Tenant Liaison Officer

The Role

We are seeking an experienced Site Manager to lead a roofing job across social housing stock in Northampton.

You ll be responsible for ensuring that all external roofing upgrades including cladding installations,r oofing, and associated building fabric improvements are delivered safely, efficiently, and to the highest standards of energy performance and compliance.

You ll work closely with Contracts Managers, Resident Liaison Officers (RLOs), and subcontractors to ensure projects are completed on time, on budget, and with minimal disruption to residents.

Key Responsibilities

• Manage and coordinate day-to-day site operations on multiple external roofing projects.
• Maintain site health & safety compliance, carrying out regular inspections and toolbox talks.
• Liaise with Resident Liaison Officers to communicate works and minimise disruption to tenants.
• Carry out pre-start meetings, progress reports, and handover inspections.
• Monitor quality, productivity, and materials use against programme and budget targets.
• Identify and report variations, issues, or non-conformances promptly to the Contracts Manager.
• Ensure accurate and timely record keeping including photos, permits, and completion documents.

Requirements

• Proven experience as a Site Manager within external works, within roofing projects, or social housing refurbishment (essential)
• Working knowledge of cladding installations, insulation systems, building fabric upgrades, and roofing works (essential)
• Strong Health & Safety knowledge and ability to enforce site compliance (SMSTS or SSSTS required)
• Excellent leadership and communication skills able to manage teams, subcontractors, and client expectations
• Full UK Driving Licence (essential)
• Organised, proactive, and able to deliver multiple projects to strict deadlines