Window & Door Service Engineer (Surveying & Repairs)

Location: Greater London (Field-based)
Salary: £35,000 £45,000 per annum (PAYE)
Depot: Broxbourne (Operational Hub)
Coverage: Field-based role covering Greater London (Central, North, South, East, West, and Outer London)

Contract: One-year fixed-term, with opportunity to become permanent

This is a full-time PAYE role with fixed working hours and clear performance expectations, including reliability, punctuality, and accountability. The upper end of the salary range is reserved for candidates with significant, demonstrable experience, including strong surveying, reporting, estimating, and complex repair capability.

The Role

This is a field-based role for an experienced Window & Door Service Engineer (Surveying & Repairs) delivering surveying, diagnostic, and repair services across residential, commercial, and public-sector sites throughout Greater London.

The role combines structured inspections with hands-on repair and remedial works across a range of window and door systems. You will work to defined standards and processes, take ownership of jobs from survey to completion, and produce clear documentation and reporting throughout.

You will be expected to work independently on site and deliver consistent, high-quality outcomes on every job.

What You ll Be Doing

• Carrying out structured surveys to diagnose faults and specify repairs
• Completing approved repairs and remedial works to a high professional standard
• Ensuring windows and doors operate safely, smoothly, and as intended
• Recording works completed, materials used, and photographic evidence Working across uPVC, aluminium, timber, and composite window and door systems

Essential Requirements (Must Have)

To be successful in this role, you will need to demonstrate the ability to deliver both surveying and engineering responsibilities to a high professional standard.

You must have:

• Proven experience surveying, diagnosing, repairing, and replacing components on window and door systems, with the ability to work independently on site and manage jobs end to end
• Strong inspection and fault-finding skills, including accurate measurement and specification of appropriate repairs or adjustments
• Hands-on experience carrying out general window and door repairs, including common hardware and locking components (e.g. hinges, handles, locks, cylinders, and operating mechanisms)
• Practical experience working with uPVC, aluminium, timber, or aluminium-clad timber window and door systems
• Confidence producing clear written inspection and completion reports
• A full UK driving licence, own suitable hand and power tools, and the ability to work full contracted hours reliably

Desirable Experience (Nice to Have)

It s helpful, but not essential, if you also have:

• Experience working on advanced or complex systems, such as tilt-and-turn, tilt-and-slide, lift-and-slide, bi-fold, or large-format installations
• Advanced hardware or locksmith expertise, including complex fault diagnosis or non-standard locking solutions
• Familiarity with premium manufacturers such as VELFAC, Rationel, Schüco, or Idealcombi

Suitable Relevant Trade Backgrounds

Suitable Backgrounds

We are open to candidates from a range of relevant trade backgrounds, provided they can meet the essential requirements of the role. Suitable backgrounds may include:

• Experienced window and door service engineers
• Multi-trade or glazing engineers with strong window and door repair experience
• Carpenters or aluminium installers with demonstrable experience repairing, adjusting, and fault-finding on windows and doors

You do not need to meet every requirement on day one. Candidates transitioning from related trades will typically start at the lower end of the pay band, with clear progression as window and door specific service, diagnostic, and locksmith skills develop. What matters most is technical aptitude, reliability, and a willingness to work to high service and quality standards.

Depot & Coverage

GC Doors operates from its main depot in Broxbourne, which serves as the operational hub for material collection, waste disposal, and deployment to sites across Greater London.

This is a field-based role providing service and repair coverage across Central, North, South, East, West, and Outer London.

Applications are particularly welcomed from candidates based to the north and northwest of the M25, as this supports efficient depot access and deployment across our typical service locations.

Ideally, candidates will live within a reasonable commuting distance (approximately 45 minutes) of the Broxbourne depot to support reliable start times and efficient operations.

Working Hours & Attendance

Working hours are Monday Friday, 08 00, equating to 40 paid hours per week.

Engineers are expected to be on site and working between 09:00 and 17:00, unless otherwise agreed due to access arrangements or job requirements. Overtime applies to approved on-site working time carried out before 08:00 or after 17:00, and is paid in line with company policy.

Consistent attendance and punctuality are essential. Reliability, timekeeping, and adherence to paid hours, on-site hours, and overtime arrangements are reviewed during the probationary period and through ongoing performance reviews.

What We Offer

• Secure PAYE employment
• Auto-enrolment pension scheme
• Competitive salary aligned to experience and capability
• Company van, PPE, uniform, phone, and iPad provided
• Company credit card for approved work-related purchases
• Paid overtime where applicable
• 28 days annual leave, inclusive of bank holidays
• Structured workloads and realistic planning
• Training and development support
• Monday Friday working, with no weekend working

Pay & Progression

Salary is set within the advertised range based on experience and capability. The higher end of the range is reserved for engineers with significant, demonstrable experience who can independently survey, specify materials, estimate labour, and deliver complex repairs.

This role offers clear, structured progression within a full-time PAYE framework for experienced engineers.

Typical progression for an experienced engineer:

• Starting salary: £37,000, reflecting existing window and door service or repair experience
• 6-month pay review: following successful probation, engineers demonstrating strong reliability, technical competence, and job ownership may progress to around £40,000
• month progression: engineers who can independently survey, specify materials and labour, and deliver complex repairs with minimal support may progress to the top band of £40,000 £45,000

Progression is based on performance rather than time served, considering reliability, quality of work, survey accuracy, reporting standards, and overall independence.