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Our clients are seeking an experienced block/property manager (Hybrid/homebased) The Block Property Manager is primarily responsible for the delivery of management services to a portfolio of residential and, where applicable, mixed-use buildings and estates. This role will be the direct interface with the Client/Freeholder and Leaseholders within their portfolio. Property Inspections and Maintenance: Finance: Budgets and Client Accounts Insurance: Building, Directors and Officers insurance Meetings: EGMs, AGMs, Directors' and Residents' meetings Correspondence and Administration Breaches of the Lease Contractors Property Sales (Assignment of the Lease) Complaints General Property Inspections and Maintenance: Carry out periodic inspections of the property and prepare site reports for the client / landlord / residents' committee / insurance company Ensure compliance with Health & Safety Regulations and maintain accurate records of Risk Assessments, their dates and planned frequency for re-inspection. Record on the Data Station system and take action upon the findings of the Risk Assessments Undertake routine fire door inspections to communal fire doors in managed blocks under 18m, subject to passing the BRE Fire Door Course. Prepare budgets for each property within the portfolio and prepare notes of explanation for each property within the portfolio and ensure they are complete and approved two weeks prior to the billing period Liaise with clients / landlords to agree the service charge budget Assist the Client Accountant with preparation of the clients' annual accounts and liaise with the clients / landlords / leaseholders on the content of the prepared annual accounts Answer residents' queries Liaise with the Accounts teams in the production of requests for payment, service charge debtors, accounts production and all other accounting processes as agreed Ensure that the developments, including common areas, in the portfolio are fully insured, including property owners' and employers' liability cover (if applicable) to their full value and that the premiums are paid promptly Ensure that the Directors of Residential Management Companies have, or are offered, Legal Expense Insurance Offer both types of Out of Hours Service to clients Handle insurance claims and work with the Insurance Manager to ensure they are dealt with in a timely manner Meetings: Attend meetings on a regular basis as agreed with by the clients / landlords in accordance with the Management Agreement. (Meetings may be held outside standard working hours) Arrange with clients for the preparation of all meeting notes and action matters in accordance with the Management Agreement Liaise with clients in arranging AGMs and prepare calling notices ready for issue. Attend AGMs of RMC clients and EGMs as necessary. Circulate notes of meetings held with clients / landlords and all residents' committee and leaseholders residents. Correspondence & Administration: Correspond with clients / landlords / leaseholders and respond to residents' queries within the Residential Property Management response time guidelines. Complete Lease Checklists for all properties Circulate the minutes of meetings in a timely manner Maintain a brought forward system to ensure timeliness of procedures Circulate correspondence to Lessees/Residents regarding Health/Safety, Fire Regulations, parking etc arising from reports or noted on site visits Carry out statutory consultation with the lessees, and Residents Associations (if any) and fulfil all of the requirements of Section 20 Landlord & Tenant Act 1985 (as amended) in relation to all major works and all long term contracts as specified by the Act Advise on Company Law requirements in conjunction with the Company Secretariat Department Inform clients / landlords / leaseholders of their obligations in accordance with their Lease, Housing Acts and Landlord and Tenant Acts Advise management company directors on the extent of their authority and responsibilities Write to local estate agents in respect of unauthorised 'Sale' or 'Letting' boards Breaches of the Lease: Liaise with the client / landlord where the terms of the lease are not being adhered to by individual resident/leaseholder Advise residents involved in respect of any breach of the lease and assist the Client on any matter relating to the terms of the property lease Write to adjacent property owners where trespass, nuisance or other problems are occurring from specific dwellings Assist with enforcement of the terms of the lease Liaise with the client's appointed solicitor or the Professional Services Department where continual breach occurs Carry out the interviewing, selecting, appointing and supervision of contractors, to include Estate/Building Manager, porters, cleaners, yardmen, estate operative, gardener, handymen, as applicable Provide contractors with a specification of works and work orders for all works to be carried out. Ensure that all contractors have appropriate Public Liability Insurance and comply with current Health and Safety requirements and check they are registered on the Contractor Database Property Sales (Assignment of Lease): Respond to complaints from lessees & clients in a timely manner. Carry out all duties within TPI guidelines and RICS code of practice Ensure that FCA regulation guidelines are adhered to in all working practices and behave in accordance with these rules and Treating the Customer Fairly guidelines To complete all mandatory online training courses in a timely manner and to take part in optional training courses as considered appropriate by the Branch Manager To complete Construction Design and Management (CDM) training, IOSH training and other regulatory training as required and within a time frame to be agreed with the Regional Head To complete TPI Foundation Level 2 and Associate Level 3 training within a time frame to be agreed with the Regional Head Endeavour to remain informed of new relevant legislation and best practice guidelines.

A Housing Association is currently looking for a Lettings & Housing Officer on a temporary basis for about 6 months. Key responsibilities are as follows Showing the applicants properties at planned viewings Assessing applicants documents following allocation Communicating with applicants regarding additional information required or outcome Let homes and manage re-lets, ensuring void work is completed quickly and effectively. Empty homes should be let as soon as possible and to a standard that suits residents' needs Letting homes in Luton, Bedford, North London and Hatfield Provide an excellent personal landlord service to residents in a small patch of homes. This includes regular communication and meetings with each resident at home (at least annually), and being responsible for ensuring that any issues they have raised are resolved appropriately Welcome new residents to the A2B service, including a personal meeting in their homes, ensuring any issues are sorted out and their level of customer satisfaction is increased and maintained Ensure that any anti-social behaviour issues are dealt with appropriately and quickly, liaising with the caseworker, patrol team and external agencies where necessary Use resident feedback to identify common issues and develop plans to meet their individual and neighbourhood needs, thus improving their satisfaction levels Encourage and support residents to improve their involvement in their homes and local communities Ensure properties are maintained in a good condition by diagnosing, ordering and managing necessary repairs. Seek appropriate support from surveyors, specialist contractors and the asset management team, where necessary; and take overall responsibility for ensuring repairs are delivered quickly, effectively, economically and to the residents satisfaction Ensure communal areas and neighbourhoods are clean, safe and well maintained by working with the estate contact manager, contractors, caretakers or cleaners as required. You may be asked to manage cleaners or caretakers as part of your role Manage the work of the handyman and contractors that you engage and seek feedback on their work upon completion, feeding back to the contract management team Look at Locator to identify transfer opportunities for your residents, manage mutual exchange requests and discuss and assist with transfer applications To work to ensure the gas compliance performance for the patch is always maximised and to ensure access is obtained within the required timescales To be involved in resident consultation on cyclical maintenance and decent homes work, and to take the lead in dealing with any issues or complaints relating to such works, in consultation with Asset Management. Effectively manage the income and expenditure for all properties on your patch Manage and monitor a repairs budget ensuring you work within financial regulations and get best value from our contractors Collect rent and manage rent accounts, taking appropriate action to recover debt, referring cases for legal action where appropriate Calculate housing benefit entitlement for new residents and ensure residents have access to good benefit and debt advice PAYE £20.84 Umbrella £27.56 Essential requirements Must have a background in Lettings Must have a driving licence and your own car (own car only required when pool cars are unavailable) Happy to to travel to Luton, Bedford, North London and Hatfield to let properties Must be able to start immediately or on short notice

Role: Property Manager Location: Brighton Hours: Full time Salary: £25,000 - £28,000 per annum dependent on experience Our client is a local Estate agency who are looking to hire a Property Manager to join their growing team based in Brighton. The ideal candidate will have great communication skills and have excellent customer service skills. Additionally, they should be a good team player ready to join a friendly, close-knit team. Looking for someone to start around the beginning of March. The client is open weekdays from 8:45am - 5:30pm and Saturdays from 10:00am - 4:00pm. They require generally two Saturdays a month, if you work a Saturday, you are given a day off during the week. During the busy student season (August-September) this increases to working every other Saturday from 9:00am - 5:00pm. Benefits: Trader's permit so you can park anywhere Bonus after student season of £1,000 (end of September) Working only one day between Christmas and New Year The Requirements: Driver's Licence and own vehicle Excellent customer service, organised, team player Well-developed interpersonal and oral communications skills Computer Literate Ability to work on own initiative The Role: Advising landlords and tenants throughout the letting process Arranging property viewings and marketing rental properties Selecting reliable tenants and overseeing tenant referencing Preparing tenancy agreements, inventories, check-ins and check-outs Ensuring all lettings comply with current legal requirements Conducting mid-term inspections Managing end-of-tenancy processes, including deposit returns Advising landlords on market rents and building strong client relationships Coordinating property maintenance and liaising with contractors, cleaners, gardeners, inventory clerks and suppliers Resolving issues or disputes as they arise Keeping up to date with changes in lettings legislation If you're keen to join an exceptional, growing team who can offer a great working environment, then please apply to this Property Manager role below or call Jamie Watson on between 9:00am - 5:30pm.

Property Manager Salary: £27,000 - £30,000 DOE + Bonus Location: Brighton Hours: Monday-Friday, 8:45 AM-5:30 PM Saturdays: 10:00 AM-4:00 PM (1 in 3, with a day off in lieu during the week) Extended Saturday hours (9:00 AM-5:00 PM) apply during August and September. Please note that annual leave is restricted during this peak period. Requirements: Full UK driving licence and own vehicle essential - trader's permit provided Are you an experienced property professional with a background in lettings or property management? Would you like to join a thriving, friendly, and expanding independent agency in Brighton, where your contribution will be genuinely valued? This is an exciting opportunity to join a proactive and supportive team managing a portfolio of 70-90 properties-primarily student houses and HMOs. If you're organised, people-focused, and thrive in a fast-paced environment, we'd love to hear from you. Key Responsibilities: Advising landlords and tenants on the lettings process. Arranging and conducting viewings with prospective tenants. Selecting reliable and responsible tenants. Preparing tenancy agreements and coordinating inventories/check-outs. Overseeing referencing and compliance procedures. Marketing rental properties and ensuring legal requirements are met. Conducting mid-term property inspections. Managing deposit return processes and liaising with all parties at tenancy end. Building and maintaining relationships with landlords. Advising on current market rental values. Coordinating property maintenance and contractor schedules. Working collaboratively with contractors, cleaners, inventory clerks, and suppliers. Staying up to date with changes in lettings legislation. What We're Looking For: Previous experience in property management or lettings administration. Strong communication and interpersonal skills. Highly organised with the ability to manage multiple priorities. Confident using CRM systems and general IT platforms. Problem-solving mindset and a commitment to excellent customer service. Ability to work independently and as part of a close-knit team. Full UK driving licence and own transport. This is a fantastic opportunity to be part of a respected and expanding agency in Brighton. If you're ready to take the next step in your property career, apply today.

NRL are recruiting Electricians for upcoming work in Newcastle. Start Date : June/July 2026 Duration : 11-12 months work Requirements : Gold JIB, Pasma (desired) Job Spec : Office refurb Working Hours : 7.30am-4/5pm Mon-Fri Rates of Pay : CIS Mon - Fri 1st 37.5 hours - 26 Mid week OT & Sat 1st 6 hours - 33.80 Sat after 6 hours and Sun - 41.60 If this role is of interest to you, please submit your application and NRL will be in contact. The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future. We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.

NRL are recruiting Electricians for upcoming work in Leeds. Start Date : End of April/May Duration : 7 months Requirements : Gold JIB, Pasma (desired) Job Spec : Office refurb Working Hours : 7.30am-4/5pm Mon-Fri Rates of Pay : CIS Mon - Fri 1st 37.5 hours - 26 Mid week OT &Sat 1st 6 hours - 33.80 Sat after 6 hours and Sun - 41.60 If this role is of interest to you, please submit your application and NRL will be in touch. The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future. We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.

We are recruiting for a Cleaner to work on a construction site in Manchester, on behalf of our client who has a nationwide presence. Cleaner roles and responsibilities: Cleaning cabins Welfare cleaning Cleaner requirements: 2 x references from a previous Cleaner position Minimum of 1 year experience as a cleaner Cleaner Benefits 5 days a week Monday to Friday - 7:30am until 4:30pm 40 hours work a week Weekly pay If you are interested in this cleaner role or would like more information, please contact the Trades and Labour team at PSR Solutions.

Cleaner We have an opportunity for a Cleaner to work in Sittingbourne, Kent (ME9) for a well-established, national main contractor. Our client specialises in key construction projects such as new solar and wind farms throughout the UK. Key Benefits: Paid weekly Long term opportunity The position is not near to any public transport so you must have your own transport. The working hours are 8am to 12pm, 4 hours a day Monday to Friday 20 hours per week. You must have previous cleaning experience to be eligible for this vacancy. Please apply here or call (phone number removed) if you are interested.

Job Title: Large Site Cleaner Location: Wethersfield Salary: 31,200 Hours: Full-time, 48 hours per week, shifts on a rota between 08:00 and 20:00 Contract Type: Fixed-Term Contract, 12 months Purpose of the Role: The Cleaner is responsible for ensuring the site remains clean, hygienic, and well-presented, creating a safe and welcoming environment for all. The role involves both routine and reactive cleaning across a large, complex site, requiring strong attention to detail, reliability, and a professional approach. Duties and Responsibilities: The Cleaner will perform a variety of cleaning and hygiene tasks as directed by the Site Manager. Key duties include: Routine cleaning of internal areas, including offices, communal spaces, corridors, kitchens, and washrooms Cleaning and sanitising toilets, showers, and welfare facilities Floor care, including vacuuming, sweeping, mopping, buffing, and spot cleaning Emptying bins and safely disposing of waste, including recycling Restocking consumables such as soap, toilet rolls, and hand towels Cleaning glass, fixtures, door handles, and other high-touch surfaces External cleaning tasks, including litter picking, yard sweeping, and maintaining outdoor walkways Reporting any maintenance issues, damage, or health & safety concerns Ensuring cleaning equipment is used safely, stored securely, and maintained in good condition Required Skills: Previous experience in property or commercial cleaning Knowledge of cleaning solutions, equipment, and their safe use Awareness of health & safety standards and ability to follow procedures Strong attention to detail and commitment to high cleanliness standards Excellent communication and customer service skills Effective time management and ability to prioritise tasks Ability to work independently and as part of a team Physically fit and able to handle manual cleaning tasks Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.

URGENTLY REQUIRE EXPERIENCED CLEANING STAFF DOMESTIC / HOUSEKEEPING CLEANING PART TIME MUST BE AVAILABLE MON-FRIDAY 9-3PM DRIVING ADVANTAGEOUS MUST HAVE AT LEAST 1 FULL YEAR EXPERIENCE WE WORK AROUND SCHOOL HOURS MUST BE KNOWLEDGABLE OF THE WESTEND / JORDANHILL/ CITY

Job Title: Estate Services Scheme Operative Location: Roehampton Pay: 15.00 per hour PAYE 20 per hour LTD inc Holiday Hours: 35 hours per week (Monday to Friday) About the Role Service Care Solutions are seeking a reliable and practical Estate Services Scheme Operative to support the upkeep of a small residential estate in Roehampton for their Housing Association Client. The estate consists of multiple buildings residential scheme , and the role plays a key part in ensuring the communal areas remain safe, clean, and well maintained for residents. This is a hands-on role suited to someone with general maintenance, carpentry, or building skills , who takes pride in maintaining a high standard of service for residents. Key Responsibilities Maintain clean and tidy communal areas through spot cleaning such as sweeping, vacuuming, mopping, dusting, polishing, and litter picking. Sweep, disinfect, and maintain refuse chutes, bins, and bin areas where required. Use cleaning machinery such as jet washers or steam cleaners for deep cleaning tasks (training provided if needed). Carry out minor internal and external property repairs of a basic or semi-skilled nature. Tasks may include: Basic carpentry or joinery repairs Minor plumbing work (e.g. unblocking sinks or toilets) Internal painting Lock changes Graffiti removal Report repairs or defects that cannot be resolved to the maintenance department or line manager and follow up where necessary. Conduct inspections and submit reports when requested. Provide cover for colleagues when required. Act as a friendly point of contact for residents , assisting where possible or directing enquiries to the relevant team. Identify vulnerable residents and escalate concerns to the Scheme Manager or Housing Team where appropriate. Follow all Health and Safety procedures , ensuring safe working practices and proper use of PPE and equipment at all times. Skills & Experience Grounds maintenance experience desirable but not essential. Basic electrical knowledge desirable but not essential. Comfortable using basic IT systems. Friendly and professional manner when dealing with residents and visitors. Ability to work independently and take pride in maintaining high standards. Additional Information This role supports a community of older residents , so a respectful, patient, and professional attitude is essential. The duties listed above are not exhaustive and the successful candidate may occasionally be asked to undertake other tasks consistent with the role. To apply, contact Prakash today by emailing (url removed) or call (phone number removed).

I am working with one of my clients who are looking for a reliable cleaner to join their team in Purfleet. We need someone who has high standards in cleaning. Benefits: Weekly pay Potential for long term work Pay: 12.21+ Holiday Pay Location: Sovereign House, LE1 6TR Shift: 7am to 9am (Monday to Friday) Contract: Asap to August 2026 Duties involve: General cleaning of building Hoover, dusting, and mopping Make sure everything is clean Required experience: Must have cleaning experience and updated basic DBS . If you are interested, please call Fazeelath on (phone number removed)/send documents Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

I am working with one of my clients who are looking for a reliable cleaner to join their team in Bristol. We need someone who has high standards in cleaning. Benefits: Weekly pay Potential for long term work Pay: 12.21+ Holiday Pay Location: Floor all, Bristol Crown Court, BS1 1DA Shift: 5pm to 7pm (Monday to Friday) Contract: Asap to 24th April Duties involve: General cleaning of building Hoover, dusting, and mopping Make sure everything is clean Required experience: Must have cleaning experience and updated basic DBS . If you are interested, please call Fazeelath on (phone number removed)/send documents Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Role: Bus Cleaner We are looking for a number of Bus Cleaners to work for one of our client s Bus Depot. . Basic Duties: Cleaning Buses and Depot area Ideally with bus cleaning experience or Retail / Commercial Cleaning but training will be given. You will be required to clean buses/coaches - sweep , mop, wipe down all surfaces, clean out the drivers cabin, remove marks on windows, Deep Clean, Dust etc. Must have safety shoes but hi vis can be provided Maintain Company standards and ensure that all records are maintained correctly Any other duties as instructed by the Depot Management. Requirement: Must be flexible and hard working. Must be able to speak good English Shift Hours: 7.30pm to 3.30am Must be available 5 days a week including Saturday and Sunday as we operate 7days a week. Rates of Pay : £12.21 Per hour Immediate start and paid weekly.

CLEANER PEVENSEY, EAST SUSSEX BN24 START ASAP & ONGOING WORK PAY RATE 14 PER HOUR 3 HOURS PER DAY X 5 DAYS A WEEK BETWEEN 08:00-16:00 (FLEXIBLE WORK PATTERN AVAILABLE ) We require a Cleaner for a construction project on the outskirts of Eastbourne in Pevensey, East Sussex. You will be experienced in cleaning, key duties include: Cleaning site cabins, including the kitchen, welfare and communal areas. Maintaining a clean and tidy work environment Flagging when additional cleaning products are required You will need Cleaning experience Be able to provide references from previous employment Please apply for this role or for more information please contact Rob at Search on (phone number removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

CLEANER HAILSHAM EAST SUSSEX BN27 START ASAP & ONGOING WORK PAY RATE 20 PER HOUR 2 HOURS PER DAY X 3 DAYS A WEEK BETWEEN 08:00-16:00 (FLEXIBLE WORK PATTERN AVAILABLE ) We require a Cleaner for a construction project on the outskirts of Hailsham. You will be experienced in cleaning, duties include: Cleaning small site cabins, including the kitchen, welfare and communal areas. Maintaining a clean and tidy work environment You will need Cleaning experience Be able to provide references from previous employment Own transport ideally or close to the location Please apply for this role or for more information please contact Rob at Search on (phone number removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Clements Young are currently recruiting for a versatile Labourer/ Mobile Cleaner / Maintenance Operative to support a Social Housing contract in the Leeds area. We are seeking a proactive individual to prepare void properties for handover to new tenants. This role combines high-standard cleaning with basic maintenance and remedial work. You will be based out of the main office in Leeds, collecting a company vehicle daily to travel between properties. Key Responsibilities: Void Preparation (Primary): Conducting deep cleans and sparkle cleans to ensure all properties meet strict handover standards. Maintenance & Remedial Work: During quieter periods, you will assist with property upkeep, including: Touch-up painting and scuff repair. Installing curtain poles and tracks (using hand/power tools). Hanging curtains and window dressings. Logistics: Operating the company van to transport supplies and materials between sites Candidate Requirements: Full UK Driving License: Essential. You must be confident navigating the Leeds area in a commercial vehicle. Practical Experience: Must be competent with basic DIY tasks (drilling, screwing, painting) to install curtain poles and perform touch-ups to a professional standard. Cleaning Standards: Proven experience in professional cleaning or site clearance is required. Self-Management: As you will be working alone in void properties, you must be reliable and capable of managing your own workload without direct supervision. To Apply Please submit your CV. We are looking for candidates who are available for an immediate start and possess both the driving license and practical skills required.

Cleaner Location: Telford, TF3 Hours: Part Time- 5:00pm-8:00pm Monday-Friday Pay: £12.21 per hour Contract: Temp to Perm We are currently looking for a reliable and hardworking Cleaner to join our team, helping to maintain a clean, safe, and welcoming environment. Duties & Responsibilities General cleaning duties including sweeping, mopping, vacuuming, and dusting Cleaning toilets, kitchens, and communal areas Emptying bins and disposing of waste correctly Replenishing cleaning supplies and consumables Following health & safety and COSHH guidelines at all times Reporting any maintenance issues or hazards Requirements Previous cleaning experience Ability to work independently and manage time effectively Good attention to detail Reliable, punctual, and trustworthy Ability to follow instructions and health & safety procedures Desirable Experience within commercial buildings, offices, schools, or social housing Basic knowledge of cleaning products and equipment What We Offer Competitive hourly rate Consistent hours Training and PPE provided Friendly and supportive team environment

We are looking for 3/4 cleaners on-site to complete some sparkle clean's prior to customer's moving into the plot. You must have a valid CSCS card, full PPE and all your own cleaning equipment. Please contact Patrick on the below details for further information many thanks.

Cleaner Required - Sidcup - DA14 Job Duties - General cleaning, sweeping, mopping, wiping desks, emptying bins. This job is a cover but can lead to more work Pay rate: 13.79 Working Hours: - 16th, 18th and 20th of March (Monday, Wednesday and Friday) from 5pm till 8pm (17:00 to 20:00) Please send a CV to (url removed) or call (phone number removed).