16 jobs found

REPAIRS SCHEDULER/ PLANNER ROLE SE London Hybrid Working - 1 day a week from home Exciting opportunity to join a large Property Services Contractor Key purpose: To provide a responsive service to customers, raise works orders and respond to queries, as well as dealing with daily contract administration. Key responsibilities: Managing operatives diaries Liaising with tenants and operatives to arrange repairs Planning repairs works for pre and post inspection, reactive, voids and emergency repairs Prioritising emergency works Booking appointments and allocating works to the available operatives, and following works from start through to completion Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work Ensure all relevant data is up-dated on a timely basis Accurate filing of contract paperwork and ongoing maintenance of files, to include for example time sheets and completion sheets from sub contractors. Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments. Work with colleagues, residents, operatives, sub-contractors and other suppliers to ensure targets are met and an excellent service is delivered. Use and update the IT and other systems, inputting and extracting information and ensuring protocol is followed. Ensure requirements of Health and Safety legislation are followed and undertake Health and Safety training as required. Key skills and experience Experience of working in a customer service environment Experience in a Housing environment Experience in a repairs & maintenance environment Makes decisions based on set standards and procedures Consistently maintains high level of performance. Communicates in a clear, concise and constructive manner based on own knowledge and experience, meeting the needs of the caller effectively and efficiently, remaining calm and in control. Resilient in difficult or stressful situations Able to empathise with customers Able to produce clear and concise correspondence. Accurate IT skills (Microsoft Word) 35hour week If you have the relevant experience and are available straight away please apply with your most recent CV

Fraser Edwards are recruiting on behalf of a well-established Facilities Management company for a Planner & Scheduler to join their team. This is a busy, office-based coordination role responsible for managing both Planned Preventative Maintenance (PPM) and reactive maintenance works across multiple contracts, including railway environments. You will play a key part in ensuring engineers are effectively scheduled, jobs are accurately logged, and service level agreements are consistently achieved. Duties: Planning, scheduling and reallocating PPM and reactive maintenance works Raising remedial and reactive jobs as required Logging faults received via phone and email onto the CAFM system Monitoring jobs through to completion, ensuring KPIs and SLAs are met Liaising daily with engineers, subcontractors and clients Reviewing and checking engineer worksheets for accuracy Chasing outstanding paperwork and closing down completed jobs Producing client reports and performance spreadsheets within set deadlines Managing shared mailboxes and handling incoming and outgoing calls The role covers fabric, mechanical and electrical maintenance, so previous experience within Facilities Management or a similar environment would be advantageous. The Ideal Candidate Previous experience as a Planner, Scheduler or Maintenance Coordinator Experience planning and allocating engineers Knowledge of facilities maintenance (desirable) Experience using CAFM systems Strong administrative skills and attention to detail Excellent communication and customer service skills Ability to work under pressure and prioritise effectively Proactive, professional and self-motivated Role details: Monday to Friday 40 hours per week Office-based role Free on-site parking Career progression opportunities

Our Client, an Established Construction Company has an urgent requirement for an experienced permanent Scheduler/Planner. Due to the nature of the role, you must have previous experience within a similar company. Reporting to the Repairs Manager, your duties will be: Monitoring the active dashboard and interactive planner at all times Scheduling all work onto PDA's using the correct job lengths and within specified timescales Scheduling work to contractors Logging and following up Emergency call out orders Rescheduling of follow-on orders and updating the clients Monitoring/acknowledging reschedule rejected works from subcontractors Applying for work extensions Updating system with relevant notes Monitoring orders to ensure completion with specified targets Dealing with all telephone planning enquiries Supporting contract and admin staff The ideal candidate must have previous experience as a Planner/Work Scheduler in a fast paced office environment ideally within the Contractor/Housing Sector. Hours 8:00-17:00, Monday to Friday with 1 hour for lunch. Immediate start for the right person.

Reactive Maintenance Planner / Scheduler Ipswich, Suffolk Permanent 40 Hours per week £28,000 - £30,000 Successful candidates for this role would have good administrative skills / experience, and worked within the construction / maintenance sector. We are recruiting on behalf of a well-established building and facilities services contractor for a Reactive Maintenance Planner / Scheduler to join their operations support team. This role sits at the heart of reactive maintenance and support services, helping to coordinate reactive jobs and communicate with engineers, clients, and internal teams. About the Role: As a Reactive Maintenance Planner / Scheduler, you will act as a core part of the reactive maintenance support function, ensuring daily repair and maintenance requests are logged, scheduled, and progressed efficiently. You will work across multiple reactive contracts and be responsible for allocating work to engineers, maintaining job records, and supporting service delivery performance. Key aspects of the role include: First point of contact for reactive maintenance calls and enquiries, liaising with clients, operatives, and site teams. Scheduling work for engineers and subcontractors based on priority and availability. Maintaining accurate systems and job records for reactive tasks. Supporting internal teams to meet performance targets and SLAs. Assisting with broader administrative duties around daily reactive operations. What You Bring: You will be well-organised, proactive, and confident in coordinating a busy schedule of reactive maintenance jobs to in-house engineers, while delivering strong customer service. Essential experience & skills: Experience within helpdesk, scheduling, service desk, or reactive maintenance roles. Excellent communication and customer service skills. Strong organisational ability and attention to detail. Experience using CAFM system Ability to prioritise workload and multi-task in a fast-paced environment.

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, permanent Based in Basildon 27,500 Are you an experienced Repairs Planner? If so, we may be able to help you! We are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position based in Basildon. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or for more information, call Meg on (phone number removed)!

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, Permanent position Based in South London Salary: £25-30k Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers / Customer Service Advisors to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in South London. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or call Meg on (phone number removed) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, Permanent position Based in South London Salary: £25-30k Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers / Customer Service Advisors to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in South London. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or call Meg on (phone number removed) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Company Info Our Client is a successful, stable, long-established team of highways construction experts. They are based in East Sussex, working across the South East. Their business has grown sustainably by 50% over the last few years, allowing them to invest heavily in these new initiatives as well as in training our people in new technology. With a strong view that people are the most important part of their business, they focus and invest a lot into their team and to quote directly from them; “We respect them, we reward them, and we expect the best from them.” They are committed to safety, quality and a professional approach and look after their people. They deliver projects on time and to exceptional standards and are looking for enthusiastic, self-motivated, professional, qualified people to join our team. Could this be you? Job Purpose We are looking for a Scheduler/Operations Assistant to join our client’s fast-paced and growing team in Sussex. You’ll enjoy a varied role reporting to our Operations Manager and working closely with the senior management team.  We are looking for someone commercially minded, who is a great forward planner thinking several steps ahead and has meticulous attention to detail to make sure that everything is in the right place at the right time. It would be advantageous for you to have a background in construction.   Position summary Key responsibilities: Scheduling of all construction operations and resources including operatives, plant, lorries and materials Record keeping Daily works diary Track overruns and remedial works Coordination estimators and project managers Place material orders Daily planning Daily re-planning based on events Prioritisation of assets General administrative scheduling functions Recommend improvements in methods and procedures to ensure a more efficient and cost effective operation Key skills Essential Meticulous attention to detail Excellent forward planner as well as being able to be responsive and reactive when necessary Explores all possible eventualities and mitigates risk where possible Can make decisions and prioritise based on assessing probabilities, outcomes and impact Relevant scheduling/back office experience and/or logistics Excellent organisational skills Good use of initiative Able to remain calm under pressure Flexible and adaptable with a diplomatic attitude Good communication skills both written and oral Good IT skills Desirable: Construction industry knowledge ` Our Client offers: Competitive pay Employed and CIS positions 50 hours per week guaranteed contract (40 hours for lorry drivers) Saturday work and overtime is available (and might be required by the company when we’re busy) 28 days’ holiday (inclusive of bank holidays and increasing with service) for employed positions South East England job locations Plenty of internal training opportunities Workplace pension scheme contributions (after 3 months’ service) Half day working on Fridays whenever work schedules allow Employee welfare programme: mental health and legal counselling, staff welfare areas, subsidised massage, team events Opportunity to participate in innovation projects and play a significant role in making our industry more sustainable

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, Permanent position Based in Leeds Salary: £19K-£22K Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in Leeds. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or call Meg on (phone number removed) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, Permanent position Based in Leeds Salary: £19K-£22K Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in Leeds. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or call Meg on (phone number removed) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies

Scheduler / Planner 22k + PAYE Benefits Gloucester Mon-Fri 8am-5pm Scheduler / Planner required for rapidly expanding maintenance specialist with increasing work loads on domestic and commercial building maintenance, renewable energy installation and domestic planned project work. The ideal Scheduler / Planner will have experience of scheduling work work for trades people on domestic of commercial sites and speaking to the public to coordinate and arrange appointments for the work to be completed. This company offers training and internal career progression along with PAYE benefits. Please apply online with your updated CV

The Company National Utilities and Civil engineering company that works Gas, Water, and Electric networks. The Role To be responsible for the generation and administration of all street work permits and notices related to Metering. Ensuring work is carried out in accordance with the Traffic Management Act 2004 (TMA) and the New Roads and Street Works Act 1991, (NRSWA). The role involves particular focus on coordination of works with our planning and scheduling teams to enable operational delivery in compliance with relevant legislation. Key Accountabilities: * Work closely to build strong relationships with all internal and external stakeholders including relevant Highway Authorities, internal schedulers. * Raise permits and notices in accordance with NRSWA using Insight notice management system * Managing active permits and notices to maintain compliance at all stages of the job, preventing Fixed Penalty Notices and Overrun charges. * Respond to Highway Authority comments and Modification Requests promptly. * Updating and reporting from corporate work management systems to track work progress and maintain an accurate audit trail of permit and notice history. * Managing notices and permits in line with Traffic Management requirements, including but not limited to: CAD drawings, bus stop suspensions and parking bay suspensions. The Person In order to carry out this role effectively you will have excellent organisational skills and an ability to pay close attention to detail. You will have a strong knowledge of relevant Street Works Legislation in particular New Roads and Street Works Act 1991 (NRSWA) and the Code of Practice for Inspections. Experience of notice management systems and specialised work management systems are preferable. In addition to this, you will have excellent time management and demonstrable negotiation skills, as you will be working to tight deadlines and negotiating across different levels within organisations

My client a leading DLO are currently seeking 2x planners to join their books on a temp basis. This will be working in the social housing reactive maintenance sector. Duties will include: * Raising repairs * Prioritise repairs by urgency, trade, and location to ensure the most efficient use of resources. . Manage operative diaries * Follow up with operatives and manage allocation of workload . * To liaise with tenants, client and operatives ensuring they are fully informed of any operational changes to complete the requested repair * Ensure that all repair activity information is fully entered onto system in a timely and accurate manner * To provide administrative support for the service as required. Ability to manage customer service complaints and resolve to a satisfactory resolution Requirements: Planner experience Social housing experience UK Driving licence Own Car * Contact: Tom Querry

Senior Scheduler/Planner We are currently working with a construction and drainage contractor who have a permanent opportunity for a Senior Scheduler to work in their busy head office in Warrington. This company prides themselves on giving the very best customer care possible to their client base and supply chain. Clients that they currently work with are in both the private sector and public sector. This role will involve proactively working with Operatives and managing the Operatives diaries to ensure that work is being carried out and customer satisfaction ratings remain high. You will be taking calls from customers and liaising with Operatives to ensure that work is being carried out to the highest standard and jobs are completed. Your skills and experience required: It will be essential to have worked in the construction or drainage sector previously and worked in a fast paced environment. You will be booking in jobs for operatives and managing any complaints or concerns from clients. You'll need to demonstrable experience of interpreting and prioritising complaints and request for repair data as well as efficiently and effectively distributing the workload to Operatives working across the local area via a computer and scheduling system that uses PDAs. You'll also see the process for booking in jobs for Operatives right through to job completion and report on relevant statistics, supporting the customer service manager in maintaining fast and efficient response times. Experience in roles such as Repairs Co-ordinator, Works Scheduler or Service Desk Administrator is ideal for this position. This is a permanent opportunity £30k+. If you are interested in hearing more about this role, please email an updated cv application to (url removed)

Job title: Planner/ Scheduler Location: Stevenage Salary: £22,000 - £26,000 Day-To-Day Work Planner - Social Housing/Property Services (Permanent) We are looking for a day-to-day reactive work planner to join our clients family-feel team on a permanent contract! This role is working within the reactive repairs/day-to-day contract and you will be carrying out the following duties to support the contracts operations: Duties include: Arranging the diaries of multi-trade operatives/electricians to carry out works in assigned locations via outlook, our clients in-house scheduling system and to their PDAs. Responding to repairs requests within a set time frame and speaking with residents, landlords and clients to assist on diagnosing the repairs and the operative they require to be assigned to the role • Arranging approved subcontractors to attend works as and when required. • Call handling with residents, landlords, subcontractors, end clients and 3rd parties daily. • Email correspondence via outlook, data entry via CRM system. • Use of Microsoft Excel for data entry and logging costings/price work. • Invoicing support and pricing up works. SOR coding experience is advantageous. • Raising new jobs, prioritising work load against set time frames and the SLAs in place. • Closing down jobs that have been completed or arranging follow-on works that may be required. • Report running daily to update client as to the status of jobs each day and works to be carried over. • Assisting the Trades Supervisors/Contracts Managers in ordering materials and organising delivery to sites. • All administrative support in relation to booking in works and ensuring the smooth running of the contract. This role is working within social housing and property services and you will ideally have worked within a similar sector with an understanding of trades such as plastering, carpentry, plumbing etc. Experience in scheduling of at least 3-4 years is advantageous. This role is working within a fast paced environment and you will require to work to deadlines whilst ensuring the delivery of excellent customer service and high standards at all times. The role will require someone to be well organised, great at time keeping, confident in call handling and ideally you will be GCSE qualified in maths/English. This role is working Monday- Friday 8am-5pm daily and is on a permanent contract offering £22,000 - £25,000 PA with excellent company benefits and a change to progress within an award winning company! Please apply with your CV through the "Apply" button if you feel this role is for you

Planner/Scheduler-Social Housing (Temporary to Permanent) One of our well established social housing clients are looking for a reliable and organised Planner/Scheduler to join their team in North West London on a temporary to permanent basis. Working within a fast paced environment within the social housing sector, you will be responsible for managing a team of multi-trade operatives across a reactive repairs contract in North West London. Your main duties will include: - Diary Management - Data Entry - Raising, following up and closing repair jobs - Liaising with operatives and residents to ensure that repairs are carried out within a set time frame - Ensuring that reports are run weekly to engage with the end client to ensure turnaround times are met - General administration including email correspondence, filing and scanning - Call handling Due to this being a temporary to permanent role. this role will ideally suit someone with a strong social housing background that is willing to contribute to the companies success and ensure that the client needs are met to a high standard whilst delivering excellent customer service to both residents and third parties. Experience within impact response is highly advantageous. This role is working Monday-Friday 40 hours per week with 1 week training prior. If you are interested in this role and would like to apply, please email Emma a copy of your CV and project portfolio to (Email Removed) . Alternatively, if you would like to know more on this opportunity, please call me on (Apply online only)