Head of Reinstatement Cost Assessment, Luton or London Salary c 80,000 - 85,000 + Benefits Package (c15% bonus, 6.5k car allowance, 25 days holiday, medical, pension) We are currently working on behalf of Innovus Group, an established, well respected, and growing property company. Innovus are committed to delivering market leading solutions and professional services and as the Head of Reinstatement Costs, you will be contributing to our vision to recognised as the market leading provider of services to the UK's property sector. We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry. Who we are looking for Membership/Fellowship of the Royal Institution of Chartered Surveyors (MRICS/FRICS) Skills and Experience Substantial technical building surveying experience within the Insurance and Property Management sectors, covering a wide range of building types. Proven track record of successful project delivery, including the management of contractors and consultants. Strong commercial acumen with the ability to clearly articulate practice performance to senior management. Demonstrated ability and willingness to build strong team relationships and drive continuous improvement initiatives. In-depth understanding of health and safety legislation relevant to surveying, contractor management, and project delivery. Comprehensive knowledge of the RCA process and procedures, with strong understanding of the Residential Property Sector and associated regulations, including CDM. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels, both internally and externally. Previous experience within RCA and the insurance industry is beneficial. Strong people management and stakeholder engagement capabilities. Robust project management and delivery skills. Experience in insurance remediation works (e.g., fire and flood damage) is desirable. Proficient IT skills, including Windows, report writing, Spons, and database systems. Key Responsibilities: Leadership and Management: Provide leadership and direction to RCA team fostering a collaborative and high-performance work environment which focusses on service and growth. Mentor and develop staff, encouraging professional growth and skill enhancement. Drive a great people culture in the business that is inclusive, provides opportunity and delivers results. Define, measure and improve key performance indicators with a focus on service and efficiency. Contribute to effective performance management and build constructive relationships with partners to enhance customer service, value for money, and quality of workmanship. Regulatory Compliance and Risk Management: Stay current with relevant laws, regulations, and industry standards related to land surveying. Ensure that all RCA works comply with legal requirements. Identify and mitigate potential risks, ensuring the successful completion of deliverables. Collaboration: Engage positively with key stakeholders in the FirstPort, Campions and the wider Emeria UK Executive teams to drive intra group trading where possible. Engage proactively and positively with clients to provide confidence in services delivered. Agree and embed service level agreements for all business services activities with clients. Quality Assurance: Implement and maintain quality assurance processes to ensure the accuracy and precision of surveying data and deliverables. Produce documentation in full compliance with RICS regulations and best practice Budget Oversight: Manage the surveying department budgets across Innovus Surveyors. Effectively manage the surveying divisional budgets. Ensure costs are appropriately managed, forecasting is accurate, and risks are appropriately managed. This includes resource allocation, equipment procurement, and cost control measures. Technology Integration: Stay abreast of technological advancements in surveying tools and methods. Integrate new technologies to enhance the efficiency and capabilities of the surveying businesses bespoke to their needs. Business Development: Grow the business services division through organic, acquisitive and new product / market activities. Participate in business development activities to secure new surveying projects & to carry out any other duties necessary for the efficient operation of the team and assist the Director of Surveying as required. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
31/03/2026
Full time
Head of Reinstatement Cost Assessment, Luton or London Salary c 80,000 - 85,000 + Benefits Package (c15% bonus, 6.5k car allowance, 25 days holiday, medical, pension) We are currently working on behalf of Innovus Group, an established, well respected, and growing property company. Innovus are committed to delivering market leading solutions and professional services and as the Head of Reinstatement Costs, you will be contributing to our vision to recognised as the market leading provider of services to the UK's property sector. We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry. Who we are looking for Membership/Fellowship of the Royal Institution of Chartered Surveyors (MRICS/FRICS) Skills and Experience Substantial technical building surveying experience within the Insurance and Property Management sectors, covering a wide range of building types. Proven track record of successful project delivery, including the management of contractors and consultants. Strong commercial acumen with the ability to clearly articulate practice performance to senior management. Demonstrated ability and willingness to build strong team relationships and drive continuous improvement initiatives. In-depth understanding of health and safety legislation relevant to surveying, contractor management, and project delivery. Comprehensive knowledge of the RCA process and procedures, with strong understanding of the Residential Property Sector and associated regulations, including CDM. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels, both internally and externally. Previous experience within RCA and the insurance industry is beneficial. Strong people management and stakeholder engagement capabilities. Robust project management and delivery skills. Experience in insurance remediation works (e.g., fire and flood damage) is desirable. Proficient IT skills, including Windows, report writing, Spons, and database systems. Key Responsibilities: Leadership and Management: Provide leadership and direction to RCA team fostering a collaborative and high-performance work environment which focusses on service and growth. Mentor and develop staff, encouraging professional growth and skill enhancement. Drive a great people culture in the business that is inclusive, provides opportunity and delivers results. Define, measure and improve key performance indicators with a focus on service and efficiency. Contribute to effective performance management and build constructive relationships with partners to enhance customer service, value for money, and quality of workmanship. Regulatory Compliance and Risk Management: Stay current with relevant laws, regulations, and industry standards related to land surveying. Ensure that all RCA works comply with legal requirements. Identify and mitigate potential risks, ensuring the successful completion of deliverables. Collaboration: Engage positively with key stakeholders in the FirstPort, Campions and the wider Emeria UK Executive teams to drive intra group trading where possible. Engage proactively and positively with clients to provide confidence in services delivered. Agree and embed service level agreements for all business services activities with clients. Quality Assurance: Implement and maintain quality assurance processes to ensure the accuracy and precision of surveying data and deliverables. Produce documentation in full compliance with RICS regulations and best practice Budget Oversight: Manage the surveying department budgets across Innovus Surveyors. Effectively manage the surveying divisional budgets. Ensure costs are appropriately managed, forecasting is accurate, and risks are appropriately managed. This includes resource allocation, equipment procurement, and cost control measures. Technology Integration: Stay abreast of technological advancements in surveying tools and methods. Integrate new technologies to enhance the efficiency and capabilities of the surveying businesses bespoke to their needs. Business Development: Grow the business services division through organic, acquisitive and new product / market activities. Participate in business development activities to secure new surveying projects & to carry out any other duties necessary for the efficient operation of the team and assist the Director of Surveying as required. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Head of Reinstatement Cost Assessment, New Milton, Hampshire Salary c 80,000 - 85,000 + Benefits Package (c15% bonus, 6.5k car allowance, 25 days holiday, medical, pension) We have recently partnered with a fantastic company based in New Milton in Hampshire. Innovus Group, who have 25 years of trading behind them, a highly successful track record, and broad client base covering the UK. Innovus Group are committed to delivering market leading solutions and professional services and as the Head of RCA, you will be contributing to our vision to recognised as the market leading provider of services to the UK's property sector. About You: A Chartered Building Surveyor & member of the RICS. Substantial technical building surveying experience within the Insurance and Property Management sectors, covering a wide range of building types. Proven track record of successful project delivery, including the management of contractors and consultants. Strong commercial acumen with the ability to clearly articulate practice performance to senior management. Demonstrated ability and willingness to build strong team relationships and drive continuous improvement initiatives. In-depth understanding of health and safety legislation relevant to surveying, contractor management, and project delivery. Comprehensive knowledge of the RCA process and procedures, with strong understanding of the Residential Property Sector and associated regulations, including CDM. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels, both internally and externally. Previous experience within RCA and the insurance industry is beneficial. Strong people management and stakeholder engagement capabilities. Robust project management and delivery skills. Experience in insurance remediation works (e.g., fire and flood damage) is desirable. Proficient IT skills, including Windows, report writing, Spons, and database systems. About the role: Provide leadership and direction to the RCA team, fostering a collaborative and high-performance work environment which focusses on service and growth. Mentor and develop staff, encouraging professional growth and skill enhancement. Drive a great people culture in the business that is inclusive, provides opportunity and delivers results. Define, measure and improve key performance indicators with a focus on service and efficiency. Contribute to effective performance management and build constructive relationships with partners to enhance customer service, value for money, and quality of workmanship. Stay current with relevant laws, regulations, and industry standards related to land surveying. Ensure that all RCA works comply with legal requirements. Identify and mitigate potential risks, ensuring the successful completion of deliverables. Engage proactively and positively with clients to provide confidence in services delivered. Agree and embed service level agreements for all business services activities with clients. Implement and maintain quality assurance processes to ensure the accuracy and precision of surveying data and deliverables. Produce documentation in full compliance with RICS regulations and best practice. Manage the surveying department budgets across Innovus Surveyors. Effectively manage the surveying divisional budgets. Ensure costs are appropriately managed, forecasting is accurate, and risks are appropriately managed. This includes resource allocation, equipment procurement, and cost control measures. Stay abreast of technological advancements in surveying tools and methods. Integrate new technologies to enhance the efficiency and capabilities of the surveying businesses bespoke to their needs. Grow the business services division through organic, acquisitive, and new product / market activities. Participate in business development activities to secure new surveying projects. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
31/03/2026
Full time
Head of Reinstatement Cost Assessment, New Milton, Hampshire Salary c 80,000 - 85,000 + Benefits Package (c15% bonus, 6.5k car allowance, 25 days holiday, medical, pension) We have recently partnered with a fantastic company based in New Milton in Hampshire. Innovus Group, who have 25 years of trading behind them, a highly successful track record, and broad client base covering the UK. Innovus Group are committed to delivering market leading solutions and professional services and as the Head of RCA, you will be contributing to our vision to recognised as the market leading provider of services to the UK's property sector. About You: A Chartered Building Surveyor & member of the RICS. Substantial technical building surveying experience within the Insurance and Property Management sectors, covering a wide range of building types. Proven track record of successful project delivery, including the management of contractors and consultants. Strong commercial acumen with the ability to clearly articulate practice performance to senior management. Demonstrated ability and willingness to build strong team relationships and drive continuous improvement initiatives. In-depth understanding of health and safety legislation relevant to surveying, contractor management, and project delivery. Comprehensive knowledge of the RCA process and procedures, with strong understanding of the Residential Property Sector and associated regulations, including CDM. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels, both internally and externally. Previous experience within RCA and the insurance industry is beneficial. Strong people management and stakeholder engagement capabilities. Robust project management and delivery skills. Experience in insurance remediation works (e.g., fire and flood damage) is desirable. Proficient IT skills, including Windows, report writing, Spons, and database systems. About the role: Provide leadership and direction to the RCA team, fostering a collaborative and high-performance work environment which focusses on service and growth. Mentor and develop staff, encouraging professional growth and skill enhancement. Drive a great people culture in the business that is inclusive, provides opportunity and delivers results. Define, measure and improve key performance indicators with a focus on service and efficiency. Contribute to effective performance management and build constructive relationships with partners to enhance customer service, value for money, and quality of workmanship. Stay current with relevant laws, regulations, and industry standards related to land surveying. Ensure that all RCA works comply with legal requirements. Identify and mitigate potential risks, ensuring the successful completion of deliverables. Engage proactively and positively with clients to provide confidence in services delivered. Agree and embed service level agreements for all business services activities with clients. Implement and maintain quality assurance processes to ensure the accuracy and precision of surveying data and deliverables. Produce documentation in full compliance with RICS regulations and best practice. Manage the surveying department budgets across Innovus Surveyors. Effectively manage the surveying divisional budgets. Ensure costs are appropriately managed, forecasting is accurate, and risks are appropriately managed. This includes resource allocation, equipment procurement, and cost control measures. Stay abreast of technological advancements in surveying tools and methods. Integrate new technologies to enhance the efficiency and capabilities of the surveying businesses bespoke to their needs. Grow the business services division through organic, acquisitive, and new product / market activities. Participate in business development activities to secure new surveying projects. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
We are working with a well-established and growing property services business seeking to appoint a Head of RCA Surveying to lead and develop a national team. This is a senior leadership role with responsibility for both technical delivery and team performance. The successful candidate will play a key part in driving quality, consistency and growth across a specialist surveying function, while acting as a trusted support to the senior leadership team. The Role Lead and manage a national team of RCA Surveyors Oversee the delivery of high-quality reinstatement cost assessments and associated reporting Provide technical leadership and guidance across the team Support complex or high-value instructions where required Work closely with senior leadership on process improvement and operational efficiency Ensure all work is delivered in line with RICS standards, company procedures and legal requirements Maintain strong relationships with internal stakeholders and external clients Contribute to business development, identifying opportunities to expand services and win new work Drive team performance, capability development and continuous improvement This is a hands-on leadership role, combining operational oversight with technical involvement. Key Responsibilities Undertake property surveys and produce detailed RCA reports Ensure compliance with all relevant professional and regulatory standards Manage team performance, ensuring high levels of customer service and technical accuracy Support and develop surveyors through mentoring and ongoing professional development Build effective working relationships across property management and operational teams Contribute to wider business objectives, including growth and service development Candidate Profile MRICS qualified Strong background in building surveying within property management and/or insurance environments Proven experience delivering RCA instructions across a range of property types Previous experience managing or leading teams Strong commercial awareness and ability to report at senior level Solid understanding of health and safety legislation, including CDM Excellent stakeholder management and communication skills Experience in insurance-related works (such as fire or flood remediation) is advantageous Comfortable working across both strategic and operational responsibilities Additional Information National role with travel as required Full UK driving licence required This is an opportunity to take on a visible leadership position within a growing business, with scope to shape a team, influence direction and play a key role in its continued success.
31/03/2026
Full time
We are working with a well-established and growing property services business seeking to appoint a Head of RCA Surveying to lead and develop a national team. This is a senior leadership role with responsibility for both technical delivery and team performance. The successful candidate will play a key part in driving quality, consistency and growth across a specialist surveying function, while acting as a trusted support to the senior leadership team. The Role Lead and manage a national team of RCA Surveyors Oversee the delivery of high-quality reinstatement cost assessments and associated reporting Provide technical leadership and guidance across the team Support complex or high-value instructions where required Work closely with senior leadership on process improvement and operational efficiency Ensure all work is delivered in line with RICS standards, company procedures and legal requirements Maintain strong relationships with internal stakeholders and external clients Contribute to business development, identifying opportunities to expand services and win new work Drive team performance, capability development and continuous improvement This is a hands-on leadership role, combining operational oversight with technical involvement. Key Responsibilities Undertake property surveys and produce detailed RCA reports Ensure compliance with all relevant professional and regulatory standards Manage team performance, ensuring high levels of customer service and technical accuracy Support and develop surveyors through mentoring and ongoing professional development Build effective working relationships across property management and operational teams Contribute to wider business objectives, including growth and service development Candidate Profile MRICS qualified Strong background in building surveying within property management and/or insurance environments Proven experience delivering RCA instructions across a range of property types Previous experience managing or leading teams Strong commercial awareness and ability to report at senior level Solid understanding of health and safety legislation, including CDM Excellent stakeholder management and communication skills Experience in insurance-related works (such as fire or flood remediation) is advantageous Comfortable working across both strategic and operational responsibilities Additional Information National role with travel as required Full UK driving licence required This is an opportunity to take on a visible leadership position within a growing business, with scope to shape a team, influence direction and play a key role in its continued success.
