Customer Excellence Manager Our client is a trusted retrofit installer, delivering renewable heating and insulation solutions to homes across the UK. They work with utility companies, housing associations, local authorities, and homeowners to make properties warmer and more affordable. The Role They are looking for a Customer Excellence Manager to lead and inspire high-performing teams across Customer Liaison, Customer Service, and Social Value. You ll embed a culture of customer excellence, design best-practice processes, and identify opportunities to enhance the customer experience. Reporting to the Head of HR, Quality, and Compliance, you ll play a key role in positioning the company as a market leader in customer service. The role is Merseyside base. What You ll Do Lead teams to deliver outstanding customer service and care. Design and implement best-practice customer journey processes. Monitor complaints, compliments, and customer satisfaction to drive improvements. Manage Customer Liaison Officers, supporting their development and performance. Ensure social value commitments are delivered effectively and meet community obligations. Provide training and lead by example with excellent customer service behaviours. What They are Looking For Proven experience in a Customer Excellence Manager or similar role. Experience in social housing, public sector, or retail maintenance is highly desirable. Strong strategic thinking with a track record of driving improvements. Excellent communication, stakeholder management, and analytical skills. Customer-focused approach with the ability to build and lead inclusive teams.
10/03/2026
Full time
Customer Excellence Manager Our client is a trusted retrofit installer, delivering renewable heating and insulation solutions to homes across the UK. They work with utility companies, housing associations, local authorities, and homeowners to make properties warmer and more affordable. The Role They are looking for a Customer Excellence Manager to lead and inspire high-performing teams across Customer Liaison, Customer Service, and Social Value. You ll embed a culture of customer excellence, design best-practice processes, and identify opportunities to enhance the customer experience. Reporting to the Head of HR, Quality, and Compliance, you ll play a key role in positioning the company as a market leader in customer service. The role is Merseyside base. What You ll Do Lead teams to deliver outstanding customer service and care. Design and implement best-practice customer journey processes. Monitor complaints, compliments, and customer satisfaction to drive improvements. Manage Customer Liaison Officers, supporting their development and performance. Ensure social value commitments are delivered effectively and meet community obligations. Provide training and lead by example with excellent customer service behaviours. What They are Looking For Proven experience in a Customer Excellence Manager or similar role. Experience in social housing, public sector, or retail maintenance is highly desirable. Strong strategic thinking with a track record of driving improvements. Excellent communication, stakeholder management, and analytical skills. Customer-focused approach with the ability to build and lead inclusive teams.
My Glasgow based client is seeking a Maintenance Officer to join them on a temporary basis. The successful candidate will be responsible for delivering an efficient, maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance. Key Responsibilities Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss. Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability. Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting. Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy. Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets. Support tenant safety compliance, including damp & mould inspections and liaison with health & safety consultants. Maintain accurate asset management system records and contribute to performance reporting. Support policy development, complaints handling, training, and compliance with the Scottish Social Housing Charter. During your term at the Housing Association you will communicate and work closely with Tenants, Contractors, Asset Management Team, Customer Services, and senior management. This excellent position will offer the opportunity to work with a respected and progressive Housing Association, the position will last 3 months but could last longer. To find out more please apply or call Alasdair on (phone number removed)
10/03/2026
Seasonal
My Glasgow based client is seeking a Maintenance Officer to join them on a temporary basis. The successful candidate will be responsible for delivering an efficient, maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance. Key Responsibilities Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss. Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability. Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting. Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy. Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets. Support tenant safety compliance, including damp & mould inspections and liaison with health & safety consultants. Maintain accurate asset management system records and contribute to performance reporting. Support policy development, complaints handling, training, and compliance with the Scottish Social Housing Charter. During your term at the Housing Association you will communicate and work closely with Tenants, Contractors, Asset Management Team, Customer Services, and senior management. This excellent position will offer the opportunity to work with a respected and progressive Housing Association, the position will last 3 months but could last longer. To find out more please apply or call Alasdair on (phone number removed)
Build your Future with Us! We are a forward-thinking Company with an established presence across the UK and Ireland. Our values We Commit, We Care, We Collaborate shape how we work with our clients, partners, and each other. As our business continues to grow, we are looking for dedicated individuals who take pride in their work and want to build a rewarding career within a supportive and collaborative environment. We are seeking a Building Services Compliance Officer to enhance our team and drive success across our high value projects. Why join us? • Exciting Projects Work on varied sector projects and leave a lasting legacy • Career Growth Clear progression pathways and continuous professional development • Collaborative Culture Be part of a team that values innovation, integrity, and a commitment to excellence • Competitive Package Enjoy a competitive salary and great benefits with volunteering days, and flexible and hybrid working options What you will be doing The successful candidate will be responsible for carrying out audits on site to ensure that the works being constructed comply with the Contract drawings, Specifications, Technical manuals, Manufacturers recommendations and appropriate UK or EU codes. • Have the Managerial ability to motivate and engage with Site personnel on Mechanical and Electrical issues/challenges. • Make decisions relating to Compliance and the ability to intervene in conjunction with Senior site leaders should work need intervention. • Be required to oversee direct involvement with Stakeholders and Subcontractors in developing and producing Project Specific Inspection Test Plans/Technical Submittals. • Manage and identify shortfalls in Resource levels and engage in the recruitment of new staff when required. • Develop and nurture relationships with Site Teams and other Departments, Subcontractors and Clients where required. • Create audit reports highlighting both positive and negative findings and ensure that matters raised are concluded to the satisfaction of the Project requirements and Senior management. • Provide advice and support to the Site Teams on specific elements of work and provide updates on Trends/Non-compliances periodically. What We re Looking For Essential: • Ability to communicate effectively with key internal and external stakeholders • Be a good communicator and possess the ability to deal with complex situations competently and respectfully. • Passion to drive continuous improvement • Excellent written and communication skills • Strong organisational skills with the ability to prioritise multiple tasks • Ability to adapt to new process positively and quickly • Excellent IT skills, including Microsoft Office Desirable: • HNC/HND or degree in Electrical/Mechanical Engineering or a related field • Membership of a relevant professional body (e.g., IET, NICEIC, ECA) • Experience in managing Electrical/Mechanical compliance within commercial or infrastructure projects • Should have extensive experience of all aspects of Building Services and preferably have a trade background • Will approach the role with a positive attitude, motivation, thus adding value to the Department, Sites and the Company as a whole. How to Apply: If you re ready to take the next step in your career with a company that values your expertise and innovation, we d love to hear from you! Apply by clicking apply below. Join us on our journey to McLaughlin and Harvey are an equal opportunities employer who are committed to creating an inclusive and diverse workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates regardless of backgrounds, experiences, and identities. We believe that diverse perspectives strengthen our teams and help us deliver better outcomes for our people, our clients, and the communities in which we work.
10/03/2026
Full time
Build your Future with Us! We are a forward-thinking Company with an established presence across the UK and Ireland. Our values We Commit, We Care, We Collaborate shape how we work with our clients, partners, and each other. As our business continues to grow, we are looking for dedicated individuals who take pride in their work and want to build a rewarding career within a supportive and collaborative environment. We are seeking a Building Services Compliance Officer to enhance our team and drive success across our high value projects. Why join us? • Exciting Projects Work on varied sector projects and leave a lasting legacy • Career Growth Clear progression pathways and continuous professional development • Collaborative Culture Be part of a team that values innovation, integrity, and a commitment to excellence • Competitive Package Enjoy a competitive salary and great benefits with volunteering days, and flexible and hybrid working options What you will be doing The successful candidate will be responsible for carrying out audits on site to ensure that the works being constructed comply with the Contract drawings, Specifications, Technical manuals, Manufacturers recommendations and appropriate UK or EU codes. • Have the Managerial ability to motivate and engage with Site personnel on Mechanical and Electrical issues/challenges. • Make decisions relating to Compliance and the ability to intervene in conjunction with Senior site leaders should work need intervention. • Be required to oversee direct involvement with Stakeholders and Subcontractors in developing and producing Project Specific Inspection Test Plans/Technical Submittals. • Manage and identify shortfalls in Resource levels and engage in the recruitment of new staff when required. • Develop and nurture relationships with Site Teams and other Departments, Subcontractors and Clients where required. • Create audit reports highlighting both positive and negative findings and ensure that matters raised are concluded to the satisfaction of the Project requirements and Senior management. • Provide advice and support to the Site Teams on specific elements of work and provide updates on Trends/Non-compliances periodically. What We re Looking For Essential: • Ability to communicate effectively with key internal and external stakeholders • Be a good communicator and possess the ability to deal with complex situations competently and respectfully. • Passion to drive continuous improvement • Excellent written and communication skills • Strong organisational skills with the ability to prioritise multiple tasks • Ability to adapt to new process positively and quickly • Excellent IT skills, including Microsoft Office Desirable: • HNC/HND or degree in Electrical/Mechanical Engineering or a related field • Membership of a relevant professional body (e.g., IET, NICEIC, ECA) • Experience in managing Electrical/Mechanical compliance within commercial or infrastructure projects • Should have extensive experience of all aspects of Building Services and preferably have a trade background • Will approach the role with a positive attitude, motivation, thus adding value to the Department, Sites and the Company as a whole. How to Apply: If you re ready to take the next step in your career with a company that values your expertise and innovation, we d love to hear from you! Apply by clicking apply below. Join us on our journey to McLaughlin and Harvey are an equal opportunities employer who are committed to creating an inclusive and diverse workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates regardless of backgrounds, experiences, and identities. We believe that diverse perspectives strengthen our teams and help us deliver better outcomes for our people, our clients, and the communities in which we work.
Job Title Resident Liaison Officer Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
10/03/2026
Contract
Job Title Resident Liaison Officer Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Estate Manager We are seeking a skilled and proactive Estate Manager to support residents and help create well managed, sustainable and thriving communities across a defined housing patch. Position: Estate Manager Salary: £39,900 per annum Location: London, on site across estate locations, expected 4 to 5 days per week Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 1 April 2026 Please note applications may close earlier if sufficient applications are received, so early application is encouraged. About the Role As Estate Manager you will act as the primary point of contact for IDS residents across a defined patch of properties covering multiple tenures. You will play a key role in building strong relationships with residents and ensuring estates are well managed and responsive to community needs. You will engage with residents to co create neighbourhood and estate plans, helping to develop sustainable and thriving communities while delivering a high standard of customer service and supporting estate improvements and resident engagement initiatives. Key responsibilities include: Co create and deliver Neighbourhood and Estate Plans with residents to improve housing services, environments and customer satisfaction Work collaboratively with colleagues, partners and contractors to remove service barriers and ensure high service performance and compliance including building safety Manage tenancy related matters, responding to resident queries, supporting complaint investigations and completing viewings and sign ups for new residents Conduct property visits, estate inspections and fire door safety checks ensuring issues are identified and resolved Lead on anti social behaviour case management and build strong relationships with residents, associations and local stakeholders Oversee estate services and communal repairs, manage service contracts and provide tenancy sustainment support including guidance on benefits and welfare About You You will demonstrate a flexible, proactive and customer focused approach to your work. You will have around 2 to 3 years experience within a registered social housing provider, charity or local authority setting. Essential skills and experience include: Experience supporting vulnerable or older residents including the ability to assess needs and identify potential risks Ability to work collaboratively within a team environment to deliver sustainable housing and tenancy solutions Strong written and verbal communication skills Ability to work independently, exercise sound judgement and make confident, well informed decisions About the Organisation The charity is committed to delivering high quality housing services and creating sustainable communities. The organisation works closely with residents and partners to ensure neighbourhoods are well managed, inclusive and responsive to community needs. They are guided by five key values and behaviours: collaboration, accountability, respect, inclusion and transparency. Other roles you may have experience of could include; Housing Officer, Neighbourhood Officer, Tenancy Officer, Estate Services Manager, Housing Management Officer, Resident Engagement Officer, Housing Services Officer, Community Housing Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
10/03/2026
Full time
Estate Manager We are seeking a skilled and proactive Estate Manager to support residents and help create well managed, sustainable and thriving communities across a defined housing patch. Position: Estate Manager Salary: £39,900 per annum Location: London, on site across estate locations, expected 4 to 5 days per week Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 1 April 2026 Please note applications may close earlier if sufficient applications are received, so early application is encouraged. About the Role As Estate Manager you will act as the primary point of contact for IDS residents across a defined patch of properties covering multiple tenures. You will play a key role in building strong relationships with residents and ensuring estates are well managed and responsive to community needs. You will engage with residents to co create neighbourhood and estate plans, helping to develop sustainable and thriving communities while delivering a high standard of customer service and supporting estate improvements and resident engagement initiatives. Key responsibilities include: Co create and deliver Neighbourhood and Estate Plans with residents to improve housing services, environments and customer satisfaction Work collaboratively with colleagues, partners and contractors to remove service barriers and ensure high service performance and compliance including building safety Manage tenancy related matters, responding to resident queries, supporting complaint investigations and completing viewings and sign ups for new residents Conduct property visits, estate inspections and fire door safety checks ensuring issues are identified and resolved Lead on anti social behaviour case management and build strong relationships with residents, associations and local stakeholders Oversee estate services and communal repairs, manage service contracts and provide tenancy sustainment support including guidance on benefits and welfare About You You will demonstrate a flexible, proactive and customer focused approach to your work. You will have around 2 to 3 years experience within a registered social housing provider, charity or local authority setting. Essential skills and experience include: Experience supporting vulnerable or older residents including the ability to assess needs and identify potential risks Ability to work collaboratively within a team environment to deliver sustainable housing and tenancy solutions Strong written and verbal communication skills Ability to work independently, exercise sound judgement and make confident, well informed decisions About the Organisation The charity is committed to delivering high quality housing services and creating sustainable communities. The organisation works closely with residents and partners to ensure neighbourhoods are well managed, inclusive and responsive to community needs. They are guided by five key values and behaviours: collaboration, accountability, respect, inclusion and transparency. Other roles you may have experience of could include; Housing Officer, Neighbourhood Officer, Tenancy Officer, Estate Services Manager, Housing Management Officer, Resident Engagement Officer, Housing Services Officer, Community Housing Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Are you ready to play a crucial role in maintaining high standards for healthcare facilities? A leading company in the healthcare industry is looking for a Mechanical Estates Officer in Bristol. This position is integral to ensure compliance and support effective healthcare delivery, impacting both patients and staff. The Role As the Mechanical Estates Officer, you ll: - Work collaboratively within the estates and facilities management team to ensure a safe healthcare environment. - Assist in managing contractors for planned and reactive maintenance activities. - Participate in estates on-call arrangements, responding promptly to maintenance issues. - Organise and supervise minor contracted maintenance and improvement works. - Conduct regular inspections to ensure buildings are safe and well-maintained, documenting any risks. You To be successful in the role of Mechanical Estates Officer, you ll bring: - A qualification in Mechanical Engineering. - Experience managing maintenance in a commercial setting. - Strong man-management experience. What's in it for you? This leading company in the healthcare sector is known for its commitment to safety and excellence in service delivery, with ongoing investments in quality and compliance. You ll enjoy a competitive salary of £40,000 to £48,000 per year, alongside over 35 days of holiday annually and an excellent pension scheme. Apply Now! To apply for the position of Mechanical Estates Officer, click Apply Now and send your CV to Tom Wilkinson. Interviews are taking place now, so don t miss your chance to join a dedicated team!
10/03/2026
Full time
Are you ready to play a crucial role in maintaining high standards for healthcare facilities? A leading company in the healthcare industry is looking for a Mechanical Estates Officer in Bristol. This position is integral to ensure compliance and support effective healthcare delivery, impacting both patients and staff. The Role As the Mechanical Estates Officer, you ll: - Work collaboratively within the estates and facilities management team to ensure a safe healthcare environment. - Assist in managing contractors for planned and reactive maintenance activities. - Participate in estates on-call arrangements, responding promptly to maintenance issues. - Organise and supervise minor contracted maintenance and improvement works. - Conduct regular inspections to ensure buildings are safe and well-maintained, documenting any risks. You To be successful in the role of Mechanical Estates Officer, you ll bring: - A qualification in Mechanical Engineering. - Experience managing maintenance in a commercial setting. - Strong man-management experience. What's in it for you? This leading company in the healthcare sector is known for its commitment to safety and excellence in service delivery, with ongoing investments in quality and compliance. You ll enjoy a competitive salary of £40,000 to £48,000 per year, alongside over 35 days of holiday annually and an excellent pension scheme. Apply Now! To apply for the position of Mechanical Estates Officer, click Apply Now and send your CV to Tom Wilkinson. Interviews are taking place now, so don t miss your chance to join a dedicated team!
Contract Manager Social Housing (Kitchens & Bathrooms) Kent & South West London A well-established social housing contractor is seeking an experienced Contract Manager to oversee the delivery of planned kitchen and bathroom replacement programmes across Kent and South West London. This is an excellent opportunity for a driven individual with strong leadership and operational management experience within the planned maintenance/social housing sector. Key Responsibilities Manage the delivery of kitchen and bathroom replacement programmes across multiple sites within occupied social housing properties. Lead and support site teams including Site Managers, Supervisors, Resident Liaison Officers, and subcontractors. Ensure projects are delivered on time, within budget, and to the required quality standards. Maintain strong working relationships with housing association clients, residents, and internal teams. Monitor programme progress, budgets, and KPIs, reporting regularly to senior management. Ensure health & safety compliance across all sites, carrying out audits and ensuring safe systems of work. Manage subcontractor performance, procurement, and resource planning. Support the commercial team in managing costs, variations, and contract performance. Requirements Proven experience as a Contract Manager within social housing planned maintenance. Strong experience delivering kitchen and bathroom refurbishment programmes in occupied properties. Ability to manage multiple sites and operational teams effectively. Excellent client management and communication skills. Strong knowledge of health & safety and construction regulations. SMSTS, CSCS, and First Aid preferred. What s on Offer Opportunity to join a growing social housing contractor with a strong pipeline of work. Long-term programmes across Kent and South West London. Competitive salary and package depending on experience. If you have experience managing planned maintenance programmes within social housing and are looking for your next opportunity, we would be keen to hear from you.
10/03/2026
Full time
Contract Manager Social Housing (Kitchens & Bathrooms) Kent & South West London A well-established social housing contractor is seeking an experienced Contract Manager to oversee the delivery of planned kitchen and bathroom replacement programmes across Kent and South West London. This is an excellent opportunity for a driven individual with strong leadership and operational management experience within the planned maintenance/social housing sector. Key Responsibilities Manage the delivery of kitchen and bathroom replacement programmes across multiple sites within occupied social housing properties. Lead and support site teams including Site Managers, Supervisors, Resident Liaison Officers, and subcontractors. Ensure projects are delivered on time, within budget, and to the required quality standards. Maintain strong working relationships with housing association clients, residents, and internal teams. Monitor programme progress, budgets, and KPIs, reporting regularly to senior management. Ensure health & safety compliance across all sites, carrying out audits and ensuring safe systems of work. Manage subcontractor performance, procurement, and resource planning. Support the commercial team in managing costs, variations, and contract performance. Requirements Proven experience as a Contract Manager within social housing planned maintenance. Strong experience delivering kitchen and bathroom refurbishment programmes in occupied properties. Ability to manage multiple sites and operational teams effectively. Excellent client management and communication skills. Strong knowledge of health & safety and construction regulations. SMSTS, CSCS, and First Aid preferred. What s on Offer Opportunity to join a growing social housing contractor with a strong pipeline of work. Long-term programmes across Kent and South West London. Competitive salary and package depending on experience. If you have experience managing planned maintenance programmes within social housing and are looking for your next opportunity, we would be keen to hear from you.
Create a culture of service excellence focused on delivering outstanding client relationships and operational performance. T Brown Group, a leading property maintenance, repair, and installation organisation, is seeking to appoint a Mechanical Contracts Manager to oversee and drive the success of their Peabody Housing account. Specialising in servicing, repair, and installation of gas central heating and hot water systems for local authority and housing association landlords, this role is pivotal in ensuring exceptional service delivery and commercial performance across multiple contracts. As Mechanical Contracts Manager, you will act as the primary point of contact for clients, managing relationships from mobilisation through to de-mobilisation. You will monitor operational and administrative performance, lead Customer Relationship Officers, and work closely with field operations and department heads to maintain high standards and proactively address any performance risks. Your focus will be on delivering contracts in the most commercially advantageous manner, ensuring compliance, and driving continuous improvement. Key Responsibilities: Lead and manage client relationships, ensuring exceptional service delivery and satisfaction Monitor contract performance, KPI achievement, and financial targets, implementing improvement plans where necessary Produce and present detailed reports, budgets, and analysis to senior leadership and clients Drive commercial efficiency, including cost control and profitability across contracts Champion health and safety compliance and foster a culture of safety excellence Develop and mentor your team, ensuring continuous professional growth and high performance About You: You will bring proven experience in contract management and operational leadership within a customer-focused environment, ideally in property maintenance or M&E services. Strong commercial acumen, excellent communication skills, and the ability to influence and lead diverse teams are essential. A full driving licence and relevant technical qualifications (including ACS gas safety certifications) are required. Why Join Us? A salary of 59,647.90 + 6,000 car allowance is on offer. To arrange a confidential discussion, please contact our retained advisor Joe Glendon of The Management Recruitment Group (MRG) - (phone number removed). The closing date for applications is Sunday 5th April 2026. Interviews will be held in Leatherhead on Tuesday 21st April 2026.
10/03/2026
Full time
Create a culture of service excellence focused on delivering outstanding client relationships and operational performance. T Brown Group, a leading property maintenance, repair, and installation organisation, is seeking to appoint a Mechanical Contracts Manager to oversee and drive the success of their Peabody Housing account. Specialising in servicing, repair, and installation of gas central heating and hot water systems for local authority and housing association landlords, this role is pivotal in ensuring exceptional service delivery and commercial performance across multiple contracts. As Mechanical Contracts Manager, you will act as the primary point of contact for clients, managing relationships from mobilisation through to de-mobilisation. You will monitor operational and administrative performance, lead Customer Relationship Officers, and work closely with field operations and department heads to maintain high standards and proactively address any performance risks. Your focus will be on delivering contracts in the most commercially advantageous manner, ensuring compliance, and driving continuous improvement. Key Responsibilities: Lead and manage client relationships, ensuring exceptional service delivery and satisfaction Monitor contract performance, KPI achievement, and financial targets, implementing improvement plans where necessary Produce and present detailed reports, budgets, and analysis to senior leadership and clients Drive commercial efficiency, including cost control and profitability across contracts Champion health and safety compliance and foster a culture of safety excellence Develop and mentor your team, ensuring continuous professional growth and high performance About You: You will bring proven experience in contract management and operational leadership within a customer-focused environment, ideally in property maintenance or M&E services. Strong commercial acumen, excellent communication skills, and the ability to influence and lead diverse teams are essential. A full driving licence and relevant technical qualifications (including ACS gas safety certifications) are required. Why Join Us? A salary of 59,647.90 + 6,000 car allowance is on offer. To arrange a confidential discussion, please contact our retained advisor Joe Glendon of The Management Recruitment Group (MRG) - (phone number removed). The closing date for applications is Sunday 5th April 2026. Interviews will be held in Leatherhead on Tuesday 21st April 2026.
Hamberley Care Management Limited
Dunstable, Bedfordshire
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Caddington Grove, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues A competitive salary and benefits package 4 weeks holiday plus Bank Holidays (this will be on a pro-rota basis) Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Caddington Grove Caddington Grove is a luxurious care home in Dunstable, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
10/03/2026
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Caddington Grove, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues A competitive salary and benefits package 4 weeks holiday plus Bank Holidays (this will be on a pro-rota basis) Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Caddington Grove Caddington Grove is a luxurious care home in Dunstable, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
Job Title: Neighbourhood Officer Team: Neighbourhood Service: Neighbourhoods Responsible to: Neighbourhood Manager Salary £33,330 This job is working for Ongo Job Summary The Neighbourhood Officer plays a key role in managing and allocating housing properties, ensuring fair and efficient lettings, and providing high-quality tenancy management services. With a strong customer focus, the role involves supporting residents, resolving tenancy-related issues, and maintaining safe, sustainable communities. This role involves working closely with internal teams and external agencies to address community issues, support tenancy sustainment and promote resident engagement. Benefits of working with Ongo include: 30 days paid holiday plus bank holidays and your birthday off Exceptional leave 15 hours per year paid volunteering Annual pay review Mileage reimbursement at 46p per mile Free parking (pass provided) No sick days voucher 9.5% pension contribution (Aviva) 3x salary life assurance policy Enhanced maternity/paternity pay Simply Health package (including Pro-counselling for family members) Housing Perks Agile working Home working equipment provided Local gym discounts Discounts at Costa and Starbucks (town centre) Car lease scheme Main Responsibilities Tenancy and property management: Deliver tenancy management services, ensuring policies and procedures are adhered to. Monitor and control the progress of empty properties to meet targets and minimise revenue loss. Carry out accompanied viewings and assess tenancy suitability in line with allocation policies and Complete tenancy sign-ups, ensuring agreements are fully explained and understood. Conduct tenancy visits to sustain tenancies, identify support needs, and coordinate appropriate interventions. Address tenancy breaches, including investigating abandoned properties. Community & Neighbourhood Engagement: Provide excellent customer service to ensure tenants and residents take pride in their homes and communities. Highlight and address emerging estate and community issues affecting sustainability. Manage anti-social behaviour cases with a proactive approach, focusing on early intervention. Support neighbourhood engagement events, working with stakeholders to improve estate management and service delivery Actively promote customer involvement and encourage participation in decision-making. Partnerships & Compliance Collaborate with internal departments and external agencies to resolve tenancy and community challenges Ensure compliance with health & safety policies, gas and electrical access requirements, and safeguarding procedures. Develop and maintain strong working relationships with partner organisations to create thriving neighbourhoods. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Skills, Competence, Experience Required Strong understanding of housing legislation and social housing challenges. Awareness of housing management governance and best practices. Sound judgment and decision-making skills. Ability to prioritise workload, meet deadlines, and handle pressure effectively. Strong written, verbal, and interpersonal communication skills. Ability to work independently and as part of a team. Competence in using housing management systems and maintaining accurate records. Customer-focused approach to service delivery. The role requires resilience, empathy and conflict resolution skills. A full UK driving licence and access to a personal vehicle are essential for this role, due to travel requirements across the region . Working environment This role requires a personal safety device. Post will predominately be required to work in the neighbourhood on a daily basis, in a variety of weather conditions and be required to walk distances and climb stairs whilst carrying equipment. Some working from home or in an office environment. Visiting tenants in a range of properties, including high rise flats. Occasional exposure to risks associated with working in social housing properties, including potentially challenging or unsanitary conditions. May include occasional evening or weekend work to attend meetings. Must follow health and safety protocols when visiting properties including wearing PPE in certain environments. CLOSING DATE FOR APPLICATIONS IS 20 MARCH 2026 INTERVIEWS WILL BE HELD 27 MARCH 2026 For more about us, visit (url removed) We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
10/03/2026
Full time
Job Title: Neighbourhood Officer Team: Neighbourhood Service: Neighbourhoods Responsible to: Neighbourhood Manager Salary £33,330 This job is working for Ongo Job Summary The Neighbourhood Officer plays a key role in managing and allocating housing properties, ensuring fair and efficient lettings, and providing high-quality tenancy management services. With a strong customer focus, the role involves supporting residents, resolving tenancy-related issues, and maintaining safe, sustainable communities. This role involves working closely with internal teams and external agencies to address community issues, support tenancy sustainment and promote resident engagement. Benefits of working with Ongo include: 30 days paid holiday plus bank holidays and your birthday off Exceptional leave 15 hours per year paid volunteering Annual pay review Mileage reimbursement at 46p per mile Free parking (pass provided) No sick days voucher 9.5% pension contribution (Aviva) 3x salary life assurance policy Enhanced maternity/paternity pay Simply Health package (including Pro-counselling for family members) Housing Perks Agile working Home working equipment provided Local gym discounts Discounts at Costa and Starbucks (town centre) Car lease scheme Main Responsibilities Tenancy and property management: Deliver tenancy management services, ensuring policies and procedures are adhered to. Monitor and control the progress of empty properties to meet targets and minimise revenue loss. Carry out accompanied viewings and assess tenancy suitability in line with allocation policies and Complete tenancy sign-ups, ensuring agreements are fully explained and understood. Conduct tenancy visits to sustain tenancies, identify support needs, and coordinate appropriate interventions. Address tenancy breaches, including investigating abandoned properties. Community & Neighbourhood Engagement: Provide excellent customer service to ensure tenants and residents take pride in their homes and communities. Highlight and address emerging estate and community issues affecting sustainability. Manage anti-social behaviour cases with a proactive approach, focusing on early intervention. Support neighbourhood engagement events, working with stakeholders to improve estate management and service delivery Actively promote customer involvement and encourage participation in decision-making. Partnerships & Compliance Collaborate with internal departments and external agencies to resolve tenancy and community challenges Ensure compliance with health & safety policies, gas and electrical access requirements, and safeguarding procedures. Develop and maintain strong working relationships with partner organisations to create thriving neighbourhoods. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Skills, Competence, Experience Required Strong understanding of housing legislation and social housing challenges. Awareness of housing management governance and best practices. Sound judgment and decision-making skills. Ability to prioritise workload, meet deadlines, and handle pressure effectively. Strong written, verbal, and interpersonal communication skills. Ability to work independently and as part of a team. Competence in using housing management systems and maintaining accurate records. Customer-focused approach to service delivery. The role requires resilience, empathy and conflict resolution skills. A full UK driving licence and access to a personal vehicle are essential for this role, due to travel requirements across the region . Working environment This role requires a personal safety device. Post will predominately be required to work in the neighbourhood on a daily basis, in a variety of weather conditions and be required to walk distances and climb stairs whilst carrying equipment. Some working from home or in an office environment. Visiting tenants in a range of properties, including high rise flats. Occasional exposure to risks associated with working in social housing properties, including potentially challenging or unsanitary conditions. May include occasional evening or weekend work to attend meetings. Must follow health and safety protocols when visiting properties including wearing PPE in certain environments. CLOSING DATE FOR APPLICATIONS IS 20 MARCH 2026 INTERVIEWS WILL BE HELD 27 MARCH 2026 For more about us, visit (url removed) We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
Facilities Manager 6 month contract Hybrid Glasgow £175 per day Harvey Nash's public sector client is seeking an experienced Facilities Manager to oversee the day-to-day management, maintenance, and health & safety operations of a busy office site. You will play a key role in promoting a safe, inclusive workplace and ensuring the building operates efficiently and compliantly. Key Responsibilities: Manage daily facilities operations and oversee building maintenance activities. Work closely with contract maintenance providers and procurement teams. Conduct regular inspections, respond to maintenance requests, and prioritise tasks. Coordinate external contractors for repairs, upgrades, and planned works. Ensure compliance with health & safety legislation and conduct audits and risk assessments (eg, fire safety). Maintain systems including heating, alarms, and security equipment. Monitor budgets and ensure value for money across contracts. Provide clear health, safety, and facilities guidance to leadership and colleagues. Develop staff communications on building updates and workplace wellbeing. Support a Facilities Assistant and a small network of H&S liaison officers. Essential Experience: Strong background in a facilities management role. Managing contract maintenance providers. Coordinating planned and reactive maintenance. Excellent written and verbal communication skills, with the ability to simplify technical information. Ability to build strong working relationships and drive continuous improvement. Desirable: Formal FM or H&S qualification (NEBOSH/IOSH).
10/03/2026
Contract
Facilities Manager 6 month contract Hybrid Glasgow £175 per day Harvey Nash's public sector client is seeking an experienced Facilities Manager to oversee the day-to-day management, maintenance, and health & safety operations of a busy office site. You will play a key role in promoting a safe, inclusive workplace and ensuring the building operates efficiently and compliantly. Key Responsibilities: Manage daily facilities operations and oversee building maintenance activities. Work closely with contract maintenance providers and procurement teams. Conduct regular inspections, respond to maintenance requests, and prioritise tasks. Coordinate external contractors for repairs, upgrades, and planned works. Ensure compliance with health & safety legislation and conduct audits and risk assessments (eg, fire safety). Maintain systems including heating, alarms, and security equipment. Monitor budgets and ensure value for money across contracts. Provide clear health, safety, and facilities guidance to leadership and colleagues. Develop staff communications on building updates and workplace wellbeing. Support a Facilities Assistant and a small network of H&S liaison officers. Essential Experience: Strong background in a facilities management role. Managing contract maintenance providers. Coordinating planned and reactive maintenance. Excellent written and verbal communication skills, with the ability to simplify technical information. Ability to build strong working relationships and drive continuous improvement. Desirable: Formal FM or H&S qualification (NEBOSH/IOSH).
Client Local Authority in Newham Job Title Leasehold Programme Manager Pay Rate 24.37 an hour PAYE/ 31.81 an hour UMBRELLA( 53,373 p.a.) Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To lead the dedicated Leaseholder Engagement Team responsible for delivering the engagement, communications, consultation, and enforcement-support functions of the Council's Flat Entrance Door (FED) Programme of Replacement across approximately 7,267 leasehold properties Key Responsibilities Programme Coordination and Planning Lead the planning and delivery of the FED Programme engagement workstream, ensuring alignment with overall programme milestones Develop and maintain the programme engagement plan, including phased rollout across high-rise, medium-rise, and low-rise stock Coordinate the team's activities to ensure efficient caseload management across 7,267 properties Monitor programme progress and report monthly to the FED Programme Board on KPIs, risks, and issues Team Management and Supervision Line manage three Leasehold Engagement Officers, including recruitment, induction, supervision, and performance management Allocate caseloads and monitor individual officer workloads to ensure equitable distribution and timely delivery Provide coaching, guidance, and support to team members on complex cases and difficult conversations Conduct regular 1:1 supervision meetings and team meetings to maintain communication and morale Section 20 Consultation Management Oversee the Section 20 consultation process, ensuring all statutory requirements and timescales are met Quality-assure all S20 documentation (Notice of Intention, Notice of Estimates, notification of award) before issue Liaise with Legal Services to ensure consultation materials are legally compliant and defensible Manage the processing of leaseholder observations and contractor nominations Escalation and Complex Case Management Act as the escalation point for complex, disputed, or sensitive cases requiring senior decision-making Handle complaints and formal representations from leaseholders or their representatives Liaise with Legal Services on potential FTT challenges and enforcement proceedings Make decisions on self-replacement opt-out applications where compliance with specification is uncertain Enforcement Protocol Oversight Oversee the initiation of the graduated enforcement protocol (Stages 1-4A) for non-participating leaseholders Ensure adequate evidence and documentation is compiled to support enforcement action Coordinate with Legal Services on breach notices, Section 146 notices, and forfeiture proceedings Essential Criteria Substantial experience in leasehold management, housing management, or a related field Proven experience of managing and supervising a team in a high-volume, target-driven environment Strong knowledge of the Landlord and Tenant Act 1985, including Section 20 consultation requirements Experience of managing statutory consultation processes with strict legal timescales Excellent communication skills, both written and verbal, with the ability to explain complex issues clearly Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
09/03/2026
Contract
Client Local Authority in Newham Job Title Leasehold Programme Manager Pay Rate 24.37 an hour PAYE/ 31.81 an hour UMBRELLA( 53,373 p.a.) Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To lead the dedicated Leaseholder Engagement Team responsible for delivering the engagement, communications, consultation, and enforcement-support functions of the Council's Flat Entrance Door (FED) Programme of Replacement across approximately 7,267 leasehold properties Key Responsibilities Programme Coordination and Planning Lead the planning and delivery of the FED Programme engagement workstream, ensuring alignment with overall programme milestones Develop and maintain the programme engagement plan, including phased rollout across high-rise, medium-rise, and low-rise stock Coordinate the team's activities to ensure efficient caseload management across 7,267 properties Monitor programme progress and report monthly to the FED Programme Board on KPIs, risks, and issues Team Management and Supervision Line manage three Leasehold Engagement Officers, including recruitment, induction, supervision, and performance management Allocate caseloads and monitor individual officer workloads to ensure equitable distribution and timely delivery Provide coaching, guidance, and support to team members on complex cases and difficult conversations Conduct regular 1:1 supervision meetings and team meetings to maintain communication and morale Section 20 Consultation Management Oversee the Section 20 consultation process, ensuring all statutory requirements and timescales are met Quality-assure all S20 documentation (Notice of Intention, Notice of Estimates, notification of award) before issue Liaise with Legal Services to ensure consultation materials are legally compliant and defensible Manage the processing of leaseholder observations and contractor nominations Escalation and Complex Case Management Act as the escalation point for complex, disputed, or sensitive cases requiring senior decision-making Handle complaints and formal representations from leaseholders or their representatives Liaise with Legal Services on potential FTT challenges and enforcement proceedings Make decisions on self-replacement opt-out applications where compliance with specification is uncertain Enforcement Protocol Oversight Oversee the initiation of the graduated enforcement protocol (Stages 1-4A) for non-participating leaseholders Ensure adequate evidence and documentation is compiled to support enforcement action Coordinate with Legal Services on breach notices, Section 146 notices, and forfeiture proceedings Essential Criteria Substantial experience in leasehold management, housing management, or a related field Proven experience of managing and supervising a team in a high-volume, target-driven environment Strong knowledge of the Landlord and Tenant Act 1985, including Section 20 consultation requirements Experience of managing statutory consultation processes with strict legal timescales Excellent communication skills, both written and verbal, with the ability to explain complex issues clearly Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Guildmore Planned Works team is seeking a proactive and experienced Site Manager to join us on a permanent basis. Reporting to the Contracts Manager, you will be responsible for the onsite supervision of supply chain partners, ensuring the timely delivery of contracted work orders to high-quality standards. You ll ensure that all works are delivered in compliance with contract specifications, health and safety regulations, and customer satisfaction requirements. Ideally, you will have experience in fire safety disciplines including fire stopping, fire door remediation, and related compliance works making this an excellent opportunity for someone with a background in planned maintenance and safety-critical environments. Key ResponsibilitiesPlanning & Delivery Review all work orders and specifications before authorising commencement, identifying and reporting any discrepancies to the Operations Manager. Continuously review and update the contract works programme, focusing on critical path issues to avoid delays. Prepare, manage, and monitor RAMS (Risk Assessments and Method Statements) and toolbox talks, ensuring strict adherence to Health & Safety regulations. Record and log instructions, variations, and additional works as directed by the client, providing early warnings on potential delays or disruptions. Collaborate closely with the Resident Liaison Officer (RLO) and administrators, providing timely updates on planned activities to facilitate clear communication with residents. Produce detailed property condition reports and photographic records prior to the start of any works. Plan, program, and coordinate the activities of operatives and the supply chain to ensure efficient and timely progress with minimal disruption to residents. Compliance & Quality Ensure all operatives and subcontractors are properly inducted and adhere to site safety protocols, including the use of PPE. Conduct regular site inspections to monitor progress, ensuring alignment with project specifications and schedules. Liaise with the project Quantity Surveyor to stay informed of commercial requirements and potential risks. Plan and review work carried out by operatives and subcontractors, addressing any issues promptly. Prepare snagging lists and confirm satisfactory visual inspections of works at the earliest opportunity. Adhere to the Guildmore Quality, Environmental, and Management System (QEMS), ensuring timely and accurate site reports. Uphold strict confidentiality and compliance with all company policies and procedures. Leadership & Representation Act as a representative of Guildmore, promoting equality, diversity, and inclusion in all activities. Champion our Safety-First culture and support sustainability and environmental improvement initiatives. Candidate RequirementsEssential Experience working in social housing. Solid understanding of planned works, including internal and external refurbishments. Strong Health & Safety awareness and site management skills. Commercial awareness and ability to manage operational costs and risks. Client management and effective communication experience. Experience in managing supply chains and subcontractors. Desirable Experience in fire safety works, including: Fire stopping Fire door inspections and remediation Compliance with post-Grenfell fire safety regulations Awareness of ISO 9001 & 14001 standards and commitment to quality and environmental compliance. What We Offer Competitive salary and benefits package. A supportive, family-owned company culture that values collaboration, respect, and long-term relationships. Career development and training opportunities in a growing, mission-driven business.
09/03/2026
Full time
Guildmore Planned Works team is seeking a proactive and experienced Site Manager to join us on a permanent basis. Reporting to the Contracts Manager, you will be responsible for the onsite supervision of supply chain partners, ensuring the timely delivery of contracted work orders to high-quality standards. You ll ensure that all works are delivered in compliance with contract specifications, health and safety regulations, and customer satisfaction requirements. Ideally, you will have experience in fire safety disciplines including fire stopping, fire door remediation, and related compliance works making this an excellent opportunity for someone with a background in planned maintenance and safety-critical environments. Key ResponsibilitiesPlanning & Delivery Review all work orders and specifications before authorising commencement, identifying and reporting any discrepancies to the Operations Manager. Continuously review and update the contract works programme, focusing on critical path issues to avoid delays. Prepare, manage, and monitor RAMS (Risk Assessments and Method Statements) and toolbox talks, ensuring strict adherence to Health & Safety regulations. Record and log instructions, variations, and additional works as directed by the client, providing early warnings on potential delays or disruptions. Collaborate closely with the Resident Liaison Officer (RLO) and administrators, providing timely updates on planned activities to facilitate clear communication with residents. Produce detailed property condition reports and photographic records prior to the start of any works. Plan, program, and coordinate the activities of operatives and the supply chain to ensure efficient and timely progress with minimal disruption to residents. Compliance & Quality Ensure all operatives and subcontractors are properly inducted and adhere to site safety protocols, including the use of PPE. Conduct regular site inspections to monitor progress, ensuring alignment with project specifications and schedules. Liaise with the project Quantity Surveyor to stay informed of commercial requirements and potential risks. Plan and review work carried out by operatives and subcontractors, addressing any issues promptly. Prepare snagging lists and confirm satisfactory visual inspections of works at the earliest opportunity. Adhere to the Guildmore Quality, Environmental, and Management System (QEMS), ensuring timely and accurate site reports. Uphold strict confidentiality and compliance with all company policies and procedures. Leadership & Representation Act as a representative of Guildmore, promoting equality, diversity, and inclusion in all activities. Champion our Safety-First culture and support sustainability and environmental improvement initiatives. Candidate RequirementsEssential Experience working in social housing. Solid understanding of planned works, including internal and external refurbishments. Strong Health & Safety awareness and site management skills. Commercial awareness and ability to manage operational costs and risks. Client management and effective communication experience. Experience in managing supply chains and subcontractors. Desirable Experience in fire safety works, including: Fire stopping Fire door inspections and remediation Compliance with post-Grenfell fire safety regulations Awareness of ISO 9001 & 14001 standards and commitment to quality and environmental compliance. What We Offer Competitive salary and benefits package. A supportive, family-owned company culture that values collaboration, respect, and long-term relationships. Career development and training opportunities in a growing, mission-driven business.
Client Local Authority in Newham Job Title Leasehold Engagement Officer Pay Rate 21.41 an hour PAYE/ 27.91 an hour UMBRELLA. ( 44,127 p.a.) Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To deliver front-line engagement with leaseholders as part of the Council's Flat Entrance Door (FED) Programme of Replacement, ensuring effective communication, administration of the Section 20 consultation process, management of the self-replacement opt-out scheme, and support for the enforcement protocol. The post holder will manage a caseload of approximately 2,400 leasehold properties, providing a responsive and professional service to leaseholders while maintaining accurate records and meeting programme deadlines. Key Responsibilities Leaseholder Contact and Engagement Make proactive outbound contact with leaseholders (written correspondence and telephone) to explain the FED Programme and their options Respond to inbound enquiries from leaseholders regarding the programme, costs, payment plans, and timescales Explain complex information in clear, accessible language, adapting communication style to individual needs Handle difficult conversations professionally, including discussions about costs, enforcement, and complaints Maintain a customer-focused approach at all times, treating all leaseholders with dignity and respect Section 20 Consultation Administration Prepare and issue Section 20 Notices of Intention (first notice) to leaseholders within required timescales Process and log leaseholder observations and contractor nominations received during consultation periods Prepare and issue Section 20 Notices of Estimates (second notice) following tender completion Issue notifications of contract award and manage any post-tender queries Maintain accurate records of all consultation correspondence and proof of service Self-Replacement Opt-Out Processing Receive and process self-replacement opt-out applications from leaseholders Issue approved door specification packs and explain compliance requirements Track opt-out leaseholders against compliance deadlines Arrange and conduct site visits to inspect self-replaced doors for specification compliance Issue compliance certificates for doors meeting the required standard Escalate non-compliant self-replacements to enforcement protocol Case Management and Record-Keeping Maintain accurate and up-to-date case records on the housing management system for all properties in caseload Record all contacts, correspondence, decisions, and actions with clear audit trails Essential Criteria Experience of working in housing management, leasehold services, customer services, or a related field Excellent communication skills with the ability to explain complex information clearly to diverse audiences Strong customer service orientation with experience of handling enquiries and complaints professionally Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
09/03/2026
Contract
Client Local Authority in Newham Job Title Leasehold Engagement Officer Pay Rate 21.41 an hour PAYE/ 27.91 an hour UMBRELLA. ( 44,127 p.a.) Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration 18 Month Contract Location HYBRID WORKING-2-3 Days in Dockside office,newham Description 1. Purpose of the Role To deliver front-line engagement with leaseholders as part of the Council's Flat Entrance Door (FED) Programme of Replacement, ensuring effective communication, administration of the Section 20 consultation process, management of the self-replacement opt-out scheme, and support for the enforcement protocol. The post holder will manage a caseload of approximately 2,400 leasehold properties, providing a responsive and professional service to leaseholders while maintaining accurate records and meeting programme deadlines. Key Responsibilities Leaseholder Contact and Engagement Make proactive outbound contact with leaseholders (written correspondence and telephone) to explain the FED Programme and their options Respond to inbound enquiries from leaseholders regarding the programme, costs, payment plans, and timescales Explain complex information in clear, accessible language, adapting communication style to individual needs Handle difficult conversations professionally, including discussions about costs, enforcement, and complaints Maintain a customer-focused approach at all times, treating all leaseholders with dignity and respect Section 20 Consultation Administration Prepare and issue Section 20 Notices of Intention (first notice) to leaseholders within required timescales Process and log leaseholder observations and contractor nominations received during consultation periods Prepare and issue Section 20 Notices of Estimates (second notice) following tender completion Issue notifications of contract award and manage any post-tender queries Maintain accurate records of all consultation correspondence and proof of service Self-Replacement Opt-Out Processing Receive and process self-replacement opt-out applications from leaseholders Issue approved door specification packs and explain compliance requirements Track opt-out leaseholders against compliance deadlines Arrange and conduct site visits to inspect self-replaced doors for specification compliance Issue compliance certificates for doors meeting the required standard Escalate non-compliant self-replacements to enforcement protocol Case Management and Record-Keeping Maintain accurate and up-to-date case records on the housing management system for all properties in caseload Record all contacts, correspondence, decisions, and actions with clear audit trails Essential Criteria Experience of working in housing management, leasehold services, customer services, or a related field Excellent communication skills with the ability to explain complex information clearly to diverse audiences Strong customer service orientation with experience of handling enquiries and complaints professionally Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
To lead on the planning for, and provision of, repair and maintenance services of all of the Council's land and property excluding grounds maintenance; To play a lead role in preparation of budgets, briefings, reports and provide advice to members and other officers on technical services issues. Client Details Serving a population of 91,000 in North West Surrey, focusing on local services like planning, housing, and environmental protection. The (Apply online only) strategy prioritizes environmental protection, community health, economic growth, and financial sustainability. Key initiatives include town-center regeneration and park improvements. Description Preparation of capital and revenue expenditure budgets Preparation and management of maintenance and repair contracts for both building work and mechanical and electrical work Identification of opportunities for cost savings and optimal use of money To provide clear, timely and effective advice to the organisation on government legislation and building trends Work with internal departments, in particular the Community Services Team To confidently engage with occupiers, consultants and the supply chain Preparation and maintenance of internal budgets and recommendations Management of tender processes Management of contract compliance Compliance with and driving Council's sustainability policies Optimising energy usage Key health and safety role Profile A successful Interim Technical Services Manager should have: Proven experience in construction management within the public sector. Strong knowledge of technical services and industry standards. Background in Building Surveying Excellent organisational and problem-solving skills. Ability to lead and manage teams effectively. Experience in commercial regeneration & public space projects Strong communication skills to work with diverse stakeholders. Commitment to delivering high-quality results in a temporary role. Job Offer Competitive daily rate between GBP 450 and GBP 550. Temporary position with potential for impactful contributions. Opportunity to work within the public sector construction industry. If you are an experienced Interim Technical Services Manager ready to make a difference, we encourage you to apply today!
09/03/2026
Contract
To lead on the planning for, and provision of, repair and maintenance services of all of the Council's land and property excluding grounds maintenance; To play a lead role in preparation of budgets, briefings, reports and provide advice to members and other officers on technical services issues. Client Details Serving a population of 91,000 in North West Surrey, focusing on local services like planning, housing, and environmental protection. The (Apply online only) strategy prioritizes environmental protection, community health, economic growth, and financial sustainability. Key initiatives include town-center regeneration and park improvements. Description Preparation of capital and revenue expenditure budgets Preparation and management of maintenance and repair contracts for both building work and mechanical and electrical work Identification of opportunities for cost savings and optimal use of money To provide clear, timely and effective advice to the organisation on government legislation and building trends Work with internal departments, in particular the Community Services Team To confidently engage with occupiers, consultants and the supply chain Preparation and maintenance of internal budgets and recommendations Management of tender processes Management of contract compliance Compliance with and driving Council's sustainability policies Optimising energy usage Key health and safety role Profile A successful Interim Technical Services Manager should have: Proven experience in construction management within the public sector. Strong knowledge of technical services and industry standards. Background in Building Surveying Excellent organisational and problem-solving skills. Ability to lead and manage teams effectively. Experience in commercial regeneration & public space projects Strong communication skills to work with diverse stakeholders. Commitment to delivering high-quality results in a temporary role. Job Offer Competitive daily rate between GBP 450 and GBP 550. Temporary position with potential for impactful contributions. Opportunity to work within the public sector construction industry. If you are an experienced Interim Technical Services Manager ready to make a difference, we encourage you to apply today!
The Role We are seeking an experienced Site Manager to lead external works and SHDF (Social Housing Decarbonisation Fund) retrofit projects across social housing stock within occupied properties. As a Site Manager you will be responsible for ensuring that all external and energy efficiency upgrades including cladding installations, insulation, window and door replacements, roofing, and associated building fabric improvements are delivered safely, efficiently, and to the highest standards of energy performance and compliance across the Barnsley area. Working closely with Contracts Managers, Resident Liaison Officers (RLOs), and subcontractors to ensure projects are completed on time, on budget, and with minimal disruption to residents. Key Responsibilities Manage and coordinate day-to-day site operations on multiple external and SHDF retrofit projects throughout the Barnsley area Supervise trades and subcontractors carrying out cladding, insulation, window/door replacements, roofing, and other energy efficiency-related works. Ensure all works meet SHDF requirements, building regulations, and energy performance standards (e.g., PAS 2035, EPC targets, etc.). Maintain site health & safety compliance, carrying out regular inspections and toolbox talks. Liaise with Resident Liaison Officers to communicate works and minimise disruption to tenants. Carry out pre-start meetings, progress reports, and handover inspections. Monitor quality, productivity, and materials use against programme and budget targets. Identify and report variations, issues, or non-conformances promptly to the Contracts Manager. Ensure accurate and timely record keeping including photos, permits, and completion documents. Requirements Proven experience as a Site Manager within external works, energy efficiency retrofits, SHDF projects, or social housing refurbishment (essential) Working knowledge of cladding installations, insulation systems, building fabric upgrades, and SHDF retrofit works (essential) Strong Health & Safety knowledge and ability to enforce site compliance (SMSTS required) and CSCS Gold or Black Excellent leadership and communication skills able to manage teams, subcontractors, and client expectations Full UK Driving Licence (essential)
07/03/2026
Contract
The Role We are seeking an experienced Site Manager to lead external works and SHDF (Social Housing Decarbonisation Fund) retrofit projects across social housing stock within occupied properties. As a Site Manager you will be responsible for ensuring that all external and energy efficiency upgrades including cladding installations, insulation, window and door replacements, roofing, and associated building fabric improvements are delivered safely, efficiently, and to the highest standards of energy performance and compliance across the Barnsley area. Working closely with Contracts Managers, Resident Liaison Officers (RLOs), and subcontractors to ensure projects are completed on time, on budget, and with minimal disruption to residents. Key Responsibilities Manage and coordinate day-to-day site operations on multiple external and SHDF retrofit projects throughout the Barnsley area Supervise trades and subcontractors carrying out cladding, insulation, window/door replacements, roofing, and other energy efficiency-related works. Ensure all works meet SHDF requirements, building regulations, and energy performance standards (e.g., PAS 2035, EPC targets, etc.). Maintain site health & safety compliance, carrying out regular inspections and toolbox talks. Liaise with Resident Liaison Officers to communicate works and minimise disruption to tenants. Carry out pre-start meetings, progress reports, and handover inspections. Monitor quality, productivity, and materials use against programme and budget targets. Identify and report variations, issues, or non-conformances promptly to the Contracts Manager. Ensure accurate and timely record keeping including photos, permits, and completion documents. Requirements Proven experience as a Site Manager within external works, energy efficiency retrofits, SHDF projects, or social housing refurbishment (essential) Working knowledge of cladding installations, insulation systems, building fabric upgrades, and SHDF retrofit works (essential) Strong Health & Safety knowledge and ability to enforce site compliance (SMSTS required) and CSCS Gold or Black Excellent leadership and communication skills able to manage teams, subcontractors, and client expectations Full UK Driving Licence (essential)
We're recruiting an experienced Private Sector Housing Officer to join a proactive enforcement team focused on improving housing standards across the private rented sector. This is a frontline regulatory role responsible for investigating housing conditions, enforcing private sector housing legislation and ensuring residential properties meet statutory requirements. The successful candidate will carry out inspections, take enforcement action where necessary and provide advice and education to landlords, tenants and businesses. This role combines office-based work with extensive site visits across the borough and requires a confident officer who can operate in challenging enforcement environments. The Role Carry out inspections of private sector housing to ensure compliance with housing legislation and licensing requirements. Investigate complaints relating to housing disrepair, property standards and residential licensing. Undertake enforcement action including the drafting, service and follow-up of statutory notices. Prepare and progress enforcement cases, including prosecutions and attendance at court to provide evidence. Provide technical and legal advice to residents, landlords, businesses and other stakeholders. Maintain regular communication with customers to ensure they are updated on the progress of investigations. Work collaboratively with internal teams and external partners to improve housing standards across the borough. Install and operate monitoring equipment where required and interpret results as part of enforcement investigations. Represent the Council at meetings, committees and partnership forums. Support the development of service procedures, policies and service improvement initiatives. Participate in publicity campaigns and joint enforcement initiatives across council services and partner agencies. Maintain professional competence and undertake ongoing professional development. Work flexibly to support enforcement activity, including occasional evening or weekend work where required. Lead on complex or contentious enforcement cases. Provide guidance, coaching and mentoring to colleagues within the team. Act as a lead officer on complex operational enforcement matters. Support the development of service improvement initiatives and enforcement campaigns. Key Requirements Strong knowledge of legislation relating to private sector housing enforcement. Experience carrying out inspections and enforcement activity within private sector housing. Experience preparing statutory notices and progressing enforcement cases. Ability to represent the authority in court or legal proceedings where required. Excellent written and verbal communication skills. Ability to manage complex caseloads and prioritise work effectively in a demanding environment. Strong partnership working skills and ability to engage with a wide range of stakeholders. Good IT literacy and experience using case management systems. Full UK driving licence and ability to travel across the borough. Ability to work independently and as part of a team. Understanding of working within diverse communities and maintaining confidentiality. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Private Sector Housing Officers, Housing Enforcement Officers and Environmental Health professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
07/03/2026
Contract
We're recruiting an experienced Private Sector Housing Officer to join a proactive enforcement team focused on improving housing standards across the private rented sector. This is a frontline regulatory role responsible for investigating housing conditions, enforcing private sector housing legislation and ensuring residential properties meet statutory requirements. The successful candidate will carry out inspections, take enforcement action where necessary and provide advice and education to landlords, tenants and businesses. This role combines office-based work with extensive site visits across the borough and requires a confident officer who can operate in challenging enforcement environments. The Role Carry out inspections of private sector housing to ensure compliance with housing legislation and licensing requirements. Investigate complaints relating to housing disrepair, property standards and residential licensing. Undertake enforcement action including the drafting, service and follow-up of statutory notices. Prepare and progress enforcement cases, including prosecutions and attendance at court to provide evidence. Provide technical and legal advice to residents, landlords, businesses and other stakeholders. Maintain regular communication with customers to ensure they are updated on the progress of investigations. Work collaboratively with internal teams and external partners to improve housing standards across the borough. Install and operate monitoring equipment where required and interpret results as part of enforcement investigations. Represent the Council at meetings, committees and partnership forums. Support the development of service procedures, policies and service improvement initiatives. Participate in publicity campaigns and joint enforcement initiatives across council services and partner agencies. Maintain professional competence and undertake ongoing professional development. Work flexibly to support enforcement activity, including occasional evening or weekend work where required. Lead on complex or contentious enforcement cases. Provide guidance, coaching and mentoring to colleagues within the team. Act as a lead officer on complex operational enforcement matters. Support the development of service improvement initiatives and enforcement campaigns. Key Requirements Strong knowledge of legislation relating to private sector housing enforcement. Experience carrying out inspections and enforcement activity within private sector housing. Experience preparing statutory notices and progressing enforcement cases. Ability to represent the authority in court or legal proceedings where required. Excellent written and verbal communication skills. Ability to manage complex caseloads and prioritise work effectively in a demanding environment. Strong partnership working skills and ability to engage with a wide range of stakeholders. Good IT literacy and experience using case management systems. Full UK driving licence and ability to travel across the borough. Ability to work independently and as part of a team. Understanding of working within diverse communities and maintaining confidentiality. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Private Sector Housing Officers, Housing Enforcement Officers and Environmental Health professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Fire Safety Officer Flexible location (UK travel required, including nuclear sites) £55,000 salary + benefits Join a leading facilities management organisation as a Fire Officer, ensuring fire safety compliance across a diverse portfolio, including high-risk nuclear environments. This is a hands-on role with national exposure, offering the chance to influence fire safety culture, support operational teams, and maintain robust compliance with UK legislation and nuclear sector standards. Key Responsibilities Develop and maintain fire safety policies and procedures in line with UK legislation and nuclear regulations. Conduct fire risk assessments and ensure timely mitigation of identified risks. Oversee fire detection and suppression systems, ensuring maintenance and compliance. Lead fire drills and emergency evacuation exercises. Liaise with the Office for Nuclear Regulation (ONR) and other statutory bodies. Deliver fire safety training tailored to nuclear site protocols. Support facilities teams with fire safety integration into maintenance and projects. What We re Looking For NEBOSH Fire Safety and Risk Management Certificate (or equivalent). Experience in fire safety within facilities management and/or high-risk environments. Strong knowledge of UK fire safety legislation and nuclear safety protocols. Willingness to travel across the UK & Ireland. Membership of the Institution of Fire Engineers (IFE) desirable. Vacancy Reference: PR/(phone number removed) Vacancy Owner: Emily Swindlehurst (url removed) (0)(phone number removed)
06/03/2026
Full time
Fire Safety Officer Flexible location (UK travel required, including nuclear sites) £55,000 salary + benefits Join a leading facilities management organisation as a Fire Officer, ensuring fire safety compliance across a diverse portfolio, including high-risk nuclear environments. This is a hands-on role with national exposure, offering the chance to influence fire safety culture, support operational teams, and maintain robust compliance with UK legislation and nuclear sector standards. Key Responsibilities Develop and maintain fire safety policies and procedures in line with UK legislation and nuclear regulations. Conduct fire risk assessments and ensure timely mitigation of identified risks. Oversee fire detection and suppression systems, ensuring maintenance and compliance. Lead fire drills and emergency evacuation exercises. Liaise with the Office for Nuclear Regulation (ONR) and other statutory bodies. Deliver fire safety training tailored to nuclear site protocols. Support facilities teams with fire safety integration into maintenance and projects. What We re Looking For NEBOSH Fire Safety and Risk Management Certificate (or equivalent). Experience in fire safety within facilities management and/or high-risk environments. Strong knowledge of UK fire safety legislation and nuclear safety protocols. Willingness to travel across the UK & Ireland. Membership of the Institution of Fire Engineers (IFE) desirable. Vacancy Reference: PR/(phone number removed) Vacancy Owner: Emily Swindlehurst (url removed) (0)(phone number removed)
Position: Compliance Tenant Liaison Officer Hours: 37 Hours Per Week, Monday-Friday Salary: 28,923 Location: Covering the Coventry, Birmingham, Worcester areas Term: 6 Months Mobile Worker Key Responsibilities: Providing support to our customers and teams to ensure we gain access to complete important compliance inspections and improvement works Taking ownership and responsibility for delivering a consistently high level of service within your team and across the business Being positive, and solution-focused in everything you do even in the face of challenges, and you will believe passionately in the social value derived from delivering outstanding services to Citizen customers and colleagues Working with teams across the group developing and delivering communications which support the organisation's message and services to keep customers safe in their homes Managing complaints and finding resolutions working with customers and contractors. Putting into actions lesson learnt from previous feedback to ensure continuous improvement Qualifications and experience: Experience in a customer facing role with strong face to face and telephone skills You must have your own vehicle and willing to travel daily around Birmingham, Coventry and Worcester Data Entry Social Housing (desirable) Compliance and building safety (desirable) Manager's Quote: If you are a great communicator and have the experience and knowledge in delivering customer facing services and the skills to understand our diverse stakeholders then come and be a part of a fantastic organisation creating foundations for life. What We Offer: Innovative Environment: Be part of a forward-thinking organisation that values creativity and innovation. Professional Growth: Opportunities for continuous learning and career advancement. Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other. Closing date: 8th March 2026 Interview date: 12th March 2026 Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
06/03/2026
Full time
Position: Compliance Tenant Liaison Officer Hours: 37 Hours Per Week, Monday-Friday Salary: 28,923 Location: Covering the Coventry, Birmingham, Worcester areas Term: 6 Months Mobile Worker Key Responsibilities: Providing support to our customers and teams to ensure we gain access to complete important compliance inspections and improvement works Taking ownership and responsibility for delivering a consistently high level of service within your team and across the business Being positive, and solution-focused in everything you do even in the face of challenges, and you will believe passionately in the social value derived from delivering outstanding services to Citizen customers and colleagues Working with teams across the group developing and delivering communications which support the organisation's message and services to keep customers safe in their homes Managing complaints and finding resolutions working with customers and contractors. Putting into actions lesson learnt from previous feedback to ensure continuous improvement Qualifications and experience: Experience in a customer facing role with strong face to face and telephone skills You must have your own vehicle and willing to travel daily around Birmingham, Coventry and Worcester Data Entry Social Housing (desirable) Compliance and building safety (desirable) Manager's Quote: If you are a great communicator and have the experience and knowledge in delivering customer facing services and the skills to understand our diverse stakeholders then come and be a part of a fantastic organisation creating foundations for life. What We Offer: Innovative Environment: Be part of a forward-thinking organisation that values creativity and innovation. Professional Growth: Opportunities for continuous learning and career advancement. Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other. Closing date: 8th March 2026 Interview date: 12th March 2026 Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Head of Commercial Property- Liverpool City Council Location: Cunard Building, Liverpool (Hybrid Working), L2 2BS £700 p/d inside ir35 umbrella 3 months initial contract Reports To: Director of Property Direct Reports: General Practice Surveyors, Asset Valuation Surveyors, Building Surveyors, Unqualified Surveyors, Senior Land Surveyor, Senior Data Officer and Senior Programme Delivery Officer. Job Purpose The Head of Commercial Property provides strategic leadership and professional advice on the management of the Council's commercial property portfolio. The role ensures that Council-owned land and buildings are effectively managed to maximise income, generate capital receipts, support regeneration and deliver wider social and economic benefits for the city. Key Responsibilities Provide strategic leadership for the Council's commercial property and asset management services. Manage and optimise the Council's commercial property portfolio to maximise income and value while minimising liabilities. Lead negotiations on commercial property matters including lettings, lease renewals, rent reviews, acquisitions and disposals. Oversee property valuations and ensure accurate asset information is maintained. Develop and implement asset management strategies and support the Council's Strategic Asset Review programme. Provide professional property advice to senior officers, Members and service departments. Support regeneration projects and strategic development initiatives across the city. Prepare and present reports to senior management and committees. Ensure compliance with relevant legislation, policies and governance procedures. Lead, manage and develop the Commercial Property team, ensuring delivery of service targets and performance standards. Contribute to the Council's financial planning, income generation and budget management. Person Specification Essential Degree in property or a related discipline. Corporate membership of the Royal Institution of Chartered Surveyors (RICS). Significant experience in commercial property asset management. Experience leading and managing professional teams. Strong commercial awareness and negotiation skills. Ability to provide strategic advice to senior stakeholders. Desirable Experience working within the public sector or local government. Knowledge of property legislation and market trends. If you are interested, or know someone who might be, then please call (phone number removed) or email (url removed) to discuss further.
06/03/2026
Contract
Head of Commercial Property- Liverpool City Council Location: Cunard Building, Liverpool (Hybrid Working), L2 2BS £700 p/d inside ir35 umbrella 3 months initial contract Reports To: Director of Property Direct Reports: General Practice Surveyors, Asset Valuation Surveyors, Building Surveyors, Unqualified Surveyors, Senior Land Surveyor, Senior Data Officer and Senior Programme Delivery Officer. Job Purpose The Head of Commercial Property provides strategic leadership and professional advice on the management of the Council's commercial property portfolio. The role ensures that Council-owned land and buildings are effectively managed to maximise income, generate capital receipts, support regeneration and deliver wider social and economic benefits for the city. Key Responsibilities Provide strategic leadership for the Council's commercial property and asset management services. Manage and optimise the Council's commercial property portfolio to maximise income and value while minimising liabilities. Lead negotiations on commercial property matters including lettings, lease renewals, rent reviews, acquisitions and disposals. Oversee property valuations and ensure accurate asset information is maintained. Develop and implement asset management strategies and support the Council's Strategic Asset Review programme. Provide professional property advice to senior officers, Members and service departments. Support regeneration projects and strategic development initiatives across the city. Prepare and present reports to senior management and committees. Ensure compliance with relevant legislation, policies and governance procedures. Lead, manage and develop the Commercial Property team, ensuring delivery of service targets and performance standards. Contribute to the Council's financial planning, income generation and budget management. Person Specification Essential Degree in property or a related discipline. Corporate membership of the Royal Institution of Chartered Surveyors (RICS). Significant experience in commercial property asset management. Experience leading and managing professional teams. Strong commercial awareness and negotiation skills. Ability to provide strategic advice to senior stakeholders. Desirable Experience working within the public sector or local government. Knowledge of property legislation and market trends. If you are interested, or know someone who might be, then please call (phone number removed) or email (url removed) to discuss further.
