Resident Liaison Officer

This opportunity is with a medium-sized organisation specialising in the property sector. They are committed to delivering high-quality services and projects to their clients while fostering a professional work environment.

• Act as the primary point of contact for residents, addressing queries and concerns promptly and effectively.
• Coordinate and communicate project updates to residents, ensuring transparency throughout the process.
• Organise and attend resident meetings to provide updates and gather feedback.
• Maintain accurate records of all interactions with residents and project-related activities.
• Work closely with project teams to ensure minimal disruption to residents during works.
• Conduct property visits to assess and address residents' needs and concerns.
• Assist in resolving disputes or complaints in a professional and timely manner.
• Ensure compliance with all relevant policies and procedures in the property industry.

A successful Resident Liaison Officer should have:

• Experience in a customer-focused role, preferably within the property sector.
• Strong communication and interpersonal skills to liaise effectively with residents and project teams.
• Organisational skills to manage multiple tasks and maintain accurate records.
• Problem-solving abilities to address and resolve resident concerns efficiently.
• Knowledge of property industry standards and procedures.
• A valid driving licence, as travel to various sites in Rotherham may be required.

• A competitive salary ranging from £30,000 to £33,000 per annum.
• Company car provided to support your role.
• Permanent position with a stable organisation in the property industry.

If you are enthusiastic about becoming a Resident Liaison Officer and are ready to make a positive impact in the property sector, we encourage you to apply today!