Westwood Construction are looking for an experienced Resident Liason Officer / Assistant Site Manager to join a well-established building contractor in the North West. Start Date: April 13th Pay: £35,000-£40,000 per annum + 3k car allowance You will be required to support delivery on site while acting as the key point of contact for residents throughout the works programme. This is a dual role combining site supervision with resident engagement ideal for someone who enjoys both operational responsibility and working closely with people. As Assistant Site Manager, you will: Supervise assigned workstreams on site Promote and enforce a strong health & safety culture Monitor quality control and productivity across your area Support the Site Manager with planning, scheduling and resource management Liaise with client representatives where required Address programme issues, delays or operational challenges Support investigations where required (H&S or disciplinary) Help drive a positive, collaborative team culture As Resident Liaison Officer, you will: Act as the main point of contact for tenants during works Arrange and attend resident consultations and open days Provide pre-start communication (letters, calls, visits) Manage appointments between tenants and trades Identify and support vulnerable residents Address concerns and resolve issues during delivery Support aftercare and resident satisfaction Assist with community engagement initiatives and event Requirements: SMSTS Driving License Experience within occupied social housing refurbishments Strong communication and interpersonal skills Confident dealing with residents, clients and site teams Empathetic and customer-focused IT literate Please apply if you meet the above requirements
10/03/2026
Full time
Westwood Construction are looking for an experienced Resident Liason Officer / Assistant Site Manager to join a well-established building contractor in the North West. Start Date: April 13th Pay: £35,000-£40,000 per annum + 3k car allowance You will be required to support delivery on site while acting as the key point of contact for residents throughout the works programme. This is a dual role combining site supervision with resident engagement ideal for someone who enjoys both operational responsibility and working closely with people. As Assistant Site Manager, you will: Supervise assigned workstreams on site Promote and enforce a strong health & safety culture Monitor quality control and productivity across your area Support the Site Manager with planning, scheduling and resource management Liaise with client representatives where required Address programme issues, delays or operational challenges Support investigations where required (H&S or disciplinary) Help drive a positive, collaborative team culture As Resident Liaison Officer, you will: Act as the main point of contact for tenants during works Arrange and attend resident consultations and open days Provide pre-start communication (letters, calls, visits) Manage appointments between tenants and trades Identify and support vulnerable residents Address concerns and resolve issues during delivery Support aftercare and resident satisfaction Assist with community engagement initiatives and event Requirements: SMSTS Driving License Experience within occupied social housing refurbishments Strong communication and interpersonal skills Confident dealing with residents, clients and site teams Empathetic and customer-focused IT literate Please apply if you meet the above requirements
My Glasgow based client is seeking a Maintenance Officer to join them on a temporary basis. The successful candidate will be responsible for delivering an efficient, maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance. Key Responsibilities Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss. Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability. Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting. Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy. Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets. Support tenant safety compliance, including damp & mould inspections and liaison with health & safety consultants. Maintain accurate asset management system records and contribute to performance reporting. Support policy development, complaints handling, training, and compliance with the Scottish Social Housing Charter. During your term at the Housing Association you will communicate and work closely with Tenants, Contractors, Asset Management Team, Customer Services, and senior management. This excellent position will offer the opportunity to work with a respected and progressive Housing Association, the position will last 3 months but could last longer. To find out more please apply or call Alasdair on (phone number removed)
10/03/2026
Seasonal
My Glasgow based client is seeking a Maintenance Officer to join them on a temporary basis. The successful candidate will be responsible for delivering an efficient, maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance. Key Responsibilities Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss. Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability. Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting. Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy. Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets. Support tenant safety compliance, including damp & mould inspections and liaison with health & safety consultants. Maintain accurate asset management system records and contribute to performance reporting. Support policy development, complaints handling, training, and compliance with the Scottish Social Housing Charter. During your term at the Housing Association you will communicate and work closely with Tenants, Contractors, Asset Management Team, Customer Services, and senior management. This excellent position will offer the opportunity to work with a respected and progressive Housing Association, the position will last 3 months but could last longer. To find out more please apply or call Alasdair on (phone number removed)
Are you ready to play a crucial role in maintaining high standards for healthcare facilities? A leading company in the healthcare industry is looking for a Mechanical Estates Officer in Bristol. This position is integral to ensure compliance and support effective healthcare delivery, impacting both patients and staff. The Role As the Mechanical Estates Officer, you ll: - Work collaboratively within the estates and facilities management team to ensure a safe healthcare environment. - Assist in managing contractors for planned and reactive maintenance activities. - Participate in estates on-call arrangements, responding promptly to maintenance issues. - Organise and supervise minor contracted maintenance and improvement works. - Conduct regular inspections to ensure buildings are safe and well-maintained, documenting any risks. You To be successful in the role of Mechanical Estates Officer, you ll bring: - A qualification in Mechanical Engineering. - Experience managing maintenance in a commercial setting. - Strong man-management experience. What's in it for you? This leading company in the healthcare sector is known for its commitment to safety and excellence in service delivery, with ongoing investments in quality and compliance. You ll enjoy a competitive salary of £40,000 to £48,000 per year, alongside over 35 days of holiday annually and an excellent pension scheme. Apply Now! To apply for the position of Mechanical Estates Officer, click Apply Now and send your CV to Tom Wilkinson. Interviews are taking place now, so don t miss your chance to join a dedicated team!
10/03/2026
Full time
Are you ready to play a crucial role in maintaining high standards for healthcare facilities? A leading company in the healthcare industry is looking for a Mechanical Estates Officer in Bristol. This position is integral to ensure compliance and support effective healthcare delivery, impacting both patients and staff. The Role As the Mechanical Estates Officer, you ll: - Work collaboratively within the estates and facilities management team to ensure a safe healthcare environment. - Assist in managing contractors for planned and reactive maintenance activities. - Participate in estates on-call arrangements, responding promptly to maintenance issues. - Organise and supervise minor contracted maintenance and improvement works. - Conduct regular inspections to ensure buildings are safe and well-maintained, documenting any risks. You To be successful in the role of Mechanical Estates Officer, you ll bring: - A qualification in Mechanical Engineering. - Experience managing maintenance in a commercial setting. - Strong man-management experience. What's in it for you? This leading company in the healthcare sector is known for its commitment to safety and excellence in service delivery, with ongoing investments in quality and compliance. You ll enjoy a competitive salary of £40,000 to £48,000 per year, alongside over 35 days of holiday annually and an excellent pension scheme. Apply Now! To apply for the position of Mechanical Estates Officer, click Apply Now and send your CV to Tom Wilkinson. Interviews are taking place now, so don t miss your chance to join a dedicated team!
Contract Manager Social Housing (Kitchens & Bathrooms) Kent & South West London A well-established social housing contractor is seeking an experienced Contract Manager to oversee the delivery of planned kitchen and bathroom replacement programmes across Kent and South West London. This is an excellent opportunity for a driven individual with strong leadership and operational management experience within the planned maintenance/social housing sector. Key Responsibilities Manage the delivery of kitchen and bathroom replacement programmes across multiple sites within occupied social housing properties. Lead and support site teams including Site Managers, Supervisors, Resident Liaison Officers, and subcontractors. Ensure projects are delivered on time, within budget, and to the required quality standards. Maintain strong working relationships with housing association clients, residents, and internal teams. Monitor programme progress, budgets, and KPIs, reporting regularly to senior management. Ensure health & safety compliance across all sites, carrying out audits and ensuring safe systems of work. Manage subcontractor performance, procurement, and resource planning. Support the commercial team in managing costs, variations, and contract performance. Requirements Proven experience as a Contract Manager within social housing planned maintenance. Strong experience delivering kitchen and bathroom refurbishment programmes in occupied properties. Ability to manage multiple sites and operational teams effectively. Excellent client management and communication skills. Strong knowledge of health & safety and construction regulations. SMSTS, CSCS, and First Aid preferred. What s on Offer Opportunity to join a growing social housing contractor with a strong pipeline of work. Long-term programmes across Kent and South West London. Competitive salary and package depending on experience. If you have experience managing planned maintenance programmes within social housing and are looking for your next opportunity, we would be keen to hear from you.
10/03/2026
Full time
Contract Manager Social Housing (Kitchens & Bathrooms) Kent & South West London A well-established social housing contractor is seeking an experienced Contract Manager to oversee the delivery of planned kitchen and bathroom replacement programmes across Kent and South West London. This is an excellent opportunity for a driven individual with strong leadership and operational management experience within the planned maintenance/social housing sector. Key Responsibilities Manage the delivery of kitchen and bathroom replacement programmes across multiple sites within occupied social housing properties. Lead and support site teams including Site Managers, Supervisors, Resident Liaison Officers, and subcontractors. Ensure projects are delivered on time, within budget, and to the required quality standards. Maintain strong working relationships with housing association clients, residents, and internal teams. Monitor programme progress, budgets, and KPIs, reporting regularly to senior management. Ensure health & safety compliance across all sites, carrying out audits and ensuring safe systems of work. Manage subcontractor performance, procurement, and resource planning. Support the commercial team in managing costs, variations, and contract performance. Requirements Proven experience as a Contract Manager within social housing planned maintenance. Strong experience delivering kitchen and bathroom refurbishment programmes in occupied properties. Ability to manage multiple sites and operational teams effectively. Excellent client management and communication skills. Strong knowledge of health & safety and construction regulations. SMSTS, CSCS, and First Aid preferred. What s on Offer Opportunity to join a growing social housing contractor with a strong pipeline of work. Long-term programmes across Kent and South West London. Competitive salary and package depending on experience. If you have experience managing planned maintenance programmes within social housing and are looking for your next opportunity, we would be keen to hear from you.
Create a culture of service excellence focused on delivering outstanding client relationships and operational performance. T Brown Group, a leading property maintenance, repair, and installation organisation, is seeking to appoint a Mechanical Contracts Manager to oversee and drive the success of their Peabody Housing account. Specialising in servicing, repair, and installation of gas central heating and hot water systems for local authority and housing association landlords, this role is pivotal in ensuring exceptional service delivery and commercial performance across multiple contracts. As Mechanical Contracts Manager, you will act as the primary point of contact for clients, managing relationships from mobilisation through to de-mobilisation. You will monitor operational and administrative performance, lead Customer Relationship Officers, and work closely with field operations and department heads to maintain high standards and proactively address any performance risks. Your focus will be on delivering contracts in the most commercially advantageous manner, ensuring compliance, and driving continuous improvement. Key Responsibilities: Lead and manage client relationships, ensuring exceptional service delivery and satisfaction Monitor contract performance, KPI achievement, and financial targets, implementing improvement plans where necessary Produce and present detailed reports, budgets, and analysis to senior leadership and clients Drive commercial efficiency, including cost control and profitability across contracts Champion health and safety compliance and foster a culture of safety excellence Develop and mentor your team, ensuring continuous professional growth and high performance About You: You will bring proven experience in contract management and operational leadership within a customer-focused environment, ideally in property maintenance or M&E services. Strong commercial acumen, excellent communication skills, and the ability to influence and lead diverse teams are essential. A full driving licence and relevant technical qualifications (including ACS gas safety certifications) are required. Why Join Us? A salary of 59,647.90 + 6,000 car allowance is on offer. To arrange a confidential discussion, please contact our retained advisor Joe Glendon of The Management Recruitment Group (MRG) - (phone number removed). The closing date for applications is Sunday 5th April 2026. Interviews will be held in Leatherhead on Tuesday 21st April 2026.
10/03/2026
Full time
Create a culture of service excellence focused on delivering outstanding client relationships and operational performance. T Brown Group, a leading property maintenance, repair, and installation organisation, is seeking to appoint a Mechanical Contracts Manager to oversee and drive the success of their Peabody Housing account. Specialising in servicing, repair, and installation of gas central heating and hot water systems for local authority and housing association landlords, this role is pivotal in ensuring exceptional service delivery and commercial performance across multiple contracts. As Mechanical Contracts Manager, you will act as the primary point of contact for clients, managing relationships from mobilisation through to de-mobilisation. You will monitor operational and administrative performance, lead Customer Relationship Officers, and work closely with field operations and department heads to maintain high standards and proactively address any performance risks. Your focus will be on delivering contracts in the most commercially advantageous manner, ensuring compliance, and driving continuous improvement. Key Responsibilities: Lead and manage client relationships, ensuring exceptional service delivery and satisfaction Monitor contract performance, KPI achievement, and financial targets, implementing improvement plans where necessary Produce and present detailed reports, budgets, and analysis to senior leadership and clients Drive commercial efficiency, including cost control and profitability across contracts Champion health and safety compliance and foster a culture of safety excellence Develop and mentor your team, ensuring continuous professional growth and high performance About You: You will bring proven experience in contract management and operational leadership within a customer-focused environment, ideally in property maintenance or M&E services. Strong commercial acumen, excellent communication skills, and the ability to influence and lead diverse teams are essential. A full driving licence and relevant technical qualifications (including ACS gas safety certifications) are required. Why Join Us? A salary of 59,647.90 + 6,000 car allowance is on offer. To arrange a confidential discussion, please contact our retained advisor Joe Glendon of The Management Recruitment Group (MRG) - (phone number removed). The closing date for applications is Sunday 5th April 2026. Interviews will be held in Leatherhead on Tuesday 21st April 2026.
Hamberley Care Management Limited
Dunstable, Bedfordshire
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Caddington Grove, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues A competitive salary and benefits package 4 weeks holiday plus Bank Holidays (this will be on a pro-rota basis) Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Caddington Grove Caddington Grove is a luxurious care home in Dunstable, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
10/03/2026
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Caddington Grove, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues A competitive salary and benefits package 4 weeks holiday plus Bank Holidays (this will be on a pro-rota basis) Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Caddington Grove Caddington Grove is a luxurious care home in Dunstable, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
Job Title: Neighbourhood Officer Team: Neighbourhood Service: Neighbourhoods Responsible to: Neighbourhood Manager Salary £33,330 This job is working for Ongo Job Summary The Neighbourhood Officer plays a key role in managing and allocating housing properties, ensuring fair and efficient lettings, and providing high-quality tenancy management services. With a strong customer focus, the role involves supporting residents, resolving tenancy-related issues, and maintaining safe, sustainable communities. This role involves working closely with internal teams and external agencies to address community issues, support tenancy sustainment and promote resident engagement. Benefits of working with Ongo include: 30 days paid holiday plus bank holidays and your birthday off Exceptional leave 15 hours per year paid volunteering Annual pay review Mileage reimbursement at 46p per mile Free parking (pass provided) No sick days voucher 9.5% pension contribution (Aviva) 3x salary life assurance policy Enhanced maternity/paternity pay Simply Health package (including Pro-counselling for family members) Housing Perks Agile working Home working equipment provided Local gym discounts Discounts at Costa and Starbucks (town centre) Car lease scheme Main Responsibilities Tenancy and property management: Deliver tenancy management services, ensuring policies and procedures are adhered to. Monitor and control the progress of empty properties to meet targets and minimise revenue loss. Carry out accompanied viewings and assess tenancy suitability in line with allocation policies and Complete tenancy sign-ups, ensuring agreements are fully explained and understood. Conduct tenancy visits to sustain tenancies, identify support needs, and coordinate appropriate interventions. Address tenancy breaches, including investigating abandoned properties. Community & Neighbourhood Engagement: Provide excellent customer service to ensure tenants and residents take pride in their homes and communities. Highlight and address emerging estate and community issues affecting sustainability. Manage anti-social behaviour cases with a proactive approach, focusing on early intervention. Support neighbourhood engagement events, working with stakeholders to improve estate management and service delivery Actively promote customer involvement and encourage participation in decision-making. Partnerships & Compliance Collaborate with internal departments and external agencies to resolve tenancy and community challenges Ensure compliance with health & safety policies, gas and electrical access requirements, and safeguarding procedures. Develop and maintain strong working relationships with partner organisations to create thriving neighbourhoods. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Skills, Competence, Experience Required Strong understanding of housing legislation and social housing challenges. Awareness of housing management governance and best practices. Sound judgment and decision-making skills. Ability to prioritise workload, meet deadlines, and handle pressure effectively. Strong written, verbal, and interpersonal communication skills. Ability to work independently and as part of a team. Competence in using housing management systems and maintaining accurate records. Customer-focused approach to service delivery. The role requires resilience, empathy and conflict resolution skills. A full UK driving licence and access to a personal vehicle are essential for this role, due to travel requirements across the region . Working environment This role requires a personal safety device. Post will predominately be required to work in the neighbourhood on a daily basis, in a variety of weather conditions and be required to walk distances and climb stairs whilst carrying equipment. Some working from home or in an office environment. Visiting tenants in a range of properties, including high rise flats. Occasional exposure to risks associated with working in social housing properties, including potentially challenging or unsanitary conditions. May include occasional evening or weekend work to attend meetings. Must follow health and safety protocols when visiting properties including wearing PPE in certain environments. CLOSING DATE FOR APPLICATIONS IS 20 MARCH 2026 INTERVIEWS WILL BE HELD 27 MARCH 2026 For more about us, visit (url removed) We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
10/03/2026
Full time
Job Title: Neighbourhood Officer Team: Neighbourhood Service: Neighbourhoods Responsible to: Neighbourhood Manager Salary £33,330 This job is working for Ongo Job Summary The Neighbourhood Officer plays a key role in managing and allocating housing properties, ensuring fair and efficient lettings, and providing high-quality tenancy management services. With a strong customer focus, the role involves supporting residents, resolving tenancy-related issues, and maintaining safe, sustainable communities. This role involves working closely with internal teams and external agencies to address community issues, support tenancy sustainment and promote resident engagement. Benefits of working with Ongo include: 30 days paid holiday plus bank holidays and your birthday off Exceptional leave 15 hours per year paid volunteering Annual pay review Mileage reimbursement at 46p per mile Free parking (pass provided) No sick days voucher 9.5% pension contribution (Aviva) 3x salary life assurance policy Enhanced maternity/paternity pay Simply Health package (including Pro-counselling for family members) Housing Perks Agile working Home working equipment provided Local gym discounts Discounts at Costa and Starbucks (town centre) Car lease scheme Main Responsibilities Tenancy and property management: Deliver tenancy management services, ensuring policies and procedures are adhered to. Monitor and control the progress of empty properties to meet targets and minimise revenue loss. Carry out accompanied viewings and assess tenancy suitability in line with allocation policies and Complete tenancy sign-ups, ensuring agreements are fully explained and understood. Conduct tenancy visits to sustain tenancies, identify support needs, and coordinate appropriate interventions. Address tenancy breaches, including investigating abandoned properties. Community & Neighbourhood Engagement: Provide excellent customer service to ensure tenants and residents take pride in their homes and communities. Highlight and address emerging estate and community issues affecting sustainability. Manage anti-social behaviour cases with a proactive approach, focusing on early intervention. Support neighbourhood engagement events, working with stakeholders to improve estate management and service delivery Actively promote customer involvement and encourage participation in decision-making. Partnerships & Compliance Collaborate with internal departments and external agencies to resolve tenancy and community challenges Ensure compliance with health & safety policies, gas and electrical access requirements, and safeguarding procedures. Develop and maintain strong working relationships with partner organisations to create thriving neighbourhoods. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Skills, Competence, Experience Required Strong understanding of housing legislation and social housing challenges. Awareness of housing management governance and best practices. Sound judgment and decision-making skills. Ability to prioritise workload, meet deadlines, and handle pressure effectively. Strong written, verbal, and interpersonal communication skills. Ability to work independently and as part of a team. Competence in using housing management systems and maintaining accurate records. Customer-focused approach to service delivery. The role requires resilience, empathy and conflict resolution skills. A full UK driving licence and access to a personal vehicle are essential for this role, due to travel requirements across the region . Working environment This role requires a personal safety device. Post will predominately be required to work in the neighbourhood on a daily basis, in a variety of weather conditions and be required to walk distances and climb stairs whilst carrying equipment. Some working from home or in an office environment. Visiting tenants in a range of properties, including high rise flats. Occasional exposure to risks associated with working in social housing properties, including potentially challenging or unsanitary conditions. May include occasional evening or weekend work to attend meetings. Must follow health and safety protocols when visiting properties including wearing PPE in certain environments. CLOSING DATE FOR APPLICATIONS IS 20 MARCH 2026 INTERVIEWS WILL BE HELD 27 MARCH 2026 For more about us, visit (url removed) We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
Facilities Manager 6 month contract Hybrid Glasgow £175 per day Harvey Nash's public sector client is seeking an experienced Facilities Manager to oversee the day-to-day management, maintenance, and health & safety operations of a busy office site. You will play a key role in promoting a safe, inclusive workplace and ensuring the building operates efficiently and compliantly. Key Responsibilities: Manage daily facilities operations and oversee building maintenance activities. Work closely with contract maintenance providers and procurement teams. Conduct regular inspections, respond to maintenance requests, and prioritise tasks. Coordinate external contractors for repairs, upgrades, and planned works. Ensure compliance with health & safety legislation and conduct audits and risk assessments (eg, fire safety). Maintain systems including heating, alarms, and security equipment. Monitor budgets and ensure value for money across contracts. Provide clear health, safety, and facilities guidance to leadership and colleagues. Develop staff communications on building updates and workplace wellbeing. Support a Facilities Assistant and a small network of H&S liaison officers. Essential Experience: Strong background in a facilities management role. Managing contract maintenance providers. Coordinating planned and reactive maintenance. Excellent written and verbal communication skills, with the ability to simplify technical information. Ability to build strong working relationships and drive continuous improvement. Desirable: Formal FM or H&S qualification (NEBOSH/IOSH).
10/03/2026
Contract
Facilities Manager 6 month contract Hybrid Glasgow £175 per day Harvey Nash's public sector client is seeking an experienced Facilities Manager to oversee the day-to-day management, maintenance, and health & safety operations of a busy office site. You will play a key role in promoting a safe, inclusive workplace and ensuring the building operates efficiently and compliantly. Key Responsibilities: Manage daily facilities operations and oversee building maintenance activities. Work closely with contract maintenance providers and procurement teams. Conduct regular inspections, respond to maintenance requests, and prioritise tasks. Coordinate external contractors for repairs, upgrades, and planned works. Ensure compliance with health & safety legislation and conduct audits and risk assessments (eg, fire safety). Maintain systems including heating, alarms, and security equipment. Monitor budgets and ensure value for money across contracts. Provide clear health, safety, and facilities guidance to leadership and colleagues. Develop staff communications on building updates and workplace wellbeing. Support a Facilities Assistant and a small network of H&S liaison officers. Essential Experience: Strong background in a facilities management role. Managing contract maintenance providers. Coordinating planned and reactive maintenance. Excellent written and verbal communication skills, with the ability to simplify technical information. Ability to build strong working relationships and drive continuous improvement. Desirable: Formal FM or H&S qualification (NEBOSH/IOSH).
Guildmore Planned Works team is seeking a proactive and experienced Site Manager to join us on a permanent basis. Reporting to the Contracts Manager, you will be responsible for the onsite supervision of supply chain partners, ensuring the timely delivery of contracted work orders to high-quality standards. You ll ensure that all works are delivered in compliance with contract specifications, health and safety regulations, and customer satisfaction requirements. Ideally, you will have experience in fire safety disciplines including fire stopping, fire door remediation, and related compliance works making this an excellent opportunity for someone with a background in planned maintenance and safety-critical environments. Key ResponsibilitiesPlanning & Delivery Review all work orders and specifications before authorising commencement, identifying and reporting any discrepancies to the Operations Manager. Continuously review and update the contract works programme, focusing on critical path issues to avoid delays. Prepare, manage, and monitor RAMS (Risk Assessments and Method Statements) and toolbox talks, ensuring strict adherence to Health & Safety regulations. Record and log instructions, variations, and additional works as directed by the client, providing early warnings on potential delays or disruptions. Collaborate closely with the Resident Liaison Officer (RLO) and administrators, providing timely updates on planned activities to facilitate clear communication with residents. Produce detailed property condition reports and photographic records prior to the start of any works. Plan, program, and coordinate the activities of operatives and the supply chain to ensure efficient and timely progress with minimal disruption to residents. Compliance & Quality Ensure all operatives and subcontractors are properly inducted and adhere to site safety protocols, including the use of PPE. Conduct regular site inspections to monitor progress, ensuring alignment with project specifications and schedules. Liaise with the project Quantity Surveyor to stay informed of commercial requirements and potential risks. Plan and review work carried out by operatives and subcontractors, addressing any issues promptly. Prepare snagging lists and confirm satisfactory visual inspections of works at the earliest opportunity. Adhere to the Guildmore Quality, Environmental, and Management System (QEMS), ensuring timely and accurate site reports. Uphold strict confidentiality and compliance with all company policies and procedures. Leadership & Representation Act as a representative of Guildmore, promoting equality, diversity, and inclusion in all activities. Champion our Safety-First culture and support sustainability and environmental improvement initiatives. Candidate RequirementsEssential Experience working in social housing. Solid understanding of planned works, including internal and external refurbishments. Strong Health & Safety awareness and site management skills. Commercial awareness and ability to manage operational costs and risks. Client management and effective communication experience. Experience in managing supply chains and subcontractors. Desirable Experience in fire safety works, including: Fire stopping Fire door inspections and remediation Compliance with post-Grenfell fire safety regulations Awareness of ISO 9001 & 14001 standards and commitment to quality and environmental compliance. What We Offer Competitive salary and benefits package. A supportive, family-owned company culture that values collaboration, respect, and long-term relationships. Career development and training opportunities in a growing, mission-driven business.
09/03/2026
Full time
Guildmore Planned Works team is seeking a proactive and experienced Site Manager to join us on a permanent basis. Reporting to the Contracts Manager, you will be responsible for the onsite supervision of supply chain partners, ensuring the timely delivery of contracted work orders to high-quality standards. You ll ensure that all works are delivered in compliance with contract specifications, health and safety regulations, and customer satisfaction requirements. Ideally, you will have experience in fire safety disciplines including fire stopping, fire door remediation, and related compliance works making this an excellent opportunity for someone with a background in planned maintenance and safety-critical environments. Key ResponsibilitiesPlanning & Delivery Review all work orders and specifications before authorising commencement, identifying and reporting any discrepancies to the Operations Manager. Continuously review and update the contract works programme, focusing on critical path issues to avoid delays. Prepare, manage, and monitor RAMS (Risk Assessments and Method Statements) and toolbox talks, ensuring strict adherence to Health & Safety regulations. Record and log instructions, variations, and additional works as directed by the client, providing early warnings on potential delays or disruptions. Collaborate closely with the Resident Liaison Officer (RLO) and administrators, providing timely updates on planned activities to facilitate clear communication with residents. Produce detailed property condition reports and photographic records prior to the start of any works. Plan, program, and coordinate the activities of operatives and the supply chain to ensure efficient and timely progress with minimal disruption to residents. Compliance & Quality Ensure all operatives and subcontractors are properly inducted and adhere to site safety protocols, including the use of PPE. Conduct regular site inspections to monitor progress, ensuring alignment with project specifications and schedules. Liaise with the project Quantity Surveyor to stay informed of commercial requirements and potential risks. Plan and review work carried out by operatives and subcontractors, addressing any issues promptly. Prepare snagging lists and confirm satisfactory visual inspections of works at the earliest opportunity. Adhere to the Guildmore Quality, Environmental, and Management System (QEMS), ensuring timely and accurate site reports. Uphold strict confidentiality and compliance with all company policies and procedures. Leadership & Representation Act as a representative of Guildmore, promoting equality, diversity, and inclusion in all activities. Champion our Safety-First culture and support sustainability and environmental improvement initiatives. Candidate RequirementsEssential Experience working in social housing. Solid understanding of planned works, including internal and external refurbishments. Strong Health & Safety awareness and site management skills. Commercial awareness and ability to manage operational costs and risks. Client management and effective communication experience. Experience in managing supply chains and subcontractors. Desirable Experience in fire safety works, including: Fire stopping Fire door inspections and remediation Compliance with post-Grenfell fire safety regulations Awareness of ISO 9001 & 14001 standards and commitment to quality and environmental compliance. What We Offer Competitive salary and benefits package. A supportive, family-owned company culture that values collaboration, respect, and long-term relationships. Career development and training opportunities in a growing, mission-driven business.
Site Manager - Planned Maintenance 50-60k North West London Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Kitchen and Bathroom refurbishment program across North West London. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!
09/03/2026
Full time
Site Manager - Planned Maintenance 50-60k North West London Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Kitchen and Bathroom refurbishment program across North West London. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!
To lead on the planning for, and provision of, repair and maintenance services of all of the Council's land and property excluding grounds maintenance; To play a lead role in preparation of budgets, briefings, reports and provide advice to members and other officers on technical services issues. Client Details Serving a population of 91,000 in North West Surrey, focusing on local services like planning, housing, and environmental protection. The (Apply online only) strategy prioritizes environmental protection, community health, economic growth, and financial sustainability. Key initiatives include town-center regeneration and park improvements. Description Preparation of capital and revenue expenditure budgets Preparation and management of maintenance and repair contracts for both building work and mechanical and electrical work Identification of opportunities for cost savings and optimal use of money To provide clear, timely and effective advice to the organisation on government legislation and building trends Work with internal departments, in particular the Community Services Team To confidently engage with occupiers, consultants and the supply chain Preparation and maintenance of internal budgets and recommendations Management of tender processes Management of contract compliance Compliance with and driving Council's sustainability policies Optimising energy usage Key health and safety role Profile A successful Interim Technical Services Manager should have: Proven experience in construction management within the public sector. Strong knowledge of technical services and industry standards. Background in Building Surveying Excellent organisational and problem-solving skills. Ability to lead and manage teams effectively. Experience in commercial regeneration & public space projects Strong communication skills to work with diverse stakeholders. Commitment to delivering high-quality results in a temporary role. Job Offer Competitive daily rate between GBP 450 and GBP 550. Temporary position with potential for impactful contributions. Opportunity to work within the public sector construction industry. If you are an experienced Interim Technical Services Manager ready to make a difference, we encourage you to apply today!
09/03/2026
Contract
To lead on the planning for, and provision of, repair and maintenance services of all of the Council's land and property excluding grounds maintenance; To play a lead role in preparation of budgets, briefings, reports and provide advice to members and other officers on technical services issues. Client Details Serving a population of 91,000 in North West Surrey, focusing on local services like planning, housing, and environmental protection. The (Apply online only) strategy prioritizes environmental protection, community health, economic growth, and financial sustainability. Key initiatives include town-center regeneration and park improvements. Description Preparation of capital and revenue expenditure budgets Preparation and management of maintenance and repair contracts for both building work and mechanical and electrical work Identification of opportunities for cost savings and optimal use of money To provide clear, timely and effective advice to the organisation on government legislation and building trends Work with internal departments, in particular the Community Services Team To confidently engage with occupiers, consultants and the supply chain Preparation and maintenance of internal budgets and recommendations Management of tender processes Management of contract compliance Compliance with and driving Council's sustainability policies Optimising energy usage Key health and safety role Profile A successful Interim Technical Services Manager should have: Proven experience in construction management within the public sector. Strong knowledge of technical services and industry standards. Background in Building Surveying Excellent organisational and problem-solving skills. Ability to lead and manage teams effectively. Experience in commercial regeneration & public space projects Strong communication skills to work with diverse stakeholders. Commitment to delivering high-quality results in a temporary role. Job Offer Competitive daily rate between GBP 450 and GBP 550. Temporary position with potential for impactful contributions. Opportunity to work within the public sector construction industry. If you are an experienced Interim Technical Services Manager ready to make a difference, we encourage you to apply today!
The Role We are seeking an experienced Site Manager to lead external works and SHDF (Social Housing Decarbonisation Fund) retrofit projects across social housing stock within occupied properties. As a Site Manager you will be responsible for ensuring that all external and energy efficiency upgrades including cladding installations, insulation, window and door replacements, roofing, and associated building fabric improvements are delivered safely, efficiently, and to the highest standards of energy performance and compliance across the Barnsley area. Working closely with Contracts Managers, Resident Liaison Officers (RLOs), and subcontractors to ensure projects are completed on time, on budget, and with minimal disruption to residents. Key Responsibilities Manage and coordinate day-to-day site operations on multiple external and SHDF retrofit projects throughout the Barnsley area Supervise trades and subcontractors carrying out cladding, insulation, window/door replacements, roofing, and other energy efficiency-related works. Ensure all works meet SHDF requirements, building regulations, and energy performance standards (e.g., PAS 2035, EPC targets, etc.). Maintain site health & safety compliance, carrying out regular inspections and toolbox talks. Liaise with Resident Liaison Officers to communicate works and minimise disruption to tenants. Carry out pre-start meetings, progress reports, and handover inspections. Monitor quality, productivity, and materials use against programme and budget targets. Identify and report variations, issues, or non-conformances promptly to the Contracts Manager. Ensure accurate and timely record keeping including photos, permits, and completion documents. Requirements Proven experience as a Site Manager within external works, energy efficiency retrofits, SHDF projects, or social housing refurbishment (essential) Working knowledge of cladding installations, insulation systems, building fabric upgrades, and SHDF retrofit works (essential) Strong Health & Safety knowledge and ability to enforce site compliance (SMSTS required) and CSCS Gold or Black Excellent leadership and communication skills able to manage teams, subcontractors, and client expectations Full UK Driving Licence (essential)
07/03/2026
Contract
The Role We are seeking an experienced Site Manager to lead external works and SHDF (Social Housing Decarbonisation Fund) retrofit projects across social housing stock within occupied properties. As a Site Manager you will be responsible for ensuring that all external and energy efficiency upgrades including cladding installations, insulation, window and door replacements, roofing, and associated building fabric improvements are delivered safely, efficiently, and to the highest standards of energy performance and compliance across the Barnsley area. Working closely with Contracts Managers, Resident Liaison Officers (RLOs), and subcontractors to ensure projects are completed on time, on budget, and with minimal disruption to residents. Key Responsibilities Manage and coordinate day-to-day site operations on multiple external and SHDF retrofit projects throughout the Barnsley area Supervise trades and subcontractors carrying out cladding, insulation, window/door replacements, roofing, and other energy efficiency-related works. Ensure all works meet SHDF requirements, building regulations, and energy performance standards (e.g., PAS 2035, EPC targets, etc.). Maintain site health & safety compliance, carrying out regular inspections and toolbox talks. Liaise with Resident Liaison Officers to communicate works and minimise disruption to tenants. Carry out pre-start meetings, progress reports, and handover inspections. Monitor quality, productivity, and materials use against programme and budget targets. Identify and report variations, issues, or non-conformances promptly to the Contracts Manager. Ensure accurate and timely record keeping including photos, permits, and completion documents. Requirements Proven experience as a Site Manager within external works, energy efficiency retrofits, SHDF projects, or social housing refurbishment (essential) Working knowledge of cladding installations, insulation systems, building fabric upgrades, and SHDF retrofit works (essential) Strong Health & Safety knowledge and ability to enforce site compliance (SMSTS required) and CSCS Gold or Black Excellent leadership and communication skills able to manage teams, subcontractors, and client expectations Full UK Driving Licence (essential)
About the Company Our client is one of the UK s largest providers of residential retrofit solutions for decarbonisation. Working across both social housing and private homes, they deliver large-scale programmes designed to improve energy efficiency and support the transition to low-carbon technologies. Due to continued growth, they are now seeking a Tenant Liaison Officer to join their operations team in the Lancashire area on a Permanent Basis The Role As a Tenant Liaison Officer, you will act as the key link between residents, site teams, and clients during refurbishment and retrofit works carried out within occupied homes. Your role is to ensure residents are kept informed, supported, and satisfied throughout the project, helping ensure works are delivered smoothly and professionally. Key Responsibilities Provide support to residents before, during and after works to their homes Act as the main point of contact for residents during projects Identify vulnerable tenants and ensure additional support is provided Arrange and manage access appointments for works Carry out resident inductions and property condition surveys Organise and attend consultation and engagement events Maintain resident records in line with GDPR requirements Work closely with site teams, subcontractors and clients to resolve issues Support community engagement and social value initiatives Requirements Minimum 1 year experience in a customer-facing role within the construction industry Liaison Officer experience is essential Strong communication and customer service skills Good organisation and problem-solving abilities Understanding of health & safety on construction sites Basic knowledge of GDPR and data protection Full UK driving licence Desirable: Experience working with housing associations or social housing Understanding of retrofit or energy efficiency works Personal Attributes Friendly, approachable and empathetic Proactive and organised Reliable and able to meet deadlines Able to work independently and as part of a team If you have experience in a customer-facing role within construction or housing and are looking to work on projects that improve homes and communities, we would love to hear from you.
06/03/2026
Full time
About the Company Our client is one of the UK s largest providers of residential retrofit solutions for decarbonisation. Working across both social housing and private homes, they deliver large-scale programmes designed to improve energy efficiency and support the transition to low-carbon technologies. Due to continued growth, they are now seeking a Tenant Liaison Officer to join their operations team in the Lancashire area on a Permanent Basis The Role As a Tenant Liaison Officer, you will act as the key link between residents, site teams, and clients during refurbishment and retrofit works carried out within occupied homes. Your role is to ensure residents are kept informed, supported, and satisfied throughout the project, helping ensure works are delivered smoothly and professionally. Key Responsibilities Provide support to residents before, during and after works to their homes Act as the main point of contact for residents during projects Identify vulnerable tenants and ensure additional support is provided Arrange and manage access appointments for works Carry out resident inductions and property condition surveys Organise and attend consultation and engagement events Maintain resident records in line with GDPR requirements Work closely with site teams, subcontractors and clients to resolve issues Support community engagement and social value initiatives Requirements Minimum 1 year experience in a customer-facing role within the construction industry Liaison Officer experience is essential Strong communication and customer service skills Good organisation and problem-solving abilities Understanding of health & safety on construction sites Basic knowledge of GDPR and data protection Full UK driving licence Desirable: Experience working with housing associations or social housing Understanding of retrofit or energy efficiency works Personal Attributes Friendly, approachable and empathetic Proactive and organised Reliable and able to meet deadlines Able to work independently and as part of a team If you have experience in a customer-facing role within construction or housing and are looking to work on projects that improve homes and communities, we would love to hear from you.
We are recruiting for a Temporary Accommodation Officer to join a busy Housing team within a Local Authority in the West Midlands. This role will support the Housing Options team in managing temporary accommodation for households experiencing homelessness. Key responsibilities include assisting with property sign-ups, issuing keys or fobs, and ensuring residents understand the terms of their licence agreement and expectations while living in temporary accommodation. You will also help monitor occupancy and manage rent accounts by preparing weekly rent statements, carrying out occupancy checks, and reporting any rent arrears or payment issues to Housing Options Officers. The role will involve recording and reporting any anti-social or unacceptable behaviour, serving warning letters or Notices to Quit when required, and attending lock changes or police requests where necessary. You will also be responsible for carrying out health and safety checks across temporary accommodation properties, ensuring repairs are completed promptly, undertaking weekly fire alarm testing, and arranging periodic fire drills. We are looking for a professional and organised individual with strong communication skills who can deliver a high level of customer service to households during what can often be a difficult and stressful time. Previous experience within housing, homelessness, or tenancy management, particularly within a local authority environment, would be advantageous. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
06/03/2026
Contract
We are recruiting for a Temporary Accommodation Officer to join a busy Housing team within a Local Authority in the West Midlands. This role will support the Housing Options team in managing temporary accommodation for households experiencing homelessness. Key responsibilities include assisting with property sign-ups, issuing keys or fobs, and ensuring residents understand the terms of their licence agreement and expectations while living in temporary accommodation. You will also help monitor occupancy and manage rent accounts by preparing weekly rent statements, carrying out occupancy checks, and reporting any rent arrears or payment issues to Housing Options Officers. The role will involve recording and reporting any anti-social or unacceptable behaviour, serving warning letters or Notices to Quit when required, and attending lock changes or police requests where necessary. You will also be responsible for carrying out health and safety checks across temporary accommodation properties, ensuring repairs are completed promptly, undertaking weekly fire alarm testing, and arranging periodic fire drills. We are looking for a professional and organised individual with strong communication skills who can deliver a high level of customer service to households during what can often be a difficult and stressful time. Previous experience within housing, homelessness, or tenancy management, particularly within a local authority environment, would be advantageous. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Customer Liaison Officer Location: On-site / Field-based Industry: Energy Efficiency & Renewables Company Vehicle Provided Our client is a well-established installation company with over 10 years experience in the industry. They specialise in a wide range of domestic energy efficiency and renewable solutions, including: Gas boiler replacements External wall insulation Underfloor insulation Loft insulation Cavity wall insulation Solar panels Air source heat pumps Due to continued growth, they are looking to recruit a highly motivated Customer Liaison Officer with previous experience in a similar role to join their team. Key Responsibilities Acting as the main point of contact for customers on site, ensuring clear and consistent communication throughout installations Building and maintaining strong customer relationships through excellent service Reporting regularly to the Project Manager regarding ongoing works, issues, and customer feedback Liaising with the Customer Service team to monitor and respond to customer feedback Ensuring all customer enquiries are logged and responded to promptly Assisting Site Managers by monitoring ongoing installations on site Instructing installation teams to ensure works are completed in line with company quality standards and health & safety policies The Successful Candidate Will: Have previous experience in a Customer Liaison Officer (or similar customer-facing/site-based) role Possess strong organisational skills with the ability to prioritise and multi-task Have excellent written and verbal communication skills Be proactive, professional, and enthusiastic about delivering outstanding customer service Hold a full UK driving licence What s On Offer Company vehicle Company mobile phone Company laptop Opportunity to join a growing and reputable company within the renewables and energy efficiency sector
05/03/2026
Full time
Customer Liaison Officer Location: On-site / Field-based Industry: Energy Efficiency & Renewables Company Vehicle Provided Our client is a well-established installation company with over 10 years experience in the industry. They specialise in a wide range of domestic energy efficiency and renewable solutions, including: Gas boiler replacements External wall insulation Underfloor insulation Loft insulation Cavity wall insulation Solar panels Air source heat pumps Due to continued growth, they are looking to recruit a highly motivated Customer Liaison Officer with previous experience in a similar role to join their team. Key Responsibilities Acting as the main point of contact for customers on site, ensuring clear and consistent communication throughout installations Building and maintaining strong customer relationships through excellent service Reporting regularly to the Project Manager regarding ongoing works, issues, and customer feedback Liaising with the Customer Service team to monitor and respond to customer feedback Ensuring all customer enquiries are logged and responded to promptly Assisting Site Managers by monitoring ongoing installations on site Instructing installation teams to ensure works are completed in line with company quality standards and health & safety policies The Successful Candidate Will: Have previous experience in a Customer Liaison Officer (or similar customer-facing/site-based) role Possess strong organisational skills with the ability to prioritise and multi-task Have excellent written and verbal communication skills Be proactive, professional, and enthusiastic about delivering outstanding customer service Hold a full UK driving licence What s On Offer Company vehicle Company mobile phone Company laptop Opportunity to join a growing and reputable company within the renewables and energy efficiency sector
Site Manager - Voids & Planned Maintenance 50-60k Guildford Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Planned Maintenance and Voids refurbishment program throughout Guildford. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!
05/03/2026
Full time
Site Manager - Voids & Planned Maintenance 50-60k Guildford Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Planned Maintenance and Voids refurbishment program throughout Guildford. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!
Position: Health & Safety Officer Location: Based Leeds Client: My client works on building envelope and general construction projects around the UK. They have a full order book and are expanding. They are currently looking to recruit a Health and Safety Advisor Skills & Responsibilities: The person needs to be fully qualified with experience in the construction industry. They must hold a minimum of NEBOSH qualification. The role will include the following Regular site visits to multiple locations Preparing Site safety audits Preparing Risk assessments and RAMS as required. On site training including bulletins, toolbox talks etc for employees Attending Health and Safety meetings for clients and in house including presentations where required Completion of pre-qualification questionnaires as required Dealing with any accidents and reporting Maintaining near miss reports and data Assisting with insurance renewals and reports Dealing with annual safety inspections and Achilles renewals etc Identifying risks to the business and implementing changes required Ability to work with others and have good communication skills You must also have a good career record with other build contractors/sub contractors - In return you can expect all the benefits of working for a leading specialist company who will help you progress your career. Good salary and benefits can be expected for the successful candidate (salary dependent on experience).
05/03/2026
Full time
Position: Health & Safety Officer Location: Based Leeds Client: My client works on building envelope and general construction projects around the UK. They have a full order book and are expanding. They are currently looking to recruit a Health and Safety Advisor Skills & Responsibilities: The person needs to be fully qualified with experience in the construction industry. They must hold a minimum of NEBOSH qualification. The role will include the following Regular site visits to multiple locations Preparing Site safety audits Preparing Risk assessments and RAMS as required. On site training including bulletins, toolbox talks etc for employees Attending Health and Safety meetings for clients and in house including presentations where required Completion of pre-qualification questionnaires as required Dealing with any accidents and reporting Maintaining near miss reports and data Assisting with insurance renewals and reports Dealing with annual safety inspections and Achilles renewals etc Identifying risks to the business and implementing changes required Ability to work with others and have good communication skills You must also have a good career record with other build contractors/sub contractors - In return you can expect all the benefits of working for a leading specialist company who will help you progress your career. Good salary and benefits can be expected for the successful candidate (salary dependent on experience).
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and compliance services across social housing and public sector environments. We employ more than 1,500 people and support over 250 clients across London and the South East, helping keep residents safe and properties fully compliant. We are recruiting for an experienced Mechanical Site Manager to support delivery across our social housing programmes in Southampton and the surrounding areas. The Mechanical Site Manager will be responsible for coordinating and managing the installation of heating systems across occupied and void social housing properties. This includes radiator replacements, heating pipework alterations, Heat Interface Unit (HIU) installations and associated electrical rewire activities. Working closely with an Electrical Supervisor and Resident Liaison Officer (RLO), you will oversee site operations, ensuring works are delivered safely, to specification and with minimal disruption to residents. This role requires strong technical knowledge, excellent stakeholder management and the ability to maintain high standards of quality, compliance and customer service. What You ll Do As a Mechanical Site Manager, your responsibilities will include: Managing day-to-day site activities across multiple occupied and void properties. Supervising mechanical and electrical operatives, subcontractors and specialist teams. Planning and coordinating radiator replacements, heating pipework alterations, HIU installations and associated electrical works. Monitoring progress against programme and addressing risks or delays. Ensuring all works comply with mechanical design specifications, manufacturer requirements and relevant Building Regulations. Conducting quality inspections and approving commissioning documentation and certification. Enforcing Health & Safety standards, including RAMS briefings, toolbox talks and site safety inspections. Working closely with Resident Liaison Officers to coordinate property access and minimise disruption to tenants. Attending client meetings and providing clear updates on site progress and performance. Maintaining accurate documentation including site diaries, installation records and commissioning documentation. About You To succeed as a Mechanical Site Manager, you will demonstrate: Proven experience managing mechanical installation works within social housing environments. SSSTS or SMSTS certification. Strong knowledge of radiator systems, HIUs, heating pipework and domestic plumbing systems. Experience overseeing electrical rewires at supervisory level. Experience working in occupied properties with strong awareness of resident care and safeguarding. Ability to read mechanical and electrical drawings and specifications. Strong leadership, communication and organisational skills. Good IT literacy, including digital job management systems and reporting tools. Desirable Mechanical engineering qualification (NVQ Level 3, HNC or equivalent). Experience installing or commissioning HIU systems. Asbestos Awareness certification. First Aid at Work. Experience working on energy efficiency or district heating programmes. What We Offer Salary up to £55,000 plus: Company vehicle and fuel card (business use) Pension scheme and life assurance 25 days holiday + bank holidays Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national organisation delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, offering long-term stability and genuine opportunities to grow your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.
05/03/2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and compliance services across social housing and public sector environments. We employ more than 1,500 people and support over 250 clients across London and the South East, helping keep residents safe and properties fully compliant. We are recruiting for an experienced Mechanical Site Manager to support delivery across our social housing programmes in Southampton and the surrounding areas. The Mechanical Site Manager will be responsible for coordinating and managing the installation of heating systems across occupied and void social housing properties. This includes radiator replacements, heating pipework alterations, Heat Interface Unit (HIU) installations and associated electrical rewire activities. Working closely with an Electrical Supervisor and Resident Liaison Officer (RLO), you will oversee site operations, ensuring works are delivered safely, to specification and with minimal disruption to residents. This role requires strong technical knowledge, excellent stakeholder management and the ability to maintain high standards of quality, compliance and customer service. What You ll Do As a Mechanical Site Manager, your responsibilities will include: Managing day-to-day site activities across multiple occupied and void properties. Supervising mechanical and electrical operatives, subcontractors and specialist teams. Planning and coordinating radiator replacements, heating pipework alterations, HIU installations and associated electrical works. Monitoring progress against programme and addressing risks or delays. Ensuring all works comply with mechanical design specifications, manufacturer requirements and relevant Building Regulations. Conducting quality inspections and approving commissioning documentation and certification. Enforcing Health & Safety standards, including RAMS briefings, toolbox talks and site safety inspections. Working closely with Resident Liaison Officers to coordinate property access and minimise disruption to tenants. Attending client meetings and providing clear updates on site progress and performance. Maintaining accurate documentation including site diaries, installation records and commissioning documentation. About You To succeed as a Mechanical Site Manager, you will demonstrate: Proven experience managing mechanical installation works within social housing environments. SSSTS or SMSTS certification. Strong knowledge of radiator systems, HIUs, heating pipework and domestic plumbing systems. Experience overseeing electrical rewires at supervisory level. Experience working in occupied properties with strong awareness of resident care and safeguarding. Ability to read mechanical and electrical drawings and specifications. Strong leadership, communication and organisational skills. Good IT literacy, including digital job management systems and reporting tools. Desirable Mechanical engineering qualification (NVQ Level 3, HNC or equivalent). Experience installing or commissioning HIU systems. Asbestos Awareness certification. First Aid at Work. Experience working on energy efficiency or district heating programmes. What We Offer Salary up to £55,000 plus: Company vehicle and fuel card (business use) Pension scheme and life assurance 25 days holiday + bank holidays Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national organisation delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, offering long-term stability and genuine opportunities to grow your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Canterbury office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. Site compound environment. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You Experience within social housing, refurbishment or retrofit works would be highly beneficial. Strong written and verbal communication skills Demonstrable track record of staying with previous employers for reasonable durations (we are looking for stability and commitment) Comfortable working from a site compound/welfare environment. Willing and able to travel around Canterbury to hand-deliver letters, carry outdoor knocks etc. Experience arranging appointments for multiple trades and managing access for works. Competent in Microsoft Excel (maintaining trackers for PIBIs, installs and programme booking). Organised. Positive, professional, and resilient in dealing with residents. Able to carry out pre-condition reports before works commence. Working from home may be permitted depending on project needs but must be agreed in advance this is primarily a site-based role. Full UK driving licence (essential). What We Offer A competitive salary package £30,000 - £35,000 per annum + car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
05/03/2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. The Role We re looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Canterbury office with travel to sites across the region. As the key link between our delivery teams and residents, you ll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. Site compound environment. You ll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You Experience within social housing, refurbishment or retrofit works would be highly beneficial. Strong written and verbal communication skills Demonstrable track record of staying with previous employers for reasonable durations (we are looking for stability and commitment) Comfortable working from a site compound/welfare environment. Willing and able to travel around Canterbury to hand-deliver letters, carry outdoor knocks etc. Experience arranging appointments for multiple trades and managing access for works. Competent in Microsoft Excel (maintaining trackers for PIBIs, installs and programme booking). Organised. Positive, professional, and resilient in dealing with residents. Able to carry out pre-condition reports before works commence. Working from home may be permitted depending on project needs but must be agreed in advance this is primarily a site-based role. Full UK driving licence (essential). What We Offer A competitive salary package £30,000 - £35,000 per annum + car allowance Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
G2 Recruitment Group Limited
Welwyn, Hertfordshire
Role: Private Sector Housing Officer Rate: 48 Start date: ASAP Working pattern: 2 days on site 37hrs One of my local authority clients in the Hertfordshire region are currently on the search for a Senior Private Sector Housing Officer. Role Duties: Investigation of complaints regarding housing in line with council policies and procedures, using the Housing Health and Safety Rating System (HHSRS). Where appropriate, to initiate and follow through formal enforcement action under Housing Act 2004. Mandatory licensing of houses in multiple occupation (HMOs) including investigation and enforcement of unlicensed HMOs. Investigating unlicensed HMO's carrying out rogue landlord work You will be required on site 2 days per week with the remaining 3 days working from home. Feel free to give me a call on (phone number removed) or email me. If this role is not suitable for you, feel free to refer someone. Kind Regards, Sakaar Lama
05/03/2026
Contract
Role: Private Sector Housing Officer Rate: 48 Start date: ASAP Working pattern: 2 days on site 37hrs One of my local authority clients in the Hertfordshire region are currently on the search for a Senior Private Sector Housing Officer. Role Duties: Investigation of complaints regarding housing in line with council policies and procedures, using the Housing Health and Safety Rating System (HHSRS). Where appropriate, to initiate and follow through formal enforcement action under Housing Act 2004. Mandatory licensing of houses in multiple occupation (HMOs) including investigation and enforcement of unlicensed HMOs. Investigating unlicensed HMO's carrying out rogue landlord work You will be required on site 2 days per week with the remaining 3 days working from home. Feel free to give me a call on (phone number removed) or email me. If this role is not suitable for you, feel free to refer someone. Kind Regards, Sakaar Lama
