420 jobs found

Immediate Start Circa 6 Weeks (Potential to Extend) We are currently recruiting for an experienced Resident Liaison Officer to support a planned maintenance programme. This role will be working on a live social housing scheme delivering various planned works. You will act as the key point of contact between residents and the site team, ensuring clear communication, managing expectations and maintaining high levels of customer satisfaction throughout the programme. Location: Atherstone Duties will include: Liaising with residents before, during and after works Managing access arrangements and appointments Handling queries and resolving any issues or complaints Supporting site teams with communication and updates Ensuring all resident engagement is documented accurately Requirements: Previous experience as a Resident Liaison Officer within social housing or planned maintenance environment Strong communication and organisational skills Asbestos Awareness (UKATA or IATP) Available to start within 1 week This is initially for circa 6 weeks, with potential for extension. If you have relevant experience and are available at short notice, please submit your CV today.

Site Manager (Roofing) A nationally operating property services contractor delivering planned maintenance, refurbishment, and retrofit solutions across the social housing sector are looking to add a Roofing Site Manager to their team. Partnering with housing associations and local authorities, they are committed to improving housing stock, enhancing energy efficiency, and delivering sustainable, community-focused solutions. Location: Staffordshire Position: Site Manager Salary: 38,000 - 42,000 per annum + vehicle + Package Contract Type : Permanent Availability: Immediately available Following continued growth and successful long-term framework appointments, we are seeking a highly competent and experienced Roofing Site Manager to support the delivery of high-volume roofing replacement and refurbishment programmes within occupied residential environments. Role Overview: Reporting to the Contracts Manager, the Roofing Site Manager will assume full operational responsibility for roofing works across multiple sites. You will lead site operations from mobilisation through to completion, ensuring works are delivered safely, efficiently, and in line with contractual obligations, programme targets, and quality standards. This role requires strong technical roofing expertise, excellent leadership capability, and proven experience managing works within the social housing sector. Scope of Works: Full pitched roof replacements (tiled, slate, concrete systems) Flat roofing installations (SBS felt, liquid waterproofing, single ply, GRP) Associated rainwater goods, fascia, soffits and cladding works Thermal upgrades including loft insulation and ventilation improvements Scaffold management and temporary works coordination Delivery within live, occupied properties Project values will typically range from 250k to 3m across planned programmes and long-term frameworks. Key Responsibilities: Manage day-to-day site operations across one or multiple projects Develop and maintain detailed programmes of works Coordinate direct labour and specialist subcontractors Ensure strict compliance with Health & Safety legislation and company HSEQ policies Conduct site inspections, audits and toolbox talks Promote a proactive safety culture and zero-harm environment Carry out staged inspections and ensure works meet specification Oversee snagging, defect resolution and client handover Attend progress meetings with clients and consultants Work collaboratively with Resident Liaison Officers Manage resident expectations and resolve escalated concerns professionally Monitor labour allocation and material usage Candidate Requirements: Demonstrable experience managing roofing works within the social housing sector Strong technical knowledge of pitched and flat roofing systems Experience delivering planned maintenance or capital works programmes Experience working within live, occupied residential settings SMSTS CSCS (Manager level) First Aid at Work Full UK Driving Licence Asbestos Awareness How to Apply: If you are interested in working for this established company, please apply with your updated CV.

Operations Manager - Social Housing Refurbishment/Planned Maintenance Lincolnshire based (with travel) 75K - 82K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Lincolnshire. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Operations Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 82,000 + Car/Allowance + Benefits.

Job Title Resident Liaison Officer Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

We are seeking an experienced Responsive Repairs Manager to lead and oversee a busy Local Housing Authorities property services function on an interim basis. This is a hands-on role for someone passionate about delivering high-quality services to residents and improving operational performance. About the Role You will lead a team of regional surveyors and property officers, managing the delivery of responsive repairs, voids, and planned / cyclical works. You ll ensure contracts, budgets, and service standards are met, and drive improvements in customer satisfaction, compliance, and value for money. This is a great opportunity to step in as an interim leader and make an immediate impact in a supportive, values-driven organisation. Key Responsibilities Lead and manage a regional property services team Oversee responsive repairs and voids services, ensuring high standards and timeliness Manage contractors, planned investment programmes, and budgets Implement process improvements and continuous service enhancements Ensure compliance with housing legislation, H&S regulations, and organisational policies Work closely with housing, finance, and leasehold teams Serve a diverse resident base, including vulnerable people with physical, learning, or mental health needs About You Significant experience managing property services in social housing Expertise in responsive repairs, voids, and planned programmes Strong leadership and team development skills In-depth knowledge of housing, tenancy, leasehold, and H&S legislation Experience delivering service improvements, budgets, and contract management Comfortable working with vulnerable residents and multi-disciplinary teams Additional Information Interim role 3 months initially Hybrid 2/3 days in office DBS check required Flexible location with some regional travel Immediate start preferred If you are a proactive, hands-on leader looking to make a tangible difference in property services, we would love to hear from you.

Administration Support Officer Location - Chesterfield Starting salary - 24,309.05 per annum and rising by annual increments to 25,744.30 per annum Permanent position Working hours - 37.5 hours per week (Monday-Friday) Sellick Partnership are working alongside a well-established housing association to assist with the recruitment of a Administration Support Officer to support their Health, safety and compliance Department team with various support duties ensuring an effective and efficient service is provided. Main Duties and Responsibilities for the Administration Support Officer To ensure a robust system is in place for monitoring & ordering, taking delivery & ensuring returns are sent back to the supplier. Issuing of PPE & Work Wear to Supervisors and or Managers To ensure that all Work Wear that is brought back to the Office is placed in the Recycling bins. To ensure that Pat Testing is carried out with our preferred contractor - Office Equipment Welfare Cabins, Community Buildings, Power Tools. To keep records of all items To ensure that Ladder Inspections are completed annually by our preferred contractor, keep records of all items that have passed and any items that has been declared faulty Organise any relevant Supervisor / Operative training Courses Essential experience for the role Previous experience administrative role Excellent ICT skills Can-do attitude Ability to work under pressure, responding flexibly to tight deadlines. Experience of dealing with internal and external customers at all levels of the organisation both by telephone and face to face If you think you are well-suited to the role or would like to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

A building surveyor inspects properties to assess their condition, identify defects, and ensure compliance with safety and housing standards. They prepare reports, recommend repairs, and oversee maintenance or improvement works to keep buildings safe, functional, and well-maintained. Client Details One of the largest local authorities in the UK, this organisation manages a substantial portfolio of social housing, providing homes to tens of thousands of residents across a major urban area. It is responsible for maintaining housing stock, delivering repairs and compliance programmes, and supporting communities through tenant-focused services and regeneration initiatives. Description Conduct detailed property inspections across social housing stock, identifying structural defects, damp & mould issues, fire safety risks, and compliance concerns in line with housing standards and legislation. Prepare technical reports, schedules of works, and cost estimates for repairs, planned maintenance, and major refurbishment projects. Manage contractors and oversee works on site, ensuring quality, health & safety compliance, and adherence to budgets and timelines. Strong knowledge of housing regulations, including HHSRS, Decent Homes Standard, disrepair legislation, and compliance programmes such as CWO (Compliance Works Officer) and VPID (Verification of Property Information Data). Effective stakeholder communication, liaising with tenants, housing officers, and local authorities to resolve issues sensitively and maintain high levels of customer satisfaction. Profile Proven experience in building surveying within social housing, with the ability to accurately diagnose defects, specify remedial works, and manage property inspections efficiently. Solid understanding of compliance frameworks (e.g. health & safety, fire risk, damp & mould, and housing standards), with a proactive approach to risk management and regulatory adherence. Strong project and contractor management skills, ensuring works are delivered on time, within budget, and to a high quality standard. Excellent communication and interpersonal abilities, capable of working empathetically with residents while coordinating effectively with internal teams and external contractors. Organised, detail-oriented, and solution-focused, with the ability to manage a varied workload, prioritise tasks, and maintain accurate records and reports. Job Offer Secure contract Immediate start Compeittive Hourly Rate

We are currently collaborating with a main contractor that specialises in the Panned maintenance, responsive repairs, and retrofit projects for local authorities and housing associations. With offices across the UK the company now employs over 700 skilled operatives and specialists delivering a national solution with a local focus. Since their inception 20 years ago, the company has grown rapidly having completed works on over 5,000 tenanted properties and now turnover in excess of 80 million offering comprehensive works covering full kitchen and bathroom replacements, electrical rewires, boiler changes, new heating systems, disabled adaptations, external insulated rendering, general roofing, loft insulation, and external environmental works. The Role Our client is seeking to appoint an experienced Contracts Manager to join their Roofing Division, working on pitched and flat roofing projects for social housing clients around the M25 and home counties. This role will be office-based in Essex two days per week, with the remaining time spent on site supporting delivery teams across live projects. The Contracts Manager will take responsibility for the successful planning, coordination, and delivery of multiple roofing schemes, ensuring they are delivered safely, on time, within budget, and to the required quality standards. Roles and responsibilities include but are not limited to: Oversee the delivery of multiple pitched and flat roofing projects across social housing portfolios Develop and manage project programmes using MS Project Manage and support a team of Site Managers, Supervisors, and Resident Liaison Officers (RLOs) Ensure projects are delivered in line with programme, budget, and client requirements Maintain strong relationships with local authorities, housing associations, and residents Monitor health, safety, and quality standards across all sites Coordinate subcontractors and direct labour to ensure efficient delivery Report on project progress, risks, and performance to senior management Resolve site and operational issues quickly and effectively The ideal candidate will have: Proven experience as a Contracts Manager within a main contractor or subcontracting environment Strong background in pitched and flat roofing projects, ideally within the social housing sector Experience managing multiple live projects and site teams simultaneously Competence in programme planning using MS Project Experience managing Site Managers, Supervisors, and RLOs Strong organisational, communication, and stakeholder management skills A practical, delivery-focused approach with a strong understanding of operational and commercial pressures

CLC, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Leeds office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You As a Resident Liaison Office, you will have: Experience in a Tenant/Resident Liaison role or customer-facing position within social housing, property maintenance or construction. Strong empathy and the ability to support vulnerable individuals with professionalism and care. Awareness of challenges faced by residents with dementia or other cognitive impairments. Excellent written and verbal communication skills with a calm, approachable manner. Highly organised, proactive and solution-focused. Confident working collaboratively with site teams and clients. Full UK driving licence (essential). What We Offer A competitive salary package Car Allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Service Charge Officer Either 12-month fixed term contract or permanent 31,937 - 39,922 Dartford area - Hybrid working Our client a housing association in London and Kent is looking for a Service Charge Officer to provide excellent customer service to all our clients service users by ensuring service charges are calculated and charged fairly to customers in accordance with legislation and agreements.The successful candidate will be responsible for: Setting service charge estimates for all existing homes annually, complying with tenancy agreements and leases and adhering to current legislation. Regular reconciliation of scheme accounts on finance accounting system identifying any discrepancies and provision of reports to relevant departments to investigate and resolve. Reconciling actual costs for all homes with a variable service charge and issue year end statement of accounts, complying with agreements, leases and current legislation. Work with external auditors, to provide answers to queries relating to the year-end accounts. Monitoring the financial performance of Managing agents by ensuring compliance with leases and agreements from estimates and final accounts. Reviewing all schemes ensuring existing reserve/sinking funds are up to date and accurately recorded or implemented if necessary and, following the annual reconciliation; notify residents (via audited accounts) of balance of reserve/sinking funds. Providing advice and support to the business to produce accurate service charge estimates for new schemes, including the calculation of charges for Capital Projects Committee, and collating and interpreting all legal documentation to ensure service charges are set in accordance with the same. To be considered for the role you will need: A good standard of education, with good numerical ability. Good understanding in the use of financial, and other, database systems. An operational understanding of all legislation and best practice as it relates to service charges. An operational understanding of the application of service charges in the social housing sector, including in the context of lease arrangements. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Tenancy Enforcement Officer / ASB Officer Surrey - Hybrid Working once a fortnight in the office and the rest home working and covering the patch in the Reigate and Banstead area 28 PAYE or 36 umbrella 6 month initial contract with the option to go permanent As the successful candidate you will effectively manage a case load of anti-social behaviour (ASB), neighbour dispute, and hoarding issues, taking a robust approach to tenancy breaches and initiating legal action as needed, but working with customers and other agencies to proactively prevent issues and mitigate the community impact pf disputes, demonstrating empathy and providing support and signposting as appropriate. You will also: Deliver case outcomes by managing ASB and tenancy breach cases to agreed targets, deadlines, and quality standards. Resolve breaches effectively, recommending proportionate enforcement actions (including injunctions, possession, or eviction) that protect communities and sustain tenancies where possible. Improve customer confidence by supporting victims and witnesses, securing clear statements, arranging referrals to specialist agencies, and ensuring their safety and wellbeing. Strengthen community safety by working with Estate Teams, Police, and other partners to deliver joint interventions, patrols, and preventative initiatives. To be considered for the role you will need: Proven experience in managing ASB cases, tenancy breaches, and enforcement actions within a social housing context. Working knowledge of civil proceedings, including preparing statements for use in these proceedings Ability to draft clearly written accurate and concise reports, statements and other written presentations. A full, clean driving licence Please click 'apply now' or call me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Intensive Housing Management Officer (FTC) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Intensive Housing Management Officer (FTC) Location: Havering. This service does not have step free access Salary: £27,000 (Annual Equivalent) Shift Pattern: 6 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs. About the Role We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. Key Responsibilities Include: Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Carry out regular occupancy checks. Ensure all repairs and maintenance issues are correctly reported and managed through to completion. Enhancing personal safety, health, and security through meaningful social interactions. Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Supporting residents to sustain their tenancies and achieve financial independence. Work with the wider team to support residents with their long term needs. Promoting economic wellbeing and helping residents reintegrate into the community. Complete safeguarding and other referrals where required. Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties. About You This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people s lives! You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: Previous experience in coordinating/delivering activities and interventions with people from different backgrounds Experience of working with people of complex backgrounds and/or a good understanding of the sector Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others; Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Rent Recovery Officer (Part-Time) Location: South Woodford Salary: 15,000 - 22,500 per annum (15-20 hours per week) Contract: Permanent Working Pattern: 3-4 days per week, flexible hours (office-based only) An excellent opportunity has arisen for a Rent Recovery Officer to join the Management Department at an established and highly respected Letting & Management organisation. This role is working with is one of London's leading Rent Guarantee Service Provision Specialists, working closely with Local and Central Government to procure properties that fulfil Emergency Housing requirements. We are seeking a dynamic, organised and articulate individual with proven social housing rent recovery experience. The successful candidate will be resilient, target-driven and confident managing complex arrears cases. Key Responsibilities Arrears Management Monitor rent accounts to identify early-stage arrears Take prompt and effective recovery action in line with company policy Universal Credit Specialism Provide expert support to tenants managing Universal Credit claims Assist with Housing Element applications to ensure accurate and timely payments Alternative Payment Arrangements (APAs) Identify high-risk cases Apply for Managed Payments to Landlords and third-party deductions where appropriate Tenancy Sustainment Conduct affordability assessments and income/expenditure reviews Negotiate sustainable repayment plans to prevent homelessness Legal Action and Court Support Prepare possession claims and supporting evidence Assist with County Court hearings where necessary Liaise with court-appointed bailiffs following possession orders Partnership Working Act as key liaison with Local Authority Housing Benefit teams Resolve complex payment disputes and benefit-related issues Experience and Knowledge Proven experience in rent collection or debt recovery within a Local Authority or Housing Association Strong understanding of Welfare Reform and Universal Credit Knowledge of Landlord and Tenant legislation and the Pre-Action Protocol for Rent Arrears Experience assisting tenants with Discretionary Housing Payments and hardship funds Skills Required Strong negotiation skills with the ability to balance empathy and firmness Excellent written and verbal communication skills Ability to draft legal notices and court documentation Proficiency in housing management systems and Microsoft Office High level of numerical accuracy and attention to detail Person Specification Resilient and professional when managing challenging caseloads Target-driven with a focus on arrears reduction KPIs Highly organised with the ability to meet strict legal deadlines Benefits Birthday holiday entitlement 1.5 additional days annual leave for every two years of service (capped at six extra days) Future company healthcare options Bonus and additional earning incentives This role would suit an experienced Rent Recovery professional seeking a flexible, part-time position within a well-established and reputable property organisation.

Job Description - Multi-Skilled Joiner (Social Housing Voids) Job Title: Multi-Skilled Joiner Location: Chesterfield Employment Type: Temporary (Agency) Working For: Contractor delivering social housing maintenance/voids programme Start: Immediate / As Soon As Possible Overview We are seeking an experienced Multi-Skilled Joiner to work on void social housing properties, carrying out a wide range of repairs, refurbishments, and general carpentry/joinery tasks. The role is delivered on a temporary basis through an agency to support a main contractor's voids and property turnaround programme. You will be responsible for bringing empty homes up to lettable standards, ensuring all work is completed safely, efficiently, and to a high quality. Key Responsibilities Carry out all aspects of 1st and 2nd fix joinery, including: Doors, frames, skirting boards, architraves Kitchen installations and adjustments Window repairs and ironmongery Flooring and basic roofing timbers where required Perform multi-trade repairs typical of void property works, such as: Basic plumbing (e.g., fitting taps, boxing in, minor leaks) Basic plastering/patch repairs Painting and making good Fitting bathroom accessories Complete void refurbishments to ensure properties meet re-let standards. Ensure all materials and labour are used efficiently and within schedule. Work independently across multiple properties, managing workload and deadlines. Maintain a safe and tidy working environment and follow all site health & safety procedures. Provide excellent customer service when interacting with housing officers or tenants (if required). Complete job sheets, timesheets and any digital documentation as required. Skills & Experience Required Proven experience as a Joiner/Carpenter, ideally within social housing or voids. Strong multi?trade ability with the confidence to undertake minor works outside core trade. Experience working in occupied or unoccupied domestic properties. Knowledge of void property standards and responsive maintenance environments. Ability to work independently and solve problems on site. Strong attention to detail and high?quality workmanship. Qualifications & Requirements NVQ Level 2/3 in Carpentry & Joinery (or equivalent experience). CSCS Card (preferred but not always essential). Full UK Driving Licence (role may require travel between properties). Own tools (contractor or agency may supply some equipment depending on assignment). Right to work in the UK. Additional Information Weekly pay through the agency. Van provided with fuel card Overtime or call?out may be available depending on contract needs. PPE provided as required. Immediate starts available for the right candidate. If this role looks like a good fit for you, please apply via the link or email (url removed)

Site Manager (Social Housing) Twickenham, London Salary: £53,000 per annum Key Benefits Basic salary of £50,000 to £53,000 per annum Company car allowance £4,500 32 days annual leave including bank holidays Enhanced company pension scheme Company laptop and phone 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday Role & Responsibilities Manage a social housing site reporting into a visiting Contracts Manager Work includes solar panels and air source heat pumps Work closely with the tenant liaison officer, Quantity Surveyor, Contracts manager and site team Plan and manage subcontractors and direct staff Ensure the site programme is followed and carry out progress reports weekly Ensure site materials are ordered within lead times ensuring a constant flow of work Carry out site walks ensuring health and safety is followed and carrying out quality checks Maintain accurate site records About the Company Leading retrofit / social housing contractor Approved contractors on several frameworks Nationwide Opportunities for career growth and development Required Knowledge & Experience Minimum 3 years' experience working as a Site Manager on similar schemes Full UK driving license. SMSTS, First Aid Application Process To apply, submit your CV online. Only suitable candidates will be contacted (response expected within 7 days if selected). TSR is committed to equal opportunities and confidentiality. For further details or questions, let me know! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.

Housing Officer Hourly rate: 29.12 per hour Umbrella Location: Clapham Park, London SW2 Job Type: Full-time, Temporary (6 months, with potential extension) Working Hours: 37.5 hours per week, Monday to Friday, 9:00am - 5:30pm Join a team as a Housing Officer where you will manage and coordinate excellent housing and estate services within a defined geographical patch. This role is crucial in being the accountable customer-facing representative of MTVH across all tenures including rented, shared ownership, and leasehold customers. You will also manage relationships with Local Authority Partners and other external agencies to enhance the lives of our customers. Day-to-day of the role: Develop and maintain local multi-agency links to deliver efficient, coordinated services. Manage complaints effectively, using strong customer and communication skills. Develop and maintain relationships with key local stakeholders and respond to enquiries from MPs, Councillors, and other stakeholders. Lead tenant and resident associations and coordinate the input and performance of internal and external performance areas. Manage complex tenancy and lease-related issues, including succession, mutual exchange, and assignment of tenancies. Take the lead on managing ASB cases in your assigned area. Conduct viewings of empty properties, complete new tenancy sign-ups, and carry out pre-tenancy termination and mutual exchange visits. Required Skills & Qualifications: Experience managing Leasehold & shared ownership tenures. Knowledge of housing and anti-social behaviour-related legislation, including service charges. Well-developed communication skills, both written and verbal. Proven record of delivering excellent customer-focused services. Strong planning, organising, and prioritisation skills. Good IT skills and ability to interpret financial and other systems data. Must be able to travel independently as considerable travel is required to fully meet the responsibilities of this role. To apply for the Housing Officer position, please submit your CV detailing your relevant experience.

Debt Recovery Officer Hourly rate: 18.65 PAYE or 24.65 Umbrella Location: Wembley Job Type: Temporary full time (1-2 days per week in office) Contract End Date: Wednesday, 23rd September 2026 We are seeking a dedicated Debt Recovery Officer. This role involves the recovery and enforcement of various debts including Council Tax, Parking and Road Traffic, Housing Benefit Overpayments, Adult Social Care, and Sundry Debt. The successful candidate will ensure efficient and ethical debt recovery in line with legislation and local policies. Day-to-day of the role: Utilise a variety of debt recovery techniques to successfully recover all debts, balancing sensitivity towards clients' financial constraints with the financial interests of the council. Take ownership of debt cases from initiation to conclusion, including making arrangements, pursuing payments, and navigating through the debt recovery process. Produce, interpret, and maintain reports and spreadsheets to meet individual, team, and council-wide statistics. Act as the first point of contact within the recovery and enforcement team, handling all forms of communication professionally. Continuously monitor cases, follow up on defaulted arrangements, and locate absconded debtors. Maintain accurate and comprehensive records related to customer accounts and interactions. Build and maintain positive relationships with all internal and external stakeholders to achieve the council's overall debt strategy. Provide timely responses to correspondence and enquiries, focusing on expedient debt collection. Required Skills & Qualifications: Excellent verbal and written communication skills. Strong numerical, analytical, problem-solving, and decision-making skills. Proven experience in customer-focused roles, dealing with enquiries, transactions, and complaints. Experience in negotiation and influencing within a diverse, demanding, and challenging environment. Familiarity with revenue and debt enforcement or similar environments. Competency in using standard MS Office packages and adapting recovery processes to meet service needs. Ability to work independently and as part of a team, managing conflicting priorities under pressure to meet service objectives. Commitment to Equal Opportunities Policies in delivering front-line services. To apply for the Debt Recovery Officer position, please submit your CV detailing your relevant experience.

Site Manager (Social Housing) Nottingham Salary: £45,000 per annum Key Benefits Basic salary of £40,000 to £45,000 per annum Company car allowance £4,500 32 days annual leave including bank holidays Enhanced company pension scheme Company laptop and phone 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday Role & Responsibilities Manage a social housing site reporting into a visiting Contracts Manager Work includes solar panels, external wall insulation (EWI), cavity wall insulation (CWI) and air source heat pumps Work closely with the tenant liaison officer, Quantity Surveyor, Contracts manager and site team Plan and manage subcontractors and direct staff Ensure the site programme is followed and carry out progress reports weekly Ensure site materials are ordered within lead times ensuring a constant flow of work Carry out site walks ensuring health and safety is followed and carrying out quality checks Maintain accurate site records About the Company Leading retrofit / social housing contractor Approved contractors on several frameworks Nationwide Opportunities for career growth and development Required Knowledge & Experience Minimum 3 years' experience working as a Site Manager on similar schemes Full UK driving license. SMSTS, First Aid Application Process To apply, submit your CV online. Only suitable candidates will be contacted (response expected within 7 days if selected). TSR is committed to equal opportunities and confidentiality. For further details or questions, let me know! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.

Job Title: Adaptations Surveyor Type: Permanent Location: Swansea Salary: £39,880 per annum Hours: 35 hours a week BRC are working closely with a housing association that is based in Swansea. This role operates across Swansea, Rhondda Cynon Taf, Bridgend, Neath Port Talbot and Carmarthenshire. This role is vital in adapting a resident s home to improve their health and wellbeing, and promotes independence. Duties: To specify and produce schedule of works in readiness for tender. To tender works, manage contracts and contractors performance fro inception to completion. To carry out measured surveys and drawings of properties as part of the tender requirements. To organise and manage your own workload. To liase with other staff, contractors, suppliers and funders maintaininh good working relationships throughout. To provide any date regarding KPI performance, spend and resident satisfaction as required. To project manage any work programs from start to completion regularly updating residents and relevant colleagues of progress. To complete relevant service standards or technical scrutiny deocuments and manage the administration of these. To advise the Asset Survceyor or any regular faulure of specific components or areas of use where they may be unsauitable or inaffective. To regularly meet contractors and monitor and report on their performance and ensuring the PAG contractors panel is sutably organised and managed for the number and type of grant work undertaken. To ensure CDM requirements are met for the Association as client. To liase with colleagues regarding any asbestos reports required or where PAG equipment installed may be the subject of being service charged (hoists, stair lifts, etc) Have a general understanding of housing and property maintenance, repairs and defect recognition. To tender and project manage one-off schemes of work or other construction relatedcontracts. This may be one-off projects to single properties, larger works to schemes or groups of properties. Where reuqired to provide Health and Safety advice or support to colleagues and where relevant act as the Principal Designer / Clients Representative. To update and manage the Group s databases in relation to PAGS or asset management requirements as required. To liase with other members of the department to ensure the smooth running of the department. To deal with enquiries and correspondance relevant to this role and maintain effective administartive systems. Be aware of and comply with the Statutory and Legal obligations, the Groups corporate aims, values, policies and procedures, tenancy conditions and good practice. To isssue works up to the limits specified in the Groups financial regulations. To manage their own personal development needs and actively seek to keep up to date with any changes in building and maintenance laws etc. To provide assiatnce on aids and adaptations that assist the individual in making the most of their home and ensure they have it full enjoyment. This will include both physical aids such as grab rails and stair lifts, and technological ones such as automatic window openers and fall detectors. To ensure adaptations are suitable for both the resident and the property by working closely with Occupational Therapists, Trusted Assessors, Rent Officers, Maintenance Teams and Contractors. Requirements: Formal building qualifications or equivalent demonstratable knowledge/skills. Familiar with good building practice, surveying properties and preparing schedules of work, tendering and alaysing tenders. Familiar with CDM Building Regulations. Experience in drawing utilising AutoCAD and ability to produce priced schedules of works including dilapidation surveys. Sound numerical skills and to be able to work to a budget. Excellent IT skills and be able to produce reports. Able to maintain effective administration systems. Able to impartially investigate situations to inform decision making that is fair and non-discriminatory. Good communication skills both verbal and written. Proactive approach to problem solving with the ability to weigh up situations and act upon and make sound startegic decisions. Able to work as part of team and on own initiative, also be flexible both in approach and working arrnagements. Confident with excellent communication skills that demonstrate an ability to listen, mediate, negotiate and influence. Innovative and reception to change. Full driving license and access to a vehicle. Benefits: 30 days annual leave plus bank holidays and an additional 2 days leave at Christmas. Enhance family friendly leave, including paid dependancy leave. Defined contribution pension with included life assurance of 3 times your salary. Enhanced company sick pay. Extensive wellbeing offer. For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.

We are currently recruiting for an experienced Independent Living Officer to join a forward-thinking housing provider, supporting residents to maintain independence within sheltered and supported housing schemes. This is a rewarding, customer-focused and community-based role, where you will be responsible for delivering a high-quality housing management service to vulnerable residents across multiple sites. The position will involve being out on site regularly, working closely with residents and partner agencies. The Role Deliver a comprehensive independent living / sheltered housing service to residents across designated schemes. Support residents to maintain independence, wellbeing and tenancy sustainment. Carry out regular scheme visits, welfare checks and property inspections. Act as the main point of contact for residents, providing advice, support and signposting to relevant services. Manage low-level ASB, tenancy breaches and safeguarding concerns, escalating where appropriate. Work closely with health services, social care, families and external support agencies to support residents. Monitor and respond to emergency alarm calls and welfare concerns. Support residents with housing-related issues, including rent, repairs and service queries. Maintain accurate records, case notes and ensure compliance with policies and procedures. Promote community engagement and organise activities within schemes to reduce isolation. Key Requirements Experience working within independent living, sheltered housing or supported housing services. Strong understanding of housing management and tenancy sustainment. Experience supporting vulnerable residents, including older persons or those with support needs. Knowledge of safeguarding, ASB and risk management. Excellent communication and interpersonal skills. Ability to work independently and manage a varied caseload. Strong IT skills and experience maintaining accurate records. Must hold a full UK driving licence and have access to a vehicle. Comfortable working in a community-based role with regular on-site presence. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your CV today. If you do not hear from us within 48 hours, unfortunately your application has not been successful. Footnote If you feel that this job matches your skill set but not your location, rate or current seniority, please still feel free to send us your CV. We constantly recruit for similar roles across Housing Management, Supported Housing and Independent Living services throughout the UK. Even if you are happy in your current role, we welcome calls from Independent Living Officers, Sheltered Housing Officers, Housing Officers and Support Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. By applying for this position, you agree that Carrington West may hold and process your personal data in accordance with our Data Protection Policy. Your details will only be shared with third-party clients relevant to roles you have applied for. You may withdraw consent at any time by contacting us.