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Highways Maintenance Technician Introduction We are looking to recruit a Highways Maintenance Technician on a contract with Shropshire Council. The successful candidate should have a minimum of 5 years’ experience in construction or highway environment. The Role The Highways Operations team is tasked with managing the day to day activities on the Highway ensuring that the highway remains safe and fit for purpose. Highway maintenance technicians respond to customer service requests, undertake scoping and quoting processes in line with contractual requirements, monitor contractor performance and develop programmes for routine maintenance programmes such as lines, signs, cleansing and drainage. Role of a Highways Maintenance Technician The post holder is responsible for the liaison with contractors and/or consultants representatives, compliance with contractual requirements, quality of data input on Confirm, management of contractual process, efficient ordering of works and services in line with agreed contract processes and financial management. The post holder will also act as service wide liaison with their designated Cllrs, act as point of contact, regularly meet and inform on future service wide works that will impact on their local community. Key Responsibilities  of a Highways Maintenance Technician Responsible to Highway Maintenance Manager who is in turn responsible for the post holder’s health and safety, training and development Expected to lead and/or contribute to a range of projects and build relations with both internal and external partners in order achieve specified outcomes, but will not have direct authority over those involved Respond and resolve customer service requests in line with Council timescales Assist in the preparation of Freedom of Information and insurance claim responses for queries within the post holders remit Monitoring of contractor performance Undertaking scoping and quoting process in line with contractual requirements Ensure processing of payment requests from contractors/consultants are resolved promptly and in accordance with contractual timescales Proactively manage payment disputes with the contractor within contractual timescales Focus on ensuring value for money when ordering and scoping works Support development of the Future Works Programme Manage work identified by inspectors that is outside the scope of their remit Decision making in accordance with winter maintenance service policy Support the council and defend against any insurance claims Attend court as and when required Instruct drainage investigations Undertake proactive enforcement of breaches of relevant legislation Undertake safety barrier inspections Requirements of a Highways Maintenance Technician 5 years’ experience of working in construction or highway environment Experience of highway inspections Construction methods and maintenance techniques Qualified to ONC/OND level Registered Highway Technician or ability to obtain certification upon appointment