20 jobs found

ASB Officer Hourly Rate: 24.79 PAYE or 31.55 Umbrella Location: Remote (visiting the office once per month depending on location) Job Type: Temporary (3 months with potential extension) We are seeking an ASB Officers to join a Housing Association on a remote basis. Day-to-day of the role: Oversee and enhance strategies to manage and prevent anti-social behaviour (ASB) and fraud within tenancies. Conduct regular reviews and audits to ensure compliance with housing regulations and standards. Investigation and Resolution: Respond to reports of anti-social behaviour promptly and effectively. Collaborate with internal housing and environmental health teams, as well as law enforcement, to find suitable solutions for each case. Evidence Gathering: Manage a caseload, collect evidence, and maintain detailed records. Conduct surveillance and install surveillance equipment when necessary. Community Engagement: Build relationships within communities through routine work and targeted engagement. Work collaboratively to address individual problems and create safer, more cohesive neighbourhoods. Support for Victims and Witnesses: Provide intensive support to victims and witnesses. Attend court proceedings on behalf of the council when required. Required Skills & Qualifications: Proven experience in an ASB role within the housing sector. Strong legal knowledge related to ASB and housing, with the capability to manage legal actions if necessary. Strong organisational and communication skills, capable of handling multiple tasks simultaneously. Basic DBS required To apply for the ASB Officer position, please submit your CV your relevant experience.

Customer Liaison Officer - Social Housing Planned Works Covering Crewe and surrounding areas Full time, temporary (4 weeks with the possibility to extend) 15.00 - 18.00 per hour (37.5 hour week) We are working with a leading main contractor to find a successful and proactive Customer Liaison Officer to join their team delivering planned works within Social Housing properties covering Crewe and surrounding areas. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Lucy on (phone number removed)!

We have two opportunities for a full time permanent Housing Officer to join our Supported Housing team. One of the roles will be based out of our Newbury office, covering our supported housing properties in either Oxfordshire or Berkshire, and the other based from Bristol. This will be a hybrid role working in the office, at home and out in the field with our customers, visiting properties and liaising with our partners. The starting salary is £32,000 - £40,000 depending on experience. The role Our Supported Housing team provide a wide range of services, including temporary accommodation for adults, young people and families at risk of homelessness, Housing First tenancies, housing for adults and young people with disabilities or mental illness, those experiencing domestic abuse, extra care housing and individual properties for customers with identified support needs. As a Housing Officer you'll use your knowledge and skills to provide a comprehensive and effective tenancy and estate management function for customers in our supported housing properties. It's an intensive and varied housing management role where you'll be dealing with a range of tasks including tenancy management, neighbourhood standard inspections, managing lettings and management queries and liaising with our care providers. To be successful in this role you will have: Experience in a Housing role An understanding of supporting vulnerable people Experience of working with internal and external partners Empathy and resilience The ability to be self-motivated and highly organised Excellent collaboration and communication skills A full driving licence and access to a vehicle What we offer you As a member of the Supported Housing Team you will be part of an engaging, friendly and supportive working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation. Some of our benefits include: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services About us At SNG (Sovereign Network Group) we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

We are supporting a local authority in the north of Nottinghamshire to recruit a skilled Housing Officer to join their team on a temporary contract. This is a fantastic opportunity to make an immediate impact within a supportive organisation while benefiting from flexible hybrid working and a competitive hourly rate. You will manage a designated patch across north Nottinghamshire, delivering a comprehensive housing management service. This is a varied and hands-on role, ideal for someone confident in managing all aspects of tenancy and estate management. Key responsibilities of a Housing Officer include: Managing a housing patch and acting as the main point of contact for residents Conducting property viewings and tenancy sign-ups Completing pre-termination inspections Managing tenancy sustainment and breaches Handling ASB cases and neighbourhood disputes Supporting residents with tenancy-related issues and safeguarding concerns Working collaboratively with internal teams and external partners Ensuring compliance with housing legislation and organisational policies About You: Proven experience in a Housing Officer or Housing Management role Strong knowledge of housing legislation and best practice Experience managing ASB and tenancy-related casework Ability to manage your own workload effectively Full UK driving licence Access to a vehicle with appropriate business insurance Benefits of this Housing Officer role: Competitive hourly rate Immediate start available Supportive and collaborative team environment Minimum 3-5 month contract Patch based role If this Housing Officer role is of interest please apply or contact (url removed)

Housing Officer Perm 26,376 per annum Coventry Hamilton Woods Associates are currently recruiting for a Housing Officer on a temporary basis, to join an organisation based in Coventry. Duties of the Housing Officer role will include, but is not limited to: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Dealing with elements of ASB Undertaking an effective lettings service where needed Ensuring neighbourhoods are safe and clean The successful candidate for the Housing Officer will have: Enhanced DBS Full UK Driving Licence To be considered for this exciting role, please contact Alice Wright- Senior Recruitment Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.

We are recruiting on behalf of a well-established Housing Association for an experienced Temporary Accommodation Officer to deliver high-quality tenancy and neighbourhood management services across temporary accommodation, Housing First and general needs tenancies. This is a varied, customer-facing role supporting residents, including those with complex and vulnerable needs, ensuring sustainable tenancies and safe, well-managed neighbourhoods. Key Responsibilities of a Temporary Accomodation Officer: Managing tenancies within temporary accommodation and mixed tenure patches, ensuring pre-tenancy work, risk assessments and reviews are completed Supporting vulnerable tenants and working closely with support agencies to sustain tenancies Conducting move-in checks, 6-week settling-in visits, 9-month starter tenancy reviews and ongoing tenancy audits Managing rent arrears, setting up repayment plans and reducing debt Handling ASB cases, tenancy breaches, safeguarding concerns and multi-agency casework Representing the organisation at court, preparing court bundles and attending external meetings Undertaking estate and property inspections, including fire safety checks, and liaising with contractors Managing void turnaround to minimise re-let times Overseeing mutual exchanges, successions and tenancy assignments Acting as a key point of contact for residents, councillors and community stakeholders Supporting business continuity and emergency response when required What We'd Love To See From You: Proven experience in tenancy and/or neighbourhood management within social housing Experience working with vulnerable tenants and individuals with complex needs Strong knowledge of housing legislation and safeguarding responsibilities Experience managing arrears, ASB and challenging tenancy situations Confident preparing court documentation and attending hearings Excellent communication, negotiation and organisational skills Comfortable working both independently and collaboratively Strong IT skills and experience using housing management systems Full UK driving licence with access to a vehicle (business insurance required) Basic DBS check required What this Tempoary Accomodation Officer role has to offer: Hybrid working Minimum 2 month contract Competitive hourly rate Flexible working hours If this Temporary Accomodation Officer role is for you please apply or contact (url removed)

Senior Enforcement Officer - Safer Estates Location: St. Helens / Warrington / Liverpool Salary: 39,743 per annum Contract: 6-month fixed-term We are currently recruiting for an experienced and driven Senior Enforcement Officer to join the Safer Estates team within a respected housing organisation. This is a 6-month fixed-term role focused on managing anti-social behaviour (ASB) cases and supporting the delivery of a high-quality enforcement service to residents. About the Role: As Senior Enforcement Officer, you will play a lead role in overseeing the allocation and progression of ASB cases across the Safer Estates team. You will audit and monitor workloads, provide support on complex issues, and help maintain service standards across the business. This is a key leadership position involving cross-functional collaboration and external stakeholder engagement. Key Responsibilities: Allocate ASB cases and monitor team workloads to ensure timely, effective resolution Conduct regular audits and quality checks on case management Support staff with complex or sensitive cases, providing guidance on legal frameworks and internal policies Liaise with departments and partner agencies to enhance service delivery and community outcomes Manage team performance through one-to-ones, coaching, and development plans Support legal processes by preparing accurate documentation, notices, and evidence Generate performance reports from the QL Housing Management system Attend multi-agency meetings and represent the organisation externally where required Requirements: Proven experience managing ASB cases and knowledge of relevant policies and legislation Strong leadership skills, including team management and performance oversight Experience working in a customer-facing or housing enforcement environment Ability to analyse workloads, identify service improvements, and implement effective solutions Confident communicator, capable of building relationships with internal and external stakeholders Competent in report writing and data analysis using housing management systems (preferably QL) Experience preparing legal documents related to enforcement and tenancy breaches Pre-Employment Checks: Right to work verification Reference checks Qualification verification Occupational health questionnaire DBS check (if required for the role) Completion of new starter documentation This is a great opportunity to join a professional and collaborative team committed to safer communities and excellent service standards. If you are passionate about housing enforcement and supporting neighbourhoods to thrive, we want to hear from you. If you are interested, please get in touch today with our specialist Georgia on (phone number removed) / (phone number removed) Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website. INDC

Job Title: Senior Estate Manager - Social Housing Location: South East London Rate: 32 - 41 per hour Contract: Temporary Start Date: ASAP About the Role: We are currently recruiting on behalf of a well-established local authority/housing association for an experienced Senior Estate Manager to join their housing services team in South East London . This is an excellent opportunity for a seasoned housing professional to take ownership of multiple estates and lead estate services to the highest standard. As Senior Estate Manager, you will be the key contact for estate-related issues across a defined patch, ensuring properties, communal areas, and the wider estate environment are safe, well-maintained, and responsive to resident needs. Key Responsibilities: Manage a portfolio of estates across South East London, ensuring a high-quality housing management service is delivered. Conduct regular estate inspections, identifying and resolving any issues related to repairs, cleanliness, ASB, grounds maintenance, and communal safety. Work closely with contractors and internal teams to ensure service standards and KPIs are met or exceeded. Handle complex tenancy management issues, including anti-social behaviour (ASB), neighbour disputes, and breaches of tenancy agreements. Liaise with residents, leaseholders, and resident associations to respond effectively to enquiries and complaints. Monitor service charge budgets and ensure value for money in all estate-related services. Lead or support on projects related to estate regeneration, major works, or service improvements. Provide leadership and support to junior estate officers or neighbourhood staff (if applicable). Ensure all activity complies with health & safety, safeguarding, and housing regulation standards. Requirements: Proven experience in a senior housing/estate management role within the public or social housing sector. In-depth knowledge of tenancy management, estate inspections, contractor liaison, and resident engagement. Strong understanding of housing legislation, health and safety compliance, and safeguarding. Excellent communication, negotiation, and conflict resolution skills. Ability to work autonomously and manage multiple priorities effectively. Full UK driving licence and access to a vehicle (preferred but not essential). Why Apply? Competitive hourly rate of 32- 41 per hour , paid weekly. Opportunity to work with a respected housing provider making a real difference in the community. Dynamic and collaborative working environment with scope for ongoing assignments. How to Apply: If you're an experienced housing professional ready for your next challenge in estate management, apply today with your updated CV.

Resident Liaison Officer Location: Whitchurch Rd, W11 4AT Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 20.86 per hour Job Ref: (phone number removed) Responsibilities Provide seamless and proactive resident liaison advice, delivering front-line housing services for the transformation of Lancaster West into a model estate. Offer information and support to tenants and leaseholders affected by major works, ensuring best value communication and consultation procedures. Support the refurbishment team by delivering multi-channel services including face-to-face, telephone, and email, ensuring timely and empathetic customer updates. Ensure effective administration, working with the Lancaster West Neighbourhood Team and Grenfell Housing Services to meet council policies, performance standards, and customer satisfaction requirements. Liaise with contractors, set standards for engagement with residents, and coordinate resident information packs and updates. Coordinate temporary or permanent re-housing of residents as necessary. Advise Project Managers on the effects of capital works on residents and assist leaseholders with service charge payments for major works. Secure satisfactory outcomes in disputes involving access to dwellings or other resident issues. Efficiently process insurance and other claims submitted by residents. Arrange and attend meetings, presentations, and exhibitions for residents, including working outside normal hours as required. Design and conduct social surveys prior to major projects and maintain a customer feedback/complaints procedure. Identify vulnerable residents and ensure adequate long-term provision for their needs. Maintain systems for reporting defects and regularly review and suggest improvements for resident communication procedures. Manage front-line communication platforms and ensure high-quality responses to residents. Support complaint investigations and ensure updates are shared with colleagues. Champion pilot projects to improve services for residents and support various project tasks as needed. Develop and maintain administrative and support systems, assisting with project work and record-keeping of meetings. Provide a caring and professional customer experience and explore innovative ways to gather resident feedback. Person Specification Understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. GCSE pass in English and Maths or equivalent qualifications. Knowledge of the construction industry, site operations, health and safety matters, and current housing policy developments. Experience in social housing, local government, or customer-service environments, particularly with tenants and leaseholders undergoing major building works. Effective communication skills, both written and verbal, and the ability to maintain constructive relationships at all levels. Strong presentation, analytical, and problem-solving skills with the ability to plan work independently. Proficient in Microsoft Office applications, especially Excel, PowerPoint, and Word, and capable of creating spreadsheets and managing communications. Commitment to high-quality customer service and excellent organizational skills, including multi-tasking and prioritizing workloads. Ability to work as part of a team, with excellent interpersonal and networking skills to develop partnerships with staff and agencies. Excellent prioritization and negotiation skills, with the ability to work on own initiative. Passion for social housing as a public good and motivated to contribute to the recovery from the Grenfell Tower tragedy. Enthusiastic, conscientious, self-motivated, and willing to work outside office hours. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.

Adecco are supporting a London Borough Council team in a service role as a Leasehold Advisor Job Title: Leasehold Advisor - Right to Buy Team Location: East London - Contract Type: Temporary - Working Pattern: Full Time - Hourly rate from: 22.13 - PAYE - Hourly rate to: 28.94 - Umbrella About Our Client: Our client, a London Borough Council, is seeking a Leasehold Advisor to join their Collections Team of Leasehold Services. They are committed to delivering excellent customer service and providing expert advice and information to leaseholders. The Right to Buy team administers the right to buy (RTB) process ensuring statutory time frames are adhered to, applicants are updated on the progress of their applications, and they carry out due diligence to protect public purse. The RTB team is made up as follows; -1 RTB Team Leader -4 RTB Officers -2 Support Officers Benefits & Perks: Competitive hourly rate Temporary contract with full-time working hours Convenient location with nearby parking and easy access to public transportation Responsibilities: Administer Right to Buy sales from first enquiry to completion of sale, according to legislation and within statutory timescales. Ensure all enquiries from leaseholders, solicitors, benefits agency and other sections are answered promptly and within statutory time scales to maintain a high level of customer care. Ensuring that Right to Buy customers are fully aware of the implications of buying and that home ownership is the right choice for them, that they are advised appropriately and protected from deferred sale companies and illegal lenders. Refer customers to internal and external financial advice services. Take responsibility for monitoring own workload ensuring that all timescales are met. Work at flexible times of the day, according to the needs of the service, including frequent evening consultation events and some weekend events. Attend Leaseholder Forums, estate surgeries and neighbourhood offices, and other meetings when required. Deal with complex and contentious correspondence, members' enquiries and Stage 1 complaints. Carry out unannounced tenancy audits visiting properties following receipt of RTB application - Protecting Council assets and public money and preventing fraud. Provide accurate advice on payment options and refer vulnerable leaseholders for additional support Advise contract administrators and consultants on consultation requirements Assist in disputed cases and supply documentation for legal proceedings Update work progress and contribute to the annual service improvement plan Take a proactive approach to professional development Essential Skills, Qualifications, and Experience: Ability to effectively respond to complaints and FOI requests Experience in resolving disputes with leaseholders and arranging compensation Strong customer service experience Accounts experience to produce estimates, accounts, and reports Experience in working collaboratively with colleagues and leaseholders to deliver improvements Understanding of leaseholders' liability and ability to calculate charges accurately Knowledge of regulations and lease terms for compliant consultation Excellent communication skills for engaging with leaseholders and briefing senior staff Ability to monitor and advise on scheme final account progress Up-to-date knowledge of relevant policies and legislation Desirable Skills, Qualifications, and Experience: Previous experience providing specialist advice and information to leaseholders Familiarity with Section 20 requirements Proven track record of professional development If you are an experienced Leasehold Advisor with a strong background in providing expert advice and excellent customer service, we encourage you to apply. Please note that only shortlisted candidates will be contacted. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Tenant Liaison Officer Start ASAP - Temporary to Permanent Walsall £17.00ph Umbrella PAYE Plus 0.45p Site Mileage The Client Our client is a leading Social Housing Contractor with offices based Nationwide. They work with some of the largest City Councils and Housing Associations/Groups across the Country. They are looking to recruit a Tenant Liaison Officer for their project based in Walsall. The Role You will be responsible for liaising with Tenants, Supervisors/Site Managers and the Client regarding access and programme of works for their Planned Maintenance contract across Walsall. This will consist of roofing works, electrical rewires, heating upgrades and boiler swaps. Responsibilities: Liaising closely with Tenants & Scheme Manager regarding access and programme of works Assisting and liaising with Site Managers, Supervisors and the Client Contacting neighbourhood housing associations and establishing working relations Visiting tenants and advising them on completion dates, colour schemes etc. Attending/chairing tenant forum meetings/open days advising tenants of works being completed Conducting surveys Pre-entry visits to introduce the company & to advise tenants on works being completed General admin - printing letters, updating files and trackers, arranging appointments etc. Flexibility to travel to scattered properties Qualifications & Experience Must have previous experience of working as an TLO/RLO on social housing projects. CSCS card desirable but not essential Ability to manage own workload & work to tight deadlines Ability to work under pressure Full UK Driving Licence & Own Transport Benefits £17.00ph Umbrella PAYE Temporary to Permanent The opportunity of working with a leading Social Housing Contractor What to do next: If you are looking for your next project and this role is of interest to you, please forward your CV to (url removed) and we will discuss the role in more detail

Resident Liaison Officer - Social Housing Planned Works East London/Essex Temporary position, £15.98 - £18.65 per hour Howells is working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team in East London/Essex delivering Planned Works in Social Housing. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Kitchen and bathroom schemes Some External Works Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. If you are interested, please apply online now or call Meg on (phone number removed)! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Tenant Liaison Officer Start ASAP - Temporary to Permanent Walsall £17.00ph Umbrella PAYE Plus 0.45p Site Mileage The Client Our client is a leading Social Housing Contractor with offices based Nationwide. They work with some of the largest City Councils and Housing Associations/Groups across the Country. They are looking to recruit a Tenant Liaison Officer for their project based in Walsall. The Role You will be responsible for liaising with Tenants, Supervisors/Site Managers and the Client regarding access and programme of works for their Planned Maintenance contract across Walsall. This will consist of roofing works, electrical rewires, heating upgrades and boiler swaps. Responsibilities: Liaising closely with Tenants & Scheme Manager regarding access and programme of works Assisting and liaising with Site Managers, Supervisors and the Client Contacting neighbourhood housing associations and establishing working relations Visiting tenants and advising them on completion dates, colour schemes etc. Attending/chairing tenant forum meetings/open days advising tenants of works being completed Conducting surveys Pre-entry visits to introduce the company & to advise tenants on works being completed General admin - printing letters, updating files and trackers, arranging appointments etc. Flexibility to travel to scattered properties Qualifications & Experience Must have previous experience of working as an TLO/RLO on social housing projects. CSCS card desirable but not essential Ability to manage own workload & work to tight deadlines Ability to work under pressure Full UK Driving Licence & Own Transport Benefits £17.00ph Umbrella PAYE Temporary to Permanent The opportunity of working with a leading Social Housing Contractor What to do next: If you are looking for your next project and this role is of interest to you, please forward your CV to (url removed) and we will discuss the role in more detail

Resident Liaison Officer - Social Housing Planned Works East London/Essex Temporary position, £15.98 - £18.65 per hour Howells is working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team in East London/Essex delivering Planned Works in Social Housing. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Kitchen and bathroom schemes Some External Works Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. If you are interested, please apply online now or call Meg on (phone number removed)! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Job Title - Tenant Liaison Officer Sector - Social Housing Rate - £13.00 Per Hour Location - Sheffield Start Date - ASAP Duration - 6 Months - Temp to Perm The Company A North West based contractor are looking to appoint an experienced Tenant Liaison Officer on a temporary basis working in Sheffield. The Role As a Tenant Liaison Officer, you will play a key role in resident and community engagement initiatives and communications and liaise with residents to ensuring they have a clear understanding of the scope of works being carried out and how it might affect them. You will develop positive relationships with tenants providing information and support during refurbishment, maintenance and major works. - Pre entry visits and company inductions - Collect tenancy agreement/approval forms - Monitor customer satisfaction - Act as the main point of contact and deal with any problems/queries that tenant may have - Contacting neighbourhood housing associations and establishing working relations with them - Visiting tenants in their homes and to advise them on when and what work is being carried out - Attending and chairing tenant forum meetings to advise tenants of works being carried out - Monitor customer complaints and resolve any potential issues - To prepare a report every week for the Site and Contracts Manager of events occurring affecting Tenants About You As a Tenant Liaison Officer, you will be a customer focused individual and you must have experience of delivering a high standard of customer service within a housing management environment. You will need to have experience of administration and recording procedures, with an in depth understanding of confidentiality, as well as experience and understanding of safeguarding. - Full Driving Licence - Excellent Communication and Interpersonal skills - Experience of working in a customer facing environment - Ability to deal with sensitive situations - Resilience and strong negotiation skills - Keen problem solving ability - Organised and able to prioritise - Proficiency in Microsoft Office To view more jobs from Bamford Contract Services, Find us on Facebook bamfordcs or follow us on Twitter bamfordcs

We are looking for Neighbourhood Housing Officer to work within our Neighbourhood Service Team. Reporting to the Neighbourhood Team Manager, they will be responsible for providing a comprehensive neighbourhood management service to resident, implementing pro-active measures to deal with local issues and encouraging residents to participate in group activities. RESPONSIBILITIES / KEY DUTIES Tenancy management Neighbourhood management Lettings and voids Working with partners and suppliers Resident involvementSKILLS / EXPERIENCE The Neighbourhood Housing Officer will need to have demonstrable experience in housing management within and be qualified to GCSE Grade A-C in Maths & English (or Equivalent). They will have a commitment to providing excellent customer care and a sound knowledge of relevant housing legislation and performance standards. Experience of multi-agency working and excellent communication skills are essential as well as experience with IT systems including word, Excel and Outlook. A Sound knowledge of equality & diversity and a belief in resident involvement is key. They will be skilled at multi-tasking, and confident with their own ability. They will need to have strong interpersonal skills This position is subject to enhanced CRB clearance. Candidates will be required to travel around Dorset, therefore a current driving licence and own transport will be essential.3 Month contract to cover sickness leave. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Resident Liaison Officer - Social Housing North London Temp to Permanent £11 - £13 per hour DOE Howells are working with a successful and growing Social Housing contractor to find an experienced, and proactive Resident Liaison Officer to work on a number of Planned Works projects in Wembley and Haringey. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is essential. Key Responsibilities include: Decent Homes programme experience Full clean driving licence Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried outSalary & Benefits You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. This is a full time, temp to permanent role with a competitive hourly rate plus mileage. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Resident Liaison Officer - Social Housing North London Permanent opportunity £25K - £27K including £3,000 Car/Travel Allowance (DOE) Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to work on a Decent Homes (Social Housing) projects in North London. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is essential. Key Responsibilities include: Decent Homes programme experience Full clean driving licence Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried outSalary & Benefits You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. This is a full time, permanent role + travel allowance - an excellent salary based on experience. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Resident Liaison Officer & Senior Resident Liaison Officer - Social Housing North London Permanent opportunity salary £23,000 - £29,000 + Car/Travel Allowance (DOE) Howells Recruitment we are working with a leading main contractor to find a successful and proactive Resident Liaison Officer and Senior Resident Liaison Officer to work on a Decent Homes (Social Housing) projects in North London. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is essential. Key Responsibilities include: Decent Homes programme experience full clean driving licence Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried outSalary & Benefits You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. This is a full time, permanent role + travel allowance - an excellent salary based on experience. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Customer Liaison Officer Preston Salary £22-£27k plus company car/allowance Here at Howells Solutions we are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Liaison Officer to join their team in Preston, working on a refurbishment project. The works include the stripping of Cladding from 3 occupied tower blocks on behalf of a Housing Association. This is a full time, permanent role, ideal for somebody who is looking to further their skills and develop their career with a market leading contractor. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is essential. Key Responsibilities include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried outRequirements full, UK driving license previous experience in a similar role CSCS card SSSTS (desirable)You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. For more information or to apply, please send us your CV now! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies