National Hire Manager UK-Wide - Leadership Role Are you a dynamic hire operations leader looking to shape and grow a nationwide equipment hire division? This is a rare opportunity to take on a senior leadership role within a rapidly expanding materials handling and equipment solutions business. You ll be at the forefront of driving operational excellence, commercial performance, and strategic growth across multiple UK sites. The Opportunity As National Hire Manager, you will lead the short-term hire operations across several business units, managing a team of Hire Controllers and ensuring seamless delivery of equipment hire services across the UK. This is a newly created, high-impact role ideal for someone who thrives in a fast-paced environment and enjoys building teams, processes, and strategy from the ground up. What You ll Be Doing Operational Leadership Lead, develop, and support a nationwide team of Hire Controllers. Oversee all hire processes including order handling, allocation, coordination with service teams, and contract accuracy. Drive consistent processes, KPIs, and standards across all locations. Ensure compliance with safety, operational, and procedural requirements. Customer Service & Relationship Management Build a strong customer-first culture across the hire function. Resolve escalations professionally and promptly. Develop relationships with key accounts and internal teams to deliver seamless service. Commercial & Financial Management Own and manage the Hire Division P&L. Drive revenue, manage costs, and improve margins. Assess fleet utilisation, pricing, and financial performance to maximise commercial outcomes. Forecast hire revenue, operational costs, and fleet investment. Fleet Strategy & Growth Create a long-term fleet strategy aligned to market demand and innovation. Identify opportunities to expand and optimise the fleet. Ensure the fleet operates to high compliance, safety, and quality standards. Sales & Business Development Grow the national hire customer base through close collaboration with sales and marketing. Identify new markets, customer segments, and strategic partnerships. Support targeted campaigns to boost hire activity and market presence. Strategy & Continuous Improvement Shape and deliver a long-term hire strategy focused on operational excellence and profit growth. Lead continuous improvement initiatives to enhance systems, processes, and technology. Monitor industry trends to keep the hire business competitive and innovative. What You ll Bring Essential: Leadership experience within a hire, rental, or equipment-led operation (e.g., forklifts, plant, access, MHE). Strong commercial skills with P&L, budgeting, pricing, and margin optimisation experience. Ability to lead multi-site or remote teams. Excellent communication, organisation, and customer service capability. Analytical mindset with the ability to drive strategic improvements. Desirable: Experience in materials handling or forklift operations. Knowledge of hire management systems (e.g., Protean). Personal Attributes: Strategic thinker with a growth mindset. Strong leadership presence with the ability to motivate and inspire. Customer-focused and results-driven. Confident making data-led decisions. Collaborative across departments and regions. Key Success Metrics Hire revenue and margin growth Fleet utilisation and ROI Customer satisfaction and retention Operational accuracy and efficiency Expansion of the hire customer base Development and performance of hire teams What s in It for You? Competitive salary 24 days holiday + 8 statutory days Statutory pension A strong commitment to personal development and career progression Bi-annual company socials Weekly group fitness sessions INDKTT
Dec 10, 2025
Full time
National Hire Manager UK-Wide - Leadership Role Are you a dynamic hire operations leader looking to shape and grow a nationwide equipment hire division? This is a rare opportunity to take on a senior leadership role within a rapidly expanding materials handling and equipment solutions business. You ll be at the forefront of driving operational excellence, commercial performance, and strategic growth across multiple UK sites. The Opportunity As National Hire Manager, you will lead the short-term hire operations across several business units, managing a team of Hire Controllers and ensuring seamless delivery of equipment hire services across the UK. This is a newly created, high-impact role ideal for someone who thrives in a fast-paced environment and enjoys building teams, processes, and strategy from the ground up. What You ll Be Doing Operational Leadership Lead, develop, and support a nationwide team of Hire Controllers. Oversee all hire processes including order handling, allocation, coordination with service teams, and contract accuracy. Drive consistent processes, KPIs, and standards across all locations. Ensure compliance with safety, operational, and procedural requirements. Customer Service & Relationship Management Build a strong customer-first culture across the hire function. Resolve escalations professionally and promptly. Develop relationships with key accounts and internal teams to deliver seamless service. Commercial & Financial Management Own and manage the Hire Division P&L. Drive revenue, manage costs, and improve margins. Assess fleet utilisation, pricing, and financial performance to maximise commercial outcomes. Forecast hire revenue, operational costs, and fleet investment. Fleet Strategy & Growth Create a long-term fleet strategy aligned to market demand and innovation. Identify opportunities to expand and optimise the fleet. Ensure the fleet operates to high compliance, safety, and quality standards. Sales & Business Development Grow the national hire customer base through close collaboration with sales and marketing. Identify new markets, customer segments, and strategic partnerships. Support targeted campaigns to boost hire activity and market presence. Strategy & Continuous Improvement Shape and deliver a long-term hire strategy focused on operational excellence and profit growth. Lead continuous improvement initiatives to enhance systems, processes, and technology. Monitor industry trends to keep the hire business competitive and innovative. What You ll Bring Essential: Leadership experience within a hire, rental, or equipment-led operation (e.g., forklifts, plant, access, MHE). Strong commercial skills with P&L, budgeting, pricing, and margin optimisation experience. Ability to lead multi-site or remote teams. Excellent communication, organisation, and customer service capability. Analytical mindset with the ability to drive strategic improvements. Desirable: Experience in materials handling or forklift operations. Knowledge of hire management systems (e.g., Protean). Personal Attributes: Strategic thinker with a growth mindset. Strong leadership presence with the ability to motivate and inspire. Customer-focused and results-driven. Confident making data-led decisions. Collaborative across departments and regions. Key Success Metrics Hire revenue and margin growth Fleet utilisation and ROI Customer satisfaction and retention Operational accuracy and efficiency Expansion of the hire customer base Development and performance of hire teams What s in It for You? Competitive salary 24 days holiday + 8 statutory days Statutory pension A strong commitment to personal development and career progression Bi-annual company socials Weekly group fitness sessions INDKTT
Are you a branch manager with a small team looking to take on a bigger role? Or a senior hire desk controller, supervisor, or manager ready to take the next step in your career? Do you want to gain the knowledge, experience, and training to run your own depot, get the best out your team and keep customers coming back? If that sounds like you - and you'd like to be part of a dynamic, ambitious, and supportive SME with big growth plans - we'd love to hear from you. About us The Hireman is a growing, independent tool hire company, supplying professional contractors across London, the Home Counties, and beyond. Founded in 1985, we've built an excellent reputation for service, reliability, and going out of our way to help our customers. We believe we're successful because we make life easy for our clients - and we give our people the tools, trust, and support to make that happen. The role We have two exciting opportunities available: one at our South depot in Croydon and the other at our Kent depot in Rochester. Based at the depot, this is a unique chance to join our Depot Management Training Programme. You'll receive support, coaching, and hands on training to equip you with the skills and experience needed to take on the full responsibility for running a depot, preparing you for a Depot Manager role. During the programme you will learn to: Monitor depot performance through the P&L, while maintaining our high levels of service and quality. Develop your leadership skills to motivate and manage a depot team. Gain hands on experience in operational efficiency across hire desk, drivers, and yard/warehouse. Understand stock, fleet, and workshop management to maximise availability. Uphold a safe, clean, and lean working environment, ensuring compliance with HAE SafeHire and FORS Silver certifications. Support business development by working closely with the sales team to identify new business opportunities and nurture strong customer relationships. Build strong working relationships with the depot manager network and the wider team. What we're looking for Proven track record in a depot or branch (tool, plant or access industry, construction supply, or logistics preferred). A solid work history showing commitment, integrity, and progression. Excellent communication and interpersonal abilities, confident liaising with customers, colleagues, and suppliers. Customer focused, with the ability to build long term relationships. Strong IT skills and attention to detail. A forward thinking mindset - interested in technology, automation, and finding efficiencies through innovation and AI. A positive attitude, problem solving mindset, and a good sense of humour. A team player who enjoys working collaboratively with others. A desire to learn, grow, and progress within a company that values development and ambition. What's on offer A management training programme tailored to fast track you into a depot manager role. Mentoring and on the job experience across all areas of depot operations. Career progression within a supportive, growing business. The chance to join a passionate team dedicated to service, safety, and operational excellence. Excellent salary (negotiable depending on experience). Enhanced contributory Workplace Pension. Health Cash Plan with virtual GP service. 7.30am - 5pm Monday to Friday working hours. Free tool hire for personal use and staff discount on purchases. Fresh fruit, snacks, and drinks in our depots. Regular social events and company parties. A Christmas turkey (or alternative seasonal gift). If you're ambitious, committed, and ready to take the next step in your career, we want to help you get there.
Dec 01, 2025
Full time
Are you a branch manager with a small team looking to take on a bigger role? Or a senior hire desk controller, supervisor, or manager ready to take the next step in your career? Do you want to gain the knowledge, experience, and training to run your own depot, get the best out your team and keep customers coming back? If that sounds like you - and you'd like to be part of a dynamic, ambitious, and supportive SME with big growth plans - we'd love to hear from you. About us The Hireman is a growing, independent tool hire company, supplying professional contractors across London, the Home Counties, and beyond. Founded in 1985, we've built an excellent reputation for service, reliability, and going out of our way to help our customers. We believe we're successful because we make life easy for our clients - and we give our people the tools, trust, and support to make that happen. The role We have two exciting opportunities available: one at our South depot in Croydon and the other at our Kent depot in Rochester. Based at the depot, this is a unique chance to join our Depot Management Training Programme. You'll receive support, coaching, and hands on training to equip you with the skills and experience needed to take on the full responsibility for running a depot, preparing you for a Depot Manager role. During the programme you will learn to: Monitor depot performance through the P&L, while maintaining our high levels of service and quality. Develop your leadership skills to motivate and manage a depot team. Gain hands on experience in operational efficiency across hire desk, drivers, and yard/warehouse. Understand stock, fleet, and workshop management to maximise availability. Uphold a safe, clean, and lean working environment, ensuring compliance with HAE SafeHire and FORS Silver certifications. Support business development by working closely with the sales team to identify new business opportunities and nurture strong customer relationships. Build strong working relationships with the depot manager network and the wider team. What we're looking for Proven track record in a depot or branch (tool, plant or access industry, construction supply, or logistics preferred). A solid work history showing commitment, integrity, and progression. Excellent communication and interpersonal abilities, confident liaising with customers, colleagues, and suppliers. Customer focused, with the ability to build long term relationships. Strong IT skills and attention to detail. A forward thinking mindset - interested in technology, automation, and finding efficiencies through innovation and AI. A positive attitude, problem solving mindset, and a good sense of humour. A team player who enjoys working collaboratively with others. A desire to learn, grow, and progress within a company that values development and ambition. What's on offer A management training programme tailored to fast track you into a depot manager role. Mentoring and on the job experience across all areas of depot operations. Career progression within a supportive, growing business. The chance to join a passionate team dedicated to service, safety, and operational excellence. Excellent salary (negotiable depending on experience). Enhanced contributory Workplace Pension. Health Cash Plan with virtual GP service. 7.30am - 5pm Monday to Friday working hours. Free tool hire for personal use and staff discount on purchases. Fresh fruit, snacks, and drinks in our depots. Regular social events and company parties. A Christmas turkey (or alternative seasonal gift). If you're ambitious, committed, and ready to take the next step in your career, we want to help you get there.
Are you a branch manager with a small team looking to take on a bigger role? Or a senior hire desk controller, supervisor, or manager ready to take the next step in your career? Do you want to gain the knowledge, experience, and training to run your own depot, get the best out your team and keep customers coming back? If that sounds like you - and you'd like to be part of a dynamic, ambitious, and supportive SME with big growth plans - we'd love to hear from you. About us The Hireman is a growing, independent tool hire company, supplying professional contractors across London, the Home Counties, and beyond. Founded in 1985, we've built an excellent reputation for service, reliability, and going out of our way to help our customers. We believe we're successful because we make life easy for our clients - and we give our people the tools, trust, and support to make that happen. The role We have two exciting opportunities available: one at our South depot in Croydon and the other at our Kent depot in Rochester. Based at the depot, this is a unique chance to join our Depot Management Training Programme. You'll receive support, coaching, and hands on training to equip you with the skills and experience needed to take on the full responsibility for running a depot, preparing you for a Depot Manager role. During the programme you will learn to: Monitor depot performance through the P&L, while maintaining our high levels of service and quality. Develop your leadership skills to motivate and manage a depot team. Gain hands on experience in operational efficiency across hire desk, drivers, and yard/warehouse. Understand stock, fleet, and workshop management to maximise availability. Uphold a safe, clean, and lean working environment, ensuring compliance with HAE SafeHire and FORS Silver certifications. Support business development by working closely with the sales team to identify new business opportunities and nurture strong customer relationships. Build strong working relationships with the depot manager network and the wider team. What we're looking for Proven track record in a depot or branch (tool, plant or access industry, construction supply, or logistics preferred). A solid work history showing commitment, integrity, and progression. Excellent communication and interpersonal abilities, confident liaising with customers, colleagues, and suppliers. Customer focused, with the ability to build long term relationships. Strong IT skills and attention to detail. A forward thinking mindset - interested in technology, automation, and finding efficiencies through innovation and AI. A positive attitude, problem solving mindset, and a good sense of humour. A team player who enjoys working collaboratively with others. A desire to learn, grow, and progress within a company that values development and ambition. What's on offer A management training programme tailored to fast track you into a depot manager role. Mentoring and on the job experience across all areas of depot operations. Career progression within a supportive, growing business. The chance to join a passionate team dedicated to service, safety, and operational excellence. Excellent salary (negotiable depending on experience). Enhanced contributory Workplace Pension. Health Cash Plan with virtual GP service. 7.30am - 5pm Monday to Friday working hours. Free tool hire for personal use and staff discount on purchases. Fresh fruit, snacks, and drinks in our depots. Regular social events and company parties. A Christmas turkey (or alternative seasonal gift). If you're ambitious, committed, and ready to take the next step in your career, we want to help you get there.
Dec 01, 2025
Full time
Are you a branch manager with a small team looking to take on a bigger role? Or a senior hire desk controller, supervisor, or manager ready to take the next step in your career? Do you want to gain the knowledge, experience, and training to run your own depot, get the best out your team and keep customers coming back? If that sounds like you - and you'd like to be part of a dynamic, ambitious, and supportive SME with big growth plans - we'd love to hear from you. About us The Hireman is a growing, independent tool hire company, supplying professional contractors across London, the Home Counties, and beyond. Founded in 1985, we've built an excellent reputation for service, reliability, and going out of our way to help our customers. We believe we're successful because we make life easy for our clients - and we give our people the tools, trust, and support to make that happen. The role We have two exciting opportunities available: one at our South depot in Croydon and the other at our Kent depot in Rochester. Based at the depot, this is a unique chance to join our Depot Management Training Programme. You'll receive support, coaching, and hands on training to equip you with the skills and experience needed to take on the full responsibility for running a depot, preparing you for a Depot Manager role. During the programme you will learn to: Monitor depot performance through the P&L, while maintaining our high levels of service and quality. Develop your leadership skills to motivate and manage a depot team. Gain hands on experience in operational efficiency across hire desk, drivers, and yard/warehouse. Understand stock, fleet, and workshop management to maximise availability. Uphold a safe, clean, and lean working environment, ensuring compliance with HAE SafeHire and FORS Silver certifications. Support business development by working closely with the sales team to identify new business opportunities and nurture strong customer relationships. Build strong working relationships with the depot manager network and the wider team. What we're looking for Proven track record in a depot or branch (tool, plant or access industry, construction supply, or logistics preferred). A solid work history showing commitment, integrity, and progression. Excellent communication and interpersonal abilities, confident liaising with customers, colleagues, and suppliers. Customer focused, with the ability to build long term relationships. Strong IT skills and attention to detail. A forward thinking mindset - interested in technology, automation, and finding efficiencies through innovation and AI. A positive attitude, problem solving mindset, and a good sense of humour. A team player who enjoys working collaboratively with others. A desire to learn, grow, and progress within a company that values development and ambition. What's on offer A management training programme tailored to fast track you into a depot manager role. Mentoring and on the job experience across all areas of depot operations. Career progression within a supportive, growing business. The chance to join a passionate team dedicated to service, safety, and operational excellence. Excellent salary (negotiable depending on experience). Enhanced contributory Workplace Pension. Health Cash Plan with virtual GP service. 7.30am - 5pm Monday to Friday working hours. Free tool hire for personal use and staff discount on purchases. Fresh fruit, snacks, and drinks in our depots. Regular social events and company parties. A Christmas turkey (or alternative seasonal gift). If you're ambitious, committed, and ready to take the next step in your career, we want to help you get there.
