Operations and Executive Support Manager

Operations & Executive Support Manager

Failsworth Hybrid £35,000-£40,000

Be the engine behind a high-growth building services business

Zest4Talent is proud to be recruiting on behalf of a fast-growing, ambitious business operating within the built environment. This is a rare opportunity to step into a pivotal, career-defining role at a crucial stage of growth.

We're looking for an operations-driven, solutions-focused professional who understands how the build sector really works - someone who can spot problems, fix them, and put robust processes in place so they don't happen again.

If you've worked in construction, building compliance, property services, M&E, surveying or technical services, and you enjoy bringing order, structure and momentum to a growing business, this role will excite you.

The Role - Your Impact

As Operations & Executive Support Manager, you will act as the CEO's right-hand partner, helping to turn strategy into action and ensuring the business runs smoothly day to day.

This is not a passive support role. You'll be hands-on, influential, and trusted, with real autonomy to improve how the business operates.

You will:

• Act as the CEO's trusted operational and executive support
• Manage priorities, diaries, communications and actions
• Coordinate with clients, contractors, consultants and suppliers
• Oversee workflows from instruction through to completion
• Identify issues, bottlenecks and risks - and implement solutions
• Build, document and improve processes and SOPs
• Introduce better systems, tools and structure as the business scales
• Track KPIs, SLAs and operational performance
• Support admin staff, schedulers and field-based teams
• Oversee expenses, invoice chasing and operational finance admin
• Liaise with accountants and manage subcontractor payments
• Bring clarity, control and confidence to a fast-moving operation

? What We're Looking For

This role requires experience within the build sector. You must understand how technical, compliance-led or project-based businesses operate.

Essential:

• Proven experience supporting a CEO, founder or senior leader
• Background in construction, building compliance, property services, facilities, engineering or similar
• Strong operational mindset - you find solutions, not just problems
• Experience creating and improving processes and workflows
• Excellent organisational skills and attention to detail
• Confident coordinating teams and holding others accountable
• Strong communication skills at all levels
• Professional discretion and commercial awareness
• Comfortable working autonomously and anticipating needs

Experience in building compliance is highly desirable, but not essential if you bring strong sector understanding.

What's In It for You?

• £35,000-£38,000 salary
• Failsworth-based
• Join at the foundation stage of a growing business
• Real influence, visibility and long-term progression
• A supportive, hands-on CEO who values initiative and partnership
• A role with variety, ownership and genuine impact