Block Manager / Senior Block Manager

Property Manager Kent Portfolio
Salary: £35,000 £45,000 (could look higher for the right candidate)
Working Pattern: Hybrid 3 days in the office per week
Location: Kent

We are partnering exclusively with a well-established property management team in Kent to recruit a Property Manager to oversee a diverse portfolio of residential and mixed-use developments. This is an excellent opportunity for an experienced block manager looking to take the next step in their career or for a more senior professional seeking a rewarding challenge.

About the Role
You will be responsible for managing a portfolio of approximately blocks, comprising units across a mixture of purpose-built, conversions, new builds, freehold estates, and mixed-use developments. Your focus will be on delivering exceptional service to leaseholders and residents, ensuring smooth operations and compliance across the portfolio.

Key Responsibilities

• Manage the day-to-day operations of the assigned property portfolio.
• Ensure compliance with leasehold legislation and building regulations.
• Maintain strong relationships with residents, owners, and contractors.
• Deliver excellent customer service, resolving issues promptly and professionally.
• Oversee financial management, including service charges, budgets, and invoicing.
• Support the team with projects, inspections, and audits as required.
• Mentor junior team members and contribute to the development of the wider team.

Who We re Looking For

• Minimum 3 years experience in leasehold/block management is essential.
• Strong customer service skills with a proven ability to build trust and rapport.
• Honest, reliable, and committed to delivering on promises.
• Ability to work independently and as part of a small, friendly, and supportive team.
• ATPI qualification desirable (can be obtained during employment).
• Full driving licence and access to your own vehicle essential.

Experience Considerations

• Candidates currently managing a portfolio as a Junior PM or Assistant PM are encouraged to apply if looking to step up.
• More senior candidates with extensive experience are also welcome and will be considered for higher salary.
• Only candidates with a background in block management will be considered; lettings or general housing experience alone will not suffice.

Benefits & Perks

• 22 days holiday per year
• Performance bonus for positive client feedback
• Commission on new leads introduced to the business
• Career progression opportunities, including team leadership and qualification development
• Company events, CPD opportunities, and team trips

Application Process

• 2-stage interview: one online, one face-to-face.

This role is ideal for a proactive, customer-focused professional who takes pride in delivering excellent service and thrives in a collaborative, approachable team environment.