65 jobs found

My client, a leading Housing Association across London and the South East, has a fantastic opportunity for a Housing Assistant for a six month interim assignment. This is a hybrid role, working from the office in Stratford two days a week and agile for three days. Supporting the Neighbourhood Officers and Area Manager to deliver a first class customer experience to residents. You will be supporting the North West London team so a knowledge of this area would be beneficial. Duties include. Provide administrative assistant to the team, ensuring KPI's are met. Working with Officers to fully resolve resident issues and requests at quality and pace. Such as; tenancy changes, general service charge enquiries, keys and fobs, reporting issues, chasing issues, requesting a service, processing successions, system updates, garage tenancy agreements, mutual exchange, etc. Liaison with residents to obtain feedback on services and service delivery and the provision of creative solutions where necessary. Provides fantastic customer service to residents and stakeholders. Responds to resident enquiries at first point of contact, either face to face, on the phone, digitally, or by letter, and participates in a duty rota, on a variety of matters. Exceptional customer service skills Confident in making decisions that are resident focused. A good working knowledge of housing legislation, tenancy legislation and property management regulation. Excellent verbal communication skills Good time management skills, ability to prioritise, copes well under pressure and meet targets. This is a fantastic opportunity for someone who has a solid understanding of the housing sector and wants to further develop their career within the sector.

BDS Recruitment are looking for a Neighbourhood Housing Officer covering the South Manchester area. This is a hybrid role with the expectation to be in the office at least 2 days per week. This is a full-time role on a temporary onoing basis in the first instance to start January 2026. Interviews mid December. Rates from £25/£26 per hour umbrella The main role is to deliver a proactive, reassuring, practical and visible customer focused tenancy and estate management service. You will make a real difference to the customers and the communities that you manage. Duties include: Escalating breaches of tenancy regulations in line with procedures. Responsible for the day to day running of patch based void management of properties. Complete risk assessments, support checklists and appropriate interventions as appropriate. Provide low level support and make appropriate referrals. Understanding community issues as well as holding issues Dealing with tenancies & anti-social behaviours. Develop a thorough local knowledge of residents and community issues and contribute to feeding this into appropriate meetings/agencies. Previous experience of housing is essential and you will need to have a full driving licence and access to a vehicle. If you are interested in finding out more, please apply via CV library or call

We are supporting a rlocal authority in the north of Nottinghamshire to recruit a skilled Housing Officer to join their team on a temporary contract. This is a fantastic opportunity to make an immediate impact within a supportive organisation while benefiting from flexible hybrid working and a competitive hourly rate. You will manage a designated patch across north Nottinghamshire, delivering a comprehensive housing management service. This is a varied and hands-on role, ideal for someone confident in managing all aspects of tenancy and estate management. Key responsibilities of a Housing Officer include: Managing a housing patch and acting as the main point of contact for residents Conducting property viewings and tenancy sign-ups Completing pre-termination inspections Managing tenancy sustainment and breaches Handling ASB cases and neighbourhood disputes Supporting residents with tenancy-related issues and safeguarding concerns Working collaboratively with internal teams and external partners Ensuring compliance with housing legislation and organisational policies About You: Proven experience in a Housing Officer or Housing Management role Strong knowledge of housing legislation and best practice Experience managing ASB and tenancy-related casework Ability to manage your own workload effectively Full UK driving licence Access to a vehicle with appropriate business insurance Benefits of this Housing Officer role: Competitive hourly rate Immediate start available Supportive and collaborative team environment Minimum 3-5 month contract Patch based role If this Housing Officer role is of interest please apply or contact (url removed)

Neighbourhood Officer Islington, London Temp-Perm Full Time An excellent opportunity has arisen for an experienced Neighbourhood Officer to join a respected Housing Association in Islington, delivering high-quality neighbourhood and tenancy management services to residents across a diverse London community. THE ROLE As a Neighbourhood Officer, you will be responsible for delivering a proactive, resident-focused housing management service, ensuring estates are safe, well-maintained, and communities are supported to thrive. Manage a defined patch, delivering effective tenancy and neighbourhood management services Carry out estate inspections and coordinate routine maintenance in communal areas Investigate and manage anti-social behaviour (ASB) cases and tenancy breaches Work closely with repairs, contractors and internal teams to resolve estate-based issues Support residents with tenancy sustainment and signpost to relevant services Handle resident enquiries, complaints and complex casework in a timely and professional manner Ensure compliance with policies, procedures, and relevant housing legislation THE CANDIDATE The successful candidate will have previous experience working in a similar Neighbourhood Officer, Housing Officer or Tenancy Management role within a Housing Association or Local Authority setting. Strong knowledge of tenancy management and housing legislation Experience managing estate inspections and coordinating communal repairs/maintenance Proven track record of handling ASB and complex resident cases Excellent communication skills with the ability to build relationships with diverse communities Ability to prioritise workloads effectively and manage competing deadlines THE CONTRACT WORKING HOURS Full Time Monday-Friday 9-5 Patch based, Islington LENGTH OF CONTRACT 3 Month Contract, temp-perm RATE The pay for the role is 24.23 per hour LTD company rate. The PAYE equivalent is 20.66 per hour, inclusive of holiday. HOW TO APPLY If interested in this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth to discuss further Know someone perfect for this role? We offer a 250 referral bonus for successful candidate recommendations!

We're recruiting an experienced Housing Management Officer to deliver a comprehensive, customer-focused tenancy and estate management service across a defined housing patch. This is a frontline housing management role responsible for tenancy sustainment, anti-social behaviour management, estate standards and resident engagement. The successful candidate will take ownership of their patch, building strong landlord-tenant relationships while ensuring compliance with tenancy agreements and Council policy. This role requires a visible presence on patch, regular estate inspections and close partnership working across internal and external agencies. The Role Deliver a comprehensive tenancy and estate management service to tenants and leaseholders. Take ownership of a defined housing patch, understanding resident needs and local priorities. Manage anti-social behaviour cases in line with policy, including legal referrals and court attendance where required. Liaise with Police, Safer Communities, Wardens and partner agencies to resolve ASB issues. Serve legal notices (including NOSPs) and manage Introductory Tenancies. Identify and respond to safeguarding concerns, referring to MASH or Adult Safeguarding teams where appropriate. Conduct regular estate inspections and block walkabouts to ensure health and safety compliance and estate standards. Lead on patch plans, chair patch meetings and participate in resident engagement activity. Carry out tenancy sign-ups, settling-in visits and periodic tenancy checks. Support tenants with welfare benefit advice and Homebid bidding where necessary. Work closely with Income Officers to ensure a joined-up approach to tenancy and arrears management. Manage mutual exchanges and provide advice to tenants on their housing options. Respond to MP and Councillor enquiries in line with procedures. Attend Child Protection Conferences, Adult Safeguarding Conferences and ASB panels as required. Carry out evictions where necessary. Maintain accurate case records across housing management systems. Provide phone and office cover where required and support colleagues across other patches if needed. Contribute to decent neighbourhood initiatives and environmental improvements. Key Requirements Experience delivering tenancy and estate management services within a local authority or housing association. Experience managing anti-social behaviour cases, including legal action where required. Knowledge of tenancy law and housing management practice. Understanding of safeguarding responsibilities in a housing context. Experience carrying out estate inspections and property visits. Ability to manage a varied caseload and prioritise effectively. Strong written and verbal communication skills, including report writing. Experience working collaboratively with internal teams and external agencies. Good IT literacy and experience using housing management systems. Ability to travel across the patch (Car User designation applies). Standard DBS required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Officers, Neighbourhood Officers and Tenancy Management roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from experienced housing management professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

I am recruiting for a housing complaints officer to join the team at Onward Homes in Accrington , covering sick leave. This is a temp vacancy for a minimum of 4 weeks to start, Monday to Friday, covering 35 hours a week. You will be required to attend the office full time . Housing experience and an understanding of the sector is essential. This is a fast-paced role where you will be expected to hit the ground running, interact with external teams such as repairs and neighbourhoods/AB while learning on the job. Your new role Managing inbound calls, responding to enquiries, raising complaints on the system and letter writing Ensuring accurate documentation and reporting, in line with standards and compliance. Engaging with external teams such as repairs, neighbourhoods and ASB. What you'll need to succeed Experience in housing and an understanding of industry processes. Immediately available. Commutable to Accrington. What you'll get in return Weekly Pay Option to be paid PAYE or Umbrella Flexible working hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: Available Homes Officer Location: Norwich/Stevenage Employment Type: Full-time We are looking for an Available Homes Officer to manage the process of letting properties efficiently, ensuring minimal void periods and high-quality customer service. Key Responsibilities Manage the letting of properties to minimise rental income loss. Oversee the end of tenancy process and retain well-maintained tenancies where possible. Collaborate with neighbourhood teams, repairs teams, contractors, and development teams to ensure properties are ready for letting within target timescales. Advertise properties quickly, either directly or through local authorities, in line with nomination agreements. Work with local authorities to ensure properties are offered to those most in need. Manage shortlisting and arrange viewings efficiently. Prepare tenancy agreements and arrange sign-ups, including in-notice viewings with current tenants. Provide advice on local housing markets and demand levels for properties under review. Offer housing options advice to customers nearing the end of their fixed-term tenancies. Identify hard-to-let properties and contribute to solutions. Activate tenancies post-sign-up and process documentation accurately and on time. Skills and Attributes Customer-focused with strong teamwork skills. Solution-oriented with a focus on achieving results. Ability to adapt communication style to different audiences. Resilient and able to build effective working relationships. Experience and Knowledge Experience in customer service and working with external partners. Knowledge of Choice Based Lettings systems, allocations, and Local Lettings Plans. Ability to thrive in a busy environment and meet performance targets. Understanding of the social housing environment and relevant legislation. Other Requirements Willingness to respond at short notice in the event of a major incident. Occasional attendance at evening and weekend meetings/events. Commitment to equality and diversity principles. If this sounds suitable for you, or someone you know, please send an updated CV to Sean Cloherty at Elevate Projects so we can discuss further.

Resident Liaison Officer - Social Housing Planned Works Based in South London Full time, permanent 30-35k+ car allowance We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in South London. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Meg from (phone number removed) for more information!

MMP Consultancy are working with a fantastic organisation to recruit Neighbourhood Officer to join them on a fixed term basis, based in Norfolk. Key Responsibilities: To investigate all complaints in respect of neighbour nuisance and anti-social behaviour and take steps to resolve these within the Trust's policies and procedures. Provide a high level tenancy management service within a geographical area, including ensuring tenancy conditions are complied with. Attend court to represent the Trust and provide witness statements as required Undertake regular Estate inspections to ensure that estates are managed to a high standard, engaging with the Community and leading on Community Improvement Grant projects Ensure fire risk assessment actions are carried out as directed and continually monitored Undertake accompanied viewings, tenancy "sign ups" to properties (including required follow up visits) and 'end of tenancy' liaison. To carry out tenant consultation on issues of housing management and encourage participation generally. To attend evening meetings as required in connection with Tenant and Resident Involvement. Undertake regular tenancy audits and ensure relevant actions are carried out To sign-post and support tenants suffering from Domestic Abuse, or those in need of addition tenancy support. To work closely with agencies including Police, Early Help Hubs, Social Services, Mental Health Services, and to make referrals where necessary. Attend multi agency meetings when required. To work effectively with all members of the Housing Operations Team to ensure that tenants and other customers receive a high-quality service. Requirements: Experience of working within Housing or a similar customer focused organisation. An understanding of the importance of confidentiality and data protection of business information. Possess excellent communication, negotiation and interpersonal skills, with the ability to liaise with various audiences both in writing and verbally. Excellent time management skills, including an ability to prioritise workload and meet targets. Able to work as part of a team and also able to work independently without the need of close supervision. Possess a high level of accuracy and attention to detail when recording information. Possess good IT skills to include use of Word, Excel, Outlook and Teams.

Available Homes Officer Rate of pay: 18.43 per hour PAYE Location: March, Norwich, or Stevenage Job Type: Full-time temp till end of March 2027 We are seeking an Available Homes Officer to manage the process of the homes as they become available until they are successfully let. The main purpose of this role is to minimise the time a property remains empty by ensuring it is let as quickly as possible while providing a high-quality service to our customers. Day-to-day of the role: Accountable for the timely and appropriate letting of properties to minimise the loss of rental income. Manage the end of tenancy process, including attempts to retain well-maintained tenancies. Liaise with Neighbourhood teams, Repairs team, contractors, and Development to ensure properties are ready to let quickly and within target timescales. Advertise properties either directly or via local authority under the terms of our nomination agreements. Work closely with local authorities to offer homes to those most in need in accordance with our agreements. Manage the process of shortlisting and arranging viewings efficiently. Prepare tenancy agreements and arrange for the sign-up of applicants, including in-notice viewings with the current tenant. Develop a good understanding of local housing markets and provide advice on demand levels for properties. Provide housing options advice to customers at the end of their existing fixed-term tenancy and process applications where applicable. Work with neighbourhood teams and asset management to identify and address hard-to-let properties and areas. Required Skills & Qualifications: Experience in providing excellent customer service. Understanding of the social housing environment and relevant housing legislation, regulation, and best practices. Experience working with external partners and in a busy working environment to deliver challenging performance targets. Knowledge of Choice Based Lettings systems, Allocations, and the use of Local Lettings Plans. Excellent communication skills, able to adapt approach to the audience and develop effective working relationships. Resilient and responsive to change, with a positive mindset focused on solutions. Must have own car and be willing to travel. To apply for the Available Homes Officer position, please submit your CV detailing your relevant experience in this position.

Job Title: Housing Officer Contract Type: Permanent Salary: £26,549.63 pro rata (£27,722.51 pro rata is achieved after 18 months successful performance in the role) Working Hours: Part-Time 22,5 hours per week Working Pattern: Monday - Sunday 7:00am-10:00pm, including Bank Holiday, 3 days pw, 8 hrs shift Location: The Beacon, Catterick Garrison, North Yorkshire If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Housing Officer Working collaboratively as part of a committed team that puts the customer first by delivering an outstanding housing management service across several defined properties, you will contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services. About you We are looking for someone with: • Experience of working within housing management • An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs • Previous experience in positively resolving incidents Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays (pro rata) delete for Full Time • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered

This newly created role as an Environmental Impact Officer will play an integral position within the community. This trailblazing position will be the blueprint at introducing more roles in the future, so it s a position you can really make your own. As an Environmental Impact Officer, you ll play a key role in creating safe, clean and thriving neighbourhoods within the community. You ll help us improve local environments, building neighbourhood pride and encouraging residents to get involved in shaping the places they live. This role blends engagement, practical problem-solving and partnership working to make sure the community feels supported, valued and well cared for. This role will involve working with local community groups and neighbourhood bodies as well as local councils, so it has varied contacts Job Description for the Environment Impact Officer: Carry out regular inspections to spot issues such as waste, overgrowth, litter, hazards or anything that affects safety, access or the look and feel of our neighbourhoods within residential areas Monitor for environmental risks, including conditions that could attract pests, cause obstruction or impact wellbeing. Respond to concerns or complaints from residents about local environmental issues, offering clear advice and acting in line with our neighbourhood management approach. To work proactively with residents, providing guidance and encouraging them to take part in shaping and improving their neighbourhoods. Collaborate with community groups, volunteers, residents and partners to organise local initiatives such as clean-ups, planting schemes and other environmental projects. Seek out and use funding opportunities to support community-led projects and environmental improvements. Issue informal warnings, tenancy-related letters or formal notices where needed, following our policies and procedures. Keep accurate and up-to-date records of inspections, actions, engagement and outcomes. Escalate ongoing or serious breaches when required, including preparing information for any formal action. Work closely with Neighbourhood Coordinators, Neighbourhood Impact Operatives and other support teams to deliver joined-up solutions. Promote sustainability, neighbourhood pride and positive community involvement, encouraging residents to feel ownership and pride in their local area. Candidate Requirements for the Environmental Impact Officer: GCSE English and Maths (Or Equivalent) at level C or above Experience working in a neighbourhood services, environmental, housing, or community-facing role would be desirable Experience engaging directly with customers, offering guidance and resolving concerns, dealing with problem-solving and complaints Experience working collaboratively with partner organisations, community groups or volunteers Confident in using IT Systems (Outlook/Teams and internal housing software) Strong awareness of neighbourhood issues such as environmental hazards, overgrowth, litter or local safety concerns would be an advantage The ability to engage, influence and motivate customers and community groups Ability to work proactively and independently to improve neighbourhood conditions Good written and verbal communication skills, able to explain issues clearly and positively Positive can-do attitude Great communicator and strong team player Curious, adaptable and eager to learn Self-motivated and proactive Must possess a Driving Licence To be able to pass a DBS check Hours: Monday Friday 8:00 am 4:00 pm Salary: £26,625.02 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.

MMP Consultancy are looking to recruit a Home Ownership Officer in North London. This will be on a temporary contract. Responsibilities: Build and maintain effective relationships with internal and external service providers Provide regular communication to residents and resolve their queries at a high standard, including covenant breaches and anti-social behaviour Ensuring properties are maintained by liaising with contractors and managing agents managing repairs and be responsible for making sure repairs are delivered effectively and efficiently Ensure communal areas and neighbourhoods are clean and well maintained. Manage the work of the contractors and seek feedback upon completion Manage repairs reported to managing agents and ensure feedback upon completion. Deal with service charges enquires Process staircasing, resale and lease extension and Right to Acquire applications Manage and resolve leasehold enquires to include assignments, Alterations and Sub-letting permissions and any other enquiry that may be raised To assist with the calculation of estimated and actual service charges to all leaseholders To ensure that S20 consultation letters are sent in accordance with statute for major repairs and changes in service providers To take ownership and responsibility for any service-related complaints/queries from customers ensuring that the customer experience is positive, professional and within set timescales at all times. To accurately record all resident contacts and actions on the housing management system Ensure contractors and third-party managing agents deliver local service to the standard agreed and sign off invoices in line with the local service charge budgets and the financial regulations. Skills & Experience Required: Knowledge of the affordable housing sector and an expert understanding of Leasehold management Knowledge of housing management systems. You have a natural customer focus and it is a consideration in all that you do You are self-assured and tenacious as a lot of what you'll be doing will be following up with colleagues and/or third parties such as management companies or developers

Housing Officer Perm 26,376 per annum Coventry Hamilton Woods Associates are currently recruiting for a Housing Officer on a temporary basis, to join an organisation based in Coventry. Duties of the Housing Officer role will include, but is not limited to: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Dealing with elements of ASB Undertaking an effective lettings service where needed Ensuring neighbourhoods are safe and clean The successful candidate for the Housing Officer will have: Enhanced DBS Full UK Driving Licence To be considered for this exciting role, please contact Alice Wright- Senior Recruitment Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.

4Recruitment Services are seeking an Anti-Social Behaviour Housing Officer to work for our client based in Rugby. The postholder will be responsible for managing and investigating a varied caseload of ASB matters across the borough. This includes early intervention approaches, as well as progressing cases that require formal enforcement action. You will work directly with residents, victims, and perpetrators of ASB, providing clear guidance and delivering proportionate actions to resolve issues. The successful candidate will also be responsible for preparing legal cases, including drafting witness statements, preparing court applications for possession and injunctions, and liaising closely with the Housing Management and Legal teams. Applicants must have a background in housing and a strong working knowledge of anti-social behaviour legislation. We are seeking someone who can confidently take ownership of complex cases from day one, with minimal supervision, and contribute effectively within a fast-paced and dynamic service. The client will only accept applicants who can drive and have suitable business car insurance. DUTIES AND RESPONSIBILITIES INCLUDE: Manage a mixed caseload of routine and complex ASB and tenancy breach cases. Carry out thorough, evidence-based investigations into complaints and reports of ASB. Adopt a victim-centred and trauma-informed approach to casework. Identify vulnerability at the earliest opportunity and make appropriate referrals. Deliver a high standard of customer service in line with RBC s Customer Service Standards. Take full ownership of allocated cases, ensuring compliance with RBC policies, procedures, and legal frameworks. Prepare and submit legal applications, including ASB injunctions, Notices of Seeking Possession (NOSPs), and other enforcement tools. Draft clear, accurate, and effective witness statements and court documentation. Work collaboratively with internal teams, including Housing, Community Safety, and Legal Services. Liaise and build positive working relationships with external partners such as Police, Social Services, support agencies, and community groups. Make proactive use of all available tools and powers to prevent and resolve ASB. Contribute to service improvements, innovation, and right-first-time delivery. Be responsive to community needs and contribute to creating safer neighbourhoods. ESSENTIAL REQUIREMENTS INCLUDE: Strong working knowledge of ASB legislation, tools, and powers, including injunctions, community protection measures, and possession proceedings. Relevant experience within housing management, community safety, or a related field. Demonstrable experience of effective case management within agreed timescales. Ability to prioritise workload and adapt to changing pressures and demands. Excellent verbal and written communication skills, including report writing. Confident in dealing with challenging situations and difficult conversations. Proficient in Microsoft Office and able to use case-management or CRM systems. Basic DBS check Must have be able to drive & have car business insurance Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)

Neighbourhood Officer - East London Rate: 25.53 - 27.12 ph (Umbrella). PAYE options also available Hybrid - mix of office / home / resident visits working We're seeking an experienced Neighbourhood Officer to join a busy Housing Association, managing a patch across East London . You'll be responsible for tenancy management, estate inspections, ASB cases, and providing high-quality support to residents. Must be a driver and have access to a vehicle Key Responsibilities: Manage a defined patch, ensuring tenancies are sustained and issues resolved promptly Handle ASB reports, rent-related queries, and tenancy breaches Carry out estate inspections and ensure health & safety standards Work closely with residents, support services, and internal teams Requirements: Previous experience as a Housing / Neighbourhood Officer (essential) Strong knowledge of tenancy legislation and housing procedures Must be a driver and have access to a vehicle Excellent communication and case management skills Ability to work independently and hit the ground running Contract: Rolling 3-month assignment, immediate start. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

We are recruiting on behalf of a well-established Housing Association for an experienced Temporary Accommodation Officer to deliver high-quality tenancy and neighbourhood management services across temporary accommodation, Housing First and general needs tenancies. This is a varied, customer-facing role supporting residents, including those with complex and vulnerable needs, ensuring sustainable tenancies and safe, well-managed neighbourhoods. Key Responsibilities of a Temporary Accomodation Officer: Managing tenancies within temporary accommodation and mixed tenure patches, ensuring pre-tenancy work, risk assessments and reviews are completed Supporting vulnerable tenants and working closely with support agencies to sustain tenancies Conducting move-in checks, 6-week settling-in visits, 9-month starter tenancy reviews and ongoing tenancy audits Managing rent arrears, setting up repayment plans and reducing debt Handling ASB cases, tenancy breaches, safeguarding concerns and multi-agency casework Representing the organisation at court, preparing court bundles and attending external meetings Undertaking estate and property inspections, including fire safety checks, and liaising with contractors Managing void turnaround to minimise re-let times Overseeing mutual exchanges, successions and tenancy assignments Acting as a key point of contact for residents, councillors and community stakeholders Supporting business continuity and emergency response when required What We'd Love To See From You: Proven experience in tenancy and/or neighbourhood management within social housing Experience working with vulnerable tenants and individuals with complex needs Strong knowledge of housing legislation and safeguarding responsibilities Experience managing arrears, ASB and challenging tenancy situations Confident preparing court documentation and attending hearings Excellent communication, negotiation and organisational skills Comfortable working both independently and collaboratively Strong IT skills and experience using housing management systems Full UK driving licence with access to a vehicle (business insurance required) Basic DBS check required What this Tempoary Accomodation Officer role has to offer: Hybrid working Minimum 2 month contract Competitive hourly rate Flexible working hours If this Temporary Accomodation Officer role is for you please apply or contact (url removed)

We are recruiting for a reputable planning consultancy in Bedford for a Strategic Development Planner with a strong background in policy knowledge, particularly in Local Plan representations and strategic land promotion ideally. This role involves working closely with our Land and Planning departments to identify potential sites for residential and mixed-use development, considering technical and planning constraints. The ideal candidate will have experience in residential development planning and a keen interest in further developing their skills in a dynamic environment. Salary = 30-35,000 per annum Selling points Really fun and supportive culture in this office with brilliant staff social events and incentives including recently a trip to the Christmas market in Brussels last year, rugby matches and horse racing. Flexible/hybrid working Great development opportunities Day-to-day of the role: Collaborate with colleagues in the Planning and Land Departments to conduct site searches, considering factors like 5-year land supply, Green Belt, and market values. Identify potential sites based on technical and planning constraints and conduct research into Local Plan, SHLAA, and Neighbourhood Plan. Engage with landowners to discuss the planning merits of their sites and produce detailed site appraisals to assist with planning strategy. Meet with developers to provide planning input during the site acquisition and sales processes. Assist senior planning colleagues in Development Management tasks as required, which may include preparing and submitting planning applications, conducting site appraisals, and policy reviews. Participate in public consultations, prepare materials, and attend events to represent the company. Undertake administrative duties related to consultancy work, such as handling enquiry calls, producing Confirmation of Instructions, and managing time recording and invoicing. Required Skills & Qualifications: Proven experience in strategic planning, particularly with Local Plan representations and land promotion. Familiarity with planning policy and development management. Strong analytical skills and attention to detail. Excellent communication and interpersonal skills, capable of maintaining strong relationships with developers, landowners, and other stakeholders. Ability to work independently as well as part of a team. Willingness to undertake further training and work towards professional qualifications in planning and environmental law. To apply for the Strategic Planner position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.

A community-focused organization in Scunthorpe is seeking a Neighbourhood Officer. This role involves managing housing properties, ensuring fair lettings, and providing high-quality tenancy management services. The officer will support residents, resolve tenancy-related issues, and promote resident engagement. Benefits include 30 days of paid holiday, a pension scheme, and various discounts. Applicants must have a full UK driving licence due to travel requirements.

Project Officer - Service Charges Location: Hybrid and Didsbury, Manchester Salary: 43,927.00 (pay award pending) Full time / 35 hours per week Fixed term contract - 9 months Agile working with 3 Days per week in the Office About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. About the Role We have an exciting opportunity for a Project Officer - Service Charges to join our Customers & Communities team on a fixed term basis. This role will play a key part in delivering Southway's Service Charge Improvement Plan over the next nine months. You will coordinate and deliver improvements to our customer-facing service charge processes, ensuring communications are clear, compliant, and helpful for tenants. Responsibilities include drafting correspondence, preparing explanatory materials, updating our website and intranet, resolving queries and Stage 1 complaints. You will review wider Southway customer-facing services, recommending future delivery methods. This involves identifying gaps and opportunities to strengthen tenant experience, ensuring our processes reflect customer feedback, regulatory requirements, and best practice. You will also drive forward the service charge improvement plan by organising meetings, tracking actions, updating colleagues on progress, and contributing to the development of new procedures, materials, and ways of working. To achieve this, you will lead collaboration across our Finance, Income and wider teams, working closely with our Finance Manager - Rent & Service Charges What we are looking for Someone with strong organisational skills, excellent communication, and a customer focused mindset. You will be confident preparing clear written materials, working collaboratively with colleagues across teams, and bringing forward practical solutions. An understanding of service charges within the social housing sector is desirable, with a commitment to developing your knowledge further. For the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days. Closing Date: 15 March 2026 For an informal discussion please contact Katie Teasdale, Assistant Director Customers and Communities at . Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.