396 jobs found

Overview Location: Bolton Salary: £33K per Year Contract: Permanent Type: Full Time Reference: VAC-337579l_ Posted: September 25, 2025 We are working with a well established and longstanding Social Housing Contractor who have a great company culture and ethos. They have been awarded new contracts, alongside their existing contracts with clients. As a result, they are seeking a Site Manager to join them on a permanent basis, working on a refurbishment schemes across Bolton/Bury areas to tenanted Social Housing properties. The company are looking for a candidate who are experienced within Social Housing. Responsibilities The smooth operational, ensuring the programme of works is completed within correct timescales and budget. Ensuring health & safety is maintained and creating a positive attitude towards H&S throughout the team. Monitoring the quality of work Liaising with the client Ordering materials Working closely with the Tenant Liaison Officer and ensuring tenant satisfaction is maintained Experience / Qualifications Experience needed: SMSTS, CSCS and First Aid are required tickets, along with a proven track record of successfully delivering Social Housing Refurbishment schemes. You must be able to demonstrate a stable and progressive career history on your CV. Salary & Benefits The salary on offer is £33k plus car allowance and other benefits (pension, bonus etc.) How to apply If you are interested in this position and would like to apply, please email a copy of your CV to Stephanie at Fawkes & Reece, using the contact details provided.

About the Role: We are seeking a dedicated Housing Officer to join our team and deliver exceptional housing management services across Cheshire. You will play a key role in supporting tenants, managing properties, and ensuring compliance with housing regulations. Key Responsibilities: Manage a portfolio of properties, ensuring tenancy agreements are upheld. Provide advice and support to tenants on housing-related issues. Conduct property inspections and address maintenance concerns promptly. Handle rent collection, arrears management, and tenancy enforcement. Work collaboratively with internal teams and external agencies to resolve issues. Ensure compliance with health and safety and housing legislation. Requirements: Previous experience in housing management or a similar role. Strong knowledge of housing legislation and tenancy agreements. Excellent communication and problem-solving skills. Ability to manage a varied caseload and work under pressure. Full UK driving licence and access to a vehicle (essential).

Resident Liaison Officer (RLO) Location: Cambridge, Ely, and surrounding areas Contract: Temporary, with a strong view to a long-term position Pay Rate: £17 - £22 per hour Are you an experienced and empathetic Resident Liaison Officer looking for a new opportunity in the Cambridge and Ely area We have an opening for a crucial role focused on ensuring a positive experience for residents during property works. This is a long-term position for the right person. The Role This is a fantastic opportunity to join a project team working on essential home energy improvements . The works include External Wall Insulation (EWI), air source heat pumps, and potentially PV panel installations . You will be the primary point of contact for residents, providing clear and consistent communication from the project's start in September onwards. Your ability to build rapport and resolve issues with a calm, patient, and professional manner is essential to the success of this project. Key Responsibilities Resident Communication: Serve as the main point of contact, providing timely and accurate information about project timelines, progress, and any potential disruptions related to the energy retrofit works. Issue Resolution: Address and resolve resident queries and complaints with empathy and efficiency. Project Coordination: Facilitate access for tradespeople and coordinate appointments to ensure work can be completed smoothly. Administration: Maintain accurate resident records, log all communication, and assist with surveys and documentation. Candidate Profile Experience: Proven experience in a Resident Liaison Officer or similar role within the social housing or construction sector. Experience with energy retrofit or home improvement projects is highly desirable. Communication Skills: Exceptional interpersonal skills with the ability to build rapport with diverse groups of people. Organisational Skills: Highly organised and capable of managing a busy workload and multiple tasks effectively. Problem-Solving: A proactive and solution-oriented approach to challenges. Mobility: A full UK driving license and a personal vehicle are essential for travel across the Ely and Cambridge area. What We Offer A competitive pay rate of £17 - £22 per hour . The opportunity to work on key, long-term projects that make a real difference to residents' homes and lives. A supportive and collaborative team environment. If you are a compassionate and skilled RLO ready for your next challenge, we encourage you to apply.

Site Manager - Planned and Retrofit works 50k + car allowance or company vehicle Based in Hull/surrounding areas Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment and planned works project on Social Housing and decent homes works across Yorkshire. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 50K + car / travel allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on (phone number removed) for more information!

Technical Support Officer Hourly rate: 14.84 Location: Crossgate House Redditch B98 7SN- office based only Contract: 3 months with review for extension Working hours: Monday-Friday 9 to 5 Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Technical Support Officer to provide administrative and Customer support to the Housing Property Service teams, including Electrical Services and Capital and Contracts, Gas Services, Health & Safety and Compliance. Purpose of the Role: The post holder will be the Council's Electrical Technical Support Officer who will be responsible for scheduling inspections and raising jobs for electrical and communal compliance across the council's housing assets ensuring it complies with all statutory regulations, approved Codes of Practice (ACOP), official guidance standards and best practice. The post holder will be responsible for the day to day scheduling, filing, issuing and monitoring of all electrical EICR, Smoke, No Access, Installation programmes to the contractor Responsibilities: The role will include taking calls, arranging appointments, updating our property management system, updating compliance and asset spreadsheets, issuing and monitoring programmes of works, booking supervisor inspections, chasing no access, chasing compliance due dates and certification, raising jobs, closing jobs and covering phones for gas servicing during team annual leave. The successful candidate will be a strong administrator proficient in IT programmes. Previous knowledge of facilities management, construction or property is advantageous. For more information or to process your application, please apply now!

Job role - Managing Agents Officer Location - Bracknell Salary - 39400 per annum Permanent position Hours - 37 per week - Monday - Friday with agile working Sellick Partnership Ltd are partnering a well-established housing association with the recruitment of a Managing Agents Officer to manage contractual relationships for third-party managing agents who provide services across the housing stocks portfolio. Job Summary for the Managing Agents Officer You will be responsible for ensuring that third party services provided for buildings, schemes and communal areas across our portfolio are compliant with building safety and FRA regulations and reporting where issues are identified. Through scrutiny of charges and services ensure that third-party MA services offer value for money and provide customers with a quality management service. Provide property management services for the remainder of the legacy market Rent portfolio and homeownership schemes. Key duties and responsibilities Inspect schemes and manage relationships and performance against service level agreement (SLA) with Managing Agents employed across the clients portfolio. Scrutinise costs and customer satisfaction across an area of operation. Review annual budget actual and estimate accounts provided by Managing Agents. Maintain the database of all third-party management agreements and update housing system with Managing Agent details as required. Ensure managing agents provide regular assurance of compliance with Building Safety, Fire Risk and Health and Safety regulation and provide follow up support for the Landlord Compliance team to recover information where not provided. Raise communal area repairs where defects are identified during inspections. Challenge and manage situations where service standards are not met. Complete and submit applications to the First-Tier tribunal on behalf of the client and their customers where challenge is needed on reasonability of costs, or service level failings, as required. Respond to enquiries about third party management arrangements to internal and external stakeholders. Knowledge, skills and experience required Demonstrated experience of Estate management and inspections Demonstrated experience of providing housing management services to schemes and estates. Ability to read and interpret and service level agreements. Ability to understand the context housing associations operate in, and needs of social tenants and low-cost homeowners, and the relationship of Management Companies and MS services. Understand and apply knowledge of health & safety legislation and risk assessments in terms of building and estate inspection. Full driving licence with appropriate business insurance and/or ability to travel in a timely and efficient manner to visit customers and attend meetings in areas not covered by public transport. If you think you are a good fit for the position or would like to discuss it further, please apply or contact Josh Meek at Sellick Partnership Ltd - Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Housing Officer Southampton Full Time Temporary Are you an experienced Housing Officer looking for your next temporary role? This is an excellent opportunity to join a local authority, providing tenancy and estate management services to residents across the city. THE ROLE As a Housing Officer, you will be responsible for delivering a comprehensive tenancy and estate management service to tenants and leaseholders, ensuring compliance with tenancy agreements and supporting residents to maintain their homes. Key responsibilities include: Managing tenancy issues including anti-social behaviour, safeguarding, and tenancy breaches. Carrying out tenancy sign-ups, settling-in visits, and tenancy checks. Supporting tenants with advice on welfare benefits, income recovery, and sustaining tenancies. Conducting estate inspections and ensuring estates are maintained to a high standard. Building strong landlord/tenant relationships and supporting tenant participation. Working with partner agencies such as Police, Social Services, and Neighbourhood Wardens. Preparing reports, attending court when required, and ensuring accurate records are maintained. THE CANDIDATE The ideal candidate will have previous experience in a Housing Officer or similar tenancy management role within a Local Authority or Housing Association. Essential experience and skills: Strong knowledge of tenancy and estate management. Experience managing anti-social behaviour casework. Ability to work independently and manage a varied caseload. Confident liaising with residents, councillors, and external agencies. Good IT skills and the ability to maintain accurate records. Desirable experience: Knowledge of welfare benefits and income recovery processes. Experience of tenant engagement and resident involvement initiatives. Understanding of safeguarding procedures. Knowledge of legal processes relating to tenancy enforcement. Ability to conduct estate inspections and identify health and safety issues. THE CONTRACT Working Hours: Full Time, Monday to Friday (37 hours per week) Length of Contract: 3 Month Temporary Contract Rate: 22.00 per hour LTD / 18.88 per hour PAYE (inc holiday) HOW TO APPLY If interested in this role, please apply using the link, or email (url removed) or call (phone number removed) and ask for Beth for further information If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!

A Gloucestershire local authority is seeking experienced Housing Options Officers specifically to deal with Backlog cases. They are looking to strengthen their frontline housing service. You'll be helping people overcome housing challenges by offering tailored advice and practical solutions. Park Avenue has an excellent track record with this council, having successfully placed a number of contractors there. What You'll Be Doing Deliver clear, practical housing advice and prevention support to residents at risk of homelessness Dealing with Backlog cases Assess cases under the Housing Act 1996 and Homelessness Reduction Act 2017 Issue Section 184 decisions within the required timescales and as well as part VII Manage a varied caseload, including complex cases, in line with statutory duties Hybrid working Locata knowledge is essential This is a rewarding opportunity to make a real impact in tackling homelessness and supporting those most in need. Please email your CV immediately if you are interested!

Now Hiring: Building Safety Officer Location: London Salary: Up to £46,000 Permanent, Full-time Leading Housing Association We are partnering with a leading Housing Association to recruit a proactive and skilled Building Safety Officer . This role is vital in ensuring high-risk residential buildings remain safe, compliant, and well-managed, with resident safety at the heart of every decision. The Role Reporting to the Building Safety Manager , you will work collaboratively across teams to deliver consistent building safety management for a portfolio of high-risk properties. You will: Ensure compliance with all building safety regulations, legislation, and landlord obligations Maintain accurate and up-to-date building safety cases and risk mitigation plans Conduct regular inspections of high-risk buildings, identifying and addressing potential safety risks Engage with residents through proactive events, fostering trust and clear communication about safety responsibilities Support the golden thread of information and maintain comprehensive records, including personal emergency evacuation plans (PEEPS) Collaborate with internal teams and external contractors to ensure the safe delivery of maintenance, remediation, and compliance activities Stay up to date with changes in legislation, regulatory requirements, and best practices in building safety What We re Looking For? Strong knowledge of building safety, fire safety, building regulations, and health and safety legislation Understanding of residential construction methods and active/passive fire protection measures Experience managing or coordinating building safety in high-risk residential environments Excellent stakeholder engagement and communication skills Ability to assess risks, prioritize actions, and escalate issues when necessary Desirable: CIOB Level 6, NEBOSH Fire Certificate, IOSH Managing Safely, understanding of data security related to safety compliance Why Join This Housing Association? This is your opportunity to join a values-led organisation committed to the safety and wellbeing of residents. You ll work within a collaborative team, contribute to innovative building safety practices, and have a direct impact on creating safer homes for residents. They offer: Supportive working environment and development opportunities Exposure to high-profile building safety initiatives Hybrid working and flexible arrangements (if applicable) The chance to make a real difference to resident safety and compliance Apply today to join a forward-thinking Housing Association and play a key role in maintaining safe, compliant, and trusted homes in London.

Tenancy Support Officer Notting Hill, Kensington and surrounding areas - Hybrid Duration - 6 months Hourly rate - 21.15 - 27.69 per hour Sellick Partnership is pleased to assist a Housing organisation in the London area with the recruitment of a Tenancy Support Officer to deliver a proactive tenancy and property management service, as well as responding to customer enquiries as appropriate. Working in your patch you will be visible and approachable, understand local issues, work collaboratively, and be the trusted face of organisational accountability for the quality of homes, neighbourhoods and services we provide. Duties of the Tenancy Support Officer include: Deliver a proactive face-to-face tenancy management service, building relationships with new customers within a patch You will support the customer journey at key stages of their tenancy such as viewings, new tenancy visits, tenancy audits, end of tenancy visits and property inspections for mutual exchanges and transfers. You will also be required to oversee complex general enquiries and provide information to support complaint resolution. Take appropriate tenancy enforcement action, including legal proceedings when required for breaches of tenancy including tenancy fraud, nuisance behaviour, unauthorised alterations, overcrowding and abandonment. Deal with applications for succession, assignment and other tenancy related matters in line with legislation, policy and the tenancy agreement. Support the Housing Project Lead with the letting of new build properties and embedding new neighbourhoods. As the Tenancy Support Officer you will have: An Enhanced DBS or capacity to process one A full driving licence and use of own vehicle for business use Housing training and/or experience If you believe you would be suitable for this role, apply now. For more information, contact Josh Meek at Sellick Partnership in the Derby Office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Home Based, covering Bedford/Milton Keynes, Somerset or Hampshire This role is predominantly home based but we will need you to be flexible to travel within your local area as the role may involve site visits and attendance at court on behalf of your colleagues. Here at Stonewater, we re looking for a Customer Partner to join our Tenancy Sustainment team and provide an exceptional customer service, putting customers at the heart of everything you do. As Customer Partner, you ll be working on property condition cases, hoarding, tenancy breaches, and permissions. It really is a varied role! This frontline role is a fantastic opportunity for an experienced Housing or Community Development specialist to bring their passion, skills, and energy to help manage a national model whilst having connections to the locality. The ideal candidate will: Have proven Housing experience, able to successfully manage property condition cases and tenancy breaches. Have a strong customer focus. Have experience in working with multi-agencies to ensure results for customers Demonstrate an understanding of safeguarding and processes in place to support vulnerable customers Be agile and flexible, prioritising as appropriate to meet customer needs Demonstrate an ability to work well as part of a team. Have high level communication skills, demonstrating an ability to positively influence and negotiate outcomes. Be experienced in partnership working to meet the needs of customers. Be able to think beyond process to find innovative solutions for customers. Be computer literate. Experience of using Active H is desirable. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ?

We're recruiting a proactive and compassionate Accommodation Solutions Officer to join a busy local authority housing service in London. This is an exciting opportunity to make a real difference by supporting vulnerable individuals and families in temporary accommodation to move towards long-term, stable housing solutions. You'll be part of a dedicated Temporary Accommodation and Resettlement Team, providing high-quality advice, ensuring accommodation suitability, resolving tenancy issues, and working with partners to deliver effective move-on options into private rented, social housing, or intermediate rent. The Role Place households into suitable temporary accommodation in line with policy, legal requirements, and the Homelessness Reduction Act. Conduct suitability assessments, tenancy audits, and property inspections to ensure compliance and safety. Support households to make informed choices, bid effectively for available housing, and access move-on options. Respond promptly to accommodation complaints, tenancy breaches, and enforcement issues, escalating where appropriate. Collaborate with Procurement, Legal, Social Services, and external accommodation providers to manage placements and resolve complex cases. Prepare documentation and reports for legal proceedings, reviews, and internal panels. Monitor high-cost emergency accommodation placements and identify suitable, cost-effective move-on opportunities. Liaise with support services to provide wraparound care and make appropriate referrals for residents with additional needs. Manage inboxes, telephone enquiries, and correspondence from residents, elected members, MPs, and external advocates. Support service improvement by contributing to housing policy development, case reviews, and performance reporting. Key Requirements Proven experience in housing, homelessness prevention, or temporary accommodation services. Strong understanding of homelessness legislation, housing pathways, and tenancy management. Excellent communication and negotiation skills, with the ability to engage confidently with residents, landlords, and partners. Experience managing sensitive and complex cases with professionalism and empathy. Good IT skills and experience using housing management systems (e.g., Northgate, NEC, or similar). Ability to work in a fast-paced environment, managing competing priorities effectively. Strong problem-solving, decision-making, and organisational skills. A collaborative, resident-focused approach with a commitment to service excellence. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us .

Role: Housing Support Officer Location: Birmingham Contract Type: Temporary - potential to become permanent Hours: Full-time, 37 hours per week Pay Rate: 16 umbrella and 12.540 PAYE Driving Requirement: Must hold a full UK driving licence and have access to a vehicle Role Overview - Housing Support Officer Lewisham Council is seeking a proactive and community-focused Housing Support Officer to assist residents by collecting, verifying, and processing key housing paperwork. The role plays a vital part in ensuring Arabic-speaking tenants receive clear, compassionate communication and practical assistance when accessing housing services. Key Responsibilities: Collect and process housing paperwork and verification documents. Support Arabic-speaking clients with translations and housing guidance. Conduct home visits and liaise with vulnerable tenants. Maintain accurate digital and paper-based records. Collaborate with Housing Officers and Case Managers to ensure compliance. Essential Requirements: Fluent in Arabic and English (verbal and written). Previous housing, support, or community experience. Excellent interpersonal and organisational skills. Full UK driving licence and access to a car.

Housing Officers - Remote Working - Must live in Thames Valley area 28-35,000pa + Excellent Benefits Package Full-Time Permanent We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. This exciting opportunity is based in Thames Valley , and offers a fully remote working model . You will have the autonomy to plan your own schedule and manage your own day-to-day responsibilities, with regular community visits to support and manage service users. About the Role As a Housing Officer, you will be responsible for managing a portfolio of up to 250 properties and service users. Once you join, you will be assigned your caseload and will take ownership of delivering direct support and property management. This includes carrying out property inspections, resolving tenancy issues, liaising with external agencies, and ensuring compliance with housing standards. This is an ideal role for someone who is self-motivated, organised, and passionate about supporting others in a community setting. Key Responsibilities Deliver high-quality housing management and tenancy support to a defined group of service users Conduct property visits and ensure housing standards are maintained Resolve tenancy issues, including complaints, breaches, or anti-social behaviour Liaise with local authorities, support agencies, and landlords Maintain accurate records and reporting in line with company procedures Work independently to manage your diary, appointments, and caseload effectively What We're Looking For Previous experience in a Housing Officer or similar support-focused role is essential Strong communication, problem-solving, and organisational skills Ability to work remotely with minimal supervision A full UK Driving Licence is essential (DVLA checks will be conducted) You must be willing to travel within the Thames Valley area as part of your daily responsibilities The successful applicant will be subject to enhanced DBS and CTC checks Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme If you're a committed Housing professional looking for a rewarding and autonomous role with a growing and respected organisation, it would be great to hear from you. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. For more information, please email Lucy Wildish at (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

Housing Officer Location: Wembley Salary: 29.12 per hour (Umbrella) Job Type: Full-time / temp rolling contract We are seeking a dedicated Local Housing Officer to join our team. The role involves managing and coordinating housing and estate services within a specific area, ensuring high-quality service delivery that meets the diverse needs of our customers. Day to Day of the role: Manage and coordinate housing and estate services within a defined geographical area. Be accountable and customer-facing, representing our values across all tenures. Coordinate internal and external services to meet the diverse needs of our customers. Deliver services that meet individual and local needs to a high standard. Participate in local initiatives to support community projects, which may occasionally involve weekend work. Seek continuous improvement in service delivery and customer satisfaction. Manage relationships with the Local Authority and other Housing Association partners. Act as the point of contact for customer complaints, estate services, tenancy management, tenancy enforcement, and lettings management. Required Skills & Qualifications: Essential car user (driving licence and own vehicle) Proven experience in a social housing setting. Good working knowledge of housing practice, housing law, and service charge management principles. Demonstrable values of care, dare, and collaboration. Adaptability and flexibility in a changing environment. Strong collaboration, networking, and team-playing skills. Experience dealing with customers from diverse backgrounds with complex or challenging needs. Excellent administration skills and the ability to analyse customer feedback for service improvements. Attention to detail and accuracy in writing, reporting, and numeracy. Experience in customer service both face-to-face and via phone or written correspondence. Ability to self-manage a varied and demanding workload, prioritising and organising effectively. Innovative, empathetic, passionate, and a self-starter who isn't afraid of challenges. Ability to manage and report on projects against agreed targets. Proficiency in office management, including inbox and key management. Willingness to work flexible hours as required. To apply for the Local Housing Manager position, please submit your CV for review

Job Title: Resident Liaison Officer Location: Cambridge Salary: 32,000 plus car allowance Sector: Social Housing MUST HAVE OWN VEHICLE AND VALID UK DRIVING LISENCE Key Responsibilities of the Resident Liaison Officer: Engaging with residents and understand the needs of the community to deliver a personal service Provide a friendly courteous service in connection with residents Support, communicate and advise the site team Live the company values being fair, forward-thinking, accountable, customer focussed, open, transparent, proud and passionate, so that the highest standards of customer care can be achieved Be committed to diversity and inclusion of all Comply fully with the Company Code of Conduct, health and safety requirements, legislation, regulations, policies and procedures Undertake resident profiling to identify individual needs and tailor our service Implement our Customer Journey process to guide residents to manage expectations, maximise satisfaction and explain works, give notices, write newsletters etc Make access arrangements mutually convenient with residents Attend evening/weekend appointments where necessary Organise community events Manage complains/compliments and deal with all feedback. Keep complaints log with remedial actions and report weekly to the client Lead aftercare/handover service Requirements of the Resident Liaison Officer: 1+ year of experience as a Resident Liaison Officer (Social Housing). Strong communication skills and empathy. Ability to work under pressure Excellent Communication Skills Excellent Time Management Work well under pressure The ability to meet deadlines People management skills Negotiation skills Self-Motivated High levels of accuracy The ability to think strategically Presentation skills Able to work on own initiative If you feel this Resident Liaison Officer position is of interest to you, please either apply for the position directly or call Natasha on (phone number removed) OR email your CV to :

Apex Resources are working with a group of Care Homes who are looking for a number of Site Maintenance Officers on a temp to perm basis. The role is split doing handyman/decoration type works and periodic compliance checks (ie checking condition of rooms/fire alarms tests). All candidates MUST HAVE an Enhanced DBS and extensive experience working in a Care Home/Student Accommodation/Social Housing environment. Please get in touch for further details.

Resident Liaison Officer - Hucknall 150 - 160 per day Start ASAP Ongoing contract (temp to perm after 3 months) We're looking for a Resident Liaison Officer to join a social housing project in Hucknall, covering kitchens, bathrooms, and windows & doors. You'll be the go-to person for residents - keeping them updated, arranging access for works, and making sure everything runs smoothly on site. What you'll need: Experience in a Resident Liaison or customer-focused role Strong communication and organisation skills A friendly, proactive approach What's on offer: Immediate start Ongoing contract with the chance to go permanent after 3 months Supportive site team and rewarding, people-focused work If you're great with people and ready to get stuck in - apply today!

We're thrilled to offer an exciting opportunity for a Tenant Liaison Officer to become part of a well-established construction company working on a dynamic social housing contract. This full-time role (40 hours/week) starts as a temporary position with strong potential to become permanent. You'll be based across Warrington and St Helens , with an initial 6-week assignment in Bolton . Plus, there is flexibility for hybrid working options.Annual salary for this role ranges from 29,000 to 32,000 , offering an additional car allowance on top and business mileage reimbursement. Your new role As Tenant Liaison Officer, you'll play a key role in ensuring smooth communication and coordination between tenants and the project team. Working closely with the Project Manager, you will: Arrange and schedule surveyor visits to assess properties. Plan and coordinate follow-up work based on the survey findings. Act as the main point of contact for tenants, keeping them informed about timelines, access requirements, and progress. Address concerns and ensure residents feel supported throughout the works. Coordinate between tenants, surveyors, contractors, and project managers to ensure smooth delivery of services. What you'll need to succeed Strong communication skills - confident in engaging with tenants, contractors and project teams. Excellent organisational abilities - able to manage schedules, coordinate visits and keep projects on track. Problem-solving mindset - proactive in resolving issues and ensuring tenant satisfaction. Experience in social housing or construction - familiarity with housing projects and tenant liaison is a plus. IT proficiency - comfortable using scheduling tools, email and basic reporting systems. Flexibility and reliability - willing to travel between sites and adapt to changing project needs. Full driving licence - you will be required to travel, and will need valid business insurance. What you'll get in return Full time hours Temp to perm opportunity Additional car allowance Business mileage reimbursement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Resident Liaison Officer - Hull 14- 16 per hour 12-week contract (immediate start) Full driving licence required We're looking for a Resident Liaison Officer to join a leading social housing team in Hull, supporting residents through repairs, maintenance, capital works, and retrofit projects. You'll be the friendly face on site - keeping residents informed, helping with queries, and ensuring every project runs smoothly. What we're looking for: Experience in a customer-facing role Ability to handle sensitive situations with empathy and professionalism Resilient, with strong communication and negotiation skills Confident using Microsoft Office Full UK driving licence (travel between sites required) This is a fantastic opportunity to make a difference in your local community - and start immediately! Apply today to secure your place on this project and help deliver homes people are proud to live in.