We re currently recruiting for an experienced Repairs Supervisor to oversee a busy responsive repairs contract in Oxford , working with a respected social housing provider. This is a temp to perm opportunity, offering long-term career potential and the chance to lead a skilled team delivering high-quality repairs across tenanted properties. Role Overview: • Supervising operatives across multiple trades delivering day-to-day reactive repairs • Managing workloads, job allocations, and ensuring timely completion of works • Conducting quality checks, site visits, and health & safety compliance • Liaising with planners, residents, and client representatives • Supporting performance targets, reporting, and continuous improvement What We re Looking For: • Proven experience as a Repairs Supervisor or similar role in social housing • Strong knowledge of responsive maintenance and multi-trade operations • Excellent leadership, communication, and organisational skills • Ability to manage teams and deliver high standards under pressure • Full UK driving licence (preferred) What s On Offer: • Perm opportunity with a respected housing contractor • Supportive team environment and structured onboarding • Ongoing work across Oxford and surrounding areas
Oct 31, 2025
Full time
We re currently recruiting for an experienced Repairs Supervisor to oversee a busy responsive repairs contract in Oxford , working with a respected social housing provider. This is a temp to perm opportunity, offering long-term career potential and the chance to lead a skilled team delivering high-quality repairs across tenanted properties. Role Overview: • Supervising operatives across multiple trades delivering day-to-day reactive repairs • Managing workloads, job allocations, and ensuring timely completion of works • Conducting quality checks, site visits, and health & safety compliance • Liaising with planners, residents, and client representatives • Supporting performance targets, reporting, and continuous improvement What We re Looking For: • Proven experience as a Repairs Supervisor or similar role in social housing • Strong knowledge of responsive maintenance and multi-trade operations • Excellent leadership, communication, and organisational skills • Ability to manage teams and deliver high standards under pressure • Full UK driving licence (preferred) What s On Offer: • Perm opportunity with a respected housing contractor • Supportive team environment and structured onboarding • Ongoing work across Oxford and surrounding areas
Job Title: Gas Engineer Overall Purpose of Job To carry out a range Gas engineer & plumbing tasks that may be both routine and non-routine in nature, including, small maintenance tasks, in both occupied & empty homes. The Post Holder will be expected to cover out of hours on a rota basis Permanent position £ 39,866 p.a. Mon-Fri 30 days annual leave plus Bank Holidays and birthday Health Scheme Pension Training and development Main Responsibilities To carry out repairs by fault finding to domestic heating/plumbing systems and appliance To keep accurate logs of work undertaken and materials used To install domestic heating/plumbing systems and appliances. To carry out plumbing repairs to hot and cold water systems, sanitary ware and drainage systems. To inspect and identify works required and to arrange for information to be passed to the relevant line manager or Works Planner To undertake on site supervision of apprentices & volunteers. Undertake minor repairs works and general maintenance activities as set out. To use modern systems, technology and devices to keep accurate data of work undertaken, materials used and time allocation. To identify from inspection, materials required to carry out repair or installation to the required standard To ensure the safe handling and storage of all plant and equipment, including regular checks for road worthiness on vehicles for which you are responsible. To undertake all work in accordance with Health and Safety policy statements and safe working practices The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Knowledge, Skill & Experience Required ACS gas qualifications elements CCN1, CEN1, CKR1, CPA1, HTR1, WAT1. NVQ or equivalent gas or plumbing qualification. Experience of property repairs and maintenance work Knowledge in the use and maintenance of plant and machinery relevant to the trade Experience in carrying out relevant installations, repairs and servicing in occupied and empty properties. Knowledge of Health and Safety at Work practices Ability to carry out dynamic risk assessments Understanding of COSHH regulations Customer Care orientated and dedicated to the provision of a high quality service Full Driving Licence Basic IT skills Payment for Time on Call If you are called out during your standby period, you will be remunerated as follows: Monday Thursday (4:00 PM to midnight): Time and a half Monday Thursday (Midnight to 8:00 AM): Double time Weekends (after 3:30 PM Friday) and Bank Holidays: Double time Bank Holidays also include one day off in lieu Special Days: One hour at treble time Plus one day off in lieu APPLY NOW! We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
Oct 29, 2025
Full time
Job Title: Gas Engineer Overall Purpose of Job To carry out a range Gas engineer & plumbing tasks that may be both routine and non-routine in nature, including, small maintenance tasks, in both occupied & empty homes. The Post Holder will be expected to cover out of hours on a rota basis Permanent position £ 39,866 p.a. Mon-Fri 30 days annual leave plus Bank Holidays and birthday Health Scheme Pension Training and development Main Responsibilities To carry out repairs by fault finding to domestic heating/plumbing systems and appliance To keep accurate logs of work undertaken and materials used To install domestic heating/plumbing systems and appliances. To carry out plumbing repairs to hot and cold water systems, sanitary ware and drainage systems. To inspect and identify works required and to arrange for information to be passed to the relevant line manager or Works Planner To undertake on site supervision of apprentices & volunteers. Undertake minor repairs works and general maintenance activities as set out. To use modern systems, technology and devices to keep accurate data of work undertaken, materials used and time allocation. To identify from inspection, materials required to carry out repair or installation to the required standard To ensure the safe handling and storage of all plant and equipment, including regular checks for road worthiness on vehicles for which you are responsible. To undertake all work in accordance with Health and Safety policy statements and safe working practices The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Knowledge, Skill & Experience Required ACS gas qualifications elements CCN1, CEN1, CKR1, CPA1, HTR1, WAT1. NVQ or equivalent gas or plumbing qualification. Experience of property repairs and maintenance work Knowledge in the use and maintenance of plant and machinery relevant to the trade Experience in carrying out relevant installations, repairs and servicing in occupied and empty properties. Knowledge of Health and Safety at Work practices Ability to carry out dynamic risk assessments Understanding of COSHH regulations Customer Care orientated and dedicated to the provision of a high quality service Full Driving Licence Basic IT skills Payment for Time on Call If you are called out during your standby period, you will be remunerated as follows: Monday Thursday (4:00 PM to midnight): Time and a half Monday Thursday (Midnight to 8:00 AM): Double time Weekends (after 3:30 PM Friday) and Bank Holidays: Double time Bank Holidays also include one day off in lieu Special Days: One hour at treble time Plus one day off in lieu APPLY NOW! We are committed to building an inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds, including those from ethnically diverse communities, disabled individuals, and others who may require workplace adjustments. If you require any support during the application process, please let us know, and we will be happy to assist
Role: Estate Assistant Delivery Manager (Waste & Planned) Location: Chatham, Medway Salary: £40,000 per annum (weekly paid) Potential Temp to Perm Position with initial three months fixed term contract The Assistant Managers of our client Direct Labour Organisation (DLO) operate in a performance environment. The Assistant Managers deal with effective management of our internal resource to repair and maintain our Housing Stock and Estate Areas. Your role is about resource and performance management. You ll work closely with the Delivery Managers and act as an ambassador for client estates. You ll lead a team of front-line skilled operatives to deliver excellent and high-performing service. The Operatives are our front-line work force and represent our efforts as a visible landlord. Your role is to manage the performance of Operatives within our Direct Labour Organisation to deliver service excellence for customers with quality works achieved and best value for client s estate. You will be monitoring team performance, undertaking pre, post and work in progress inspections, as well as Health and Safety Inspections. You will be providing technical advice to the Operatives in the delivery of their work and managing customers expectations over scope and delivery of works. You will be ensuring productivity of operatives and work with our Planners to programme works efficiently within our Service Level Agreements. You will be ensuring the Operatives have the right tools, materials, and safety protection to undertake their roles appropriately. This will include audits of equipment and van checks. You will undertake regular performance reviews of Operatives and develop individual and team plans to develop staff and improve performance. You will be provided with a company van to provide visible presence on the estates. You will lead the planning and implementation of projects, carry out Project evaluation with results measurement, planning and scheduling timelines, with financial management and reporting regularly to Senior management Duties and Responsibilities: Delivering excellent operational performance by leading a team of Operatives to deliver a right first time service for customers. Ensuring that our service delivers the best it can for our customers, relentlessly owning and driving excellent customer service and taking responsibility for making things happen Ensuring the appropriate outcomes are reached and customers receive an excellent service. Ensuring that any follow-on cases are managed effectively, reaching customer driven outcomes within appropriate timescales Deploying coaching and performance management skills to make sure the service is managed effectively and that Operatives take ownership of customer queries Ensuring that the right resources are in place to deal with current and predicted workload priorities at the right time, on an on-going basis Using customer insight, performance data, quality checks and your own observations to coach, give feedback and create development plans for team members, ensuring a relentless focus on the delivery of results and that the potential of team members is realised. Also use information to feedback to the Delivery Managers, to shape and influence strategy and policies Supporting your team to resolve non standard or escalated queries / issues, drawing on the expertise of others if necessary Proactively looking for ways to embrace changes, and encouraging team members to do so, in order to continually improve our service offer to customers. Includes coaching others to embrace new technologies Proactively identifying risks and appropriate mitigations, or escalating where appropriate. Ensuring works are completed to appropriate standards to ensure legislator and regulatory compliance. Ensuring highest standards of health and safety. Investigation, recording and developing of lessons learnt from accidents or near misses Ensuring all activities assigned from within T1000 Health and Safety app are delivered in target time Ensuring a robust out of hours service is in place, including being part of the management call out rota Meeting budgetary objectives, financial management, tracking project performance Contract Management Leading the planning and implementation of projects Project evaluations and results measurement, planning and scheduling timelines in conjunction with the senior planner Being responsible for performance of all teams involved in the management of waste on our Estates Take an active part in delivering projects within the DLO Improvement Plan Be responsible for ensuring all team members deliver orgnisational asks within target time Ensuring all 1-2-1 nd on tracks are delivered with the team Being an active part of the team delivering 100% of Estate Inspections with involved stakeholders Working with service charge team to ensure all works are coded appropriately to properties. What s essential: Technical knowledge in delivery of operative based works Good knowledge of Minor repairs, diagnosis and remedy of defects Good working knowledge of European playground standards EN1176 & EN1177 Demonstrable experience gained within a grounds Maintenance/caretaking service Experience in ensuring all machinery are maintained and safe to operate Experience in ensuring all tools and equipment are well maintained, clean and serviceable Strong people management skills / team leading experience Experience of leading and motivating a team to deliver excellent results, managing performance and ensuring that the potential of each team member is realised Working effectively with and influencing colleagues & stakeholders across the business Excellent customer communication skills Seeing the bigger picture in the wider delivery of Client s Estate services Good communicator across internal team Taking ownership for delivery of service including follow on work (external contractors) from initial inspection of works Full driving licence Competent with ICT systems and handheld devices Exceptional eye for detail on delivery of service Good knowledge of contract management Good knowledge of budgetary objectives, financial management, tracking project performance Leading the planning and implementation of projects Health & Safety qualification Immediate start and paid weekly.
Oct 29, 2025
Full time
Role: Estate Assistant Delivery Manager (Waste & Planned) Location: Chatham, Medway Salary: £40,000 per annum (weekly paid) Potential Temp to Perm Position with initial three months fixed term contract The Assistant Managers of our client Direct Labour Organisation (DLO) operate in a performance environment. The Assistant Managers deal with effective management of our internal resource to repair and maintain our Housing Stock and Estate Areas. Your role is about resource and performance management. You ll work closely with the Delivery Managers and act as an ambassador for client estates. You ll lead a team of front-line skilled operatives to deliver excellent and high-performing service. The Operatives are our front-line work force and represent our efforts as a visible landlord. Your role is to manage the performance of Operatives within our Direct Labour Organisation to deliver service excellence for customers with quality works achieved and best value for client s estate. You will be monitoring team performance, undertaking pre, post and work in progress inspections, as well as Health and Safety Inspections. You will be providing technical advice to the Operatives in the delivery of their work and managing customers expectations over scope and delivery of works. You will be ensuring productivity of operatives and work with our Planners to programme works efficiently within our Service Level Agreements. You will be ensuring the Operatives have the right tools, materials, and safety protection to undertake their roles appropriately. This will include audits of equipment and van checks. You will undertake regular performance reviews of Operatives and develop individual and team plans to develop staff and improve performance. You will be provided with a company van to provide visible presence on the estates. You will lead the planning and implementation of projects, carry out Project evaluation with results measurement, planning and scheduling timelines, with financial management and reporting regularly to Senior management Duties and Responsibilities: Delivering excellent operational performance by leading a team of Operatives to deliver a right first time service for customers. Ensuring that our service delivers the best it can for our customers, relentlessly owning and driving excellent customer service and taking responsibility for making things happen Ensuring the appropriate outcomes are reached and customers receive an excellent service. Ensuring that any follow-on cases are managed effectively, reaching customer driven outcomes within appropriate timescales Deploying coaching and performance management skills to make sure the service is managed effectively and that Operatives take ownership of customer queries Ensuring that the right resources are in place to deal with current and predicted workload priorities at the right time, on an on-going basis Using customer insight, performance data, quality checks and your own observations to coach, give feedback and create development plans for team members, ensuring a relentless focus on the delivery of results and that the potential of team members is realised. Also use information to feedback to the Delivery Managers, to shape and influence strategy and policies Supporting your team to resolve non standard or escalated queries / issues, drawing on the expertise of others if necessary Proactively looking for ways to embrace changes, and encouraging team members to do so, in order to continually improve our service offer to customers. Includes coaching others to embrace new technologies Proactively identifying risks and appropriate mitigations, or escalating where appropriate. Ensuring works are completed to appropriate standards to ensure legislator and regulatory compliance. Ensuring highest standards of health and safety. Investigation, recording and developing of lessons learnt from accidents or near misses Ensuring all activities assigned from within T1000 Health and Safety app are delivered in target time Ensuring a robust out of hours service is in place, including being part of the management call out rota Meeting budgetary objectives, financial management, tracking project performance Contract Management Leading the planning and implementation of projects Project evaluations and results measurement, planning and scheduling timelines in conjunction with the senior planner Being responsible for performance of all teams involved in the management of waste on our Estates Take an active part in delivering projects within the DLO Improvement Plan Be responsible for ensuring all team members deliver orgnisational asks within target time Ensuring all 1-2-1 nd on tracks are delivered with the team Being an active part of the team delivering 100% of Estate Inspections with involved stakeholders Working with service charge team to ensure all works are coded appropriately to properties. What s essential: Technical knowledge in delivery of operative based works Good knowledge of Minor repairs, diagnosis and remedy of defects Good working knowledge of European playground standards EN1176 & EN1177 Demonstrable experience gained within a grounds Maintenance/caretaking service Experience in ensuring all machinery are maintained and safe to operate Experience in ensuring all tools and equipment are well maintained, clean and serviceable Strong people management skills / team leading experience Experience of leading and motivating a team to deliver excellent results, managing performance and ensuring that the potential of each team member is realised Working effectively with and influencing colleagues & stakeholders across the business Excellent customer communication skills Seeing the bigger picture in the wider delivery of Client s Estate services Good communicator across internal team Taking ownership for delivery of service including follow on work (external contractors) from initial inspection of works Full driving licence Competent with ICT systems and handheld devices Exceptional eye for detail on delivery of service Good knowledge of contract management Good knowledge of budgetary objectives, financial management, tracking project performance Leading the planning and implementation of projects Health & Safety qualification Immediate start and paid weekly.
Senior Maintenance Planner role for a local housing association in Finsbury Park, MUST HAVE EXPERIENCE Working for a reputable housing association with many contracts in and around London, my client is affiliated with many local councils and main contractors working alongside them helping to build a better community. Senior Maintenance Planner/Scheduler Role up to £33k per annum 8-5, Mon - Fri Your day to day would look like as a Senior Maintenance Planner: Handling incoming repair requests through various communication channels (phone, email, online portals). Logging repair requests accurately into the system and prioritizing based on urgency and severity. Coordinating repair schedules with tenants and external contractors. Communicating effectively with tenants regarding repair updates, appointment scheduling, and access arrangements. Monitoring the progress of repairs and ensuring timely completion within agreed service levels. Managing administrative tasks related to repairs, including filing paperwork, maintaining records, and processing invoices. Conducting follow-up communication to ensure tenant satisfaction and address any outstanding issues. Requirements for the Senior Maintenance Planner role: Previous experience in a similar Senior Planner or Team Lead role, ideally within the social housing sector. Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively. Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, contractors, and colleagues. Proficiency in using computer software and databases for data entry, record-keeping, and communication purposes. A proactive and adaptable approach to problem-solving, with a commitment to delivering high-quality customer service. Knowledge of health and safety regulations related to property maintenance and repairs is desirable but not essential. If you would like to be considered for the above role, please apply with an up-to-date CV.
Oct 28, 2025
Full time
Senior Maintenance Planner role for a local housing association in Finsbury Park, MUST HAVE EXPERIENCE Working for a reputable housing association with many contracts in and around London, my client is affiliated with many local councils and main contractors working alongside them helping to build a better community. Senior Maintenance Planner/Scheduler Role up to £33k per annum 8-5, Mon - Fri Your day to day would look like as a Senior Maintenance Planner: Handling incoming repair requests through various communication channels (phone, email, online portals). Logging repair requests accurately into the system and prioritizing based on urgency and severity. Coordinating repair schedules with tenants and external contractors. Communicating effectively with tenants regarding repair updates, appointment scheduling, and access arrangements. Monitoring the progress of repairs and ensuring timely completion within agreed service levels. Managing administrative tasks related to repairs, including filing paperwork, maintaining records, and processing invoices. Conducting follow-up communication to ensure tenant satisfaction and address any outstanding issues. Requirements for the Senior Maintenance Planner role: Previous experience in a similar Senior Planner or Team Lead role, ideally within the social housing sector. Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively. Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, contractors, and colleagues. Proficiency in using computer software and databases for data entry, record-keeping, and communication purposes. A proactive and adaptable approach to problem-solving, with a commitment to delivering high-quality customer service. Knowledge of health and safety regulations related to property maintenance and repairs is desirable but not essential. If you would like to be considered for the above role, please apply with an up-to-date CV.
Senior Maintenance Planner role for a local housing association in Hammersmith, MUST HAVE EXPERIENCE Working for a reputable housing association with many contracts in and around London, my client is affiliated with many local councils and main contractors working alongside them helping to build a better community. Senior Maintenance Planner/Scheduler Role up to £33k per annum 8-5, Mon - Fri Your day to day would look like as a Senior Maintenance Planner: Handling incoming repair requests through various communication channels (phone, email, online portals). Logging repair requests accurately into the system and prioritizing based on urgency and severity. Coordinating repair schedules with tenants and external contractors. Communicating effectively with tenants regarding repair updates, appointment scheduling, and access arrangements. Monitoring the progress of repairs and ensuring timely completion within agreed service levels. Managing administrative tasks related to repairs, including filing paperwork, maintaining records, and processing invoices. Conducting follow-up communication to ensure tenant satisfaction and address any outstanding issues. Requirements for the Senior Maintenance Planner role: Previous experience in a similar Senior Planner or Team Lead role, ideally within the social housing sector. Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively. Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, contractors, and colleagues. Proficiency in using computer software and databases for data entry, record-keeping, and communication purposes. A proactive and adaptable approach to problem-solving, with a commitment to delivering high-quality customer service. Knowledge of health and safety regulations related to property maintenance and repairs is desirable but not essential. If you would like to be considered for the above role, please apply with an up-to-date CV.
Oct 28, 2025
Full time
Senior Maintenance Planner role for a local housing association in Hammersmith, MUST HAVE EXPERIENCE Working for a reputable housing association with many contracts in and around London, my client is affiliated with many local councils and main contractors working alongside them helping to build a better community. Senior Maintenance Planner/Scheduler Role up to £33k per annum 8-5, Mon - Fri Your day to day would look like as a Senior Maintenance Planner: Handling incoming repair requests through various communication channels (phone, email, online portals). Logging repair requests accurately into the system and prioritizing based on urgency and severity. Coordinating repair schedules with tenants and external contractors. Communicating effectively with tenants regarding repair updates, appointment scheduling, and access arrangements. Monitoring the progress of repairs and ensuring timely completion within agreed service levels. Managing administrative tasks related to repairs, including filing paperwork, maintaining records, and processing invoices. Conducting follow-up communication to ensure tenant satisfaction and address any outstanding issues. Requirements for the Senior Maintenance Planner role: Previous experience in a similar Senior Planner or Team Lead role, ideally within the social housing sector. Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively. Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, contractors, and colleagues. Proficiency in using computer software and databases for data entry, record-keeping, and communication purposes. A proactive and adaptable approach to problem-solving, with a commitment to delivering high-quality customer service. Knowledge of health and safety regulations related to property maintenance and repairs is desirable but not essential. If you would like to be considered for the above role, please apply with an up-to-date CV.
Planner (Disrepair Team) Walton-On-Thames Temporary Office based - Mon to Fri 13.69 per hour Call Handling Experience Needed Daniel Owen are proud to be representing a well-known company based in the Surrey, Walton-On-Thames area who are looking for a highly skilled Planner (Disrepair Team) to join their team. Purpose of the Job - Planner (Disrepair Team) Schedule and Coordinate Repairs: Plan and manage repair works for properties reported with disrepair issues, ensuring timely and efficient completion. Liaise with Contractors and Residents: Communicate with contractors, residents, and internal teams to organise access, confirm work requirements, and resolve scheduling conflicts. Monitor Work Progress: Track the progress of ongoing repair jobs, ensuring they meet quality standards and comply with health and safety regulations. Maintain Records and Reports: Keep accurate records of planned works, contractor activities, and resident communications; prepare regular reports for management. Support Case Management: Assist the disrepair team in prioritising urgent cases, escalating issues when necessary, and ensuring resident satisfaction is maintained.
Oct 27, 2025
Seasonal
Planner (Disrepair Team) Walton-On-Thames Temporary Office based - Mon to Fri 13.69 per hour Call Handling Experience Needed Daniel Owen are proud to be representing a well-known company based in the Surrey, Walton-On-Thames area who are looking for a highly skilled Planner (Disrepair Team) to join their team. Purpose of the Job - Planner (Disrepair Team) Schedule and Coordinate Repairs: Plan and manage repair works for properties reported with disrepair issues, ensuring timely and efficient completion. Liaise with Contractors and Residents: Communicate with contractors, residents, and internal teams to organise access, confirm work requirements, and resolve scheduling conflicts. Monitor Work Progress: Track the progress of ongoing repair jobs, ensuring they meet quality standards and comply with health and safety regulations. Maintain Records and Reports: Keep accurate records of planned works, contractor activities, and resident communications; prepare regular reports for management. Support Case Management: Assist the disrepair team in prioritising urgent cases, escalating issues when necessary, and ensuring resident satisfaction is maintained.
An excellent opportunity has arisen for a motivated and experienced Assistant Manager (Estates, Property and Maintenance Services) to join the Direct Labour Organisation (DLO) of a highly successful organisation based centrally in Medway Towns.The role is at first on a 3 month contract which will be reviewed at the end of the period. You will be working 08.00-16.30, Monday-Friday. About the role This is a vital role, where you will lead and assist in managing a team of skilled Operatives responsible for repairing and maintaining the organisation's housing stock and estate areas. You'll make sure customers receive a high-quality, right-first-time service - every time. Working closely with Delivery Managers, you'll take ownership of operational performance, ensuring safety, efficiency, and customer satisfaction are uppermost. What you'll do Lead, motivate and support Operatives to deliver excellent repairs and maintenance Manage performance through regular inspections, reviews and coaching Provide technical advice and support to ensure quality standards are met Plan and schedule work efficiently with our Planners to meet SLAs Ensure teams have the right tools, equipment, and PPE through regular audits and van checks Oversee Health & Safety compliance, carrying out inspections and investigations when needed Monitor budgets, track project performance and report to senior management Lead and support improvement projects and estate management activities Deliver 1-2-1s and development plans to improve team performance Be part of the out-of-hours management call-out rota About you You'll be an organised, people-focused manager with strong technical knowledge and a passion for great customer service. You will have the following skills and qualifications: Experience leading teams in repairs, maintenance or grounds services Knowledge of minor repairs, fault diagnosis and property maintenance Strong people management and coaching skills Excellent communication and problem-solving abilities Health & Safety qualification (or working towards one) Budget and project management experience Competence with ICT systems and handheld devices Full UK driving licence IOSH Knowledge of European Playground Standards EN1176 & EN1177 would be beneficial. Benefits Ongoing training and development Weekly pay
Oct 27, 2025
Contract
An excellent opportunity has arisen for a motivated and experienced Assistant Manager (Estates, Property and Maintenance Services) to join the Direct Labour Organisation (DLO) of a highly successful organisation based centrally in Medway Towns.The role is at first on a 3 month contract which will be reviewed at the end of the period. You will be working 08.00-16.30, Monday-Friday. About the role This is a vital role, where you will lead and assist in managing a team of skilled Operatives responsible for repairing and maintaining the organisation's housing stock and estate areas. You'll make sure customers receive a high-quality, right-first-time service - every time. Working closely with Delivery Managers, you'll take ownership of operational performance, ensuring safety, efficiency, and customer satisfaction are uppermost. What you'll do Lead, motivate and support Operatives to deliver excellent repairs and maintenance Manage performance through regular inspections, reviews and coaching Provide technical advice and support to ensure quality standards are met Plan and schedule work efficiently with our Planners to meet SLAs Ensure teams have the right tools, equipment, and PPE through regular audits and van checks Oversee Health & Safety compliance, carrying out inspections and investigations when needed Monitor budgets, track project performance and report to senior management Lead and support improvement projects and estate management activities Deliver 1-2-1s and development plans to improve team performance Be part of the out-of-hours management call-out rota About you You'll be an organised, people-focused manager with strong technical knowledge and a passion for great customer service. You will have the following skills and qualifications: Experience leading teams in repairs, maintenance or grounds services Knowledge of minor repairs, fault diagnosis and property maintenance Strong people management and coaching skills Excellent communication and problem-solving abilities Health & Safety qualification (or working towards one) Budget and project management experience Competence with ICT systems and handheld devices Full UK driving licence IOSH Knowledge of European Playground Standards EN1176 & EN1177 would be beneficial. Benefits Ongoing training and development Weekly pay
Permanant , Full Time We are looking to recruit a Customer Service Planner to join our team, based from our office in Basildon, Essex. About the Role Joining our team, you llbe responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email. Using our in-house system, you ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have the following: Social Housing experience would be advantageous Repair and Maintenance planning background Competent in communicating with direct operatives, subcontractors, and residents. Planning knowledge of what works can be sequenced or can be undertaken concurrently. Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable. Good Administration skills and computer skills Good communication skills e.g. ability to communicate with different stakeholders at different levels Passionate about service delivery and customer satisfaction. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking, and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people is key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Oct 22, 2025
Full time
Permanant , Full Time We are looking to recruit a Customer Service Planner to join our team, based from our office in Basildon, Essex. About the Role Joining our team, you llbe responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email. Using our in-house system, you ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have the following: Social Housing experience would be advantageous Repair and Maintenance planning background Competent in communicating with direct operatives, subcontractors, and residents. Planning knowledge of what works can be sequenced or can be undertaken concurrently. Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable. Good Administration skills and computer skills Good communication skills e.g. ability to communicate with different stakeholders at different levels Passionate about service delivery and customer satisfaction. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking, and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people is key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
I am currently recruiting for a housing association based in Kent who are looking for Sub Contract Planner Scheduler, Duties: Assist in the effective delivery of the service operation by optimising the use of, principally, direct labour and specialist subcontractor resources available and develop and implement robust and effective procedures to achieve contract requirements. Be responsible for works scheduling/planning, ensuring the correct trades are allocated, that they are provided appropriate appointment slots for the type of work and that the appointments are managed geographically to be travel efficient. Promote and maximise 1st time fix To ensure all works orders received are scheduled immediately upon receipt via the mailboxes, portal and interactive planner and thereafter completed within target timescales leading to delivery of contractual key performance indicators. Monitor systems to ensure appointments made are kept by the workforce, all system administration including completions, rejected appointments and contractor information and report appointment failings immediately to the manager. Monitor all work flows and identify follow on works to ensure that they exceed no more than 5% of overall WIP target. Ensure all works are scheduled in a timely manner with the appropriate resource allocated. Report any trends to manager for system review. Production, monitoring and communication of WIP to include routine and voids works versus target A clear commitment to a customer-centred service and continuous improvement. Work with Supervisors and Managers to provide feedback relating to operative conduct, absence, performance including PDA usage formed from daily checks Coordinate appointments where multiple trades or subcontractors are required to attend To work in conjunction with the allocated Supervisor review diaries, ensuring that works are ready to commence pending materials, tests and overall timescales to optimise service delivery and productivity To fully assist and co-operate colleagues in the progress and investigation of complaints, effectively deal and respond. to queries and complaints from tenants, staff, and residents relating to services and service delivery Liaise with the client to ensure all relevant databases are up to date. Assist with the collation of supplies and material information from our approved suppliers and record cost data appropriately. Ensure consistent and pro-active approach to role at all times, carrying out other duties as may be required from time to time in order to maintain an efficient operation of all aspects relating to the needs of the team TCH Repairs (additional training will be provided as required) Essential criteria: Previous Planning/Scheduling experience Planning/Scheduling experience Confident using Microsoft excel, word and outlook Ability to communicate effectively both verbally and in writing Be able to work as a team and independently Desirable Criteria: Previous experience in social housing repairs and maintenance This role is paying 30,750, if you are interested please apply and i will be in touch. Thank you. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Oct 21, 2025
Contract
I am currently recruiting for a housing association based in Kent who are looking for Sub Contract Planner Scheduler, Duties: Assist in the effective delivery of the service operation by optimising the use of, principally, direct labour and specialist subcontractor resources available and develop and implement robust and effective procedures to achieve contract requirements. Be responsible for works scheduling/planning, ensuring the correct trades are allocated, that they are provided appropriate appointment slots for the type of work and that the appointments are managed geographically to be travel efficient. Promote and maximise 1st time fix To ensure all works orders received are scheduled immediately upon receipt via the mailboxes, portal and interactive planner and thereafter completed within target timescales leading to delivery of contractual key performance indicators. Monitor systems to ensure appointments made are kept by the workforce, all system administration including completions, rejected appointments and contractor information and report appointment failings immediately to the manager. Monitor all work flows and identify follow on works to ensure that they exceed no more than 5% of overall WIP target. Ensure all works are scheduled in a timely manner with the appropriate resource allocated. Report any trends to manager for system review. Production, monitoring and communication of WIP to include routine and voids works versus target A clear commitment to a customer-centred service and continuous improvement. Work with Supervisors and Managers to provide feedback relating to operative conduct, absence, performance including PDA usage formed from daily checks Coordinate appointments where multiple trades or subcontractors are required to attend To work in conjunction with the allocated Supervisor review diaries, ensuring that works are ready to commence pending materials, tests and overall timescales to optimise service delivery and productivity To fully assist and co-operate colleagues in the progress and investigation of complaints, effectively deal and respond. to queries and complaints from tenants, staff, and residents relating to services and service delivery Liaise with the client to ensure all relevant databases are up to date. Assist with the collation of supplies and material information from our approved suppliers and record cost data appropriately. Ensure consistent and pro-active approach to role at all times, carrying out other duties as may be required from time to time in order to maintain an efficient operation of all aspects relating to the needs of the team TCH Repairs (additional training will be provided as required) Essential criteria: Previous Planning/Scheduling experience Planning/Scheduling experience Confident using Microsoft excel, word and outlook Ability to communicate effectively both verbally and in writing Be able to work as a team and independently Desirable Criteria: Previous experience in social housing repairs and maintenance This role is paying 30,750, if you are interested please apply and i will be in touch. Thank you. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
REPAIRS SCHEDULER/ PLANNER ROLE SE London Hybrid Working - 2/3 days a week in the office Exciting opportunity to join a large Property Services Contractor Key purpose: To provide a responsive service to customers, raise works orders and respond to queries, as well as dealing with daily contract administration. Key responsibilities: Managing operatives diaries Liaising with tenants and operatives to arrange repairs Planning repairs works for pre and post inspection, reactive, voids and emergency repairs Prioritising emergency works Booking appointments and allocating works to the available operatives, and following works from start through to completion Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work Ensure all relevant data is up-dated on a timely basis Accurate filing of contract paperwork and ongoing maintenance of files, to include for example time sheets and completion sheets from sub contractors. Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments. Work with colleagues, residents, operatives, sub-contractors and other suppliers to ensure targets are met and an excellent service is delivered. Use and update the IT and other systems, inputting and extracting information and ensuring protocol is followed. Ensure requirements of Health and Safety legislation are followed and undertake Health and Safety training as required. Key skills and experience Experience of working in a customer service environment Experience in a Housing environment Experience in a repairs & maintenance environment Makes decisions based on set standards and procedures Consistently maintains high level of performance. Communicates in a clear, concise and constructive manner based on own knowledge and experience, meeting the needs of the caller effectively and efficiently, remaining calm and in control. Resilient in difficult or stressful situations Able to empathise with customers Able to produce clear and concise correspondence. Accurate IT skills (Microsoft Word) 35hour week If you have the relevant experience and are available straight away please apply with your most recent CV
Oct 21, 2025
Contract
REPAIRS SCHEDULER/ PLANNER ROLE SE London Hybrid Working - 2/3 days a week in the office Exciting opportunity to join a large Property Services Contractor Key purpose: To provide a responsive service to customers, raise works orders and respond to queries, as well as dealing with daily contract administration. Key responsibilities: Managing operatives diaries Liaising with tenants and operatives to arrange repairs Planning repairs works for pre and post inspection, reactive, voids and emergency repairs Prioritising emergency works Booking appointments and allocating works to the available operatives, and following works from start through to completion Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work Ensure all relevant data is up-dated on a timely basis Accurate filing of contract paperwork and ongoing maintenance of files, to include for example time sheets and completion sheets from sub contractors. Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments. Work with colleagues, residents, operatives, sub-contractors and other suppliers to ensure targets are met and an excellent service is delivered. Use and update the IT and other systems, inputting and extracting information and ensuring protocol is followed. Ensure requirements of Health and Safety legislation are followed and undertake Health and Safety training as required. Key skills and experience Experience of working in a customer service environment Experience in a Housing environment Experience in a repairs & maintenance environment Makes decisions based on set standards and procedures Consistently maintains high level of performance. Communicates in a clear, concise and constructive manner based on own knowledge and experience, meeting the needs of the caller effectively and efficiently, remaining calm and in control. Resilient in difficult or stressful situations Able to empathise with customers Able to produce clear and concise correspondence. Accurate IT skills (Microsoft Word) 35hour week If you have the relevant experience and are available straight away please apply with your most recent CV
Planner Walton-On-Thames Temporary Office based - Mon to Fri 13.69 per hour Social Housing Experience Needed Daniel Owen are proud to be representing a well-known contractor based in the Surrey, Walton-On-Thames area who are looking for a highly skilled planner to join their team. Purpose of the Job - Planner Schedule and coordinate repairs and maintenance works for operatives and contractors. Manage diaries to ensure all appointments are booked efficiently and within target timescales. Monitor daily workloads to maximise operative productivity and meet KPI targets Update systems accurately to reflect job progress and completion. Support the delivery of excellent customer service by ensuring timely communication and smooth workflow.
Oct 20, 2025
Seasonal
Planner Walton-On-Thames Temporary Office based - Mon to Fri 13.69 per hour Social Housing Experience Needed Daniel Owen are proud to be representing a well-known contractor based in the Surrey, Walton-On-Thames area who are looking for a highly skilled planner to join their team. Purpose of the Job - Planner Schedule and coordinate repairs and maintenance works for operatives and contractors. Manage diaries to ensure all appointments are booked efficiently and within target timescales. Monitor daily workloads to maximise operative productivity and meet KPI targets Update systems accurately to reflect job progress and completion. Support the delivery of excellent customer service by ensuring timely communication and smooth workflow.
Fortus Recruitment is working with a leading social housing provider to recruit an experienced Repairs Planner to join their dynamic team in East London This is a fantastic opportunity for someone with strong administrative skills and a passion for delivering outstanding customer service in a fast-paced repairs environment. Key Responsibilities: Scheduling and planning repair works for operatives and subcontractors Liaising with tenants, tradespeople, and housing officers to ensure timely repairs Managing diaries, updating systems, and logging all communication accurately Monitoring progress and following up to ensure completion within deadlines Dealing with incoming calls and repair queries from residents Working closely with the repairs and maintenance team to ensure smooth operations What We're Looking For: Previous experience in a similar planning or scheduling role (preferably within social housing or maintenance) Strong communication and organisational skills IT literate confident with Excel, CRM systems, and scheduling software Ability to multitask and stay calm under pressure Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer INDJF
Oct 17, 2025
Seasonal
Fortus Recruitment is working with a leading social housing provider to recruit an experienced Repairs Planner to join their dynamic team in East London This is a fantastic opportunity for someone with strong administrative skills and a passion for delivering outstanding customer service in a fast-paced repairs environment. Key Responsibilities: Scheduling and planning repair works for operatives and subcontractors Liaising with tenants, tradespeople, and housing officers to ensure timely repairs Managing diaries, updating systems, and logging all communication accurately Monitoring progress and following up to ensure completion within deadlines Dealing with incoming calls and repair queries from residents Working closely with the repairs and maintenance team to ensure smooth operations What We're Looking For: Previous experience in a similar planning or scheduling role (preferably within social housing or maintenance) Strong communication and organisational skills IT literate confident with Excel, CRM systems, and scheduling software Ability to multitask and stay calm under pressure Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer INDJF
Planner 30,000 Stratford Company: Dependable property services partner with a reputation for delivering exceptional services. Working with some of the the UK's largest building owners, landlords and facilities managers to provide strategic building repairs. Role: This role plays a valuable part of the daily operations. Responsible for coordinating all construction activities amongst different teams, allocating recourses and managing risks. This will involve: Risk assessing and planning. Project scheduling and planning. resource and budget managing. Coordination and communication. Diary Management. Key Experience needed: Previous experience as a planner essential. Good communication skills. Good organisational skills. Diary management. Planner 30,000 Stratford
Oct 17, 2025
Full time
Planner 30,000 Stratford Company: Dependable property services partner with a reputation for delivering exceptional services. Working with some of the the UK's largest building owners, landlords and facilities managers to provide strategic building repairs. Role: This role plays a valuable part of the daily operations. Responsible for coordinating all construction activities amongst different teams, allocating recourses and managing risks. This will involve: Risk assessing and planning. Project scheduling and planning. resource and budget managing. Coordination and communication. Diary Management. Key Experience needed: Previous experience as a planner essential. Good communication skills. Good organisational skills. Diary management. Planner 30,000 Stratford
As a repairs supervisor, you will be responsible for overseeing day-to-day activities for the specific contract area. Your role involves ensuring that work progresses according to plans, schedules, and safety standards. Additionally, you will manage a team of 10+ PAYE operatives, covering reactive maintenance repairs. Your tasks will include: Assisting with Health and Safety standards and practices Overseeing complex works and projects via site visits and correspondence with client counterparts Supporting schedulers to coordinate any large projects Providing Quotes to clients utilising Schedule of Rates Liaising with residents Overseeing complaint works Attending client meetings on a regular basis to provide updates on works Conducting post-inspections Working alongside planners to prioritise jobs Your ability to motivate the team to ensure work completion is crucial, and you will play a key role in maintaining efficiency, quality, and safety on the contract. Qualifications Strong IT knowledge Asbestos awareness certificate (Can get instantly if not) In date DBS check Must have experience of dealing with multi trade operatives and sub-contractors Experience within the housing sector preferred Valid driving license
Oct 16, 2025
Full time
As a repairs supervisor, you will be responsible for overseeing day-to-day activities for the specific contract area. Your role involves ensuring that work progresses according to plans, schedules, and safety standards. Additionally, you will manage a team of 10+ PAYE operatives, covering reactive maintenance repairs. Your tasks will include: Assisting with Health and Safety standards and practices Overseeing complex works and projects via site visits and correspondence with client counterparts Supporting schedulers to coordinate any large projects Providing Quotes to clients utilising Schedule of Rates Liaising with residents Overseeing complaint works Attending client meetings on a regular basis to provide updates on works Conducting post-inspections Working alongside planners to prioritise jobs Your ability to motivate the team to ensure work completion is crucial, and you will play a key role in maintaining efficiency, quality, and safety on the contract. Qualifications Strong IT knowledge Asbestos awareness certificate (Can get instantly if not) In date DBS check Must have experience of dealing with multi trade operatives and sub-contractors Experience within the housing sector preferred Valid driving license
Repairs Planner Permanent 29,000 - 30,000 Northamptonshire - Remote Working Hamilton Woods Associates are currently recruiting for a Repairs Planner to join an organisation based in Northamptonshire on a permanent basis. Duties & Responsibilities of the Repairs Planner: Scheduling work for engineers Liaising with customers and engineers to schedule in work Keeping customers up to date with any changes and progress of repairs Re-booking in cancelled appointments Managing all associated administration Essential Requirements of the Repairs Planner: Experience within repairs planning within social housing (desirable) To be considered for this exciting role, please contact Connor Lamb - Recruitment Consultant at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Oct 14, 2025
Full time
Repairs Planner Permanent 29,000 - 30,000 Northamptonshire - Remote Working Hamilton Woods Associates are currently recruiting for a Repairs Planner to join an organisation based in Northamptonshire on a permanent basis. Duties & Responsibilities of the Repairs Planner: Scheduling work for engineers Liaising with customers and engineers to schedule in work Keeping customers up to date with any changes and progress of repairs Re-booking in cancelled appointments Managing all associated administration Essential Requirements of the Repairs Planner: Experience within repairs planning within social housing (desirable) To be considered for this exciting role, please contact Connor Lamb - Recruitment Consultant at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Gas Service & Repair Engineer Salary: £39,283.13 pa + call out payments + Access to company vehicle for work use only Manchester - Field Based across Greater Manchester area Contract Type: Permanent Hours: 39 hours per week 8am - 4.30pm Mon Thurs, 8am - 3.30pm Friday Closing date: 23rd October Interview Date: W/C 27th October Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, we provide homes and services to over 20,000 people across Greater Manchester. We build more affordable new homes, make a difference in the communities we serve, and support our colleagues to enjoy work, learn and grow. This role will help us to do this by providing a professional gas servicing and repair service that delivers an excellent experience. Always adhering to current regulations and organisational policies and procedures and delivering an excellent customer experience by understanding the different needs of our customers and tailoring your approach. In this role, you will be responsible for Service, diagnose and repair all landlord owned gas appliances in customers homes and empty properties. Complete relevant certification in accordance with the Gas Safety Regulations. Report to the Gas Manager any faulty appliances, installations or equipment that does not comply with the current safety regulations. Deliver a good cosmetic finish on completing a job. Report any potential repairs and safeguarding issues that you notice in the customers homes. Update your PDA in real time on a job s status and communicate with planners if customers are not at home or jobs are not viable. Order parts, materials or follow up work as required and record work daily outside opti-time Achieve your performance targets, KPI s and productivity targets. We need people who: Can undertake gas heating repairs and gas servicing in customers' homes and of certifying gas works. Have a sound building and construction knowledge Has general building maintenance repair knowledge Certificate of Competence (BSEN17024) CCN1, CENWAT, CKR1, HTR1, CPA1 Please note this role requires a basic DBS check and you must hold a valid driving licence. We also operate an on call rota, which you will need to take part in. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.
Oct 14, 2025
Full time
Gas Service & Repair Engineer Salary: £39,283.13 pa + call out payments + Access to company vehicle for work use only Manchester - Field Based across Greater Manchester area Contract Type: Permanent Hours: 39 hours per week 8am - 4.30pm Mon Thurs, 8am - 3.30pm Friday Closing date: 23rd October Interview Date: W/C 27th October Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, we provide homes and services to over 20,000 people across Greater Manchester. We build more affordable new homes, make a difference in the communities we serve, and support our colleagues to enjoy work, learn and grow. This role will help us to do this by providing a professional gas servicing and repair service that delivers an excellent experience. Always adhering to current regulations and organisational policies and procedures and delivering an excellent customer experience by understanding the different needs of our customers and tailoring your approach. In this role, you will be responsible for Service, diagnose and repair all landlord owned gas appliances in customers homes and empty properties. Complete relevant certification in accordance with the Gas Safety Regulations. Report to the Gas Manager any faulty appliances, installations or equipment that does not comply with the current safety regulations. Deliver a good cosmetic finish on completing a job. Report any potential repairs and safeguarding issues that you notice in the customers homes. Update your PDA in real time on a job s status and communicate with planners if customers are not at home or jobs are not viable. Order parts, materials or follow up work as required and record work daily outside opti-time Achieve your performance targets, KPI s and productivity targets. We need people who: Can undertake gas heating repairs and gas servicing in customers' homes and of certifying gas works. Have a sound building and construction knowledge Has general building maintenance repair knowledge Certificate of Competence (BSEN17024) CCN1, CENWAT, CKR1, HTR1, CPA1 Please note this role requires a basic DBS check and you must hold a valid driving licence. We also operate an on call rota, which you will need to take part in. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.
Carpenter Perm Waltham Forest Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a Housing Association, who are looking for a multi trader based in Waltham Forest. Day to Day for Carpenter: Working in occupied social housing properties Carrying out day to day repairs Snagging Lists 1st & 2nd Fix Carpentry Repair & Refurbishing existing building work Using Power tools on wood, Metal and other materials Work with Designers & Planners on construction projects Benefits for Carpenter: Van & fuel card provided Stability of work Life assurance & Accident Cover Enhance Pension Plan 26 days holiday Learning & Development Opportunities Work perks discount & Vouchers AND MANY MORE! Please apply or contact Sam Fombo at Build Recruitment for further details of the role We'll take the time to understand your career history and motivations for a new role. We'll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. From there our commitment to you is all about being your career partner. We'll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking. The ideal candidate for this position would have experience as a Carpenter or joiner or UPVC specialist or Multi trader , with experience in void refurbishments, Social Housing, Council, housing association, MOD, Domestic properties, compliancy services & planned maintenance work.
Oct 13, 2025
Full time
Carpenter Perm Waltham Forest Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a Housing Association, who are looking for a multi trader based in Waltham Forest. Day to Day for Carpenter: Working in occupied social housing properties Carrying out day to day repairs Snagging Lists 1st & 2nd Fix Carpentry Repair & Refurbishing existing building work Using Power tools on wood, Metal and other materials Work with Designers & Planners on construction projects Benefits for Carpenter: Van & fuel card provided Stability of work Life assurance & Accident Cover Enhance Pension Plan 26 days holiday Learning & Development Opportunities Work perks discount & Vouchers AND MANY MORE! Please apply or contact Sam Fombo at Build Recruitment for further details of the role We'll take the time to understand your career history and motivations for a new role. We'll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. From there our commitment to you is all about being your career partner. We'll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking. The ideal candidate for this position would have experience as a Carpenter or joiner or UPVC specialist or Multi trader , with experience in void refurbishments, Social Housing, Council, housing association, MOD, Domestic properties, compliancy services & planned maintenance work.
Team Leader Housing repairs and logistics Location: Crawley (RH10 9XN) Salary: £32,000 per annum Sector: Social Housing Repairs & Maintenance Employment Type: Full-time, Permanent About the Opportunity We are currently recruiting for an experienced and motivated Team Leader to join a growing team based in Crawley. This is a fantastic opportunity to play a key leadership role on an exciting new contract with a national housing provider. The successful candidate will oversee the planning and logistics function for a busy repairs and maintenance service within the social housing sector. You will be responsible for leading a team of planners and customer service advisors to ensure the smooth, efficient, and customer-focused delivery of maintenance and repair works across a large housing portfolio. Key Responsibilities Lead and manage the Planning Team, ensuring effective scheduling of responsive repairs, voids, and planned works. Oversee the daily allocation of jobs to operatives and contractors, ensuring all appointments are met in line with service level agreements (SLAs) and key performance indicators (KPIs). Support and guide Customer Solutions Advisors, including managing escalations and complex repair enquiries. Maintain oversight of call centre and team mailboxes, ensuring timely action and resolution of incoming requests. Monitor individual and team performance, carrying out reviews and implementing performance improvement measures as required. Act as the senior point of contact for operational queries, supporting both the team and the client relationship. Promote continuous improvement and ensure a high standard of service delivery at all times. About You Experience in a planning, scheduling, or coordination role within housing, construction, or a maintenance-related field. Previous experience managing or supervising a team. Strong organisational and communication skills. Confident using scheduling software, housing management systems, and general IT tools. Ability to work under pressure and adapt quickly to changing demands. Interested? If you re looking for your next step in social housing and want to be part of a forward-thinking and ambitious team, please apply with your CV or call Leah Seber at Build Recruitment
Oct 13, 2025
Full time
Team Leader Housing repairs and logistics Location: Crawley (RH10 9XN) Salary: £32,000 per annum Sector: Social Housing Repairs & Maintenance Employment Type: Full-time, Permanent About the Opportunity We are currently recruiting for an experienced and motivated Team Leader to join a growing team based in Crawley. This is a fantastic opportunity to play a key leadership role on an exciting new contract with a national housing provider. The successful candidate will oversee the planning and logistics function for a busy repairs and maintenance service within the social housing sector. You will be responsible for leading a team of planners and customer service advisors to ensure the smooth, efficient, and customer-focused delivery of maintenance and repair works across a large housing portfolio. Key Responsibilities Lead and manage the Planning Team, ensuring effective scheduling of responsive repairs, voids, and planned works. Oversee the daily allocation of jobs to operatives and contractors, ensuring all appointments are met in line with service level agreements (SLAs) and key performance indicators (KPIs). Support and guide Customer Solutions Advisors, including managing escalations and complex repair enquiries. Maintain oversight of call centre and team mailboxes, ensuring timely action and resolution of incoming requests. Monitor individual and team performance, carrying out reviews and implementing performance improvement measures as required. Act as the senior point of contact for operational queries, supporting both the team and the client relationship. Promote continuous improvement and ensure a high standard of service delivery at all times. About You Experience in a planning, scheduling, or coordination role within housing, construction, or a maintenance-related field. Previous experience managing or supervising a team. Strong organisational and communication skills. Confident using scheduling software, housing management systems, and general IT tools. Ability to work under pressure and adapt quickly to changing demands. Interested? If you re looking for your next step in social housing and want to be part of a forward-thinking and ambitious team, please apply with your CV or call Leah Seber at Build Recruitment
We are seeking a proactive and highly organised Planner/Scheduler to join our maintenance team, supporting the delivery of responsive repairs, void refurbishments, and planned maintenance across our social housing portfolio. This role is key to ensuring efficient job allocation, timely service delivery, and excellent customer satisfaction. Key Responsibilities Schedule and assign reactive maintenance jobs to operatives across designated areas Coordinate daily workloads with other planners to balance priorities and resources Monitor operative availability and track job progress in real time using internal systems Communicate clearly with operatives, supervisors, and clients to ensure smooth delivery Respond promptly to incoming job requests and emergency repairs Maintain accurate records of job status, completions, and performance metrics About You Experience scheduling reactive maintenance in a social housing environment Strong customer service background with excellent communication skills Familiarity with operative coordination and workload balancing Understanding of voids, responsive, and planned maintenance workflows Ability to manage real-time job tracking and resource allocation IT literate with experience using housing or repairs management systems (desirable) Requirements Proven experience in a similar planning or scheduling role Ability to work under pressure and manage competing priorities Team player with a proactive and solution-focused approach
Oct 11, 2025
Full time
We are seeking a proactive and highly organised Planner/Scheduler to join our maintenance team, supporting the delivery of responsive repairs, void refurbishments, and planned maintenance across our social housing portfolio. This role is key to ensuring efficient job allocation, timely service delivery, and excellent customer satisfaction. Key Responsibilities Schedule and assign reactive maintenance jobs to operatives across designated areas Coordinate daily workloads with other planners to balance priorities and resources Monitor operative availability and track job progress in real time using internal systems Communicate clearly with operatives, supervisors, and clients to ensure smooth delivery Respond promptly to incoming job requests and emergency repairs Maintain accurate records of job status, completions, and performance metrics About You Experience scheduling reactive maintenance in a social housing environment Strong customer service background with excellent communication skills Familiarity with operative coordination and workload balancing Understanding of voids, responsive, and planned maintenance workflows Ability to manage real-time job tracking and resource allocation IT literate with experience using housing or repairs management systems (desirable) Requirements Proven experience in a similar planning or scheduling role Ability to work under pressure and manage competing priorities Team player with a proactive and solution-focused approach
Repairs Planner 2 months+ Trafford, Manchester 18.00 Umbrella ph Hamilton Woods Associates are working with a Social Housing provider in Manchester, to recruit to a Repairs Planner on a temporary basis Responsibilities of the Repairs Planner include: Working within the reactive repairs team Liaising with customers and engineers to schedule in repairs work Raising work orders Keeping customers up to date with any changes and progress of repairs Re-booking in cancelled appointments Managing all associated administration Requirements of the Repairs Planner include: Experience within repairs planning wihtin social housing desirable
Oct 09, 2025
Contract
Repairs Planner 2 months+ Trafford, Manchester 18.00 Umbrella ph Hamilton Woods Associates are working with a Social Housing provider in Manchester, to recruit to a Repairs Planner on a temporary basis Responsibilities of the Repairs Planner include: Working within the reactive repairs team Liaising with customers and engineers to schedule in repairs work Raising work orders Keeping customers up to date with any changes and progress of repairs Re-booking in cancelled appointments Managing all associated administration Requirements of the Repairs Planner include: Experience within repairs planning wihtin social housing desirable
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