Resident Services Associate Cardiff City Centre Cobalt is supporting a leading Build to Rent operator in the search for a Resident Services Associate to join their on-site team in Cardiff City Centre. This is an excellent opportunity for someone with experience in residential property, Build to Rent, PBSA, estate management, property management, lettings, or customer-focused housing environments who enjoys building relationships and delivering an exceptional resident experience. The Company Our client is one of the UK's most established and respected Build to Rent operators, managing high-quality residential communities across the country. Their focus is on creating outstanding living environments where residents feel supported, valued, and proud to call home. With a strong emphasis on customer service, community engagement, and operational excellence, they are committed to delivering a best-in-class rental experience throughout the resident journey. The Role As a Resident Services Associate, you will act as a key point of contact for residents, visitors, contractors, and prospective tenants. Working as part of the on-site management team, you will help ensure the smooth day-to-day operation of the building while delivering a consistently high standard of service. This role combines front-of-house responsibilities with wider property and resident services support, making it ideal for someone who enjoys both customer interaction and the operational side of residential property management. Key Responsibilities Deliver an exceptional resident experience through proactive and professional customer service. Act as the first point of contact for resident enquiries, resolving issues efficiently and escalating where required. Support the day-to-day operation of the building, ensuring communal areas and resident facilities are maintained to a high standard. Build strong relationships with residents and contribute to a positive community atmosphere. Assist with resident onboarding, move-ins, move-outs, and tenancy-related administration. Support property inspections, access arrangements, contractor management, and maintenance coordination. Work closely with the wider property management and facilities teams to ensure service standards are consistently achieved. Handle resident feedback and help identify opportunities to improve service delivery. Promote health and safety compliance and contribute to a safe, welcoming environment for all residents and visitors. Support resident events, engagement initiatives, and community-building activities. About You We are keen to speak with candidates who have experience within residential property, Build to Rent, PBSA, property management, lettings, estate management, hospitality-led residential environments, or customer-focused accommodation sectors. Skills & Experience Previous experience within a residential property or customer-facing property environment. Strong understanding of resident or tenant-facing service delivery. Excellent communication and relationship-building skills. Ability to manage multiple priorities in a fast-paced operational environment. Experience handling customer queries, complaints, and issue resolution. Knowledge of health and safety procedures within a residential or commercial property setting. Strong administrative and organisational skills. Professional, approachable, and service-oriented attitude. Ability to work collaboratively as part of a wider site team. Experience within Build to Rent, PBSA, residential leasing, property management, estate management, or front-of-house property operations would be particularly advantageous. Why Apply? This is an opportunity to join a growing and highly regarded operator within one of the UK's most exciting residential sectors. You'll be part of a team that genuinely prioritises resident experience and offers excellent opportunities for professional development within property management. Next Steps Interviews will be taking place shortly, so early applications are encouraged. Due to the volume of applications received, if you do not hear from us, please assume your application has been unsuccessful on this occasion. If you require any adjustments or additional support during the recruitment process, please let your Cobalt consultant know.
01/09/2026
Full time
Resident Services Associate Cardiff City Centre Cobalt is supporting a leading Build to Rent operator in the search for a Resident Services Associate to join their on-site team in Cardiff City Centre. This is an excellent opportunity for someone with experience in residential property, Build to Rent, PBSA, estate management, property management, lettings, or customer-focused housing environments who enjoys building relationships and delivering an exceptional resident experience. The Company Our client is one of the UK's most established and respected Build to Rent operators, managing high-quality residential communities across the country. Their focus is on creating outstanding living environments where residents feel supported, valued, and proud to call home. With a strong emphasis on customer service, community engagement, and operational excellence, they are committed to delivering a best-in-class rental experience throughout the resident journey. The Role As a Resident Services Associate, you will act as a key point of contact for residents, visitors, contractors, and prospective tenants. Working as part of the on-site management team, you will help ensure the smooth day-to-day operation of the building while delivering a consistently high standard of service. This role combines front-of-house responsibilities with wider property and resident services support, making it ideal for someone who enjoys both customer interaction and the operational side of residential property management. Key Responsibilities Deliver an exceptional resident experience through proactive and professional customer service. Act as the first point of contact for resident enquiries, resolving issues efficiently and escalating where required. Support the day-to-day operation of the building, ensuring communal areas and resident facilities are maintained to a high standard. Build strong relationships with residents and contribute to a positive community atmosphere. Assist with resident onboarding, move-ins, move-outs, and tenancy-related administration. Support property inspections, access arrangements, contractor management, and maintenance coordination. Work closely with the wider property management and facilities teams to ensure service standards are consistently achieved. Handle resident feedback and help identify opportunities to improve service delivery. Promote health and safety compliance and contribute to a safe, welcoming environment for all residents and visitors. Support resident events, engagement initiatives, and community-building activities. About You We are keen to speak with candidates who have experience within residential property, Build to Rent, PBSA, property management, lettings, estate management, hospitality-led residential environments, or customer-focused accommodation sectors. Skills & Experience Previous experience within a residential property or customer-facing property environment. Strong understanding of resident or tenant-facing service delivery. Excellent communication and relationship-building skills. Ability to manage multiple priorities in a fast-paced operational environment. Experience handling customer queries, complaints, and issue resolution. Knowledge of health and safety procedures within a residential or commercial property setting. Strong administrative and organisational skills. Professional, approachable, and service-oriented attitude. Ability to work collaboratively as part of a wider site team. Experience within Build to Rent, PBSA, residential leasing, property management, estate management, or front-of-house property operations would be particularly advantageous. Why Apply? This is an opportunity to join a growing and highly regarded operator within one of the UK's most exciting residential sectors. You'll be part of a team that genuinely prioritises resident experience and offers excellent opportunities for professional development within property management. Next Steps Interviews will be taking place shortly, so early applications are encouraged. Due to the volume of applications received, if you do not hear from us, please assume your application has been unsuccessful on this occasion. If you require any adjustments or additional support during the recruitment process, please let your Cobalt consultant know.
ASB and Tenancy Management Coordinator Location: Didsbury, Manchester Salary 42,084 Full time 35 hours per week Permanent About Us Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty. About the role This specialist role is responsible for leading and coordinating Southway's response to anti-social behaviour, tenancy breaches and community safety issues. Working across the organisation, you will provide expert advice and support to colleagues, helping to protect customers and communities while ensuring tenancy breaches are addressed fairly, proportionately and effectively. You will oversee complex and high-risk cases, including serious anti-social behaviour, tenancy fraud, unlawful occupation, cuckooing and other tenancy breaches. Working closely with statutory agencies and community partners, you will coordinate interventions that support victims, tackle harm and deliver sustainable outcomes. The role will also support service development by promoting best practice in anti-social behaviour and tenancy management, embedding early intervention approaches, strengthening partnership working. What you'll be doing Lead on complex and high-risk anti-social behaviour and tenancy enforcement cases. Provide specialist advice and support to Housing Officers and managers. Coordinate investigations into anti-social behaviour, tenancy fraud, cuckooing and other serious tenancy breaches. Manage legal case preparation, evidence gathering and liaison with solicitors and partner agencies. Work closely with Greater Manchester Police, Local Authorities and other partners to resolve complex cases and improve community safety. Represent Southway at court hearings, ASB Case Reviews and multi-agency meetings where appropriate. Deliver training, guidance and best practice support to colleagues across the organisation. Produce reports, performance information and learning to support service improvement and quality assurance. About you We are looking for a resilient and customer-focused professional with significant experience of managing anti-social behaviour, tenancy enforcement, community safety or complex housing management cases. You will have a strong understanding of housing and anti-social behaviour legislation and be confident managing risk, making sound decisions and leading complex investigations. Experience of preparing legal cases, working with solicitors and coordinating enforcement action is essential. You will be skilled at building effective relationships with customers, colleagues and partner agencies and able to influence, challenge and collaborate to achieve positive outcomes. A good understanding of safeguarding, vulnerability and trauma-informed practice is also important. You will be highly organised, able to manage competing priorities and maintain accurate case records. Experience of delivering training, working in multi-agency environments and supporting service improvement activities would be advantageous. In return, we offer a 35-hour working week, a competitive salary, an excellent contributory pension scheme, and 25 days' annual leave, increasing to 30 days over time. You will be part of a supportive, values-led organisation that is committed to helping its customers and colleagues thrive. Closing Date: Wednesday 19 August 2026 Interview Date: Wednesday 2 September 2026 For an informal discussion please contact Lee Isherwood on (phone number removed), or e-mail . We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
01/09/2026
Full time
ASB and Tenancy Management Coordinator Location: Didsbury, Manchester Salary 42,084 Full time 35 hours per week Permanent About Us Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty. About the role This specialist role is responsible for leading and coordinating Southway's response to anti-social behaviour, tenancy breaches and community safety issues. Working across the organisation, you will provide expert advice and support to colleagues, helping to protect customers and communities while ensuring tenancy breaches are addressed fairly, proportionately and effectively. You will oversee complex and high-risk cases, including serious anti-social behaviour, tenancy fraud, unlawful occupation, cuckooing and other tenancy breaches. Working closely with statutory agencies and community partners, you will coordinate interventions that support victims, tackle harm and deliver sustainable outcomes. The role will also support service development by promoting best practice in anti-social behaviour and tenancy management, embedding early intervention approaches, strengthening partnership working. What you'll be doing Lead on complex and high-risk anti-social behaviour and tenancy enforcement cases. Provide specialist advice and support to Housing Officers and managers. Coordinate investigations into anti-social behaviour, tenancy fraud, cuckooing and other serious tenancy breaches. Manage legal case preparation, evidence gathering and liaison with solicitors and partner agencies. Work closely with Greater Manchester Police, Local Authorities and other partners to resolve complex cases and improve community safety. Represent Southway at court hearings, ASB Case Reviews and multi-agency meetings where appropriate. Deliver training, guidance and best practice support to colleagues across the organisation. Produce reports, performance information and learning to support service improvement and quality assurance. About you We are looking for a resilient and customer-focused professional with significant experience of managing anti-social behaviour, tenancy enforcement, community safety or complex housing management cases. You will have a strong understanding of housing and anti-social behaviour legislation and be confident managing risk, making sound decisions and leading complex investigations. Experience of preparing legal cases, working with solicitors and coordinating enforcement action is essential. You will be skilled at building effective relationships with customers, colleagues and partner agencies and able to influence, challenge and collaborate to achieve positive outcomes. A good understanding of safeguarding, vulnerability and trauma-informed practice is also important. You will be highly organised, able to manage competing priorities and maintain accurate case records. Experience of delivering training, working in multi-agency environments and supporting service improvement activities would be advantageous. In return, we offer a 35-hour working week, a competitive salary, an excellent contributory pension scheme, and 25 days' annual leave, increasing to 30 days over time. You will be part of a supportive, values-led organisation that is committed to helping its customers and colleagues thrive. Closing Date: Wednesday 19 August 2026 Interview Date: Wednesday 2 September 2026 For an informal discussion please contact Lee Isherwood on (phone number removed), or e-mail . We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Job Title : - Rent Income Manager (Housing) Job type: - 3 month Salary: PAYE - 28.27/hour Job Purpose The Income Manager will lead and manage an effective Income Team responsible for the collection and recovery of rent and other housing-related income across residential and non-residential council properties. The role will oversee rent arrears management, income maximisation, legal recovery action, tenancy sustainment and performance management. The postholder will provide strong leadership to the team, ensure compliance with housing legislation and council policies, and develop effective relationships with internal departments, tenants, legal representatives and external support agencies. The role will have operational responsibility for a significant annual rent roll, ensuring income collection targets are achieved while reducing bad debt and supporting vulnerable residents. Key Roles & Responsibilities Lead and manage the Income Team, including recruitment, induction, training, coaching, performance management and development of Income Officers and Income Assistants. Manage current and former rent arrears, ensuring outstanding balances are actively monitored and recovered in accordance with council policies, statutory requirements and best practice. Oversee complex and high-value arrears cases, including disputed accounts, vulnerable residents, introductory tenancies and cases involving multiple internal or external agencies. Monitor and report on income performance, providing regular reports on arrears, recovery actions, legal cases, payment plans, collection rates and key performance indicators to senior management. Authorise and oversee legal recovery action, including applications for court proceedings and evictions, and represent the Council at court hearings when required. Manage payment arrangements and income recovery strategies, ensuring agreements are regularly reviewed and appropriate action is taken where payment plans are breached. Maximise rental income and minimise bad debt, contributing to the effective management of an annual rent roll of approximately 48 million and ensuring value for money across income and legal costs. Work collaboratively with internal and external stakeholders, including Housing, Revenues, DWP, ICT, legal teams, Citizens Advice and other welfare/support agencies to improve income collection and tenancy sustainment. Develop and maintain effective income collection procedures and systems, including the use of Capita Housing, CRM, Direct Debit facilities and other payment methods to improve efficiency and customer accessibility. Support service development and continuous improvement, deputising for the Head of Income and Financial Inclusion when required, responding to complaints and Member Enquiries, and ensuring excellent customer service and compliance with housing legislation. Qualifications & Experience Relevant Housing qualification, such as CIH accreditation or a recognised professional housing qualification, or currently studying towards one. Proven experience of managing and developing staff, including performance management, coaching and training. Strong experience within social housing, local authority housing or a similar housing management environment. Detailed knowledge of rent arrears management, income recovery and debt collection processes. Good working knowledge of UK housing legislation, housing law and legal procedures relating to rent arrears and possession. Experience of managing complex rent arrears cases, including vulnerable tenants, disputed accounts and payment arrangements. Detailed knowledge of housing benefits, welfare benefits and welfare reform and their impact on rent collection and tenancy sustainment. Experience of preparing performance reports, monitoring KPIs and analysing income collection data. Experience working with housing management systems, CRM systems and/or payment platforms; knowledge of Capita Housing would be advantageous. Strong communication, negotiation and relationship-management skills, with the ability to work effectively with tenants, solicitors, courts, internal departments and external agencies. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
01/09/2026
Contract
Job Title : - Rent Income Manager (Housing) Job type: - 3 month Salary: PAYE - 28.27/hour Job Purpose The Income Manager will lead and manage an effective Income Team responsible for the collection and recovery of rent and other housing-related income across residential and non-residential council properties. The role will oversee rent arrears management, income maximisation, legal recovery action, tenancy sustainment and performance management. The postholder will provide strong leadership to the team, ensure compliance with housing legislation and council policies, and develop effective relationships with internal departments, tenants, legal representatives and external support agencies. The role will have operational responsibility for a significant annual rent roll, ensuring income collection targets are achieved while reducing bad debt and supporting vulnerable residents. Key Roles & Responsibilities Lead and manage the Income Team, including recruitment, induction, training, coaching, performance management and development of Income Officers and Income Assistants. Manage current and former rent arrears, ensuring outstanding balances are actively monitored and recovered in accordance with council policies, statutory requirements and best practice. Oversee complex and high-value arrears cases, including disputed accounts, vulnerable residents, introductory tenancies and cases involving multiple internal or external agencies. Monitor and report on income performance, providing regular reports on arrears, recovery actions, legal cases, payment plans, collection rates and key performance indicators to senior management. Authorise and oversee legal recovery action, including applications for court proceedings and evictions, and represent the Council at court hearings when required. Manage payment arrangements and income recovery strategies, ensuring agreements are regularly reviewed and appropriate action is taken where payment plans are breached. Maximise rental income and minimise bad debt, contributing to the effective management of an annual rent roll of approximately 48 million and ensuring value for money across income and legal costs. Work collaboratively with internal and external stakeholders, including Housing, Revenues, DWP, ICT, legal teams, Citizens Advice and other welfare/support agencies to improve income collection and tenancy sustainment. Develop and maintain effective income collection procedures and systems, including the use of Capita Housing, CRM, Direct Debit facilities and other payment methods to improve efficiency and customer accessibility. Support service development and continuous improvement, deputising for the Head of Income and Financial Inclusion when required, responding to complaints and Member Enquiries, and ensuring excellent customer service and compliance with housing legislation. Qualifications & Experience Relevant Housing qualification, such as CIH accreditation or a recognised professional housing qualification, or currently studying towards one. Proven experience of managing and developing staff, including performance management, coaching and training. Strong experience within social housing, local authority housing or a similar housing management environment. Detailed knowledge of rent arrears management, income recovery and debt collection processes. Good working knowledge of UK housing legislation, housing law and legal procedures relating to rent arrears and possession. Experience of managing complex rent arrears cases, including vulnerable tenants, disputed accounts and payment arrangements. Detailed knowledge of housing benefits, welfare benefits and welfare reform and their impact on rent collection and tenancy sustainment. Experience of preparing performance reports, monitoring KPIs and analysing income collection data. Experience working with housing management systems, CRM systems and/or payment platforms; knowledge of Capita Housing would be advantageous. Strong communication, negotiation and relationship-management skills, with the ability to work effectively with tenants, solicitors, courts, internal departments and external agencies. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Service Manager Location: Milton Road & Ellis House, Swindon, Swindon Foyer, Wiltshire House, Swindon, Radnor House Lodge, Swindon Salary: £34,000 per annum Vacancy Type : Full-time Lead with purpose. Deliver lasting impact. At Stonewater, we believe everyone deserves the opportunity to live independently, thrive within their community, and achieve their ambitions. We're looking for an experienced and passionate Service Manager to lead our five Supported Living services in Swindon (Swindon Foyer, Radnor Lodge, Wiltshire House, Ellis House and Milton Road), and help shape exceptional outcomes for people with diverse support needs. This is a rewarding leadership role where you'll inspire and develop a dedicated team, champion customer-focused services, and ensure the delivery of high-quality, person-centred support. If you're motivated by making a genuine difference and have experience within supported housing, social care, homelessness, mental health, learning disabilities, or young people's services, we'd love to hear from you! About the role As Service Manager, you'll take overall responsibility for the day-to-day management, quality, and performance of your services. You'll lead and support a team of colleagues to deliver exceptional customer experiences, while ensuring compliance, safeguarding, health and safety, and service standards are consistently achieved. You'll work closely with customers, local authorities, commissioners, and partner agencies to create positive outcomes and ensure customer voice and co-production remain at the heart of everything we do. Key responsibilities include: Leading, coaching and developing a high-performing team. Driving excellent person-centred support planning and customer outcomes. Championing customer involvement and co-production. Monitoring service performance, quality standards and KPIs. Managing occupancy, lettings, income collection and service budgets. Ensuring robust safeguarding practices and risk management. Building strong partnerships with external agencies and commissioners. Supporting customers to access employment, education and training opportunities. Embedding trauma-informed and psychologically informed approaches across the service. Promoting equality, diversity and inclusion in all aspects of service delivery. Participating in an on-call rota to support operational resilience when required. About you We're looking for someone who combines strong operational leadership with genuine compassion and a commitment to delivering excellent services. You'll ideally have: Experience in a management or team leadership role within Supported Living, Supported Housing, Social Care, Homelessness, Mental Health, Learning Disability or Young People's Services. A Level 3 qualification (or equivalent experience) within housing, support, health or social care. Strong knowledge of person-centred support, safeguarding, risk management and supported housing services. Experience leading and motivating teams in a busy, fast-paced environment. An understanding of housing and tenancy-related legislation. Excellent communication, relationship-building and stakeholder management skills. A passion for improving lives and delivering inclusive services that celebrate diversity and individuality. Why join Stonewater? At Stonewater, you're not just taking on a management position, you're joining a values-driven organisation committed to creating brighter futures for our customers. In return, you'll benefit from: A meaningful role where you can make a real difference every day. Ongoing learning, development and career progression opportunities. A collaborative and supportive leadership team. The chance to influence service development and innovation. A workplace that values wellbeing, inclusion and personal growth. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check (if applicable), satisfactory references and possession of a valid Right to Work document. This role may require specific qualifications, skills, knowledge, and behaviours to meet the Competence and Conduct Standard for Social Housing. If not already qualified, there may be an expectation to study towards a professional qualification. Discover Stonewater: Stonewater is one of the UK s largest social housing providers, driven by our purpose that everyone has a place to call home. With around 40,000 homes, we proudly serve more than 93,000 customers, providing safe, affordable homes and the services and support that help people and communities thrive. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
01/09/2026
Full time
Service Manager Location: Milton Road & Ellis House, Swindon, Swindon Foyer, Wiltshire House, Swindon, Radnor House Lodge, Swindon Salary: £34,000 per annum Vacancy Type : Full-time Lead with purpose. Deliver lasting impact. At Stonewater, we believe everyone deserves the opportunity to live independently, thrive within their community, and achieve their ambitions. We're looking for an experienced and passionate Service Manager to lead our five Supported Living services in Swindon (Swindon Foyer, Radnor Lodge, Wiltshire House, Ellis House and Milton Road), and help shape exceptional outcomes for people with diverse support needs. This is a rewarding leadership role where you'll inspire and develop a dedicated team, champion customer-focused services, and ensure the delivery of high-quality, person-centred support. If you're motivated by making a genuine difference and have experience within supported housing, social care, homelessness, mental health, learning disabilities, or young people's services, we'd love to hear from you! About the role As Service Manager, you'll take overall responsibility for the day-to-day management, quality, and performance of your services. You'll lead and support a team of colleagues to deliver exceptional customer experiences, while ensuring compliance, safeguarding, health and safety, and service standards are consistently achieved. You'll work closely with customers, local authorities, commissioners, and partner agencies to create positive outcomes and ensure customer voice and co-production remain at the heart of everything we do. Key responsibilities include: Leading, coaching and developing a high-performing team. Driving excellent person-centred support planning and customer outcomes. Championing customer involvement and co-production. Monitoring service performance, quality standards and KPIs. Managing occupancy, lettings, income collection and service budgets. Ensuring robust safeguarding practices and risk management. Building strong partnerships with external agencies and commissioners. Supporting customers to access employment, education and training opportunities. Embedding trauma-informed and psychologically informed approaches across the service. Promoting equality, diversity and inclusion in all aspects of service delivery. Participating in an on-call rota to support operational resilience when required. About you We're looking for someone who combines strong operational leadership with genuine compassion and a commitment to delivering excellent services. You'll ideally have: Experience in a management or team leadership role within Supported Living, Supported Housing, Social Care, Homelessness, Mental Health, Learning Disability or Young People's Services. A Level 3 qualification (or equivalent experience) within housing, support, health or social care. Strong knowledge of person-centred support, safeguarding, risk management and supported housing services. Experience leading and motivating teams in a busy, fast-paced environment. An understanding of housing and tenancy-related legislation. Excellent communication, relationship-building and stakeholder management skills. A passion for improving lives and delivering inclusive services that celebrate diversity and individuality. Why join Stonewater? At Stonewater, you're not just taking on a management position, you're joining a values-driven organisation committed to creating brighter futures for our customers. In return, you'll benefit from: A meaningful role where you can make a real difference every day. Ongoing learning, development and career progression opportunities. A collaborative and supportive leadership team. The chance to influence service development and innovation. A workplace that values wellbeing, inclusion and personal growth. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check (if applicable), satisfactory references and possession of a valid Right to Work document. This role may require specific qualifications, skills, knowledge, and behaviours to meet the Competence and Conduct Standard for Social Housing. If not already qualified, there may be an expectation to study towards a professional qualification. Discover Stonewater: Stonewater is one of the UK s largest social housing providers, driven by our purpose that everyone has a place to call home. With around 40,000 homes, we proudly serve more than 93,000 customers, providing safe, affordable homes and the services and support that help people and communities thrive. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Hours per week: 37.5 hours per week Shift Pattern: Monday to Friday, 9:00am to 5:00pm Work base: Work base to be in Stratford, Leamington Spa or Warwick, with national travel P3 Housing has an exciting opportunity for someone to join our team as a Property Manager covering our property portfolio in Gloucestershire, London and South Warwickshire. As the Property Manager you'll play a key role in establishing and maintaining relationships with landlords and letting agents, as well as proactively managing a portfolio of housing stock. You will be responsible for working collaboratively with our colleagues in Operations, Asset Management and Health and Safety, leading on all aspects of tenancy enforcement in respect of tenancy breaches and complaints of anti-social behaviour. You will need to be based locally in one of these areas to maximise impact. The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3. P3 reserve the right to close this advert earlier than the stated closing date. P3 is an equal opportunities employer and is committed to combating all forms of discrimination. P3 have committed to achieving 'Net Zero' Carbon emissions by 2050. Our Carbon Reduction Plan is available via the P3 website. In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide. Our Charity Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK. We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people. We're a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won't and we go the extra mile. We believe in collaboration - both within our teams and with the local community - to achieve the best outcomes. Our values-driven approach means we recruit for values and train for skills. What We Offer Enhanced Annual Leave Entitlement - 27 days annual leave per year, plus bank holidays. Commitment to Mental Health and Wellbeing - people are at the heart of what we do; you'll also have access to our National Wellbeing Lead and Regional Wellbeing Champions. EDI Focus - an opportunity to join other colleagues to raise awareness and steer initiatives, contributing to our inclusive culture. Paycare Health Cash Plan - you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit. Employee Assistance Program - access to 24/7 GP appointments, 1-1 counselling and health assessments. Bike2WorkScheme - the Bike2Work Scheme is part of the Government's Green Transport Plan, designed to encourage healthier, more sustainable travel. Discounts - access to Paycare Perks and Tickets for Good. Reward and Recognition - such as team away days, P3's Annual conference and Colleague Awards Ceremony. Personal Development Opportunities - including mentoring, training, secondments, job shadowing, and more. Colleague Volunteering Programme -one day paid leave per year to volunteer in the community Earning Potential - optional overtime and refer a friend bonus scheme. Additional Equipment Provision - some employees may be provided with additional equipment including workwear, tools and use of a company van or car.
01/09/2026
Full time
Hours per week: 37.5 hours per week Shift Pattern: Monday to Friday, 9:00am to 5:00pm Work base: Work base to be in Stratford, Leamington Spa or Warwick, with national travel P3 Housing has an exciting opportunity for someone to join our team as a Property Manager covering our property portfolio in Gloucestershire, London and South Warwickshire. As the Property Manager you'll play a key role in establishing and maintaining relationships with landlords and letting agents, as well as proactively managing a portfolio of housing stock. You will be responsible for working collaboratively with our colleagues in Operations, Asset Management and Health and Safety, leading on all aspects of tenancy enforcement in respect of tenancy breaches and complaints of anti-social behaviour. You will need to be based locally in one of these areas to maximise impact. The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3. P3 reserve the right to close this advert earlier than the stated closing date. P3 is an equal opportunities employer and is committed to combating all forms of discrimination. P3 have committed to achieving 'Net Zero' Carbon emissions by 2050. Our Carbon Reduction Plan is available via the P3 website. In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide. Our Charity Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK. We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people. We're a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won't and we go the extra mile. We believe in collaboration - both within our teams and with the local community - to achieve the best outcomes. Our values-driven approach means we recruit for values and train for skills. What We Offer Enhanced Annual Leave Entitlement - 27 days annual leave per year, plus bank holidays. Commitment to Mental Health and Wellbeing - people are at the heart of what we do; you'll also have access to our National Wellbeing Lead and Regional Wellbeing Champions. EDI Focus - an opportunity to join other colleagues to raise awareness and steer initiatives, contributing to our inclusive culture. Paycare Health Cash Plan - you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit. Employee Assistance Program - access to 24/7 GP appointments, 1-1 counselling and health assessments. Bike2WorkScheme - the Bike2Work Scheme is part of the Government's Green Transport Plan, designed to encourage healthier, more sustainable travel. Discounts - access to Paycare Perks and Tickets for Good. Reward and Recognition - such as team away days, P3's Annual conference and Colleague Awards Ceremony. Personal Development Opportunities - including mentoring, training, secondments, job shadowing, and more. Colleague Volunteering Programme -one day paid leave per year to volunteer in the community Earning Potential - optional overtime and refer a friend bonus scheme. Additional Equipment Provision - some employees may be provided with additional equipment including workwear, tools and use of a company van or car.
