388 jobs found

Overview Location: Bolton Salary: £33K per Year Contract: Permanent Type: Full Time Reference: VAC-337579l_ Posted: September 25, 2025 We are working with a well established and longstanding Social Housing Contractor who have a great company culture and ethos. They have been awarded new contracts, alongside their existing contracts with clients. As a result, they are seeking a Site Manager to join them on a permanent basis, working on a refurbishment schemes across Bolton/Bury areas to tenanted Social Housing properties. The company are looking for a candidate who are experienced within Social Housing. Responsibilities The smooth operational, ensuring the programme of works is completed within correct timescales and budget. Ensuring health & safety is maintained and creating a positive attitude towards H&S throughout the team. Monitoring the quality of work Liaising with the client Ordering materials Working closely with the Tenant Liaison Officer and ensuring tenant satisfaction is maintained Experience / Qualifications Experience needed: SMSTS, CSCS and First Aid are required tickets, along with a proven track record of successfully delivering Social Housing Refurbishment schemes. You must be able to demonstrate a stable and progressive career history on your CV. Salary & Benefits The salary on offer is £33k plus car allowance and other benefits (pension, bonus etc.) How to apply If you are interested in this position and would like to apply, please email a copy of your CV to Stephanie at Fawkes & Reece, using the contact details provided.

About the Role: We are seeking a dedicated Housing Officer to join our team and deliver exceptional housing management services across Cheshire. You will play a key role in supporting tenants, managing properties, and ensuring compliance with housing regulations. Key Responsibilities: Manage a portfolio of properties, ensuring tenancy agreements are upheld. Provide advice and support to tenants on housing-related issues. Conduct property inspections and address maintenance concerns promptly. Handle rent collection, arrears management, and tenancy enforcement. Work collaboratively with internal teams and external agencies to resolve issues. Ensure compliance with health and safety and housing legislation. Requirements: Previous experience in housing management or a similar role. Strong knowledge of housing legislation and tenancy agreements. Excellent communication and problem-solving skills. Ability to manage a varied caseload and work under pressure. Full UK driving licence and access to a vehicle (essential).

Resident Liaison Officer (RLO) Location: Cambridge, Ely, and surrounding areas Contract: Temporary, with a strong view to a long-term position Pay Rate: £17 - £22 per hour Are you an experienced and empathetic Resident Liaison Officer looking for a new opportunity in the Cambridge and Ely area We have an opening for a crucial role focused on ensuring a positive experience for residents during property works. This is a long-term position for the right person. The Role This is a fantastic opportunity to join a project team working on essential home energy improvements . The works include External Wall Insulation (EWI), air source heat pumps, and potentially PV panel installations . You will be the primary point of contact for residents, providing clear and consistent communication from the project's start in September onwards. Your ability to build rapport and resolve issues with a calm, patient, and professional manner is essential to the success of this project. Key Responsibilities Resident Communication: Serve as the main point of contact, providing timely and accurate information about project timelines, progress, and any potential disruptions related to the energy retrofit works. Issue Resolution: Address and resolve resident queries and complaints with empathy and efficiency. Project Coordination: Facilitate access for tradespeople and coordinate appointments to ensure work can be completed smoothly. Administration: Maintain accurate resident records, log all communication, and assist with surveys and documentation. Candidate Profile Experience: Proven experience in a Resident Liaison Officer or similar role within the social housing or construction sector. Experience with energy retrofit or home improvement projects is highly desirable. Communication Skills: Exceptional interpersonal skills with the ability to build rapport with diverse groups of people. Organisational Skills: Highly organised and capable of managing a busy workload and multiple tasks effectively. Problem-Solving: A proactive and solution-oriented approach to challenges. Mobility: A full UK driving license and a personal vehicle are essential for travel across the Ely and Cambridge area. What We Offer A competitive pay rate of £17 - £22 per hour . The opportunity to work on key, long-term projects that make a real difference to residents' homes and lives. A supportive and collaborative team environment. If you are a compassionate and skilled RLO ready for your next challenge, we encourage you to apply.

Site Manager - Planned and Retrofit works 50k + car allowance or company vehicle Based in Hull/surrounding areas Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment and planned works project on Social Housing and decent homes works across Yorkshire. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 50K + car / travel allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on (phone number removed) for more information!

Home Based, covering Bedford/Milton Keynes, Somerset or Hampshire This role is predominantly home based but we will need you to be flexible to travel within your local area as the role may involve site visits and attendance at court on behalf of your colleagues. Here at Stonewater, we re looking for a Customer Partner to join our Tenancy Sustainment team and provide an exceptional customer service, putting customers at the heart of everything you do. As Customer Partner, you ll be working on property condition cases, hoarding, tenancy breaches, and permissions. It really is a varied role! This frontline role is a fantastic opportunity for an experienced Housing or Community Development specialist to bring their passion, skills, and energy to help manage a national model whilst having connections to the locality. The ideal candidate will: Have proven Housing experience, able to successfully manage property condition cases and tenancy breaches. Have a strong customer focus. Have experience in working with multi-agencies to ensure results for customers Demonstrate an understanding of safeguarding and processes in place to support vulnerable customers Be agile and flexible, prioritising as appropriate to meet customer needs Demonstrate an ability to work well as part of a team. Have high level communication skills, demonstrating an ability to positively influence and negotiate outcomes. Be experienced in partnership working to meet the needs of customers. Be able to think beyond process to find innovative solutions for customers. Be computer literate. Experience of using Active H is desirable. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ?

We're recruiting a proactive and compassionate Accommodation Solutions Officer to join a busy local authority housing service in London. This is an exciting opportunity to make a real difference by supporting vulnerable individuals and families in temporary accommodation to move towards long-term, stable housing solutions. You'll be part of a dedicated Temporary Accommodation and Resettlement Team, providing high-quality advice, ensuring accommodation suitability, resolving tenancy issues, and working with partners to deliver effective move-on options into private rented, social housing, or intermediate rent. The Role Place households into suitable temporary accommodation in line with policy, legal requirements, and the Homelessness Reduction Act. Conduct suitability assessments, tenancy audits, and property inspections to ensure compliance and safety. Support households to make informed choices, bid effectively for available housing, and access move-on options. Respond promptly to accommodation complaints, tenancy breaches, and enforcement issues, escalating where appropriate. Collaborate with Procurement, Legal, Social Services, and external accommodation providers to manage placements and resolve complex cases. Prepare documentation and reports for legal proceedings, reviews, and internal panels. Monitor high-cost emergency accommodation placements and identify suitable, cost-effective move-on opportunities. Liaise with support services to provide wraparound care and make appropriate referrals for residents with additional needs. Manage inboxes, telephone enquiries, and correspondence from residents, elected members, MPs, and external advocates. Support service improvement by contributing to housing policy development, case reviews, and performance reporting. Key Requirements Proven experience in housing, homelessness prevention, or temporary accommodation services. Strong understanding of homelessness legislation, housing pathways, and tenancy management. Excellent communication and negotiation skills, with the ability to engage confidently with residents, landlords, and partners. Experience managing sensitive and complex cases with professionalism and empathy. Good IT skills and experience using housing management systems (e.g., Northgate, NEC, or similar). Ability to work in a fast-paced environment, managing competing priorities effectively. Strong problem-solving, decision-making, and organisational skills. A collaborative, resident-focused approach with a commitment to service excellence. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us .

Role: Housing Support Officer Location: Birmingham Contract Type: Temporary - potential to become permanent Hours: Full-time, 37 hours per week Pay Rate: 16 umbrella and 12.540 PAYE Driving Requirement: Must hold a full UK driving licence and have access to a vehicle Role Overview - Housing Support Officer Lewisham Council is seeking a proactive and community-focused Housing Support Officer to assist residents by collecting, verifying, and processing key housing paperwork. The role plays a vital part in ensuring Arabic-speaking tenants receive clear, compassionate communication and practical assistance when accessing housing services. Key Responsibilities: Collect and process housing paperwork and verification documents. Support Arabic-speaking clients with translations and housing guidance. Conduct home visits and liaise with vulnerable tenants. Maintain accurate digital and paper-based records. Collaborate with Housing Officers and Case Managers to ensure compliance. Essential Requirements: Fluent in Arabic and English (verbal and written). Previous housing, support, or community experience. Excellent interpersonal and organisational skills. Full UK driving licence and access to a car.

Housing Officer Location: Wembley Salary: 29.12 per hour (Umbrella) Job Type: Full-time / temp rolling contract We are seeking a dedicated Local Housing Officer to join our team. The role involves managing and coordinating housing and estate services within a specific area, ensuring high-quality service delivery that meets the diverse needs of our customers. Day to Day of the role: Manage and coordinate housing and estate services within a defined geographical area. Be accountable and customer-facing, representing our values across all tenures. Coordinate internal and external services to meet the diverse needs of our customers. Deliver services that meet individual and local needs to a high standard. Participate in local initiatives to support community projects, which may occasionally involve weekend work. Seek continuous improvement in service delivery and customer satisfaction. Manage relationships with the Local Authority and other Housing Association partners. Act as the point of contact for customer complaints, estate services, tenancy management, tenancy enforcement, and lettings management. Required Skills & Qualifications: Essential car user (driving licence and own vehicle) Proven experience in a social housing setting. Good working knowledge of housing practice, housing law, and service charge management principles. Demonstrable values of care, dare, and collaboration. Adaptability and flexibility in a changing environment. Strong collaboration, networking, and team-playing skills. Experience dealing with customers from diverse backgrounds with complex or challenging needs. Excellent administration skills and the ability to analyse customer feedback for service improvements. Attention to detail and accuracy in writing, reporting, and numeracy. Experience in customer service both face-to-face and via phone or written correspondence. Ability to self-manage a varied and demanding workload, prioritising and organising effectively. Innovative, empathetic, passionate, and a self-starter who isn't afraid of challenges. Ability to manage and report on projects against agreed targets. Proficiency in office management, including inbox and key management. Willingness to work flexible hours as required. To apply for the Local Housing Manager position, please submit your CV for review

Job Title: Resident Liaison Officer Location: Cambridge Salary: 32,000 plus car allowance Sector: Social Housing MUST HAVE OWN VEHICLE AND VALID UK DRIVING LISENCE Key Responsibilities of the Resident Liaison Officer: Engaging with residents and understand the needs of the community to deliver a personal service Provide a friendly courteous service in connection with residents Support, communicate and advise the site team Live the company values being fair, forward-thinking, accountable, customer focussed, open, transparent, proud and passionate, so that the highest standards of customer care can be achieved Be committed to diversity and inclusion of all Comply fully with the Company Code of Conduct, health and safety requirements, legislation, regulations, policies and procedures Undertake resident profiling to identify individual needs and tailor our service Implement our Customer Journey process to guide residents to manage expectations, maximise satisfaction and explain works, give notices, write newsletters etc Make access arrangements mutually convenient with residents Attend evening/weekend appointments where necessary Organise community events Manage complains/compliments and deal with all feedback. Keep complaints log with remedial actions and report weekly to the client Lead aftercare/handover service Requirements of the Resident Liaison Officer: 1+ year of experience as a Resident Liaison Officer (Social Housing). Strong communication skills and empathy. Ability to work under pressure Excellent Communication Skills Excellent Time Management Work well under pressure The ability to meet deadlines People management skills Negotiation skills Self-Motivated High levels of accuracy The ability to think strategically Presentation skills Able to work on own initiative If you feel this Resident Liaison Officer position is of interest to you, please either apply for the position directly or call Natasha on (phone number removed) OR email your CV to :

Apex Resources are working with a group of Care Homes who are looking for a number of Site Maintenance Officers on a temp to perm basis. The role is split doing handyman/decoration type works and periodic compliance checks (ie checking condition of rooms/fire alarms tests). All candidates MUST HAVE an Enhanced DBS and extensive experience working in a Care Home/Student Accommodation/Social Housing environment. Please get in touch for further details.

Resident Liaison Officer - Hucknall 150 - 160 per day Start ASAP Ongoing contract (temp to perm after 3 months) We're looking for a Resident Liaison Officer to join a social housing project in Hucknall, covering kitchens, bathrooms, and windows & doors. You'll be the go-to person for residents - keeping them updated, arranging access for works, and making sure everything runs smoothly on site. What you'll need: Experience in a Resident Liaison or customer-focused role Strong communication and organisation skills A friendly, proactive approach What's on offer: Immediate start Ongoing contract with the chance to go permanent after 3 months Supportive site team and rewarding, people-focused work If you're great with people and ready to get stuck in - apply today!

We're thrilled to offer an exciting opportunity for a Tenant Liaison Officer to become part of a well-established construction company working on a dynamic social housing contract. This full-time role (40 hours/week) starts as a temporary position with strong potential to become permanent. You'll be based across Warrington and St Helens , with an initial 6-week assignment in Bolton . Plus, there is flexibility for hybrid working options.Annual salary for this role ranges from 29,000 to 32,000 , offering an additional car allowance on top and business mileage reimbursement. Your new role As Tenant Liaison Officer, you'll play a key role in ensuring smooth communication and coordination between tenants and the project team. Working closely with the Project Manager, you will: Arrange and schedule surveyor visits to assess properties. Plan and coordinate follow-up work based on the survey findings. Act as the main point of contact for tenants, keeping them informed about timelines, access requirements, and progress. Address concerns and ensure residents feel supported throughout the works. Coordinate between tenants, surveyors, contractors, and project managers to ensure smooth delivery of services. What you'll need to succeed Strong communication skills - confident in engaging with tenants, contractors and project teams. Excellent organisational abilities - able to manage schedules, coordinate visits and keep projects on track. Problem-solving mindset - proactive in resolving issues and ensuring tenant satisfaction. Experience in social housing or construction - familiarity with housing projects and tenant liaison is a plus. IT proficiency - comfortable using scheduling tools, email and basic reporting systems. Flexibility and reliability - willing to travel between sites and adapt to changing project needs. Full driving licence - you will be required to travel, and will need valid business insurance. What you'll get in return Full time hours Temp to perm opportunity Additional car allowance Business mileage reimbursement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Resident Liaison Officer - Hull 14- 16 per hour 12-week contract (immediate start) Full driving licence required We're looking for a Resident Liaison Officer to join a leading social housing team in Hull, supporting residents through repairs, maintenance, capital works, and retrofit projects. You'll be the friendly face on site - keeping residents informed, helping with queries, and ensuring every project runs smoothly. What we're looking for: Experience in a customer-facing role Ability to handle sensitive situations with empathy and professionalism Resilient, with strong communication and negotiation skills Confident using Microsoft Office Full UK driving licence (travel between sites required) This is a fantastic opportunity to make a difference in your local community - and start immediately! Apply today to secure your place on this project and help deliver homes people are proud to live in.

Neighbourhoods Team Leader Location: Bradford Salary: 41,484.28 + 2,000 car allowance Contract Type: Full-time, fixed term for 12 months Closing Date: 5th of November Are you passionate about delivering excellent housing services and leading teams to success? Sellick Partnership are seeking a dynamic and motivated Neighbourhoods Team Leader to oversee our front-line housing management and estate services. This is a fantastic opportunity to make a real impact in our communities and help shape the future of neighbourhood services. Key Responsibilities of the Neighbourhood Team Leader: Lead and manage a team of Neighbourhood Officers, Senior Estate Officer, and Customer Involvement & Engagement Officer. Oversee tenancy management, allocations, anti-social behaviour cases, and estate services. Ensure high performance through effective supervision, coaching, and performance monitoring. Drive customer involvement and community investment initiatives. Manage complex casework and ensure legal compliance in tenancy enforcement. Support service development, policy implementation, and continuous improvement. The successful Neighbourhood Team Leader will have: Proven experience in housing management, tenancy enforcement, and resident engagement. Strong leadership and team management skills. Knowledge of current housing legislation and best practices. Commitment to equality, diversity, and customer service excellence. Ability to work under pressure and deliver results to tight deadlines. Please get in touch with Chrissie at the Derby Office for more information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Job Title: Housing Officer Location: Bournemouth Salary : 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Bournemouth area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.

We're recruiting an experienced and proactive Housing Regeneration & Resident Liaison Officer to join a forward-thinking housing service delivering large-scale regeneration and community improvement programmes. This is an exciting opportunity for someone passionate about housing, community engagement, and supporting residents through change. You'll play a pivotal role in ensuring that residents are well-informed, supported, and actively involved throughout the regeneration process, while helping to deliver sustainable neighbourhoods and excellent housing outcomes. The role will be predominantly remote with 1 day a week on site required for meetings and resident engagement, which can occasionally be in the evening. The Role Act as the key point of contact for residents affected by regeneration or redevelopment programmes, ensuring they are fully supported throughout the process. Provide clear and empathetic advice to tenants and leaseholders on decanting, rehousing, and tenancy management matters. Work closely with Housing Officers, Development teams, and contractors to coordinate communication, ensure access arrangements, and resolve resident concerns. Support the delivery of community engagement initiatives, consultation events, and meetings, ensuring residents' views are captured and represented. Manage and maintain accurate records of resident interactions, moves, and rehousing plans using housing management systems. Conduct home visits and estate inspections, identifying and escalating any issues around property condition, tenancy sustainment, or neighbourhood concerns. Collaborate with internal and external partners to support social value delivery, community initiatives, and resident wellbeing programmes. Provide practical advice and assistance to residents on housing options, benefits, and other available support services. Support with decant management, including temporary moves, home loss payments, disturbance allowances, and liaising with contractors. Ensure all communication is professional, consistent, and aligned with project timelines and objectives. Key Requirements Proven experience in housing management, regeneration, or resident liaison roles within local government, housing associations, or similar settings. Strong understanding of tenancy management, decant processes, and community engagement. Excellent communication and interpersonal skills, with the ability to build trust and rapport with residents during periods of change. Confident managing sensitive conversations and maintaining professionalism under pressure. Good knowledge of housing legislation, allocations, and tenancy sustainment principles. Ability to manage a varied workload, prioritise effectively, and meet deadlines in a fast-paced environment. IT proficient, with experience using housing management systems and Microsoft Office tools. A full UK driving licence and access to a vehicle is preferred, as estate-based work will be required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Nottingham area. Your role will cover the Arnold area. The work consists of refurbishment works on Social Housing properties, as a TLO you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible. In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator - able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle This is a lengthy temporary contract with a competitive rate of pay, it has the option to go permanent for the right individual.

Are you an experienced administrator, with a strong understanding of the housing sector? Approach Personnel are proud to be partnered with a cash rich, industry leading proprty services contractor, who are currently on the look out for a Administrator to help their support their Resident Liaison Officer, out of their office in Huntingdon. As a RLO Administrator, you will play a pivotal role in ensuring the smooth delivery of any planned works by working hand in hand with our existing team, filing all paperwork, logging all maintenance works and completing reports on behalf of the RLO. This role is originally a 6 month FTC, but can be made permanent for the right individual. What's in it for you? Basic Salary of up to 30,000 (Pro Rata'd for FTC) Access to an online discounts portal Private medical care Pension What are we looking for? Prior expereince as an Administrator (Ideally in the Housing Sector) Highly organised Can work under pressure and to time constraints Proficient in Word & Excel Key Responsibilities: Organise and maintain office systems. Maintain equipment and coordinate repairs Prepare documents and reports Maintain calendars and coordinate schedules Maintain accurate and up-to-date records Distribute information across departments or teams IF THIS IS YOU, WHY NOT APPLY NOW!

Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence CSCS card (Construction Skills Certification Scheme) Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

The Role We are seeking an experienced Site Manager to lead external works and SHDF (Social Housing Decarbonisation Fund) retrofit projects across Gloucester. You ll be responsible for ensuring that all external and energy efficiency upgrades including cladding installations, insulation, window and door replacements, roofing, and associated building fabric improvements are delivered safely, efficiently, and to the highest standards of energy performance and compliance. You ll work closely with Contracts Managers, Resident Liaison Officers (RLOs), and subcontractors to ensure projects are completed on time, on budget, and with minimal disruption to residents. Key Responsibilities Manage and coordinate day-to-day site operations on multiple external and SHDF retrofit projects. Supervise trades and subcontractors carrying out cladding, insulation, window/door replacements, roofing, and other energy efficiency-related works. Ensure all works meet SHDF requirements, building regulations, and energy performance standards (e.g., PAS 2035, EPC targets, etc.). Maintain site health & safety compliance, carrying out regular inspections and toolbox talks. Liaise with Resident Liaison Officers to communicate works and minimise disruption to tenants. Carry out pre-start meetings, progress reports, and handover inspections. Monitor quality, productivity, and materials use against programme and budget targets. Identify and report variations, issues, or non-conformances promptly to the Contracts Manager. Ensure accurate and timely record keeping including photos, permits, and completion documents. Requirements Proven experience as a Site Manager within external works, energy efficiency retrofits, SHDF projects, or social housing refurbishment (essential) Working knowledge of cladding installations, insulation systems, building fabric upgrades, and SHDF retrofit works (essential) Strong Health & Safety knowledge and ability to enforce site compliance (SMSTS or SSSTS required) Excellent leadership and communication skills able to manage teams, subcontractors, and client expectations Full UK Driving Licence (essential) Organised, proactive, and able to deliver multiple projects to strict deadlines Energy efficiency or retrofit-related certifications (e.g., PAS 2035, TrustMark, or similar) desirable but not essential