Property Manager

Key points about this role:

• This role will report directly to senior management, rather than managing your own client / RMC portfolio. There will be little to no regular evening or board meetings, however the PM would be required to support with client reporting, budgets etc. as part of the internal team process.
• Role sits within a small, close-knit team managing a prestigious portfolio in Central Manchester.
• The focus of this position is on operational delivery and maintaining high standards ideal for someone who enjoys the practical site of property management and less client facing aspects.
• The portfolio is growing and there will be opportunities to mobilise new developments with full support from the team.
• Responsibilities and scope may evolve as business needs develop, so flexibility and a proactive approach are key.

Property Management Objectives:
The Property Management team are responsible for a high-quality service delivery and exceptional efficiency in running our developments.
They play a vital part in delivering a first-class service to residential properties within an allocated portfolio, in accordance with RICS and ARMA-Q best practice.

Duties and Responsibilities, include but are not limited to:

• Deliver Property Management services in accordance with strict KPI s, management agreement contracts, development/block leases, RICS codes of practice, statutory and best practice procedures.
• Manage the procurement process for external contractors. Including preparing specifications, obtaining tenders and awarding contracts, ensuring value for money (tendering in line with company procedures).
• Liaise with the internal maintenance division to schedule repairs and maintenance.
• Valuing and approving contractor applications for payment.
• Maintain a register of all utilities and insurances. Assist with the procurement for new supplies and managing renewals.
• Ensure that Property Management systems and reporting tools are consistently updated and accurately maintained.
• Preparation of necessary reports for Property Management, Client Boards and AGM s meetings.
• Take responsibility and be accountable for agreed targets and policies, ensuring compliance with relevant legislation, company policies and procedures.
• Produce budgets for Client approval, including reserve funding for the forthcoming years.
• Control and manage site budgets by reviewing and reporting actual expenditure against agreed block budgets.
• Handle pre-contract enquiries from solicitors, ensuring timely and accurate provision of required information.
• Liaise directly with leaseholders and residents regarding day-to-day management matters, delivering prompt and effective responses with a strong focus on customer service.

Conduct regular site visits and building inspections to ensure all properties and associated assets are well-maintained and in good order. Monitor compliance with Health & Safety regulations. Ensure that General and Fire Risk Assessment recommendations are implemented as necessary.