3 jobs found

Interaction is an industry leading staffing support specialist who have been invited to act on behalf of our prestigious property development client with the recruitment of an experienced Executive Block Manager based out of their amazing offices in Liverpool. We are currently taking applications from experienced Senior Block Managers to join and lead our clients leashold property team. This role is ideal for someone who has previously managed large scale block/property property management, leasehold accounts, or service charge environments and is confident handling high-volume credit activity, third-party solicitor engagement, and can provide clear, timely updates to the upper management team. Our client Or client is one of the fastest growing fully integrated property development businesses within the north west and offers to opportunity to shape and lead a block management team in line with the companies strategic growth plans as well as offer the opportunity to work in a collaborative, entrepreneurial working culture with a real focus on autonomy and ownership with opportunities for career development and long-term progression. Key Responsibilities Lead and line manage a team of Block Managers, providing coaching, objective setting, performance reviews, and professional development aligned with industry standards. Oversee service delivery across the Block Management portfolio, including site inspections, statutory compliance (fire safety, FRA/EWS1, asbestos, lifts), major works coordination, and tenant engagement. Lead, support, and oversee Block Managers on the mobilisation of new developments, ensuring all mobilisation actions such as asset gathering, contract setup, compliance checks, and resident engagement are completed timely and to a high standard. Act as senior escalation point for leaseholder, freeholder, and contractor issues if other Block Managers can't resolve. Maintain relationships with key clients, attend board meetings and AGMs, and present management and financial reports. Oversee annual service charge budgeting and financial performance across all blocks, ensuring budgets are robust and recovered. Ensure statutory compliance and health & safety requirements are fully met, escalating risks and implementing corrective actions. Implement and monitor standard operating procedures, KPIs, and audits to maintain operational quality and data integrity. Lead process improvement projects to improve efficiency, consistency, and customer experience. Benefits 25 days holiday plus bank holidays Competitive salary Birthday day off Medicash employee benefit plan Death in service Pension Cycle to work scheme Experience The successful candidate needs to - Have 4 years extensive block management experience (preferably within a large scale block/property environment). Have preferably been in a similar style property role for at least the last 7 years. Be proactive, organised and able to manage a fast-paced workload with a high degree of accuracy and professionalism. Have extensive experience in residential block or estate management with solid technical knowledge of leases, service charges, landlord and tenant legislation. Have proven leadership experience managing Block Managers or equivalent teams, with strong coaching and performance management skills. Have direct experience or strong understanding of mobilisation of new residential developments into block management portfolios. Hold professional qualifications preferred (IRPM, RICS or equivalent) or commitment to achieve. Have excellent communication, stakeholder management, and reporting skills. Be highly organised, able to manage multiple priorities and complex budgets. Proficient with property management systems and MS Office INDLIV

Job Title: General Manager TMC Division: Contracting Contract Unit: Regional Operations Location: North Role purpose: Responsible for Operational and Financial management of a Highways Contracting TMC Contract, whilst ensuring effective management of safety and business improvement across all activities within that business unit. To ensure successful delivery of the relevant Business Plan objectives whilst providing operational support to Colas Business units and Colas joint ventures as required. To collaboratively work alongside the clients Director for Highways and the Service Manager to deliver the Operational Delivery, Maintenance & Response Requirements for a TMC, including Programmed works, severe weather, incident response and reactive maintenance.. Reports to: Business Manager– Highways Contracting Responsible for: Operational, Commercial, Financial Staff & Operatives Budget Responsibility: Yes – See Financial and Personnel Authorities Main Activities: (The duties of the job) * Provide effective leadership, direction and motivation to the operational team. * Ensure availability of contract-dedicated and corporate resources throughout mobilisation, transition and full contract term to meet/exceed Contract requirements * Provide leadership and establish effective Senior Management Team, empowered to support achievement of Contract ambitions and delivery of all commitments set out in our tender offering. * Facilitate and demonstrate collaboration with the client other Colas businesses, Supply Chain Partners, stakeholders and local politicians. * Promote best practice, innovation and process review through the establishment of CoLabs, Lean and Innovation Challenge, bringing in external expertise as required * Assist in the delivery of the clients asset management Plan * Lead and participate in the development of innovation Working Groups * Collaboration with key stakeholders to support customer satisfaction and reputation management in accordance with Customer Centric Plans * Delivery of Social Value objectives aligned with Employment Skills Plan * Succession planning and identifying/mitigating resource/skills gaps ensuring compliance with EDI policies and legislation * Visible felt leadership through regular site visits and round table events taking account of views across the whole workforce * Encourage and provide resources to reduce the overall environmental impact of our services and achieve Contract net zero targets * Effective governance of commercial processes and the development of forecasts * Performance monitoring and management to support high standards of right first time delivery * Risk Management in collaboration with the Commercial Manager * Promote and drive efficiencies through technology and new ways of working * Ensure Contract and personal performance indicators are met. * To ensure all operational staff discharge their duties in accordance with company procedures. * Ensure Company Health, Safety, Quality and Environment policies are implemented including completion of the minimum number of safety audits as laid down by line management. * Understand the CDM regulations, ensuring they are complied with where appropriate. * Co-operate with the Safety department in the compilation and update of Safe Working Procedures for the activities the role encompasses and as requested by line management. * Carry out other appropriate duties as assigned by the Highways Contracting Associate Director/Executive Director. Implementing tools, systems, processes and culture to support the client’s climate emergency. Setting Customer objectives aligned to job roles, cascading personal objectives through performance reviews to make ‘customer’ responsibility of all PERSON SPECIFICATION Define the characteristics of the person who could most effectively fulfil the role. Only include necessary criteria and not desirables. Qualifications/Experience: 1. Minimum 5 years experience in similar discipline. 2. Minimum of 10 years industry experience 3. Degree or HNC qualified and member of a recognised Highways, Civils Engineering or Construction related body essential. 4. Working knowledge of NEC 3 and 4 forms of contracts 5. Management of multi-discipline business streams/functions 6. Framework and or Project Management 7. Partnership and or collaborative relationship building experience 8. Demonstrable, working knowledge of Health and Safety legislation and requirements. Essential Competencies/Skills: Knowledge of business management systems including integration of all components. Proven Leader Effective delegation. Flexibility and positive attitude to change. Decision making and accountability. Problem solving/analytical thinking. Strong leadership qualities. Business acumen. Motivator and people manager. Listener, communicator and negotiator. Experience of working in a collaborative environment. Detailed knowledge of the industry. Organisation ability. Monitor and control resource capabilities. Effective communication and listening skills with ability to positively liaise with stakeholders, internal and external customers

Job Title: General Manager TMC Division: Contracting Contract Unit: Regional Operations Location: North Role purpose: Responsible for Operational and Financial management of a Highways Contracting TMC Contract, whilst ensuring effective management of safety and business improvement across all activities within that business unit. To ensure successful delivery of the relevant Business Plan objectives whilst providing operational support to Colas Business units and Colas joint ventures as required. To collaboratively work alongside the clients Director for Highways and the Service Manager to deliver the Operational Delivery, Maintenance & Response Requirements for a TMC, including Programmed works, severe weather, incident response and reactive maintenance.. Reports to: Business Manager– Highways Contracting Responsible for: Operational, Commercial, Financial Staff & Operatives Budget Responsibility: Yes – See Financial and Personnel Authorities Main Activities: (The duties of the job) * Provide effective leadership, direction and motivation to the operational team. * Ensure availability of contract-dedicated and corporate resources throughout mobilisation, transition and full contract term to meet/exceed Contract requirements * Provide leadership and establish effective Senior Management Team, empowered to support achievement of Contract ambitions and delivery of all commitments set out in our tender offering. * Facilitate and demonstrate collaboration with the client other Colas businesses, Supply Chain Partners, stakeholders and local politicians. * Promote best practice, innovation and process review through the establishment of CoLabs, Lean and Innovation Challenge, bringing in external expertise as required * Assist in the delivery of the clients asset management Plan * Lead and participate in the development of innovation Working Groups * Collaboration with key stakeholders to support customer satisfaction and reputation management in accordance with Customer Centric Plans * Delivery of Social Value objectives aligned with Employment Skills Plan * Succession planning and identifying/mitigating resource/skills gaps ensuring compliance with EDI policies and legislation * Visible felt leadership through regular site visits and round table events taking account of views across the whole workforce * Encourage and provide resources to reduce the overall environmental impact of our services and achieve Contract net zero targets * Effective governance of commercial processes and the development of forecasts * Performance monitoring and management to support high standards of right first time delivery * Risk Management in collaboration with the Commercial Manager * Promote and drive efficiencies through technology and new ways of working * Ensure Contract and personal performance indicators are met. * To ensure all operational staff discharge their duties in accordance with company procedures. * Ensure Company Health, Safety, Quality and Environment policies are implemented including completion of the minimum number of safety audits as laid down by line management. * Understand the CDM regulations, ensuring they are complied with where appropriate. * Co-operate with the Safety department in the compilation and update of Safe Working Procedures for the activities the role encompasses and as requested by line management. * Carry out other appropriate duties as assigned by the Highways Contracting Associate Director/Executive Director. Implementing tools, systems, processes and culture to support the client’s climate emergency. Setting Customer objectives aligned to job roles, cascading personal objectives through performance reviews to make ‘customer’ responsibility of all PERSON SPECIFICATION Define the characteristics of the person who could most effectively fulfil the role. Only include necessary criteria and not desirables. Qualifications/Experience: 1. Minimum 5 years experience in similar discipline. 2. Minimum of 10 years industry experience 3. Degree or HNC qualified and member of a recognised Highways, Civils Engineering or Construction related body essential. 4. Working knowledge of NEC 3 and 4 forms of contracts 5. Management of multi-discipline business streams/functions 6. Framework and or Project Management 7. Partnership and or collaborative relationship building experience 8. Demonstrable, working knowledge of Health and Safety legislation and requirements. Essential Competencies/Skills: Knowledge of business management systems including integration of all components. Proven Leader Effective delegation. Flexibility and positive attitude to change. Decision making and accountability. Problem solving/analytical thinking. Strong leadership qualities. Business acumen. Motivator and people manager. Listener, communicator and negotiator. Experience of working in a collaborative environment. Detailed knowledge of the industry. Organisation ability. Monitor and control resource capabilities. Effective communication and listening skills with ability to positively liaise with stakeholders, internal and external customers