Facilities Maintenance Specialist

Facilities Management Operative

Purpose
Maintains Arqiva's facilities, ensuring efficient and effective delivery of services such as cleaning, maintenance, catering, access and physical security, and energy management.

Location: This role is based in around North East England covering Newcastle Upon Tyne, Durham, Sunderland and surrounding areas.

We offer
• Up to £28,000 base salary
• Paid Overtime
• Company vehicle
• 6% pension contribution
• Private Medical
• 25 days annual leave
• Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
• Training provided to support City & Guilds certifications

Accountabilities
• Supervise third-party service providers to ensure adherence to contractual obligations
• Conduct regular inspections to ensure facilities are well-maintained and compliant with safety regulations.
• Ensure physical security measures are in place and functioning effectively.
• Respond/ provide 1st level support to and resolve facilities-related maintenance issues and emergencies promptly.
• Perform planned site maintenance tasks and inspections on allocated sites / buildings across the Corporate and Technical estate
• Complete all maintenance and repair electronic forms and attach required photos providing accurate information.
• Perform site quality inspections on sites allocated to third party contractors.
• Deliver building fabric, grounds maintenance, fence and gate repairs as required.
• Deliver statutory site safety and compliance tasks e.g. Legionella, Fire, Asbestos
• Maintain a Safety-First working environment with the wider team.
• Respond to and resolve facilities-related issues and emergencies promptly.
• Exceptional customer support and resolution feedback
• Efficient time management within SLA / Productivity
• Responsible for managing parts / inventory on their vehicles to enable 1st time fix

Skills
• Time Management - ability to manage time effectively and prioritise tasks in a fast-paced environment.
• Communication skills - collaborate with cross-functional teams, present technical info and provide training or support
• Project management - ability to manage one or multiple projects or project tasks and meet deadlines
• Power and Environment skills
• Site and Facilities Management skills along with tools and safety equipment e.g. Plumbing, Drainage, Painting, Carpentry, Bricklayer, roofing, landscaping and grounds maintenance, heating and boilers
• Health and safety - Knowledge of health and safety regulations and best practices

Knowledge & Experience
• A professional certification in facilities management or a related field or related experience is advantageous.
• Highly experienced in safely using a range of tools, equipment, and machinery relevant to the role.
• Flexibility in working hours / locations, incl. emergencies
• Practical expertise in maintenance tasks: plumbing, painting, carpentry, roofing, landscaping, and fencing, heating systems, boilers, drainage
• Willing to upskill to take on new tasks
• Successful history of managing van stock
• Working knowledge of and able to apply Safety, Health and Environment legislation, policies and procedures
• Clean driving licence