Letting Accounts Administrator

Harte Recruitment is proud to be partnering with a forward-thinking property company, specialising in residential lettings, client accounting, and Estate Agency support. They are now seeking a proactive and detail-oriented Letting Accounts Administrator to join their team. This is an excellent opportunity for an organised individual who is looking to develop their career, with clear progression routes and a structured programme for growth in responsibility, title, and package.

As a Lettings Accounts Administrator, you ll support tenants, landlords, and franchisees by managing tenancy administration, client accounting, compliance, CRM updates, rent payments, and first-line enquiries. The role also offers a clear staff development programme, with structured progression in responsibilities, title, and package. The strong focus on employee growth will be discussed further during the interview process.

The Package:

• £26,000 basic salary per annum
• Monday to Friday 09 00 (37 hours per week)
• Company pension scheme
• Regular company events
• Free onsite parking
• Clear development programme with structured career progression

The Letting Accounts Administrator Role:

• Provide first-line CRM and system support to the extended branch network and tenants
• Handle enquiries via email and phone, escalating issues when required
• Set up new rental properties, process move-ins and move-outs, and manage rent increases
• Organise annual gas checks and monitor compliance requirements (EICRs, EPCs, etc.)
• Allocate payments to tenant accounts and assist with landlord payment runs
• Chase rent arrears and manage tenancy deposit disputes
• Support administrative tasks including supplies ordering and attendance at industry events
• Identify and implement process improvements to enhance service and efficiency

The Person:

• Highly organised with excellent time management and multitasking skills
• Strong written and verbal communication skills
• Proactive, confident, and able to work on own initiative
• Professional, personable, and customer-focused
• Accurate handling of financial records and paperwork
• Technologically competent and quick to learn new systems
• Experience in lettings, client accounting, or property compliance is advantageous, not essential