64 jobs found

Intensive Housing Management Officer (FTC) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Intensive Housing Management Officer (FTC) Location: Havering. This service does not have step free access Salary: £27,000 (Annual Equivalent) Shift Pattern: 6 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs. About the Role We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. Key Responsibilities Include: Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Carry out regular occupancy checks. Ensure all repairs and maintenance issues are correctly reported and managed through to completion. Enhancing personal safety, health, and security through meaningful social interactions. Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Supporting residents to sustain their tenancies and achieve financial independence. Work with the wider team to support residents with their long term needs. Promoting economic wellbeing and helping residents reintegrate into the community. Complete safeguarding and other referrals where required. Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties. About You This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people s lives! You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: Previous experience in coordinating/delivering activities and interventions with people from different backgrounds Experience of working with people of complex backgrounds and/or a good understanding of the sector Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others; Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Pertemps Network Group are delighted to be assisting a reputable housing provider for a Housing Solutions Officer to join their Housing Solutions team . This is a frontline statutory role requiring strong technical knowledge of homelessness legislation, excellent decision-making capability, and the ability to manage complex caseloads with minimal supervision. The successful candidate will play a key role in preventing homelessness, assessing statutory duties, and delivering high-quality, legally compliant decisions. Salary: £22-23 PAYE Line Management: None Working Pattern: Hybrid (Minimum 3 days office-based) Role Overview The Housing Adviser will provide a comprehensive housing advice and homelessness assessment service in accordance with: Housing Act 1996 (Part VII as amended) Homelessness Reduction Act 2017 The Homelessness Code of Guidance Relevant case law and statutory guidance You will be responsible for assessing applications, issuing legally robust decisions, and maximising prevention opportunities to reduce reliance on temporary accommodation. Key Responsibilities Housing Advice & Prevention Act as a first point of contact for residents seeking housing assistance via face-to-face, telephone, email and written communication. Conduct comprehensive housing options interviews in a person-centred manner. Create, implement and review Personal Housing Plans. Maximise prevention and relief opportunities to sustain existing accommodation or secure suitable alternatives. Statutory Homelessness Decision Making Assess and determine homelessness applications under Part VII of the Housing Act 1996 (as amended). Conduct detailed investigations, verify documentation and carry out enquiries including home visits where appropriate. Accept, refuse or discharge duties in line with legislation, guidance and case law. Issue fully reasoned and legally compliant decision letters within statutory timescales. Case & Caseload Management Proactively manage a varied caseload through continuous assessment and review. Ensure accurate and timely case recording across all relevant systems. Maintain detailed file notes and ensure statutory notifications are issued correctly. Temporary Accommodation & Affordability Undertake affordability assessments. Recommend placements into temporary accommodation where prevention options have been exhausted, ensuring compliance with statutory duties and financial considerations. Housing Register & Allocations Assess applications to join the housing register. Verify evidence and determine priority in accordance with the allocations scheme. Safeguarding & Risk Management Carry out safeguarding and risk assessments for vulnerable applicants. Escalate concerns in line with child and adult protection procedures. Legal & Review Work Assist with statutory reviews under the Housing Act 1996. Support responses to legal challenges including County Court appeals and Judicial Reviews. Liaise with Legal Services and attend court where required. Partnership Working Work collaboratively with internal departments and external partners. Refer cases to appropriate agencies and attend case conferences as necessary. Liaise with Corporate Anti-Fraud services where fraudulent applications are suspected. About You We are seeking a driven and technically competent housing professional with: Detailed working knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017. Experience assessing and determining homelessness applications. Ability to interpret and apply complex legislation and case law. Experience managing a demanding caseload with minimal supervision. Strong written skills with the ability to draft legally defensible decision letters. Confidence in conducting interviews and making evidence-based decisions. Experience working within a performance-driven environment. Excellent partnership and stakeholder engagement skills. Core Competencies Complex problem-solving: Ability to navigate statutory frameworks and deliver clear, practical solutions. Critical thinking: Evidence-based decision-making using analytical reasoning. Creativity: Applying innovative approaches to prevent homelessness and improve outcomes. People-focused approach: Strong interpersonal capability and collaborative working style. Emotional intelligence: Managing sensitive conversations with empathy and professionalism. Judgement & accountability: Making sound decisions in ambiguous or high-pressure situations. Negotiation: Influencing outcomes with landlords, partners and stakeholders. Service excellence: Commitment to delivering high standards of customer care. Cognitive flexibility: Ability to adapt to legislative change and service transformation. Why Apply? This is an excellent opportunity to join a forward-thinking housing provider committed to delivering high-quality statutory housing services and meaningful homelessness prevention outcomes. Apply now for the Housing Solutions role.

Compliance Manager Location: London & South East (travel required) Salary: £52,104 - £56,375 + Benefits Contract: Permanent Salvation Army Homes, in partnership with Adecco, is seeking a Compliance Manager to join their Asset Management Team. Salvation Army Homes provides quality accommodation for people in need of safety, security, and opportunity. This is a fantastic opportunity to lead compliance across a diverse housing portfolio, ensuring homes are safe, sustainable, and meet all legal obligations. About the Role As Compliance Manager, you will oversee all aspects of statutory and regulatory compliance for our housing stock. You'll manage a dedicated compliance team and ensure that our organisation operates within the highest standards of governance, safeguarding residents and supporting our mission to provide secure and dignified housing. Key Responsibilities Develop and implement compliance frameworks for social housing, covering gas, electrical, fire safety, water hygiene, asbestos, lifts, and other statutory requirements. Manage a compliance team, including Junior Compliance Manager, Asset Data Manager, and support officers. Maintain compliance registers and certification across all properties. Ensure timely completion of safety inspections, servicing, and remedial works. Oversee contractor performance and ensure compliance with health and safety legislation. Conduct internal audits and risk assessments, implementing corrective actions. Prepare compliance reports for Board, regulators, and internal stakeholders. Manage mechanical, electrical, and compliance-related capital works. Monitor budgets and feed into monthly reporting for the Asset Management team. About You Degree or equivalent technical qualification in Engineering, Compliance, Risk Management, or similar. Professional membership (eg, CIBSE, MIET, RICS, CIOB) or working towards. Proven experience managing compliance in social housing or property services. Strong knowledge of statutory compliance areas (gas, electrical, fire safety, water hygiene, asbestos, lifts). Excellent organisational and communication skills, with ability to influence at all levels. Familiarity with housing regulations, health and safety legislation, and building compliance standards. Why Join Us? At Salvation Army Homes, we are committed to providing good quality housing services and support. Working with Adecco, we aim to attract talented professionals who share our values and want to make a real difference. You'll be part of a team that values collaboration, integrity, and innovation. Interested? Apply today through Adecco and help us deliver safe, sustainable homes for those who need them most.

Job Title: Site Security Officer Location: Crowborough Salary: £35,000 per annum Hours: 48 hours per week (mix of day and night shifts, 12-hour shifts) Contract Type: Fixed Term Contract 12 months Purpose of the Role: To provide an on-site security presence and support across accommodation properties, ensuring the safety and welfare of residents, staff, and assets. The Site Security Officer will act as a visible deterrent, respond promptly to incidents, and uphold security and safeguarding standards in accordance with contractual requirements. Duties and Responsibilities: Maintain a visible and professional security presence at designated accommodation sites. Monitor access control, conduct patrols, and ensure site integrity. Respond to incidents and escalate to the Security Team Leader as needed. Support residents in maintaining a safe living environment. Complete incident reports and other documentation accurately and promptly. Assist with safeguarding referrals and protective measures for vulnerable individuals. Ensure compliance with health & safety, data protection, and contractual obligations. Operate CCTV and other surveillance systems as required. Attend training sessions and briefings to maintain operational readiness. Communicate effectively with residents, colleagues, and external agencies. Required Skills: Valid SIA Licence (Security Guarding or Door Supervision). Experience in front-line security or a similar role. Strong communication and interpersonal skills. Ability to remain calm under pressure and respond effectively to incidents. Basic IT skills for reporting and documentation. Understanding of safeguarding and duty of care principles. Willingness to work flexible hours, including evenings and weekends. Ability to collaborate with housing, operations, and safeguarding teams to support service delivery. Full UK driving licence required due to the location of the site. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.

A fantastic opportunity has emerged for a Homeless/Temporary Accommodation Officer to join one of our most improved public sector clients in West Sussex on a temporary contract vacancy for the next three months, working from their Crawley office on a hybrid basis (2 days). You will be part of a small team, and should the role go permanent in the future the starting salary is 30,102 per annum. Reporting into the Housing Options Team Leader, this is a full time generic role for 36 hours per week (Monday to Friday) and you will be expected to: Carry out the daily operational duties required for the Council's temporary accommodation including private rented and supported accommodation managed by other providers. Ensure homeless households are placed into the most suitable and cost effective form of temporary accommodation available to the Council in accordance with its legal duties. Carry out sign-ups for nightly paid temporary accommodation placements with the applicant and ensure that they understand all aspects, costs and responsibilities of that placement. Assist residents/customers with maintaining their accommodation. Co-ordinate voids within the council's temporary accommodation portfolio and identify and provide the most suitable nominations of homeless households to providers in accordance with the relevant service level agreement. Set up clean rent accounts, monitor payments and terminate accounts and placements promptly in relation to nightly paid temporary accommodation in accordance with the council's procedures and recorded on the relevant IT systems. Notify all other relevant Council Sections e.g. Housing Benefits and Council Tax Departments of placements into, moves within and the termination of nightly paid temporary accommodation. Communicate moves to alternative temporary accommodation with homeless households so that they understand why and when they are moving and the consequences if they are resistant or refuse to do so. Work alongside the Housing Options team in the discharging of duties owed under the Homelessness legislation. Record all placements, movements and exits from temporary accommodation on the relevant IT systems and spreadsheets. Be the initial point of contact for homeless applicants to be able to report any issues or difficulties relating to their temporary accommodation and make initial investigations and advise or refer to the appropriate person to facilitate a resolution. Identify households in temporary accommodation who require banding re-assessments on the housing register due to the length of time spent in temporary accommodation or due to a change in the circumstances in accordance with the Council's Allocations Policy and refer it to the appropriate colleague. Experience of dealing with difficult customers in a face to face setting, as well as having a sound knowledge of homelessness would be a real advantage for this post. Only applicants who feel they meet the above criteria and can start on short notice (1-2 week's maximum) need apply, as our client is keen to hire for this role as soon as possible.

We're recruiting an organised and proactive Rents Officer to join a busy Rental Income Team within a local authority. This is an excellent opportunity for someone with strong income management experience, excellent communication skills, and a passion for supporting tenancy sustainment while ensuring rental income is maximised. You'll play a key role in managing a caseload of rent accounts for temporary accommodation and rent guarantee scheme properties, working closely with residents, internal teams, and external agencies to ensure payments are maintained and tenancies remain stable. This role combines income recovery with meaningful resident support, offering variety and challenge on a daily basis. The Role Take responsibility for maximising rental income across temporary accommodation and rent guarantee scheme properties. Manage approximately 125 rent accounts, with caseloads increasing as additional properties are let. Make outbound calls to tenants to discuss arrears, agree payment arrangements and take card payments where appropriate. Carry out home visits to engage tenants, assess circumstances and support tenancy sustainment. Represent the council at County Court Possession Hearings when required. Work closely with Homelessness, Housing Needs and Benefits teams to ensure smooth sign-ups and accurate completion of Housing Benefit forms with all supporting documentation. Follow all operational and legal processes related to income recovery in line with legislation, council policy and pre-action protocol. Liaise with internal services and external agencies including Social Services, Jobcentre Plus, Universal Credit Service Centres and support providers. Attend multi-agency meetings to help sustain tenancies while ensuring rent is paid. Maintain accurate records and documentation for all rent accounts, actions and outcomes. Provide excellent customer service and maintain strong working relationships with tenant groups who support and challenge the service. Key Requirements Experience in rent collection, income recovery or tenancy sustainment within housing or a similar environment. Experience on RentSense, NEC Revenues & Benefits or NEC Housing Strong communication and interpersonal skills, with the ability to build rapport and manage difficult conversations professionally. Ability to manage a busy caseload and work proactively to resolve arrears and sustain tenancies. Understanding of Housing Benefit, Universal Credit and income-related processes. Ability to follow legal and procedural requirements related to arrears recovery and pre-action protocols. Strong organisational skills with the ability to maintain accurate records and manage competing demands. Ability to work collaboratively with internal teams and external agencies. A customer-focused approach with the ability to deliver high-quality service to residents. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing and income management professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

A fantastic opportunity has emerged for a Temporary Accommodation Officer to join one of Adecco's most improved public sector clients in West Sussex in a temporary vacancy for the next three months, working from their Haywards Heath office on a hybrid basis (3 days). A car driver/owner is essential for this role. This is a full time role for 37 hours per week (Monday to Friday) and you will be expected to: Carry out the daily operational duties required for the Council's temporary accommodation including private rented and supported accommodation managed by other providers Proactively develop links and positive working relationships with providers of temporary accommodation to increase the supply of suitable cost-effective temporary accommodation properties to clients of the Housing Options Team. Carry out visual property inspections (condition, safety checks etc.) of all temporary accommodation used to assess the suitability of the properties and make recommendations where remedial works are required and ensure that they comply with all gas, carbon monoxide, electrical and fire safety requirements and have Public Liability Insurance. Deal with office administration, answering queries and ensuring all relevant paperwork is kept up to date and procedures followed to ensure the smooth running of the accommodation service. Assist residents/customers with maintaining their accommodation. Sign up all new households for allocated accommodation, completing associated paperwork and providing details of licence agreement to residents. Assist with the completion of Housing Benefit applications and check that forms are completed correctly as well as supporting documents to ensure a valid claim. Carry out risk assessments for all new residents, to ensure the correct allocation of accommodation. Work alongside the Housing Options team in the discharging of duties owed under the Homelessness legislation. Experience of dealing with difficult customers in a face to face setting, as well as having a sound knowledge of homelessness would be a real advantage for this post, as would experience of using Home Connections / Hope. Only applicants who feel they meet the above criteria and can start on short notice (1-2 weeks maximum) need apply, as our client is keen to hire for this role as soon as possible.

We're recruiting an experienced Housing Policy and Procurement Officer to support the development and delivery of housing strategy, policy and procurement activity within a busy local authority housing service. This is a project-focused role supporting a wide range of housing initiatives including housing policy development, temporary accommodation provision, social housing development and commissioning activity. The successful candidate will work closely with senior housing strategy colleagues and external partners to help deliver key housing projects and ensure the council's housing policies remain robust, compliant and effective. The Role Support the delivery of a range of housing strategy and housing-related projects across the council. Assist with the development and review of housing policies, procedures and strategies to ensure they remain legally compliant and effective. Contribute to the commissioning and procurement of housing services and accommodation provision. Support projects relating to temporary accommodation, modular housing, hostel provision and housing solutions for vulnerable groups including those fleeing domestic abuse and rough sleepers. Assist in the design and development of accommodation solutions including traveller sites and temporary-to-permanent housing schemes. Work collaboratively with housing associations, central government departments, voluntary sector partners and other local authorities. Support contract management activity with external providers delivering housing-related services. Assist with housing-related research, statistical returns and analysis to support service delivery and strategic planning. Contribute to projects relating to IT systems, data management and service improvement within housing services. Provide support to the Housing Strategy, Procurement and Inclusion Manager and senior strategy officers on key projects and initiatives. Produce reports, research and briefing papers to support senior officers and decision-making processes. Attend meetings, consultations and project workstreams as required. Key Requirements Experience working within a local authority, housing association, consultancy or housing-related organisation in a housing strategy, development or enabling role. Good understanding of the social housing environment and the statutory duties of local authorities in relation to housing and homelessness. Knowledge of housing legislation, policy and the wider housing agenda. Experience supporting housing policy, strategy development or commissioning activity. Strong analytical and research skills with the ability to produce clear reports and recommendations. Excellent communication and stakeholder engagement skills. Ability to manage multiple projects and work effectively under pressure. Good IT literacy and experience using data and reporting systems. Educated to A-Level/NVQ Level 3 or equivalent experience in a relevant field. A relevant professional qualification such as CIH membership is desirable. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Strategy Officers, Policy Officers and Housing Development professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on(phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

We are recruiting for a Temporary Accommodation Officer to join a busy Housing team within a Local Authority in the West Midlands. This role will support the Housing Options team in managing temporary accommodation for households experiencing homelessness. Key responsibilities include assisting with property sign-ups, issuing keys or fobs, and ensuring residents understand the terms of their licence agreement and expectations while living in temporary accommodation. You will also help monitor occupancy and manage rent accounts by preparing weekly rent statements, carrying out occupancy checks, and reporting any rent arrears or payment issues to Housing Options Officers. The role will involve recording and reporting any anti-social or unacceptable behaviour, serving warning letters or Notices to Quit when required, and attending lock changes or police requests where necessary. You will also be responsible for carrying out health and safety checks across temporary accommodation properties, ensuring repairs are completed promptly, undertaking weekly fire alarm testing, and arranging periodic fire drills. We are looking for a professional and organised individual with strong communication skills who can deliver a high level of customer service to households during what can often be a difficult and stressful time. Previous experience within housing, homelessness, or tenancy management, particularly within a local authority environment, would be advantageous. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Internally your job title will be Tenancy Sustainment Officer. Job Summary: New Direction is a Salvation Army Life house located in Braintree, Essex. The centre provides accommodation and support based on individual needs to 14 individuals aged 18 and above who have experienced homelessness. Key Responsibilities: The Housing and Tenancy Sustainment Officer role (internally known as Tenancy Sustainment officer) is an inspirational one and key to achieving successful outcomes for our vulnerable clients. The purpose of the role is to work collaboratively with support colleagues to ensure that licensees/tenants can maintain their licence and tenancies and can access services, taking appropriate action on breaches of licence agreements/tenancies, including antisocial behaviour, and to maximise outcomes for tenants and The Salvation Army. Successful candidate will have: Level 3 qualification in related field or willingness to work towards it Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients Ability to work in a busy environment, be solution focused, show good time management skills and can demonstrate ability to prioritise and make decisions under pressure Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. Appointment will be subject to satisfactory references, a criminal record check (a satisfactory Enhanced DBS with Barred list check of the Adult workforce) and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration. Working hours: 35 hours per week including some evenings and weekends Closing date: Tuesday, 31 Mar 2026 Interview Date: To be confirmed We reserve the right to close this advert earlier if we feel that we have received sufficient applications. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy. Benefits: 25 days annual leave + bank holidays (pro rata for part time); a contributory pension scheme; season ticket loan; an employee assistance programme

Client Local Authority in Newham Job Title Interim Temporary Accommodation Housing Officer Pay Rate 300 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location HYBRID WORKING-Office based 3 days a week from Dockside,Newham Description Key Requirements: Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We're recruiting an experienced Housing Enforcement Officer to join a proactive Private Sector Housing team focused on improving standards across the private rented sector and ensuring landlords comply with housing legislation. This is an enforcement-focused role where you will investigate poor housing conditions, carry out HHSRS inspections and take appropriate enforcement action where necessary. The successful candidate will play a key role in protecting tenants, tackling rogue landlords and improving the quality of privately rented accommodation across the borough. The Role Carry out inspections of private rented properties including Houses in Multiple Occupation (HMOs). Undertake Housing Health and Safety Rating System (HHSRS) inspections to identify hazards and assess risks. Investigate complaints relating to poor housing conditions, disrepair, overcrowding and housing-related nuisance. Draft schedules of works and serve statutory notices to ensure compliance with housing legislation. Prepare enforcement cases and undertake formal action including civil penalties, prosecutions and rent repayment orders where appropriate. Investigate allegations of harassment and illegal eviction under the Protection from Eviction Act 1977. Interview individuals under caution where necessary and prepare evidence for legal proceedings. Attend court or tribunal hearings and present evidence where required. Support the licensing and regulation of Houses in Multiple Occupation, ensuring compliance with HMO licensing requirements and management regulations. Identify unlicensed HMOs and take action to improve housing standards across the private rented sector. Liaise with landlords, letting agents and tenants to resolve housing issues and encourage compliance. Work collaboratively with internal teams and external partners including Planning, Environmental Health, Police, Fire Service and Housing Options services. Maintain accurate case records and management information using housing IT systems. Contribute to wider service initiatives aimed at improving housing conditions and protecting vulnerable tenants. Key Requirements Current experience carrying out HHSRS property inspections within the private rented sector. Certificate of competency in the Housing Health and Safety Rating System (HHSRS). Strong knowledge of housing legislation including the Housing Acts, HMO licensing and enforcement powers available to local authorities. Experience investigating housing complaints and undertaking enforcement action relating to poor housing conditions. Understanding of legislation relating to illegal eviction and tenant protection. Ability to prepare enforcement cases and produce clear, accurate documentation. Strong communication and negotiation skills with the ability to work effectively with landlords, tenants and partner agencies. Ability to manage a complex caseload and prioritise effectively to meet service targets. Strong IT literacy including case management systems and Microsoft Office. Full UK driving licence and access to a vehicle insured for business use. Desirable experience of presenting cases at the First-tier Property Tribunal (Housing). Ability to work from the office at least three days per week. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Enforcement Officers, Private Sector Housing Officers and Environmental Health professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on(phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Senior Temporary Accommodation Housing Officer - Newham Council (via Adecco) Adecco are recruiting for a Senior Temporary Accommodation Housing Officer to join Newham Council . Type: Temporary Pay: 325 per day Umbrella Location: Newham Dockside Hours: Full time, Monday - Friday Working arrangements: Hybrid, 3 days per week office based Role Overview Interim Senior Temporary Accommodation (TA) Housing Officer role focused on managing high-cost and complex cases, supporting move-on activity, and driving cost reduction within Temporary Accommodation services. Key Requirements Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Additional Responsibilities Provide day-to-day guidance and informal supervision to TA Housing Officers, supporting quality, consistency, and pace of delivery. Act as a lead on complex or high-cost cases, supporting problem-solving, decision-making, and escalation where required. Apply Now If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

We have two opportunities for a full time permanent Housing Officer to join our Supported Housing team. One of the roles will be based out of our Newbury office, covering our supported housing properties in either Oxfordshire or Berkshire, and the other based from Bristol. This will be a hybrid role working in the office, at home and out in the field with our customers, visiting properties and liaising with our partners. The starting salary is £32,000 - £40,000 depending on experience. The role Our Supported Housing team provide a wide range of services, including temporary accommodation for adults, young people and families at risk of homelessness, Housing First tenancies, housing for adults and young people with disabilities or mental illness, those experiencing domestic abuse, extra care housing and individual properties for customers with identified support needs. As a Housing Officer you'll use your knowledge and skills to provide a comprehensive and effective tenancy and estate management function for customers in our supported housing properties. It's an intensive and varied housing management role where you'll be dealing with a range of tasks including tenancy management, neighbourhood standard inspections, managing lettings and management queries and liaising with our care providers. To be successful in this role you will have: Experience in a Housing role An understanding of supporting vulnerable people Experience of working with internal and external partners Empathy and resilience The ability to be self-motivated and highly organised Excellent collaboration and communication skills A full driving licence and access to a vehicle What we offer you As a member of the Supported Housing Team you will be part of an engaging, friendly and supportive working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation. Some of our benefits include: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services About us At SNG (Sovereign Network Group) we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

Senior Temporary Accommodation Housing Officer - Newham Council (via Adecco) Adecco are recruiting for a Senior Temporary Accommodation Housing Officer to join Newham Council . Type: Temporary Pay: £325 per day Umbrella Location: Newham Dockside Hours: Full time, Monday - Friday Working arrangements: Hybrid, 3 days per week office based Role Overview Interim Senior Temporary Accommodation (TA) Housing Officer role focused on managing high-cost and complex cases, supporting move-on activity, and driving cost reduction within Temporary Accommodation services. Key Requirements Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Additional Responsibilities Provide day-to-day guidance and informal supervision to TA Housing Officers, supporting quality, consistency, and pace of delivery. Act as a lead on complex or high-cost cases, supporting problem-solving, decision-making, and escalation where required. Apply Now If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Role: Corporate Relief Officer Location: London Zones 1-6 Pay Rate: (Site dependent) Shift Pattern: Days/Nights must be fully flexible City Group Security is a forward-thinking privately owned company and a leading provider of professional, integrated bespoke security and facilities management services. They offer clients a flexible and scalable approach to addressing their security and FM requirements across a wide range of sectors, including educational settings and student accommodation, healthcare, charitable organisations, corporate and estate management, warehouse and distribution, social housing, utilities, and shopping centres and retail parks. Duties: (Site Dependent) The Corporate Security Officer will perform a range of duties based on the specific site requirements, which may include: Patrols: Conducting routine internal and external patrols to ensure safety and security. Reception Duties: Managing front desk operations, welcoming visitors, and ensuring proper sign-in/out procedures. Control Room Operations: Monitoring and operating CCTV systems and access control mechanisms. Responding to alarms and incidents promptly and appropriately. Communication: Answering telephones professionally and responding to emails in a timely manner. Communicating effectively with team members, management, and external parties as required. Car Park & Loading Bay Monitoring: Overseeing car parks and loading bays to ensure they are secure and orderly. Customer Assistance: Assisting customers, residents, or tenants with inquiries or concerns. Providing a visible security presence to offer reassurance and support. Essential Experience: Smart, Professional and inspire confidence to our clients Always exhibit outstanding customer service Good communication skills on all levels Strong work ethic and proactive mindset to resolve all concerns to expectation Security Officers must hold a valid SIA DS licence Basic computer skills (word, excel etc) Driving Licence and access to own vehicle Desirable: Valid CCTV licence City Group is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age.

Housing Resolutions Officer Rate of pay: 21.41 per hour PAYE Location: Wembley Job Type: Full-time temp rolling contract We are seeking a dedicated Housing Resolutions Officer. This role involves providing housing options advice to households in temporary accommodation and promoting effective move-on to settled housing options such as private rented, intermediate, and social housing. The successful candidate will also handle suitability of accommodation reviews, fear of violence investigations, and related enforcement activities. Day-to-day of the role: Visit households in temporary accommodation to provide advice and guidance on housing options, managing expectations based on individual needs and housing register priorities. Collaborate with the Social Housing Assessment and Lettings team to monitor bidding activity and support households in making informed housing choices. Refer households to relevant agencies for additional support, including employment, training, and care services. Provide assistance on employment opportunities and benefit entitlement as part of managing the effects of welfare reforms. Ensure compliance with housing legislation and Suitability Order when making accommodation offers. Handle cases of domestic violence and fear of violence with appropriate risk management actions. Promote efficient use of the temporary accommodation budget by reviewing and investigating long stays in emergency housing. Conduct tenancy checks for temporary accommodations, investigate fraud, and manage cases of misrepresentation. Respond promptly to enquiries and complaints, ensuring high levels of customer satisfaction and compliance with legal and council procedures. Required Skills & Qualifications: Experience in housing resolutions or a similar role within a housing or social care setting. Strong understanding of housing legislation and the ability to apply it effectively in various situations. Excellent communication and interpersonal skills, capable of working effectively with a wide range of stakeholders. Ability to manage multiple tasks efficiently and meet deadlines. Proficiency in maintaining accurate records and producing detailed reports. To apply for the Housing Resolutions Officer position, please submit your CV detailing your relevant experience in this role.

We're recruiting an experienced Housing Options Officer to join a busy Housing Service delivering homelessness prevention, statutory homelessness functions and supporting affordable housing outcomes. This is a varied frontline role combining Housing Options and Part VII homelessness work with involvement in securing affordable housing delivery through Section 106 agreements. The successful candidate will manage a complex caseload, prevent homelessness wherever possible and contribute to maximising affordable housing outcomes through an understanding of viability assessments and close working with Legal and Planning colleagues. Office presence is required at least once per week, and the role includes participation in a phone duty rota. The Role Deliver a comprehensive Housing Options and Homelessness Prevention service in line with statutory duties. Provide face-to-face, telephone and online housing advice to customers experiencing housing difficulties. Conduct housing needs assessments and explore all prevention options prior to progressing homelessness applications. Assess homelessness applications under Part VII of the Housing Act 1996, including acceptance, refusal and referrals to other authorities. Make decisions regarding temporary accommodation placements and liaise with Housing Assistants to arrange sign-ups and benefit support where appropriate. Manage a personal caseload, maintaining accurate and detailed case records in line with procedures and performance targets. Investigate and seek to resolve landlord and tenant disputes, promoting awareness of rights and responsibilities. Gather evidence in cases of harassment or illegal eviction under the Protection from Eviction Act 1977 and prepare prosecution files where required. Provide expert housing advice, particularly to those living in the private rented sector, to prevent homelessness. Play a key role in securing the best possible affordable housing outcomes from Section 106 agreements, including understanding viability assessments and working closely with Planning and Legal teams. Respond to Members' enquiries and draft responses to complaints in line with procedures. Deliver outreach visits to homes, prisons, hostels, hospitals and other relevant locations as required. Participate in a pre-arranged phone duty rota and out-of-hours homelessness advice rota where applicable. Achieve individual performance targets and contribute to team objectives. Work collaboratively with internal departments and external agencies to maximise prevention outcomes. Keep up to date with legislation, case law and best practice to ensure compliance. Key Requirements Strong knowledge of homelessness legislation, particularly Part VII of the Housing Act 1996. Comprehensive understanding of homelessness prevention and Housing Options approaches. Experience assessing homelessness applications and making statutory decisions. Understanding of affordable housing delivery through Section 106 agreements and viability considerations. Experience working with Planning or Legal colleagues in relation to housing delivery is desirable. Experience managing complex caseloads and meeting performance targets. Ability to manage challenging situations calmly and professionally. Knowledge of landlord and tenant law, including illegal eviction and harassment provisions. Strong written and verbal communication skills, including formal report writing. Experience working in partnership with local authorities, housing providers and external agencies. Ability to travel within the Borough and attend the office at least once per week. Enhanced DBS required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Options Officers, Homelessness Officers and Prevention Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from experienced Housing Needs professionals looking to make future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

We're recruiting an experienced Temporary Accommodation Visiting Officer to join a busy Temporary Accommodation Team supporting homeless households. This is a frontline, field-based role working alongside Housing Options and Resettlement Teams to ensure temporary accommodation is safe, suitable and well managed. The successful candidate will be responsible for procuring, letting and managing temporary accommodation, carrying out regular inspections and supporting residents while also managing rent collection responsibilities. The role requires property inspections and audit checks at least two days per week, with office attendance one to two days per week. A full driving licence and access to a vehicle is essential. The Role Work within the Temporary Accommodation Team to support households placed in temporary accommodation. Carry out regular property inspections and audit checks to ensure accommodation is safe, suitable and compliant. Procure, let and manage temporary accommodation units in line with policy and statutory requirements. Work closely with Housing Options and Resettlement Teams to support households and facilitate move-on where appropriate. Manage a patch of temporary accommodation properties, ensuring tenancy conditions are upheld. Undertake rent collection duties and monitor arrears within temporary accommodation placements. Respond to resident queries and provide high-quality customer service. Liaise with landlords, managing agents and contractors to resolve property issues and ensure standards are maintained. Identify and escalate safeguarding concerns or property compliance risks where necessary. Maintain accurate records and update housing management systems in line with procedures. Contribute to service performance targets and support continuous service improvement. Key Requirements Experience working within public sector housing or temporary accommodation services. Experience carrying out property inspections or housing management visits. Understanding of temporary accommodation management and homelessness services. Experience in rent collection and income management. Excellent customer service skills and ability to manage challenging situations professionally. Strong IT literacy and experience using housing management systems. Ability to work independently in a field-based role. Full UK driving licence and access to own vehicle (essential). Willingness to be out on property inspections at least two days per week and attend the office 1-2 days per week. Basic DBS check required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Temporary Accommodation Officers, Housing Officers and Resettlement roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Do you have strong frontline experience supporting people sleeping rough? We're recruiting for an experienced Rough Sleeping Outreach Officer to join a Local Authority homelessness service in Surrey on a temporary basis. This is a frontline outreach role focused on engaging with individuals sleeping rough and supporting them off the streets into sustainable accommodation. You'll be carrying out regular street outreach, verifying rough sleeper reports, completing needs-based assessments and working closely with Housing Options to contribute to Personalised Housing Plans. The role involves making referrals into health, substance misuse and support services, advocating on behalf of clients, and supporting access to accommodation through Locata. Accurate case recording and outcome monitoring will be a key part of the position. Key aspects of the role include: Street outreach and direct engagement with rough sleepers Multi-agency working to coordinate housing and support pathways Supporting access to accommodation through Locata and contributing to PHPs We're looking for someone confident working independently in the community, with strong partnership working skills and a solid understanding of homelessness processes. A minimum of three years' experience specifically within rough sleeping outreach roles is essential . The role offers flexible working arrangements , and the rate is dependent on experience . This is a strong opportunity for an experienced outreach professional who wants to make a real impact supporting vulnerable individuals into safer, more stable housing. Know someone who fits the bill? Refer an officer with relevant rough sleeping experience and, if they're successfully placed, you'll receive a 100 Amazon voucher as a thank you. Interested? Please send your CV to (url removed)