33 jobs found

Housing Officer £38,746.40 (plus car allowance of £2,750.28) per year Hybrid - Rushden or Peterborough Permanent, Full-Time At Amplius, we believe great neighbourhoods start with great relationships. As a Housing Officer, you'll be out in our communities, getting to know customers, tackling issues that matter and helping people feel safe, supported and proud of where they live. If you enjoy working with people, solving problems and making a positive difference every day, this could be the perfect role for you. Salary: £38,746.40 (plus car allowance of £2,750.28) per year Contract: Permanent, full time Your week : Full time (36.25 hours Monday to Friday 9am to 5.15pm) Location : Hybrid with a weekly presence in our Rushden or Peterborough offices (covering a patch that includes West Northamptonshire, Daventry and Leicestershire) You can read about our fantastic colleague benefits here - Amplius colleague benefits Snapshot of your role Manage a portfolio of tenancies, ensuring compliance with agreements, policies, and relevant legislation. Handle a caseload of complex tenancy and neighbourhood issues, including enforcement and compliance-related cases. Minimise voids and support efficient re-letting of properties while maintaining high standards. Carry out pre-tenancy interviews and provide ongoing support to help customers sustain their tenancies. Monitor and improve estate standards, including communal areas, grounds maintenance, and safety compliance. Build strong relationships with local authorities, police, and community partners to address local issues and improve neighbourhoods. Maintain accurate case records, ensure GDPR compliance, and meet performance targets while managing your own workload. What we're looking for CIH Level 3 qualification, or willingness to work towards it. Proven experience in estate and neighbourhood management within a housing environment. Experience of managing people, including providing direction and performance support where required. Strong understanding of housing regulation and the ability to apply this in practice. Experience of building effective relationships with local authorities and external partners. Confidence using housing management systems and maintaining accurate records. Ability to work flexibly across a large geographical area and prioritise a varied workload. A collaborative, resilient approach with the ability to remain calm and effective when handling complex situations. Please read the attached Job Description before applying so you get the full scope of the role. Important - DBS clearance, a full UK driving licence, willingness to travel, and right to work in the UK are all essential requirements for this role. We do not provide sponsorship. Closing: 2 August Interviews on Teams: 12 August We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you.

Housing Officer £38,746.40 (plus car allowance of £2,750.28) per year Full-Time, 6 month temporary contract Hybrid with a weekly presence in the Rushden office At Amplius, we believe great neighbourhoods start with great relationships. As a Housing Officer, you'll be out in our communities, getting to know customers, tackling issues that matter and helping people feel safe, supported and proud of where they live. If you enjoy working with people, solving problems and making a positive difference every day, this could be the perfect role for you. Salary: £38,746.40 (plus car allowance of £2,750.28) per year Contract: Six-month fixed term contract Your week : Full time (36.25 hours Monday to Friday 9am to 5.15pm) Location : Hybrid with a weekly presence in our Rushden office (covering a North Northamptonshire patch) You can read about our fantastic colleague benefits here - Amplius colleague benefits Snapshot of your role Manage a portfolio of tenancies, ensuring compliance with agreements, policies, and relevant legislation. Handle a caseload of complex tenancy and neighbourhood issues, including enforcement and compliance-related cases. Minimise voids and support efficient re-letting of properties while maintaining high standards. Carry out pre-tenancy interviews and provide ongoing support to help customers sustain their tenancies. Monitor and improve estate standards, including communal areas, grounds maintenance, and safety compliance. Build strong relationships with local authorities, police, and community partners to address local issues and improve neighbourhoods. Maintain accurate case records, ensure GDPR compliance, and meet performance targets while managing your own workload. What we're looking for CIH Level 3 qualification, or willingness to work towards it. Proven experience in estate and neighbourhood management within a housing environment. Experience of managing people, including providing direction and performance support where required. Strong understanding of housing regulation and the ability to apply this in practice. Experience of building effective relationships with local authorities and external partners. Confidence using housing management systems and maintaining accurate records. Ability to work flexibly across a large geographical area and prioritise a varied workload. A collaborative, resilient approach with the ability to remain calm and effective when handling complex situations. Please read the attached Job Description before applying so you get the full scope of the role. Important - DBS clearance, a full UK driving licence, willingness to travel, and right to work in the UK are all essential requirements for this role. We do not provide sponsorship. Closing: 2 August Interviews on Teams: 7 August We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you.

Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a permanent basis to work on one of their long standing contracts in Liverpool. This is a retrofit scheme including Solar PV, Air Source Heat Pumps, Ventilation etc. The successful candidate will have at least 2 years' experience as a Resident Liaison Officer working for a Social Housing Contractor. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. The salary is 28-30k plus 3k car allowance and mileage plus other benefits. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call (phone number removed) Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.

Adecco are proud to be recruiting for a Housing Officer on behalf of a large London local authority. Role Details Full Time - Monday to Friday, 36 hours per week Temporary assignment - 3 months with likely extension 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid working - typically 2 to 3 days in the office and on patch, remainder working from home IT equipment provided Mileage and travel expenses claimable for visits Parking permit provided for estate inspections and visits Patch size: approximately 690 properties Immediate start available About the Role As a Housing Officer, you will be responsible for delivering a high-quality, customer-focused housing management service across a defined patch of properties. You will act as the main point of contact for residents, ensuring tenancy obligations are met, neighbourhood standards are maintained, and residents receive an excellent service. This role places a strong emphasis on tenancy management, estate management, resident engagement, and partnership working. Key Responsibilities Manage a portfolio of tenancies and leasehold matters within a designated patch. Investigate and resolve anti-social behaviour cases, working closely with residents and partner agencies. Conduct tenancy audits, property inspections, estate inspections, and pre-termination visits. Support residents to sustain their tenancies and access appropriate services. Ensure compliance with tenancy conditions and take enforcement action where required, including preparing legal casework. Identify environmental and estate improvement opportunities and coordinate actions with internal teams and contractors. Respond to enquiries from elected members, resident groups, solicitors, and members of the public. Build effective working relationships with stakeholders including police, health services, support agencies, and community groups. Monitor communal repairs, health and safety issues, and estate standards, escalating concerns as necessary. Contribute to service improvement initiatives, resident satisfaction, and positive neighbourhood outcomes. Essential Experience & Skills Previous experience delivering housing management services within a social housing environment. Strong knowledge of housing legislation and anti-social behaviour legislation. Experience managing tenancy and leasehold issues, including enforcement action. Ability to investigate and manage ASB cases effectively. Experience conducting home visits, estate inspections, and tenancy-related checks. Excellent customer service, communication, and relationship-building skills. Strong organisational skills with the ability to manage a varied and demanding workload. Experience working collaboratively with internal teams and external partners. Confident using Microsoft Office and housing management systems. Ability to analyse information, make sound decisions, and resolve complex issues. Why Apply? This is an excellent opportunity for an experienced Housing Officer to join a busy and supportive housing team, making a real difference to residents and local communities while working in a flexible hybrid environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Housing Officer Our client, a well-established business in Plymouth, is looking to recruit a Housing Officer to manage a portfolio of tenancies and help deliver a high-quality housing management service. This is a varied role that involves supporting residents, managing tenancies, addressing anti-social behaviour, and working closely with communities to ensure residents can sustain their tenancies and enjoy safe, thriving neighbourhoods. Key Responsibilities Manage a patch of residential properties and act as the main point of contact for residents. Conduct tenancy visits, estate inspections, and neighbourhood walkabouts. Support new tenancy sign-ups and tenancy sustainment activities. Investigate and resolve anti-social behaviour cases. Manage tenancy breaches and enforce tenancy conditions where required. Work with residents to resolve issues relating to rent, property management, and community wellbeing. Liaise with internal teams, local authorities, and support agencies. Identify safeguarding concerns and make appropriate referrals. Maintain accurate records and case notes using housing management systems. Deliver excellent customer service and build positive relationships with residents. Requirements Previous experience in housing management, tenancy management, customer service, or a similar role. Knowledge of housing legislation and tenancy management practices is desirable. Strong communication and conflict-resolution skills. Ability to manage a varied caseload and work independently. Good IT and administrative skills. Experience dealing with anti-social behaviour cases would be advantageous. Full UK Driving Licence preferred.

A fantastic opportunity has emerged for a specialist Generic Housing Officer to join one of Adecco Public Sector's most improved housing clients in a permanent post. The salary is paying £42,000 per annum, and it's a non car driving role. In addition, office attendance will be hybrid (2 days each week).The post holder will be hybrid working (our client's head office is near King's Cross station in Central London) and expected to own a patch of only 300 units around the areas of Bexley, Brent, Haringey, Croydon, Surbiton and some areas of Kent (14 miles south east of Central London but still within the M25) which will include leasehold but mainly general needs homes. You will be expected to seek out solutions for all customers whatever their needs and will need to be able to think independently and creatively. You will work closely with residents, colleagues, external agencies and contractors to maintain high standards of service delivery and sustainment of tenancies.Reporting directly into the Head of Housing, this is a full time post (35 hours per week, Monday to Friday) and is a key role within our client's small business. The successful candidate will be expected to have knowledge of/experience in: Providing a professional and knowledgeable estate and facilities service to residents in a range of tenures and resolve issues efficiently and effectively. Estate Inspections: Inspecting and grading communal areas and estates, raising and following up on appropriate corrective actions to customer resolution. Estate and facilities management: Providing a responsive and efficient estate, block and facilities management service to ensure residents' communal areas and neighbourhoods are pleasant, well-maintained and safe places to live. Service Charges: Understanding all services and charges provided to estates, properties and communal areas and checking the quality of services provided to ensure these represent value for money. Rent Arrears: Chasing residents for any arrears, and attending court if necessary. ASB: Tackling and reducing the effects of anti-social behaviour on estates and in communal areas. Ensuring agents comply with contractual obligations and monitor the quality of work. Housing sector knowledge: including knowledge around property management, service charges, health and safety, personal safety and working with vulnerable people. Monitoring the financial costs of managing properties and scrutinise service charges (desirable). Previous experience of working in housing management in a regulated social housing environment (preferably at a small Housing Association, although this is not essential), as well as a good understanding of housing legislation and regulation, tenancy rights and landlord responsibilities would be highly desirable. Only applicants who feel they meet the above criteria, and can start on short notice (1 month's notice period maximum) need apply for this role as the client is keen to fill this vacancy as soon as possible and conduct interviews in late July/early August 2026.

Your new company A West Midlands housing provider is seeking an experienced Housing Officer to join their team on a temporary basis for a minimum of 2 months. Managing a diverse housing portfolio across the Midlands, the organisation is committed to creating safe, sustainable and thriving communities for its residents. Your new role As a Housing Officer, you will be responsible for delivering a high-quality estate management service across a varied housing patch. You will work closely with residents, contractors and partner agencies to ensure neighbourhoods remain safe, well-maintained and welcoming.Key responsibilities will include: Managing communal and external areas to ensure high standards of cleanliness, safety and presentation. Overseeing grounds maintenance, cleaning contracts and estate improvement initiatives. Investigating and resolving environmental issues including fly-tipping, abandoned properties, pest control and anti-social behaviour concerns. Carrying out estate inspections and ensuring compliance with health and safety requirements. Managing fire safety actions and supporting wider building safety programmes. Liaising with local authorities, police, contractors and other stakeholders to resolve community issues. Building positive relationships with residents and supporting tenancy sustainment. What you'll need to succeed Previous experience in an Estates Officer, Housing Officer, Neighbourhood Officer or similar housing management role. Strong understanding of estate management, health and safety, and neighbourhood services. Experience of tenant liaison & customer service. Experience managing contractors and monitoring service delivery standards. Ability to investigate and resolve complex tenancy and environmental issues. Excellent communication and stakeholder management skills. A proactive approach with the ability to manage a busy and varied caseload. Full UK driving licence and access to a vehicle. What you'll get in return Competitive hourly rate of 23 - 27 per hour (dependent on experience). Mileage payments. Minimum 2-month temporary contract with the potential for extension. Hybrid working arrangement with a mix of working in office, site visits and home working. Opportunity to work with a highly regarded housing provider and make a real impact within local communities. Weekly pay through Hays Recruitment. Dedicated consultant support throughout your assignment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

About the Role Are you an experienced Housing Officer ready to make a visible difference across a busy general needs patch? This is a rewarding interim opportunity to take ownership of approximately 800 properties, build trusted relationships with residents and use your housing management expertise to resolve issues, strengthen communities and improve neighbourhood services. What You'll Be Doing • Build trusted resident relationships: Visit new tenants in their homes, explain tenancy conditions clearly, identify vulnerabilities or additional needs and create positive early engagement. • Be visible in the community: Maintain a strong presence through estate inspections, customer surgeries, home visits and proactive follow-up, helping residents feel listened to and supported. • Resolve complex tenancy issues: Manage a varied caseload including succession, assignment, discretionary rehousing, management transfers, tenancy breaches, illegal occupation and anti-social behaviour. • Drive service improvements: Carry out tenancy audits, PCFRAs/PEEPs and regular estate inspections, identifying opportunities to improve housing standards and working collaboratively with internal teams. • Support residents who need it most: Work closely with vulnerable tenants, make appropriate referrals and help ensure residents receive the right support at the right time. • Use your legal and enforcement expertise: Prepare and serve notices, including Notices Seeking Possession and Notices to Quit; prepare court cases, draft witness statements and represent in legal proceedings where required. Knowledge of the Housing Regulator's consumer standards and Awaab's Law is desirable. About You • Proven experience: At least two years' housing management experience, ideally within a general needs or social housing environment. • Confident communicator: Strong communication, negotiation and problem-solving skills, with the ability to manage sensitive, complex or challenging resident matters professionally. • Strong housing knowledge: A sound Understanding of tenancy management, anti-social behaviour legislation, enforcement processes and safeguarding principles. • Resident-focused mindset: Proactive, resilient and adaptable, with a genuine commitment to equality, diversity and inclusion and achieving positive outcomes for residents. Why Apply? This is a fantastic opportunity to step into a high-impact interim role where your decisions, judgement and resident-focused approach will make a real difference from day one. You'll join a busy housing service where your expertise will be valued, your work will be varied, and your contribution will directly support safer, stronger and better-managed communities. If you are ready to bring your housing management expertise to a role where you can have immediate impact, apply today to be considered. Diamond Blaque is acting as the employment business for this vacancy. We are committed to equality, diversity and inclusion and welcome applications from all suitably qualified candidates.

We are recruiting on behalf of a well-established Housing Association in the West Midlands for an experienced Housing Officer to join their team on a 12-month fixed-term contract . This is an excellent opportunity to make a real difference by supporting residents, managing neighbourhoods, and helping create safe, sustainable communities. This hybrid role offers the flexibility of working from home, the office, and across your designated housing patch , giving you variety while ensuring you remain visible and accessible to residents. Key Responsibilities Of A Housing Officer: Managing a designated portfolio of tenancies and delivering a high-quality housing management service. Investigating and managing anti-social behaviour (ASB) cases from initial report through to resolution, ensuring accurate case management and timely action. Working closely with residents, local authorities, the police, and other partner agencies to tackle ASB and improve community safety. Taking appropriate enforcement action where required, including preparing documentation and supporting legal proceedings where necessary. Carrying out tenancy visits, estate inspections, and property audits. Managing tenancy breaches, neighbourhood disputes, and tenancy sustainment cases. Identifying safeguarding concerns and supporting vulnerable residents through referrals and partnership working. Supporting residents to sustain their tenancies while balancing customer service with effective tenancy enforcement. Assisting with tenancy sign-ups, mutual exchanges, successions, and ending tenancies. Maintaining accurate records and ensuring compliance with housing legislation, policies, and regulatory requirements. About You: Previous experience as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or in a similar housing management role. Significant experience managing anti-social behaviour (ASB) cases, including investigations, evidence gathering, partnership working, and enforcement action. A sound understanding of housing legislation, tenancy management, and safeguarding responsibilities. Excellent communication, negotiation, and conflict resolution skills. The confidence to make balanced decisions while delivering excellent customer service. Strong organisational skills with the ability to manage a varied caseload. Good IT skills and experience maintaining accurate housing management records. A full UK driving licence and access to a vehicle (or the ability to travel regularly across the housing patch). In return, our client offers an excellent package including: Competitive salary of 39.8k per annum 12-month fixed-term contract Hybrid working with a mix of home, office, and patch-based working Learning and development opportunities Career progression opportunities Flexible working arrangements Mileage reimbursement for business travel A supportive, collaborative team environment where your contribution is valued If this Housing Officer role is of interest please apply or contact (url removed)

Resident Liaison Officer - Social Housing Planned Works Covering Warwickshire Full time, permanent 30,000 - 34,000 + car allowance We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned maintenance projects within Social Housing properties in Warwickshire. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience - ideally SHDF projects Full clean driving licence Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!

Looking for a role that offers flexibility, excellent benefits, and the opportunity to make a real impact in local communities? Our client is seeking an experienced Housing Officer to join their established housing management team. This is a fantastic opportunity to work for a well-respected housing provider that values collaboration, customer service, and employee wellbeing. Based from the Greenham office one day per week, you'll manage your own diary, balancing home working with visits across your local patch to support customers and communities. As a Housing Officer , you'll be the visible presence within your neighbourhoods, delivering a high-quality housing management service while building strong relationships with residents, colleagues, local authorities, and partner agencies. Key Responsibilities of a Housing Officer: Deliver tenancy, leasehold, and neighbourhood management services across your designated area. Act as the primary point of contact for customers, providing advice, support, and practical solutions. Build effective relationships with local authorities, community groups, contractors, and partner organisations. Use performance data and customer insight to drive service improvements and ensure compliance with relevant legislation. Support neighbourhood initiatives and contribute to creating safe, sustainable communities. Maintain accurate records and ensure customer information is managed responsibly. Promote a positive, customer-focused approach while working collaboratively across teams. We're looking for someone who has: Experience within tenancy, leasehold, or neighbourhood management. Excellent communication and relationship-building skills. The ability to manage challenging situations and resolve issues effectively. Knowledge of housing and landlord services, with the confidence to apply legislation and best practice. A customer-focused approach with a proven track record of delivering positive outcomes. Good IT skills and confidence using digital systems. A full UK driving licence and access to your own vehicle. What's on offer: Salary of 32,000 - 40,000 Hybrid working with a mix of home working, office, and community-based visits 25 days annual leave plus bank holidays, increasing with service Option to buy or sell annual leave Additional wellbeing and paid volunteering days Generous matched pension scheme (up to 12%) Enhanced family leave Private healthcare options, dental insurance, and critical illness cover Wellbeing benefits including gym discounts and 24/7 virtual GP access A Basic DBS check will be required for the successful candidate. If you're passionate about delivering excellent housing services and want to join an organisation that genuinely invests in its people, we'd love to hear from you. Please apply or contact (url removed)

Housing Officer East London £43,000 - £45,000 per annum + benefits We are currently recruiting for an experienced Housing Officer to join a reputable housing organisation in East London. This is a fantastic opportunity for a customer focused housing professional with a strong background in tenancy management and neighbourhood services. Key Responsibilities Managing a patch of residential properties and acting as the main point of contact for residents. Delivering all aspects of tenancy management , including tenancy sign-ups, successions, assignments and tenancy breaches. Investigating and managing anti-social behaviour (ASB) cases through to resolution. Conducting estate inspections and ensuring communal areas are maintained to a high standard. Managing void properties and supporting the onboarding of new tenants . Working collaboratively with internal teams and external agencies to improve resident satisfaction and community outcomes. Candidate Requirements Previous experience as a Housing Officer within a Housing Association or Local Authority . Strong knowledge of housing management, tenancy law and ASB case management. Passion for their community. Excellent communication and stakeholder management skills. An enhanced DBS check (updated and in date) is desirable. Full UK driving licence is desirable. If you are an experienced Housing Officer looking for your next opportunity in East London, we'd love to hear from you. Apply today to find out more.

A fantastic opportunity has emerged for a specialist Generic Housing Officer to join one of Adecco Public Sector's most improved housing clients in a permanent post. The salary is paying 42,000 per annum, and it's a non car driving role. In addition, office attendance will be hybrid (2 days each week). The post holder will be hybrid working (our client's head office is near King's Cross station in Central London) and expected to own a patch of only 300 units around the areas of Bexley, Brent, Haringey, Croydon, Surbiton and some areas of Kent (14 miles south east of Central London but still within the M25) which will include leasehold but mainly general needs homes. You will be expected to seek out solutions for all customers whatever their needs and will need to be able to think independently and creatively. You will work closely with residents, colleagues, external agencies and contractors to maintain high standards of service delivery and sustainment of tenancies. Reporting directly into the Head of Housing, this is a full time post (35 hours per week, Monday to Friday) and is a key role within our client's small business. The successful candidate will be expected to have knowledge of/experience in: Providing a professional and knowledgeable estate and facilities service to residents in a range of tenures and resolve issues efficiently and effectively. Estate Inspections: Inspecting and grading communal areas and estates, raising and following up on appropriate corrective actions to customer resolution. Estate and facilities management: Providing a responsive and efficient estate, block and facilities management service to ensure residents' communal areas and neighbourhoods are pleasant, well-maintained and safe places to live. Service Charges: Understanding all services and charges provided to estates, properties and communal areas and checking the quality of services provided to ensure these represent value for money. Rent Arrears: Chasing residents for any arrears, and attending court if necessary. ASB: Tackling and reducing the effects of anti-social behaviour on estates and in communal areas. Ensuring agents comply with contractual obligations and monitor the quality of work. Housing sector knowledge: including knowledge around property management, service charges, health and safety, personal safety and working with vulnerable people. Monitoring the financial costs of managing properties and scrutinise service charges (desirable). Previous experience of working in housing management in a regulated social housing environment (preferably at a small Housing Association, although this is not essential), as well as a good understanding of housing legislation and regulation, tenancy rights and landlord responsibilities would be highly desirable. Only applicants who feel they meet the above criteria, and can start on short notice (1 month's notice period maximum) need apply for this role as the client is keen to fill this vacancy as soon as possible and conduct interviews in late July/early August 2026.

Mobile Caretaker Hourly Rate: 15.94 - 17.63 per hour Duration: 12 weeks temporary - 2 positions available Hours of Work: 37 hours per week - Full Time - Monday to Friday, 8:30am - 4:30pm Location / Hybrid Working: Welwyn and Hatfield - Field-based role across housing estates Day-to-Day Responsibilities Carry out routine inspections of communal housing estates, blocks, and surrounding areas. Identify and report health and safety hazards, fire risks, fly-tipping, anti-social behaviour, repair issues, and grounds maintenance concerns. Complete inspection records accurately, including photographic evidence where required. Assist with the proactive management, removal, and storage of TORT items in accordance with current policies and procedures. Conduct daily inspections of estates with high levels of fly-tipping and housing management concerns, ensuring appropriate action is taken and recorded. Liaise with Neighbourhood Officers, Housing Assistants, contractors, and other stakeholders to ensure follow-up actions are completed. Undertake litter picking, sweeping, and maintaining cleanliness around communal areas and bin stores. Arrange clearance of larger waste deposits and fly-tipping through the appropriate service teams. Support the maintenance and presentation of housing estates to ensure a safe, clean, and welcoming environment for residents. Respond to estate-related issues as directed by management. Required Skills & Experience Knowledge of estate services, grounds maintenance, cleaning, or caretaking duties. Good understanding of health and safety responsibilities within communal housing environments. Ability to identify and report housing management and environmental issues. Practical approach with a willingness to undertake outdoor duties in all weather conditions. Reliable, organised, and able to work with minimal supervision. Basic IT skills to complete inspection reports and record actions taken. Special Conditions Full UK driving licence essential. Must have access to a vehicle and be insured for business use . Role requires regular travel between housing estates across Welwyn and Hatfield . The post involves outdoor working and manual handling activities. To apply for the Mobile caretaker position, please submit your CV detailing your relevant experience

We are currently looking for an experienced Tenancy Enforcement Officer to join a busy Housing Management service during a period of growth and increased demand. This Tenancy Enforcement Officer role has been created to support a growing number of new build and recently onboarded homes, with a particular focus on new tenancies, introductory tenancies and early tenancy sustainment. The successful candidate will manage tenancy and neighbourhood issues across a designated group of properties, providing a visible presence across geographically dispersed sites. This Tenancy Enforcement Officer position will involve proactive tenancy management, early intervention and robust action to tackle anti-social behaviour and tenancy breaches. The Role Managing tenancy and neighbourhood issues across a designated housing patch. Supporting new tenant move-ins and managing new tenancies from the outset. Managing introductory tenancies and ensuring compliance with tenancy conditions. Carrying out tenancy audits, home visits and property visits. Taking a proactive approach to early intervention and tenancy sustainment. Investigating and managing nuisance, anti-social behaviour and complex tenancy breaches. Taking appropriate tenancy enforcement and legal action where required. Supporting tenants with complex needs and making appropriate referrals. Carrying out regular estate and site visits across geographically dispersed properties. Working with internal teams and partner agencies to resolve tenancy and neighbourhood issues. Maintaining accurate case records and managing a varied caseload. Key Requirements Previous experience within tenancy management or housing management. Experience managing anti-social behaviour and tenancy enforcement cases. Experience working with tenants with complex needs. Knowledge of tenancy conditions, introductory tenancies and relevant housing legislation. Experience undertaking tenancy audits, home visits and property visits. Experience managing tenancy breaches and progressing enforcement action. Ability to undertake lone working and travel between geographically dispersed sites. Experience managing a varied housing caseload within a high-demand service. What You Need to Do Now If you are interested in this Tenancy Enforcement Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Tenancy Enforcement Officers, ASB Officers, Housing Officers and Tenancy Management Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Neighbourhood Housing Officer Location: South East England Contract: 6 months Working Pattern: Hybrid From tenancy visits and estate inspections to resolving ASB cases and supporting vulnerable residents, no two days are the same as a Neighbourhood Housing Officer. You might start the morning carrying out tenancy visits and checking in with residents who need additional support, before heading out onto your patch to investigate reports of anti-social behaviour or attend an estate walkabout. By lunchtime, you could be working alongside colleagues in Repairs, Income or Allocations to resolve complex tenancy issues, before spending the afternoon meeting partner agencies, supporting vulnerable residents, or preparing case files for legal action. This is a genuinely varied neighbourhood management role where you'll have the opportunity to make a visible difference to communities and improve outcomes for residents. What you'll be doing Managing a designated patch of housing stock and acting as the main point of contact for residents. Conducting tenancy visits, home visits and estate inspections. Investigating anti-social behaviour, neighbour disputes and tenancy breaches. Supporting residents to sustain their tenancies and access relevant support services. Working closely with partner agencies including Police, support providers and safeguarding services. Taking enforcement action where necessary, including preparing statements and attending court. Responding to resident enquiries and complaints, ensuring excellent customer service. Identifying safeguarding concerns and supporting vulnerable households. Carrying out tenancy reviews, audits and fraud prevention activities. Playing an active role in creating safe, clean and sustainable neighbourhoods. About You You'll be someone who enjoys being out in the community, building relationships and solving problems. You'll have experience of delivering frontline housing management services and be comfortable managing a diverse caseload. You'll also have: Strong communication and case management skills. Experience working with vulnerable residents and partner agencies. Knowledge of housing legislation and tenancy enforcement. The ability to work independently and manage competing priorities. A customer-focused approach and a passion for delivering excellent housing services. If you're looking for a role where you can have a genuine impact on residents' lives whilst working across a broad range of housing management responsibilities, we'd love to hear from you.

Your new company A well-established housing provider is seeking an experienced Housing Officer to join its operations team on a temporary basis. This organisation is committed to delivering high-quality housing services, supporting tenancy sustainment, and creating vibrant, inclusive communities across the region. The successful candidate will play a key role in ensuring residents receive an excellent service while contributing to the effective management of homes and neighbourhoods. Your new role As a Housing Officer, you will manage a varied patch of properties and act as the main point of contact for customers, helping them to sustain successful tenancies and access the support they need. You will work closely with internal teams, external agencies, and community partners to deliver customer-focused housing services and maintain high standards across neighbourhoods.Key responsibilities will include: Managing tenancy and estate-related issues across a designated housing patch. Delivering effective income collection and reducing rent arrears through early intervention and repayment arrangements. Supporting tenancy sustainment and signposting customers to relevant support services. Investigating tenancy breaches and anti-social behaviour cases, working with partner agencies to achieve positive outcomes. Conducting tenancy visits, estate inspections, and customer meetings. Assisting with the allocation and letting of vacant properties. Liaising with property services teams regarding repairs, maintenance, voids, and health and safety matters. Supporting resident engagement activities and customer satisfaction initiatives. Maintaining accurate records and contributing to performance reporting requirements. Building strong relationships with community partners to support residents and improve neighbourhoods. What you'll need to succeed To be successful in this role, you will have: Previous experience within housing management, tenancy management, income recovery, or a related social housing environment. Knowledge of rent arrears management, tenancy sustainment, and housing legislation. Experience managing customer cases and resolving complex housing issues. Strong communication and negotiation skills with the ability to build positive relationships with residents and stakeholders. Experience dealing with anti-social behaviour, safeguarding concerns, and tenancy enforcement matters. Good IT skills and experience maintaining accurate housing management records. The ability to work independently, manage a busy caseload, and achieve performance targets. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of £21.00 - £25.00 per hour. Full-time temporary opportunity with a respected housing provider. Varied roles offering a mix of tenancy management, estate management, and customer engagement responsibilities. Opportunity to make a tangible difference to residents and communities. Supportive team environment and exposure to a broad range of housing services. Flexible, community-based role with regular customer and stakeholder interaction. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A fantastic opportunity has emerged for a Generic Housing Officer to join one of Adecco Public Sector's most improved Housing Association clients in a temporary post, covering a sick member of staff initially for three months. The post holder will be working full time from our client's Enfield office and expected to own a patch of approximately (Apply online only) units which will include shared ownership and mainly general needs homes. You will be expected to seek out solutions for all customers whatever their needs and will need to be able to think independently and creatively. Covering a geographical patch locally in North London (e.g Enfield, Barnet, Waltham Forest & Haringey), this is a full time post (37.5 hours per week, Monday to Friday) and the successful candidate will be expected to have knowledge of/experience in: Delivering a customer-focused neighbourhood management service across a defined area. Conducting inspections to maintain property standards and safety. Managing tenancy breaches, including Anti-Social Behaviour (ASB), in line with policies. Performing tenancy audits to ensure all tenant details are current and accurate. Collaborating with external agencies to provide the best support for our tenants. Assisting with rent collection and arrears management in partnership with our Income Team. Engaging with tenants to enhance their living experience and address their needs. Please note, a car driver/owner is not essential for this role as you can get around your patch by foot and public transport. Expertise in anti social behaviour would be highly desirable. Only applicants who feel they meet the above criteria, and can start on short notice (1 week's notice period maximum) need apply for this role as the client is keen to fill this vacancy as soon as possible and conduct interviews in mid/late July 2026.

Neighbourhood Officer Rate of Pay: 21.86 PAYE or 27.76 per hour Umbrella Job Type: Temporary Location: SE28 8RA, London (2 office days per week - Tuesday & Thursday) We are recruiting for an experienced Neighbourhood Officer to join a leading Housing Association on a temporary basis. This is a customer-facing role where you will take ownership of a designated neighbourhood, ensuring residents receive an excellent housing management service while driving customer satisfaction, community engagement, and neighbourhood improvements. Acting as the main point of contact for residents, you will manage tenancy-related matters, customer enquiries, estate inspections, neighbourhood plans, and community safety concerns. Working closely with internal teams and external partners, you will play a key role in creating safe, sustainable communities and maintaining high standards across your patch. Day-to-Day Responsibilities Manage customer enquiries and housing management cases, including complaints, mutual exchanges, successions, assignments, lettings, and community safety concerns. Act as the primary point of contact for residents, delivering a proactive and responsive service. Develop and deliver neighbourhood plans to improve customer satisfaction and local performance. Conduct estate, scheme, and property inspections, identifying issues and ensuring timely resolution. Monitor and manage neighbourhood risks, escalating concerns where necessary. Use customer feedback and performance data to identify trends and drive service improvements. Work with Community Safety teams and external agencies to tackle anti-social behaviour and neighbourhood issues. Support resident engagement activities, meetings, and community events. Assist with the turnaround of empty homes, including viewings and sign-ups. Support compliance programmes by helping resolve access issues for essential safety works. Work with Finance and Service Charge teams to ensure value for money for residents. Identify and support vulnerable residents, including safeguarding referrals when required. Promote digital services and self-service options to customers. Manage local budgets effectively and contribute to achieving service targets. Required Skills & Experience Previous experience in a Neighbourhood Officer, Neighbourhood Manager, Housing Officer, Tenancy Officer, or Housing Management role. Ideally gained within a Housing Association environment. Strong knowledge of tenancy and housing management. Experience dealing with complaints, customer enquiries, and neighbourhood issues. Excellent customer service and stakeholder management skills. Ability to manage a varied caseload independently and prioritise workloads effectively. Strong problem-solving, decision-making, influencing, and negotiation skills. Experience using housing management systems and performance data. Excellent written and verbal communication skills. Ability to analyse customer information, legal documents, service charges, and budgets. Understanding of safeguarding, equality, diversity, and inclusion principles. Flexible approach to occasional evening or weekend working (TOIL provided). Basic DBS check required. Driving licence not essential but would be advantageous. Travel expenses paid. Personal safety equipment provided for community visits. To apply for the Neighbourhood Officer position, please submit your CV detailing your relevant experience.