Permanant , Full Time We are looking to recruit a Customer Service Planner to join our team, based from our office in Basildon, Essex. About the Role Joining our team, you llbe responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email. Using our in-house system, you ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have the following: Social Housing experience would be advantageous Repair and Maintenance planning background Competent in communicating with direct operatives, subcontractors, and residents. Planning knowledge of what works can be sequenced or can be undertaken concurrently. Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable. Good Administration skills and computer skills Good communication skills e.g. ability to communicate with different stakeholders at different levels Passionate about service delivery and customer satisfaction. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking, and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people is key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Oct 22, 2025
Full time
Permanant , Full Time We are looking to recruit a Customer Service Planner to join our team, based from our office in Basildon, Essex. About the Role Joining our team, you llbe responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email. Using our in-house system, you ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have the following: Social Housing experience would be advantageous Repair and Maintenance planning background Competent in communicating with direct operatives, subcontractors, and residents. Planning knowledge of what works can be sequenced or can be undertaken concurrently. Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable. Good Administration skills and computer skills Good communication skills e.g. ability to communicate with different stakeholders at different levels Passionate about service delivery and customer satisfaction. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking, and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people is key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
I am currently recruiting for a housing association based in Kent who are looking for Sub Contract Planner Scheduler, Duties: Assist in the effective delivery of the service operation by optimising the use of, principally, direct labour and specialist subcontractor resources available and develop and implement robust and effective procedures to achieve contract requirements. Be responsible for works scheduling/planning, ensuring the correct trades are allocated, that they are provided appropriate appointment slots for the type of work and that the appointments are managed geographically to be travel efficient. Promote and maximise 1st time fix To ensure all works orders received are scheduled immediately upon receipt via the mailboxes, portal and interactive planner and thereafter completed within target timescales leading to delivery of contractual key performance indicators. Monitor systems to ensure appointments made are kept by the workforce, all system administration including completions, rejected appointments and contractor information and report appointment failings immediately to the manager. Monitor all work flows and identify follow on works to ensure that they exceed no more than 5% of overall WIP target. Ensure all works are scheduled in a timely manner with the appropriate resource allocated. Report any trends to manager for system review. Production, monitoring and communication of WIP to include routine and voids works versus target A clear commitment to a customer-centred service and continuous improvement. Work with Supervisors and Managers to provide feedback relating to operative conduct, absence, performance including PDA usage formed from daily checks Coordinate appointments where multiple trades or subcontractors are required to attend To work in conjunction with the allocated Supervisor review diaries, ensuring that works are ready to commence pending materials, tests and overall timescales to optimise service delivery and productivity To fully assist and co-operate colleagues in the progress and investigation of complaints, effectively deal and respond. to queries and complaints from tenants, staff, and residents relating to services and service delivery Liaise with the client to ensure all relevant databases are up to date. Assist with the collation of supplies and material information from our approved suppliers and record cost data appropriately. Ensure consistent and pro-active approach to role at all times, carrying out other duties as may be required from time to time in order to maintain an efficient operation of all aspects relating to the needs of the team TCH Repairs (additional training will be provided as required) Essential criteria: Previous Planning/Scheduling experience Planning/Scheduling experience Confident using Microsoft excel, word and outlook Ability to communicate effectively both verbally and in writing Be able to work as a team and independently Desirable Criteria: Previous experience in social housing repairs and maintenance This role is paying 30,750, if you are interested please apply and i will be in touch. Thank you. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Oct 21, 2025
Contract
I am currently recruiting for a housing association based in Kent who are looking for Sub Contract Planner Scheduler, Duties: Assist in the effective delivery of the service operation by optimising the use of, principally, direct labour and specialist subcontractor resources available and develop and implement robust and effective procedures to achieve contract requirements. Be responsible for works scheduling/planning, ensuring the correct trades are allocated, that they are provided appropriate appointment slots for the type of work and that the appointments are managed geographically to be travel efficient. Promote and maximise 1st time fix To ensure all works orders received are scheduled immediately upon receipt via the mailboxes, portal and interactive planner and thereafter completed within target timescales leading to delivery of contractual key performance indicators. Monitor systems to ensure appointments made are kept by the workforce, all system administration including completions, rejected appointments and contractor information and report appointment failings immediately to the manager. Monitor all work flows and identify follow on works to ensure that they exceed no more than 5% of overall WIP target. Ensure all works are scheduled in a timely manner with the appropriate resource allocated. Report any trends to manager for system review. Production, monitoring and communication of WIP to include routine and voids works versus target A clear commitment to a customer-centred service and continuous improvement. Work with Supervisors and Managers to provide feedback relating to operative conduct, absence, performance including PDA usage formed from daily checks Coordinate appointments where multiple trades or subcontractors are required to attend To work in conjunction with the allocated Supervisor review diaries, ensuring that works are ready to commence pending materials, tests and overall timescales to optimise service delivery and productivity To fully assist and co-operate colleagues in the progress and investigation of complaints, effectively deal and respond. to queries and complaints from tenants, staff, and residents relating to services and service delivery Liaise with the client to ensure all relevant databases are up to date. Assist with the collation of supplies and material information from our approved suppliers and record cost data appropriately. Ensure consistent and pro-active approach to role at all times, carrying out other duties as may be required from time to time in order to maintain an efficient operation of all aspects relating to the needs of the team TCH Repairs (additional training will be provided as required) Essential criteria: Previous Planning/Scheduling experience Planning/Scheduling experience Confident using Microsoft excel, word and outlook Ability to communicate effectively both verbally and in writing Be able to work as a team and independently Desirable Criteria: Previous experience in social housing repairs and maintenance This role is paying 30,750, if you are interested please apply and i will be in touch. Thank you. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
REPAIRS SCHEDULER/ PLANNER ROLE SE London Hybrid Working - 2/3 days a week in the office Exciting opportunity to join a large Property Services Contractor Key purpose: To provide a responsive service to customers, raise works orders and respond to queries, as well as dealing with daily contract administration. Key responsibilities: Managing operatives diaries Liaising with tenants and operatives to arrange repairs Planning repairs works for pre and post inspection, reactive, voids and emergency repairs Prioritising emergency works Booking appointments and allocating works to the available operatives, and following works from start through to completion Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work Ensure all relevant data is up-dated on a timely basis Accurate filing of contract paperwork and ongoing maintenance of files, to include for example time sheets and completion sheets from sub contractors. Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments. Work with colleagues, residents, operatives, sub-contractors and other suppliers to ensure targets are met and an excellent service is delivered. Use and update the IT and other systems, inputting and extracting information and ensuring protocol is followed. Ensure requirements of Health and Safety legislation are followed and undertake Health and Safety training as required. Key skills and experience Experience of working in a customer service environment Experience in a Housing environment Experience in a repairs & maintenance environment Makes decisions based on set standards and procedures Consistently maintains high level of performance. Communicates in a clear, concise and constructive manner based on own knowledge and experience, meeting the needs of the caller effectively and efficiently, remaining calm and in control. Resilient in difficult or stressful situations Able to empathise with customers Able to produce clear and concise correspondence. Accurate IT skills (Microsoft Word) 35hour week If you have the relevant experience and are available straight away please apply with your most recent CV
Oct 21, 2025
Contract
REPAIRS SCHEDULER/ PLANNER ROLE SE London Hybrid Working - 2/3 days a week in the office Exciting opportunity to join a large Property Services Contractor Key purpose: To provide a responsive service to customers, raise works orders and respond to queries, as well as dealing with daily contract administration. Key responsibilities: Managing operatives diaries Liaising with tenants and operatives to arrange repairs Planning repairs works for pre and post inspection, reactive, voids and emergency repairs Prioritising emergency works Booking appointments and allocating works to the available operatives, and following works from start through to completion Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work Ensure all relevant data is up-dated on a timely basis Accurate filing of contract paperwork and ongoing maintenance of files, to include for example time sheets and completion sheets from sub contractors. Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments. Work with colleagues, residents, operatives, sub-contractors and other suppliers to ensure targets are met and an excellent service is delivered. Use and update the IT and other systems, inputting and extracting information and ensuring protocol is followed. Ensure requirements of Health and Safety legislation are followed and undertake Health and Safety training as required. Key skills and experience Experience of working in a customer service environment Experience in a Housing environment Experience in a repairs & maintenance environment Makes decisions based on set standards and procedures Consistently maintains high level of performance. Communicates in a clear, concise and constructive manner based on own knowledge and experience, meeting the needs of the caller effectively and efficiently, remaining calm and in control. Resilient in difficult or stressful situations Able to empathise with customers Able to produce clear and concise correspondence. Accurate IT skills (Microsoft Word) 35hour week If you have the relevant experience and are available straight away please apply with your most recent CV
Planner Walton-On-Thames Temporary Office based - Mon to Fri 13.69 per hour Social Housing Experience Needed Daniel Owen are proud to be representing a well-known contractor based in the Surrey, Walton-On-Thames area who are looking for a highly skilled planner to join their team. Purpose of the Job - Planner Schedule and coordinate repairs and maintenance works for operatives and contractors. Manage diaries to ensure all appointments are booked efficiently and within target timescales. Monitor daily workloads to maximise operative productivity and meet KPI targets Update systems accurately to reflect job progress and completion. Support the delivery of excellent customer service by ensuring timely communication and smooth workflow.
Oct 20, 2025
Seasonal
Planner Walton-On-Thames Temporary Office based - Mon to Fri 13.69 per hour Social Housing Experience Needed Daniel Owen are proud to be representing a well-known contractor based in the Surrey, Walton-On-Thames area who are looking for a highly skilled planner to join their team. Purpose of the Job - Planner Schedule and coordinate repairs and maintenance works for operatives and contractors. Manage diaries to ensure all appointments are booked efficiently and within target timescales. Monitor daily workloads to maximise operative productivity and meet KPI targets Update systems accurately to reflect job progress and completion. Support the delivery of excellent customer service by ensuring timely communication and smooth workflow.
Fortus Recruitment is working with a leading social housing provider to recruit an experienced Repairs Planner to join their dynamic team in East London This is a fantastic opportunity for someone with strong administrative skills and a passion for delivering outstanding customer service in a fast-paced repairs environment. Key Responsibilities: Scheduling and planning repair works for operatives and subcontractors Liaising with tenants, tradespeople, and housing officers to ensure timely repairs Managing diaries, updating systems, and logging all communication accurately Monitoring progress and following up to ensure completion within deadlines Dealing with incoming calls and repair queries from residents Working closely with the repairs and maintenance team to ensure smooth operations What We're Looking For: Previous experience in a similar planning or scheduling role (preferably within social housing or maintenance) Strong communication and organisational skills IT literate confident with Excel, CRM systems, and scheduling software Ability to multitask and stay calm under pressure Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer INDJF
Oct 17, 2025
Seasonal
Fortus Recruitment is working with a leading social housing provider to recruit an experienced Repairs Planner to join their dynamic team in East London This is a fantastic opportunity for someone with strong administrative skills and a passion for delivering outstanding customer service in a fast-paced repairs environment. Key Responsibilities: Scheduling and planning repair works for operatives and subcontractors Liaising with tenants, tradespeople, and housing officers to ensure timely repairs Managing diaries, updating systems, and logging all communication accurately Monitoring progress and following up to ensure completion within deadlines Dealing with incoming calls and repair queries from residents Working closely with the repairs and maintenance team to ensure smooth operations What We're Looking For: Previous experience in a similar planning or scheduling role (preferably within social housing or maintenance) Strong communication and organisational skills IT literate confident with Excel, CRM systems, and scheduling software Ability to multitask and stay calm under pressure Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer INDJF
Planner 30,000 Stratford Company: Dependable property services partner with a reputation for delivering exceptional services. Working with some of the the UK's largest building owners, landlords and facilities managers to provide strategic building repairs. Role: This role plays a valuable part of the daily operations. Responsible for coordinating all construction activities amongst different teams, allocating recourses and managing risks. This will involve: Risk assessing and planning. Project scheduling and planning. resource and budget managing. Coordination and communication. Diary Management. Key Experience needed: Previous experience as a planner essential. Good communication skills. Good organisational skills. Diary management. Planner 30,000 Stratford
Oct 17, 2025
Full time
Planner 30,000 Stratford Company: Dependable property services partner with a reputation for delivering exceptional services. Working with some of the the UK's largest building owners, landlords and facilities managers to provide strategic building repairs. Role: This role plays a valuable part of the daily operations. Responsible for coordinating all construction activities amongst different teams, allocating recourses and managing risks. This will involve: Risk assessing and planning. Project scheduling and planning. resource and budget managing. Coordination and communication. Diary Management. Key Experience needed: Previous experience as a planner essential. Good communication skills. Good organisational skills. Diary management. Planner 30,000 Stratford
To support the delivery of quality repairs to ensure decent and suitable housing working as part of a team carrying out Roof works associated, but not limited, to maintenance works to all types of LBI managed properties and social spaces, as scheduled or directed by supervisor. Service Responsibilities 1.To carry out Roofing works and relevant trade duties as instructed by the Supervisor on Responsive, Planned, Empty Homes, High Value Repairs or Capital Repairs to an excellent standard upon completion. 2.To plan and organise workload to maximise productive time and ensure the best service to customers. This includes dealing with urgent and emergency repairs and ensuring, as far as practicable, that all appointments and targets are met. 3.To promptly inform a scheduler planner/supervisor of any unanticipated problems or delays that might impact on appointments for that day, so that work can be rescheduled. 4.To provide regular updates and information to supervisors/scheduler planner team and other colleagues to assist with ordering of materials, planning and scheduling of work. 5.To report any follow on or related repair works identified with the customer where these cannot be completed during the visit, providing sufficient detail to ensure an accurate 'further works' order is raised on the system. experienced roofer needed 3 years plus Roofer/Multitrader Roofer/Multitrader Roofer/Multitrader Roofer/Multitrader Roofer/Multitrader
Oct 17, 2025
Contract
To support the delivery of quality repairs to ensure decent and suitable housing working as part of a team carrying out Roof works associated, but not limited, to maintenance works to all types of LBI managed properties and social spaces, as scheduled or directed by supervisor. Service Responsibilities 1.To carry out Roofing works and relevant trade duties as instructed by the Supervisor on Responsive, Planned, Empty Homes, High Value Repairs or Capital Repairs to an excellent standard upon completion. 2.To plan and organise workload to maximise productive time and ensure the best service to customers. This includes dealing with urgent and emergency repairs and ensuring, as far as practicable, that all appointments and targets are met. 3.To promptly inform a scheduler planner/supervisor of any unanticipated problems or delays that might impact on appointments for that day, so that work can be rescheduled. 4.To provide regular updates and information to supervisors/scheduler planner team and other colleagues to assist with ordering of materials, planning and scheduling of work. 5.To report any follow on or related repair works identified with the customer where these cannot be completed during the visit, providing sufficient detail to ensure an accurate 'further works' order is raised on the system. experienced roofer needed 3 years plus Roofer/Multitrader Roofer/Multitrader Roofer/Multitrader Roofer/Multitrader Roofer/Multitrader
A housing association is currently looking for a number Repairs Planners for about 6 months on a temporary basis Key responsibilities are as follows Deliver administrative support to the Regional Leads and Head of Repairs Delivery in budget monitoring, managing necessary databases and systems Collaborate with our Repair Inspectors and contractors to schedule and coordinate post and audit inspections Provide your manager and team important and timely business information on region specific repair spend Assist in preparing and managing budgets for repair operations, ensuring cost effective practices and VFM Monitor and manage repair escalations for your area, ensuring jeopardy cases as appropriate and prioritising cases for inspection Support your team to put in place creative and new ways to address repairs overspend and alert the team to any areas of concern Undertake specific repairs research and projects on behalf of the team Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring Analyse repair cases and assess priorities and use strong problem solving skills to identify potential issues and propose practical solutions Support the Inspectors, Officers and Senior Managers with repair strategies to meet targets.Assist managers with exporting necessary repairs reporting information from internal systems to present a comprehensive overview of team performance Maintain and strengthen good working relationships with other departments across Operations and throughout Work with all stakeholders and contractors to ensure all KPI's are met and processes and procedure are adhered to Raise the profile of performance across the directorate, supporting colleagues to engage with, and understand repair process. PAYE £20.84 Umbrella £27.56 4 days based in the office and 1 day from home Essential Requirements Proven experience in property maintenance, repair planning or similar role Excellent communication and interpersonal skills Proficiency in contract regulations Experience of contractor management Good understanding of the relevant legislation, statutory and regulatory requirements Effective IT skills including basic/intermediate MS Office skills Must be available to interview from the 2nd of October & WC 6th of October and start WC 13th October
Oct 17, 2025
Seasonal
A housing association is currently looking for a number Repairs Planners for about 6 months on a temporary basis Key responsibilities are as follows Deliver administrative support to the Regional Leads and Head of Repairs Delivery in budget monitoring, managing necessary databases and systems Collaborate with our Repair Inspectors and contractors to schedule and coordinate post and audit inspections Provide your manager and team important and timely business information on region specific repair spend Assist in preparing and managing budgets for repair operations, ensuring cost effective practices and VFM Monitor and manage repair escalations for your area, ensuring jeopardy cases as appropriate and prioritising cases for inspection Support your team to put in place creative and new ways to address repairs overspend and alert the team to any areas of concern Undertake specific repairs research and projects on behalf of the team Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring Analyse repair cases and assess priorities and use strong problem solving skills to identify potential issues and propose practical solutions Support the Inspectors, Officers and Senior Managers with repair strategies to meet targets.Assist managers with exporting necessary repairs reporting information from internal systems to present a comprehensive overview of team performance Maintain and strengthen good working relationships with other departments across Operations and throughout Work with all stakeholders and contractors to ensure all KPI's are met and processes and procedure are adhered to Raise the profile of performance across the directorate, supporting colleagues to engage with, and understand repair process. PAYE £20.84 Umbrella £27.56 4 days based in the office and 1 day from home Essential Requirements Proven experience in property maintenance, repair planning or similar role Excellent communication and interpersonal skills Proficiency in contract regulations Experience of contractor management Good understanding of the relevant legislation, statutory and regulatory requirements Effective IT skills including basic/intermediate MS Office skills Must be available to interview from the 2nd of October & WC 6th of October and start WC 13th October
As a repairs supervisor, you will be responsible for overseeing day-to-day activities for the specific contract area. Your role involves ensuring that work progresses according to plans, schedules, and safety standards. Additionally, you will manage a team of 10+ PAYE operatives, covering reactive maintenance repairs. Your tasks will include: Assisting with Health and Safety standards and practices Overseeing complex works and projects via site visits and correspondence with client counterparts Supporting schedulers to coordinate any large projects Providing Quotes to clients utilising Schedule of Rates Liaising with residents Overseeing complaint works Attending client meetings on a regular basis to provide updates on works Conducting post-inspections Working alongside planners to prioritise jobs Your ability to motivate the team to ensure work completion is crucial, and you will play a key role in maintaining efficiency, quality, and safety on the contract. Qualifications Strong IT knowledge Asbestos awareness certificate (Can get instantly if not) In date DBS check Must have experience of dealing with multi trade operatives and sub-contractors Experience within the housing sector preferred Valid driving license
Oct 16, 2025
Full time
As a repairs supervisor, you will be responsible for overseeing day-to-day activities for the specific contract area. Your role involves ensuring that work progresses according to plans, schedules, and safety standards. Additionally, you will manage a team of 10+ PAYE operatives, covering reactive maintenance repairs. Your tasks will include: Assisting with Health and Safety standards and practices Overseeing complex works and projects via site visits and correspondence with client counterparts Supporting schedulers to coordinate any large projects Providing Quotes to clients utilising Schedule of Rates Liaising with residents Overseeing complaint works Attending client meetings on a regular basis to provide updates on works Conducting post-inspections Working alongside planners to prioritise jobs Your ability to motivate the team to ensure work completion is crucial, and you will play a key role in maintaining efficiency, quality, and safety on the contract. Qualifications Strong IT knowledge Asbestos awareness certificate (Can get instantly if not) In date DBS check Must have experience of dealing with multi trade operatives and sub-contractors Experience within the housing sector preferred Valid driving license
Repairs Planner Permanent 29,000 - 30,000 Northamptonshire - Remote Working Hamilton Woods Associates are currently recruiting for a Repairs Planner to join an organisation based in Northamptonshire on a permanent basis. Duties & Responsibilities of the Repairs Planner: Scheduling work for engineers Liaising with customers and engineers to schedule in work Keeping customers up to date with any changes and progress of repairs Re-booking in cancelled appointments Managing all associated administration Essential Requirements of the Repairs Planner: Experience within repairs planning within social housing (desirable) To be considered for this exciting role, please contact Connor Lamb - Recruitment Consultant at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Oct 14, 2025
Full time
Repairs Planner Permanent 29,000 - 30,000 Northamptonshire - Remote Working Hamilton Woods Associates are currently recruiting for a Repairs Planner to join an organisation based in Northamptonshire on a permanent basis. Duties & Responsibilities of the Repairs Planner: Scheduling work for engineers Liaising with customers and engineers to schedule in work Keeping customers up to date with any changes and progress of repairs Re-booking in cancelled appointments Managing all associated administration Essential Requirements of the Repairs Planner: Experience within repairs planning within social housing (desirable) To be considered for this exciting role, please contact Connor Lamb - Recruitment Consultant at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Gas Service & Repair Engineer Salary: £39,283.13 pa + call out payments + Access to company vehicle for work use only Manchester - Field Based across Greater Manchester area Contract Type: Permanent Hours: 39 hours per week 8am - 4.30pm Mon Thurs, 8am - 3.30pm Friday Closing date: 23rd October Interview Date: W/C 27th October Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, we provide homes and services to over 20,000 people across Greater Manchester. We build more affordable new homes, make a difference in the communities we serve, and support our colleagues to enjoy work, learn and grow. This role will help us to do this by providing a professional gas servicing and repair service that delivers an excellent experience. Always adhering to current regulations and organisational policies and procedures and delivering an excellent customer experience by understanding the different needs of our customers and tailoring your approach. In this role, you will be responsible for Service, diagnose and repair all landlord owned gas appliances in customers homes and empty properties. Complete relevant certification in accordance with the Gas Safety Regulations. Report to the Gas Manager any faulty appliances, installations or equipment that does not comply with the current safety regulations. Deliver a good cosmetic finish on completing a job. Report any potential repairs and safeguarding issues that you notice in the customers homes. Update your PDA in real time on a job s status and communicate with planners if customers are not at home or jobs are not viable. Order parts, materials or follow up work as required and record work daily outside opti-time Achieve your performance targets, KPI s and productivity targets. We need people who: Can undertake gas heating repairs and gas servicing in customers' homes and of certifying gas works. Have a sound building and construction knowledge Has general building maintenance repair knowledge Certificate of Competence (BSEN17024) CCN1, CENWAT, CKR1, HTR1, CPA1 Please note this role requires a basic DBS check and you must hold a valid driving licence. We also operate an on call rota, which you will need to take part in. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.
Oct 14, 2025
Full time
Gas Service & Repair Engineer Salary: £39,283.13 pa + call out payments + Access to company vehicle for work use only Manchester - Field Based across Greater Manchester area Contract Type: Permanent Hours: 39 hours per week 8am - 4.30pm Mon Thurs, 8am - 3.30pm Friday Closing date: 23rd October Interview Date: W/C 27th October Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, we provide homes and services to over 20,000 people across Greater Manchester. We build more affordable new homes, make a difference in the communities we serve, and support our colleagues to enjoy work, learn and grow. This role will help us to do this by providing a professional gas servicing and repair service that delivers an excellent experience. Always adhering to current regulations and organisational policies and procedures and delivering an excellent customer experience by understanding the different needs of our customers and tailoring your approach. In this role, you will be responsible for Service, diagnose and repair all landlord owned gas appliances in customers homes and empty properties. Complete relevant certification in accordance with the Gas Safety Regulations. Report to the Gas Manager any faulty appliances, installations or equipment that does not comply with the current safety regulations. Deliver a good cosmetic finish on completing a job. Report any potential repairs and safeguarding issues that you notice in the customers homes. Update your PDA in real time on a job s status and communicate with planners if customers are not at home or jobs are not viable. Order parts, materials or follow up work as required and record work daily outside opti-time Achieve your performance targets, KPI s and productivity targets. We need people who: Can undertake gas heating repairs and gas servicing in customers' homes and of certifying gas works. Have a sound building and construction knowledge Has general building maintenance repair knowledge Certificate of Competence (BSEN17024) CCN1, CENWAT, CKR1, HTR1, CPA1 Please note this role requires a basic DBS check and you must hold a valid driving licence. We also operate an on call rota, which you will need to take part in. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we d love to hear from you.
Carpenter Perm Waltham Forest Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a Housing Association, who are looking for a multi trader based in Waltham Forest. Day to Day for Carpenter: Working in occupied social housing properties Carrying out day to day repairs Snagging Lists 1st & 2nd Fix Carpentry Repair & Refurbishing existing building work Using Power tools on wood, Metal and other materials Work with Designers & Planners on construction projects Benefits for Carpenter: Van & fuel card provided Stability of work Life assurance & Accident Cover Enhance Pension Plan 26 days holiday Learning & Development Opportunities Work perks discount & Vouchers AND MANY MORE! Please apply or contact Sam Fombo at Build Recruitment for further details of the role We'll take the time to understand your career history and motivations for a new role. We'll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. From there our commitment to you is all about being your career partner. We'll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking. The ideal candidate for this position would have experience as a Carpenter or joiner or UPVC specialist or Multi trader , with experience in void refurbishments, Social Housing, Council, housing association, MOD, Domestic properties, compliancy services & planned maintenance work.
Oct 13, 2025
Full time
Carpenter Perm Waltham Forest Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a Housing Association, who are looking for a multi trader based in Waltham Forest. Day to Day for Carpenter: Working in occupied social housing properties Carrying out day to day repairs Snagging Lists 1st & 2nd Fix Carpentry Repair & Refurbishing existing building work Using Power tools on wood, Metal and other materials Work with Designers & Planners on construction projects Benefits for Carpenter: Van & fuel card provided Stability of work Life assurance & Accident Cover Enhance Pension Plan 26 days holiday Learning & Development Opportunities Work perks discount & Vouchers AND MANY MORE! Please apply or contact Sam Fombo at Build Recruitment for further details of the role We'll take the time to understand your career history and motivations for a new role. We'll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. From there our commitment to you is all about being your career partner. We'll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking. The ideal candidate for this position would have experience as a Carpenter or joiner or UPVC specialist or Multi trader , with experience in void refurbishments, Social Housing, Council, housing association, MOD, Domestic properties, compliancy services & planned maintenance work.
Team Leader Housing repairs and logistics Location: Crawley (RH10 9XN) Salary: £32,000 per annum Sector: Social Housing Repairs & Maintenance Employment Type: Full-time, Permanent About the Opportunity We are currently recruiting for an experienced and motivated Team Leader to join a growing team based in Crawley. This is a fantastic opportunity to play a key leadership role on an exciting new contract with a national housing provider. The successful candidate will oversee the planning and logistics function for a busy repairs and maintenance service within the social housing sector. You will be responsible for leading a team of planners and customer service advisors to ensure the smooth, efficient, and customer-focused delivery of maintenance and repair works across a large housing portfolio. Key Responsibilities Lead and manage the Planning Team, ensuring effective scheduling of responsive repairs, voids, and planned works. Oversee the daily allocation of jobs to operatives and contractors, ensuring all appointments are met in line with service level agreements (SLAs) and key performance indicators (KPIs). Support and guide Customer Solutions Advisors, including managing escalations and complex repair enquiries. Maintain oversight of call centre and team mailboxes, ensuring timely action and resolution of incoming requests. Monitor individual and team performance, carrying out reviews and implementing performance improvement measures as required. Act as the senior point of contact for operational queries, supporting both the team and the client relationship. Promote continuous improvement and ensure a high standard of service delivery at all times. About You Experience in a planning, scheduling, or coordination role within housing, construction, or a maintenance-related field. Previous experience managing or supervising a team. Strong organisational and communication skills. Confident using scheduling software, housing management systems, and general IT tools. Ability to work under pressure and adapt quickly to changing demands. Interested? If you re looking for your next step in social housing and want to be part of a forward-thinking and ambitious team, please apply with your CV or call Leah Seber at Build Recruitment
Oct 13, 2025
Full time
Team Leader Housing repairs and logistics Location: Crawley (RH10 9XN) Salary: £32,000 per annum Sector: Social Housing Repairs & Maintenance Employment Type: Full-time, Permanent About the Opportunity We are currently recruiting for an experienced and motivated Team Leader to join a growing team based in Crawley. This is a fantastic opportunity to play a key leadership role on an exciting new contract with a national housing provider. The successful candidate will oversee the planning and logistics function for a busy repairs and maintenance service within the social housing sector. You will be responsible for leading a team of planners and customer service advisors to ensure the smooth, efficient, and customer-focused delivery of maintenance and repair works across a large housing portfolio. Key Responsibilities Lead and manage the Planning Team, ensuring effective scheduling of responsive repairs, voids, and planned works. Oversee the daily allocation of jobs to operatives and contractors, ensuring all appointments are met in line with service level agreements (SLAs) and key performance indicators (KPIs). Support and guide Customer Solutions Advisors, including managing escalations and complex repair enquiries. Maintain oversight of call centre and team mailboxes, ensuring timely action and resolution of incoming requests. Monitor individual and team performance, carrying out reviews and implementing performance improvement measures as required. Act as the senior point of contact for operational queries, supporting both the team and the client relationship. Promote continuous improvement and ensure a high standard of service delivery at all times. About You Experience in a planning, scheduling, or coordination role within housing, construction, or a maintenance-related field. Previous experience managing or supervising a team. Strong organisational and communication skills. Confident using scheduling software, housing management systems, and general IT tools. Ability to work under pressure and adapt quickly to changing demands. Interested? If you re looking for your next step in social housing and want to be part of a forward-thinking and ambitious team, please apply with your CV or call Leah Seber at Build Recruitment
We are seeking a proactive and highly organised Planner/Scheduler to join our maintenance team, supporting the delivery of responsive repairs, void refurbishments, and planned maintenance across our social housing portfolio. This role is key to ensuring efficient job allocation, timely service delivery, and excellent customer satisfaction. Key Responsibilities Schedule and assign reactive maintenance jobs to operatives across designated areas Coordinate daily workloads with other planners to balance priorities and resources Monitor operative availability and track job progress in real time using internal systems Communicate clearly with operatives, supervisors, and clients to ensure smooth delivery Respond promptly to incoming job requests and emergency repairs Maintain accurate records of job status, completions, and performance metrics About You Experience scheduling reactive maintenance in a social housing environment Strong customer service background with excellent communication skills Familiarity with operative coordination and workload balancing Understanding of voids, responsive, and planned maintenance workflows Ability to manage real-time job tracking and resource allocation IT literate with experience using housing or repairs management systems (desirable) Requirements Proven experience in a similar planning or scheduling role Ability to work under pressure and manage competing priorities Team player with a proactive and solution-focused approach
Oct 11, 2025
Full time
We are seeking a proactive and highly organised Planner/Scheduler to join our maintenance team, supporting the delivery of responsive repairs, void refurbishments, and planned maintenance across our social housing portfolio. This role is key to ensuring efficient job allocation, timely service delivery, and excellent customer satisfaction. Key Responsibilities Schedule and assign reactive maintenance jobs to operatives across designated areas Coordinate daily workloads with other planners to balance priorities and resources Monitor operative availability and track job progress in real time using internal systems Communicate clearly with operatives, supervisors, and clients to ensure smooth delivery Respond promptly to incoming job requests and emergency repairs Maintain accurate records of job status, completions, and performance metrics About You Experience scheduling reactive maintenance in a social housing environment Strong customer service background with excellent communication skills Familiarity with operative coordination and workload balancing Understanding of voids, responsive, and planned maintenance workflows Ability to manage real-time job tracking and resource allocation IT literate with experience using housing or repairs management systems (desirable) Requirements Proven experience in a similar planning or scheduling role Ability to work under pressure and manage competing priorities Team player with a proactive and solution-focused approach
Repairs Planner 2 months+ Trafford, Manchester 18.00 Umbrella ph Hamilton Woods Associates are working with a Social Housing provider in Manchester, to recruit to a Repairs Planner on a temporary basis Responsibilities of the Repairs Planner include: Working within the reactive repairs team Liaising with customers and engineers to schedule in repairs work Raising work orders Keeping customers up to date with any changes and progress of repairs Re-booking in cancelled appointments Managing all associated administration Requirements of the Repairs Planner include: Experience within repairs planning wihtin social housing desirable
Oct 09, 2025
Contract
Repairs Planner 2 months+ Trafford, Manchester 18.00 Umbrella ph Hamilton Woods Associates are working with a Social Housing provider in Manchester, to recruit to a Repairs Planner on a temporary basis Responsibilities of the Repairs Planner include: Working within the reactive repairs team Liaising with customers and engineers to schedule in repairs work Raising work orders Keeping customers up to date with any changes and progress of repairs Re-booking in cancelled appointments Managing all associated administration Requirements of the Repairs Planner include: Experience within repairs planning wihtin social housing desirable
Role: Estate Manager Location: Preston (serving Lancashire, Greater Manchester & the Midlands) Salary: £50,000 - £60,000 The Company Our client is a long-established independent firm of Chartered Surveyors, Town Planners, and Architects, proudly serving clients since 1958. Regulated by the RICS, the practice has built an excellent reputation for delivering high-quality, discreet, and trusted advice to institutional and private clients. With a strong presence across Lancashire, Greater Manchester, and the Midlands, the firm offers a broad range of land, estate, and property services, underpinned by long-standing client relationships. The Opportunity This is an exciting opportunity for an experienced Estates Surveyor/Manager to take on a lead role in the management of the Lilford Estate, a significant and diverse estate portfolio comprising agricultural holdings (including Grade 1 land), residential and commercial assets, and strategic development land. As Estate Manager, you will oversee the day-to-day running of the estate, providing strategic and practical advice across agricultural, residential, commercial, and development landholdings. You will work closely with landowners, tenants, and developers while contributing to the estate's long-term growth and diversification strategy. Key Responsibilities Lead the management of the Lilford Estate and wider client portfolios, including agricultural, residential, commercial, and urban fringe assets. Administer agricultural tenancies (AHA 1986, ATA 1995), grazing licences, and commercial business leases (LTA 1954). Oversee residential lettings (ASTs), including rent reviews, renewals, succession, and tenancy changes. Manage estate repairs, renewals, and construction works, from barn conversions to farmhouse renovations, ensuring compliance with building regulations. Provide regular client reporting and recommendations, working alongside the accounts team on invoicing, quotes, and client funds. Support strategic land and development projects, from promotion agreements to large-scale housing and employment land schemes. Advise on estate diversification opportunities, including renewable energy, agricultural development, and income generation. Assist with land sales, acquisitions, development disposals, grant funding, and compensation claims. Build and maintain strong relationships across the client base, including landowners, farmers, developers, and retained estate clients. Candidate Profile Experience managing mixed portfolios of agricultural, residential, commercial, and development assets. Strong knowledge of landlord and tenant legislation across multiple property types. Skilled in estate strategy, valuations, and compliance. Confident managing projects independently while contributing to a close-knit professional team. Excellent communicator, able to engage with clients, tenants, and stakeholders at all levels. Comfortable working with planning and development processes. Why Join? A high-profile Estate Manager role within a respected, multidisciplinary practice. The chance to manage a prestigious and diverse estate portfolio with significant development opportunities. Exposure to strategic land projects at scale, as well as hands-on estate management. Autonomy, variety, and the scope to build long-term client relationships. Competitive package, reflective of experience and responsibility. For more information on the role and client please contact - (url removed)
Oct 08, 2025
Full time
Role: Estate Manager Location: Preston (serving Lancashire, Greater Manchester & the Midlands) Salary: £50,000 - £60,000 The Company Our client is a long-established independent firm of Chartered Surveyors, Town Planners, and Architects, proudly serving clients since 1958. Regulated by the RICS, the practice has built an excellent reputation for delivering high-quality, discreet, and trusted advice to institutional and private clients. With a strong presence across Lancashire, Greater Manchester, and the Midlands, the firm offers a broad range of land, estate, and property services, underpinned by long-standing client relationships. The Opportunity This is an exciting opportunity for an experienced Estates Surveyor/Manager to take on a lead role in the management of the Lilford Estate, a significant and diverse estate portfolio comprising agricultural holdings (including Grade 1 land), residential and commercial assets, and strategic development land. As Estate Manager, you will oversee the day-to-day running of the estate, providing strategic and practical advice across agricultural, residential, commercial, and development landholdings. You will work closely with landowners, tenants, and developers while contributing to the estate's long-term growth and diversification strategy. Key Responsibilities Lead the management of the Lilford Estate and wider client portfolios, including agricultural, residential, commercial, and urban fringe assets. Administer agricultural tenancies (AHA 1986, ATA 1995), grazing licences, and commercial business leases (LTA 1954). Oversee residential lettings (ASTs), including rent reviews, renewals, succession, and tenancy changes. Manage estate repairs, renewals, and construction works, from barn conversions to farmhouse renovations, ensuring compliance with building regulations. Provide regular client reporting and recommendations, working alongside the accounts team on invoicing, quotes, and client funds. Support strategic land and development projects, from promotion agreements to large-scale housing and employment land schemes. Advise on estate diversification opportunities, including renewable energy, agricultural development, and income generation. Assist with land sales, acquisitions, development disposals, grant funding, and compensation claims. Build and maintain strong relationships across the client base, including landowners, farmers, developers, and retained estate clients. Candidate Profile Experience managing mixed portfolios of agricultural, residential, commercial, and development assets. Strong knowledge of landlord and tenant legislation across multiple property types. Skilled in estate strategy, valuations, and compliance. Confident managing projects independently while contributing to a close-knit professional team. Excellent communicator, able to engage with clients, tenants, and stakeholders at all levels. Comfortable working with planning and development processes. Why Join? A high-profile Estate Manager role within a respected, multidisciplinary practice. The chance to manage a prestigious and diverse estate portfolio with significant development opportunities. Exposure to strategic land projects at scale, as well as hands-on estate management. Autonomy, variety, and the scope to build long-term client relationships. Competitive package, reflective of experience and responsibility. For more information on the role and client please contact - (url removed)
Maintenance Planner role for a local housing association in Lewisham, MUST HAVE EXPERIENCE Working for a reputable housing association with many contracts in and around London, my client is affiliated with many local councils and main contractors working alongside them helping to build a better community. Maintenance Planner/Scheduler Role up to £33k per annum 8-5, Mon - Fri Your day to day would look like as a Planner: Handling incoming repair requests through various communication channels (phone, email, online portals). Logging repair requests accurately into the system and prioritizing based on urgency and severity. Coordinating repair schedules with tenants and external contractors. Communicating effectively with tenants regarding repair updates, appointment scheduling, and access arrangements. Monitoring the progress of repairs and ensuring timely completion within agreed service levels. Managing administrative tasks related to repairs, including filing paperwork, maintaining records, and processing invoices. Conducting follow-up communication to ensure tenant satisfaction and address any outstanding issues. Requirements for the Repairs Scheduler role: Previous experience in a similar Repairs Scheduler or Administrative role, ideally within the social housing sector. Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively. Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, contractors, and colleagues. Proficiency in using computer software and databases for data entry, record-keeping, and communication purposes. A proactive and adaptable approach to problem-solving, with a commitment to delivering high-quality customer service. Knowledge of health and safety regulations related to property maintenance and repairs is desirable but not essential. If you would like to be considered for the above role, please apply with an up-to-date CV.
Oct 07, 2025
Full time
Maintenance Planner role for a local housing association in Lewisham, MUST HAVE EXPERIENCE Working for a reputable housing association with many contracts in and around London, my client is affiliated with many local councils and main contractors working alongside them helping to build a better community. Maintenance Planner/Scheduler Role up to £33k per annum 8-5, Mon - Fri Your day to day would look like as a Planner: Handling incoming repair requests through various communication channels (phone, email, online portals). Logging repair requests accurately into the system and prioritizing based on urgency and severity. Coordinating repair schedules with tenants and external contractors. Communicating effectively with tenants regarding repair updates, appointment scheduling, and access arrangements. Monitoring the progress of repairs and ensuring timely completion within agreed service levels. Managing administrative tasks related to repairs, including filing paperwork, maintaining records, and processing invoices. Conducting follow-up communication to ensure tenant satisfaction and address any outstanding issues. Requirements for the Repairs Scheduler role: Previous experience in a similar Repairs Scheduler or Administrative role, ideally within the social housing sector. Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively. Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, contractors, and colleagues. Proficiency in using computer software and databases for data entry, record-keeping, and communication purposes. A proactive and adaptable approach to problem-solving, with a commitment to delivering high-quality customer service. Knowledge of health and safety regulations related to property maintenance and repairs is desirable but not essential. If you would like to be considered for the above role, please apply with an up-to-date CV.
Job Title: Repairs Planner / Work Coordinator (Temp to Perm) Location: Manchester 5 mins from St Peter s Square Contract: Temporary (6 7 weeks) Potential to go permanent Working Hours: Monday to Friday, 8:00 AM 5:00 PM (1-hour lunch) Weekly Hours: 45 Office Requirement: Full-time office-based (potential to WFH Fridays) About the Role We are looking for a proactive and highly organised Repairs Planner / Work Coordinator to join our facilities management team on a temporary-to-permanent basis. Based in Central Manchester , you will play a critical role in planning and coordinating reactive repairs and PPMs (Planned Preventative Maintenance) across multiple sites, with a primary focus on our Leeds University contract . You ll work closely with a team of 10 engineers , scheduling jobs, tracking completions, maintaining spreadsheets, and ensuring communication is seamless between stakeholders, engineers, and clients. Experience in FM (Facilities Management) planning is highly desirable. Key Responsibilities Plan and schedule reactive repairs and PPMs across multiple sites Coordinate engineer workloads and monitor job progress through to completion Liaise with internal teams, subcontractors, and clients to ensure timely delivery of services Maintain detailed records, spreadsheets, and scheduling databases Provide updates and reports on outstanding works and performance metrics Identify and escalate delays, risks, or issues to relevant stakeholders General administrative support including document handling and communication Requirements Minimum 1 year of planning/scheduling experience Strong knowledge of Microsoft Excel and scheduling tools (e.g., MS Project) Previous experience planning within Facilities Management or Social Housing Excellent communication skills, both written and verbal High attention to detail and strong organisational skills Ability to work in a fast-paced environment and multitask effectively
Oct 02, 2025
Full time
Job Title: Repairs Planner / Work Coordinator (Temp to Perm) Location: Manchester 5 mins from St Peter s Square Contract: Temporary (6 7 weeks) Potential to go permanent Working Hours: Monday to Friday, 8:00 AM 5:00 PM (1-hour lunch) Weekly Hours: 45 Office Requirement: Full-time office-based (potential to WFH Fridays) About the Role We are looking for a proactive and highly organised Repairs Planner / Work Coordinator to join our facilities management team on a temporary-to-permanent basis. Based in Central Manchester , you will play a critical role in planning and coordinating reactive repairs and PPMs (Planned Preventative Maintenance) across multiple sites, with a primary focus on our Leeds University contract . You ll work closely with a team of 10 engineers , scheduling jobs, tracking completions, maintaining spreadsheets, and ensuring communication is seamless between stakeholders, engineers, and clients. Experience in FM (Facilities Management) planning is highly desirable. Key Responsibilities Plan and schedule reactive repairs and PPMs across multiple sites Coordinate engineer workloads and monitor job progress through to completion Liaise with internal teams, subcontractors, and clients to ensure timely delivery of services Maintain detailed records, spreadsheets, and scheduling databases Provide updates and reports on outstanding works and performance metrics Identify and escalate delays, risks, or issues to relevant stakeholders General administrative support including document handling and communication Requirements Minimum 1 year of planning/scheduling experience Strong knowledge of Microsoft Excel and scheduling tools (e.g., MS Project) Previous experience planning within Facilities Management or Social Housing Excellent communication skills, both written and verbal High attention to detail and strong organisational skills Ability to work in a fast-paced environment and multitask effectively
Repairs Administrator North London Rate: £16.91 per hour (Umbrella PAYE) Job Type: Temporary, Full-time Hours: Monday Friday, 8am 5pm Reference: 35765C About the Company An exciting opportunity to work with a large, well-established construction and property services company with a strong presence across the UK. The organisation is known for delivering high-quality housing, maintenance, and property management services, with a commitment to integrity, professionalism, and long-term client relationships. The Role We are looking for a Repairs Administrator to join the busy Property Services team on a temporary basis. The successful candidate will play a key role in coordinating and managing repairs and maintenance requests, acting as a central point of contact between tenants, contractors, and stakeholders. Responsibilities Logging and managing all incoming repair and maintenance requests via phone, email, and online platforms Liaising with tenants to assess the urgency and nature of reported issues Scheduling and coordinating works with approved contractors Monitoring progress and providing timely updates to all stakeholders Maintaining accurate records of works, costs, and communications on internal systems Key Skills & Experience Previous experience in property services, maintenance coordination, or a similar administrative role Knowledge of Schedule of Rates (SOR) preferred Strong communication and organisational skills Confident using property management software and IT systems Proactive, problem-solving approach with strong attention to detail
Oct 02, 2025
Seasonal
Repairs Administrator North London Rate: £16.91 per hour (Umbrella PAYE) Job Type: Temporary, Full-time Hours: Monday Friday, 8am 5pm Reference: 35765C About the Company An exciting opportunity to work with a large, well-established construction and property services company with a strong presence across the UK. The organisation is known for delivering high-quality housing, maintenance, and property management services, with a commitment to integrity, professionalism, and long-term client relationships. The Role We are looking for a Repairs Administrator to join the busy Property Services team on a temporary basis. The successful candidate will play a key role in coordinating and managing repairs and maintenance requests, acting as a central point of contact between tenants, contractors, and stakeholders. Responsibilities Logging and managing all incoming repair and maintenance requests via phone, email, and online platforms Liaising with tenants to assess the urgency and nature of reported issues Scheduling and coordinating works with approved contractors Monitoring progress and providing timely updates to all stakeholders Maintaining accurate records of works, costs, and communications on internal systems Key Skills & Experience Previous experience in property services, maintenance coordination, or a similar administrative role Knowledge of Schedule of Rates (SOR) preferred Strong communication and organisational skills Confident using property management software and IT systems Proactive, problem-solving approach with strong attention to detail
T&I Electrician Edmonton - London 44,000 Brief T&I Electrician needed for a well-known Facilities Management organisation based in London who are looking to employ an experienced and well-rounded T&I Electrician that takes pride in their work. The successful candidate would need to hold their - AM2, 18th Edition and their 2391 ticket. Benefits Salary: 40,000 - 44,000 per annum 24 day's holiday Variable annual bonus based 5-15% Pension Plan Career Progression What the role entails: Some of the main duties of the T&I Electrician will include: Carry out scheduled Electrical testing and Inspection maintenance tasks including but not limited to Emergency Lighting, ECIR, Illumination Levels, Infra-Red, Motors, PAT, Static Discharge, Lightening Protection Carry out repairs and operations of equipment and services in accordance with best practice Provide input into and management of the planned maintenance schedule, ensuring associated work tasks are completed in accordance with the agreed PPM planner, SLA and KPI targets Complete PPM and reactive works activities in accordance with contract requirements, and in line with company competency appointment(s) Supervise works carried out by specialist sub-contractors, reporting anomalies to the Contract Supervisor / Site Management Safely and efficiently maintaining (or supervising the maintenance by third party contractors of) existing plant and equipment Extensive knowledge of Electrical Testing and Inspection including verification of single & 3- phase electrical systems on a large scale industrial enterprise What experience you need to be the successful T&I Electrician : ECS Gold Card Installation Electrician C&G 2391, or equivalent Testing & Inspection 18th Edition Electrical Qualification AM2 C&G Level 2 CMMS (SAM FM) (Desirable) HND/HNC Electrical Qualification (Desirable) This really is a fantastic opportunity for a T&I Electrician to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Oct 01, 2025
Full time
T&I Electrician Edmonton - London 44,000 Brief T&I Electrician needed for a well-known Facilities Management organisation based in London who are looking to employ an experienced and well-rounded T&I Electrician that takes pride in their work. The successful candidate would need to hold their - AM2, 18th Edition and their 2391 ticket. Benefits Salary: 40,000 - 44,000 per annum 24 day's holiday Variable annual bonus based 5-15% Pension Plan Career Progression What the role entails: Some of the main duties of the T&I Electrician will include: Carry out scheduled Electrical testing and Inspection maintenance tasks including but not limited to Emergency Lighting, ECIR, Illumination Levels, Infra-Red, Motors, PAT, Static Discharge, Lightening Protection Carry out repairs and operations of equipment and services in accordance with best practice Provide input into and management of the planned maintenance schedule, ensuring associated work tasks are completed in accordance with the agreed PPM planner, SLA and KPI targets Complete PPM and reactive works activities in accordance with contract requirements, and in line with company competency appointment(s) Supervise works carried out by specialist sub-contractors, reporting anomalies to the Contract Supervisor / Site Management Safely and efficiently maintaining (or supervising the maintenance by third party contractors of) existing plant and equipment Extensive knowledge of Electrical Testing and Inspection including verification of single & 3- phase electrical systems on a large scale industrial enterprise What experience you need to be the successful T&I Electrician : ECS Gold Card Installation Electrician C&G 2391, or equivalent Testing & Inspection 18th Edition Electrical Qualification AM2 C&G Level 2 CMMS (SAM FM) (Desirable) HND/HNC Electrical Qualification (Desirable) This really is a fantastic opportunity for a T&I Electrician to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
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