Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for an experienced Contracts Manager to lead the delivery of multiple housing maintenance contracts, ensuring performance, safety, quality and profitability targets are met. You ll manage operatives and subcontractors, ensuring that works are completed on time, to specification, and to Axis s high standards. The role combines operational delivery, client management and people leadership, ideal for someone who thrives in a fast-paced, results-driven environment. This role supports our long-term partnership with Notting Hill Genesis, one of London s largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. Responsibilities Lead the operational delivery of multiple repairs and maintenance contracts across housing portfolios. Manage and motivate teams of operatives and subcontractors to achieve KPIs, quality, compliance and safety targets. Build and maintain strong relationships with clients, residents and internal stakeholders. Oversee contract performance, financial results, compliance, and customer satisfaction. Monitor progress, quality and specification compliance through site inspections and performance reviews. Manage resources, programming and workflow to maximise efficiency and minimise disruption to residents. Ensure all works comply with Health & Safety legislation, RAMS and company procedures. Chair progress meetings, deliver toolbox talks and drive a culture of continuous improvement. Oversee contract variations, valuations and documentation, ensuring accurate financial reporting. Support commercial teams with forecasting, profitability reviews and business planning. Lead, mentor and develop your teams to achieve excellence in service delivery. Promote sustainability, compliance and equal opportunity across all operations. About You You re a results-focused leader with strong contract or operations management experience, and the ability to balance commercial performance with excellent service delivery. You have a solid technical understanding of repairs and maintenance and the confidence to build trusted relationships with clients, residents and your teams. Proven experience as a Contracts Manager/Project Manager) within social housing or property maintenance. Formal qualification and/or trade background within the construction industry. Strong understanding of repairs, maintenance and operational management principles. Proven ability to manage budgets, performance KPIs and multi-disciplinary teams. Knowledge of building safety, Health & Safety and compliance standards (IOSH / SMSTS / CSCS / Scaffold Management desirable). Excellent leadership, organisation and communication skills. IT literate with experience using management systems and reporting tools. Full UK driving licence and willingness to travel to sites. Clean DBS. What We Offer Competitive salary (commensurate with experience) Company vehicle and fuel card 25 days annual leave + bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox discounts on coffee, cinema, travel and wellbeing One paid volunteer day each year Ongoing training, development and real career progression, Axis promotes from within Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC . We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
12/03/2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for an experienced Contracts Manager to lead the delivery of multiple housing maintenance contracts, ensuring performance, safety, quality and profitability targets are met. You ll manage operatives and subcontractors, ensuring that works are completed on time, to specification, and to Axis s high standards. The role combines operational delivery, client management and people leadership, ideal for someone who thrives in a fast-paced, results-driven environment. This role supports our long-term partnership with Notting Hill Genesis, one of London s largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. Responsibilities Lead the operational delivery of multiple repairs and maintenance contracts across housing portfolios. Manage and motivate teams of operatives and subcontractors to achieve KPIs, quality, compliance and safety targets. Build and maintain strong relationships with clients, residents and internal stakeholders. Oversee contract performance, financial results, compliance, and customer satisfaction. Monitor progress, quality and specification compliance through site inspections and performance reviews. Manage resources, programming and workflow to maximise efficiency and minimise disruption to residents. Ensure all works comply with Health & Safety legislation, RAMS and company procedures. Chair progress meetings, deliver toolbox talks and drive a culture of continuous improvement. Oversee contract variations, valuations and documentation, ensuring accurate financial reporting. Support commercial teams with forecasting, profitability reviews and business planning. Lead, mentor and develop your teams to achieve excellence in service delivery. Promote sustainability, compliance and equal opportunity across all operations. About You You re a results-focused leader with strong contract or operations management experience, and the ability to balance commercial performance with excellent service delivery. You have a solid technical understanding of repairs and maintenance and the confidence to build trusted relationships with clients, residents and your teams. Proven experience as a Contracts Manager/Project Manager) within social housing or property maintenance. Formal qualification and/or trade background within the construction industry. Strong understanding of repairs, maintenance and operational management principles. Proven ability to manage budgets, performance KPIs and multi-disciplinary teams. Knowledge of building safety, Health & Safety and compliance standards (IOSH / SMSTS / CSCS / Scaffold Management desirable). Excellent leadership, organisation and communication skills. IT literate with experience using management systems and reporting tools. Full UK driving licence and willingness to travel to sites. Clean DBS. What We Offer Competitive salary (commensurate with experience) Company vehicle and fuel card 25 days annual leave + bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox discounts on coffee, cinema, travel and wellbeing One paid volunteer day each year Ongoing training, development and real career progression, Axis promotes from within Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC . We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
The Senior Facilities Management Coordinator plays a key role in supporting the effective day-to-day operation of the Property Services Department, ensuring a high-quality, customer-focused service is delivered consistently. Working closely with the Property Services Manager, the post holder will coordinate and oversee repair activities, provide guidance to staff and contractors, and help drive continuous improvement across all aspects of the service. This role requires strong organisational and leadership skills to ensure repairs are completed safely, efficiently, on time, and in line with relevant policies, standards, and budgets. The role is also responsible for monitoring performance against key performance indicators (KPIs), analysing trends, and identifying opportunities to improve service delivery and customer satisfaction. The Senior Facilities Management Coordinator will use performance data and customer feedback to drive improvements, resolve complex issues, and support a culture of accountability and excellence. Main Duties and Responsibilities Operational Management & Service Delivery Support the day-to-day management of the Property Services Department, ensuring responsive, planned, void, and non-regulatory repairs are delivered safely, efficiently, on time, and to a high standard. Coordinate, prioritise, and oversee repair works, acting as the point of escalation for complex, high-risk, or out-of-time repairs, complaints, and service requests. Ensure the housing management system is accurately maintained and used correctly by staff members. Minimise out-of-time repairs through effective monitoring, follow-up, and intervention. Follow up transactional repair surveys and ensure resident satisfaction with outcomes. Performance Management & Continuous Improvement Monitor, analyse, and report on key performance indicators (KPIs), trends, and service outcomes. Use performance data and customer feedback to drive service improvements, reduce repeat repairs, and improve value for money. Lead and deliver service improvement and action plans relating to reactive repairs, voids, planned works, and non-regulatory services. Support the development and embedding of continuous improvement processes across Property Services. Contractor & Contract Management Manage and maintain effective working relationships with contractors, particularly the main repairs contractor. Lead weekly, monthly, and quarterly contract review meetings and attend informal contractor meetings as required. Monitor contractor performance against service level agreements, quality standards, and budgets. Monitor, review, and report on non-regulatory contracts including gardening, cleaning, gritting, window cleaning, bin cleaning, and other cyclical maintenance services. Provide contract administration, liaison, and process support to ensure successful delivery of responsive, planned, and non-regulatory works. Assist with the planned works programme, including tenant consultation and service delivery support. Become familiar with, develop, and monitor Schedule of Rates pricing, reporting on individual items and contractor adherence. Ensure in-house operatives deliver value for money through analysis of completed works. Financial & Administrative Responsibilities Understand and support the management of budgets for responsive repairs, planned works, and non-regulatory services, including budget-setting processes. Process and manage invoices in a timely manner to meet finance requirements. Produce programmes, management information, and KPI reports for internal and external stakeholders, ensuring records are stored appropriately. Leadership, Communication & Engagement Provide guidance, coaching, and support to staff, sharing best practice and supporting development. Support the Property Services Manager with operational planning, policy implementation, review, and service development. Attend staff meetings, tenant meetings, team briefings, and organisational events as required. When required, provide telephone and reception cover, resolving enquiries at first point of contact where possible. General & Organisational Responsibilities Ensure compliance with all health and safety, statutory, and regulatory requirements. Demonstrate confidentiality, professionalism, and integrity at all times. Work in a manner sensitive to the culture and religious needs of the Jewish community. Promote equality, diversity, and anti-discriminatory practice. Participate fully in training and development in line with organisational and mandatory requirements. Undertake any other duties within the scope of the role as reasonably required.
12/03/2026
Full time
The Senior Facilities Management Coordinator plays a key role in supporting the effective day-to-day operation of the Property Services Department, ensuring a high-quality, customer-focused service is delivered consistently. Working closely with the Property Services Manager, the post holder will coordinate and oversee repair activities, provide guidance to staff and contractors, and help drive continuous improvement across all aspects of the service. This role requires strong organisational and leadership skills to ensure repairs are completed safely, efficiently, on time, and in line with relevant policies, standards, and budgets. The role is also responsible for monitoring performance against key performance indicators (KPIs), analysing trends, and identifying opportunities to improve service delivery and customer satisfaction. The Senior Facilities Management Coordinator will use performance data and customer feedback to drive improvements, resolve complex issues, and support a culture of accountability and excellence. Main Duties and Responsibilities Operational Management & Service Delivery Support the day-to-day management of the Property Services Department, ensuring responsive, planned, void, and non-regulatory repairs are delivered safely, efficiently, on time, and to a high standard. Coordinate, prioritise, and oversee repair works, acting as the point of escalation for complex, high-risk, or out-of-time repairs, complaints, and service requests. Ensure the housing management system is accurately maintained and used correctly by staff members. Minimise out-of-time repairs through effective monitoring, follow-up, and intervention. Follow up transactional repair surveys and ensure resident satisfaction with outcomes. Performance Management & Continuous Improvement Monitor, analyse, and report on key performance indicators (KPIs), trends, and service outcomes. Use performance data and customer feedback to drive service improvements, reduce repeat repairs, and improve value for money. Lead and deliver service improvement and action plans relating to reactive repairs, voids, planned works, and non-regulatory services. Support the development and embedding of continuous improvement processes across Property Services. Contractor & Contract Management Manage and maintain effective working relationships with contractors, particularly the main repairs contractor. Lead weekly, monthly, and quarterly contract review meetings and attend informal contractor meetings as required. Monitor contractor performance against service level agreements, quality standards, and budgets. Monitor, review, and report on non-regulatory contracts including gardening, cleaning, gritting, window cleaning, bin cleaning, and other cyclical maintenance services. Provide contract administration, liaison, and process support to ensure successful delivery of responsive, planned, and non-regulatory works. Assist with the planned works programme, including tenant consultation and service delivery support. Become familiar with, develop, and monitor Schedule of Rates pricing, reporting on individual items and contractor adherence. Ensure in-house operatives deliver value for money through analysis of completed works. Financial & Administrative Responsibilities Understand and support the management of budgets for responsive repairs, planned works, and non-regulatory services, including budget-setting processes. Process and manage invoices in a timely manner to meet finance requirements. Produce programmes, management information, and KPI reports for internal and external stakeholders, ensuring records are stored appropriately. Leadership, Communication & Engagement Provide guidance, coaching, and support to staff, sharing best practice and supporting development. Support the Property Services Manager with operational planning, policy implementation, review, and service development. Attend staff meetings, tenant meetings, team briefings, and organisational events as required. When required, provide telephone and reception cover, resolving enquiries at first point of contact where possible. General & Organisational Responsibilities Ensure compliance with all health and safety, statutory, and regulatory requirements. Demonstrate confidentiality, professionalism, and integrity at all times. Work in a manner sensitive to the culture and religious needs of the Jewish community. Promote equality, diversity, and anti-discriminatory practice. Participate fully in training and development in line with organisational and mandatory requirements. Undertake any other duties within the scope of the role as reasonably required.
Vacancy Summary Job Title: Senior Planner Job Type: Permanent Job Ref: Location: near Camden, London Start Date: ASAP Salary: c 95k- 100k basic plus competitive package inc car or allowance, healthcare, performance bonus, pension etc. Company & Project: A Tier 1 Main Contractor operating in the Leisure, Commercial, Residential, Education, Science and Mixed-Use sectors, are looking to recruit an experienced and effective Senior Planner to join their established team on a new high specification Leisure project (NEC Contract). The successful individual will be working closely with the Project Director or Senior Project Manager and other senior operational and commercial staff on-site. The senior management team is well respected, long standing and noted for it's communication skills and work-life balance they make clear to all employees. Duties & Responsibilities: The successful candidate will take responsibility for the planning function on multiple projects, liaising closely with operational staff managing the planning, programming and progress control of the live project, liaising with clients, subcontractors and suppliers. This candidate should have an excellent knowledge of ASTA PowerProject and be fully conversant with producing and updating cost and resource loaded programmes. The ideal candidate will have good client facing experience in addition to first rate communication and analytical skills. Desirable Experience: Demonstrable experience with live project planning on construction projects c 20m+ 5-10 years+ experience with main contractors in pure planning roles. Previous experience working on a new Build Leisure Centre project is essential for this position. Good working knowledge of ASTA PowerProject. NEC Contract knowledge. Previous Roles: Planning Manager OR Senior Planner OR Project Planner Or Senior Planning Manager OR Planner OR Site Planner. Qualifications & Skills: Degree in Civil Engineering or Construction Management or comparable qualification. Application Process: If you would like more information on this Senior Planner position or any other vacancy please email your current CV through to Jess Quinn where it will be reviewed and you will be contacted within 48 hours if your CV is of interest. Services advertised by Apple Technical Recruitment are that of an Employment Agency/Business.
12/03/2026
Full time
Vacancy Summary Job Title: Senior Planner Job Type: Permanent Job Ref: Location: near Camden, London Start Date: ASAP Salary: c 95k- 100k basic plus competitive package inc car or allowance, healthcare, performance bonus, pension etc. Company & Project: A Tier 1 Main Contractor operating in the Leisure, Commercial, Residential, Education, Science and Mixed-Use sectors, are looking to recruit an experienced and effective Senior Planner to join their established team on a new high specification Leisure project (NEC Contract). The successful individual will be working closely with the Project Director or Senior Project Manager and other senior operational and commercial staff on-site. The senior management team is well respected, long standing and noted for it's communication skills and work-life balance they make clear to all employees. Duties & Responsibilities: The successful candidate will take responsibility for the planning function on multiple projects, liaising closely with operational staff managing the planning, programming and progress control of the live project, liaising with clients, subcontractors and suppliers. This candidate should have an excellent knowledge of ASTA PowerProject and be fully conversant with producing and updating cost and resource loaded programmes. The ideal candidate will have good client facing experience in addition to first rate communication and analytical skills. Desirable Experience: Demonstrable experience with live project planning on construction projects c 20m+ 5-10 years+ experience with main contractors in pure planning roles. Previous experience working on a new Build Leisure Centre project is essential for this position. Good working knowledge of ASTA PowerProject. NEC Contract knowledge. Previous Roles: Planning Manager OR Senior Planner OR Project Planner Or Senior Planning Manager OR Planner OR Site Planner. Qualifications & Skills: Degree in Civil Engineering or Construction Management or comparable qualification. Application Process: If you would like more information on this Senior Planner position or any other vacancy please email your current CV through to Jess Quinn where it will be reviewed and you will be contacted within 48 hours if your CV is of interest. Services advertised by Apple Technical Recruitment are that of an Employment Agency/Business.
King and Moffatt Building Services
Desborough, Northamptonshire
Company Description Operating for over 45 years, King & Moffatt Building Services provide complete Mechanical and Electrical services across all sectors of the construction industry including Industrial, Logistics, Food, Pharmaceutical, Data Centre, Mining, Healthcare, Commercial, Hotel & Leisure, High-End Residential, Public, and Energy. From design stage to the installation and the ongoing maintenance of their facilities, our valued and highly skilled workforce provide our clients with an efficient, reliable and best in class service. A Deloitte Best Managed Company Award winner for eight years running, we pride ourselves on being a full building services solutions provider and have successfully delivered multiple large-scale projects in Ireland, the UK & mainland Europe. Job Description Due to the continued growth, we are now looking for a driven, Electrical Project Engineer in Kettering. This role reports to the site Electrical PM and will involve liaising daily with suppliers, Site Supervisors, Project Managers, EHSQ Advisors and Subcontractors. Ensure all works are carried out and managed in accordance with the King & Moffatt Integrated Management System Manage site QA/QC procedures including the issuing of weekly and monthly QA/QC reports Input into weekly progress reports Manage, review and coordinate drawings, as requested Advise and guide the sub-contracted staff on all technical aspects of the project Raise any technical requests for information required to complete the electrical installations Ensure compliance with all site and project requirements, including operational health and safety obligations Apply troubleshooting techniques to identify problems and apply corrective actions Manage document control to ensure all logs are kept up to date Create handover packs and test packs for systems Qualifications Electrical Engineering / Building Services degree Experience of providing technical support to management & site installation teams desirable Self-motivated, excellent communication skills both written and verbal Fluent English Additional Information Having an inclusive and flexible culture helps the business continue to grow as a strong, dynamic and innovative organisation. As well as being supported and encouraged to develop your career here at King and Moffatt, we also offer the following: Competitive salary Professional Development support Employee Assistance Program Health and Wellness programs At King and Moffatt, we believe in the power of diversity and inclusion to drive innovation, creativity, and success. We are committed to creating a workplace where all employees feel welcomed, valued, and respected regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other dimension of diversity. We strive to build a culture that celebrates differences, encourages open dialogue, and promotes equal opportunities for growth and advancement. By embracing diversity and fostering an inclusive environment, we not only strengthen our organisation but also enrich the lives of our employees and the communities we serve At King and Moffatt, we believe in the power of diversity and inclusion to drive innovation, creativity, and success. We are committed to creating a workplace where all employees feel welcomed, valued, and respected regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other dimension of diversity. We strive to build a culture that celebrates differences, encourages open dialogue, and promotes equal opportunities for growth and advancement. By embracing diversity and fostering an inclusive environment, we not only strengthen our organisation but also enrich the lives of our employees and the communities we serve
11/03/2026
Full time
Company Description Operating for over 45 years, King & Moffatt Building Services provide complete Mechanical and Electrical services across all sectors of the construction industry including Industrial, Logistics, Food, Pharmaceutical, Data Centre, Mining, Healthcare, Commercial, Hotel & Leisure, High-End Residential, Public, and Energy. From design stage to the installation and the ongoing maintenance of their facilities, our valued and highly skilled workforce provide our clients with an efficient, reliable and best in class service. A Deloitte Best Managed Company Award winner for eight years running, we pride ourselves on being a full building services solutions provider and have successfully delivered multiple large-scale projects in Ireland, the UK & mainland Europe. Job Description Due to the continued growth, we are now looking for a driven, Electrical Project Engineer in Kettering. This role reports to the site Electrical PM and will involve liaising daily with suppliers, Site Supervisors, Project Managers, EHSQ Advisors and Subcontractors. Ensure all works are carried out and managed in accordance with the King & Moffatt Integrated Management System Manage site QA/QC procedures including the issuing of weekly and monthly QA/QC reports Input into weekly progress reports Manage, review and coordinate drawings, as requested Advise and guide the sub-contracted staff on all technical aspects of the project Raise any technical requests for information required to complete the electrical installations Ensure compliance with all site and project requirements, including operational health and safety obligations Apply troubleshooting techniques to identify problems and apply corrective actions Manage document control to ensure all logs are kept up to date Create handover packs and test packs for systems Qualifications Electrical Engineering / Building Services degree Experience of providing technical support to management & site installation teams desirable Self-motivated, excellent communication skills both written and verbal Fluent English Additional Information Having an inclusive and flexible culture helps the business continue to grow as a strong, dynamic and innovative organisation. As well as being supported and encouraged to develop your career here at King and Moffatt, we also offer the following: Competitive salary Professional Development support Employee Assistance Program Health and Wellness programs At King and Moffatt, we believe in the power of diversity and inclusion to drive innovation, creativity, and success. We are committed to creating a workplace where all employees feel welcomed, valued, and respected regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other dimension of diversity. We strive to build a culture that celebrates differences, encourages open dialogue, and promotes equal opportunities for growth and advancement. By embracing diversity and fostering an inclusive environment, we not only strengthen our organisation but also enrich the lives of our employees and the communities we serve At King and Moffatt, we believe in the power of diversity and inclusion to drive innovation, creativity, and success. We are committed to creating a workplace where all employees feel welcomed, valued, and respected regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other dimension of diversity. We strive to build a culture that celebrates differences, encourages open dialogue, and promotes equal opportunities for growth and advancement. By embracing diversity and fostering an inclusive environment, we not only strengthen our organisation but also enrich the lives of our employees and the communities we serve
This Role: Head of Building Information Location: London, EC1N 8JS Salary Banding: £88,105 £92,742 (Dependent upon experience) based on a 37.5hr week Permanent position. We're looking for an experienced AEC or asset professional to provide leadership for our Building Information team. We are building an intelligence-led asset management service that brings together and builds on our existing asset data across construction, compliance, decarbonisation, asset management and building safety. You will lead the development of unified views of our existing and new assets, implement common data standards, map and catalogue our buildings and their components. You will spearhead MTVH's ambition to create new ways of visualising and using data for customers and for decision makers across the business. You are supported by a strong technical team. As important as your asset data experience will be your ability to influence and create strategy at a senior level across MTVH. The right person will find this a hugely exciting opportunity, with direct influence on corporate strategy and delivery with the latitude to create a groundbreaking approach to asset information in long term management of social housing assets. Responsibilities: Develop standardised data structures and guidelines for building information and ensure industry best practices and regulatory compliance. Implement robust data quality processes to maintain accurate building information. Develop BIM standards for modelling and data exchange across projects and Integrate BIM with asset data management for seamless information flow. Lead on the development of asset information visualisation and integration into operational delivery Manage a team of Technical Managers, BIM Managers and Document Controllers. Prepare reports and presentations for senior management. Qualifications/Competencies: AEC qualification or similar from a related field Proven experience in asset data management, BIM system implementation, and data analysis. Strong knowledge of data governance principles and industry standards like BIM and ISO 19650. Exhibit strong leadership and management skills. Demonstrate excellent communication and interpersonal abilities. If you're ready to drive innovation in building information management and help shape the future of our organisation, apply for the Head of Building Information position at MTVH. Be a part of our journey to maximise the power of information. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
11/03/2026
Full time
This Role: Head of Building Information Location: London, EC1N 8JS Salary Banding: £88,105 £92,742 (Dependent upon experience) based on a 37.5hr week Permanent position. We're looking for an experienced AEC or asset professional to provide leadership for our Building Information team. We are building an intelligence-led asset management service that brings together and builds on our existing asset data across construction, compliance, decarbonisation, asset management and building safety. You will lead the development of unified views of our existing and new assets, implement common data standards, map and catalogue our buildings and their components. You will spearhead MTVH's ambition to create new ways of visualising and using data for customers and for decision makers across the business. You are supported by a strong technical team. As important as your asset data experience will be your ability to influence and create strategy at a senior level across MTVH. The right person will find this a hugely exciting opportunity, with direct influence on corporate strategy and delivery with the latitude to create a groundbreaking approach to asset information in long term management of social housing assets. Responsibilities: Develop standardised data structures and guidelines for building information and ensure industry best practices and regulatory compliance. Implement robust data quality processes to maintain accurate building information. Develop BIM standards for modelling and data exchange across projects and Integrate BIM with asset data management for seamless information flow. Lead on the development of asset information visualisation and integration into operational delivery Manage a team of Technical Managers, BIM Managers and Document Controllers. Prepare reports and presentations for senior management. Qualifications/Competencies: AEC qualification or similar from a related field Proven experience in asset data management, BIM system implementation, and data analysis. Strong knowledge of data governance principles and industry standards like BIM and ISO 19650. Exhibit strong leadership and management skills. Demonstrate excellent communication and interpersonal abilities. If you're ready to drive innovation in building information management and help shape the future of our organisation, apply for the Head of Building Information position at MTVH. Be a part of our journey to maximise the power of information. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Senior Energy Consultant (Built Environment) London (Hybrid/Flexible working) Up to 55,000 (dependent on experience) Permanent, Full-time An independent engineering and sustainability consultancy based in Central London are on the lookout for an experienced and motivated Senior Energy Consultant to join their growing team. They specialise in providing their clients with tailored advice to help them deliver practical, well-engineered, sustainable solutions. This is an exciting opportunity for a technically strong and client-focused consultant with 3-5 years of experience delivering building performance modelling, energy assessments and sustainability advice across a range of project types. The role will suit someone who enjoys combining technical analysis with clear communication, working collaboratively with design teams, and helping clients make informed, practical decisions to improve building performance and reduce environmental impact. You will support and lead energy modelling and compliance tasks, contribute to project delivery, and play a key role in client-facing consultancy, working alongside engineers, architects, developers and contractors. Key Responsibilities Technical Delivery - Deliver building performance modelling and energy analysis across multiple project stages (concept through to construction and post-completion). - Carry out dynamic thermal modelling using IES VE, including energy use, comfort and overheating assessments. - Undertake compliance and regulatory assessments including: - SAP calculations - Part L compliance assessments (including modelling outputs and reporting) - EPC assessments - Conduct overheating risk assessments, including TM52 analysis and interpretation of results to guide design decisions. - Deliver daylight modelling assessments and reporting, supporting design optimisation and planning requirements. - Interpret modelling results and translate findings into practical recommendations for design teams and clients. Consultancy & Project Support - Support project management activities including programme coordination, deliverables tracking, and maintaining high-quality outputs. - Attend design team meetings and contribute technical input clearly and confidently. - Provide written technical reports, presentations, and summaries suitable for both technical and non-technical audiences. - Assist in developing energy and sustainability strategies for buildings, balancing performance, buildability, and cost-effectiveness. - Support internal quality assurance processes and ensure deliverables align with company standards. - Work closely with senior consultants and directors to deliver high-quality consultancy advice. - Contribute to internal knowledge-sharing and continuous improvement of modelling approaches, templates and best practices. - Support innovation in tools, workflows and methods to ensure the business remains at the forefront of sustainable design consultancy. - Mentor and support junior team members where appropriate. Essential skills and experience: - 3-5 years professional experience in energy / sustainability consultancy, building physics, or building services engineering. - Strong working knowledge of IES VE. - Experience delivering SAP calculations and understanding UK residential compliance requirements. - Strong understanding of Part L and compliance processes. - Experience with EPC assessments and reporting outputs (or strong working knowledge). - Experience applying TM52 for overheating analysis and comfort assessment. - Daylight modelling experience and ability to interpret and communicate results. - Strong report writing skills with attention to detail and clarity. - Confidence in communicating technical information to clients and project teams. Looking for someone who is not only technically capable, but also demonstrates strong consultancy behaviours, including: - A proactive, solutions-focused approach to challenges. - Ability to build credibility and trust with clients and design teams. - Strong stakeholder management and the ability to influence outcomes. - Clear communication and ability to tailor messaging to different audiences. - A practical mindset: recommending solutions that are buildable, cost-effective and aligned with project goals. Desirable skills and experience: - Experience with additional standards and guidance such as CIBSE TM54, TM59, TM46, or NABERS UK. - Experience supporting planning-stage energy strategies and carbon reporting. - Familiarity with operational energy and performance evaluation approaches. - Commercial awareness and contribution to bids, fee proposals or business development. - Progress toward a professional qualification (e.g., CIBSE, Energy Institute, IEMA, etc.). What We Offer - Competitive salary up to 52,000 (depending on experience). - Flexible and supportive working culture. - A caring environment where staff wellbeing and development are prioritised. - Clear pathways for professional growth (technical, managerial and commercial). - Exposure to varied, meaningful projects focused on real-world sustainability outcomes. - A collaborative team culture where innovation, creativity and continuous improvement are encouraged. If this role potentially sounds of interest, then please do get in touch for a confidential conversation to discuss in more detail. Please apply below or get in touch with Zoe Elliott at: (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
11/03/2026
Full time
Senior Energy Consultant (Built Environment) London (Hybrid/Flexible working) Up to 55,000 (dependent on experience) Permanent, Full-time An independent engineering and sustainability consultancy based in Central London are on the lookout for an experienced and motivated Senior Energy Consultant to join their growing team. They specialise in providing their clients with tailored advice to help them deliver practical, well-engineered, sustainable solutions. This is an exciting opportunity for a technically strong and client-focused consultant with 3-5 years of experience delivering building performance modelling, energy assessments and sustainability advice across a range of project types. The role will suit someone who enjoys combining technical analysis with clear communication, working collaboratively with design teams, and helping clients make informed, practical decisions to improve building performance and reduce environmental impact. You will support and lead energy modelling and compliance tasks, contribute to project delivery, and play a key role in client-facing consultancy, working alongside engineers, architects, developers and contractors. Key Responsibilities Technical Delivery - Deliver building performance modelling and energy analysis across multiple project stages (concept through to construction and post-completion). - Carry out dynamic thermal modelling using IES VE, including energy use, comfort and overheating assessments. - Undertake compliance and regulatory assessments including: - SAP calculations - Part L compliance assessments (including modelling outputs and reporting) - EPC assessments - Conduct overheating risk assessments, including TM52 analysis and interpretation of results to guide design decisions. - Deliver daylight modelling assessments and reporting, supporting design optimisation and planning requirements. - Interpret modelling results and translate findings into practical recommendations for design teams and clients. Consultancy & Project Support - Support project management activities including programme coordination, deliverables tracking, and maintaining high-quality outputs. - Attend design team meetings and contribute technical input clearly and confidently. - Provide written technical reports, presentations, and summaries suitable for both technical and non-technical audiences. - Assist in developing energy and sustainability strategies for buildings, balancing performance, buildability, and cost-effectiveness. - Support internal quality assurance processes and ensure deliverables align with company standards. - Work closely with senior consultants and directors to deliver high-quality consultancy advice. - Contribute to internal knowledge-sharing and continuous improvement of modelling approaches, templates and best practices. - Support innovation in tools, workflows and methods to ensure the business remains at the forefront of sustainable design consultancy. - Mentor and support junior team members where appropriate. Essential skills and experience: - 3-5 years professional experience in energy / sustainability consultancy, building physics, or building services engineering. - Strong working knowledge of IES VE. - Experience delivering SAP calculations and understanding UK residential compliance requirements. - Strong understanding of Part L and compliance processes. - Experience with EPC assessments and reporting outputs (or strong working knowledge). - Experience applying TM52 for overheating analysis and comfort assessment. - Daylight modelling experience and ability to interpret and communicate results. - Strong report writing skills with attention to detail and clarity. - Confidence in communicating technical information to clients and project teams. Looking for someone who is not only technically capable, but also demonstrates strong consultancy behaviours, including: - A proactive, solutions-focused approach to challenges. - Ability to build credibility and trust with clients and design teams. - Strong stakeholder management and the ability to influence outcomes. - Clear communication and ability to tailor messaging to different audiences. - A practical mindset: recommending solutions that are buildable, cost-effective and aligned with project goals. Desirable skills and experience: - Experience with additional standards and guidance such as CIBSE TM54, TM59, TM46, or NABERS UK. - Experience supporting planning-stage energy strategies and carbon reporting. - Familiarity with operational energy and performance evaluation approaches. - Commercial awareness and contribution to bids, fee proposals or business development. - Progress toward a professional qualification (e.g., CIBSE, Energy Institute, IEMA, etc.). What We Offer - Competitive salary up to 52,000 (depending on experience). - Flexible and supportive working culture. - A caring environment where staff wellbeing and development are prioritised. - Clear pathways for professional growth (technical, managerial and commercial). - Exposure to varied, meaningful projects focused on real-world sustainability outcomes. - A collaborative team culture where innovation, creativity and continuous improvement are encouraged. If this role potentially sounds of interest, then please do get in touch for a confidential conversation to discuss in more detail. Please apply below or get in touch with Zoe Elliott at: (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer.
Site Manager (Planned Works) Essex Social Housing Planned Maintenance An established and well-respected property services contractor is currently seeking an experienced Site Manager to join their Planned Works team on a temporary contract to begin with. You will oversee the delivery of refurbishment and maintenance schemes across social housing properties in the Essex area. This is an excellent opportunity for a motivated Site Manager with experience delivering planned maintenance works to join a busy and growing operational team. About the Role As Site Manager, you will be responsible for ensuring projects are delivered safely, on time and within budget, while maintaining high standards of quality and customer service. You will manage engineers, subcontractors and supply chain partners, oversee daily site activities and ensure full compliance with health and safety regulations. Working closely with operational, commercial and client teams, you will ensure that programmes are delivered efficiently while maintaining strong relationships with residents and key stakeholders. Key Responsibilities Prepare programmes of work and manage operational delivery against agreed targets and budgets Ensure compliance with health, safety and welfare policies and relevant legislation Understand contract requirements and ensure all obligations are met Build strong relationships with client representatives, residents and stakeholders Manage engineers and subcontractors, providing technical guidance and performance support Carry out site inspections to monitor health & safety, quality and productivity Prepare and review site reports, drawings and documentation Work closely with commercial teams to manage costs, budgets and variations Deliver regular team meetings including health & safety updates and operational feedback About You We are looking for an experienced Site Manager with a strong background delivering planned works within social housing environments. You will have excellent leadership and organisational skills, with the ability to manage multiple workstreams and stakeholders while maintaining high standards of safety and quality. You will also have a good understanding of construction methods, the ability to interpret drawings and specifications, and strong commercial awareness. Essential Qualifications & Experience Foundation Degree, HND or Degree in Construction, Building Studies, Construction Management or similar (or equivalent experience) Proven experience progressing from trade or apprenticeship background into Site Management SMSTS (Site Management Safety Training Scheme) IOSH Managing Safely CSCS Managers Card Knowledge of Temporary Works Procedures Ability to interpret drawings and specifications Strong commercial awareness and ability to identify contract variations Proficiency in Microsoft Office and construction software If you are an experienced Site Manager looking for your next opportunity, apply now!
10/03/2026
Seasonal
Site Manager (Planned Works) Essex Social Housing Planned Maintenance An established and well-respected property services contractor is currently seeking an experienced Site Manager to join their Planned Works team on a temporary contract to begin with. You will oversee the delivery of refurbishment and maintenance schemes across social housing properties in the Essex area. This is an excellent opportunity for a motivated Site Manager with experience delivering planned maintenance works to join a busy and growing operational team. About the Role As Site Manager, you will be responsible for ensuring projects are delivered safely, on time and within budget, while maintaining high standards of quality and customer service. You will manage engineers, subcontractors and supply chain partners, oversee daily site activities and ensure full compliance with health and safety regulations. Working closely with operational, commercial and client teams, you will ensure that programmes are delivered efficiently while maintaining strong relationships with residents and key stakeholders. Key Responsibilities Prepare programmes of work and manage operational delivery against agreed targets and budgets Ensure compliance with health, safety and welfare policies and relevant legislation Understand contract requirements and ensure all obligations are met Build strong relationships with client representatives, residents and stakeholders Manage engineers and subcontractors, providing technical guidance and performance support Carry out site inspections to monitor health & safety, quality and productivity Prepare and review site reports, drawings and documentation Work closely with commercial teams to manage costs, budgets and variations Deliver regular team meetings including health & safety updates and operational feedback About You We are looking for an experienced Site Manager with a strong background delivering planned works within social housing environments. You will have excellent leadership and organisational skills, with the ability to manage multiple workstreams and stakeholders while maintaining high standards of safety and quality. You will also have a good understanding of construction methods, the ability to interpret drawings and specifications, and strong commercial awareness. Essential Qualifications & Experience Foundation Degree, HND or Degree in Construction, Building Studies, Construction Management or similar (or equivalent experience) Proven experience progressing from trade or apprenticeship background into Site Management SMSTS (Site Management Safety Training Scheme) IOSH Managing Safely CSCS Managers Card Knowledge of Temporary Works Procedures Ability to interpret drawings and specifications Strong commercial awareness and ability to identify contract variations Proficiency in Microsoft Office and construction software If you are an experienced Site Manager looking for your next opportunity, apply now!
Key Responsibilities (not limited to) In conjunction with others, ensure all assets comply with the Building Safety Act, RRFSO, FSER and other relevant legislation. Produce regular performance reporting on compliance, building safety and other property services activities that are appropriate for senior management and Board level audiences. Administer and maintain records of safety assessments, inspections and contractor remediation and upgrade works. Support the Building Safety Manager with developing and maintaining safety cases for Higher-Risk Buildings. Co-ordinate resident engagement requirements at site level. Work alongside General and Property Managers to ensure the provision of clear and accessible information for relevant persons regarding building safety measures, reinforcing building user responsibilities. Assist with the collation of technical information required as part of response to resident enquiries and complaints. Monitor contractor and consultant performance with regards to their upload of technical reports and action plans to the company's risk & compliance system. Provide quality assurance that FRA, GRA, WRA, LOLER, EICR actions etc. have been suitably logged, tracked and evidenced via electronic record. Administer the Company's permit to work system, escalating any instances of non-compliance to the Building Safety Manager and Senior Vice President - Property Services. Monitor the performance of site teams ensuring that Fire and Rescue Service Higher-Risk Reporting portals are updated in accordance with the requirements of the FSER. Maintain trackers for compliance and building safety related remedial and improvement actions. Support the facilitation and delivery of training to relevant operational teams, maintaining competency and training records for the Operations directorate. When directed, collaborate with other Responsible Persons / Accountable Persons such as commercial tenants and superior landlords. When necessary, prompt duty holders to share documentation needed for the building safety case. Support the Property Services team with contract management and administration ensuring auditable record keeping and taking accurate minutes of contractor meetings. Support senior management with the management and record keeping of service improvement plans for external delivery partners and internal processes. Key Values ValueBehaviours Passion for our customerYou constantly challenge yourself to invent new and different ways to create passionate, fanatical customers who advocate on our behalf. RespectYou treat people with respect independent of their status or disagreement with you. InnovationYou challenge prevailing assumptions when warranted and suggest better approaches. CollaborationYou unite to support each other's ideas - even if you see it slightly differently. CommunicationYou share information openly and proactively. Qualifications, Experience and Role Requirements Essential Technical awareness of building safety and compliance legislation and best practice Knowledge of SFG20 standards and how these are practically delivered to residential buildings Extensive experience of utilising the full Microsoft Office suite Previous experience of using CAFM or safety / risk / compliance software in a facilities management / building safety role or setting Previous experience of records management A sound understanding of current building safety / fire safety legislation concerning High-Rise Residential buildings Experience of supporting the delivery of resident engagement initiatives for a High-Rise Residential Building Excellent verbal and written communication skills Strong interpersonal skills to build effective relationships internally and externally Strong IT skills that have been applied in a previous building safety / facilities management role Proficiency for absorbing new information and the ability to share that knowledge with others Ability to prioritise workload in a fast-paced working environment, ensuring that deadlines are met Ability to work independently and manage your own schedule Strong attention to detail Proactive and helpful attitude Ability and willingness to visit properties across the UK as required Desirable NEBOSH Level 3 Certificate in Fire Safety or equivalent Associate Membership (or higher) of IWFM, TPI, IOSH, IFSM, CIOB or other relevant professional body Good knowledge of compliance requirements for facilities management operations (hard and soft services) Knowledge of pass / fail criteria for passive fire protection systems A sound understanding of the workings of active fire safety systems Experience of undertaking building safety audits in high-rise multi occupied residential buildings Ability to logically interrogate asset / PPM records and flag any non-compliance against agreed standards Ability to manage contractors effectively ensuring required outputs and best value for the business Strong negotiation skills
10/03/2026
Full time
Key Responsibilities (not limited to) In conjunction with others, ensure all assets comply with the Building Safety Act, RRFSO, FSER and other relevant legislation. Produce regular performance reporting on compliance, building safety and other property services activities that are appropriate for senior management and Board level audiences. Administer and maintain records of safety assessments, inspections and contractor remediation and upgrade works. Support the Building Safety Manager with developing and maintaining safety cases for Higher-Risk Buildings. Co-ordinate resident engagement requirements at site level. Work alongside General and Property Managers to ensure the provision of clear and accessible information for relevant persons regarding building safety measures, reinforcing building user responsibilities. Assist with the collation of technical information required as part of response to resident enquiries and complaints. Monitor contractor and consultant performance with regards to their upload of technical reports and action plans to the company's risk & compliance system. Provide quality assurance that FRA, GRA, WRA, LOLER, EICR actions etc. have been suitably logged, tracked and evidenced via electronic record. Administer the Company's permit to work system, escalating any instances of non-compliance to the Building Safety Manager and Senior Vice President - Property Services. Monitor the performance of site teams ensuring that Fire and Rescue Service Higher-Risk Reporting portals are updated in accordance with the requirements of the FSER. Maintain trackers for compliance and building safety related remedial and improvement actions. Support the facilitation and delivery of training to relevant operational teams, maintaining competency and training records for the Operations directorate. When directed, collaborate with other Responsible Persons / Accountable Persons such as commercial tenants and superior landlords. When necessary, prompt duty holders to share documentation needed for the building safety case. Support the Property Services team with contract management and administration ensuring auditable record keeping and taking accurate minutes of contractor meetings. Support senior management with the management and record keeping of service improvement plans for external delivery partners and internal processes. Key Values ValueBehaviours Passion for our customerYou constantly challenge yourself to invent new and different ways to create passionate, fanatical customers who advocate on our behalf. RespectYou treat people with respect independent of their status or disagreement with you. InnovationYou challenge prevailing assumptions when warranted and suggest better approaches. CollaborationYou unite to support each other's ideas - even if you see it slightly differently. CommunicationYou share information openly and proactively. Qualifications, Experience and Role Requirements Essential Technical awareness of building safety and compliance legislation and best practice Knowledge of SFG20 standards and how these are practically delivered to residential buildings Extensive experience of utilising the full Microsoft Office suite Previous experience of using CAFM or safety / risk / compliance software in a facilities management / building safety role or setting Previous experience of records management A sound understanding of current building safety / fire safety legislation concerning High-Rise Residential buildings Experience of supporting the delivery of resident engagement initiatives for a High-Rise Residential Building Excellent verbal and written communication skills Strong interpersonal skills to build effective relationships internally and externally Strong IT skills that have been applied in a previous building safety / facilities management role Proficiency for absorbing new information and the ability to share that knowledge with others Ability to prioritise workload in a fast-paced working environment, ensuring that deadlines are met Ability to work independently and manage your own schedule Strong attention to detail Proactive and helpful attitude Ability and willingness to visit properties across the UK as required Desirable NEBOSH Level 3 Certificate in Fire Safety or equivalent Associate Membership (or higher) of IWFM, TPI, IOSH, IFSM, CIOB or other relevant professional body Good knowledge of compliance requirements for facilities management operations (hard and soft services) Knowledge of pass / fail criteria for passive fire protection systems A sound understanding of the workings of active fire safety systems Experience of undertaking building safety audits in high-rise multi occupied residential buildings Ability to logically interrogate asset / PPM records and flag any non-compliance against agreed standards Ability to manage contractors effectively ensuring required outputs and best value for the business Strong negotiation skills
Babergh and Mid Suffolk District Council
Great Wenham, Essex
Babergh and Mid Suffolk District Council are looking to recruit a Voids Coordinator to join our team based in Great Wenham Operational Hub, Near Ipswich, Suffolk. You will join us on a full-time, permanent basis . The successful candidate will earn a competitive salary of £37,280 - £44,075 per annum (pro rata for part time). Join our team We are looking for a Voids Coordinator to join our Housing Repairs and Maintenance team. If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Our Housing Service have been going through an exciting period of change, with a new operating model being developed for the Housing Repairs and Maintenance Team with void repairs and maintenance being carried out by our supply chain partner. Reporting to the Voids Contract Manager, you will have responsibility for organisation and coordination of the Voids Service including, but not limited to: coordinating and providing administrative support for the effective delivery of voids associated works delivering a customer-focused voids service, in a timely, cost-effective, and safe manner coordinating the scheduling of all void property inspections and repairs to ensure that works are planned and delivered in line with the void standard, procedures, and timelines monitoring and reporting on the progress of works continually monitoring the quality and success of all void works, using data, analysis and insight to instigate appropriate improvements and recommendations providing robust administrative support functions to support the Voids Manager in budget monitoring, managing necessary databases and systems working closely and collaboratively with colleagues and stakeholders across both Councils and externally to drive improvements and offer a first-class service to our customers primary point of contact for operational colleagues so that they can manage the lettings process alongside the refurbishment works ensuring compliance with legislative requirements. About you We are looking for an efficient and organised professional, to take responsibility for the scheduling of void works creating maximum efficiency and ensuring key performance indicators are maintained to the highest level. You will have a good eye for detail, combined with a customer focused mindset, proven communication and IT skills, and a commitment to providing a first-class voids service. A good standard of education with GCSE's (or equivalent) in English and mathematics at grade C/4 or above is essential along with similar work experience gained in a busy service environment. Experience of having previously worked within a Repairs, Maintenance and Voids environment would be a significant benefit. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years). Competitive Local Government Pension Scheme. Wellbeing Support and Employee Assistance Programs. Private Health Care Options. Electric Vehicle Salary Sacrifice Scheme. Paid volunteering days. Flexible and hybrid working arrangements (Business needs permitting). Great learning and development opportunities. Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 5 pm, 19 March 2026. If you think you have what it takes to be successful in this Voids Coordinator role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
09/03/2026
Full time
Babergh and Mid Suffolk District Council are looking to recruit a Voids Coordinator to join our team based in Great Wenham Operational Hub, Near Ipswich, Suffolk. You will join us on a full-time, permanent basis . The successful candidate will earn a competitive salary of £37,280 - £44,075 per annum (pro rata for part time). Join our team We are looking for a Voids Coordinator to join our Housing Repairs and Maintenance team. If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Our Housing Service have been going through an exciting period of change, with a new operating model being developed for the Housing Repairs and Maintenance Team with void repairs and maintenance being carried out by our supply chain partner. Reporting to the Voids Contract Manager, you will have responsibility for organisation and coordination of the Voids Service including, but not limited to: coordinating and providing administrative support for the effective delivery of voids associated works delivering a customer-focused voids service, in a timely, cost-effective, and safe manner coordinating the scheduling of all void property inspections and repairs to ensure that works are planned and delivered in line with the void standard, procedures, and timelines monitoring and reporting on the progress of works continually monitoring the quality and success of all void works, using data, analysis and insight to instigate appropriate improvements and recommendations providing robust administrative support functions to support the Voids Manager in budget monitoring, managing necessary databases and systems working closely and collaboratively with colleagues and stakeholders across both Councils and externally to drive improvements and offer a first-class service to our customers primary point of contact for operational colleagues so that they can manage the lettings process alongside the refurbishment works ensuring compliance with legislative requirements. About you We are looking for an efficient and organised professional, to take responsibility for the scheduling of void works creating maximum efficiency and ensuring key performance indicators are maintained to the highest level. You will have a good eye for detail, combined with a customer focused mindset, proven communication and IT skills, and a commitment to providing a first-class voids service. A good standard of education with GCSE's (or equivalent) in English and mathematics at grade C/4 or above is essential along with similar work experience gained in a busy service environment. Experience of having previously worked within a Repairs, Maintenance and Voids environment would be a significant benefit. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years). Competitive Local Government Pension Scheme. Wellbeing Support and Employee Assistance Programs. Private Health Care Options. Electric Vehicle Salary Sacrifice Scheme. Paid volunteering days. Flexible and hybrid working arrangements (Business needs permitting). Great learning and development opportunities. Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 5 pm, 19 March 2026. If you think you have what it takes to be successful in this Voids Coordinator role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Customer Experience Manager Kingston Office, Hemel Hempstead £43,000 per annum Full-time Permanent Our client, a leading repairs and maintenance contractor, is seeking an experienced Customer Experience Manager to join their team based at their Kingston office in Hemel Hempstead. This is an excellent opportunity for a customer-focused professional to take ownership of the customer journey and drive service improvements across a busy repairs and maintenance operation. The Role As Customer Experience Manager, you will be responsible for leading the customer experience strategy, ensuring residents and clients receive a consistently high standard of service. You will work closely with operational teams to improve processes, manage customer feedback and complaints, and drive continuous improvement across service delivery. Key Responsibilities Lead the development and delivery of the customer experience strategy Monitor customer satisfaction levels and identify areas for service improvement Manage complaints and escalations, ensuring they are resolved efficiently and within agreed timescales Analyse customer feedback, data and performance metrics to identify trends and improvement opportunities Work closely with operational teams to ensure a seamless customer journey Produce performance reports and provide insights to senior management Implement initiatives that improve the overall customer journey and service quality About You Proven experience in a Customer Experience, Customer Service or Complaints Management role at a supervisory or management level Experience within repairs, housing, property services or maintenance environments is highly desirable Strong leadership and stakeholder management skills Excellent communication and problem-solving abilities Ability to analyse data and implement service improvements A strong commitment to delivering high-quality customer service What s on Offer Salary of £43,000 per annum Opportunity to join a well-established and growing repairs contractor Supportive team environment with opportunities for career development
09/03/2026
Full time
Customer Experience Manager Kingston Office, Hemel Hempstead £43,000 per annum Full-time Permanent Our client, a leading repairs and maintenance contractor, is seeking an experienced Customer Experience Manager to join their team based at their Kingston office in Hemel Hempstead. This is an excellent opportunity for a customer-focused professional to take ownership of the customer journey and drive service improvements across a busy repairs and maintenance operation. The Role As Customer Experience Manager, you will be responsible for leading the customer experience strategy, ensuring residents and clients receive a consistently high standard of service. You will work closely with operational teams to improve processes, manage customer feedback and complaints, and drive continuous improvement across service delivery. Key Responsibilities Lead the development and delivery of the customer experience strategy Monitor customer satisfaction levels and identify areas for service improvement Manage complaints and escalations, ensuring they are resolved efficiently and within agreed timescales Analyse customer feedback, data and performance metrics to identify trends and improvement opportunities Work closely with operational teams to ensure a seamless customer journey Produce performance reports and provide insights to senior management Implement initiatives that improve the overall customer journey and service quality About You Proven experience in a Customer Experience, Customer Service or Complaints Management role at a supervisory or management level Experience within repairs, housing, property services or maintenance environments is highly desirable Strong leadership and stakeholder management skills Excellent communication and problem-solving abilities Ability to analyse data and implement service improvements A strong commitment to delivering high-quality customer service What s on Offer Salary of £43,000 per annum Opportunity to join a well-established and growing repairs contractor Supportive team environment with opportunities for career development
Key Responsibilities People Management Lead and manage a competent, motivated and ambitious team comprising two managers and a total staff of 15+ Build relationships and take care of team wellbeing and development, ensuring every team member knows their value Assist in recruiting new team members as and when required Alongside the Facilities Manager, manage the defects and snagging processes with the Developer Build relationships with senior team members, investors, stakeholders, and clients across the business Attend regular Operations and Leasing team meetings to ensure full awareness of all move-in/move-out forecasts and maintain strong inter-company communications Customer Experience Take full ownership of the resident experience with a focus on customer service, turning residents into brand ambassadors Deal with complaints with empathy, and praise with modesty Deliver an exceptional resident experience in line with company Standard Operating Procedures Manage resident tenancies, including ASTs, move-in and move-out processes, renewals and everything in between Operational & Compliance Autonomously manage the entire estate, including residential and commercial elements Ensure full operational knowledge of apartment and communal area systems Work with main contractors and Employer's Agent to ensure snagging and defect management is dealt with in a timely manner Coordinate all move-ins with the leasing team, night concierge and third-party service providers to ensure apartments are ready and welcome packs are in place Be part of the on-call rota as and when required Be flexible and hands-on - get stuck in to manage the site in the best possible way Support the Facilities Manager in monitoring and procuring stock for soft FM services economically and competitively Support the Facilities Manager in maintaining all health and safety policies and risk assessments Manage the property management system, including preparing and presenting reports Manage bank accounts and payments - both resident and supplier - including debt management Keep up to date with changes in technology, processes and industry standards Offer suggestions to improve operational performance Commercial Manage the wider estate, including commercial tenants Work alongside the accounts team to ensure payments are received on time Work in conjunction with the estates management team for the smooth running of the estate Establish positive working relationships with the wider estate community Support the Leasing Manager with touring and leasing to optimise occupancy and revenue The General Manager will also be expected to extend their duties to other tasks commensurate with the role. Who We're Looking For We're looking for a talented, committed and flexible manager who can lead from the front. The ideal candidate will be educated to degree level and will draw on their operational management experience to lead a team, drive revenue, and deliver an unforgettable living experience for residents. This is a significant role with considerable responsibility and unlimited potential for career growth. We're results-driven and looking for dependable, dedicated people who see the bigger picture while loving the detail.
09/03/2026
Full time
Key Responsibilities People Management Lead and manage a competent, motivated and ambitious team comprising two managers and a total staff of 15+ Build relationships and take care of team wellbeing and development, ensuring every team member knows their value Assist in recruiting new team members as and when required Alongside the Facilities Manager, manage the defects and snagging processes with the Developer Build relationships with senior team members, investors, stakeholders, and clients across the business Attend regular Operations and Leasing team meetings to ensure full awareness of all move-in/move-out forecasts and maintain strong inter-company communications Customer Experience Take full ownership of the resident experience with a focus on customer service, turning residents into brand ambassadors Deal with complaints with empathy, and praise with modesty Deliver an exceptional resident experience in line with company Standard Operating Procedures Manage resident tenancies, including ASTs, move-in and move-out processes, renewals and everything in between Operational & Compliance Autonomously manage the entire estate, including residential and commercial elements Ensure full operational knowledge of apartment and communal area systems Work with main contractors and Employer's Agent to ensure snagging and defect management is dealt with in a timely manner Coordinate all move-ins with the leasing team, night concierge and third-party service providers to ensure apartments are ready and welcome packs are in place Be part of the on-call rota as and when required Be flexible and hands-on - get stuck in to manage the site in the best possible way Support the Facilities Manager in monitoring and procuring stock for soft FM services economically and competitively Support the Facilities Manager in maintaining all health and safety policies and risk assessments Manage the property management system, including preparing and presenting reports Manage bank accounts and payments - both resident and supplier - including debt management Keep up to date with changes in technology, processes and industry standards Offer suggestions to improve operational performance Commercial Manage the wider estate, including commercial tenants Work alongside the accounts team to ensure payments are received on time Work in conjunction with the estates management team for the smooth running of the estate Establish positive working relationships with the wider estate community Support the Leasing Manager with touring and leasing to optimise occupancy and revenue The General Manager will also be expected to extend their duties to other tasks commensurate with the role. Who We're Looking For We're looking for a talented, committed and flexible manager who can lead from the front. The ideal candidate will be educated to degree level and will draw on their operational management experience to lead a team, drive revenue, and deliver an unforgettable living experience for residents. This is a significant role with considerable responsibility and unlimited potential for career growth. We're results-driven and looking for dependable, dedicated people who see the bigger picture while loving the detail.
Highways Maintenance Manager Salary: £50,000 £60,000 per annum (dependent on experience) Car allowance £3,600 per annum or company-provided vehicle Lead the future of highways services in North Somerset An exciting senior leadership opportunity has arisen for an experienced Highways Operations Manager to take full ownership of a large-scale highways maintenance contract serving communities across North Somerset. This role offers genuine influence, autonomy, and the chance to build on an already high-performing service that delivers exceptional quality, value for money, and community impact. The role of Highways Maintenance Manager Reporting as a key member of the senior leadership team, you will hold full accountability for the safe, efficient, and effective delivery of a Highways Cyclical and Reactive Maintenance Contract, live since April 2024. Your remit will include: Delivery of the annual Winter Maintenance Plan Oversight of cyclical services such as gully cleansing Management of reactive maintenance, including pothole repairs and patching Leadership of operational teams to ensure safety, quality, and performance excellence Developing the service for future growth and commercialisation The service has already demonstrated best value and outstanding quality over the past 12 months now the focus is on sustaining excellence and unlocking further potential. About the organisation This organisation works in close partnership with the local authority, maintaining over 1,100km of highways, delivering 24/7 emergency response, winter services, drainage, kerbing, signage and linemarking, alongside commercial environmental and highway services. More than just a service provider, the organisation is deeply rooted in the local community and committed to creating a positive impact for residents, partners, and employees alike. What we re looking for in the Highways Maintenance Manager We re keen to hear from candidates with a strong background in highway maintenance or similar operational environments, particularly those with service delivery leadership experience. Essential experience and skills: Proven experience managing highways maintenance or comparable operations Qualified operator/technician with excellent knowledge of highways regulations A strong commitment to a zero-harm safety culture Demonstrable success in lean working and continuous improvement Strong IT, analytical and financial management skills Confident communicator with excellent presentation ability Proven ability to negotiate, influence and build effective client relationships What s on offer for the Highways Maintenance Manager This is a role where your contribution is genuinely valued and rewarded: £50,000 £60,000 salary (DOE) Car allowance (£3,600 p.a.) or company-provided vehicle Company pension with 5% employer contribution 25 days annual leave + bank holidays Free life assurance Cycle to Work scheme Free on-site parking 24/7 Employee Assistance Programme (for you and your household) Local gym discounts (including swimming and classes) Career progression through internal promotion Funded training, professional qualifications and vocational certificates Access to an in-house Driver Training Academy Ready to lead, improve and grow a critical public service? If you re an experienced highways professional looking for a senior leadership role with real impact, long-term stability, and excellent development opportunities, we d love to hear from you.
07/03/2026
Full time
Highways Maintenance Manager Salary: £50,000 £60,000 per annum (dependent on experience) Car allowance £3,600 per annum or company-provided vehicle Lead the future of highways services in North Somerset An exciting senior leadership opportunity has arisen for an experienced Highways Operations Manager to take full ownership of a large-scale highways maintenance contract serving communities across North Somerset. This role offers genuine influence, autonomy, and the chance to build on an already high-performing service that delivers exceptional quality, value for money, and community impact. The role of Highways Maintenance Manager Reporting as a key member of the senior leadership team, you will hold full accountability for the safe, efficient, and effective delivery of a Highways Cyclical and Reactive Maintenance Contract, live since April 2024. Your remit will include: Delivery of the annual Winter Maintenance Plan Oversight of cyclical services such as gully cleansing Management of reactive maintenance, including pothole repairs and patching Leadership of operational teams to ensure safety, quality, and performance excellence Developing the service for future growth and commercialisation The service has already demonstrated best value and outstanding quality over the past 12 months now the focus is on sustaining excellence and unlocking further potential. About the organisation This organisation works in close partnership with the local authority, maintaining over 1,100km of highways, delivering 24/7 emergency response, winter services, drainage, kerbing, signage and linemarking, alongside commercial environmental and highway services. More than just a service provider, the organisation is deeply rooted in the local community and committed to creating a positive impact for residents, partners, and employees alike. What we re looking for in the Highways Maintenance Manager We re keen to hear from candidates with a strong background in highway maintenance or similar operational environments, particularly those with service delivery leadership experience. Essential experience and skills: Proven experience managing highways maintenance or comparable operations Qualified operator/technician with excellent knowledge of highways regulations A strong commitment to a zero-harm safety culture Demonstrable success in lean working and continuous improvement Strong IT, analytical and financial management skills Confident communicator with excellent presentation ability Proven ability to negotiate, influence and build effective client relationships What s on offer for the Highways Maintenance Manager This is a role where your contribution is genuinely valued and rewarded: £50,000 £60,000 salary (DOE) Car allowance (£3,600 p.a.) or company-provided vehicle Company pension with 5% employer contribution 25 days annual leave + bank holidays Free life assurance Cycle to Work scheme Free on-site parking 24/7 Employee Assistance Programme (for you and your household) Local gym discounts (including swimming and classes) Career progression through internal promotion Funded training, professional qualifications and vocational certificates Access to an in-house Driver Training Academy Ready to lead, improve and grow a critical public service? If you re an experienced highways professional looking for a senior leadership role with real impact, long-term stability, and excellent development opportunities, we d love to hear from you.
Axis Europe, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We are recruiting for a Senior Commercial Manager to take full commercial responsibility for responsive repairs maintenance contracts. This role requires a strong understanding of the pace, complexity and commercial structure of high-volume reactive works, particularly within Price Per Property (PPP) and NHF Schedule of Rates (SoR) environments. Reporting to the Commercial Finance Director, and working closely with the Contracts Manager and Head of Commercial, you will take ownership of commercial performance, supporting operational teams to deliver profitable and compliant contract outcomes. Responsibilities As a Senior Commercial Manager, your responsibilities will include: Take ownership of the commercial performance of responsive repairs contracts. Manage PPP and NHF Schedule of Rates (SoR) mechanisms to maximise profitability and commercial control. Monitor and manage Completed Not Invoiced (CNI) levels and oversee bulk closure processes. Procure and negotiate subcontract work packages. Review subcontractor claims, variations and commercial submissions. Identify and resolve profit shortfalls and commercial performance risks. Provide commercial reporting to clients, including PPP capped expenditure analysis. Work collaboratively with operational teams to improve efficiency, cost control and margin. Ensure contract compliance and maintain strong client relationships. About You To succeed as a Senior Commercial Manager , you will demonstrate: Proven experience working within a responsive repairs contracting environment, ideally within social housing. Strong knowledge of Price Per Property (PPP) and/or NHF Schedule of Rates (SoR) commercial models. Experience managing commercial performance within social housing maintenance contracts. Experience managing subcontractor relationships and commercial negotiations. Strong analytical and reporting capability, including advanced Excel skills (pivot tables, VLOOKUP, data analysis). A commercially driven mindset with the ability to operate in a fast-paced, high-volume maintenance environment. What We Offer £75,000 - £85,000 salary, plus performance-related bonus Pension scheme, medical scheme options and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
07/03/2026
Full time
Axis Europe, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We are recruiting for a Senior Commercial Manager to take full commercial responsibility for responsive repairs maintenance contracts. This role requires a strong understanding of the pace, complexity and commercial structure of high-volume reactive works, particularly within Price Per Property (PPP) and NHF Schedule of Rates (SoR) environments. Reporting to the Commercial Finance Director, and working closely with the Contracts Manager and Head of Commercial, you will take ownership of commercial performance, supporting operational teams to deliver profitable and compliant contract outcomes. Responsibilities As a Senior Commercial Manager, your responsibilities will include: Take ownership of the commercial performance of responsive repairs contracts. Manage PPP and NHF Schedule of Rates (SoR) mechanisms to maximise profitability and commercial control. Monitor and manage Completed Not Invoiced (CNI) levels and oversee bulk closure processes. Procure and negotiate subcontract work packages. Review subcontractor claims, variations and commercial submissions. Identify and resolve profit shortfalls and commercial performance risks. Provide commercial reporting to clients, including PPP capped expenditure analysis. Work collaboratively with operational teams to improve efficiency, cost control and margin. Ensure contract compliance and maintain strong client relationships. About You To succeed as a Senior Commercial Manager , you will demonstrate: Proven experience working within a responsive repairs contracting environment, ideally within social housing. Strong knowledge of Price Per Property (PPP) and/or NHF Schedule of Rates (SoR) commercial models. Experience managing commercial performance within social housing maintenance contracts. Experience managing subcontractor relationships and commercial negotiations. Strong analytical and reporting capability, including advanced Excel skills (pivot tables, VLOOKUP, data analysis). A commercially driven mindset with the ability to operate in a fast-paced, high-volume maintenance environment. What We Offer £75,000 - £85,000 salary, plus performance-related bonus Pension scheme, medical scheme options and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Job Description: Site Manager (12 Month Fixed Term Contract) Location : Cardiff Sector : Student Accommodation Contract : 12 Month FTC We're recruiting for a hands-on Site Manager to take full operational responsibility for a purpose-built student accommodation scheme in Cardiff. This role is about ownership. You'll lead the on-site team, protect occupancy and revenue, ensure compliance is watertight, and create a safe, well-run environment where students feel supported. You'll be accountable for performance, people and profit - reporting into senior asset leadership while running the building day to day. What You'll Be Responsible For: Operational Leadership Full day-to-day management of the residence Leading and motivating the on-site team Ensuring smooth front-of-house, maintenance and back-office operations Overseeing student move-in and move-out periods Maintaining high visual and service standards throughout the building Commercial & Occupancy Performance Driving occupancy, renewals and summer lets Managing enquiries, viewings and conversion activity Supporting retention initiatives to maximise revenue Monitoring performance against targets and identifying improvement opportunities Financial Control Managing budgets and cost control for the site Monitoring P&L performance Overseeing billing, credit control and debt management Ensuring accurate use of booking and finance systems Supporting budget preparation and forecasting Compliance & Health & Safety Full responsibility for H&S compliance across the building Ensuring fire safety testing, emergency lighting checks and statutory inspections are completed Maintaining up-to-date compliance records Supporting building safety and legislative requirements Acting as emergency contact and attending site when required Student Experience & Welfare Ensuring high levels of customer satisfaction Managing complaints and conduct matters professionally Understanding mental health protocols and directing students to appropriate support services Building positive relationships with local universities and stakeholders Team Management Recruitment, onboarding and performance management Conducting 1-2-1s and performance reviews Managing rotas, holidays and absence Coaching and developing a multi-skilled team Handling employee relations matters in line with policy What We're Looking For Experience managing a residential, hospitality or service-led site Strong team leadership experience Commercial awareness with experience managing budgets and financial performance Confident handling compliance and health & safety responsibilities Able to balance operational detail with commercial objectives Calm under pressure, particularly during peak periods Strong communication skills with the ability to influence and lead The Role Requires Flexibility to work evenings and weekends when required Participation in an on-call rota and attendance for emergencies Occasional travel for meetings or training
07/03/2026
Contract
Job Description: Site Manager (12 Month Fixed Term Contract) Location : Cardiff Sector : Student Accommodation Contract : 12 Month FTC We're recruiting for a hands-on Site Manager to take full operational responsibility for a purpose-built student accommodation scheme in Cardiff. This role is about ownership. You'll lead the on-site team, protect occupancy and revenue, ensure compliance is watertight, and create a safe, well-run environment where students feel supported. You'll be accountable for performance, people and profit - reporting into senior asset leadership while running the building day to day. What You'll Be Responsible For: Operational Leadership Full day-to-day management of the residence Leading and motivating the on-site team Ensuring smooth front-of-house, maintenance and back-office operations Overseeing student move-in and move-out periods Maintaining high visual and service standards throughout the building Commercial & Occupancy Performance Driving occupancy, renewals and summer lets Managing enquiries, viewings and conversion activity Supporting retention initiatives to maximise revenue Monitoring performance against targets and identifying improvement opportunities Financial Control Managing budgets and cost control for the site Monitoring P&L performance Overseeing billing, credit control and debt management Ensuring accurate use of booking and finance systems Supporting budget preparation and forecasting Compliance & Health & Safety Full responsibility for H&S compliance across the building Ensuring fire safety testing, emergency lighting checks and statutory inspections are completed Maintaining up-to-date compliance records Supporting building safety and legislative requirements Acting as emergency contact and attending site when required Student Experience & Welfare Ensuring high levels of customer satisfaction Managing complaints and conduct matters professionally Understanding mental health protocols and directing students to appropriate support services Building positive relationships with local universities and stakeholders Team Management Recruitment, onboarding and performance management Conducting 1-2-1s and performance reviews Managing rotas, holidays and absence Coaching and developing a multi-skilled team Handling employee relations matters in line with policy What We're Looking For Experience managing a residential, hospitality or service-led site Strong team leadership experience Commercial awareness with experience managing budgets and financial performance Confident handling compliance and health & safety responsibilities Able to balance operational detail with commercial objectives Calm under pressure, particularly during peak periods Strong communication skills with the ability to influence and lead The Role Requires Flexibility to work evenings and weekends when required Participation in an on-call rota and attendance for emergencies Occasional travel for meetings or training
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. We are recruiting for a Repairs Scheduling Manager to lead and manage a centralised Scheduling function operating across multiple contracts. This role is responsible for ensuring operational resources are planned, deployed and utilised effectively to deliver a consistent, high-quality service to residents and clients. The role sits within a newly centralised scheduling model and will play a key part in embedding consistent processes, standards and performance across contracts. The Repairs Scheduling Manager will provide leadership and operational oversight to maximise productivity, meet KPIs and support contract teams in responding effectively to service demand. Responsibilities As a Repairs Scheduling Manager, your responsibilities will include: Lead and manage a centralised Scheduling Team supporting multiple contracts. Plan and allocate operational resources (operatives and subcontractors) to maximise productivity and first-time fix. Work closely with Contract Managers, Operations Managers and Supervisors to align scheduling priorities with operational requirements. Act as an escalation point for complex scheduling issues, service failures and resident complaints. Monitor performance against KPIs, resource utilisation and service levels. Drive continuous improvement in scheduling processes, systems and ways of working. Implement escalation and contingency processes during peak demand or operational disruption. Support the embedding of the centralised scheduling model across contracts. Coach and develop schedulers to maintain consistent standards and performance. About You To succeed as a Repairs Scheduling Manager, you will demonstrate: Experience managing a scheduling, planning or resource coordination function. Experience within social housing repairs, maintenance, facilities management or field service environments. Understanding of reactive repairs and maintenance operations. Experience using scheduling, workforce planning or job management systems (e.g. FLS or similar platforms). Experience managing or supervising scheduling teams. Strong IT skills, including Microsoft Office / Office 365. What We Offer Salary up to £38,000 per annum plus benefits Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
06/03/2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. We are recruiting for a Repairs Scheduling Manager to lead and manage a centralised Scheduling function operating across multiple contracts. This role is responsible for ensuring operational resources are planned, deployed and utilised effectively to deliver a consistent, high-quality service to residents and clients. The role sits within a newly centralised scheduling model and will play a key part in embedding consistent processes, standards and performance across contracts. The Repairs Scheduling Manager will provide leadership and operational oversight to maximise productivity, meet KPIs and support contract teams in responding effectively to service demand. Responsibilities As a Repairs Scheduling Manager, your responsibilities will include: Lead and manage a centralised Scheduling Team supporting multiple contracts. Plan and allocate operational resources (operatives and subcontractors) to maximise productivity and first-time fix. Work closely with Contract Managers, Operations Managers and Supervisors to align scheduling priorities with operational requirements. Act as an escalation point for complex scheduling issues, service failures and resident complaints. Monitor performance against KPIs, resource utilisation and service levels. Drive continuous improvement in scheduling processes, systems and ways of working. Implement escalation and contingency processes during peak demand or operational disruption. Support the embedding of the centralised scheduling model across contracts. Coach and develop schedulers to maintain consistent standards and performance. About You To succeed as a Repairs Scheduling Manager, you will demonstrate: Experience managing a scheduling, planning or resource coordination function. Experience within social housing repairs, maintenance, facilities management or field service environments. Understanding of reactive repairs and maintenance operations. Experience using scheduling, workforce planning or job management systems (e.g. FLS or similar platforms). Experience managing or supervising scheduling teams. Strong IT skills, including Microsoft Office / Office 365. What We Offer Salary up to £38,000 per annum plus benefits Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Hampshire Recruitment Group LTD
Trowbridge, Wiltshire
This is an exciting opportunity to join a long established building services company based in Wiltshire. The firm is currently seeking a Building Services Assistant Manager with an electrical focus or an Electrcial Supervisor looking to support the management and delivery of small works diverse commercial, industrial & residential projects. The successful candidate will work Monday to Friday, playing a pivotal role in ensuring technical excellence, project profitability, and exceptional customer service. Benefits Salary: £50,000 Hours: 7.30am to 5.00pm Monday to Friday (1/2 hour break) Company van Company mobile and laptop 25 days holiday plus Bank Holidays Pension enrolment after 3 months service Long Service Awards Death in Service Benefit Discounted Cycle and Tech Scheme The Role The Building Services Assistant Manager will support the Building Services Manager in overseeing the full lifecycle of electrical projects, from initial design to final commissioning. Key responsibilities include: Project Leadership: Leading the delivery of electrical installations, managing timelines, resources, and budgets effectively. Technical Guidance: Providing expert support to engineers and resolving complex technical issues promptly. Compliance & Quality: Ensuring all works meet current electrical regulations and health and safety standards. NICEIC Oversight: Supporting the authorization of documentation and ensuring results of inspections and testing are recorded accurately. Commercial Support: Conducting site surveys, preparing estimates, and negotiating with suppliers and subcontractors. Operational Management: Supervising on-site teams and assisting in the financial control of the Electrical Small Works department. Candidate Profile The client is looking for a collaborative team player with a proven track record of delivering high-quality results within specified timelines. Essential Qualifications & Experience: IEE Regulations: Ideally 18th Edition. Testing & Inspection: City & Guilds 2391 qualification. Industry Tenure: A minimum of 10 years of experience within the building services sector is preferred. Background: Extensive experience in small works, maintenance, and electrical contracting. Licensing: A full UK driver s licence is required. Preferred Attributes: NICEIC Qualifying Supervisor status (highly desirable). IOSH qualification in Health and Safety. Previous management experience and a high level of IT literacy. Strong communication skills, capable of liaising confidently with both domestic and commercial clients. If interested please APPLY or please call me James Grant at Hampshire Recruitment Group.
06/03/2026
Full time
This is an exciting opportunity to join a long established building services company based in Wiltshire. The firm is currently seeking a Building Services Assistant Manager with an electrical focus or an Electrcial Supervisor looking to support the management and delivery of small works diverse commercial, industrial & residential projects. The successful candidate will work Monday to Friday, playing a pivotal role in ensuring technical excellence, project profitability, and exceptional customer service. Benefits Salary: £50,000 Hours: 7.30am to 5.00pm Monday to Friday (1/2 hour break) Company van Company mobile and laptop 25 days holiday plus Bank Holidays Pension enrolment after 3 months service Long Service Awards Death in Service Benefit Discounted Cycle and Tech Scheme The Role The Building Services Assistant Manager will support the Building Services Manager in overseeing the full lifecycle of electrical projects, from initial design to final commissioning. Key responsibilities include: Project Leadership: Leading the delivery of electrical installations, managing timelines, resources, and budgets effectively. Technical Guidance: Providing expert support to engineers and resolving complex technical issues promptly. Compliance & Quality: Ensuring all works meet current electrical regulations and health and safety standards. NICEIC Oversight: Supporting the authorization of documentation and ensuring results of inspections and testing are recorded accurately. Commercial Support: Conducting site surveys, preparing estimates, and negotiating with suppliers and subcontractors. Operational Management: Supervising on-site teams and assisting in the financial control of the Electrical Small Works department. Candidate Profile The client is looking for a collaborative team player with a proven track record of delivering high-quality results within specified timelines. Essential Qualifications & Experience: IEE Regulations: Ideally 18th Edition. Testing & Inspection: City & Guilds 2391 qualification. Industry Tenure: A minimum of 10 years of experience within the building services sector is preferred. Background: Extensive experience in small works, maintenance, and electrical contracting. Licensing: A full UK driver s licence is required. Preferred Attributes: NICEIC Qualifying Supervisor status (highly desirable). IOSH qualification in Health and Safety. Previous management experience and a high level of IT literacy. Strong communication skills, capable of liaising confidently with both domestic and commercial clients. If interested please APPLY or please call me James Grant at Hampshire Recruitment Group.
Our clients are expanding their commercial team out of their Watford office. They are looking for a Quantity Surveyor who can share in this growth ethos. Honesty, integrity and teamwork will be at the heart of what they do. Ideally they are looking for Quantity Surveyor with experience dealing and working with direct labour teams of people , time sheets etc . Any background in painting, brickwork or plastering or roofing , or civils or new builds in terms of QS would work for this role along with tendering ,estimating and refurbishments but dealing and working with direct teams is a big tick . £66,538 inc car allowance ( 6700) plus fuel card , Profit share last year 14% , private health, pension, life etc They are looking for an enthusiastic, people focused and entrepreneurial Quantity Surveyor to join their dedicated commercial and operational team, who specialise in Painting and Decorating and associated planned refurbishment works to the public, private, residential and educational sector . Painting background isn't essential , ideally they are looking for Quantity Surveyor experience dealing and working with direct labour teams of people , time sheets etc so any background in brickwork or plastering or roofing or civils , new builds in terms of QS would be very transferrable for this role along with tendering ,estimating and refurbishments . They have been an established and leading property services company for over 75 years, based across England and Wales, in over 18 locations and 32 Business Units, so very well established . They are looking for an experienced Quantity Surveyor to work as part of their fantastic Painting team. The main customer base will be Social Housing and Council/ Local authority , Housing Associations so worth mentioning any experience ( on your CV ) in these sectors or projects you ve worked as this could be beneficial . They value their employees and offer an exceptional benefits package:the chance to be a part of their prosperous long-term future that is full of potential, development and opportunity. Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and a fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance Annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Annual pay reviews Enhanced maternity/ paternity pay. Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family, and Specsavers vouchers The Quantity Surveyor role: As a Quantity Surveyor , you will actively tender, estimate and measure onsite and also liaise with direct labour at the client . We can offer a variety of works including established frameworks and core contracts with prestigious clients within the public, and residential sector as well as our services covering into the retirement living, commercial and education sectors too. Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any commercial risks. Prepare cost value reconciliations for contracts, identifying commercial risks and opportunities to ensure correct contract planning from the outset. Work closely with the Contracts Manager to ensure productivity labour targets are agreed and issued before contract start, including direct labour incentives where possible. Build strong client and supplier relations, to ensure any variations and progress of contracts are discussed and mutual solutions are sought, always. Complete and analyse weekly reporting from site, ensuring it has adequate cost information (including labour rates and performance expectations, budgets, value, progress, quality, and safety) What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine people person who thrives when collaborating with clients, trade teams and immediate colleagues. Fostering a real working together environment, whilst building valued long-term relationships. Proven experience in a similar estimating and surveying role. Experience of the commercial management of projects from tender and estimation stages through to final account. Experience of successfully managing a value of works up to £3 million annually. Entrepreneurial spirit, with a key eye for identifying business opportunities, and areas for negotiation and better gains. You will describe yourself as commercial, analytical, and accurate in your approach. Quantity Surveyor qs quantity surveyor watford herts hertfordshire watford north london M1 M25 watford property services social housing housing association council local authority painting direct labour homes new build refurb decorating brick plaster direct labour trades time sheet sheets labour qs qs quantity surveyor company car profit share health career home homes building construction trades qs Quantity Surveyor qs quantity surveyor watford herts hertfordshire watford north london M1 M25 watford property services social housing housing association council local authority painting direct labour homes new build refurb decorating brick plaster direct labour trades time sheet sheets labour qs qs quantity surveyor company car profit share health career home homes building construction trades qs Quantity Surveyor qs quantity surveyor watford herts hertfordshire watford north london M1 M25 watford property services social housing housing association council local authority painting direct labour homes new build refurb decorating brick plaster direct labour trades time sheet sheets labour qs qs quantity surveyor company car profit share health career home homes building construction trades qs
06/03/2026
Full time
Our clients are expanding their commercial team out of their Watford office. They are looking for a Quantity Surveyor who can share in this growth ethos. Honesty, integrity and teamwork will be at the heart of what they do. Ideally they are looking for Quantity Surveyor with experience dealing and working with direct labour teams of people , time sheets etc . Any background in painting, brickwork or plastering or roofing , or civils or new builds in terms of QS would work for this role along with tendering ,estimating and refurbishments but dealing and working with direct teams is a big tick . £66,538 inc car allowance ( 6700) plus fuel card , Profit share last year 14% , private health, pension, life etc They are looking for an enthusiastic, people focused and entrepreneurial Quantity Surveyor to join their dedicated commercial and operational team, who specialise in Painting and Decorating and associated planned refurbishment works to the public, private, residential and educational sector . Painting background isn't essential , ideally they are looking for Quantity Surveyor experience dealing and working with direct labour teams of people , time sheets etc so any background in brickwork or plastering or roofing or civils , new builds in terms of QS would be very transferrable for this role along with tendering ,estimating and refurbishments . They have been an established and leading property services company for over 75 years, based across England and Wales, in over 18 locations and 32 Business Units, so very well established . They are looking for an experienced Quantity Surveyor to work as part of their fantastic Painting team. The main customer base will be Social Housing and Council/ Local authority , Housing Associations so worth mentioning any experience ( on your CV ) in these sectors or projects you ve worked as this could be beneficial . They value their employees and offer an exceptional benefits package:the chance to be a part of their prosperous long-term future that is full of potential, development and opportunity. Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and a fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance Annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Annual pay reviews Enhanced maternity/ paternity pay. Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family, and Specsavers vouchers The Quantity Surveyor role: As a Quantity Surveyor , you will actively tender, estimate and measure onsite and also liaise with direct labour at the client . We can offer a variety of works including established frameworks and core contracts with prestigious clients within the public, and residential sector as well as our services covering into the retirement living, commercial and education sectors too. Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any commercial risks. Prepare cost value reconciliations for contracts, identifying commercial risks and opportunities to ensure correct contract planning from the outset. Work closely with the Contracts Manager to ensure productivity labour targets are agreed and issued before contract start, including direct labour incentives where possible. Build strong client and supplier relations, to ensure any variations and progress of contracts are discussed and mutual solutions are sought, always. Complete and analyse weekly reporting from site, ensuring it has adequate cost information (including labour rates and performance expectations, budgets, value, progress, quality, and safety) What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine people person who thrives when collaborating with clients, trade teams and immediate colleagues. Fostering a real working together environment, whilst building valued long-term relationships. Proven experience in a similar estimating and surveying role. Experience of the commercial management of projects from tender and estimation stages through to final account. Experience of successfully managing a value of works up to £3 million annually. Entrepreneurial spirit, with a key eye for identifying business opportunities, and areas for negotiation and better gains. You will describe yourself as commercial, analytical, and accurate in your approach. Quantity Surveyor qs quantity surveyor watford herts hertfordshire watford north london M1 M25 watford property services social housing housing association council local authority painting direct labour homes new build refurb decorating brick plaster direct labour trades time sheet sheets labour qs qs quantity surveyor company car profit share health career home homes building construction trades qs Quantity Surveyor qs quantity surveyor watford herts hertfordshire watford north london M1 M25 watford property services social housing housing association council local authority painting direct labour homes new build refurb decorating brick plaster direct labour trades time sheet sheets labour qs qs quantity surveyor company car profit share health career home homes building construction trades qs Quantity Surveyor qs quantity surveyor watford herts hertfordshire watford north london M1 M25 watford property services social housing housing association council local authority painting direct labour homes new build refurb decorating brick plaster direct labour trades time sheet sheets labour qs qs quantity surveyor company car profit share health career home homes building construction trades qs
My client has a great opportunity for a Quantity Surveyor to join its established Capital (planned and refurbishment based contracts works) business (inc Kitchen, Bathroom , Fire Risk ) which will be based in Cheltenham . Typically you will be out at customers a large proportion of the week . Jobs are tendering / estimating so can be typically smaller value ( relatively ) but high volume along with one off bigger projects . The role will be working on a new contract with a 5-year programme upgrading 2,500 homes for Cheltenham residents. The initial project will be upgrading kitchens and bathrooms; however, it is expected that the unit will develop into other areas such as decarbonisation retrofit, fire safety and other major refurbishment projects. As such, there is a great opportunity here for someone to increase the scope and level of their responsibility as the business unit grows. Many of their QS have risen quickly through the ranks here - and people stay with them . They are one of the UK s largest privately-owned property services companies with offices UK wide . A leader and pioneer in its field, they are at the forefront of delivering innovative planned and responsive services to the built environment. £54,900 inc car allowance (6.5K) , plus a private mileage scheme and fuel card , pension, healthcare, life insurance + profit share (last year 14%) They have continued to have a fantastic year full of growth and opportunity company wide and are excited to announce a long-term contract win which has been secured within the Capital (planned works/ Refurbishment) division so need an additional Quantity Surveyor in this specialisation and to actively impact their commercial success from the very beginning of a new contract set up. Ultimately, they are a commercially focused business, but they focus on people, sustainability, and exceptional client delivery/customer satisfaction to achieve this. You will thrive in collaborating with the operational team, while managing the full commercial responsibility for the financial and commercial aspects of our planned works for our local authority client. Benefits: Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance 23 days annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Enhanced maternity/ paternity pay. The Quantity Surveyor role: As a Quantity Surveyor within the Capital works division, you will actively tender, estimate and measure onsite. Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any risks and solutions for mitigating these. Prepare budget cost value reconciliations, identifying commercial risks and opportunities to ensure correct contract planning from the beginning. Work closely with the Contracts Manager to ensure productivity targets and contract milestones are agreed and issued before contract start, including direct labour incentives. Build strong client and supplier relations, to ensure any variations and the progress of contracts are discussed and resolved proactively. Take purchase, credit and debtor responsibility using COINS to achieve expected cash flow. Complete and analyse weekly reporting from site has adequate cost information (including labour rates and performance exceptional to budget, value, progress, quality, and safety) Produce monthly contract valuations. What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine people person who thrives when collaborating with clients, trade teams and immediate colleagues, fostering a real working together environment. Proven experience in a similar quantity surveying. Project surveying role Experience of successfully managing a value of works up to £3 million. A key eye for identifying areas to save money, reduce costs and maximise value. Additional Benefits include: Annual pay reviews Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family Specsavers vouchers Quantity Surveyor Quantity Surveyor QS housing social council kitchen kitchen kitchen bathroom bathroom bathroom fire risk fire risk carbon de-carbonisation decarbonisation retro fit retrofit council cheltenham gloucester bristol gloucs gloucester cheltenham gloucestershire gloucestershire quantity surveyor car company car profit share bonus profit share private health fire fire council housing housing housing
06/03/2026
Full time
My client has a great opportunity for a Quantity Surveyor to join its established Capital (planned and refurbishment based contracts works) business (inc Kitchen, Bathroom , Fire Risk ) which will be based in Cheltenham . Typically you will be out at customers a large proportion of the week . Jobs are tendering / estimating so can be typically smaller value ( relatively ) but high volume along with one off bigger projects . The role will be working on a new contract with a 5-year programme upgrading 2,500 homes for Cheltenham residents. The initial project will be upgrading kitchens and bathrooms; however, it is expected that the unit will develop into other areas such as decarbonisation retrofit, fire safety and other major refurbishment projects. As such, there is a great opportunity here for someone to increase the scope and level of their responsibility as the business unit grows. Many of their QS have risen quickly through the ranks here - and people stay with them . They are one of the UK s largest privately-owned property services companies with offices UK wide . A leader and pioneer in its field, they are at the forefront of delivering innovative planned and responsive services to the built environment. £54,900 inc car allowance (6.5K) , plus a private mileage scheme and fuel card , pension, healthcare, life insurance + profit share (last year 14%) They have continued to have a fantastic year full of growth and opportunity company wide and are excited to announce a long-term contract win which has been secured within the Capital (planned works/ Refurbishment) division so need an additional Quantity Surveyor in this specialisation and to actively impact their commercial success from the very beginning of a new contract set up. Ultimately, they are a commercially focused business, but they focus on people, sustainability, and exceptional client delivery/customer satisfaction to achieve this. You will thrive in collaborating with the operational team, while managing the full commercial responsibility for the financial and commercial aspects of our planned works for our local authority client. Benefits: Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance 23 days annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Enhanced maternity/ paternity pay. The Quantity Surveyor role: As a Quantity Surveyor within the Capital works division, you will actively tender, estimate and measure onsite. Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any risks and solutions for mitigating these. Prepare budget cost value reconciliations, identifying commercial risks and opportunities to ensure correct contract planning from the beginning. Work closely with the Contracts Manager to ensure productivity targets and contract milestones are agreed and issued before contract start, including direct labour incentives. Build strong client and supplier relations, to ensure any variations and the progress of contracts are discussed and resolved proactively. Take purchase, credit and debtor responsibility using COINS to achieve expected cash flow. Complete and analyse weekly reporting from site has adequate cost information (including labour rates and performance exceptional to budget, value, progress, quality, and safety) Produce monthly contract valuations. What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine people person who thrives when collaborating with clients, trade teams and immediate colleagues, fostering a real working together environment. Proven experience in a similar quantity surveying. Project surveying role Experience of successfully managing a value of works up to £3 million. A key eye for identifying areas to save money, reduce costs and maximise value. Additional Benefits include: Annual pay reviews Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family Specsavers vouchers Quantity Surveyor Quantity Surveyor QS housing social council kitchen kitchen kitchen bathroom bathroom bathroom fire risk fire risk carbon de-carbonisation decarbonisation retro fit retrofit council cheltenham gloucester bristol gloucs gloucester cheltenham gloucestershire gloucestershire quantity surveyor car company car profit share bonus profit share private health fire fire council housing housing housing
Job Opportunity: Regional Operations Manager (Social Housing) Location: West London Salary: 81,000 per annum Contract Type: Full-Time, Permanent The Role We are seeking a seasoned Regional Operations Manager to lead and be accountable for the delivery of a high-quality responsive repairs service across our West London housing portfolio. Managing an annual budget of 4 million , you will oversee the strategic and operational performance of the repairs department, ensuring that we not only meet but exceed the expectations of our residents. You will be the driving force behind a customer-focused culture, focusing on expert contract management, rigorous cost control, and the seamless integration of services within a large-scale housing group. Key Responsibilities Operational Excellence: Lead the delivery of responsive repairs within the West London geographic area, ensuring all operational KPI's and Tenant Satisfaction Measures (TSMs) are met. Financial Oversight: Full accountability for the 4m annual budget, working closely with Finance Business Partners on forecasting, reconciliation, and value-for-money initiatives. Leadership: Manage and mentor a high-performing team, fostering a culture of learning, excellence, and safety. Contract Management: Oversee the performance of partners, consultants, and contractors. You will lead the client function, strengthening partnering relationships to ensure effective service delivery. Compliance & Safety: Ensure total compliance with all safety and property legislation, including Health & Safety, the Regulator of Social Housing, and Housing Ombudsman requirements. Escalation & Resolution: Act as the senior escalation point for complex complaints and Environmental Health Notices, ensuring swift and empathetic resolution. Strategic Growth: Lead on departmental work plans, service reviews, and corporate strategies, producing detailed performance reports for the Senior Leadership Team (SLT). Stakeholder Engagement: Build and maintain influential relationships with Local Authorities, MPs, resident panels, and emergency services. Knowledge, Skills & Experience Social Housing Expertise: Significant leadership experience within the social housing sector is essential, specifically in responsive repairs and property services. Commercial Acumen: Extensive experience managing third-party contractors and a proven track record of handling multi-million-pound budgets. Technical Safety: Must hold a relevant H&S qualification ( IOSH 5-day or NEBOSH Construction Certificate ) with a deep understanding of current property legislation. Professional Qualification: Ideally hold, or be willing to work towards, an Ofqual-recognised Level 5 qualification in Housing Management (CIH) . Data Driven: IT literate with specific experience in repairs management systems, diary planning for large workforces, and using data to drive decision-making. Problem Solver: Proven ability to diagnose complex operational issues and implement innovative, effective solutions. Requirements: This role requires a satisfactory Basic DBS check (funded by the employer) and the flexibility to participate in an out-of-hours escalation rota. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
05/03/2026
Full time
Job Opportunity: Regional Operations Manager (Social Housing) Location: West London Salary: 81,000 per annum Contract Type: Full-Time, Permanent The Role We are seeking a seasoned Regional Operations Manager to lead and be accountable for the delivery of a high-quality responsive repairs service across our West London housing portfolio. Managing an annual budget of 4 million , you will oversee the strategic and operational performance of the repairs department, ensuring that we not only meet but exceed the expectations of our residents. You will be the driving force behind a customer-focused culture, focusing on expert contract management, rigorous cost control, and the seamless integration of services within a large-scale housing group. Key Responsibilities Operational Excellence: Lead the delivery of responsive repairs within the West London geographic area, ensuring all operational KPI's and Tenant Satisfaction Measures (TSMs) are met. Financial Oversight: Full accountability for the 4m annual budget, working closely with Finance Business Partners on forecasting, reconciliation, and value-for-money initiatives. Leadership: Manage and mentor a high-performing team, fostering a culture of learning, excellence, and safety. Contract Management: Oversee the performance of partners, consultants, and contractors. You will lead the client function, strengthening partnering relationships to ensure effective service delivery. Compliance & Safety: Ensure total compliance with all safety and property legislation, including Health & Safety, the Regulator of Social Housing, and Housing Ombudsman requirements. Escalation & Resolution: Act as the senior escalation point for complex complaints and Environmental Health Notices, ensuring swift and empathetic resolution. Strategic Growth: Lead on departmental work plans, service reviews, and corporate strategies, producing detailed performance reports for the Senior Leadership Team (SLT). Stakeholder Engagement: Build and maintain influential relationships with Local Authorities, MPs, resident panels, and emergency services. Knowledge, Skills & Experience Social Housing Expertise: Significant leadership experience within the social housing sector is essential, specifically in responsive repairs and property services. Commercial Acumen: Extensive experience managing third-party contractors and a proven track record of handling multi-million-pound budgets. Technical Safety: Must hold a relevant H&S qualification ( IOSH 5-day or NEBOSH Construction Certificate ) with a deep understanding of current property legislation. Professional Qualification: Ideally hold, or be willing to work towards, an Ofqual-recognised Level 5 qualification in Housing Management (CIH) . Data Driven: IT literate with specific experience in repairs management systems, diary planning for large workforces, and using data to drive decision-making. Problem Solver: Proven ability to diagnose complex operational issues and implement innovative, effective solutions. Requirements: This role requires a satisfactory Basic DBS check (funded by the employer) and the flexibility to participate in an out-of-hours escalation rota. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
BIM (Building Information Modelling) Manager £61,901 £65,160 About Us MTVH is committed to providing decent, safe and dry homes for our residents. We own and manage more than 57,000 homes across the UK and we have a large and diverse portfolio of buildings in which we are seeking to lead the way in building safety, building information and compliance. We are investing in building information to create the most modern, accurate and safe housing portfolio in the country. The Role As BIM Manager, you will lead the strategic implementation and quality assurance of BIM process across all RIBA project stages, ensuring digital construction data supports both project delivery and long term asset management. You will act as the subject matter expert for ISO 19650 aligned BIM workflows and ensure our digital outputs meet project and operational standards from design through to occupancy. On a day-to-day basis you will: Oversee BIM documentation, modelling and data workflows in alignment with ISO 19650 and co-ordinate BIM activities across RIBA stages 1-6, including clash detection, scheduling and model audits Ensure compliance with MTVH's Employer's Requirements and Asset Information Requirements and support project teams and external partners in delivering structured, accurate and compliant BIM outputs. Liaise with development and property teams to ensure models support post-occupancy use and lifecycle maintenance The Person Degree in AEC or a related field and proven experience of BIM Management across large scale or complex projects Proficiency in industry-standard BIM tools (e.g. Revit, Navisworks, Solibri etc) and familiarity with CDE platforms and digital document control systems A structured, detail-driven approach and a passion for digital transformation and a strong knowledge of digital asset integration Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
05/03/2026
Full time
BIM (Building Information Modelling) Manager £61,901 £65,160 About Us MTVH is committed to providing decent, safe and dry homes for our residents. We own and manage more than 57,000 homes across the UK and we have a large and diverse portfolio of buildings in which we are seeking to lead the way in building safety, building information and compliance. We are investing in building information to create the most modern, accurate and safe housing portfolio in the country. The Role As BIM Manager, you will lead the strategic implementation and quality assurance of BIM process across all RIBA project stages, ensuring digital construction data supports both project delivery and long term asset management. You will act as the subject matter expert for ISO 19650 aligned BIM workflows and ensure our digital outputs meet project and operational standards from design through to occupancy. On a day-to-day basis you will: Oversee BIM documentation, modelling and data workflows in alignment with ISO 19650 and co-ordinate BIM activities across RIBA stages 1-6, including clash detection, scheduling and model audits Ensure compliance with MTVH's Employer's Requirements and Asset Information Requirements and support project teams and external partners in delivering structured, accurate and compliant BIM outputs. Liaise with development and property teams to ensure models support post-occupancy use and lifecycle maintenance The Person Degree in AEC or a related field and proven experience of BIM Management across large scale or complex projects Proficiency in industry-standard BIM tools (e.g. Revit, Navisworks, Solibri etc) and familiarity with CDE platforms and digital document control systems A structured, detail-driven approach and a passion for digital transformation and a strong knowledge of digital asset integration Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
