Customer Care Maintenance Operative

As a Customer Care Maintenance Operative, you'll be the go-to problem-solver, ensuring our homeowners' needs are met with efficiency and care.

Bullet Points

• Customer Care Maintenance Operative
• 17.00 to 19.00 per hour
• permanent role

Full Job DescriptionImagine yourself as the crucial link between our clients' residential development projects and our valued customers. As a Customer Care Maintenance Operative, you'll be the go-to problem-solver, ensuring our homeowners' needs are met with efficiency and care.

Based in our Kent and Sussex head office, this permanent role offers a competitive salary range of 17.00 to 19.00 per hour, along with a company van and uniform.

• Hands-on Problem-Solving - Your diverse skillset will be put to the test as you tackle a range of maintenance tasks, from limited plumbing to hanging doors, making good, installing new skirting, and even tiling.
• Exceptional Customer Service - You'll be the friendly face and voice that our customers rely on, providing top-notch support and ensuring their satisfaction throughout the process.
• Immediate Start - This role is available for an immediate start, so you can dive right in and make a difference from day one.

Preferred Requirements

• Experience in a similar customer-facing maintenance role, with a proven track record of delivering high-quality work.
• Proficiency in a range of handyman skills, including plumbing, carpentry, and tiling.
• Excellent communication skills, with the ability to liaise effectively with customers and colleagues.
• A keen eye for detail and a commitment to maintaining high standards of workmanship.
• A valid driving license and the ability to navigate the local area with ease.

Preferred Qualifications

• Relevant trade qualifications or certifications in areas such as plumbing, carpentry, or tiling.
• Previous experience working in the construction or real estate industry.
• A customer service-focused mindset and a genuine passion for problem-solving.