Legal Assistant

We are currently working alongside a facilities management company who are looking for a Legal Assistant to support the Litigation Team with their caseload of compliance-related legal work, specifically cases involving tenants who fail to provide access to properties. The role will provide direct support to the Litigation Paralegal and contribute to the efficient management of compliance work across the organisation. The postholder will ensure a high standard of customer service to both internal and external stakeholders, maintain accurate records, and contribute to continuous improvement initiatives within the team. This is a temporary assignment for 6 weeks.

Key Responsibilities

• Support the Litigation Paralegal with all aspects of compliance work relating to tenant access issues.
• Manage and update case files, ensuring all internal systems and records are accurate, complete, and compliant with internal policies and data protection requirements.
• Liaise effectively with internal departments, external partners, and other key stakeholders to facilitate efficient case progression and communication.
• Provide outstanding customer service, responding promptly and professionally to enquiries and maintaining a customer-focused approach at all times.
• Apply a sound understanding of relevant laws, regulations, and organisational policies to support decision-making and ensure legal compliance.
• Identify and escalate potential risks or issues promptly, proposing practical solutions and contributing to continuous improvement initiatives.
• Assist in collecting, analysing, and reporting compliance metrics to support performance monitoring and service improvement.
• Prioritise competing demands effectively, using knowledge of business needs and legal requirements to determine appropriate actions.
• Support the wider Litigation Team in achieving departmental objectives and ensuring efficient delivery of legal services across the Group.