completed to specification, PAS 2030/2035 requirements (where applicable) and company quality standards. Promoting excellent customer service while working within occupied homes and maintaining strong client relationships. Requirements (Skills & Qualifications) Previous experience as a Site Manager delivering planned works, decarbonisation, retrofit or refurbishment projects within the social housing sector. Experience managing works within occupied Housing Association properties. Good understanding of retrofit and energy efficiency programmes, including EWI, insulation, ventilation, windows, doors and renewable technologies. Strong knowledge of health and safety legislation and site management procedures. SMSTS (Site Management Safety Training Scheme) Essential. First Aid at Work Essential. CSCS Card Essential. Proven experience managing subcontractors and direct labour teams. Excellent organisational and communication skills. Full UK Driving Licence. What's on Offer Immediate start available. Opportunity to work with a leading social housing contractor. Long-term decarbonisation programme across Housing Association properties in the Stroud area. Please apply or contact Kirsty at Build Recruitment on (phone number removed) for further details.
Site Manager Stroud Area 6-Month Contract Immediate Start Available Weekly CIS Payments About Us Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Freelance Site Manager to oversee a decarbonisation programme across occupied Housing Association properties throughout the Stroud area. The Role As Site Manager, you will be responsible for the successful delivery of a large-scale social housing decarbonisation programme, overseeing works from pre-start through to completion. Projects will include energy efficiency improvements such as external wall insulation (EWI), loft insulation, window and door replacements, ventilation upgrades, air source heat pumps (ASHPs), solar PV installations and other retrofit measures. Working closely with residents, subcontractors, client representatives and internal teams, you will ensure works are delivered safely, to programme and to the highest quality standards while maintaining an excellent customer experience throughout the project. Day-to-Day Responsibilities Managing decarbonisation and retrofit works across occupied Housing Association properties. Overseeing site teams, specialist subcontractors and suppliers to ensure efficient project delivery. Ensuring all works are completed safely, on programme and in accordance with company procedures. Conducting regular site inspections, quality checks and progress reviews. Managing site health and safety compliance and maintaining accurate site records. Delivering site inductions, toolbox talks and safety briefings. Liaising with residents, Housing Association representatives, tenant liaison officers and client teams to provide updates and resolve any issues. Coordinating multiple trades involved in retrofit and energy efficiency works. Managing materials, labour and subcontractor performance. Monitoring programme milestones and reporting progress to the Contracts Manager. Ensuring all works are completed to specification, PAS 2030/2035 requirements (where applicable) and company quality standards. Promoting excellent customer service while working within occupied homes and maintaining strong client relationships. Requirements (Skills & Qualifications) Previous experience as a Site Manager delivering planned works, decarbonisation, retrofit or refurbishment projects within the social housing sector. Experience managing works within occupied Housing Association properties. Good understanding of retrofit and energy efficiency programmes, including EWI, insulation, ventilation, windows, doors and renewable technologies. Strong knowledge of health and safety legislation and site management procedures. SMSTS (Site Management Safety Training Scheme) Essential. First Aid at Work Essential. CSCS Card Essential. Proven experience managing subcontractors and direct labour teams. Excellent organisational and communication skills. Full UK Driving Licence. What's on Offer 6-month freelance contract. Immediate start available. Weekly CIS payments. Opportunity to work with a leading social housing contractor. Long-term decarbonisation programme across Housing Association properties in the Stroud area. Competitive day rate. Opportunity for contract extension based on project performance. Please apply or contact Kirsty at Build Recruitment on (phone number removed) for further details.
27/07/2026
Seasonal
Site Manager Stroud Area 6-Month Contract Immediate Start Available Weekly CIS Payments About Us Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Freelance Site Manager to oversee a decarbonisation programme across occupied Housing Association properties throughout the Stroud area. The Role As Site Manager, you will be responsible for the successful delivery of a large-scale social housing decarbonisation programme, overseeing works from pre-start through to completion. Projects will include energy efficiency improvements such as external wall insulation (EWI), loft insulation, window and door replacements, ventilation upgrades, air source heat pumps (ASHPs), solar PV installations and other retrofit measures. Working closely with residents, subcontractors, client representatives and internal teams, you will ensure works are delivered safely, to programme and to the highest quality standards while maintaining an excellent customer experience throughout the project. Day-to-Day Responsibilities Managing decarbonisation and retrofit works across occupied Housing Association properties. Overseeing site teams, specialist subcontractors and suppliers to ensure efficient project delivery. Ensuring all works are completed safely, on programme and in accordance with company procedures. Conducting regular site inspections, quality checks and progress reviews. Managing site health and safety compliance and maintaining accurate site records. Delivering site inductions, toolbox talks and safety briefings. Liaising with residents, Housing Association representatives, tenant liaison officers and client teams to provide updates and resolve any issues. Coordinating multiple trades involved in retrofit and energy efficiency works. Managing materials, labour and subcontractor performance. Monitoring programme milestones and reporting progress to the Contracts Manager. Ensuring all works are completed to specification, PAS 2030/2035 requirements (where applicable) and company quality standards. Promoting excellent customer service while working within occupied homes and maintaining strong client relationships. Requirements (Skills & Qualifications) Previous experience as a Site Manager delivering planned works, decarbonisation, retrofit or refurbishment projects within the social housing sector. Experience managing works within occupied Housing Association properties. Good understanding of retrofit and energy efficiency programmes, including EWI, insulation, ventilation, windows, doors and renewable technologies. Strong knowledge of health and safety legislation and site management procedures. SMSTS (Site Management Safety Training Scheme) Essential. First Aid at Work Essential. CSCS Card Essential. Proven experience managing subcontractors and direct labour teams. Excellent organisational and communication skills. Full UK Driving Licence. What's on Offer 6-month freelance contract. Immediate start available. Weekly CIS payments. Opportunity to work with a leading social housing contractor. Long-term decarbonisation programme across Housing Association properties in the Stroud area. Competitive day rate. Opportunity for contract extension based on project performance. Please apply or contact Kirsty at Build Recruitment on (phone number removed) for further details.
