436 jobs found

A fantastic opportunity has emerged for a Generic Housing Officer to join one of Adecco Public Sector's housing clients in an ongoing temporary post, covering sickness leave. A car driver with their own vehicle is essential. The post holder will be working predominantly from home (our client's office is in Staines, but attendance there is only once a week) and expected to own a patch of approximately just 120 units which will include leasehold and general needs homes. You will be expected to seek out solutions for all customers whatever their needs and will need to be able to think independently and creatively. Covering a geographical patch across different areas of Greater London (e.g Hillingdon, Slough, St Albans and some parts of Essex) by car, this is a full time post (35 hours per week, Monday to Friday) and the successful candidate will be expected to have knowledge of/experience in: Providing advice and information to tenants, residents and others on all tenancy matters, welfare benefits and re-housing requests Assisting tenants with support needs to sustain and benefit from their tenancy Assisting the Head of Property to achieve void turnaround targets for repair works and to manage the pre-void and lettings process Assessing the needs of applicants for housing or transfer, liaising with LA nominees and others, making recommendations for action within the Lettings policy. Ensuring that each end of tenancy and new letting is completed in line with policy and legal requirements, including tenancy termination, tenancy agreement and associated paperwork, HB / UC application, CORE forms etc Ensuring that tenants and others understand the rights and responsibilities as set down in tenancy / licence agreements Ensuring that the conditions of tenancy are met by the Association's tenants, working with the Housing Management team and other Ability staff to manage breaches and help resolve disputes. Working with the Rent & Arrears Officer to manage rent and service charge payments, taking early and preventative action to minimise arrears Assisting in taking legal action to enforce the conditions of tenancy (non-payment of rent or other breaches). Assisting the Head of Housing and work collaboratively with Finance in setting the service charges for all properties within the designated area and where applicable to consult with tenants about changes Carrying out Estate Inspections, monitoring cleaning, grounds maintenance, repairs and maintenance and other estate / block services, liaising with Ability colleagues and others to improve the quality of the environment and ensure tenancy conditions are met Assisting the Head of Property and others with identifying, reporting and monitoring repairs and maintenance within the designated patch Carrying out Tenancy Audits, collecting and maintaining up to date information about customers and any changing support needs in order to assist the Association to deliver targeted services Applicants with experience of supported housing would be useful but is not essential. However, experience of working in General Needs housing / tenancy management, combined with a desire and aptitude for helping people to maintain independence is key for this role. Only applicants who feel they meet the above criteria, have access to their own vehicle and can start on short notice (1 week's notice period maximum) need apply for this role as the client is keen to fill this vacancy as soon as possible and conduct interviews in late September/early October 2025.

Job Title: Construct Services Officer Location: Croydon (Hybrid working, 3 days office / 2 remote) - First couple weeks full time office for training Hourly rate 18.92 PAYE / 24.92 UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Post holder duties include:- Lead on monitoring of Payment Certificates and Invoice processing for all suppliers and to assist the relevant delivery officers in ensuring efficient payment/certificate processing Co-ordinate; update and monitor the Asset Planning & Capital Delivery Team's centralized data storage and Project trackers Provide technical support and assistance to the Asset Planning & Capital delivery Team Process NEC new orders and payment requests Maintain payment process trackers and procedure maps Assist with Contract administration including checking and uploading documents to COPS and to assist TST processing To actively participate and contribute to the development of NEC and the integration of new modules; processes and improvements into the service area as they develop To assist with general administration functions, including minute taking, room booking, meeting arrangements and documents circulations Key requirements for this post includes: Very good / Advanced MS Excel skills. Very good / Advance MS Excel skills collating & inputting information into Excel and producing spreadsheets collation and summary of multiple data input. Experience in using other MS 365 suite of applications (Word, etc.) Very good administrative, organisation and co-ordination skills. Very good updating and monitoring skills for centralizing data storage and project trackers for the Asset Planning and Capital Delivery Service. Experience of using housing related data bases. Awareness and understanding of working in a Social Housing setting - Social Housing construction industry services setting is desirable. Experience with dealing with members of the public Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Housing Support Officer (Trainee) Location: Bedford Contract Type: 4 Weeks Temporary to Permanent Rate: n/a Driving Requirement: Must have a full UK driving licence and access to a vehicle - no exceptions Role Overview We are seeking a dedicated and motivated Housing Support Officer (Trainee) to join our team in Brent. This is a fantastic opportunity for an individual passionate about making a real difference in people's lives, particularly those at risk of homelessness or in need of tenancy support. As a trainee, you will receive structured guidance and mentoring from experienced officers while gaining hands-on experience in providing housing-related support to vulnerable residents. This role will transition to permanent for the right candidate who demonstrates strong commitment, empathy, and initiative. Key Responsibilities Support residents in maintaining tenancies and preventing homelessness. Conduct home visits and welfare checks to assess individual needs and provide ongoing support. Assist with signposting residents to relevant local services including welfare, employment, and mental health support. Maintain accurate case records and documentation using internal systems. Liaise with landlords, housing officers, and external agencies to resolve tenancy-related issues. Encourage residents to engage positively within their communities and develop independent living skills. Support with income management, rent collection, and basic budgeting advice where required. Participate in team meetings, supervision, and training sessions to enhance skills and knowledge. Uphold safeguarding principles and promote resident wellbeing at all times. About You Compassionate, patient, and resilient with a genuine interest in housing and community support. Excellent interpersonal and communication skills with the ability to engage diverse individuals. Strong organisational skills and ability to manage a varied caseload with supervision. Confident working both independently and collaboratively as part of a team. Basic understanding of housing legislation, tenancy management, or social care (desirable). IT literate with working knowledge of Microsoft Office applications. Must hold a full UK driving licence and have access to a vehicle - this is essential for travel between sites and resident visits. What We Offer Initial 4-week temporary placement with opportunity to transition into a permanent position. On-the-job training, mentoring, and development opportunities. Supportive working environment that values learning, empathy, and personal growth. Opportunity to make a positive impact in the Brent community.

Housing Benefit Project Lead Fixed Term Contract, 3-6 months+£50,000 Work from home - 1 day in the office per week in Birmingham Hamilton Woods Associates are currently recruiting for a Housing Benefit Project Lead to play a critical role in maximising the organisation's rental income by ensuring that all eligible tenants are in receipt of full Housing Benefit entitlement. Duties and Responsibilities of the Housing Benefit Project Lead: Lead a targeted project to identify and resolve part-payment tenant accounts. Investigate and challenge Housing Benefit shortfalls, suspensions, and appeals. Liaise with local authorities, care providers, and internal teams to ensure accurate rent and eligibility information. Oversee and support a Rental Income Officer, ensuring effective workload management. Work collaboratively with Finance and Housing teams to ensure rent account accuracy. Maintain relationships with external partners and provide regular progress updates. Produce weekly reports highlighting income recovered, outstanding cases, and next steps. Track performance against targets and recommend process improvements where needed. Essential Requirements of the Housing Benefit Project Lead: Proven experience within Specialised Supported Housing or a similar environment. Strong understanding of Housing Benefit regulations and enhanced eligibility criteria. Track record of resolving complex HB cases and increasing rental income. Excellent analytical, communication, and negotiation skills. Confident producing data-driven reports and presenting to senior stakeholders. To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful

Retrofit Assessor Leicester £42,000 per annum plus car allowance Are you a Retrofit assessor with experience on social housing? Do you hold a Level 3 certificate in Domestic energy Assessment? TS Recruitment are actively working with a leading social housing contractor who are looking to add a Retrofit Assessor to their team. Benefits Basic salary £42,000 Car allowance of £4,500 or company car Mileage 31 days annual leave including bank holidays Employee healthcare Job Role & Responsibilities: Carry out retrofit assessments to properties for energy efficiency funding Visit privately owned and housing association properties to carry out the assessments Conduct the energy assessments in accordance with the PAS2035:2023 Work closely with retrofit coordinators to ensure a smooth process and funding requirements are met Liaise with Site Manager and tenant liaison officers to ensure access to properties Company Details: Leading retrofit contactor On several frameworks across the Midlands, Yorkshire and northwest Long term career prospects with additional training and career advancement Knowledge/Experience: 3 years minimum surveying / assessing for energy efficiencies Level 3 certificate in Domestic Energy Assessment (essential) Domestic ventilation certificate (preferred) Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.

Job Title: Property Manager Location: Bedford (properties requiring visits) and home-based Division: Property Management Reports to: Senior Property Manager Hours: 27.5 hours per week (Permanent) Essential Duties & Responsibilities The primary role of the Property Manager is to ensure legal and regulatory compliance for properties used for Temporary Accommodation. This role may extend to other property-related services as required. Key Responsibilities: Appoint approved sub-contractors to deliver specialist services, ensuring properties meet current regulatory, legislative, and industry standards. Monitor sub-contractors to ensure services are delivered to high standards within budget. Maintain accurate records of services, certifications, and maintenance on the management platform Fixflo. Conduct property inventories using Inventory Hive software. Regular property visits to inspect conditions, noting any damages or defects and ensuring timely rectification. Manage property check-ins and check-outs, including record keeping of any damages or missing items. Conduct cost-effective repairs for both occupied and void properties, maintaining high standards and keeping accurate records. Implement policies such as the Abandonment Policy and Anti-Social Behaviour Policy in accordance with company procedures. Build and maintain trusted relationships with Housing Officers, Council Directors, Head Office personnel, sub-contractors, local charities, and other stakeholders. Develop rapport with Temporary Accommodation occupants, addressing property issues swiftly and fairly, and providing welfare support through signposting to specialists and charities. Fulfil additional duties as requested by the Line Manager and Directors. Show flexibility in working hours when necessary to ensure the delivery of services. Education and/or Work Experience Requirements Good local area knowledge of Bedford Borough. Excellent verbal and written communication skills. Proficiency in MS Office (Word, Excel, Outlook). Desirable: Experience with Fixflo & Inventory Hive or similar platforms. Highly desirable: Experience in Property and Occupant Management, with a clear understanding of property legislation and regulations. Ability to work under pressure, meet deadlines, maintain a positive attitude, and provide outstanding customer service. Attention to detail and the ability to keep accurate, reliable records. Ability to work independently and pre-plan effective work periods. Desirable: Current first aid, fire safety, and health & safety training certificates. Physical Requirements Must have a clean driving licence and own a vehicle in safe working condition, fully insured. (A company-paid HMRC approved allowance is provided for business mileage, excluding travel to and from the first and last property.) Ability to remain calm and focused in potentially intimidating situations, with the skill to defuse conflicts with occupants. Proactive management of personal safety in line with company policy. How to Apply If you are interested in this role, please apply online or contact Leon at Reed, Milton Keynes office for more information.

Resident Liaison Officer Annual Salary: 18.89 per hour (PAYE) OR 23.95 per hour (Umbrella) Location: Morden, South London Job Type: Full-time temp till end February 2026 We are seeking a Resident Liaison Officer to join a team based in Morden but with frequent travel across Bromley, Lambeth, Lewisham, and Croydon. This role is crucial for developing and implementing our customer contact and stakeholder communication strategy, ensuring that our residents' voices are heard and service promises are delivered effectively. Day-to-day of the role: Participate in and occasionally lead local service resident engagement strategies. Analyse key data to inform service improvement strategies. Facilitate and coordinate responses to customers by working closely with the local housing team, Customer Contact Centre, and Clarion Response. Identify relevant internal and external stakeholders to ensure comprehensive service changes are understood by all parties. Manage customer communications to maintain high satisfaction levels. Organise and attend stakeholder meetings, producing communication materials using various methods. Act as a key member of the Housing Neighbourhood Team, representing the team at meetings and leading smaller project teams as needed. Provide a customer-focused service, ensuring all tasks are completed and that complaints and requests from residents and stakeholders are actioned effectively. Liaise with customers and act as a conduit between all relevant teams within Clarion, keeping all parties informed. Assist in liaising with in-house service providers, M&E contractors, and external subcontractors to ensure top-tier service delivery. Participate in the viewing and sign-up of customers at the handover of Regeneration properties. Ensure compliance with GDPR regulations when processing customer data. Required Skills & Qualifications: Proven experience in a front-line, customer-focused role within the social housing sector. Experience with project management methods and working within a housing association or local authority. Excellent analytical skills with the ability to identify trends and present data effectively. Strong capabilities in letter writing and report composition. Demonstrated ability to build and maintain relationships across geographical boundaries and influence positive change. To apply for the Resident Liaison Officer position, please submit your CV

We're recruiting a proactive and resident-focused Housing Support Officer to join a busy Housing Management service. This is a varied, hands-on role supporting tenants, maintaining safe and welcoming neighbourhoods, and ensuring homes and estates are managed efficiently. You'll be the operational heartbeat of the team-providing frontline resident support, managing key administrative processes, and assisting Housing Officers in delivering an excellent service to residents across the borough. The Role Building positive relationships with tenants and supporting a strong, responsive housing service. Manage the team mailbox, providing initial responses or escalating enquiries where appropriate, including MASH enquiries. Support the completion and filing of Introductory Tenancy Audits, ensuring compliance and timely record keeping. Assist with tenancy management administration, including audits, renewals, and tenancy papers. Gather and prepare information and chronologies for medium and high-level tenancy cases to support legal action where required. Support the Housing Management team with onsite compliance checks and ensuring appointments are booked promptly when passed for assistance. Take ownership of estate inspection coordination, ensuring issues are logged, actions completed, and repairs followed up. Provide diary management and appointment scheduling support for the team. Offer housing and transfer advice to residents over the phone and in person, providing clear and accurate guidance. Support with estate-based management tasks, including contractor liaison, neighbourhood management plans and decant arrangements for repairs. Update and maintain accurate tenancy data across Northgate and NECDM systems, supporting Housing Officers in data management and case updates. Assist with monthly data reporting on neighbourhood performance, ensuring information is accurate and submitted on time. Provide administrative support to ensure smooth delivery of services and excellent resident experience across the Housing Management function. Key Requirements Experience in a housing, customer service, or administrative support role within a public sector or social housing environment. Strong interpersonal and communication skills with the ability to handle sensitive enquiries from tenants and residents. Excellent organisational skills, with the ability to manage multiple priorities and maintain attention to detail. Confident using Microsoft Office, Outlook, Excel, and housing management systems (e.g. Northgate / NECDM - training provided). Comfortable working in a fast-paced, hybrid role involving both office-based administration and estate visits. Ability to produce accurate records, reports, and documentation for audits and legal proceedings. A collaborative team player with a positive, proactive attitude and commitment to delivering excellent service to residents. Full UK driving licence would be ideal but not essential What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Contract Manager - Main Contractor Cladding Re-mediation Projects - London & Home Counties Up to £85,000 + Package My client, who are a national construction contractor who are currently recruiting for an Contract Manager to head up several new cladding re-mediation projects they have recently been awarded. You will mainly work on cladding re-mediation schemes to both private residential and social housing tower blocks (high & low rise). Projects will range from £1 million - £15million, on each project you will be responsible for a team of site managers and Resident liaison officers. The Role; Within this role, you will work along side the Contract manager ensuring P&L, budgets and deadlines are met. You would be responsible for ensuring the level of service and quality is to the highest standard as well as cost control, creating CPP & programming of works and budgeting. Implement strong H&S across all projects. Your direct team will include site management, supervisors, RLO's and sub - contractors. You will report directly in to the Contract Manager and Operations Director who will support you in making the contract a success. The Candidate; The ideal candidate will have extensive building knowledge and experience managing planned maintennce and retrofit contracts. Experience managing multiple site teams, strategically planning projects and an ability to problem solve in complex situations. A good knowledge of up to date legislations and strong organisational skills is also desired. Having an ability to create a strong working environment, where everyone is working as a team to achieve targets and goals on the contract, as well as being able to build strong relationships with the client and your team members. You must also have the following; Experience in large external schemes, cladding re mediation, retrofit, EWI/IWI/CWI, ASHPs, Solar Panels, Loft Insulation, Roofing, Heat pumps Strong Knowledge around BSR and building safety act Ability to manage and drive teams forward on site to ensure safe and timely delivery on projects IT skills are essential and you must be proficient in all Microsoft Office applications such as Excel, Outlook and Word Full UK Driving Licence Building or refurbishment related qualification of demonstrable experience. Health and Safety qualification required such as IOSH, NEBOSH, SMSTS etc Level 3 Leadership & Management Qualification or equivalent or willingness to work towards Previous experience of working within the social housing sector The ideal candidate will ideally have a minimum of 10 years experience within the construction industry Be technically minded. Full UK driving licence. This is an excellent opportunity to join an established and reputable business. My client are offering an excellent salary & package and benefits. If this role is of interest please apply or contact Danny Mangan. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer

We're recruiting an experienced and motivated Revenues Officer to join a high-performing team delivering a full end-to-end Revenues service. This is an exciting opportunity for an experienced professional to play a key role in maximising income collection across Council Tax, Business Rates (NNDR), Housing Benefit Overpayments, and Sundry Debt, while ensuring excellent customer service and compliance with legislation. You'll manage your own caseload, working independently and as part of a supportive team, providing expert advice to residents, businesses, and partners. This is a fast-paced role that requires a proactive approach, attention to detail, and a passion for delivering great service and fair outcomes. The Role Deliver an efficient and customer-focused Revenues service covering Council Tax billing and recovery, NNDR (including BIDs), Housing Benefit Overpayments and debt recovery. Manage your own caseload, ensuring all work is completed in line with performance targets and statutory requirements. Provide expert advice to residents, landlords, and businesses by telephone, email, and in writing-resolving complex queries quickly and accurately. Identify and apply discounts, exemptions, and reliefs in accordance with legislation and council policy. Investigate and assess liability changes, liaising with internal departments, external partners, and the Valuation Office Agency (VOA). Maximise debt recovery through appropriate enforcement routes including attachments, court action, committal, bankruptcy, or charging orders. Manage cases referred to enforcement agents and other recovery partners, ensuring performance and payments are tracked effectively. Prepare and analyse data for management reporting, audits, and statutory returns. Mentor and support trainee staff, ensuring consistent quality and compliance across the team. Contribute to service improvement projects, identifying opportunities to streamline processes and improve customer experience. Key Requirements Proven experience working within a local authority revenues environment. Strong working knowledge of Council Tax, NNDR, and Housing Benefit Overpayment legislation, policies, and procedures. Demonstrable experience managing a personal caseload and delivering against collection and performance targets. Excellent communication and negotiation skills with the ability to handle sensitive and complex customer cases. Experience using revenues systems (e.g. Academy/MRI, Northgate, or equivalent). Strong analytical and organisational skills, with the ability to produce reports, interpret data, and make evidence-based recommendations. Ability to liaise confidently with enforcement agents, legal services, auditors, and other stakeholders. A customer-focused approach with commitment to fairness, accuracy, and continuous improvement. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from revenues and benefits professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Site Manager - Planned works (Retrofit and planned works) 40k + car allowance/salary sacrifice scheme + Benefits Full-time, permanent position Based in Bristol We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation and planned works project for Social Housing in Bristol. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 45K + car allowance + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on (phone number removed)!

Income Officer Location: North London Salary: £35,425 per annum Hours: 37.5 per week Contract: Permanent Are you passionate about supporting residents to sustain their tenancies and achieve financial stability? We're looking for a motivated and customer-focused Income Officer to join a dedicated housing team, helping to ensure that residents receive an effective, supportive and fair income management service. The Role You will take ownership of a defined patch of properties, providing a proactive and efficient rent collection and arrears recovery service. This is a varied and rewarding position where you'll combine strong communication and negotiation skills with empathy and problem-solving, ensuring tenants are supported to manage their rent commitments and sustain their tenancies. Key responsibilities include: Managing rent accounts, identifying arrears early and taking appropriate action to prevent debt escalation. Working closely with residents to provide advice on welfare benefits, budgeting and income maximisation. Taking cases through the full arrears recovery process, including serving notices and representing the organisation in court when required. Liaising with external partners such as Housing Benefit, DWP, CAB and other support agencies to achieve positive outcomes for residents. Maintaining accurate records and ensuring all actions comply with policy, legislation and pre-action protocols. About You We're seeking someone with proven experience in income management or rent arrears recovery within a housing or related setting. You'll have a good understanding of social housing, tenancy law, and welfare reform, and be confident handling sensitive situations with professionalism and care. You should be: Customer-focused, with excellent communication and negotiation skills. Experienced in managing rent accounts and achieving successful arrears recovery outcomes. Comfortable attending court, preparing documentation and representing cases. Organised, analytical and able to work effectively both independently and as part of a team. What's on Offer A supportive and friendly working environment Hybrid working arrangements (post-probation) 25 days holiday plus bank holidays Healthcare cashback scheme Generous pension Ongoing learning and development opportunities If you're looking for a role where you can make a real difference to people's lives while developing your career in housing, we'd love to hear from you.

Independent Living Advisor Contract: Permanent Hours: 37.5 hrs per week (Monday-Friday) Operational Patch: Hanham (BS15 3PR), and Cadbury Heath Closing Date: Sunday 19 October 2025 (please apply early we may close applications sooner if interest is high). Are you experienced in providing guidance to vulnerable customers, helping them build confidence, develop personalised plans and move towards greater independence - with patience, empathy and a positive outlook? About the Independent Living Advisor Role: As an Independent Living Advisor you ll provide a tailored service and customer-focused approach to customers living in our Independent Living Schemes. You will manage a caseload of support cases including long-term, short-term and social isolation cases, regularly carrying out support assessments and reviews to establish customers needs. Key Responsibilities: The role generally involves working with our most vulnerable customers in the older age group in schemes and in their homes, so experience in this area would be helpful. A good understanding of the safeguarding vulnerable adults procedures and the confidence to signpost customers to other services would also be desirable. Liaising with internal and external agencies in the community, with the wider Independent Living Scheme team, is key to providing a customer-focused and integrated service. Therefore, strong communication and inter-personal skills are essential. What We're Looking For: To be successful here, you ll need to genuinely care about people - a friendly and approachable person who prefers working together to solve problems rather than telling people what to do. You ll need to be hardworking, resilient and be confident enough to make decisions and take action when needed. You will be someone who: Has experience working with older and vulnerable people, as well as time in a customer-focused environment Is curious and does not shy away from having difficult conversations Has excellent knowledge of safeguarding procedures Is proficient in the use of computer applications Ideally has spent time working within a social housing organisation Is enthusiastic and has a positive problem-solving nature Brings a commitment to our DNA and will be a great ambassador for Bromford. Your previous experience may be in roles such as housing manager, housing officer, estate management, tenancy officer, amongst others. Additional Information: Regular travel is required, so you will need access to a car and a full driving licence. The role is subject to an enhanced DBS and adult barred list check. Ready to Apply? If you're passionate about making a difference and meet the criteria above, we'd love to hear from you! Apply now and take the first step towards a rewarding career with Bromford. Application Deadline: The closing date is Sunday 19 October with interviews taking place on Friday 24 October 2025, at our Riverside Court Office, Chipping Sodbury. Independent Living Advisor/ Customer Service Advisor

Site Manager - Planned works (Retrofit and planned works) £40k + car allowance/salary sacrifice scheme + Benefits Full-time, permanent position Based in Bristol We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation and planned works project for Social Housing in Bristol. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 45K + car allowance + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on !

Allocations and Lettings Officer Bedford £28,582 per annum Full Time Monday - Friday, 9am-5pm. 12 months, Fixed Term Position We're excited to offer a fantastic opportunity for an organised, collaborative, and customer-focused individual to join our Allocations and Lettings Team. Do you have experience or knowledge of social housing? Are you looking to make a meaningful impact in a fast-paced environment? If so, this could be the perfect role for you. Key Responsibilities Allocate bpha's Social and Affordable rental properties in line with our allocations policies and local authority nomination agreements. Assess applicant suitability by reviewing housing need, affordability, and previous tenancy conduct. Minimise rent loss by ensuring efficient turnaround of vacant properties. Process tenancy changes in accordance with legislation, contractual rights, and bpha policies. Put customers at the heart of our services-build trust and use your expertise to support their needs. Actively listen to customers to enhance their experience and help bpha become a landlord of choice. Ensure tenancies are legally ended and refunds are processed accurately. What We're Looking For Experience or a strong understanding of social housing. Familiarity with the Regulator of Social Housing (RSH) requirements and Tenant Satisfaction Measures is desirable. Confident using IT systems, including Word, Excel, and Outlook. Experience with Microsoft Dynamics or a willingness to learn new systems. Ability to adapt to changing priorities and processes. Skilled at managing a busy workload with competing demands. Self-motivated with strong organisational skills and a team-oriented mindset. Excellent communication and customer service skills, with a compassionate and customer-first approach. Experience working with both internal and external stakeholders. Employee Benefits We believe in rewarding our team with more than just a paycheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer: Cycle to Work Scheme Retail Discounts 28 Days Annual Leave + Bank Holidays Professional Development Opportunities Private Health Care Employee Assistance Programme Generous Pension Scheme Interviews will take place during the week commencing 4th November 2025. Please note that applications will be reviewed as received and bpha reserves the right to close applications early upon identification of a suitable candidate. Apply early to avoid disappointment! All offers will be subject to satisfactory pre-employment screening, including DBS check and references.

Job Title- Resident Liaison Officer Location- Sheffield Salary- 28,000- 30,000 + car allowance Are you an excellent communicator with a track record of providing resident engagement during all stages of social housing projects? Are you able to converse with customers from a range of backgrounds and are able to deal with complaints with a professional manner? We are working with a leading contractor who work on behalf of housing providers across the country to deliver planned improvement works. They are looking for a resident officer to service a long term kitchen and bathroom project in Sheffield and other projects in the Leeds area. As a resident liaison officer, you will; Be the first point of contact for residents during scheduled works Make sure that residents are informed and happy with all updates Respond to complaints and issues that arise Keep detailed reports of resident feedback Attend site visits with the site manager and conduct progress surveys when required As a resident liaison officer, is it required that you; Have excellent face to face and telephone communication skills Have experience within social housing, and ideally construction/repairs teams Have a full clean driving licence Have a clean criminal record for enhanced DBS checks If this sounds of interest to you, or you know someone that may be a good fit, then we'd love to hear from you!

MMP Consultancy are looking to recruit a Specialist Housing Officer on a Temporary basis for a Local Authority based in West London. Key Responsibilities To deliver an enhanced tenancy and estate management service which continually improves the quality of life and satisfaction with services for older and vulnerable residents and maximises the opportunity to co-ordinate and work with key partners and stakeholders . Deliver a comprehensive enhanced housing management service to help residents maintain their tenancy and ensure they are able to access and receive a range of housing and support services. Work as part of a specialist team working with older and vulnerable customers and as such be responsible for identifying ways to develop and continuously improve the service. Complete systematic monitoring and inspection of sheltered housing schemes to provide secure, clean and well maintained communal areas and services including ensuring residents needs are taken into account for planned maintenance. Manage the rehousing process including working with the void works team in property services to get the property into works and receive the property back once works are complete, to carry out viewings and sign up new and transferring tenants. Identify breaches of tenancy, such as anti-social behaviour, illegal occupancy or sub-letting, and raise these with the sheltered housing manager who will direct investigations. Furthermore, to identify tenancies which should be brought to an end, and to alert the sheltered housing manager that a notice to quit should be considered, or to assist tenants or next of kin on how to end their tenancy. Maximise rent income through the effective management of rent accounts. Proactively alerting tenants to rent arrears, payment methods and signposting for help with benefits and other issues which may be preventing them from paying their rent. Actively reviewing rent accounts weekly using Iworld and printing and delivering statements and initial rent arrears letters. Logging all actions on Iworld and identifying cases where notices may be required. Preparing notices of seeking possession (for signature by the sheltered housing manager) and delivering the notices. Knowledge and Skills: Knowledge of safeguarding principles to ensure alerts are made efficiently and sensitively Experience of working in a customer facing service and dealing sensitively and effectively with customer issues, specifically with older and vulnerable customers Ability to use IT systems, to maintain up to date information and retrieve information quickly and accurately to help customers. Well organised Ability to work under pressure and flexibly Self-motivated, decisive and persuasive Excellent oral and written communication skills and ability to communicate clearly and sympathetically with service users

Temporary Accommodation Management Support Officer Location: Medway (Hybrid) Contract: 3 month temporary contract - possibility of extension Pay: 13 - 18 an hour We're working with a local authority in Kent looking for an experienced Temporary Accommodation Management Support Officer to join their housing team. This is an excellent opportunity for someone with strong people skills and a background in housing, tenancy or customer support to make a real difference in the community. Key Responsibilities: Manage day-to-day housing needs for residents living in temporary accommodation. Coordinate property inspections, maintenance and repairs to ensure homes are safe and compliant. Support residents with advice and guidance to help them sustain their accommodation and move into permanent housing. Liaise with contractors, maintenance teams and internal departments to resolve property or tenancy issues quickly. Respond to tenancy-related concerns, including complaints and anti-social behaviour, in a fair and professional way. Maintain accurate case notes, tenancy records and reports. Work collaboratively with partner agencies, such as social services and the police, to support vulnerable residents and promote safeguarding. What We're Looking For: Previous experience in housing management, homelessness services, or tenancy support (essential). Excellent communication and problem-solving skills. Strong organisational skills and the ability to manage a busy caseload. Empathetic and customer-focused approach. Good working knowledge of housing law and homelessness legislation (desirable). Why Apply: Hybrid working arrangement (office and home-based). Supportive team environment. Opportunity to gain valuable local authority experience and develop your career in housing services. if you are interested in the role, please apply with your CV now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

RICS Accredited Damp and Mould Surveyor Location: East London Salary: Up to 70,000 per annum Employment Type: Permanent Role Overview: We are seeking a RICS-accredited Damp and Mould Surveyor to join a leading social housing provider in East London. In this permanent role, you will assess, manage, and resolve damp, mould, and disrepair issues in residential properties, ensuring properties meet health and safety standards and remain habitable. Key Responsibilities: Damp & Mould Inspections: Conduct surveys to assess and diagnose damp, mould, and condensation issues. Remediation Plans: Develop treatment plans and oversee remedial works to resolve damp and disrepair problems. Disrepair Claims: Provide expert advice for disrepair claims and legal proceedings. Collaboration: Work with housing officers, contractors, and residents to resolve issues efficiently. Health & Safety: Ensure all works comply with relevant regulations and safety standards. Reporting: Maintain accurate records and provide detailed reports on findings and completed work. Requirements: RICS Accreditation (Building Surveying, Damp & Mould expertise) Experience in Social Housing (working with housing associations or local authorities) Strong knowledge of damp, mould remediation, and disrepair issues Project Management Skills and ability to oversee contractors Full UK Driving License Why Join Us: Up to 70,000 salary Permanent role with long-term career progression Professional Development opportunities with RICS CPD support Impactful role in improving housing conditions How to Apply: Submit your CV and a cover letter outlining your relevant experience.