Service Manager

Service Manager - We are working with a specialist company based in Cambridge, specialising in renewable heating and cooling technologies. Due to continued growth, they are looking to appoint an experienced Service Manager to lead and develop the mechanical service department.

As Service Manager, you will take full responsibility for the day-to-day management of the service team, ensuring high levels of performance, organisation, and customer satisfaction. You will be hands-on when required, providing technical support and fault diagnosis across a range of renewable systems.

Your role:

• Manage and lead the mechanical service department
• Plan, schedule, and coordinate service and maintenance works
• Provide advanced fault detection and diagnostic support on heat pump systems
• Ensure service jobs are completed efficiently, safely, and to a high standard
• Liaise with customers, suppliers, and internal teams
• Maintain accurate service records, reports, and documentation
• Support team development, training, and performance management

Requirements:

• Proven experience managing a service or maintenance team
• Strong technical background in mechanical systems, ideally heat pumps or renewable technologies
• Highly organised with excellent problem-solving skills
• Confident in fault finding and troubleshooting complex systems
• Professional, customer-focused, and able to lead by example
• Full UK driving licence.

Offer:

• Competitive Salary up to £50k per annum based on experience and qualifications
• Key leadership role within a specialist technical team
• Join a highly skilled and collaborative team that values knowledge sharing and professional support
• Clear and structured career development and growth within the business
• Travel discounts and mileage reimbursement for work-related travel

Apply now by submitting your CV. Alternatively please email (url removed) or call Flora on (phone number removed) for additional information.

Atrium is an equal opportunity employer, and all hiring decisions are subject to international and local employment laws and regulations. All open positions offered by Atrium are subject to specific job requirements, however, we endeavour to ensure fairness and equal opportunities. We welcome applications from suitably skilled candidates regardless of ethnicity, gender, disability, sexuality, religion or age.