BSI
Job Title: Product Certification Auditor (Client Manager) Reports to: Operations Manager in UK Location: UK - Home based (Remote) Purpose of the position: As the face of BSI, the role of the Auditor (Client Manager) is to work closely with BSI clients to help them improve their performance by assessing their systems and processes against BSI standards. At the end of each assessment the Client Manager compiles a business report and presents this to the client. Context / Dimensions: The scope of the position will typically cover clients within the region of the role holder however some wider UK delivery may be required. The role is home-based. Are you ready to be part of a world-renowned organization with nearly 120 years of innovation, growth, and industry leadership? Do you have a passion enabling organisations to continue maintaining high standards of compliance? At BSI, we are looking for a Built Environment Auditor to play a key role in maintaining product excellence. In this role, you ll conduct product certification assessments across varied environments, ensuring compliance with BSI s rigorous certification schemes and Kitemark standards. We are seeking professionals to deliver Building Information Modelling (BIM) related product assessment in accordance with ISO 19650 framework. Previous auditing experience is a plus, as well as expertise in quality management systems (ISO 9001). Experience with PAS 2080 (Carbon Management in Infrastructure) would also be a distinct benefit. Essential Responsibilities: Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame. Maintain overall account responsibility and accountability for nominated accounts to ensure an effective partnership, whilst ensuring excellent service delivery and account growth. Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team. Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met. Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested Plan/schedule workloads to make best use of own time and maximise revenue-earning activity. Responsible for attending any required training and following all procedures/processes/policies within BSI for management of clients, management of a home based office, use of BSI equipment and communication both internal and external to the organization Must be willing to go through extensive onboarding plan in order to reach Lead Assessor status through the prescribed program (based on the knowledge, skills and experience they have as well as the requirements of the appropriate schemes) Must be able to demonstrate knowledge and skills, to include preparation for and taking standardized assessments related to knowledge and application of audit practices Responsible for managing a portfolio of assigned clients based on location and a match of qualifications and client contract requirements Responsible for contacting clients and scheduling the visits, planning the assessments, making travel plans, conducting the assessments and reporting and managing the results in an efficient manner. Responsible for monitoring the client accounts to ensure that records, visit cycle, invoicing and other related matters are properly dealt with to assure client satisfaction is maintained Responsible for leading teams, when necessary, and mentoring and coaching new or inexperienced colleagues as needed to meet the business needs Any other assignments as needed to meet assessment delivery business objectives. Education/Qualifications: A minimum of 4 years industry experience gained within BIM, Built Environment, Construction or similar industry sector Expertise across ISO 19650, Building Information Modelling (BIM) Framework Experience with PAS 2080 Carbon Management in Infrastructure would be desirable Previous experience in 3rd party external auditing, against standards Can travel frequently Knowledge of quality management system (ISO 9001) auditing practices.
Job Title: Product Certification Auditor (Client Manager) Reports to: Operations Manager in UK Location: UK - Home based (Remote) Purpose of the position: As the face of BSI, the role of the Auditor (Client Manager) is to work closely with BSI clients to help them improve their performance by assessing their systems and processes against BSI standards. At the end of each assessment the Client Manager compiles a business report and presents this to the client. Context / Dimensions: The scope of the position will typically cover clients within the region of the role holder however some wider UK delivery may be required. The role is home-based. Are you ready to be part of a world-renowned organization with nearly 120 years of innovation, growth, and industry leadership? Do you have a passion enabling organisations to continue maintaining high standards of compliance? At BSI, we are looking for a Built Environment Auditor to play a key role in maintaining product excellence. In this role, you ll conduct product certification assessments across varied environments, ensuring compliance with BSI s rigorous certification schemes and Kitemark standards. We are seeking professionals to deliver Building Information Modelling (BIM) related product assessment in accordance with ISO 19650 framework. Previous auditing experience is a plus, as well as expertise in quality management systems (ISO 9001). Experience with PAS 2080 (Carbon Management in Infrastructure) would also be a distinct benefit. Essential Responsibilities: Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame. Maintain overall account responsibility and accountability for nominated accounts to ensure an effective partnership, whilst ensuring excellent service delivery and account growth. Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team. Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met. Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested Plan/schedule workloads to make best use of own time and maximise revenue-earning activity. Responsible for attending any required training and following all procedures/processes/policies within BSI for management of clients, management of a home based office, use of BSI equipment and communication both internal and external to the organization Must be willing to go through extensive onboarding plan in order to reach Lead Assessor status through the prescribed program (based on the knowledge, skills and experience they have as well as the requirements of the appropriate schemes) Must be able to demonstrate knowledge and skills, to include preparation for and taking standardized assessments related to knowledge and application of audit practices Responsible for managing a portfolio of assigned clients based on location and a match of qualifications and client contract requirements Responsible for contacting clients and scheduling the visits, planning the assessments, making travel plans, conducting the assessments and reporting and managing the results in an efficient manner. Responsible for monitoring the client accounts to ensure that records, visit cycle, invoicing and other related matters are properly dealt with to assure client satisfaction is maintained Responsible for leading teams, when necessary, and mentoring and coaching new or inexperienced colleagues as needed to meet the business needs Any other assignments as needed to meet assessment delivery business objectives. Education/Qualifications: A minimum of 4 years industry experience gained within BIM, Built Environment, Construction or similar industry sector Expertise across ISO 19650, Building Information Modelling (BIM) Framework Experience with PAS 2080 Carbon Management in Infrastructure would be desirable Previous experience in 3rd party external auditing, against standards Can travel frequently Knowledge of quality management system (ISO 9001) auditing practices.
Amplius
Rushden, Northamptonshire
Assistive Technology Team Leader £36,948.05 per year Hybrid - Rushden or Peterborough Permanent, Full Time As an Assistive Technology Team Leader at Amplius, you'll lead a dedicated team delivering person-centred services, driving performance, supporting colleagues, and working with partners to provide high-quality minor adaptation and assistive technology services that promote customer independence, safety and wellbeing. Salary: £36,948.05 per year Contract: Permanent, full time Your week: 36.25 hours - Monday to Friday 8.45am to 5pm Location: Hybrid, with a weekly presence in our Rushden or Peterborough office. Snapshot of your role Lead the day-to-day delivery of the Assistive Technology Team and Independent Living Advisors, ensuring safe, efficient, high-quality services. Manage, coach and develop team members through recruitment, induction, supervision, performance management and wellbeing support. Monitor team performance, workloads and KPIs, taking action to maintain service standards and improve performance. Carry out and oversee Trusted Assessor assessments, recommending assistive technology, telecare and minor adaptations that support customer independence. Oversee customer services including telecare installations, equipment management, service reviews and fault resolution. Ensure compliance through accurate record keeping, safeguarding, risk management, audits and adherence to policies and legislation. Build strong relationships with internal teams and external partners while supporting service improvements, innovation and new ways of working. What you ll need to thrive in this role Trusted Assessor Level 3 or 4 qualification (or equivalent) and GCSE Maths and English (Grade 4/C or above, or equivalent). Experience leading and developing teams in a customer-focused environment. Experience managing performance, workloads and service delivery against targets. Experience delivering person-centred services in a customer-facing role. Strong leadership, coaching, communication, organisational and problem-solving skills. Good administrative and IT skills, including Microsoft Office and Teams, with the ability to maintain accurate records. Knowledge of GDPR, safeguarding and Health & Safety requirements. The ability to work independently, prioritise competing demands and make confident decisions while remaining professional, resilient and customer focused. Important Enhanced DBS clearance and the right to work in the UK are essential requirements for this role. We do not provide sponsorship. Please read the attached Job Description before applying so you get the full scope of the role. Closing: 20 August We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We re a team of over 1,300 colleagues driven to have a positive impact on people s lives and provide affordable homes that make a difference.
Assistive Technology Team Leader £36,948.05 per year Hybrid - Rushden or Peterborough Permanent, Full Time As an Assistive Technology Team Leader at Amplius, you'll lead a dedicated team delivering person-centred services, driving performance, supporting colleagues, and working with partners to provide high-quality minor adaptation and assistive technology services that promote customer independence, safety and wellbeing. Salary: £36,948.05 per year Contract: Permanent, full time Your week: 36.25 hours - Monday to Friday 8.45am to 5pm Location: Hybrid, with a weekly presence in our Rushden or Peterborough office. Snapshot of your role Lead the day-to-day delivery of the Assistive Technology Team and Independent Living Advisors, ensuring safe, efficient, high-quality services. Manage, coach and develop team members through recruitment, induction, supervision, performance management and wellbeing support. Monitor team performance, workloads and KPIs, taking action to maintain service standards and improve performance. Carry out and oversee Trusted Assessor assessments, recommending assistive technology, telecare and minor adaptations that support customer independence. Oversee customer services including telecare installations, equipment management, service reviews and fault resolution. Ensure compliance through accurate record keeping, safeguarding, risk management, audits and adherence to policies and legislation. Build strong relationships with internal teams and external partners while supporting service improvements, innovation and new ways of working. What you ll need to thrive in this role Trusted Assessor Level 3 or 4 qualification (or equivalent) and GCSE Maths and English (Grade 4/C or above, or equivalent). Experience leading and developing teams in a customer-focused environment. Experience managing performance, workloads and service delivery against targets. Experience delivering person-centred services in a customer-facing role. Strong leadership, coaching, communication, organisational and problem-solving skills. Good administrative and IT skills, including Microsoft Office and Teams, with the ability to maintain accurate records. Knowledge of GDPR, safeguarding and Health & Safety requirements. The ability to work independently, prioritise competing demands and make confident decisions while remaining professional, resilient and customer focused. Important Enhanced DBS clearance and the right to work in the UK are essential requirements for this role. We do not provide sponsorship. Please read the attached Job Description before applying so you get the full scope of the role. Closing: 20 August We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We re a team of over 1,300 colleagues driven to have a positive impact on people s lives and provide affordable homes that make a difference.
Doocey Group
Tipton, West Midlands
Job Title Fleet Risk Manager Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Based out of our Head Office in Tipton, with regular travel to all our depots reaching from Sheffield to Cambridge, Birmingham and Bristol. Our Company Doocey Plant Hire is a core division of the wider Doocey Group, providing high-quality plant and equipment solutions to support utility, civil engineering and infrastructure projects nationwide. With a modern, well-maintained fleet and a focus on reliability, safety and service, we play an important role in keeping projects moving efficiently across both Doocey Group operations and our external client base. As part of a family-run business with over 40 years of industry experience, we are built on strong Black Country values of integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Our teams operate in a fast-paced, performance-driven environment where responsiveness, compliance and operational excellence are essential. We are proud to support critical works across the utilities and civil engineering sectors, providing dependable plant hire solutions that help our clients and colleagues deliver safely and effectively. If you are looking to join a growing organisation that values hard work, quality and ambition, you will feel right at home at Doocey Plant Hire. The Role We are looking for a Fleet Driver Trainer & Coach to support the ongoing development, safety and performance of drivers across our fleet. This role focuses on improving the competency, confidence and overall driving standards of new, existing and high-risk drivers through structured coaching, practical assessments, ride-alongs, targeted training and performance monitoring. You will play an important part in reducing road traffic collisions, at-fault incidents, insurance claims, unsafe driving behaviours, vehicle damage and associated fleet costs. Responsibilities & Requirements Carry out driving assessments for new starters and periodic reassessments of existing drivers Deliver 1-to-1 coaching sessions for high-risk or underperforming drivers Undertake targeted assessments following RTCs, near misses, complaints, telematics alerts or vehicle damage Complete on-road driver evaluations, ride-alongs and practical assessments Identify unsafe behaviours, driver weaknesses and training needs Produce individual driver improvement plans and monitor progress Deliver refresher training, post-incident retraining, toolbox talks and behavioural improvement sessions Provide technical coaching on hazard awareness, observation, anticipation, speed control, safe manoeuvring, reversing and defensive driving Review telematics reports, dashcam footage, driver scorecards, incident records and customer feedback to identify trends Support post-incident driver debriefs and feed lessons learned into future training and safety communications Maintain accurate records of driver assessments, coaching and training Report on driver improvement activity, progress and outcomes Escalate persistent non-improvement or serious concerns to management Support fleet safety standards, safe systems of work and road risk reduction objectives Promote a positive, proactive driver safety culture across the business The Person Credible with drivers and able to build strong working relationships Calm, professional and confident in handling challenging conversations Able to challenge unsafe behaviours in a firm but supportive manner Highly observant with strong assessment and feedback skills Organised and disciplined with accurate record-keeping ability Able to work closely with operational teams, fleet teams and management Technical Skills & Experience Experience in driver coaching, driver training, fleet safety, road safety or transport operations Strong knowledge of safe driving techniques and behaviour improvement Experience conducting driver assessments, coaching sessions and practical evaluations Familiar with telematics, dashcam analysis, driver scorecards and fleet systems Relevant backgrounds include ex-traffic police, DVSA, enforcement, military transport or fleet risk management Qualifications & Training Full UK driving licence (essential), ideally Cat 2 Advanced driver, assessor or trainer qualification (desirable) CPC Transport Manager and/or FORS knowledge (preferred but not essential) Additional Information Doocey Group value a diverse workforce and welcome applications from all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.
Job Title Fleet Risk Manager Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Based out of our Head Office in Tipton, with regular travel to all our depots reaching from Sheffield to Cambridge, Birmingham and Bristol. Our Company Doocey Plant Hire is a core division of the wider Doocey Group, providing high-quality plant and equipment solutions to support utility, civil engineering and infrastructure projects nationwide. With a modern, well-maintained fleet and a focus on reliability, safety and service, we play an important role in keeping projects moving efficiently across both Doocey Group operations and our external client base. As part of a family-run business with over 40 years of industry experience, we are built on strong Black Country values of integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Our teams operate in a fast-paced, performance-driven environment where responsiveness, compliance and operational excellence are essential. We are proud to support critical works across the utilities and civil engineering sectors, providing dependable plant hire solutions that help our clients and colleagues deliver safely and effectively. If you are looking to join a growing organisation that values hard work, quality and ambition, you will feel right at home at Doocey Plant Hire. The Role We are looking for a Fleet Driver Trainer & Coach to support the ongoing development, safety and performance of drivers across our fleet. This role focuses on improving the competency, confidence and overall driving standards of new, existing and high-risk drivers through structured coaching, practical assessments, ride-alongs, targeted training and performance monitoring. You will play an important part in reducing road traffic collisions, at-fault incidents, insurance claims, unsafe driving behaviours, vehicle damage and associated fleet costs. Responsibilities & Requirements Carry out driving assessments for new starters and periodic reassessments of existing drivers Deliver 1-to-1 coaching sessions for high-risk or underperforming drivers Undertake targeted assessments following RTCs, near misses, complaints, telematics alerts or vehicle damage Complete on-road driver evaluations, ride-alongs and practical assessments Identify unsafe behaviours, driver weaknesses and training needs Produce individual driver improvement plans and monitor progress Deliver refresher training, post-incident retraining, toolbox talks and behavioural improvement sessions Provide technical coaching on hazard awareness, observation, anticipation, speed control, safe manoeuvring, reversing and defensive driving Review telematics reports, dashcam footage, driver scorecards, incident records and customer feedback to identify trends Support post-incident driver debriefs and feed lessons learned into future training and safety communications Maintain accurate records of driver assessments, coaching and training Report on driver improvement activity, progress and outcomes Escalate persistent non-improvement or serious concerns to management Support fleet safety standards, safe systems of work and road risk reduction objectives Promote a positive, proactive driver safety culture across the business The Person Credible with drivers and able to build strong working relationships Calm, professional and confident in handling challenging conversations Able to challenge unsafe behaviours in a firm but supportive manner Highly observant with strong assessment and feedback skills Organised and disciplined with accurate record-keeping ability Able to work closely with operational teams, fleet teams and management Technical Skills & Experience Experience in driver coaching, driver training, fleet safety, road safety or transport operations Strong knowledge of safe driving techniques and behaviour improvement Experience conducting driver assessments, coaching sessions and practical evaluations Familiar with telematics, dashcam analysis, driver scorecards and fleet systems Relevant backgrounds include ex-traffic police, DVSA, enforcement, military transport or fleet risk management Qualifications & Training Full UK driving licence (essential), ideally Cat 2 Advanced driver, assessor or trainer qualification (desirable) CPC Transport Manager and/or FORS knowledge (preferred but not essential) Additional Information Doocey Group value a diverse workforce and welcome applications from all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.
